{"metadata":{"transaction_key":"deprecated","request_id":"019fdab7-0696-7bd0-b4e4-0745eb9c84f7","sha256":"fe9e3227959c0671b3daf46e0d5505f2ca92a075ec391b58956ef6b1560af1f1","created":"2026-08-07T05:34:16.712Z","duration":4.1759377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"For your name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"for","start":0.08,"end":0.24,"confidence":0.6152344,"punctuated_word":"For","sentiment":"neutral","sentiment_score":-0.06810623407363892},{"word":"your","start":0.24,"end":0.48,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.000884518027305603},{"word":"name","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.07432420551776886},{"word":"and","start":0.79999995,"end":1.04,"confidence":0.9941406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.08617532253265381},{"word":"reason","start":1.04,"end":1.4399999,"confidence":0.98535156,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.08790771663188934},{"word":"for","start":1.4399999,"end":1.5999999,"confidence":0.9951172,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.058316588401794434},{"word":"calling","start":1.5999999,"end":2.0,"confidence":0.9995117,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.12667468190193176},{"word":"i'll","start":2.0,"end":2.24,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.06456957757472992},{"word":"see","start":2.24,"end":2.48,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.08771966397762299},{"word":"if","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.05081939697265625},{"word":"this","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.090752512216568},{"word":"person","start":2.8799999,"end":3.1999998,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.0585719496011734},{"word":"is","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.04267160594463349},{"word":"available","start":3.36,"end":3.86,"confidence":0.99902344,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.06868918985128403}],"paragraphs":{"transcript":"\nFor your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"For your name and reason for calling, I'll see if this person is available.","start":0.08,"end":3.86,"sentiment":"neutral","sentiment_score":-0.06068214188729014}],"sentiment":"neutral","sentiment_score":-0.06068214188729014,"num_words":14,"start":0.08,"end":3.86}]}}]}],"paragraphs":{"transcript":"\nChannel 1: For your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"For your name and reason for calling, I'll see if this person is available.","start":0.08,"end":3.86,"sentiment":"neutral","sentiment_score":-0.06068214188729014}],"sentiment":"neutral","sentiment_score":-0.06068214188729014,"channel":1,"num_words":14,"start":0.08,"end":3.86}]},"summary":{"result":"success","short":"For your name and reason for calling, I'll see if this person is available."},"intents":{"segments":[{"text":"For your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":14,"intents":[{"intent":"Confirm availability","confidence_score":0.089749955}]}]},"sentiments":{"segments":[{"text":"For your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":-0.06757094711065292}],"average":{"sentiment":"neutral","sentiment_score":-0.06757094985560368}}}}