{"metadata":{"transaction_key":"deprecated","request_id":"019fc4e1-e1cc-7c92-948d-718e3e8df503","sha256":"a423eb0e17b95bd4e1c86c06ac90b2dfe408c6453a5429568f57a58c6d95476b","created":"2026-08-02T23:49:27.267Z","duration":73.51194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":235,"output_tokens":57},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":271,"output_tokens":271},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":271,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Hi. Good morning. Nate, this is Mary calling from Vigilance AI. How are you? I'm doing good. Thanks for asking. Anyways, Nick, you may or you may not remember, we spoke with you a few months ago, and at the time, you were busy. So we sent you an email with some information about our company, Vigilance AI. So we just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO. So he show you how Vigilance investigates security alerts in. Yes. AI powered MDR or SOC. So yep. I see. Sorry to hear. But you're still with e a e I see. Okay then. I'll make a note. Thank you.","confidence":0.99902344,"words":[{"word":"yes","start":4.56,"end":4.88,"confidence":0.99072266,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.06931708753108978},{"word":"hi","start":4.88,"end":5.3599997,"confidence":0.9995117,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.18901658058166504},{"word":"good","start":5.3599997,"end":5.6,"confidence":0.99902344,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.3879095017910004},{"word":"morning","start":5.6,"end":6.1,"confidence":0.9641113,"punctuated_word":"morning.","sentiment":"positive","sentiment_score":0.36598867177963257},{"word":"nate","start":6.64,"end":7.04,"confidence":0.7602539,"punctuated_word":"Nate,","sentiment":"neutral","sentiment_score":0.28559350967407227},{"word":"this","start":7.04,"end":7.3599997,"confidence":0.99902344,"punctuated_word":"this","sentiment":"positive","sentiment_score":0.3466133773326874},{"word":"is","start":7.3599997,"end":7.68,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.27984118461608887},{"word":"mary","start":7.68,"end":8.08,"confidence":0.9941406,"punctuated_word":"Mary","sentiment":"neutral","sentiment_score":0.2341979444026947},{"word":"calling","start":8.08,"end":8.48,"confidence":0.9921875,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.20789924263954165},{"word":"from","start":8.48,"end":8.96,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.244205504655838},{"word":"vigilance","start":8.96,"end":9.46,"confidence":0.9499512,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.26707011461257935},{"word":"ai","start":9.679999,"end":10.0,"confidence":0.8935547,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.2575167715549469},{"word":"how","start":10.0,"end":10.16,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.22828812897205353},{"word":"are","start":10.16,"end":10.32,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.18028175830841064},{"word":"you","start":10.32,"end":10.82,"confidence":1.0,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.21954384446144104},{"word":"i'm","start":13.485,"end":13.725,"confidence":0.9707031,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.5151059627532959},{"word":"doing","start":13.725,"end":14.045,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.5718872547149658},{"word":"good","start":14.045,"end":14.285,"confidence":1.0,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.5927013754844666},{"word":"thanks","start":14.285,"end":14.605,"confidence":0.99902344,"punctuated_word":"Thanks","sentiment":"positive","sentiment_score":0.5775882005691528},{"word":"for","start":14.605,"end":14.845,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.5682892799377441},{"word":"asking","start":14.845,"end":15.345,"confidence":1.0,"punctuated_word":"asking.","sentiment":"positive","sentiment_score":0.5903216600418091},{"word":"anyways","start":15.885,"end":16.365,"confidence":0.9034831,"punctuated_word":"Anyways,","sentiment":"neutral","sentiment_score":0.06031573936343193},{"word":"nick","start":16.365,"end":16.685,"confidence":0.9863281,"punctuated_word":"Nick,","sentiment":"neutral","sentiment_score":0.022586876526474953},{"word":"you","start":16.685,"end":16.925,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0062621887773275375},{"word":"may","start":16.925,"end":17.165,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":0.0030268318951129913},{"word":"or","start":17.165,"end":17.325,"confidence":0.984375,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.008285226300358772},{"word":"you","start":17.325,"end":17.485,"confidence":0.99609375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.007776690647006035},{"word":"may","start":17.485,"end":17.725,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":0.011085852980613708},{"word":"not","start":17.725,"end":17.965,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.014399688690900804},{"word":"remember","start":17.965,"end":18.465,"confidence":0.81396484,"punctuated_word":"remember,","sentiment":"neutral","sentiment_score":0.007071342319250107},{"word":"we","start":18.765,"end":19.005001,"confidence":0.7783203,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.006853094324469566},{"word":"spoke","start":19.005001,"end":19.325,"confidence":1.0,"punctuated_word":"spoke","sentiment":"neutral","sentiment_score":0.0059121157974004745},{"word":"with","start":19.325,"end":19.645,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.010358653962612152},{"word":"you","start":19.645,"end":19.885,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.020182708278298375},{"word":"a","start":19.885,"end":20.045,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.009436152875423431},{"word":"few","start":20.045,"end":20.285,"confidence":1.0,"punctuated_word":"few","sentiment":"neutral","sentiment_score":0.006207559257745743},{"word":"months","start":20.285,"end":20.605,"confidence":1.0,"punctuated_word":"months","sentiment":"neutral","sentiment_score":0.004633357748389244},{"word":"ago","start":20.605,"end":20.925,"confidence":0.77783203,"punctuated_word":"ago,","sentiment":"neutral","sentiment_score":0.013690024614334106},{"word":"and","start":20.925,"end":21.085,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.002197112888097763},{"word":"at","start":21.085,"end":21.244999,"confidence":0.890625,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.029525410383939743},{"word":"the","start":21.244999,"end":21.485,"confidence":0.9326172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.023157840594649315},{"word":"time","start":21.485,"end":21.725,"confidence":0.8273926,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":-0.025776751339435577},{"word":"you","start":21.725,"end":21.885,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.061599358916282654},{"word":"were","start":21.885,"end":22.125,"confidence":0.99902344,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.06577333807945251},{"word":"busy","start":22.125,"end":22.625,"confidence":0.9880371,"punctuated_word":"busy.","sentiment":"neutral","sentiment_score":-0.026521869003772736},{"word":"so","start":23.005001,"end":23.165,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.01246863417327404},{"word":"we","start":23.165,"end":23.404999,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.027764590457081795},{"word":"sent","start":23.404999,"end":23.645,"confidence":0.9970703,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.04341050982475281},{"word":"you","start":23.645,"end":23.805,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.046728089451789856},{"word":"an","start":23.805,"end":24.045,"confidence":0.9892578,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.049380868673324585},{"word":"email","start":24.045,"end":24.445,"confidence":1.0,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.06710756570100784},{"word":"with","start":24.445,"end":24.765,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.07051948457956314},{"word":"some","start":24.765,"end":25.005001,"confidence":1.0,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.05061188340187073},{"word":"information","start":25.005001,"end":25.505001,"confidence":1.0,"punctuated_word":"information","sentiment":"neutral","sentiment_score":0.058059509843587875},{"word":"about","start":25.724998,"end":25.965,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.05050204321742058},{"word":"our","start":25.965,"end":26.28,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.04456571862101555},{"word":"company","start":26.36,"end":26.76,"confidence":0.8354492,"punctuated_word":"company,","sentiment":"neutral","sentiment_score":0.05559077113866806},{"word":"vigilance","start":26.76,"end":27.26,"confidence":0.9326172,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.061069320887327194},{"word":"ai","start":27.720001,"end":28.220001,"confidence":0.9265137,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.07224394381046295},{"word":"so","start":28.68,"end":28.92,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.05600212514400482},{"word":"we","start":28.92,"end":29.0,"confidence":0.98535156,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.06066785752773285},{"word":"just","start":29.0,"end":29.240002,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.06437968462705612},{"word":"wanted","start":29.240002,"end":29.48,"confidence":1.0,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.06840726733207703},{"word":"to","start":29.48,"end":29.720001,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09184318780899048},{"word":"follow-up","start":29.720001,"end":30.220001,"confidence":1.0,"punctuated_word":"follow-up","sentiment":"neutral","sentiment_score":0.09339853376150133},{"word":"and","start":30.36,"end":30.6,"confidence":0.9951172,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06833934038877487},{"word":"see","start":30.6,"end":31.0,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.07595865428447723},{"word":"if","start":31.0,"end":31.16,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.06755004823207855},{"word":"now","start":31.16,"end":31.48,"confidence":1.0,"punctuated_word":"now","sentiment":"neutral","sentiment_score":0.051265791058540344},{"word":"might","start":31.48,"end":31.720001,"confidence":0.99902344,"punctuated_word":"might","sentiment":"neutral","sentiment_score":0.06758134812116623},{"word":"be","start":31.720001,"end":31.880001,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.06728342175483704},{"word":"a","start":31.880001,"end":31.960001,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.062433794140815735},{"word":"better","start":31.960001,"end":32.28,"confidence":1.0,"punctuated_word":"better","sentiment":"neutral","sentiment_score":0.06055564433336258},{"word":"time","start":32.28,"end":32.6,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.09087368845939636},{"word":"to","start":32.6,"end":32.84,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06636945903301239},{"word":"schedule","start":32.84,"end":33.24,"confidence":1.0,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.10812821984291077},{"word":"a","start":33.24,"end":33.32,"confidence":0.9633789,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.11844219267368317},{"word":"quick","start":33.32,"end":33.64,"confidence":0.99902344,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.16215939819812775},{"word":"demo","start":33.64,"end":33.96,"confidence":1.0,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.12118186056613922},{"word":"with","start":33.96,"end":34.12,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.1223674863576889},{"word":"our","start":34.12,"end":34.28,"confidence":0.9970703,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.10783720016479492},{"word":"cto","start":34.28,"end":34.78,"confidence":0.976237,"punctuated_word":"CTO.","sentiment":"neutral","sentiment_score":0.08486023545265198},{"word":"so","start":36.04,"end":36.28,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.06121430918574333},{"word":"he","start":36.28,"end":36.6,"confidence":0.9760742,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.07156451046466827},{"word":"show","start":36.6,"end":36.92,"confidence":0.96777344,"punctuated_word":"show","sentiment":"neutral","sentiment_score":0.06087540090084076},{"word":"you","start":36.92,"end":37.24,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05884234234690666},{"word":"how","start":37.24,"end":37.64,"confidence":1.0,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.0504315048456192},{"word":"vigilance","start":37.64,"end":38.14,"confidence":0.984375,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.02463604509830475},{"word":"investigates","start":39.0,"end":39.5,"confidence":0.73876953,"punctuated_word":"investigates","sentiment":"neutral","sentiment_score":0.02353155054152012},{"word":"security","start":39.64,"end":40.14,"confidence":0.99902344,"punctuated_word":"security","sentiment":"neutral","sentiment_score":-0.041323356330394745},{"word":"alerts","start":40.28,"end":40.68,"confidence":0.9550781,"punctuated_word":"alerts","sentiment":"neutral","sentiment_score":-0.036844655871391296},{"word":"in","start":40.68,"end":41.18,"confidence":0.5175781,"punctuated_word":"in.","sentiment":"neutral","sentiment_score":-0.02598332241177559},{"word":"yes","start":44.175,"end":44.675,"confidence":0.97631836,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.004791186191141605},{"word":"ai","start":44.895,"end":45.295002,"confidence":0.98291016,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.0022495007142424583},{"word":"powered","start":45.295002,"end":45.695,"confidence":0.95410156,"punctuated_word":"powered","sentiment":"neutral","sentiment_score":-0.00439105462282896},{"word":"mdr","start":45.695,"end":46.195,"confidence":0.8183594,"punctuated_word":"MDR","sentiment":"neutral","sentiment_score":-0.007078063674271107},{"word":"or","start":46.415,"end":46.915,"confidence":0.9873047,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.007284807041287422},{"word":"soc","start":47.215,"end":47.715,"confidence":0.71777344,"punctuated_word":"SOC.","sentiment":"neutral","sentiment_score":-0.006375681608915329},{"word":"so","start":50.015,"end":50.175,"confidence":0.9863281,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.11868420243263245},{"word":"yep","start":51.135002,"end":51.635002,"confidence":0.826416,"punctuated_word":"yep.","sentiment":"negative","sentiment_score":-0.5095815658569336},{"word":"i","start":56.97,"end":57.13,"confidence":0.7138672,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.18193639814853668},{"word":"see","start":57.13,"end":57.45,"confidence":0.9941406,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.16054096817970276},{"word":"sorry","start":57.45,"end":57.85,"confidence":0.9951172,"punctuated_word":"Sorry","sentiment":"neutral","sentiment_score":-0.2262689173221588},{"word":"to","start":57.85,"end":58.09,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.19526048004627228},{"word":"hear","start":58.09,"end":58.489998,"confidence":0.96533203,"punctuated_word":"hear.","sentiment":"neutral","sentiment_score":-0.1333840936422348},{"word":"but","start":58.489998,"end":58.89,"confidence":0.9951172,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.08895228803157806},{"word":"you're","start":58.89,"end":59.21,"confidence":0.9807129,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.061892759054899216},{"word":"still","start":59.21,"end":59.69,"confidence":1.0,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.09214405715465546},{"word":"with","start":59.69,"end":60.17,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.08968327194452286},{"word":"e","start":60.17,"end":60.41,"confidence":0.66845703,"punctuated_word":"e","sentiment":"neutral","sentiment_score":-0.14515787363052368},{"word":"a","start":60.41,"end":60.91,"confidence":0.6567383,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.17766191065311432},{"word":"e","start":61.21,"end":61.29,"confidence":0.43017578,"punctuated_word":"e","sentiment":"neutral","sentiment_score":-0.26652345061302185},{"word":"i","start":66.02687,"end":66.34687,"confidence":0.9350586,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.05591719597578049},{"word":"see","start":66.34687,"end":66.84687,"confidence":0.9980469,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.03788057714700699},{"word":"okay","start":67.226875,"end":67.546875,"confidence":0.9970703,"punctuated_word":"Okay","sentiment":"neutral","sentiment_score":-0.02168462797999382},{"word":"then","start":67.546875,"end":68.046875,"confidence":0.9638672,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":-0.028540827333927155},{"word":"i'll","start":68.186874,"end":68.42687,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.003029812127351761},{"word":"make","start":68.42687,"end":68.66687,"confidence":0.99902344,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.02458243817090988},{"word":"a","start":68.66687,"end":68.82687,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.13825008273124695},{"word":"note","start":68.82687,"end":69.30688,"confidence":1.0,"punctuated_word":"note.","sentiment":"neutral","sentiment_score":0.07549020648002625},{"word":"thank","start":69.30688,"end":69.546875,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.16331219673156738},{"word":"you","start":69.546875,"end":70.046875,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.1413077712059021}],"paragraphs":{"transcript":"\nYes. Hi. Good morning. Nate, this is Mary calling from Vigilance AI. How are you?\n\nI'm doing good. Thanks for asking. Anyways, Nick, you may or you may not remember, we spoke with you a few months ago, and at the time, you were busy. So we sent you an email with some information about our company, Vigilance AI. So we just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO.\n\nSo he show you how Vigilance investigates security alerts in. Yes. AI powered MDR or SOC. So yep. I see.\n\nSorry to hear. But you're still with e a e I see. Okay then. I'll make a note. Thank you.","paragraphs":[{"sentences":[{"text":"Yes.","start":4.56,"end":4.88,"sentiment":"neutral","sentiment_score":0.06931708753108978},{"text":"Hi.","start":4.88,"end":5.3599997,"sentiment":"neutral","sentiment_score":0.18901658058166504},{"text":"Good morning.","start":5.3599997,"end":6.1,"sentiment":"positive","sentiment_score":0.37694908678531647},{"text":"Nate, this is Mary calling from Vigilance AI.","start":6.64,"end":10.0,"sentiment":"neutral","sentiment_score":0.26536720618605614},{"text":"How are you?","start":10.0,"end":10.82,"sentiment":"neutral","sentiment_score":0.2093712439139684}],"sentiment":"neutral","sentiment_score":0.25088554819424946,"num_words":15,"start":4.56,"end":10.82},{"sentences":[{"text":"I'm doing good.","start":13.485,"end":14.285,"sentiment":"positive","sentiment_score":0.5598981976509094},{"text":"Thanks for asking.","start":14.285,"end":15.345,"sentiment":"positive","sentiment_score":0.5787330468495687},{"text":"Anyways, Nick, you may or you may not remember, we spoke with you a few months ago, and at the time, you were busy.","start":15.885,"end":22.625,"sentiment":"neutral","sentiment_score":-0.0006861490352700154},{"text":"So we sent you an email with some information about our company, Vigilance AI.","start":23.005001,"end":28.220001,"sentiment":"neutral","sentiment_score":0.0507159238415105},{"text":"So we just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO.","start":28.68,"end":34.78,"sentiment":"neutral","sentiment_score":0.08425593214190524}],"sentiment":"neutral","sentiment_score":0.09025873924925257,"num_words":67,"start":13.485,"end":34.78},{"sentences":[{"text":"So he show you how Vigilance investigates security alerts in.","start":36.04,"end":41.18,"sentiment":"neutral","sentiment_score":0.024694432877004145},{"text":"Yes.","start":44.175,"end":44.675,"sentiment":"neutral","sentiment_score":-0.004791186191141605},{"text":"AI powered MDR or SOC.","start":44.895,"end":47.715,"sentiment":"neutral","sentiment_score":-0.004576021246612072},{"text":"So yep.","start":50.015,"end":51.635002,"sentiment":"neutral","sentiment_score":-0.314132884144783},{"text":"I see.","start":56.97,"end":57.45,"sentiment":"neutral","sentiment_score":-0.17123868316411972}],"sentiment":"neutral","sentiment_score":-0.0375735049135983,"num_words":20,"start":36.04,"end":57.45},{"sentences":[{"text":"Sorry to hear.","start":57.45,"end":58.489998,"sentiment":"neutral","sentiment_score":-0.18497116367022196},{"text":"But you're still with e a e I see.","start":58.489998,"end":66.84687,"sentiment":"neutral","sentiment_score":-0.11286815380056699},{"text":"Okay then.","start":67.226875,"end":68.046875,"sentiment":"neutral","sentiment_score":-0.025112727656960487},{"text":"I'll make a note.","start":68.186874,"end":69.30688,"sentiment":"neutral","sentiment_score":0.06033813487738371},{"text":"Thank you.","start":69.30688,"end":70.046875,"sentiment":"neutral","sentiment_score":0.15230998396873474}],"sentiment":"neutral","sentiment_score":-0.05374899115413427,"num_words":20,"start":57.45,"end":70.046875}]}}]},{"alternatives":[{"transcript":"This is Nick. I'm good. Thanks. How are you? Sorry. Is this about AI AI for business, is it? Oh, okay. No. I'm not interested at this stage. I'm I'm not working at the moment. So yeah. That's okay. Are you able to take me off off your marketing list, please? Thank you. See you later. Bye.","confidence":0.9970703,"words":[{"word":"this","start":0.0,"end":0.5,"confidence":0.57666016,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.021678950637578964},{"word":"is","start":1.5999999,"end":1.76,"confidence":0.9941406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.012363518588244917},{"word":"nick","start":1.76,"end":2.26,"confidence":0.97802734,"punctuated_word":"Nick.","sentiment":"neutral","sentiment_score":0.018811631947755817},{"word":"i'm","start":11.2,"end":11.36,"confidence":0.8652344,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.4689600467681885},{"word":"good","start":11.36,"end":11.599999,"confidence":0.9916992,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.5234954357147217},{"word":"thanks","start":11.599999,"end":11.92,"confidence":0.9995117,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.546542763710022},{"word":"how","start":11.92,"end":12.08,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.3142215609550476},{"word":"are","start":12.08,"end":12.24,"confidence":0.99902344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.240004301071167},{"word":"you","start":12.24,"end":12.495,"confidence":0.99902344,"punctuated_word":"you?","sentiment":"positive","sentiment_score":0.34556639194488525},{"word":"sorry","start":39.25,"end":39.57,"confidence":0.69873047,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.0566745288670063},{"word":"is","start":39.57,"end":39.73,"confidence":0.98535156,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.05212783068418503},{"word":"this","start":39.73,"end":39.97,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.06009050831198692},{"word":"about","start":39.97,"end":40.455,"confidence":0.9970703,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.05021585524082184},{"word":"ai","start":40.775,"end":41.275,"confidence":0.9633789,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.0006972290575504303},{"word":"ai","start":41.575,"end":41.735,"confidence":0.96777344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":-0.005929313600063324},{"word":"for","start":41.735,"end":41.975002,"confidence":0.9941406,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.02685031294822693},{"word":"business","start":41.975002,"end":42.475002,"confidence":0.7861328,"punctuated_word":"business,","sentiment":"neutral","sentiment_score":-0.02914017252624035},{"word":"is","start":42.535004,"end":42.855003,"confidence":0.9941406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.034164756536483765},{"word":"it","start":42.855003,"end":43.355003,"confidence":0.9970703,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":-0.02558392845094204},{"word":"oh","start":49.095,"end":49.175003,"confidence":0.74108887,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.07205080986022949},{"word":"okay","start":49.175003,"end":49.675003,"confidence":0.99902344,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.06142820045351982},{"word":"no","start":50.215004,"end":50.535004,"confidence":0.7817383,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.4240334630012512},{"word":"i'm","start":50.535004,"end":50.695,"confidence":0.99658203,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.5391613841056824},{"word":"not","start":50.695,"end":50.855003,"confidence":0.92822266,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.637827455997467},{"word":"interested","start":50.855003,"end":51.355003,"confidence":1.0,"punctuated_word":"interested","sentiment":"negative","sentiment_score":-0.5350238084793091},{"word":"at","start":51.415,"end":51.575,"confidence":0.9980469,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.5046543478965759},{"word":"this","start":51.575,"end":51.735,"confidence":0.99902344,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.5109904408454895},{"word":"stage","start":51.735,"end":52.235,"confidence":0.97753906,"punctuated_word":"stage.","sentiment":"negative","sentiment_score":-0.4710432887077331},{"word":"i'm","start":52.455,"end":52.855003,"confidence":0.97753906,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4056311547756195},{"word":"i'm","start":52.855003,"end":52.935,"confidence":0.8178711,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.395569384098053},{"word":"not","start":52.935,"end":53.095,"confidence":0.96972656,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.3680233955383301},{"word":"working","start":53.095,"end":53.595,"confidence":1.0,"punctuated_word":"working","sentiment":"negative","sentiment_score":-0.412775993347168},{"word":"at","start":54.29,"end":54.53,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.4622451364994049},{"word":"the","start":54.53,"end":54.61,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.50837242603302},{"word":"moment","start":54.61,"end":55.09,"confidence":0.89624023,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.5080455541610718},{"word":"so","start":55.09,"end":55.59,"confidence":0.9951172,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.22296927869319916},{"word":"yeah","start":58.05,"end":58.55,"confidence":0.95288086,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.15797340869903564},{"word":"that's","start":59.09,"end":59.25,"confidence":0.76049805,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.09263063967227936},{"word":"okay","start":59.25,"end":59.75,"confidence":0.99609375,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.08229157328605652},{"word":"are","start":59.89,"end":60.129997,"confidence":0.98291016,"punctuated_word":"Are","sentiment":"neutral","sentiment_score":-0.12391458451747894},{"word":"you","start":60.129997,"end":60.29,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.18357911705970764},{"word":"able","start":60.29,"end":60.61,"confidence":1.0,"punctuated_word":"able","sentiment":"neutral","sentiment_score":-0.13628694415092468},{"word":"to","start":60.61,"end":60.77,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.2147849053144455},{"word":"take","start":60.77,"end":61.01,"confidence":1.0,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.28965696692466736},{"word":"me","start":61.01,"end":61.51,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.29676973819732666},{"word":"off","start":61.57,"end":62.07,"confidence":0.9980469,"punctuated_word":"off","sentiment":"neutral","sentiment_score":-0.33056074380874634},{"word":"off","start":62.45,"end":62.69,"confidence":0.6948242,"punctuated_word":"off","sentiment":"negative","sentiment_score":-0.3390183746814728},{"word":"your","start":62.69,"end":63.09,"confidence":0.9863281,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.31187185645103455},{"word":"marketing","start":63.09,"end":63.59,"confidence":1.0,"punctuated_word":"marketing","sentiment":"neutral","sentiment_score":-0.31795698404312134},{"word":"list","start":63.65,"end":63.97,"confidence":0.9980469,"punctuated_word":"list,","sentiment":"neutral","sentiment_score":-0.268669456243515},{"word":"please","start":63.97,"end":64.47,"confidence":0.99902344,"punctuated_word":"please?","sentiment":"neutral","sentiment_score":-0.21069002151489255},{"word":"thank","start":68.55688,"end":68.796875,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.1336773931980133},{"word":"you","start":68.796875,"end":69.296875,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.10814303159713744},{"word":"see","start":69.39188,"end":69.89188,"confidence":0.9980469,"punctuated_word":"See","sentiment":"neutral","sentiment_score":0.15580570697784424},{"word":"you","start":69.98688,"end":70.23688,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08550170809030533},{"word":"later","start":70.23688,"end":70.73688,"confidence":1.0,"punctuated_word":"later.","sentiment":"neutral","sentiment_score":0.10606098175048828},{"word":"bye","start":70.796875,"end":71.296875,"confidence":0.9970703,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.05056353658437729}],"paragraphs":{"transcript":"\nThis is Nick. I'm good. Thanks. How are you? Sorry.\n\nIs this about AI AI for business, is it? Oh, okay. No. I'm not interested at this stage. I'm I'm not working at the moment.\n\nSo yeah. That's okay. Are you able to take me off off your marketing list, please? Thank you. See you later.\n\nBye.","paragraphs":[{"sentences":[{"text":"This is Nick.","start":0.0,"end":2.26,"sentiment":"neutral","sentiment_score":0.017618033724526565},{"text":"I'm good.","start":11.2,"end":11.599999,"sentiment":"positive","sentiment_score":0.4962277412414551},{"text":"Thanks.","start":11.599999,"end":11.92,"sentiment":"positive","sentiment_score":0.546542763710022},{"text":"How are you?","start":11.92,"end":12.495,"sentiment":"neutral","sentiment_score":0.29993075132369995},{"text":"Sorry.","start":39.25,"end":39.57,"sentiment":"neutral","sentiment_score":-0.0566745288670063}],"sentiment":"neutral","sentiment_score":0.24349700724706053,"num_words":10,"start":0.0,"end":39.57},{"sentences":[{"text":"Is this about AI AI for business, is it?","start":39.57,"end":43.355003,"sentiment":"neutral","sentiment_score":-0.03148949436015553},{"text":"Oh, okay.","start":49.095,"end":49.675003,"sentiment":"neutral","sentiment_score":-0.06673950515687466},{"text":"No.","start":50.215004,"end":50.535004,"sentiment":"negative","sentiment_score":-0.4240334630012512},{"text":"I'm not interested at this stage.","start":50.535004,"end":52.235,"sentiment":"negative","sentiment_score":-0.5331167876720428},{"text":"I'm I'm not working at the moment.","start":52.455,"end":55.09,"sentiment":"negative","sentiment_score":-0.43723757777895245}],"sentiment":"neutral","sentiment_score":-0.28401126772165297,"num_words":25,"start":39.57,"end":55.09},{"sentences":[{"text":"So yeah.","start":55.09,"end":58.55,"sentiment":"neutral","sentiment_score":-0.1904713436961174},{"text":"That's okay.","start":59.09,"end":59.75,"sentiment":"neutral","sentiment_score":-0.08746110647916794},{"text":"Are you able to take me off off your marketing list, please?","start":59.89,"end":64.47,"sentiment":"neutral","sentiment_score":-0.25197997440894443},{"text":"Thank you.","start":68.55688,"end":69.296875,"sentiment":"neutral","sentiment_score":0.12091021239757538},{"text":"See you later.","start":69.39188,"end":70.73688,"sentiment":"neutral","sentiment_score":0.11578946560621262}],"sentiment":"neutral","sentiment_score":-0.14240170341162456,"num_words":21,"start":55.09,"end":70.73688},{"sentences":[{"text":"Bye.","start":70.796875,"end":71.296875,"sentiment":"neutral","sentiment_score":0.05056353658437729}],"sentiment":"neutral","sentiment_score":0.05056353658437729,"num_words":1,"start":70.796875,"end":71.296875}]}}]}],"paragraphs":{"transcript":"\nChannel 1: This is Nick.\n\nChannel 0: Yes. Hi. Good morning. Nate, this is Mary calling from Vigilance AI. How are you?\n\nChannel 1: I'm good. Thanks. How are you?\n\nChannel 0: I'm doing good. Thanks for asking. Anyways, Nick, you may or you may not remember, we spoke with you a few months ago, and at the time, you were busy. So we sent you an email with some information about our company, Vigilance AI. So we just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO.\n\nSo he show you how Vigilance investigates\n\nChannel 1: Sorry. Is\n\nChannel 0: security\n\nChannel 1: this about\n\nChannel 0: alerts in.\n\nChannel 1: AI AI for business, is it?\n\nChannel 0: Yes. AI powered MDR or SOC.\n\nChannel 1: Oh, okay.\n\nChannel 0: So\n\nChannel 1: No. I'm not interested\n\nChannel 0: yep.\n\nChannel 1: at this stage. I'm I'm not working at the moment. So\n\nChannel 0: I see. Sorry to\n\nChannel 1: yeah.\n\nChannel 0: hear. But you're\n\nChannel 1: That's\n\nChannel 0: still\n\nChannel 1: okay.\n\nChannel 0: with\n\nChannel 1: Are you\n\nChannel 0: e\n\nChannel 1: able\n\nChannel 0: a\n\nChannel 1: to take me\n\nChannel 0: e\n\nChannel 1: off off your marketing list, please?\n\nChannel 0: I see. Okay then. I'll make\n\nChannel 1: Thank\n\nChannel 0: a\n\nChannel 1: you.\n\nChannel 0: note. Thank\n\nChannel 1: See\n\nChannel 0: you.\n\nChannel 1: you later. Bye.","paragraphs":[{"sentences":[{"text":"This is Nick.","start":0.0,"end":2.26,"sentiment":"neutral","sentiment_score":0.017618033724526565}],"sentiment":"neutral","sentiment_score":0.017618033724526565,"channel":1,"num_words":3,"start":0.0,"end":2.26},{"sentences":[{"text":"Yes.","start":4.56,"end":4.88,"sentiment":"neutral","sentiment_score":0.06931708753108978},{"text":"Hi.","start":4.88,"end":5.3599997,"sentiment":"neutral","sentiment_score":0.18901658058166504},{"text":"Good morning.","start":5.3599997,"end":6.1,"sentiment":"positive","sentiment_score":0.37694908678531647},{"text":"Nate, this is Mary calling from Vigilance AI.","start":6.64,"end":10.0,"sentiment":"neutral","sentiment_score":0.26536720618605614},{"text":"How are you?","start":10.0,"end":10.82,"sentiment":"neutral","sentiment_score":0.2093712439139684}],"sentiment":"neutral","sentiment_score":0.25088554819424946,"channel":0,"num_words":15,"start":4.56,"end":10.82},{"sentences":[{"text":"I'm good.","start":11.2,"end":11.599999,"sentiment":"positive","sentiment_score":0.4962277412414551},{"text":"Thanks.","start":11.599999,"end":11.92,"sentiment":"positive","sentiment_score":0.546542763710022},{"text":"How are you?","start":11.92,"end":12.495,"sentiment":"neutral","sentiment_score":0.29993075132369995}],"sentiment":"positive","sentiment_score":0.406465083360672,"channel":1,"num_words":6,"start":11.2,"end":12.495},{"sentences":[{"text":"I'm doing good.","start":13.485,"end":14.285,"sentiment":"positive","sentiment_score":0.5598981976509094},{"text":"Thanks for asking.","start":14.285,"end":15.345,"sentiment":"positive","sentiment_score":0.5787330468495687},{"text":"Anyways, Nick, you may or you may not remember, we spoke with you a few months ago, and at the time, you were busy.","start":15.885,"end":22.625,"sentiment":"neutral","sentiment_score":-0.0006861490352700154},{"text":"So we sent you an email with some information about our company, Vigilance AI.","start":23.005001,"end":28.220001,"sentiment":"neutral","sentiment_score":0.0507159238415105},{"text":"So we just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO.","start":28.68,"end":34.78,"sentiment":"neutral","sentiment_score":0.08425593214190524}],"sentiment":"neutral","sentiment_score":0.09025873924925257,"channel":0,"num_words":67,"start":13.485,"end":34.78},{"sentences":[{"text":"So he show you how Vigilance investigates","start":36.04,"end":39.5,"sentiment":"neutral","sentiment_score":0.05015652334051473}],"sentiment":"neutral","sentiment_score":0.05015652334051473,"channel":0,"num_words":7,"start":36.04,"end":39.5},{"sentences":[{"text":"Sorry.","start":39.25,"end":39.57,"sentiment":"neutral","sentiment_score":-0.0566745288670063},{"text":"Is","start":39.57,"end":39.73,"sentiment":"neutral","sentiment_score":-0.05212783068418503}],"sentiment":"neutral","sentiment_score":-0.054401179775595665,"channel":1,"num_words":2,"start":39.25,"end":39.73},{"sentences":[{"text":"security","start":39.64,"end":40.14,"sentiment":"neutral","sentiment_score":-0.041323356330394745}],"sentiment":"neutral","sentiment_score":-0.041323356330394745,"channel":0,"num_words":1,"start":39.64,"end":40.14},{"sentences":[{"text":"this about","start":39.73,"end":40.455,"sentiment":"neutral","sentiment_score":-0.05515318177640438}],"sentiment":"neutral","sentiment_score":-0.05515318177640438,"channel":1,"num_words":2,"start":39.73,"end":40.455},{"sentences":[{"text":"alerts in.","start":40.28,"end":41.18,"sentiment":"neutral","sentiment_score":-0.03141398914158344}],"sentiment":"neutral","sentiment_score":-0.03141398914158344,"channel":0,"num_words":2,"start":40.28,"end":41.18},{"sentences":[{"text":"AI AI for business, is it?","start":40.775,"end":43.355003,"sentiment":"neutral","sentiment_score":-0.02016187583406766}],"sentiment":"neutral","sentiment_score":-0.02016187583406766,"channel":1,"num_words":6,"start":40.775,"end":43.355003},{"sentences":[{"text":"Yes.","start":44.175,"end":44.675,"sentiment":"neutral","sentiment_score":-0.004791186191141605},{"text":"AI powered MDR or SOC.","start":44.895,"end":47.715,"sentiment":"neutral","sentiment_score":-0.004576021246612072}],"sentiment":"neutral","sentiment_score":-0.004611882070700328,"channel":0,"num_words":6,"start":44.175,"end":47.715},{"sentences":[{"text":"Oh, okay.","start":49.095,"end":49.675003,"sentiment":"neutral","sentiment_score":-0.06673950515687466}],"sentiment":"neutral","sentiment_score":-0.06673950515687466,"channel":1,"num_words":2,"start":49.095,"end":49.675003},{"sentences":[{"text":"So","start":50.015,"end":50.175,"sentiment":"neutral","sentiment_score":-0.11868420243263245}],"sentiment":"neutral","sentiment_score":-0.11868420243263245,"channel":0,"num_words":1,"start":50.015,"end":50.175},{"sentences":[{"text":"No.","start":50.215004,"end":50.535004,"sentiment":"negative","sentiment_score":-0.4240334630012512},{"text":"I'm not interested","start":50.535004,"end":51.355003,"sentiment":"negative","sentiment_score":-0.5706708828608195}],"sentiment":"negative","sentiment_score":-0.5340115278959274,"channel":1,"num_words":4,"start":50.215004,"end":51.355003},{"sentences":[{"text":"yep.","start":51.135002,"end":51.635002,"sentiment":"negative","sentiment_score":-0.5095815658569336}],"sentiment":"negative","sentiment_score":-0.5095815658569336,"channel":0,"num_words":1,"start":51.135002,"end":51.635002},{"sentences":[{"text":"at this stage.","start":51.415,"end":52.235,"sentiment":"negative","sentiment_score":-0.4955626924832662},{"text":"I'm I'm not working at the moment.","start":52.455,"end":55.09,"sentiment":"negative","sentiment_score":-0.43723757777895245},{"text":"So","start":55.09,"end":55.59,"sentiment":"neutral","sentiment_score":-0.22296927869319916}],"sentiment":"negative","sentiment_score":-0.43366549096324225,"channel":1,"num_words":11,"start":51.415,"end":55.59},{"sentences":[{"text":"I see.","start":56.97,"end":57.45,"sentiment":"neutral","sentiment_score":-0.17123868316411972},{"text":"Sorry to","start":57.45,"end":58.09,"sentiment":"neutral","sentiment_score":-0.21076469868421555}],"sentiment":"neutral","sentiment_score":-0.19100169092416763,"channel":0,"num_words":4,"start":56.97,"end":58.09},{"sentences":[{"text":"yeah.","start":58.05,"end":58.55,"sentiment":"neutral","sentiment_score":-0.15797340869903564}],"sentiment":"neutral","sentiment_score":-0.15797340869903564,"channel":1,"num_words":1,"start":58.05,"end":58.55},{"sentences":[{"text":"hear.","start":58.09,"end":58.489998,"sentiment":"neutral","sentiment_score":-0.1333840936422348},{"text":"But you're","start":58.489998,"end":59.21,"sentiment":"neutral","sentiment_score":-0.07542252354323864}],"sentiment":"neutral","sentiment_score":-0.0947430469095707,"channel":0,"num_words":3,"start":58.09,"end":59.21},{"sentences":[{"text":"That's","start":59.09,"end":59.25,"sentiment":"neutral","sentiment_score":-0.09263063967227936}],"sentiment":"neutral","sentiment_score":-0.09263063967227936,"channel":1,"num_words":1,"start":59.09,"end":59.25},{"sentences":[{"text":"still","start":59.21,"end":59.69,"sentiment":"neutral","sentiment_score":-0.09214405715465546}],"sentiment":"neutral","sentiment_score":-0.09214405715465546,"channel":0,"num_words":1,"start":59.21,"end":59.69},{"sentences":[{"text":"okay.","start":59.25,"end":59.75,"sentiment":"neutral","sentiment_score":-0.08229157328605652}],"sentiment":"neutral","sentiment_score":-0.08229157328605652,"channel":1,"num_words":1,"start":59.25,"end":59.75},{"sentences":[{"text":"with","start":59.69,"end":60.17,"sentiment":"neutral","sentiment_score":-0.08968327194452286}],"sentiment":"neutral","sentiment_score":-0.08968327194452286,"channel":0,"num_words":1,"start":59.69,"end":60.17},{"sentences":[{"text":"Are you","start":59.89,"end":60.29,"sentiment":"neutral","sentiment_score":-0.1537468507885933}],"sentiment":"neutral","sentiment_score":-0.1537468507885933,"channel":1,"num_words":2,"start":59.89,"end":60.29},{"sentences":[{"text":"e","start":60.17,"end":60.41,"sentiment":"neutral","sentiment_score":-0.14515787363052368}],"sentiment":"neutral","sentiment_score":-0.14515787363052368,"channel":0,"num_words":1,"start":60.17,"end":60.41},{"sentences":[{"text":"able","start":60.29,"end":60.61,"sentiment":"neutral","sentiment_score":-0.13628694415092468}],"sentiment":"neutral","sentiment_score":-0.13628694415092468,"channel":1,"num_words":1,"start":60.29,"end":60.61},{"sentences":[{"text":"a","start":60.41,"end":60.91,"sentiment":"neutral","sentiment_score":-0.17766191065311432}],"sentiment":"neutral","sentiment_score":-0.17766191065311432,"channel":0,"num_words":1,"start":60.41,"end":60.91},{"sentences":[{"text":"to take me","start":60.61,"end":61.51,"sentiment":"neutral","sentiment_score":-0.2670705368121465}],"sentiment":"neutral","sentiment_score":-0.2670705368121465,"channel":1,"num_words":3,"start":60.61,"end":61.51},{"sentences":[{"text":"e","start":61.21,"end":61.29,"sentiment":"neutral","sentiment_score":-0.26652345061302185}],"sentiment":"neutral","sentiment_score":-0.26652345061302185,"channel":0,"num_words":1,"start":61.21,"end":61.29},{"sentences":[{"text":"off off your marketing list, please?","start":61.57,"end":64.47,"sentiment":"neutral","sentiment_score":-0.29646123945713043}],"sentiment":"neutral","sentiment_score":-0.29646123945713043,"channel":1,"num_words":6,"start":61.57,"end":64.47},{"sentences":[{"text":"I see.","start":66.02687,"end":66.84687,"sentiment":"neutral","sentiment_score":-0.04689888656139374},{"text":"Okay then.","start":67.226875,"end":68.046875,"sentiment":"neutral","sentiment_score":-0.025112727656960487},{"text":"I'll make","start":68.186874,"end":68.66687,"sentiment":"neutral","sentiment_score":0.013806125149130821}],"sentiment":"neutral","sentiment_score":-0.019401829689741135,"channel":0,"num_words":6,"start":66.02687,"end":68.66687},{"sentences":[{"text":"Thank","start":68.55688,"end":68.796875,"sentiment":"neutral","sentiment_score":0.1336773931980133}],"sentiment":"neutral","sentiment_score":0.1336773931980133,"channel":1,"num_words":1,"start":68.55688,"end":68.796875},{"sentences":[{"text":"a","start":68.66687,"end":68.82687,"sentiment":"neutral","sentiment_score":0.13825008273124695}],"sentiment":"neutral","sentiment_score":0.13825008273124695,"channel":0,"num_words":1,"start":68.66687,"end":68.82687},{"sentences":[{"text":"you.","start":68.796875,"end":69.296875,"sentiment":"neutral","sentiment_score":0.10814303159713744}],"sentiment":"neutral","sentiment_score":0.10814303159713744,"channel":1,"num_words":1,"start":68.796875,"end":69.296875},{"sentences":[{"text":"note.","start":68.82687,"end":69.30688,"sentiment":"neutral","sentiment_score":0.07549020648002625},{"text":"Thank","start":69.30688,"end":69.546875,"sentiment":"neutral","sentiment_score":0.16331219673156738}],"sentiment":"neutral","sentiment_score":0.11940120160579681,"channel":0,"num_words":2,"start":68.82687,"end":69.546875},{"sentences":[{"text":"See","start":69.39188,"end":69.89188,"sentiment":"neutral","sentiment_score":0.15580570697784424}],"sentiment":"neutral","sentiment_score":0.15580570697784424,"channel":1,"num_words":1,"start":69.39188,"end":69.89188},{"sentences":[{"text":"you.","start":69.546875,"end":70.046875,"sentiment":"neutral","sentiment_score":0.1413077712059021}],"sentiment":"neutral","sentiment_score":0.1413077712059021,"channel":0,"num_words":1,"start":69.546875,"end":70.046875},{"sentences":[{"text":"you later.","start":69.98688,"end":70.73688,"sentiment":"neutral","sentiment_score":0.0957813449203968},{"text":"Bye.","start":70.796875,"end":71.296875,"sentiment":"neutral","sentiment_score":0.05056353658437729}],"sentiment":"neutral","sentiment_score":0.08070874214172363,"channel":1,"num_words":3,"start":69.98688,"end":71.296875}]},"summary":{"result":"success","short":"A representative from Carrefourance AI named Mary calls Nate to follow up on an email they previously sent regarding their company, Juliance AI. Nate is not interested at this time and asks Mary to take him off her marketing list. Mary agrees and they end the call politely."},"intents":{"segments":[{"text":"Anyways, Nick, you may or you may not remember, we spoke with you a few months ago, and at the time, you were busy. So we sent you an email with some information about our company, Vigilance AI. So we just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO.","start_word":30,"end_word":90,"intents":[{"intent":"Schedule demo with cto","confidence_score":0.34335166}]}]},"sentiments":{"segments":[{"text":"This is Nick. Yes. Hi.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.07354164123535156},{"text":"Good morning.","start_word":5,"end_word":6,"sentiment":"positive","sentiment_score":0.3732956349849701},{"text":"Nate, this is Mary calling from Vigilance AI. How are you?","start_word":7,"end_word":17,"sentiment":"neutral","sentiment_score":0.25490817427635193},{"text":"I'm good. Thanks.","start_word":18,"end_word":20,"sentiment":"positive","sentiment_score":0.5067080855369568},{"text":"How are you?","start_word":21,"end_word":23,"sentiment":"neutral","sentiment_score":0.31133967638015747},{"text":"I'm doing good. Thanks for asking.","start_word":24,"end_word":29,"sentiment":"positive","sentiment_score":0.5629128813743591},{"text":"Anyways, Nick, you may or you may not remember, we spoke with you a few months ago, and at the time, you were busy. So we sent you an email with some information about our company, Vigilance AI. So we just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO. So he show you how Vigilance investigates Sorry. Is security this about alerts in. AI AI for business, is it? Yes. AI powered MDR or SOC. Oh, okay. So No.","start_word":30,"end_word":120,"sentiment":"neutral","sentiment_score":0.01690041460096836},{"text":"I'm not interested yep. at this stage. I'm I'm not working at the moment.","start_word":121,"end_word":134,"sentiment":"negative","sentiment_score":-0.4795032739639282},{"text":"So I see. Sorry to yeah. hear. But you're That's still okay. with Are you e able a to take me e off off your marketing list, please? I see. Okay then. I'll make Thank a you. note. Thank See you. you later. Bye.","start_word":135,"end_word":178,"sentiment":"neutral","sentiment_score":-0.0832049697637558}],"average":{"sentiment":"neutral","sentiment_score":0.0014805547425667735}}}}