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senior adviser from an unknown company called Nick to go through his annual review and asked if he still had time. They agreed to schedule the review in 15 minutes and the call was recorded. The adviser thanked Nick and said he would call him back."},"intents":{"segments":[{"text":"I'm just giving you a call to go through your annual review. Do you still have time Is for that me? now, is it? Yeah.","start_word":23,"end_word":47,"intents":[{"intent":"Schedule annual review","confidence_score":0.46006602}]}]},"sentiments":{"segments":[{"text":"Thanks for speaking. Good morning, Nick. It's Tommy here, senior adviser from.","start_word":0,"end_word":11,"sentiment":"positive","sentiment_score":0.4404855966567993},{"text":"How are you doing today? Yeah. Not too bad.","start_word":12,"end_word":20,"sentiment":"neutral","sentiment_score":0.2850170135498047},{"text":"Right. Fantastic.","start_word":21,"end_word":22,"sentiment":"positive","sentiment_score":0.626960277557373},{"text":"I'm just giving you a call to go through your annual review. Do you still have time Is for that me? now, is it? Yeah. I did have it in for now. Did you need another time? Can we do it Or in, like, fifteen minutes? yeah. I can give Yeah. you a buzz Give back me a in buzz, 15. mate. That's Yep. no worry.","start_word":23,"end_word":88,"sentiment":"neutral","sentiment_score":0.0923999696969986},{"text":"Awesome, mate. Appreciate it. Cool. Awesome.","start_word":89,"end_word":94,"sentiment":"positive","sentiment_score":0.6549009680747986},{"text":"I'll talk to you in a sec. And Thanks, just to let mate. you know, the call is recorded and all that kind of Yeah. thing.","start_word":95,"end_word":120,"sentiment":"neutral","sentiment_score":0.2291601002216339},{"text":"All good.","start_word":121,"end_word":122,"sentiment":"positive","sentiment_score":0.3636133670806885},{"text":"No worries at all. Yeah. Talk to you soon.","start_word":123,"end_word":131,"sentiment":"neutral","sentiment_score":0.19629459083080292},{"text":"Cheers, mate.","start_word":132,"end_word":133,"sentiment":"positive","sentiment_score":0.46649572253227234},{"text":"Bye.","start_word":134,"end_word":134,"sentiment":"neutral","sentiment_score":0.21604490280151367}],"average":{"sentiment":"neutral","sentiment_score":0.23437777087463071}}}}