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I see.","start":15.865,"end":16.765,"sentiment":"neutral","sentiment_score":-0.13918881118297577},{"text":"It took a few minutes of your time, Michael, because we are a cybersecurity company, and","start":16.824999,"end":21.785,"sentiment":"neutral","sentiment_score":-0.1251707267947495}],"sentiment":"neutral","sentiment_score":-0.12738410854025892,"channel":0,"num_words":19,"start":15.865,"end":21.785},{"sentences":[{"text":"Yeah.","start":21.755001,"end":22.075,"sentiment":"neutral","sentiment_score":-0.10657381266355516}],"sentiment":"neutral","sentiment_score":-0.10657381266355516,"channel":1,"num_words":1,"start":21.755001,"end":22.075},{"sentences":[{"text":"we're just","start":21.785,"end":22.265,"sentiment":"neutral","sentiment_score":-0.1388300061225891}],"sentiment":"neutral","sentiment_score":-0.1388300061225891,"channel":0,"num_words":2,"start":21.785,"end":22.265},{"sentences":[{"text":"I I","start":22.075,"end":22.475,"sentiment":"neutral","sentiment_score":-0.21169424057006836}],"sentiment":"neutral","sentiment_score":-0.21169424057006836,"channel":1,"num_words":2,"start":22.075,"end":22.475},{"sentences":[{"text":"checking","start":22.265,"end":22.505,"sentiment":"neutral","sentiment_score":-0.24087978899478912}],"sentiment":"neutral","sentiment_score":-0.24087978899478912,"channel":0,"num_words":1,"start":22.265,"end":22.505},{"sentences":[{"text":"can't","start":22.475,"end":22.715,"sentiment":"neutral","sentiment_score":-0.27710622549057007}],"sentiment":"neutral","sentiment_score":-0.27710622549057007,"channel":1,"num_words":1,"start":22.475,"end":22.715},{"sentences":[{"text":"your","start":22.505,"end":22.825,"sentiment":"neutral","sentiment_score":-0.25970810651779175}],"sentiment":"neutral","sentiment_score":-0.25970810651779175,"channel":0,"num_words":1,"start":22.505,"end":22.825},{"sentences":[{"text":"spare","start":22.715,"end":22.955,"sentiment":"neutral","sentiment_score":-0.24905067682266235}],"sentiment":"neutral","sentiment_score":-0.24905067682266235,"channel":1,"num_words":1,"start":22.715,"end":22.955},{"sentences":[{"text":"agree.","start":22.825,"end":23.325,"sentiment":"neutral","sentiment_score":-0.27282461524009705}],"sentiment":"neutral","sentiment_score":-0.27282461524009705,"channel":0,"num_words":1,"start":22.825,"end":23.325},{"sentences":[{"text":"any time at the moment, Mary.","start":22.955,"end":24.314999,"sentiment":"neutral","sentiment_score":-0.26631176720062893},{"text":"You'll have to go back at another time.","start":24.314999,"end":26.095001,"sentiment":"neutral","sentiment_score":-0.321939080953598}],"sentiment":"neutral","sentiment_score":-0.29809880363089697,"channel":1,"num_words":14,"start":22.955,"end":26.095001},{"sentences":[{"text":"Okay.","start":26.494938,"end":26.974937,"sentiment":"neutral","sentiment_score":-0.020837513729929924},{"text":"Sure.","start":26.974937,"end":27.214937,"sentiment":"neutral","sentiment_score":0.035826675593853},{"text":"I'll just","start":27.214937,"end":27.694939,"sentiment":"neutral","sentiment_score":0.042332420125603676}],"sentiment":"neutral","sentiment_score":0.024913500528782606,"channel":0,"num_words":4,"start":26.494938,"end":27.694939},{"sentences":[{"text":"Bye.","start":27.595001,"end":28.095001,"sentiment":"neutral","sentiment_score":0.06255181133747101}],"sentiment":"neutral","sentiment_score":0.06255181133747101,"channel":1,"num_words":1,"start":27.595001,"end":28.095001},{"sentences":[{"text":"write your ring back to you again.","start":27.694939,"end":28.974937,"sentiment":"neutral","sentiment_score":0.05866754480770656}],"sentiment":"neutral","sentiment_score":0.05866754480770656,"channel":0,"num_words":7,"start":27.694939,"end":28.974937},{"sentences":[{"text":"Thanks.","start":28.794937,"end":29.294937,"sentiment":"positive","sentiment_score":0.3826950788497925}],"sentiment":"positive","sentiment_score":0.3826950788497925,"channel":1,"num_words":1,"start":28.794937,"end":29.294937},{"sentences":[{"text":"Thank you.","start":28.974937,"end":29.714937,"sentiment":"positive","sentiment_score":0.42984236776828766}],"sentiment":"positive","sentiment_score":0.42984236776828766,"channel":0,"num_words":2,"start":28.974937,"end":29.714937},{"sentences":[{"text":"Bye.","start":29.994938,"end":30.494938,"sentiment":"neutral","sentiment_score":0.15110453963279724}],"sentiment":"neutral","sentiment_score":0.15110453963279724,"channel":1,"num_words":1,"start":29.994938,"end":30.494938}]},"summary":{"result":"success","short":"Mary fromGenerationance AI calls Michael, but Michael is busy and unable to talk. Mary explains that they're a cybersecurity company and can't discuss further at the moment, but Michael is advised to call back at a later time. Mary thanks Michael and ends the call."},"intents":{"segments":[{"text":"I don't really have much of a chance to talk at the moment, though. Oh, I see.","start_word":22,"end_word":38,"intents":[{"intent":"Check availability","confidence_score":0.11052547}]},{"text":"write your ring back to you again. Thanks. Thank you.","start_word":84,"end_word":93,"intents":[{"intent":"Write ring back","confidence_score":0.51029456}]}]},"sentiments":{"segments":[{"text":"Michael Hello? Yes.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.05532135441899299},{"text":"Hi. Good afternoon. Michael, this is Mary calling from Vigilance AI. I hope you're doing well.","start_word":3,"end_word":18,"sentiment":"positive","sentiment_score":0.4656391143798828},{"text":"speaking. Yeah, Mary.","start_word":19,"end_word":21,"sentiment":"neutral","sentiment_score":-0.015734460204839706},{"text":"I don't really have much of a chance to talk at the moment, though.","start_word":22,"end_word":35,"sentiment":"negative","sentiment_score":-0.3657590448856354},{"text":"Oh, I see. It took a few minutes of your time, Michael, because we are a cybersecurity company, and Yeah. we're just I I checking can't your spare agree. any time at the moment, Mary. You'll have to go back at another time. Okay. Sure. I'll just Bye. write your ring back to you again.","start_word":36,"end_word":90,"sentiment":"neutral","sentiment_score":-0.14105971157550812},{"text":"Thanks. Thank you.","start_word":91,"end_word":93,"sentiment":"positive","sentiment_score":0.3982956111431122},{"text":"Bye.","start_word":94,"end_word":94,"sentiment":"neutral","sentiment_score":0.20183931291103363}],"average":{"sentiment":"neutral","sentiment_score":-0.027465866671668157}}}}