{"metadata":{"transaction_key":"deprecated","request_id":"019f403f-b640-7c82-a1a3-44cad150ebb5","sha256":"8a28165f4981f20dd783cd80ccb46ad56eb1c764f8de18ca710d985866a02ff3","created":"2026-07-08T05:42:26.157Z","duration":6.6959376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":18},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Hello?","confidence":0.9851074,"words":[{"word":"hello","start":3.1999998,"end":3.6999998,"confidence":0.9851074,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.09963733702898026}],"paragraphs":{"transcript":"\nHello?","paragraphs":[{"sentences":[{"text":"Hello?","start":3.1999998,"end":3.6999998,"sentiment":"neutral","sentiment_score":-0.09963733702898026}],"sentiment":"neutral","sentiment_score":-0.09963733702898026,"num_words":1,"start":3.1999998,"end":3.6999998}]}}]},{"alternatives":[{"transcript":"Dennis. Isn't available right now. Please leave a detailed","confidence":0.9980469,"words":[{"word":"dennis","start":2.96,"end":3.4,"confidence":0.7907715,"punctuated_word":"Dennis.","sentiment":"neutral","sentiment_score":-0.027344021946191788},{"word":"isn't","start":3.84,"end":4.24,"confidence":0.9980469,"punctuated_word":"Isn't","sentiment":"negative","sentiment_score":-0.6151589751243591},{"word":"available","start":4.24,"end":4.74,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.6033895611763},{"word":"right","start":4.7999997,"end":4.88,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7583467364311218},{"word":"now","start":4.88,"end":5.38,"confidence":0.99853516,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.7175419330596924},{"word":"please","start":5.44,"end":5.8399997,"confidence":0.9892578,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4026225805282593},{"word":"leave","start":5.8399997,"end":6.08,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.30271631479263306},{"word":"a","start":6.08,"end":6.16,"confidence":0.94970703,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3790079951286316},{"word":"detailed","start":6.16,"end":6.66,"confidence":0.69091797,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.1655903309583664}],"paragraphs":{"transcript":"\nDennis. Isn't available right now. Please leave a detailed","paragraphs":[{"sentences":[{"text":"Dennis.","start":2.96,"end":3.4,"sentiment":"neutral","sentiment_score":-0.027344021946191788},{"text":"Isn't available right now.","start":3.84,"end":5.38,"sentiment":"negative","sentiment_score":-0.6736093014478683},{"text":"Please leave a detailed","start":5.44,"end":6.66,"sentiment":"neutral","sentiment_score":-0.3124843053519726}],"sentiment":"negative","sentiment_score":-0.4413020499050617,"num_words":9,"start":2.96,"end":6.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Dennis.\n\nChannel 0: Hello?\n\nChannel 1: Isn't available right now. Please leave a detailed","paragraphs":[{"sentences":[{"text":"Dennis.","start":2.96,"end":3.4,"sentiment":"neutral","sentiment_score":-0.027344021946191788}],"sentiment":"neutral","sentiment_score":-0.027344021946191788,"channel":1,"num_words":1,"start":2.96,"end":3.4},{"sentences":[{"text":"Hello?","start":3.1999998,"end":3.6999998,"sentiment":"neutral","sentiment_score":-0.09963733702898026}],"sentiment":"neutral","sentiment_score":-0.09963733702898026,"channel":0,"num_words":1,"start":3.1999998,"end":3.6999998},{"sentences":[{"text":"Isn't available right now.","start":3.84,"end":5.38,"sentiment":"negative","sentiment_score":-0.6736093014478683},{"text":"Please leave a detailed","start":5.44,"end":6.66,"sentiment":"neutral","sentiment_score":-0.3124843053519726}],"sentiment":"negative","sentiment_score":-0.49304680339992046,"channel":1,"num_words":8,"start":3.84,"end":6.66}]},"summary":{"result":"success","short":"Dennis. Hello? Isn't available right now. Please leave a detailed"},"intents":{"segments":[{"text":"Isn't available right now.","start_word":2,"end_word":5,"intents":[{"intent":"Leave message","confidence_score":0.22537176}]}]},"sentiments":{"segments":[{"text":"Dennis. Hello?","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":-0.06349068135023117},{"text":"Isn't available right now. Please leave a detailed","start_word":2,"end_word":9,"sentiment":"negative","sentiment_score":-0.5467385649681091}],"average":{"sentiment":"negative","sentiment_score":-0.43935015466478133}}}}