{"metadata":{"transaction_key":"deprecated","request_id":"019fb69b-dd64-7d03-88db-11221d0a4a23","sha256":"d40c636a18eaf9bf06e149d7dc98a0cadfbcdd73194077d6f46ab6b778290014","created":"2026-07-31T05:18:16.851Z","duration":8.063937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Good day. You've reached the voice mail of John Danson. Please leave a message, and I'll get back to you.","confidence":0.99902344,"words":[{"word":"good","start":1.68,"end":1.8399999,"confidence":0.9760742,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.6517147421836853},{"word":"day","start":1.8399999,"end":2.1599998,"confidence":1.0,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.6082520484924316},{"word":"you've","start":2.1599998,"end":2.48,"confidence":0.99902344,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.1887550801038742},{"word":"reached","start":2.48,"end":2.72,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.14386121928691864},{"word":"the","start":2.72,"end":2.8,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.186709389090538},{"word":"voice","start":2.8,"end":3.04,"confidence":0.9790039,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":0.05708842724561691},{"word":"mail","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"mail","sentiment":"neutral","sentiment_score":0.003853797912597656},{"word":"of","start":3.1999998,"end":3.28,"confidence":0.9375,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.0844530388712883},{"word":"john","start":3.28,"end":3.52,"confidence":0.8881836,"punctuated_word":"John","sentiment":"neutral","sentiment_score":0.03763563930988312},{"word":"danson","start":3.52,"end":4.0,"confidence":0.8836263,"punctuated_word":"Danson.","sentiment":"neutral","sentiment_score":0.08321522921323776},{"word":"please","start":4.0,"end":4.24,"confidence":0.9873047,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.03732213377952576},{"word":"leave","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.0918375998735428},{"word":"a","start":4.4,"end":4.48,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0910971388220787},{"word":"message","start":4.48,"end":4.72,"confidence":0.9313965,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.02188340574502945},{"word":"and","start":4.72,"end":4.88,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0600394606590271},{"word":"i'll","start":4.88,"end":5.04,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.06677871942520142},{"word":"get","start":5.04,"end":5.2,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.03370721638202667},{"word":"back","start":5.2,"end":5.2799997,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.022051304578781128},{"word":"to","start":5.2799997,"end":5.3599997,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05830761790275574},{"word":"you","start":5.3599997,"end":5.8599997,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.07229598611593246}],"paragraphs":{"transcript":"\nGood day. You've reached the voice mail of John Danson. Please leave a message, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"Good day.","start":1.68,"end":2.1599998,"sentiment":"positive","sentiment_score":0.6299833953380585},{"text":"You've reached the voice mail of John Danson.","start":2.1599998,"end":4.0,"sentiment":"neutral","sentiment_score":0.09819647762924433},{"text":"Please leave a message, and I'll get back to you.","start":4.0,"end":5.8599997,"sentiment":"neutral","sentiment_score":-0.004047701507806778}],"sentiment":"neutral","sentiment_score":0.10025307983160019,"num_words":20,"start":1.68,"end":5.8599997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good day. You've reached the voice mail of John Danson. Please leave a message, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"Good day.","start":1.68,"end":2.1599998,"sentiment":"positive","sentiment_score":0.6299833953380585},{"text":"You've reached the voice mail of John Danson.","start":2.1599998,"end":4.0,"sentiment":"neutral","sentiment_score":0.09819647762924433},{"text":"Please leave a message, and I'll get back to you.","start":4.0,"end":5.8599997,"sentiment":"neutral","sentiment_score":-0.004047701507806778}],"sentiment":"neutral","sentiment_score":0.10025307983160019,"channel":1,"num_words":20,"start":1.68,"end":5.8599997}]},"summary":{"result":"success","short":"Good day. You've reached the voice mail of John Danson. Please leave a message, and I'll get back to you."},"intents":{"segments":[{"text":"Please leave a message, and I'll get back to you.","start_word":10,"end_word":19,"intents":[{"intent":"Leave message","confidence_score":0.6966431}]}]},"sentiments":{"segments":[{"text":"Good day.","start_word":0,"end_word":1,"sentiment":"positive","sentiment_score":0.6227396130561829},{"text":"You've reached the voice mail of John Danson. Please leave a message, and I'll get back to you.","start_word":2,"end_word":19,"sentiment":"neutral","sentiment_score":0.05408356338739395}],"average":{"sentiment":"neutral","sentiment_score":0.11094916661580403}}}}