{"metadata":{"transaction_key":"deprecated","request_id":"019f8c2f-0bc0-75b2-b4e7-a6cbb9b6eff8","sha256":"8dd2a02e9cb132a0f8798a67c9f3fcf41ae40b8a1c32045f8447733336d1eab9","created":"2026-07-22T23:35:22.612Z","duration":70.34394,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":216,"output_tokens":76},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":243,"output_tokens":243},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":243,"output_tokens":14}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi. It's Andrew from Vigilance AI. I was trying to get a hold of David. David Resnick? Yeah. I'm calling from Vigilance AI. We're a cybersecurity company. Oh, no. I I was, actually, I was trying to get a hold of David Bresnik so that we can present our new AI security platform. Oh, he's, on a meeting. Alright. You know what? It's okay. I'm going to send him an email. I actually have that info. So just wanna thank you. Thank you.","confidence":0.99121094,"words":[{"word":"oh","start":3.76,"end":4.0,"confidence":0.9868164,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.03478745371103287},{"word":"hi","start":4.0,"end":4.5,"confidence":0.9916992,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.0345291942358017},{"word":"it's","start":5.2799997,"end":5.7799997,"confidence":0.90185547,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.030811598524451256},{"word":"andrew","start":5.8399997,"end":6.24,"confidence":0.99121094,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.0353817455470562},{"word":"from","start":6.24,"end":6.48,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.03977334499359131},{"word":"vigilance","start":6.48,"end":6.96,"confidence":0.5668335,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.027629870921373367},{"word":"ai","start":6.96,"end":7.46,"confidence":0.94873047,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.03840851038694382},{"word":"i","start":7.6,"end":7.7599998,"confidence":0.91259766,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.013603301718831062},{"word":"was","start":7.7599998,"end":8.16,"confidence":0.9941406,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.009261194616556168},{"word":"trying","start":8.16,"end":8.4,"confidence":0.97509766,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.0077230678871274},{"word":"to","start":8.4,"end":8.48,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.007250566966831684},{"word":"get","start":8.48,"end":8.72,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.000333273783326149},{"word":"a","start":8.72,"end":8.8,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0061683934181928635},{"word":"hold","start":8.8,"end":9.04,"confidence":0.5810547,"punctuated_word":"hold","sentiment":"neutral","sentiment_score":0.0006682500243186951},{"word":"of","start":9.04,"end":9.2,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.005743805319070816},{"word":"david","start":9.2,"end":9.7,"confidence":0.89990234,"punctuated_word":"David.","sentiment":"neutral","sentiment_score":0.0027849627658724785},{"word":"david","start":13.515,"end":14.015,"confidence":0.94189453,"punctuated_word":"David","sentiment":"neutral","sentiment_score":-0.003037254326045513},{"word":"resnick","start":15.195001,"end":15.695001,"confidence":0.568278,"punctuated_word":"Resnick?","sentiment":"neutral","sentiment_score":-0.006342781241983175},{"word":"yeah","start":21.595001,"end":21.994999,"confidence":0.9519043,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.011651216074824331},{"word":"i'm","start":21.994999,"end":22.235,"confidence":0.9667969,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.012966664507985117},{"word":"calling","start":22.235,"end":22.475,"confidence":0.99609375,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.010389872826635838},{"word":"from","start":22.475,"end":22.795,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.020064298063516617},{"word":"vigilance","start":22.795,"end":23.295,"confidence":0.77246094,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.02045145258307457},{"word":"ai","start":23.355,"end":23.595001,"confidence":0.9277344,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.02739165723323822},{"word":"we're","start":23.595001,"end":23.835,"confidence":0.9970703,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.020656023174524307},{"word":"a","start":23.835,"end":23.994999,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.01710224337875843},{"word":"cybersecurity","start":23.994999,"end":24.494999,"confidence":0.9038086,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.009966647252440453},{"word":"company","start":24.795,"end":25.295,"confidence":0.99560547,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.010189982131123545},{"word":"oh","start":34.68,"end":34.84,"confidence":0.9338379,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.02084091864526272},{"word":"no","start":34.84,"end":35.16,"confidence":0.9980469,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.03560960292816162},{"word":"i","start":35.16,"end":35.32,"confidence":0.9941406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02548276260495186},{"word":"i","start":35.32,"end":35.4,"confidence":0.8457031,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.030452130362391472},{"word":"was","start":35.4,"end":35.64,"confidence":0.798584,"punctuated_word":"was,","sentiment":"neutral","sentiment_score":-0.03522297739982605},{"word":"actually","start":36.2,"end":36.7,"confidence":0.97680664,"punctuated_word":"actually,","sentiment":"neutral","sentiment_score":-0.02470776066184044},{"word":"i","start":38.2,"end":38.44,"confidence":0.9941406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.004724331200122833},{"word":"was","start":38.44,"end":38.6,"confidence":0.99609375,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.001337941735982895},{"word":"trying","start":38.6,"end":38.84,"confidence":0.99121094,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.009255791082978249},{"word":"to","start":38.84,"end":39.045,"confidence":0.74658203,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.012786118313670158},{"word":"get","start":39.125,"end":39.204998,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.0038504116237163544},{"word":"a","start":39.204998,"end":39.364998,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.012786521576344969},{"word":"hold","start":39.364998,"end":39.524998,"confidence":0.671875,"punctuated_word":"hold","sentiment":"neutral","sentiment_score":0.011714588850736618},{"word":"of","start":39.524998,"end":39.844997,"confidence":0.9560547,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.006537102162837982},{"word":"david","start":39.844997,"end":40.245,"confidence":0.47485352,"punctuated_word":"David","sentiment":"neutral","sentiment_score":0.009173614904284475},{"word":"bresnik","start":40.245,"end":40.725,"confidence":0.7766927,"punctuated_word":"Bresnik","sentiment":"neutral","sentiment_score":0.008709326386451721},{"word":"so","start":40.725,"end":40.885,"confidence":0.97314453,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.02581162191927433},{"word":"that","start":40.885,"end":41.125,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.039353400468826294},{"word":"we","start":41.125,"end":41.285,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.05523362755775452},{"word":"can","start":41.285,"end":41.445,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.04278663173317909},{"word":"present","start":41.445,"end":41.925,"confidence":1.0,"punctuated_word":"present","sentiment":"neutral","sentiment_score":0.04849641025066376},{"word":"our","start":41.925,"end":42.245,"confidence":0.9863281,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.05290355905890465},{"word":"new","start":42.245,"end":42.745,"confidence":1.0,"punctuated_word":"new","sentiment":"neutral","sentiment_score":0.060423530638217926},{"word":"ai","start":42.885,"end":43.204998,"confidence":0.99902344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.049039751291275024},{"word":"security","start":43.204998,"end":43.704998,"confidence":0.99609375,"punctuated_word":"security","sentiment":"neutral","sentiment_score":-0.00536501407623291},{"word":"platform","start":43.765,"end":44.265,"confidence":0.9807129,"punctuated_word":"platform.","sentiment":"neutral","sentiment_score":0.00237332284450531},{"word":"oh","start":52.484997,"end":52.725,"confidence":0.90625,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.053222253918647766},{"word":"he's","start":52.725,"end":53.045,"confidence":0.85514325,"punctuated_word":"he's,","sentiment":"neutral","sentiment_score":-0.05569912865757942},{"word":"on","start":53.364998,"end":53.524998,"confidence":0.9970703,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.03163773939013481},{"word":"a","start":53.524998,"end":53.604996,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.04831845313310623},{"word":"meeting","start":53.604996,"end":54.104996,"confidence":0.7675781,"punctuated_word":"meeting.","sentiment":"neutral","sentiment_score":-0.05217340588569641},{"word":"alright","start":57.16,"end":57.66,"confidence":0.9592285,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":-0.00014488212764263153},{"word":"you","start":57.88,"end":57.96,"confidence":0.7290039,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.011232093907892704},{"word":"know","start":57.96,"end":58.12,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.01253860630095005},{"word":"what","start":58.12,"end":58.28,"confidence":0.9621582,"punctuated_word":"what?","sentiment":"neutral","sentiment_score":-0.006697838194668293},{"word":"it's","start":58.28,"end":58.52,"confidence":1.0,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.04004000872373581},{"word":"okay","start":58.52,"end":58.96,"confidence":0.9995117,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.08073480427265167},{"word":"i'm","start":58.96,"end":59.4,"confidence":0.89086914,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.0714145228266716},{"word":"going","start":59.4,"end":59.64,"confidence":0.9951172,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.07487469166517258},{"word":"to","start":59.64,"end":59.96,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.08262954652309418},{"word":"send","start":59.96,"end":60.28,"confidence":0.99609375,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.04729487746953964},{"word":"him","start":60.28,"end":60.52,"confidence":0.93115234,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.020477768033742905},{"word":"an","start":60.52,"end":60.760002,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.04606810212135315},{"word":"email","start":60.760002,"end":61.08,"confidence":0.98706055,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":0.05761350691318512},{"word":"i","start":61.08,"end":61.239998,"confidence":0.99316406,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.06153327226638794},{"word":"actually","start":61.239998,"end":61.64,"confidence":0.99609375,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.05954854562878609},{"word":"have","start":61.64,"end":61.88,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.04472882300615311},{"word":"that","start":61.88,"end":62.2,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.05781489983201027},{"word":"info","start":62.2,"end":62.68,"confidence":0.78466797,"punctuated_word":"info.","sentiment":"neutral","sentiment_score":0.04774853587150574},{"word":"so","start":62.68,"end":63.18,"confidence":0.9970703,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0507226325571537},{"word":"just","start":63.32,"end":63.56,"confidence":0.7944336,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.03810013085603714},{"word":"wanna","start":63.56,"end":63.8,"confidence":0.9873047,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.14547023177146912},{"word":"thank","start":63.8,"end":64.04,"confidence":0.984375,"punctuated_word":"thank","sentiment":"neutral","sentiment_score":0.1764548420906067},{"word":"you","start":64.04,"end":64.54,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.11777548491954803},{"word":"thank","start":67.72,"end":68.04,"confidence":0.4597168,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.3821990191936493},{"word":"you","start":68.04,"end":68.54,"confidence":0.9797363,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.374977707862854}],"paragraphs":{"transcript":"\nOh, hi. It's Andrew from Vigilance AI. I was trying to get a hold of David. David Resnick? Yeah.\n\nI'm calling from Vigilance AI. We're a cybersecurity company. Oh, no. I I was, actually, I was trying to get a hold of David Bresnik so that we can present our new AI security platform. Oh, he's, on a meeting.\n\nAlright. You know what? It's okay. I'm going to send him an email. I actually have that info.\n\nSo just wanna thank you. Thank you.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":3.76,"end":4.5,"sentiment":"neutral","sentiment_score":0.03465832397341728},{"text":"It's Andrew from Vigilance AI.","start":5.2799997,"end":7.46,"sentiment":"neutral","sentiment_score":0.03440101407468319},{"text":"I was trying to get a hold of David.","start":7.6,"end":9.7,"sentiment":"neutral","sentiment_score":0.005948535166680813},{"text":"David Resnick?","start":13.515,"end":15.695001,"sentiment":"neutral","sentiment_score":-0.004690017784014344},{"text":"Yeah.","start":21.595001,"end":21.994999,"sentiment":"neutral","sentiment_score":0.011651216074824331}],"sentiment":"neutral","sentiment_score":0.015638406069851236,"num_words":19,"start":3.76,"end":21.994999},{"sentences":[{"text":"I'm calling from Vigilance AI.","start":21.994999,"end":23.595001,"sentiment":"neutral","sentiment_score":0.018252789042890072},{"text":"We're a cybersecurity company.","start":23.595001,"end":25.295,"sentiment":"neutral","sentiment_score":0.014478723984211683},{"text":"Oh, no.","start":34.68,"end":35.16,"sentiment":"neutral","sentiment_score":-0.02822526078671217},{"text":"I I was, actually, I was trying to get a hold of David Bresnik so that we can present our new AI security platform.","start":35.16,"end":44.265,"sentiment":"neutral","sentiment_score":0.014002789937270185},{"text":"Oh, he's, on a meeting.","start":52.484997,"end":54.104996,"sentiment":"neutral","sentiment_score":-0.04821019619703293}],"sentiment":"neutral","sentiment_score":0.004693607427179813,"num_words":40,"start":21.994999,"end":54.104996},{"sentences":[{"text":"Alright.","start":57.16,"end":57.66,"sentiment":"neutral","sentiment_score":-0.00014488212764263153},{"text":"You know what?","start":57.88,"end":58.28,"sentiment":"neutral","sentiment_score":-0.010156179467837015},{"text":"It's okay.","start":58.28,"end":58.96,"sentiment":"neutral","sentiment_score":0.06038740649819374},{"text":"I'm going to send him an email.","start":58.96,"end":61.08,"sentiment":"neutral","sentiment_score":0.057196145078965595},{"text":"I actually have that info.","start":61.08,"end":62.68,"sentiment":"neutral","sentiment_score":0.05427481532096863}],"sentiment":"neutral","sentiment_score":0.04232824914571312,"num_words":18,"start":57.16,"end":62.68},{"sentences":[{"text":"So just wanna thank you.","start":62.68,"end":64.54,"sentiment":"neutral","sentiment_score":0.10570466443896294},{"text":"Thank you.","start":67.72,"end":68.54,"sentiment":"positive","sentiment_score":0.37858836352825165}],"sentiment":"neutral","sentiment_score":0.18367143560733115,"num_words":7,"start":62.68,"end":68.54}]}}]},{"alternatives":[{"transcript":"So we have ADI for that. We have speaking. What payment? Where are you calling from and what's it regarding for? Yes. Yes. And you are looking after payment? Or just just want to talk. Oh, he is not available at the moment. So do you want me to leave a message and ask him ask him to call back? Or yeah. Yeah. If you can send send yep. Send email. Yep. Sure. No problem. Okay. Thank you. Bye.","confidence":0.9770508,"words":[{"word":"so","start":0.16,"end":0.32,"confidence":0.46118164,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.02065432630479336},{"word":"we","start":0.32,"end":0.39999998,"confidence":0.25048828,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.04404662549495697},{"word":"have","start":0.39999998,"end":0.55999994,"confidence":0.8833008,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.0487779937684536},{"word":"adi","start":0.71999997,"end":1.12,"confidence":0.253479,"punctuated_word":"ADI","sentiment":"neutral","sentiment_score":0.02966230735182762},{"word":"for","start":1.12,"end":1.28,"confidence":0.26342773,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.03702250123023987},{"word":"that","start":1.28,"end":1.52,"confidence":0.5793457,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.022552333772182465},{"word":"we","start":1.52,"end":1.68,"confidence":0.7294922,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.025263983756303787},{"word":"have","start":1.68,"end":1.8399999,"confidence":0.8671875,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.012900074943900108},{"word":"speaking","start":1.8399999,"end":2.34,"confidence":0.9946289,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.01599963568150997},{"word":"what","start":11.599999,"end":11.92,"confidence":0.67041016,"punctuated_word":"What","sentiment":"neutral","sentiment_score":-0.004233028739690781},{"word":"payment","start":11.92,"end":12.42,"confidence":0.99853516,"punctuated_word":"payment?","sentiment":"neutral","sentiment_score":-0.0007350356318056583},{"word":"where","start":18.015,"end":18.175,"confidence":0.95703125,"punctuated_word":"Where","sentiment":"neutral","sentiment_score":-0.011422103270888329},{"word":"are","start":18.175,"end":18.255001,"confidence":0.6591797,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.011235794983804226},{"word":"you","start":18.255001,"end":18.335,"confidence":0.99316406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.010218920186161997},{"word":"calling","start":18.335,"end":18.655,"confidence":0.99902344,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.005650616250932217},{"word":"from","start":18.655,"end":18.975,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.007495081052184105},{"word":"and","start":18.975,"end":19.295,"confidence":0.5283203,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.007682966068387032},{"word":"what's","start":19.295,"end":19.535,"confidence":0.9243164,"punctuated_word":"what's","sentiment":"neutral","sentiment_score":-0.00677016656845808},{"word":"it","start":19.535,"end":19.695,"confidence":0.55322266,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.00271811056882143},{"word":"regarding","start":19.695,"end":20.175,"confidence":0.9902344,"punctuated_word":"regarding","sentiment":"neutral","sentiment_score":-0.006905309855937958},{"word":"for","start":20.175,"end":20.675,"confidence":0.9733887,"punctuated_word":"for?","sentiment":"neutral","sentiment_score":-0.0030715148895978928},{"word":"yes","start":26.575,"end":27.075,"confidence":0.9890137,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.02960627898573875},{"word":"yes","start":30.32,"end":30.72,"confidence":0.9667969,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.02832074835896492},{"word":"and","start":30.72,"end":30.96,"confidence":0.9394531,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.013275266624987124},{"word":"you","start":30.96,"end":31.119999,"confidence":0.9604492,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.006004598923027515},{"word":"are","start":31.119999,"end":31.36,"confidence":0.91015625,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.005728825926780701},{"word":"looking","start":31.36,"end":31.68,"confidence":0.99902344,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":0.004347990266978741},{"word":"after","start":31.68,"end":32.0,"confidence":0.71777344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":0.004083966836333275},{"word":"payment","start":32.0,"end":32.5,"confidence":0.8010254,"punctuated_word":"payment?","sentiment":"neutral","sentiment_score":0.004672877956181765},{"word":"or","start":32.559998,"end":33.059998,"confidence":0.99609375,"punctuated_word":"Or","sentiment":"neutral","sentiment_score":-0.006169126369059086},{"word":"just","start":35.76,"end":36.26,"confidence":0.7138672,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.041355736553668976},{"word":"just","start":36.32,"end":36.559998,"confidence":0.9970703,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.017308434471488},{"word":"want","start":36.559998,"end":36.72,"confidence":0.98291016,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.016412341967225075},{"word":"to","start":36.72,"end":36.879997,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.011882230639457704},{"word":"talk","start":36.879997,"end":37.379997,"confidence":0.99121094,"punctuated_word":"talk.","sentiment":"neutral","sentiment_score":-0.0146171934902668},{"word":"oh","start":46.254997,"end":46.574997,"confidence":0.77978516,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.08864142000675201},{"word":"he","start":46.574997,"end":46.815,"confidence":0.9902344,"punctuated_word":"he","sentiment":"neutral","sentiment_score":-0.11163638532161713},{"word":"is","start":46.815,"end":47.054996,"confidence":0.6928711,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.1511121392250061},{"word":"not","start":47.054996,"end":47.295,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.18597553670406344},{"word":"available","start":47.295,"end":47.774998,"confidence":0.99902344,"punctuated_word":"available","sentiment":"neutral","sentiment_score":-0.2478792518377304},{"word":"at","start":47.774998,"end":47.934998,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.24644003808498385},{"word":"the","start":47.934998,"end":48.094997,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.23488391935825348},{"word":"moment","start":48.094997,"end":48.574997,"confidence":0.9655762,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.2546083927154541},{"word":"so","start":48.574997,"end":48.815,"confidence":0.99316406,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.1582304984331131},{"word":"do","start":48.815,"end":48.894997,"confidence":0.96533203,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.11292587965726852},{"word":"you","start":48.894997,"end":48.975,"confidence":0.9951172,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09206951409578323},{"word":"want","start":48.975,"end":49.214996,"confidence":1.0,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.09134356677532196},{"word":"me","start":49.214996,"end":49.335,"confidence":0.99121094,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.08532633632421494},{"word":"to","start":49.335,"end":49.454998,"confidence":0.72216797,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1063244491815567},{"word":"leave","start":49.454998,"end":49.695,"confidence":0.99609375,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.09644704312086104},{"word":"a","start":49.695,"end":49.774998,"confidence":0.9921875,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.11327394098043442},{"word":"message","start":49.774998,"end":50.094997,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.10463940352201462},{"word":"and","start":50.094997,"end":50.574997,"confidence":0.9770508,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.12387032061815262},{"word":"ask","start":50.574997,"end":50.734997,"confidence":0.96240234,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.0992847979068756},{"word":"him","start":50.734997,"end":51.234997,"confidence":0.50927734,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.10142726451158524},{"word":"ask","start":52.094997,"end":52.335,"confidence":0.921875,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.08468637615442276},{"word":"him","start":52.335,"end":52.655,"confidence":0.9941406,"punctuated_word":"him","sentiment":"neutral","sentiment_score":-0.10031764209270476},{"word":"to","start":52.655,"end":52.734997,"confidence":0.54589844,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.04293408244848251},{"word":"call","start":52.734997,"end":53.054996,"confidence":0.9350586,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.06273894757032394},{"word":"back","start":53.054996,"end":53.454998,"confidence":0.80859375,"punctuated_word":"back?","sentiment":"neutral","sentiment_score":-0.04963857680559158},{"word":"or","start":53.454998,"end":53.954998,"confidence":0.9819336,"punctuated_word":"Or","sentiment":"neutral","sentiment_score":-0.0279642716050148},{"word":"yeah","start":54.734997,"end":55.234997,"confidence":0.9914551,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.02462815493345261},{"word":"yeah","start":63.44,"end":63.839996,"confidence":0.9980469,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.09193805605173112},{"word":"if","start":63.839996,"end":64.0,"confidence":0.9980469,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.13293325901031494},{"word":"you","start":64.0,"end":64.08,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0937638133764267},{"word":"can","start":64.08,"end":64.24,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.04554633051156998},{"word":"send","start":64.24,"end":64.64,"confidence":0.9951172,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.052761778235435486},{"word":"send","start":64.64,"end":64.799995,"confidence":0.90527344,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.04854320734739304},{"word":"yep","start":64.96,"end":65.2,"confidence":0.94059247,"punctuated_word":"yep.","sentiment":"neutral","sentiment_score":0.03952450305223465},{"word":"send","start":65.2,"end":65.44,"confidence":0.9892578,"punctuated_word":"Send","sentiment":"neutral","sentiment_score":0.02002885937690735},{"word":"email","start":65.44,"end":65.759995,"confidence":0.9597168,"punctuated_word":"email.","sentiment":"neutral","sentiment_score":0.041502173990011215},{"word":"yep","start":65.759995,"end":66.08,"confidence":0.9909668,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.08648031949996948},{"word":"sure","start":66.08,"end":66.4,"confidence":1.0,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":0.16631099581718445},{"word":"no","start":66.4,"end":66.56,"confidence":0.99902344,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.28987449407577515},{"word":"problem","start":66.56,"end":67.06,"confidence":1.0,"punctuated_word":"problem.","sentiment":"positive","sentiment_score":0.3379480242729187},{"word":"okay","start":67.759995,"end":68.259995,"confidence":0.99902344,"punctuated_word":"Okay.","sentiment":"positive","sentiment_score":0.38444897532463074},{"word":"thank","start":68.64,"end":68.96,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5665380358695984},{"word":"you","start":68.96,"end":69.36,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4751277267932892},{"word":"bye","start":69.36,"end":69.86,"confidence":0.9655762,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.1972560882568359}],"paragraphs":{"transcript":"\nSo we have ADI for that. We have speaking. What payment? Where are you calling from and what's it regarding for? Yes.\n\nYes. And you are looking after payment? Or just just want to talk. Oh, he is not available at the moment. So do you want me to leave a message and ask him ask him to call back?\n\nOr yeah. Yeah. If you can send send yep. Send email. Yep.\n\nSure. No problem. Okay. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"So we have ADI for that.","start":0.16,"end":1.52,"sentiment":"neutral","sentiment_score":0.03378601465374231},{"text":"We have speaking.","start":1.52,"end":2.34,"sentiment":"neutral","sentiment_score":0.01805456479390462},{"text":"What payment?","start":11.599999,"end":12.42,"sentiment":"neutral","sentiment_score":-0.0024840321857482195},{"text":"Where are you calling from and what's it regarding for?","start":18.015,"end":20.675,"sentiment":"neutral","sentiment_score":-0.007317058369517326},{"text":"Yes.","start":26.575,"end":27.075,"sentiment":"neutral","sentiment_score":0.02960627898573875}],"sentiment":"neutral","sentiment_score":0.009470336964692582,"num_words":22,"start":0.16,"end":27.075},{"sentences":[{"text":"Yes.","start":30.32,"end":30.72,"sentiment":"neutral","sentiment_score":0.02832074835896492},{"text":"And you are looking after payment?","start":30.72,"end":32.5,"sentiment":"neutral","sentiment_score":0.00635225442238152},{"text":"Or just just want to talk.","start":32.559998,"end":37.379997,"sentiment":"neutral","sentiment_score":-0.01795751058186094},{"text":"Oh, he is not available at the moment.","start":46.254997,"end":48.574997,"sentiment":"neutral","sentiment_score":-0.19014713540673256},{"text":"So do you want me to leave a message and ask him ask him to call back?","start":48.574997,"end":53.454998,"sentiment":"neutral","sentiment_score":-0.09561639059992398}],"sentiment":"neutral","sentiment_score":-0.08389385558027578,"num_words":38,"start":30.32,"end":53.454998},{"sentences":[{"text":"Or yeah.","start":53.454998,"end":55.234997,"sentiment":"neutral","sentiment_score":-0.026296213269233704},{"text":"Yeah.","start":63.44,"end":63.839996,"sentiment":"neutral","sentiment_score":0.09193805605173112},{"text":"If you can send send yep.","start":63.839996,"end":65.2,"sentiment":"neutral","sentiment_score":0.06884548192222913},{"text":"Send email.","start":65.2,"end":65.759995,"sentiment":"neutral","sentiment_score":0.030765516683459282},{"text":"Yep.","start":65.759995,"end":66.08,"sentiment":"neutral","sentiment_score":0.08648031949996948}],"sentiment":"neutral","sentiment_score":0.05003582282612721,"num_words":12,"start":53.454998,"end":66.08},{"sentences":[{"text":"Sure.","start":66.08,"end":66.4,"sentiment":"neutral","sentiment_score":0.16631099581718445},{"text":"No problem.","start":66.4,"end":67.06,"sentiment":"neutral","sentiment_score":0.3139112591743469},{"text":"Okay.","start":67.759995,"end":68.259995,"sentiment":"positive","sentiment_score":0.38444897532463074},{"text":"Thank you.","start":68.64,"end":69.36,"sentiment":"positive","sentiment_score":0.5208328813314438},{"text":"Bye.","start":69.36,"end":69.86,"sentiment":"neutral","sentiment_score":0.1972560882568359}],"sentiment":"positive","sentiment_score":0.3453577629157475,"num_words":7,"start":66.08,"end":69.86}]}}]}],"paragraphs":{"transcript":"\nChannel 1: So we have ADI for that. We have speaking.\n\nChannel 0: Oh, hi. It's Andrew from Vigilance AI. I was trying to get a hold of David.\n\nChannel 1: What payment?\n\nChannel 0: David Resnick?\n\nChannel 1: Where are you calling from and what's it regarding for?\n\nChannel 0: Yeah. I'm calling from Vigilance AI. We're a cybersecurity company.\n\nChannel 1: Yes. Yes. And you are looking after payment? Or\n\nChannel 0: Oh, no. I I was,\n\nChannel 1: just\n\nChannel 0: actually,\n\nChannel 1: just want to talk.\n\nChannel 0: I was trying to get a hold of David Bresnik so that we can present our new AI security platform.\n\nChannel 1: Oh, he is not available at the moment. So do you want me to leave a message and ask him ask him\n\nChannel 0: Oh,\n\nChannel 1: to\n\nChannel 0: he's,\n\nChannel 1: call back?\n\nChannel 0: on\n\nChannel 1: Or\n\nChannel 0: a meeting.\n\nChannel 1: yeah.\n\nChannel 0: Alright. You know what? It's okay. I'm going to send him an email. I actually have that info.\n\nSo just\n\nChannel 1: Yeah.\n\nChannel 0: wanna thank\n\nChannel 1: If you\n\nChannel 0: you.\n\nChannel 1: can send send yep. Send email. Yep. Sure. No problem.\n\nChannel 0: Thank\n\nChannel 1: Okay.\n\nChannel 0: you.\n\nChannel 1: Thank you. Bye.","paragraphs":[{"sentences":[{"text":"So we have ADI for that.","start":0.16,"end":1.52,"sentiment":"neutral","sentiment_score":0.03378601465374231},{"text":"We have speaking.","start":1.52,"end":2.34,"sentiment":"neutral","sentiment_score":0.01805456479390462}],"sentiment":"neutral","sentiment_score":0.028542198033796415,"channel":1,"num_words":9,"start":0.16,"end":2.34},{"sentences":[{"text":"Oh, hi.","start":3.76,"end":4.5,"sentiment":"neutral","sentiment_score":0.03465832397341728},{"text":"It's Andrew from Vigilance AI.","start":5.2799997,"end":7.46,"sentiment":"neutral","sentiment_score":0.03440101407468319},{"text":"I was trying to get a hold of David.","start":7.6,"end":9.7,"sentiment":"neutral","sentiment_score":0.005948535166680813}],"sentiment":"neutral","sentiment_score":0.018428658426273614,"channel":0,"num_words":16,"start":3.76,"end":9.7},{"sentences":[{"text":"What payment?","start":11.599999,"end":12.42,"sentiment":"neutral","sentiment_score":-0.0024840321857482195}],"sentiment":"neutral","sentiment_score":-0.0024840321857482195,"channel":1,"num_words":2,"start":11.599999,"end":12.42},{"sentences":[{"text":"David Resnick?","start":13.515,"end":15.695001,"sentiment":"neutral","sentiment_score":-0.004690017784014344}],"sentiment":"neutral","sentiment_score":-0.004690017784014344,"channel":0,"num_words":2,"start":13.515,"end":15.695001},{"sentences":[{"text":"Where are you calling from and what's it regarding for?","start":18.015,"end":20.675,"sentiment":"neutral","sentiment_score":-0.007317058369517326}],"sentiment":"neutral","sentiment_score":-0.007317058369517326,"channel":1,"num_words":10,"start":18.015,"end":20.675},{"sentences":[{"text":"Yeah.","start":21.595001,"end":21.994999,"sentiment":"neutral","sentiment_score":0.011651216074824331},{"text":"I'm calling from Vigilance AI.","start":21.994999,"end":23.595001,"sentiment":"neutral","sentiment_score":0.018252789042890072},{"text":"We're a cybersecurity company.","start":23.595001,"end":25.295,"sentiment":"neutral","sentiment_score":0.014478723984211683}],"sentiment":"neutral","sentiment_score":0.01608300572261214,"channel":0,"num_words":10,"start":21.595001,"end":25.295},{"sentences":[{"text":"Yes.","start":26.575,"end":27.075,"sentiment":"neutral","sentiment_score":0.02960627898573875},{"text":"Yes.","start":30.32,"end":30.72,"sentiment":"neutral","sentiment_score":0.02832074835896492},{"text":"And you are looking after payment?","start":30.72,"end":32.5,"sentiment":"neutral","sentiment_score":0.00635225442238152},{"text":"Or","start":32.559998,"end":33.059998,"sentiment":"neutral","sentiment_score":-0.006169126369059086}],"sentiment":"neutral","sentiment_score":0.009985714167770412,"channel":1,"num_words":9,"start":26.575,"end":33.059998},{"sentences":[{"text":"Oh, no.","start":34.68,"end":35.16,"sentiment":"neutral","sentiment_score":-0.02822526078671217},{"text":"I I was,","start":35.16,"end":35.64,"sentiment":"neutral","sentiment_score":-0.03038595678905646}],"sentiment":"neutral","sentiment_score":-0.029521678388118745,"channel":0,"num_words":5,"start":34.68,"end":35.64},{"sentences":[{"text":"just","start":35.76,"end":36.26,"sentiment":"neutral","sentiment_score":-0.041355736553668976}],"sentiment":"neutral","sentiment_score":-0.041355736553668976,"channel":1,"num_words":1,"start":35.76,"end":36.26},{"sentences":[{"text":"actually,","start":36.2,"end":36.7,"sentiment":"neutral","sentiment_score":-0.02470776066184044}],"sentiment":"neutral","sentiment_score":-0.02470776066184044,"channel":0,"num_words":1,"start":36.2,"end":36.7},{"sentences":[{"text":"just want to talk.","start":36.32,"end":37.379997,"sentiment":"neutral","sentiment_score":-0.015055050142109394}],"sentiment":"neutral","sentiment_score":-0.015055050142109394,"channel":1,"num_words":4,"start":36.32,"end":37.379997},{"sentences":[{"text":"I was trying to get a hold of David Bresnik so that we can present our new AI security platform.","start":38.2,"end":44.265,"sentiment":"neutral","sentiment_score":0.02259662947617471}],"sentiment":"neutral","sentiment_score":0.02259662947617471,"channel":0,"num_words":20,"start":38.2,"end":44.265},{"sentences":[{"text":"Oh, he is not available at the moment.","start":46.254997,"end":48.574997,"sentiment":"neutral","sentiment_score":-0.19014713540673256},{"text":"So do you want me to leave a message and ask him ask him","start":48.574997,"end":52.655,"sentiment":"neutral","sentiment_score":-0.10501193095530782}],"sentiment":"neutral","sentiment_score":-0.13597018711946227,"channel":1,"num_words":22,"start":46.254997,"end":52.655},{"sentences":[{"text":"Oh,","start":52.484997,"end":52.725,"sentiment":"neutral","sentiment_score":-0.053222253918647766}],"sentiment":"neutral","sentiment_score":-0.053222253918647766,"channel":0,"num_words":1,"start":52.484997,"end":52.725},{"sentences":[{"text":"to","start":52.655,"end":52.734997,"sentiment":"neutral","sentiment_score":-0.04293408244848251}],"sentiment":"neutral","sentiment_score":-0.04293408244848251,"channel":1,"num_words":1,"start":52.655,"end":52.734997},{"sentences":[{"text":"he's,","start":52.725,"end":53.045,"sentiment":"neutral","sentiment_score":-0.05569912865757942}],"sentiment":"neutral","sentiment_score":-0.05569912865757942,"channel":0,"num_words":1,"start":52.725,"end":53.045},{"sentences":[{"text":"call back?","start":52.734997,"end":53.454998,"sentiment":"neutral","sentiment_score":-0.056188762187957764}],"sentiment":"neutral","sentiment_score":-0.056188762187957764,"channel":1,"num_words":2,"start":52.734997,"end":53.454998},{"sentences":[{"text":"on","start":53.364998,"end":53.524998,"sentiment":"neutral","sentiment_score":-0.03163773939013481}],"sentiment":"neutral","sentiment_score":-0.03163773939013481,"channel":0,"num_words":1,"start":53.364998,"end":53.524998},{"sentences":[{"text":"Or","start":53.454998,"end":53.954998,"sentiment":"neutral","sentiment_score":-0.0279642716050148}],"sentiment":"neutral","sentiment_score":-0.0279642716050148,"channel":1,"num_words":1,"start":53.454998,"end":53.954998},{"sentences":[{"text":"a meeting.","start":53.524998,"end":54.104996,"sentiment":"neutral","sentiment_score":-0.05024592950940132}],"sentiment":"neutral","sentiment_score":-0.05024592950940132,"channel":0,"num_words":2,"start":53.524998,"end":54.104996},{"sentences":[{"text":"yeah.","start":54.734997,"end":55.234997,"sentiment":"neutral","sentiment_score":-0.02462815493345261}],"sentiment":"neutral","sentiment_score":-0.02462815493345261,"channel":1,"num_words":1,"start":54.734997,"end":55.234997},{"sentences":[{"text":"Alright.","start":57.16,"end":57.66,"sentiment":"neutral","sentiment_score":-0.00014488212764263153},{"text":"You know what?","start":57.88,"end":58.28,"sentiment":"neutral","sentiment_score":-0.010156179467837015},{"text":"It's okay.","start":58.28,"end":58.96,"sentiment":"neutral","sentiment_score":0.06038740649819374},{"text":"I'm going to send him an email.","start":58.96,"end":61.08,"sentiment":"neutral","sentiment_score":0.057196145078965595},{"text":"I actually have that info.","start":61.08,"end":62.68,"sentiment":"neutral","sentiment_score":0.05427481532096863}],"sentiment":"neutral","sentiment_score":0.04232824914571312,"channel":0,"num_words":18,"start":57.16,"end":62.68},{"sentences":[{"text":"So just","start":62.68,"end":63.56,"sentiment":"neutral","sentiment_score":0.04441138170659542}],"sentiment":"neutral","sentiment_score":0.04441138170659542,"channel":0,"num_words":2,"start":62.68,"end":63.56},{"sentences":[{"text":"Yeah.","start":63.44,"end":63.839996,"sentiment":"neutral","sentiment_score":0.09193805605173112}],"sentiment":"neutral","sentiment_score":0.09193805605173112,"channel":1,"num_words":1,"start":63.44,"end":63.839996},{"sentences":[{"text":"wanna thank","start":63.56,"end":64.04,"sentiment":"neutral","sentiment_score":0.1609625369310379}],"sentiment":"neutral","sentiment_score":0.1609625369310379,"channel":0,"num_words":2,"start":63.56,"end":64.04},{"sentences":[{"text":"If you","start":63.839996,"end":64.08,"sentiment":"neutral","sentiment_score":0.11334853619337082}],"sentiment":"neutral","sentiment_score":0.11334853619337082,"channel":1,"num_words":2,"start":63.839996,"end":64.08},{"sentences":[{"text":"you.","start":64.04,"end":64.54,"sentiment":"neutral","sentiment_score":0.11777548491954803}],"sentiment":"neutral","sentiment_score":0.11777548491954803,"channel":0,"num_words":1,"start":64.04,"end":64.54},{"sentences":[{"text":"can send send yep.","start":64.08,"end":65.2,"sentiment":"neutral","sentiment_score":0.04659395478665829},{"text":"Send email.","start":65.2,"end":65.759995,"sentiment":"neutral","sentiment_score":0.030765516683459282},{"text":"Yep.","start":65.759995,"end":66.08,"sentiment":"neutral","sentiment_score":0.08648031949996948},{"text":"Sure.","start":66.08,"end":66.4,"sentiment":"neutral","sentiment_score":0.16631099581718445},{"text":"No problem.","start":66.4,"end":67.06,"sentiment":"neutral","sentiment_score":0.3139112591743469}],"sentiment":"neutral","sentiment_score":0.11285206861793995,"channel":1,"num_words":10,"start":64.08,"end":67.06},{"sentences":[{"text":"Thank","start":67.72,"end":68.04,"sentiment":"positive","sentiment_score":0.3821990191936493}],"sentiment":"positive","sentiment_score":0.3821990191936493,"channel":0,"num_words":1,"start":67.72,"end":68.04},{"sentences":[{"text":"Okay.","start":67.759995,"end":68.259995,"sentiment":"positive","sentiment_score":0.38444897532463074}],"sentiment":"positive","sentiment_score":0.38444897532463074,"channel":1,"num_words":1,"start":67.759995,"end":68.259995},{"sentences":[{"text":"you.","start":68.04,"end":68.54,"sentiment":"positive","sentiment_score":0.374977707862854}],"sentiment":"positive","sentiment_score":0.374977707862854,"channel":0,"num_words":1,"start":68.04,"end":68.54},{"sentences":[{"text":"Thank you.","start":68.64,"end":69.36,"sentiment":"positive","sentiment_score":0.5208328813314438},{"text":"Bye.","start":69.36,"end":69.86,"sentiment":"neutral","sentiment_score":0.1972560882568359}],"sentiment":"positive","sentiment_score":0.4129739503065745,"channel":1,"num_words":3,"start":68.64,"end":69.86}]},"summary":{"result":"success","short":"An agent from cost security AI called a customer named David Res conversational AI to discuss their new AI security platform. The agent was trying to get in touch with David but he is not available, so the agent offers to leave a message and ask David to call back. The agent also mentions that they have information about the customer's payment and will send an email with the details."},"intents":{"segments":[{"text":"It's Andrew from Vigilance AI. I was trying to get a hold of David. What payment? David Resnick?","start_word":11,"end_word":28,"intents":[{"intent":"Request payment","confidence_score":0.07970887}]},{"text":"So do you want me to leave a message and ask him ask him Oh, to he's, call back? on Or a meeting. yeah.","start_word":97,"end_word":120,"intents":[{"intent":"Ask for message","confidence_score":0.002908855}]},{"text":"I'm going to send him an email. I actually have that info. So just Yeah. wanna thank If you you. can send send yep. Send email. Yep.","start_word":127,"end_word":153,"intents":[{"intent":"Provide email","confidence_score":0.0010917422},{"intent":"Send email","confidence_score":0.19056328}]}]},"sentiments":{"segments":[{"text":"So we have ADI for that. We have speaking. Oh, hi. It's Andrew from Vigilance AI. I was trying to get a hold of David. What payment? David Resnick? Where are you calling from and what's it regarding for? Yeah. I'm calling from Vigilance AI. We're a cybersecurity company. Yes. Yes. And you are looking after payment? Or Oh, no. I I was, just actually, just want to talk. I was trying to get a hold of David Bresnik so that we can present our new AI security platform. Oh, he is not available at the moment. So do you want me to leave a message and ask him ask him Oh, to he's, call back? on Or a meeting. yeah. Alright. You know what? It's okay. I'm going to send him an email. I actually have that info. So just Yeah. wanna thank If you you. can send send yep. Send email. Yep. Sure. No problem.","start_word":0,"end_word":156,"sentiment":"neutral","sentiment_score":0.005240263417363167},{"text":"Thank Okay. you. Thank you.","start_word":157,"end_word":161,"sentiment":"positive","sentiment_score":0.42723074555397034},{"text":"Bye.","start_word":162,"end_word":162,"sentiment":"neutral","sentiment_score":0.2631918787956238}],"average":{"sentiment":"neutral","sentiment_score":0.02231754491358627}}}}