{"metadata":{"transaction_key":"deprecated","request_id":"019fc56a-2828-7d43-8d27-b34285c021b5","sha256":"9da4469ca17c37660e0f622a7a1864ad17d1720c2927d2cefd50b99ed443d0d4","created":"2026-08-03T02:18:17.885Z","duration":11.447938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Please call Martin Edwards. Please leave a message after the tone.","confidence":0.99365234,"words":[{"word":"please","start":0.16,"end":0.32,"confidence":0.56884766,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5692723393440247},{"word":"call","start":0.32,"end":0.48,"confidence":0.9160156,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.5103379487991333},{"word":"martin","start":0.48,"end":0.96,"confidence":0.8691406,"punctuated_word":"Martin","sentiment":"negative","sentiment_score":-0.3747785687446594},{"word":"edwards","start":0.96,"end":1.4399999,"confidence":0.9370117,"punctuated_word":"Edwards.","sentiment":"negative","sentiment_score":-0.43860864639282227},{"word":"please","start":1.4399999,"end":1.8399999,"confidence":0.9980469,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.7294751405715942},{"word":"leave","start":1.8399999,"end":2.0,"confidence":0.99609375,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5767184495925903},{"word":"a","start":2.0,"end":2.08,"confidence":0.9404297,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6552022695541382},{"word":"message","start":2.08,"end":2.48,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.6626048684120178},{"word":"after","start":2.48,"end":2.72,"confidence":0.9980469,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.5966513156890869},{"word":"the","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6720632910728455},{"word":"tone","start":2.8799999,"end":3.3799999,"confidence":0.99365234,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.3947958350181579}],"paragraphs":{"transcript":"\nPlease call Martin Edwards. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Please call Martin Edwards.","start":0.16,"end":1.4399999,"sentiment":"negative","sentiment_score":-0.4732493758201599},{"text":"Please leave a message after the tone.","start":1.4399999,"end":3.3799999,"sentiment":"negative","sentiment_score":-0.6125015957014901}],"sentiment":"negative","sentiment_score":-0.5618644248355519,"num_words":11,"start":0.16,"end":3.3799999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Please call Martin Edwards. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Please call Martin Edwards.","start":0.16,"end":1.4399999,"sentiment":"negative","sentiment_score":-0.4732493758201599},{"text":"Please leave a message after the tone.","start":1.4399999,"end":3.3799999,"sentiment":"negative","sentiment_score":-0.6125015957014901}],"sentiment":"negative","sentiment_score":-0.5618644248355519,"channel":1,"num_words":11,"start":0.16,"end":3.3799999}]},"summary":{"result":"success","short":"Please call Martin Edwards. Please leave a message after the tone."},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":4,"end_word":10,"intents":[{"intent":"Request call back","confidence_score":0.06388776}]}]},"sentiments":{"segments":[{"text":"Please call Martin Edwards. Please leave a message after the tone.","start_word":0,"end_word":10,"sentiment":"negative","sentiment_score":-0.5657562017440796}],"average":{"sentiment":"negative","sentiment_score":-0.5657561620076498}}}}