{"metadata":{"transaction_key":"deprecated","request_id":"019f3586-02ac-7dc3-9729-5602429fc013","sha256":"5abfcecfb3006fbe3d9468807d8c0b0ffe0758dd934453958903de4aa47181ca","created":"2026-07-06T03:43:23.752Z","duration":8.351937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":39},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Kenneth. 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You've reached Kenneth. Please leave me your name and your telephone number, and I'll phone you back when I'm next free. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.79999995,"sentiment":"neutral","sentiment_score":0.1421988606452942},{"text":"You've reached Kenneth.","start":0.79999995,"end":1.92,"sentiment":"neutral","sentiment_score":0.12275262922048569},{"text":"Please leave me your name and your telephone number, and I'll phone you back when I'm next free.","start":1.92,"end":6.08,"sentiment":"neutral","sentiment_score":0.16162371883789697},{"text":"Thank you.","start":6.08,"end":6.64,"sentiment":"positive","sentiment_score":0.7741763293743134},{"text":"Bye.","start":6.64,"end":7.14,"sentiment":"neutral","sentiment_score":0.3222641348838806}],"sentiment":"neutral","sentiment_score":0.21161201924085618,"num_words":25,"start":0.56,"end":7.14}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Kenneth. Please leave me your name and your telephone number, and I'll phone you back when I'm next free. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.79999995,"sentiment":"neutral","sentiment_score":0.1421988606452942},{"text":"You've reached Kenneth.","start":0.79999995,"end":1.92,"sentiment":"neutral","sentiment_score":0.12275262922048569},{"text":"Please leave me your name and your telephone number, and I'll phone you back when I'm next free.","start":1.92,"end":6.08,"sentiment":"neutral","sentiment_score":0.16162371883789697},{"text":"Thank you.","start":6.08,"end":6.64,"sentiment":"positive","sentiment_score":0.7741763293743134},{"text":"Bye.","start":6.64,"end":7.14,"sentiment":"neutral","sentiment_score":0.3222641348838806}],"sentiment":"neutral","sentiment_score":0.21161201924085618,"channel":1,"num_words":25,"start":0.56,"end":7.14}]},"summary":{"result":"success","short":"Hi. You've reached Kenneth. Please leave me your name and your telephone number, and I'll phone you back when I'm next free. Thank you. Bye."},"intents":{"segments":[{"text":"Thank you.","start_word":22,"end_word":23,"intents":[{"intent":"Request call back","confidence_score":0.0665214}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Kenneth. Please leave me your name and your telephone number, and I'll phone you back when I'm next free.","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":0.16389921307563782},{"text":"Thank you. Bye.","start_word":22,"end_word":24,"sentiment":"positive","sentiment_score":0.5971860289573669}],"average":{"sentiment":"neutral","sentiment_score":0.2305586888239934}}}}