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We operate as a wholesale service provider to your stockbroker. We cannot answer and invest the queries directly. Please contact your stockbroker for any further questions. If you are a wholesale customer and would like to contact any specific team members or departments, please select from the following options.\n\nPress 1 to speak to the office manager or to gain office access. Press 2 for Thin Clear operations. Press 3 for product support. Press 4 for managed accounts. Press 5 for trading.\n\nPress 6 for stock borrow loans. Press 7 for sales. Press 0 to repeat these options. Welcome to Sinclair. We operate as a wholesale service provider to your stockbroker.\n\nWe cannot answer and invest the queries directly. Please contact your stockbroker for any further questions. If you are a wholesale customer and would like to contact any specific team members or departments, please select from the following options. Press 1 to speak to the office manager or to gain office access. Press 2 for Finclear operations.\n\nPress 3 for product support. Press 4 for managed accounts. Press 5 for trading. Press 6 for stock borrow loans. Press 7 for sales.\n\nPress 0 to repeat these options. Press 1 for account services. Press 2 for settlements. Press 3 for corporate actions. Press 4 for bookings.\n\nPress 5 for cash. Press 6 for transfers. Press 7 for corporate placements. Press star to return to the main menu or 0 to repeat these options.","paragraphs":[{"sentences":[{"text":"Welcome to Sinclair.","start":0.39999998,"end":1.46,"sentiment":"neutral","sentiment_score":0.06288865953683853},{"text":"We operate as a wholesale service provider to your stockbroker.","start":1.76,"end":5.06,"sentiment":"neutral","sentiment_score":0.0029180001467466353},{"text":"We cannot answer and invest the queries directly.","start":6.0,"end":8.74,"sentiment":"negative","sentiment_score":-0.5678248479962349},{"text":"Please contact your stockbroker for any further questions.","start":8.96,"end":12.099999,"sentiment":"negative","sentiment_score":-0.38160162419080734},{"text":"If you are a wholesale customer and would like to contact any specific team members or departments, please select from the following options.","start":13.105,"end":20.965,"sentiment":"neutral","sentiment_score":-0.09822690017197443}],"sentiment":"neutral","sentiment_score":-0.18532277887257245,"num_words":52,"start":0.39999998,"end":20.965},{"sentences":[{"text":"Press 1 to speak to the office manager or to gain office access.","start":21.904999,"end":25.685,"sentiment":"neutral","sentiment_score":-0.03878719531572782},{"text":"Press 2 for Thin Clear operations.","start":26.82,"end":28.68,"sentiment":"neutral","sentiment_score":0.006568469417591889},{"text":"Press 3 for product support.","start":29.78,"end":31.48,"sentiment":"neutral","sentiment_score":-0.0028229828923940657},{"text":"Press 4 for managed accounts.","start":32.34,"end":34.12,"sentiment":"neutral","sentiment_score":-0.01411527395248413},{"text":"Press 5 for trading.","start":35.06,"end":36.52,"sentiment":"neutral","sentiment_score":-0.014095803257077932}],"sentiment":"neutral","sentiment_score":-0.018360521813685245,"num_words":33,"start":21.904999,"end":36.52},{"sentences":[{"text":"Press 6 for stock borrow loans.","start":37.38,"end":39.32,"sentiment":"neutral","sentiment_score":-0.030213515895108383},{"text":"Press 7 for sales.","start":40.260002,"end":41.72,"sentiment":"neutral","sentiment_score":-0.04281449504196644},{"text":"Press 0 to repeat these options.","start":42.655003,"end":44.675003,"sentiment":"neutral","sentiment_score":-0.059948173041145005},{"text":"Welcome to Sinclair.","start":52.575,"end":53.635002,"sentiment":"neutral","sentiment_score":0.039565944423278175},{"text":"We operate as a wholesale service provider to your stockbroker.","start":54.04,"end":57.260002,"sentiment":"neutral","sentiment_score":-0.04062965959310531}],"sentiment":"neutral","sentiment_score":-0.03447678884298637,"num_words":29,"start":37.38,"end":57.260002},{"sentences":[{"text":"We cannot answer and invest the queries directly.","start":58.2,"end":60.86,"sentiment":"negative","sentiment_score":-0.38751642778515816},{"text":"Please contact your stockbroker for any further questions.","start":61.24,"end":64.3,"sentiment":"neutral","sentiment_score":-0.24203341081738472},{"text":"If you are a wholesale customer and would like to contact any specific team members or departments, please select from the following options.","start":65.24,"end":73.105,"sentiment":"neutral","sentiment_score":-0.07845218447239502},{"text":"Press 1 to speak to the office manager or to gain office access.","start":74.045006,"end":77.905,"sentiment":"neutral","sentiment_score":-0.049642728498348825},{"text":"Press 2 for Finclear operations.","start":78.925,"end":80.785,"sentiment":"neutral","sentiment_score":-0.02611629255115986}],"sentiment":"neutral","sentiment_score":-0.1336269453494695,"num_words":57,"start":58.2,"end":80.785},{"sentences":[{"text":"Press 3 for product support.","start":82.149994,"end":83.689995,"sentiment":"neutral","sentiment_score":-0.01322063822299242},{"text":"Press 4 for managed accounts.","start":84.46999,"end":86.329994,"sentiment":"neutral","sentiment_score":-0.01435706987977028},{"text":"Press 5 for trading.","start":87.27,"end":88.729996,"sentiment":"neutral","sentiment_score":-0.017181436996906996},{"text":"Press 6 for stock borrow loans.","start":89.59,"end":91.53,"sentiment":"neutral","sentiment_score":-0.03204663284122944},{"text":"Press 7 for sales.","start":92.46999,"end":93.92999,"sentiment":"neutral","sentiment_score":-0.03391499351710081}],"sentiment":"neutral","sentiment_score":-0.022273085817384224,"num_words":24,"start":82.149994,"end":93.92999},{"sentences":[{"text":"Press 0 to repeat these options.","start":94.825,"end":96.925,"sentiment":"neutral","sentiment_score":-0.043422977129618325},{"text":"Press 1 for account services.","start":104.825,"end":106.525,"sentiment":"neutral","sentiment_score":-0.028012043237686156},{"text":"Press 2 for settlements.","start":107.625,"end":108.925,"sentiment":"neutral","sentiment_score":-0.03420657152310014},{"text":"Press 3 for corporate actions.","start":110.02,"end":111.8,"sentiment":"neutral","sentiment_score":-0.043382368981838226},{"text":"Press 4 for bookings.","start":112.74,"end":114.12,"sentiment":"neutral","sentiment_score":-0.033853801898658276}],"sentiment":"neutral","sentiment_score":-0.03707297573176523,"num_words":24,"start":94.825,"end":114.12},{"sentences":[{"text":"Press 5 for cash.","start":115.06,"end":116.52,"sentiment":"neutral","sentiment_score":-0.03621384687721729},{"text":"Press 6 for transfers.","start":117.3,"end":118.68,"sentiment":"neutral","sentiment_score":-0.02794497925788164},{"text":"Press 7 for corporate placements.","start":119.87493,"end":121.65494,"sentiment":"neutral","sentiment_score":-0.021039618551731108},{"text":"Press star to return to the main menu or 0 to repeat these options.","start":122.674934,"end":126.93494,"sentiment":"neutral","sentiment_score":-0.0195823535323143}],"sentiment":"neutral","sentiment_score":-0.02355504987968339,"num_words":27,"start":115.06,"end":126.93494}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Welcome to Sinclair. We operate as a wholesale service provider to your stockbroker. We cannot answer and invest the queries directly. Please contact your stockbroker for any further questions. If you are a wholesale customer and would like to contact any specific team members or departments, please select from the following options.\n\nPress 1 to speak to the office manager or to gain office access. Press 2 for Thin Clear operations. Press 3 for product support.\n\nChannel 0: Product support.\n\nChannel 1: Press 4\n\nChannel 0: Press\n\nChannel 1: for managed\n\nChannel 0: 4 for\n\nChannel 1: accounts.\n\nChannel 0: manage accounts.\n\nChannel 1: Press 5\n\nChannel 0: Press\n\nChannel 1: for trading.\n\nChannel 0: 5 for trading.\n\nChannel 1: Press 6 for stock borrow loans. Press 7 for sales. Press 0 to repeat these options. Welcome to Sinclair. We operate as a wholesale service provider to your stockbroker.\n\nWe cannot answer and invest the queries directly. Please contact your stockbroker for any further questions. If you are a wholesale customer and would like to contact any specific team members or departments, please select from the following options. Press 1 to speak to the office manager or to gain office access. Press 2 for Finclear operations.\n\nPress 3 for product support. Press 4 for managed accounts. Press 5 for trading. Press 6 for stock borrow loans. Press 7 for sales.\n\nPress 0 to repeat these options. Press 1 for account services. Press 2 for settlements. Press 3 for corporate actions. Press 4 for bookings.\n\nPress 5 for cash. Press 6 for transfers. Press 7 for corporate placements. Press star to return to the main menu or 0 to repeat these options.","paragraphs":[{"sentences":[{"text":"Welcome to Sinclair.","start":0.39999998,"end":1.46,"sentiment":"neutral","sentiment_score":0.06288865953683853},{"text":"We operate as a wholesale service provider to your stockbroker.","start":1.76,"end":5.06,"sentiment":"neutral","sentiment_score":0.0029180001467466353},{"text":"We cannot answer and invest the queries directly.","start":6.0,"end":8.74,"sentiment":"negative","sentiment_score":-0.5678248479962349},{"text":"Please contact your stockbroker for any further questions.","start":8.96,"end":12.099999,"sentiment":"negative","sentiment_score":-0.38160162419080734},{"text":"If you are a wholesale customer and would like to contact any specific team members or departments, please select from the following options.","start":13.105,"end":20.965,"sentiment":"neutral","sentiment_score":-0.09822690017197443}],"sentiment":"neutral","sentiment_score":-0.18532277887257245,"channel":1,"num_words":52,"start":0.39999998,"end":20.965},{"sentences":[{"text":"Press 1 to speak to the office manager or to gain office access.","start":21.904999,"end":25.685,"sentiment":"neutral","sentiment_score":-0.03878719531572782},{"text":"Press 2 for Thin Clear operations.","start":26.82,"end":28.68,"sentiment":"neutral","sentiment_score":0.006568469417591889},{"text":"Press 3 for product support.","start":29.78,"end":31.48,"sentiment":"neutral","sentiment_score":-0.0028229828923940657}],"sentiment":"neutral","sentiment_score":-0.019955734877536695,"channel":1,"num_words":24,"start":21.904999,"end":31.48},{"sentences":[{"text":"Product support.","start":31.05,"end":32.03,"sentiment":"neutral","sentiment_score":-0.012557827401906252}],"sentiment":"neutral","sentiment_score":-0.012557827401906252,"channel":0,"num_words":2,"start":31.05,"end":32.03},{"sentences":[{"text":"Press 4","start":32.34,"end":32.98,"sentiment":"neutral","sentiment_score":-0.00983587745577097}],"sentiment":"neutral","sentiment_score":-0.00983587745577097,"channel":1,"num_words":2,"start":32.34,"end":32.98},{"sentences":[{"text":"Press","start":32.969997,"end":33.29,"sentiment":"neutral","sentiment_score":-0.021938808262348175}],"sentiment":"neutral","sentiment_score":-0.021938808262348175,"channel":0,"num_words":1,"start":32.969997,"end":33.29},{"sentences":[{"text":"for managed","start":32.98,"end":33.62,"sentiment":"neutral","sentiment_score":-0.012666005641222}],"sentiment":"neutral","sentiment_score":-0.012666005641222,"channel":1,"num_words":2,"start":32.98,"end":33.62},{"sentences":[{"text":"4 for","start":33.29,"end":33.77,"sentiment":"neutral","sentiment_score":-0.009781423956155777}],"sentiment":"neutral","sentiment_score":-0.009781423956155777,"channel":0,"num_words":2,"start":33.29,"end":33.77},{"sentences":[{"text":"accounts.","start":33.62,"end":34.12,"sentiment":"neutral","sentiment_score":-0.025572603568434715}],"sentiment":"neutral","sentiment_score":-0.025572603568434715,"channel":1,"num_words":1,"start":33.62,"end":34.12},{"sentences":[{"text":"manage accounts.","start":33.77,"end":34.67,"sentiment":"neutral","sentiment_score":-0.020134534686803818}],"sentiment":"neutral","sentiment_score":-0.020134534686803818,"channel":0,"num_words":2,"start":33.77,"end":34.67},{"sentences":[{"text":"Press 5","start":35.06,"end":35.78,"sentiment":"neutral","sentiment_score":-0.012871656566858292}],"sentiment":"neutral","sentiment_score":-0.012871656566858292,"channel":1,"num_words":2,"start":35.06,"end":35.78},{"sentences":[{"text":"Press","start":35.69,"end":36.09,"sentiment":"neutral","sentiment_score":-0.024209704250097275}],"sentiment":"neutral","sentiment_score":-0.024209704250097275,"channel":0,"num_words":1,"start":35.69,"end":36.09},{"sentences":[{"text":"for trading.","start":35.78,"end":36.52,"sentiment":"neutral","sentiment_score":-0.015319949947297573}],"sentiment":"neutral","sentiment_score":-0.015319949947297573,"channel":1,"num_words":2,"start":35.78,"end":36.52},{"sentences":[{"text":"5 for trading.","start":36.09,"end":37.149998,"sentiment":"neutral","sentiment_score":-0.014722425490617752}],"sentiment":"neutral","sentiment_score":-0.014722425490617752,"channel":0,"num_words":3,"start":36.09,"end":37.149998},{"sentences":[{"text":"Press 6 for stock borrow loans.","start":37.38,"end":39.32,"sentiment":"neutral","sentiment_score":-0.030213515895108383},{"text":"Press 7 for sales.","start":40.260002,"end":41.72,"sentiment":"neutral","sentiment_score":-0.04281449504196644},{"text":"Press 0 to repeat these options.","start":42.655003,"end":44.675003,"sentiment":"neutral","sentiment_score":-0.059948173041145005},{"text":"Welcome to Sinclair.","start":52.575,"end":53.635002,"sentiment":"neutral","sentiment_score":0.039565944423278175},{"text":"We operate as a wholesale service provider to your stockbroker.","start":54.04,"end":57.260002,"sentiment":"neutral","sentiment_score":-0.04062965959310531}],"sentiment":"neutral","sentiment_score":-0.03447678884298637,"channel":1,"num_words":29,"start":37.38,"end":57.260002},{"sentences":[{"text":"We cannot answer and invest the queries directly.","start":58.2,"end":60.86,"sentiment":"negative","sentiment_score":-0.38751642778515816},{"text":"Please contact your stockbroker for any further questions.","start":61.24,"end":64.3,"sentiment":"neutral","sentiment_score":-0.24203341081738472},{"text":"If you are a wholesale customer and would like to contact any specific team members or departments, please select from the following options.","start":65.24,"end":73.105,"sentiment":"neutral","sentiment_score":-0.07845218447239502},{"text":"Press 1 to speak to the office manager or to gain office access.","start":74.045006,"end":77.905,"sentiment":"neutral","sentiment_score":-0.049642728498348825},{"text":"Press 2 for Finclear operations.","start":78.925,"end":80.785,"sentiment":"neutral","sentiment_score":-0.02611629255115986}],"sentiment":"neutral","sentiment_score":-0.1336269453494695,"channel":1,"num_words":57,"start":58.2,"end":80.785},{"sentences":[{"text":"Press 3 for product support.","start":82.149994,"end":83.689995,"sentiment":"neutral","sentiment_score":-0.01322063822299242},{"text":"Press 4 for managed accounts.","start":84.46999,"end":86.329994,"sentiment":"neutral","sentiment_score":-0.01435706987977028},{"text":"Press 5 for trading.","start":87.27,"end":88.729996,"sentiment":"neutral","sentiment_score":-0.017181436996906996},{"text":"Press 6 for stock borrow loans.","start":89.59,"end":91.53,"sentiment":"neutral","sentiment_score":-0.03204663284122944},{"text":"Press 7 for sales.","start":92.46999,"end":93.92999,"sentiment":"neutral","sentiment_score":-0.03391499351710081}],"sentiment":"neutral","sentiment_score":-0.022273085817384224,"channel":1,"num_words":24,"start":82.149994,"end":93.92999},{"sentences":[{"text":"Press 0 to repeat these options.","start":94.825,"end":96.925,"sentiment":"neutral","sentiment_score":-0.043422977129618325},{"text":"Press 1 for account services.","start":104.825,"end":106.525,"sentiment":"neutral","sentiment_score":-0.028012043237686156},{"text":"Press 2 for settlements.","start":107.625,"end":108.925,"sentiment":"neutral","sentiment_score":-0.03420657152310014},{"text":"Press 3 for corporate actions.","start":110.02,"end":111.8,"sentiment":"neutral","sentiment_score":-0.043382368981838226},{"text":"Press 4 for bookings.","start":112.74,"end":114.12,"sentiment":"neutral","sentiment_score":-0.033853801898658276}],"sentiment":"neutral","sentiment_score":-0.03707297573176523,"channel":1,"num_words":24,"start":94.825,"end":114.12},{"sentences":[{"text":"Press 5 for cash.","start":115.06,"end":116.52,"sentiment":"neutral","sentiment_score":-0.03621384687721729},{"text":"Press 6 for transfers.","start":117.3,"end":118.68,"sentiment":"neutral","sentiment_score":-0.02794497925788164},{"text":"Press 7 for corporate placements.","start":119.87493,"end":121.65494,"sentiment":"neutral","sentiment_score":-0.021039618551731108},{"text":"Press star to return to the main menu or 0 to repeat these options.","start":122.674934,"end":126.93494,"sentiment":"neutral","sentiment_score":-0.0195823535323143}],"sentiment":"neutral","sentiment_score":-0.02355504987968339,"channel":1,"num_words":27,"start":115.06,"end":126.93494}]},"summary":{"result":"success","short":"The speaker is a representative from Sinclair stock brokerage service provider. They provide options for customers to reach specific departments or teams by pressing a number on their phone keypad. Customers can also choose from different options, such as office manager, product support, managed accounts, trading, stock borrow loans, sales, accounts, transfers, and corporate actions."},"intents":{"segments":[{"text":"Welcome to Sinclair. We operate as a wholesale service provider to your stockbroker. We cannot answer and invest the queries directly. Please contact your stockbroker for any further questions. If you are a wholesale customer and would like to contact any specific team members or departments, please select from the following options.","start_word":1,"end_word":52,"intents":[{"intent":"Guide callers","confidence_score":0.07888288}]}]},"sentiments":{"segments":[{"text":"Welcome to Sinclair. We operate as a wholesale service provider to your stockbroker.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":0.007140886038541794},{"text":"We cannot answer and invest the queries directly. Please contact your stockbroker for any further questions.","start_word":13,"end_word":28,"sentiment":"negative","sentiment_score":-0.4658996760845184},{"text":"If you are a wholesale customer and would like to contact any specific team members or departments, please select from the following options. Press 1 to speak to the office manager or to gain office access. Press 2 for Thin Clear operations. Press 3 for product support. Product support. Press 4 Press for managed 4 for accounts. manage accounts. Press 5 Press for trading. 5 for trading. Press 6 for stock borrow loans. Press 7 for sales. Press 0 to repeat these options. Welcome to Sinclair. We operate as a wholesale service provider to your stockbroker.","start_word":29,"end_word":124,"sentiment":"neutral","sentiment_score":-0.04148651286959648},{"text":"We cannot answer and invest the queries directly.","start_word":125,"end_word":132,"sentiment":"negative","sentiment_score":-0.39538493752479553},{"text":"Please contact your stockbroker for any further questions. If you are a wholesale customer and would like to contact any specific team members or departments, please select from the following options. Press 1 to speak to the office manager or to gain office access. Press 2 for Finclear operations. Press 3 for product support. Press 4 for managed accounts. Press 5 for trading. Press 6 for stock borrow loans. Press 7 for sales. Press 0 to repeat these options. Press 1 for account services. Press 2 for settlements. Press 3 for corporate actions. Press 4 for bookings. Press 5 for cash. Press 6 for transfers. Press 7 for corporate placements. Press star to return to the main menu or 0 to repeat these options.","start_word":133,"end_word":256,"sentiment":"neutral","sentiment_score":-0.05316423252224922}],"average":{"sentiment":"neutral","sentiment_score":-0.08078468705419463}}}}