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This is Owen. Yep. Just stepping out of a meeting. Hang on a sec.\n\nSorry. Where are you from? I didn't catch that. Alright. Okay.\n\nOkay. It's yeah. I I don't need any of that. That's got nothing to do with me. Thank you.\n\nNo. No. I used to do IT work. I used to be a director, but, no, I just doing some other customer service work now. No problem.\n\nYou probably had my details somewhere for because of that. But yeah. No. Not my job now. Cool.\n\nNo worries. You could too. 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This is Owen.\n\nChannel 0: Oh, hi, Owen. This is Andrew from Vigilance AI. Have I caught you in a bedtime?\n\nChannel 1: Yep. Just stepping out of a meeting. Hang on a sec. Sorry. Where are you from?\n\nI didn't catch\n\nChannel 0: Vigilance\n\nChannel 1: that.\n\nChannel 0: AI. We're a cybersecurity company.\n\nChannel 1: Alright. Okay.\n\nChannel 0: Oh, yes. And Vigilance AI is our twenty four seven AI security analyst. It helps teams investigate every security alert in minutes and provides a full audit trail without adding headcount or replacing your existing\n\nChannel 1: Okay. It's\n\nChannel 0: staff.\n\nChannel 1: yeah. I I don't need any of that. That's got nothing to do with me. Thank you.\n\nChannel 0: Oh, you're aren't you from IT, Owen?\n\nChannel 1: No. No. I used to do IT work. I used to be a director, but, no, I just doing some other customer service work now.\n\nChannel 0: Oh, I'm I'm sorry, mate. I didn't know.\n\nChannel 1: No problem. You probably had my details somewhere for because of that. But yeah. No. Not my job\n\nChannel 0: Alright,\n\nChannel 1: now.\n\nChannel 0: Alan. I'll update that.\n\nChannel 1: Cool.\n\nChannel 0: And thank you, mate. You have a great\n\nChannel 1: No\n\nChannel 0: day.\n\nChannel 1: worries.\n\nChannel 0: Take care.\n\nChannel 1: You could too. Bye.\n\nChannel 0: Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":0.24,"end":0.79999995,"sentiment":"neutral","sentiment_score":0.197611004114151},{"text":"This is Owen.","start":0.79999995,"end":1.62,"sentiment":"neutral","sentiment_score":0.12952488164107004}],"sentiment":"neutral","sentiment_score":0.15675933063030242,"channel":1,"num_words":5,"start":0.24,"end":1.62},{"sentences":[{"text":"Oh, hi, Owen.","start":2.6399999,"end":4.02,"sentiment":"neutral","sentiment_score":0.08665727823972702},{"text":"This is Andrew from Vigilance AI.","start":4.08,"end":6.5,"sentiment":"neutral","sentiment_score":0.09635264426469803},{"text":"Have I caught you in a 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that.","start":35.21,"end":36.25,"sentiment":"neutral","sentiment_score":-0.27669850417545866},{"text":"That's got nothing to do with me.","start":36.25,"end":37.87,"sentiment":"neutral","sentiment_score":-0.21488212049007416},{"text":"Thank you.","start":37.93,"end":38.75,"sentiment":"neutral","sentiment_score":0.133444894105196}],"sentiment":"neutral","sentiment_score":-0.19384431532200644,"channel":1,"num_words":17,"start":34.89,"end":38.75},{"sentences":[{"text":"Oh, you're aren't you from IT, Owen?","start":38.685,"end":41.745003,"sentiment":"neutral","sentiment_score":-0.012452777475118637}],"sentiment":"neutral","sentiment_score":-0.012452777475118637,"channel":0,"num_words":7,"start":38.685,"end":41.745003},{"sentences":[{"text":"No.","start":42.075,"end":42.315,"sentiment":"neutral","sentiment_score":-0.07220669090747833},{"text":"No.","start":42.315,"end":42.555,"sentiment":"neutral","sentiment_score":-0.08051829040050507},{"text":"I used to do IT 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Owen says he didn't know about it and that he used to do IT work as a director. Andrew apologizes for his mistake and updates his information."},"intents":{"segments":[{"text":"And Vigilance AI is our twenty four seven AI security analyst. It helps teams investigate every security alert in minutes and provides a full audit trail without adding headcount or replacing your existing Okay.","start_word":51,"end_word":84,"intents":[{"intent":"Manage vigilance ai","confidence_score":0.000048937793}]}]},"sentiments":{"segments":[{"text":"Good afternoon. This is Owen. Oh, hi, Owen. This is Andrew from Vigilance AI. Have I caught you in a bedtime? Yep. Just stepping out of a meeting. Hang on a sec. Sorry. Where are you from? I didn't catch Vigilance that. AI. We're a cybersecurity company. Alright. Okay. Oh, yes. And Vigilance AI is our twenty four seven AI security analyst. It helps teams investigate every security alert in minutes and provides a full audit trail without adding headcount or replacing your existing Okay. It's staff. yeah. I I don't need any of that. That's got nothing to do with me. Thank you. Oh, you're aren't you from IT, Owen? No. No. I used to do IT work. I used to be a director, but, no, I just doing some other customer service work now. Oh, I'm I'm sorry, mate. I didn't know. No problem. You probably had my details somewhere for because of that. But yeah. No. Not my job Alright, now. Alan. I'll update that. Cool.","start_word":0,"end_word":168,"sentiment":"neutral","sentiment_score":-0.009093583561480044},{"text":"And thank you, mate.","start_word":169,"end_word":172,"sentiment":"positive","sentiment_score":0.43930649757385254},{"text":"You have a great No day. worries. Take care. You could too. Bye. Cheers. Bye.","start_word":173,"end_word":187,"sentiment":"neutral","sentiment_score":0.2014622837305069}],"average":{"sentiment":"neutral","sentiment_score":0.02030318100704675}}}}