{"metadata":{"transaction_key":"deprecated","request_id":"019f1c3c-4961-76e3-bae6-bd9a85e71fb2","sha256":"3ec949b20af92dd4a3aca9691e2582492de0aa1ef8e202efa3beb8c043365d43","created":"2026-07-01T05:52:22.042Z","duration":16.199938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"I'm comfortable phone right now. If you can leave a message, I'll call back.","confidence":0.9941406,"words":[{"word":"i'm","start":0.08,"end":0.32,"confidence":0.74121094,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.6423550844192505},{"word":"comfortable","start":0.32,"end":0.82,"confidence":0.7714844,"punctuated_word":"comfortable","sentiment":"positive","sentiment_score":0.5540037751197815},{"word":"phone","start":0.88,"end":1.1999999,"confidence":0.25708008,"punctuated_word":"phone","sentiment":"positive","sentiment_score":0.5583795309066772},{"word":"right","start":1.1999999,"end":1.52,"confidence":0.9941406,"punctuated_word":"right","sentiment":"positive","sentiment_score":0.6974300742149353},{"word":"now","start":1.52,"end":1.92,"confidence":0.9926758,"punctuated_word":"now.","sentiment":"positive","sentiment_score":0.6801670789718628},{"word":"if","start":1.92,"end":2.1599998,"confidence":0.9892578,"punctuated_word":"If","sentiment":"positive","sentiment_score":0.502974808216095},{"word":"you","start":2.1599998,"end":2.24,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.34442391991615295},{"word":"can","start":2.24,"end":2.74,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.2340385764837265},{"word":"leave","start":3.1999998,"end":3.4399998,"confidence":0.9970703,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.1771657168865204},{"word":"a","start":3.4399998,"end":3.6,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.13472506403923035},{"word":"message","start":3.6,"end":4.1,"confidence":0.98999023,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.1857653111219406},{"word":"i'll","start":4.16,"end":4.4,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.2687593400478363},{"word":"call","start":4.4,"end":4.64,"confidence":0.9658203,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.14702478051185608},{"word":"back","start":4.64,"end":4.9949374,"confidence":0.99609375,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":0.13716134428977966}],"paragraphs":{"transcript":"\nI'm comfortable phone right now. If you can leave a message, I'll call back.","paragraphs":[{"sentences":[{"text":"I'm comfortable phone right now.","start":0.08,"end":1.92,"sentiment":"positive","sentiment_score":0.6264671087265015},{"text":"If you can leave a message, I'll call back.","start":1.92,"end":4.9949374,"sentiment":"neutral","sentiment_score":0.2368932068347931}],"sentiment":"positive","sentiment_score":0.37602674322468893,"num_words":14,"start":0.08,"end":4.9949374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: I'm comfortable phone right now. If you can leave a message, I'll call back.","paragraphs":[{"sentences":[{"text":"I'm comfortable phone right now.","start":0.08,"end":1.92,"sentiment":"positive","sentiment_score":0.6264671087265015},{"text":"If you can leave a message, I'll call back.","start":1.92,"end":4.9949374,"sentiment":"neutral","sentiment_score":0.2368932068347931}],"sentiment":"positive","sentiment_score":0.37602674322468893,"channel":1,"num_words":14,"start":0.08,"end":4.9949374}]},"summary":{"result":"success","short":"I'm comfortable phone right now. If you can leave a message, I'll call back."},"intents":{"segments":[{"text":"If you can leave a message, I'll call back.","start_word":5,"end_word":13,"intents":[{"intent":"Leave message","confidence_score":0.325546},{"intent":"Call back","confidence_score":0.9842102}]}]},"sentiments":{"segments":[{"text":"I'm comfortable phone right now.","start_word":0,"end_word":4,"sentiment":"positive","sentiment_score":0.6371515989303589},{"text":"If you can leave a message, I'll call back.","start_word":5,"end_word":13,"sentiment":"neutral","sentiment_score":0.23336219787597656}],"average":{"sentiment":"positive","sentiment_score":0.3801947073502974}}}}