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This is Jimmy here. Please leave a short message, and I'll get back to you as soon as possible. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.76,"end":2.0,"sentiment":"neutral","sentiment_score":0.08542928099632263},{"text":"This is Jimmy here.","start":2.0,"end":3.3,"sentiment":"neutral","sentiment_score":0.07371791265904903},{"text":"Please leave a short message, and I'll get back to you as soon as possible.","start":4.56,"end":8.26,"sentiment":"neutral","sentiment_score":0.1902926117181778},{"text":"Thank you.","start":8.32,"end":9.059999,"sentiment":"positive","sentiment_score":0.5541252642869949}],"sentiment":"neutral","sentiment_score":0.19740639254450798,"num_words":22,"start":1.76,"end":9.059999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Jimmy here.\n\nChannel 0: Hello,\n\nChannel 1: Please\n\nChannel 0: Jimmy.\n\nChannel 1: leave a short message,\n\nChannel 0: I hope you\n\nChannel 1: and I'll get back to you as soon as possible. Thank you.\n\nChannel 0: alright. Alright. Thank you. Alright. Alright.\n\nHi, Jimmy. This is Herlene from Gutter Green Forest. Sorry to bother you again. I just wanted to check if you received and had an any chance to review the final quote I sent through. And if everything looks good, we can go ahead and arrange the booking.\n\nI just wanted to ask, would you be available tomorrow morning? We actually have a spot available so we can get the job done for you. So tomorrow, if that works for you. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.76,"end":2.0,"sentiment":"neutral","sentiment_score":0.08542928099632263},{"text":"This is Jimmy here.","start":2.0,"end":3.3,"sentiment":"neutral","sentiment_score":0.07371791265904903}],"sentiment":"neutral","sentiment_score":0.07606018632650376,"channel":1,"num_words":5,"start":1.76,"end":3.3},{"sentences":[{"text":"Hello,","start":4.3199997,"end":4.7999997,"sentiment":"neutral","sentiment_score":0.12181540578603745}],"sentiment":"neutral","sentiment_score":0.12181540578603745,"channel":0,"num_words":1,"start":4.3199997,"end":4.7999997},{"sentences":[{"text":"Please","start":4.56,"end":4.88,"sentiment":"neutral","sentiment_score":0.13393811881542206}],"sentiment":"neutral","sentiment_score":0.13393811881542206,"channel":1,"num_words":1,"start":4.56,"end":4.88},{"sentences":[{"text":"Jimmy.","start":4.7999997,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.11078540980815887}],"sentiment":"neutral","sentiment_score":0.11078540980815887,"channel":0,"num_words":1,"start":4.7999997,"end":5.2999997},{"sentences":[{"text":"leave a short message,","start":4.88,"end":6.0,"sentiment":"neutral","sentiment_score":0.13509086892008781}],"sentiment":"neutral","sentiment_score":0.13509086892008781,"channel":1,"num_words":4,"start":4.88,"end":6.0},{"sentences":[{"text":"I hope you","start":5.52,"end":6.42,"sentiment":"neutral","sentiment_score":0.2257301757733027}],"sentiment":"neutral","sentiment_score":0.2257301757733027,"channel":0,"num_words":3,"start":5.52,"end":6.42},{"sentences":[{"text":"and I'll get back to you as soon as possible.","start":6.0,"end":8.26,"sentiment":"neutral","sentiment_score":0.21800875812768936},{"text":"Thank you.","start":8.32,"end":9.059999,"sentiment":"positive","sentiment_score":0.5541252642869949}],"sentiment":"neutral","sentiment_score":0.27402817582090694,"channel":1,"num_words":12,"start":6.0,"end":9.059999},{"sentences":[{"text":"alright.","start":9.36,"end":9.76,"sentiment":"neutral","sentiment_score":0.2767757773399353},{"text":"Alright.","start":9.76,"end":10.24,"sentiment":"positive","sentiment_score":0.34880179166793823},{"text":"Thank you.","start":10.24,"end":10.98,"sentiment":"positive","sentiment_score":0.522603839635849},{"text":"Alright.","start":13.735,"end":14.215,"sentiment":"neutral","sentiment_score":0.19988644123077393},{"text":"Alright.","start":14.215,"end":14.715,"sentiment":"neutral","sentiment_score":0.15897175669670105}],"sentiment":"positive","sentiment_score":0.33827390770117444,"channel":0,"num_words":6,"start":9.36,"end":14.715},{"sentences":[{"text":"Hi, Jimmy.","start":17.814999,"end":18.635,"sentiment":"neutral","sentiment_score":0.1117473915219307},{"text":"This is Herlene from Gutter Green Forest.","start":18.855,"end":21.575,"sentiment":"neutral","sentiment_score":0.122614286839962},{"text":"Sorry to bother you again.","start":21.575,"end":22.935,"sentiment":"neutral","sentiment_score":-0.24589027166366578},{"text":"I just wanted to check if you received and had an any chance to review the final quote I sent through.","start":22.935,"end":29.66,"sentiment":"neutral","sentiment_score":0.13920806454760687},{"text":"And if everything looks good, we can go ahead and arrange the booking.","start":30.36,"end":33.96,"sentiment":"positive","sentiment_score":0.47145220866570103}],"sentiment":"neutral","sentiment_score":0.18551232293248177,"channel":0,"num_words":48,"start":17.814999,"end":33.96},{"sentences":[{"text":"I just wanted to ask, would you be available tomorrow morning?","start":33.96,"end":38.14,"sentiment":"neutral","sentiment_score":0.08896298706531525},{"text":"We actually have a spot available so we can get the job done for you.","start":38.325,"end":42.165,"sentiment":"positive","sentiment_score":0.43447206417719525},{"text":"So tomorrow, if that works for you.","start":42.165,"end":44.725,"sentiment":"positive","sentiment_score":0.3804844617843628},{"text":"Thank you.","start":44.725,"end":45.465,"sentiment":"positive","sentiment_score":0.5148326307535172}],"sentiment":"neutral","sentiment_score":0.3196780089821134,"channel":0,"num_words":35,"start":33.96,"end":45.465}]},"summary":{"result":"success","short":"The representative from Gutter Green Forest, named Jimmy, called the customer to check if they received and reviewed a final quote. He asks if the customer is available tomorrow morning to complete the booking for a job that will be done on their property. The representative also asks if the customer will be available to review the quote and if everything looks good."},"intents":{"segments":[{"text":"I just wanted to check if you received and had an any chance to review the final quote I sent through. And if everything looks good, we can go ahead and arrange the booking.","start_word":47,"end_word":80,"intents":[{"intent":"Check quote","confidence_score":0.39248374}]},{"text":"And if everything looks good, we can go ahead and arrange the booking.","start_word":68,"end_word":80,"intents":[{"intent":"Arrange booking","confidence_score":0.52096426}]},{"text":"We actually have a spot available so we can get the job done for you. So tomorrow, if that works for you. Thank you.","start_word":92,"end_word":115,"intents":[{"intent":"Confirm availability","confidence_score":0.10880676},{"intent":"Request job completion","confidence_score":0.032662354}]}]},"sentiments":{"segments":[{"text":"Hi. This is Jimmy here. Hello, Please Jimmy. leave a short I message, hope you and I'll get back to you as soon as possible.","start_word":0,"end_word":24,"sentiment":"neutral","sentiment_score":0.161040797829628},{"text":"Thank you.","start_word":25,"end_word":26,"sentiment":"positive","sentiment_score":0.5306819677352905},{"text":"alright.","start_word":27,"end_word":27,"sentiment":"neutral","sentiment_score":0.2767757773399353},{"text":"Alright. Thank you.","start_word":28,"end_word":30,"sentiment":"positive","sentiment_score":0.4294939637184143},{"text":"Alright. Alright. Hi, Jimmy. This is Herlene from Gutter Green Forest. Sorry to bother you again. I just wanted to check if you received and had an any chance to review the final quote I sent through.","start_word":31,"end_word":67,"sentiment":"neutral","sentiment_score":0.0911061465740204},{"text":"And if everything looks good, we can go ahead and arrange the booking.","start_word":68,"end_word":80,"sentiment":"positive","sentiment_score":0.4669763147830963},{"text":"I just wanted to ask, would you be available tomorrow morning?","start_word":81,"end_word":91,"sentiment":"neutral","sentiment_score":0.09155192971229552},{"text":"We actually have a spot available so we can get the job done for you. So tomorrow, if that works for you. Thank you.","start_word":92,"end_word":115,"sentiment":"positive","sentiment_score":0.42980608344078064}],"average":{"sentiment":"neutral","sentiment_score":0.23697989327566965}}}}