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So you're after just a single unit. Right? Okay. Alright. So we have got a stock coming in for tomorrow, and the price for a single unit is $1.90.04 x GST. Yep. Tech Home Systems. Yeah. 100%. No worries. It's sherry.mohammed@riotinto.com. Right? Okay. So, Sharif mhmm. Yep. Go ahead. Yeah. It's coming in tomorrow. So if you place order today or tomorrow, like, back order, maybe on Friday or yep. Friday evening or maybe Monday. Mhmm. Yep. So, Shailesh, actually, I got one more thing. You work at Rio Tinto. Right? Yep. So, actually, on, like, two days back, we got one more inquiry from Rio Tinto from Jason. Jason Peregram, he works at Rio Tinto as well, and he was after, yeah, like, a display max of display. Yep. So the thing is I sent him a quote, but he said, like, we are not vendor with Rio Tinto. So he could not proceed with us. So is that the thing? Something like that? Okay. Mhmm. Okay. No. That's alright. 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Hey. Hi, Sharif. This is Rose calling from Tech Home. How are you, ma'am?\n\nThat's good. Sharif, just getting back to you regarding your inquiry for the renewal kit. Yep. So you're after just a single unit. Right?\n\nOkay. Alright. So we have got a stock coming in for tomorrow, and the price for a single unit is $1.90.04 x GST. Yep. Tech Home Systems.\n\nYeah. 100%. No worries. It's sherry.mohammed@riotinto.com. Right?\n\nOkay. So, Sharif mhmm. Yep. Go ahead. Yeah.\n\nIt's coming in tomorrow. So if you place order today or tomorrow, like, back order, maybe on Friday or yep. Friday evening or maybe Monday. Mhmm. Yep.\n\nSo, Shailesh, actually, I got one more thing. You work at Rio Tinto. Right? Yep. So, actually, on, like, two days back, we got one more inquiry from Rio Tinto from Jason.\n\nJason Peregram, he works at Rio Tinto as well, and he was after, yeah, like, a display max of display. Yep. So the thing is I sent him a quote, but he said, like, we are not vendor with Rio Tinto. So he could not proceed with us. So is that the thing?\n\nSomething like that? Okay. Mhmm. Okay. No.\n\nThat's alright. I have already sent an email to Rio Tinto to be like, for applying for a vendor to supply hardware and software. Yep. I have already sent them an email. I'm waiting for the reward.\n\nAnd in the meantime, I'll send you over the details of the product and pricing and availability, and let me know your feedback on that. Alright? Okay. Alright. No worries.\n\nSending you through. Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.3999999,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.02865665964782238},{"text":"Hey.","start":5.12,"end":5.3599997,"sentiment":"neutral","sentiment_score":0.094077929854393},{"text":"Hi, Sharif.","start":5.3599997,"end":6.08,"sentiment":"neutral","sentiment_score":0.17648887634277344},{"text":"This is Rose calling from Tech Home.","start":6.08,"end":8.0,"sentiment":"neutral","sentiment_score":0.20032263227871486},{"text":"How are you, ma'am?","start":8.0,"end":8.98,"sentiment":"neutral","sentiment_score":0.2879643961787224}],"sentiment":"neutral","sentiment_score":0.2019885568569104,"num_words":15,"start":2.3999999,"end":8.98},{"sentences":[{"text":"That's good.","start":11.759999,"end":12.58,"sentiment":"positive","sentiment_score":0.6218572854995728},{"text":"Sharif, just getting back to you regarding your inquiry for the renewal 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Hey. Good. Thanks. How are you? Yeah. Yes, please. Yep. Yep. Okay. Sorry. Where are you from? Sorry. Techcom Systems. Alright. Are you able to send that price for you through email? Yes. Correct. And so and sorry. You're saying you'll have it in stock tomorrow. When could I expect it to be delivered? Yep. It's Monday. Okay. Cool. No. No. Thanks for that. Yeah. Yeah. If if you can email that through, that'd be great. And we can, you know, possibly put through the order today or tomorrow depending. Yep. Correct. From Jason? Okay. Okay. Yes. Okay. I'm not I'm not too sure. I have to double check with them because I'm I'm, like, I'm contracted to. So I'm not, like, an internal employee. But but, yeah, I can double check that for you and and see. Okay. Yeah. Yeah. No. That that'd be great. Thanks for that. Alright. Alright. Thank you. Alright. 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Hey. Hi, Sharif. This is Rose calling from Tech Home. How are you, ma'am?\n\nChannel 1: Hello? Hey. Good. Thanks. How are you?\n\nChannel 0: That's good. Sharif, just getting back to you regarding your inquiry for the renewal kit.\n\nChannel 1: Yeah.\n\nChannel 0: Yep. So you're after just a single unit. Right?\n\nChannel 1: Yes, please.\n\nChannel 0: Okay. Alright. So we have got a stock coming in for tomorrow, and\n\nChannel 1: Yep.\n\nChannel 0: the price for a single unit is $1.90.04 x GST.\n\nChannel 1: Yep. Okay.\n\nChannel 0: Yep.\n\nChannel 1: Sorry. Where are you from? Sorry.\n\nChannel 0: Tech Home Systems.\n\nChannel 1: Techcom Systems. Alright. Are you able to send that price for you through\n\nChannel 0: Yeah.\n\nChannel 1: email?\n\nChannel 0: 100%. No worries. It's sherry.mohammed@riotinto.com. Right?\n\nChannel 1: Yes. Correct.\n\nChannel 0: Okay.\n\nChannel 1: And so\n\nChannel 0: So,\n\nChannel 1: and\n\nChannel 0: Sharif mhmm. Yep. Go ahead.\n\nChannel 1: sorry. You're saying you'll have it in stock tomorrow. When could I\n\nChannel 0: Yeah.\n\nChannel 1: expect it to be delivered?\n\nChannel 0: It's coming in tomorrow. So if you place order today or tomorrow, like, back order, maybe on Friday or yep. Friday evening or maybe Monday.\n\nChannel 1: Yep. It's Monday. Okay. Cool. No.\n\nNo. Thanks for that.\n\nChannel 0: Mhmm.\n\nChannel 1: Yeah. Yeah. If if you can email that through, that'd be great. And we can, you know, possibly put through the order today or tomorrow depending.\n\nChannel 0: Yep. So, Shailesh, actually, I got one more thing.\n\nChannel 1: Yep.\n\nChannel 0: You work at Rio Tinto. Right?\n\nChannel 1: Correct.\n\nChannel 0: Yep. So, actually, on, like, two days back, we got one more inquiry from Rio Tinto from Jason.\n\nChannel 1: From Jason?\n\nChannel 0: Jason Peregram, he works at Rio Tinto as well, and he was after, yeah, like, a display max of display.\n\nChannel 1: Okay. Okay.\n\nChannel 0: Yep. So the thing is I sent him a quote, but he said, like, we are not vendor with Rio Tinto. So\n\nChannel 1: Yes.\n\nChannel 0: he could not proceed with us. So is\n\nChannel 1: Okay.\n\nChannel 0: that the thing?\n\nChannel 1: I'm\n\nChannel 0: Something\n\nChannel 1: not\n\nChannel 0: like that?\n\nChannel 1: I'm not too sure. I have to double check with them because I'm I'm, like, I'm contracted to. So I'm not, like, an\n\nChannel 0: Okay.\n\nChannel 1: internal employee. But but, yeah, I can double check that for you and\n\nChannel 0: Mhmm. Okay.\n\nChannel 1: and\n\nChannel 0: No.\n\nChannel 1: see.\n\nChannel 0: That's alright. I have already sent an email to Rio Tinto to be like, for applying for a vendor to\n\nChannel 1: Okay.\n\nChannel 0: supply hardware and software. Yep. I have already sent them an email. I'm waiting for the reward. And\n\nChannel 1: Yeah.\n\nChannel 0: in the meantime, I'll send you over the details of the product and pricing and availability, and let me know your feedback on that. Alright?\n\nChannel 1: Yeah. No. That that'd be great. Thanks for that.\n\nChannel 0: Okay. Alright. No worries. Sending you\n\nChannel 1: Alright.\n\nChannel 0: through.\n\nChannel 1: Alright. Thank you. Alright. Bye.\n\nChannel 0: Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.3999999,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.02865665964782238},{"text":"Hey.","start":5.12,"end":5.3599997,"sentiment":"neutral","sentiment_score":0.094077929854393},{"text":"Hi, Sharif.","start":5.3599997,"end":6.08,"sentiment":"neutral","sentiment_score":0.17648887634277344},{"text":"This is Rose calling from Tech Home.","start":6.08,"end":8.0,"sentiment":"neutral","sentiment_score":0.20032263227871486},{"text":"How are you, 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just getting back to you regarding your inquiry for the renewal kit.","start":12.905,"end":18.285,"sentiment":"neutral","sentiment_score":0.2018848187648333}],"sentiment":"neutral","sentiment_score":0.25788114766279857,"channel":0,"num_words":15,"start":11.759999,"end":18.285},{"sentences":[{"text":"Yeah.","start":20.815,"end":21.315,"sentiment":"neutral","sentiment_score":0.10147294402122498}],"sentiment":"neutral","sentiment_score":0.10147294402122498,"channel":1,"num_words":1,"start":20.815,"end":21.315},{"sentences":[{"text":"Yep.","start":22.904999,"end":23.145,"sentiment":"neutral","sentiment_score":0.09097184985876083},{"text":"So you're after just a single 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sherry.mohammed@riotinto.com.","start":72.385,"end":75.985,"sentiment":"neutral","sentiment_score":0.04839196614921093},{"text":"Right?","start":75.985,"end":76.485,"sentiment":"neutral","sentiment_score":0.047379739582538605}],"sentiment":"neutral","sentiment_score":0.05940278805792332,"channel":0,"num_words":6,"start":70.545,"end":76.485},{"sentences":[{"text":"Yes.","start":76.744995,"end":76.985,"sentiment":"neutral","sentiment_score":0.058566223829984665},{"text":"Correct.","start":76.985,"end":77.485,"sentiment":"neutral","sentiment_score":0.07197074592113495}],"sentiment":"neutral","sentiment_score":0.0652684848755598,"channel":1,"num_words":2,"start":76.744995,"end":77.485},{"sentences":[{"text":"Okay.","start":79.185,"end":79.685,"sentiment":"neutral","sentiment_score":0.051594726741313934}],"sentiment":"neutral","sentiment_score":0.051594726741313934,"channel":0,"num_words":1,"start":79.185,"end":79.685},{"sentences":[{"text":"And 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email.","start":197.76,"end":199.12,"sentiment":"neutral","sentiment_score":0.10734109474079949},{"text":"I'm waiting for the reward.","start":199.12,"end":200.42,"sentiment":"neutral","sentiment_score":0.10433405339717865},{"text":"And","start":200.95999,"end":201.2,"sentiment":"neutral","sentiment_score":0.1071951910853386}],"sentiment":"neutral","sentiment_score":0.0862667809964882,"channel":0,"num_words":18,"start":195.84,"end":201.2},{"sentences":[{"text":"Yeah.","start":201.005,"end":201.505,"sentiment":"neutral","sentiment_score":0.09532292932271956}],"sentiment":"neutral","sentiment_score":0.09532292932271956,"channel":1,"num_words":1,"start":201.005,"end":201.505},{"sentences":[{"text":"in the meantime, I'll send you over the details of the product and pricing and availability, and let me know your feedback on 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The representative provides the price for a single unit and explains that they have a stock coming in for the next day. The customer asks about delivery and the representative explains that they will email the quote to Rio Tinto and provide details of the product and pricing."},"intents":{"segments":[{"text":"So we have got a stock coming in for tomorrow, and Yep. the price for a single unit is $1.90.04 x GST. Yep.","start_word":51,"end_word":73,"intents":[{"intent":"Update availability and order","confidence_score":0.00009692411}]},{"text":"So, actually, on, like, two days back, we got one more inquiry from Rio Tinto from Jason. From Jason?","start_word":216,"end_word":234,"intents":[{"intent":"Address vendor inquiries","confidence_score":0.00030976644}]}]},"sentiments":{"segments":[{"text":"Hello? Hey. Hi, Sharif. This is Rose calling from Tech Home. How are you, ma'am? Hello? Hey.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.2063627988100052},{"text":"Good. Thanks. How are you? That's good.","start_word":17,"end_word":23,"sentiment":"positive","sentiment_score":0.5481809377670288},{"text":"Sharif, just getting back to you regarding your inquiry for the renewal kit. Yeah. Yep. So you're after just a single unit. Right? Yes, please. Okay. Alright. So we have got a stock coming in for tomorrow, and Yep. the price for a single unit is $1.90.04 x GST. Yep. Okay. Yep. Sorry. Where are you from? Sorry. Tech Home Systems. Techcom Systems. Alright. Are you able to send that price for you through Yeah. email? 100%. No worries. It's sherry.mohammed@riotinto.com. Right? Yes. Correct. Okay. And so So, and Sharif mhmm. Yep. Go ahead. sorry. You're saying you'll have it in stock tomorrow. When could I Yeah. expect it to be delivered? It's coming in tomorrow. So if you place order today or tomorrow, like, back order, maybe on Friday or yep. Friday evening or maybe Monday. Yep. It's Monday. Okay. Cool. No. No. Thanks for that. Mhmm. Yeah. Yeah. If if you can email that through, that'd be great. And we can, you know, possibly put through the order today or tomorrow depending. Yep. So, Shailesh, actually, I got one more thing. Yep. You work at Rio Tinto. Right? Correct. Yep. So, actually, on, like, two days back, we got one more inquiry from Rio Tinto from Jason. From Jason? Jason Peregram, he works at Rio Tinto as well, and he was after, yeah, like, a display max of display. Okay. Okay. Yep. So the thing is I sent him a quote, but he said, like, we are not vendor with Rio Tinto. So Yes. he could not proceed with us. So is Okay. that the thing? I'm Something not like that? I'm not too sure. I have to double check with them because I'm I'm, like, I'm contracted to. So I'm not, like, an Okay. internal employee. But but, yeah, I can double check that for you and Mhmm. Okay. and No. see. That's alright. 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