{"metadata":{"transaction_key":"deprecated","request_id":"019ef771-6034-7d21-91e4-7401eb2e33f0","sha256":"a3bb6b2700f12ee7eee1ffe181cc15edb642f3e17867c29b128760e2fe88332f","created":"2026-06-24T02:28:31.979Z","duration":7.4879375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":31},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Ordered to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have","confidence":1.0,"words":[{"word":"ordered","start":0.16,"end":0.32,"confidence":0.70458984,"punctuated_word":"Ordered","sentiment":"negative","sentiment_score":-0.6065807342529297},{"word":"to","start":0.32,"end":0.48,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5300635695457458},{"word":"voice","start":0.48,"end":0.88,"confidence":0.9980469,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.5753885507583618},{"word":"mail","start":0.88,"end":1.38,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.4899972677230835},{"word":"the","start":1.5999999,"end":1.8399999,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8160962462425232},{"word":"person","start":1.8399999,"end":2.1599998,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7969850897789001},{"word":"you're","start":2.1599998,"end":2.48,"confidence":0.9016113,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8188044428825378},{"word":"trying","start":2.48,"end":2.72,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8281627893447876},{"word":"to","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8247211575508118},{"word":"reach","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8301980495452881},{"word":"is","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8564335107803345},{"word":"not","start":3.28,"end":3.52,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8776054978370667},{"word":"available","start":3.52,"end":4.02,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8137059211730957},{"word":"at","start":4.48,"end":4.64,"confidence":1.0,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.430080771446228},{"word":"the","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.39472267031669617},{"word":"tone","start":4.7999997,"end":5.2,"confidence":0.99902344,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.347221314907074},{"word":"please","start":5.2,"end":5.52,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.4284682869911194},{"word":"record","start":5.52,"end":5.92,"confidence":1.0,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.3996259272098541},{"word":"your","start":5.92,"end":6.08,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.3858928680419922},{"word":"message","start":6.08,"end":6.58,"confidence":0.9995117,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.3084084987640381},{"word":"when","start":6.8799996,"end":7.12,"confidence":0.97998047,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.21355697512626648},{"word":"you","start":7.12,"end":7.2799997,"confidence":0.9951172,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.23937733471393585},{"word":"have","start":7.2799997,"end":7.4879375,"confidence":0.63623047,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.1280004233121872}],"paragraphs":{"transcript":"\nOrdered to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have","paragraphs":[{"sentences":[{"text":"Ordered to voice mail.","start":0.16,"end":1.38,"sentiment":"negative","sentiment_score":-0.5505075305700302},{"text":"The person you're trying to reach is not available.","start":1.5999999,"end":4.02,"sentiment":"negative","sentiment_score":-0.829190300570594},{"text":"At the tone, please record your message.","start":4.48,"end":6.58,"sentiment":"negative","sentiment_score":-0.3849171910967146},{"text":"When you have","start":6.8799996,"end":7.4879375,"sentiment":"neutral","sentiment_score":-0.1936449110507965}],"sentiment":"negative","sentiment_score":-0.5626129520976025,"num_words":23,"start":0.16,"end":7.4879375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Ordered to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have","paragraphs":[{"sentences":[{"text":"Ordered to voice mail.","start":0.16,"end":1.38,"sentiment":"negative","sentiment_score":-0.5505075305700302},{"text":"The person you're trying to reach is not available.","start":1.5999999,"end":4.02,"sentiment":"negative","sentiment_score":-0.829190300570594},{"text":"At the tone, please record your message.","start":4.48,"end":6.58,"sentiment":"negative","sentiment_score":-0.3849171910967146},{"text":"When you have","start":6.8799996,"end":7.4879375,"sentiment":"neutral","sentiment_score":-0.1936449110507965}],"sentiment":"negative","sentiment_score":-0.5626129520976025,"channel":1,"num_words":23,"start":0.16,"end":7.4879375}]},"summary":{"result":"success","short":"Ordered to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have"},"intents":{"segments":[{"text":"At the tone, please record your message.","start_word":13,"end_word":19,"intents":[{"intent":"Record message","confidence_score":0.14356136}]}]},"sentiments":{"segments":[{"text":"Ordered to voice mail. The person you're trying to reach is not available. At the tone, please record your message.","start_word":0,"end_word":19,"sentiment":"negative","sentiment_score":-0.6131880879402161},{"text":"When you have","start_word":20,"end_word":22,"sentiment":"neutral","sentiment_score":-0.2310141921043396}],"average":{"sentiment":"negative","sentiment_score":-0.5762035000708795}}}}