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Thank you, Ronald. Okay. So sorry, mate. I'll just I'll just let you know.\n\nI've moved on and at the moment in between jobs. So I'm yeah. I'm no longer the right person to speak to. I'm not sure who the right person would be at GrowthPoint anymore. So, yeah, I'm I'm sorry.\n\nI can't help you. K. Bye.","paragraphs":[{"sentences":[{"text":"Good.","start":9.84,"end":10.16,"sentiment":"positive","sentiment_score":0.5318078994750977},{"text":"Thank you, Ronald.","start":10.16,"end":10.98,"sentiment":"positive","sentiment_score":0.6011896729469299},{"text":"Okay.","start":33.78,"end":34.26,"sentiment":"neutral","sentiment_score":-0.02288759872317314},{"text":"So sorry, mate.","start":34.26,"end":35.059998,"sentiment":"neutral","sentiment_score":-0.1937768409649531},{"text":"I'll just I'll just let you know.","start":35.059998,"end":36.42,"sentiment":"neutral","sentiment_score":-0.1310829296708107}],"sentiment":"neutral","sentiment_score":0.05423855260014534,"num_words":15,"start":9.84,"end":36.42},{"sentences":[{"text":"I've moved on and at the moment in between jobs.","start":36.42,"end":39.399998,"sentiment":"neutral","sentiment_score":-0.174506513774395},{"text":"So I'm yeah.","start":39.46,"end":41.46,"sentiment":"neutral","sentiment_score":-0.15756677091121674},{"text":"I'm no longer the right person to speak to.","start":41.46,"end":43.22,"sentiment":"negative","sentiment_score":-0.3868078092734019},{"text":"I'm not sure who the right person would be at GrowthPoint anymore.","start":43.22,"end":46.766872,"sentiment":"neutral","sentiment_score":-0.30958427488803864},{"text":"So, yeah, I'm I'm sorry.","start":46.766872,"end":48.046875,"sentiment":"neutral","sentiment_score":-0.2582555145025253}],"sentiment":"neutral","sentiment_score":-0.2744955026950592,"num_words":39,"start":36.42,"end":48.046875},{"sentences":[{"text":"I can't help you.","start":48.046875,"end":49.106873,"sentiment":"negative","sentiment_score":-0.36935698986053467},{"text":"K.","start":51.806873,"end":52.206875,"sentiment":"neutral","sentiment_score":0.04470029100775719},{"text":"Bye.","start":52.206875,"end":52.706875,"sentiment":"neutral","sentiment_score":0.04849746823310852}],"sentiment":"neutral","sentiment_score":-0.23070503336687884,"num_words":6,"start":48.046875,"end":52.706875}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Yeah. Good morning. Hayden, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Thank you, Ronald.\n\nChannel 0: Okay. That's wonderful. Hayden, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the\n\nChannel 1: Okay. So sorry, mate. I'll just I'll just let you know. I've moved on and at the moment in between jobs. So\n\nChannel 0: alright.\n\nChannel 1: I'm yeah. I'm no longer the right person to speak to. I'm not sure who the right person would be at GrowthPoint anymore. So, yeah, I'm I'm sorry. I can't help you.\n\nChannel 0: Mhmm. No worries, sir. Thank you so much.\n\nChannel 1: K. Bye.\n\nChannel 0: Alright.","paragraphs":[{"sentences":[{"text":"Yeah.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.11348602175712584},{"text":"Good morning.","start":2.6399999,"end":3.3,"sentiment":"positive","sentiment_score":0.36901845037937164},{"text":"Hayden, it's Ronald from Cloud Solution IT.","start":4.0,"end":7.94,"sentiment":"neutral","sentiment_score":0.3057120740413666},{"text":"How are you doing today?","start":8.639999,"end":9.78,"sentiment":"neutral","sentiment_score":0.2822714030742645}],"sentiment":"neutral","sentiment_score":0.2935242970784505,"channel":0,"num_words":15,"start":2.3999999,"end":9.78},{"sentences":[{"text":"Good.","start":9.84,"end":10.16,"sentiment":"positive","sentiment_score":0.5318078994750977},{"text":"Thank you, Ronald.","start":10.16,"end":10.98,"sentiment":"positive","sentiment_score":0.6011896729469299}],"sentiment":"positive","sentiment_score":0.5838442295789719,"channel":1,"num_words":4,"start":9.84,"end":10.98},{"sentences":[{"text":"Okay.","start":11.679999,"end":12.0,"sentiment":"positive","sentiment_score":0.5820467472076416},{"text":"That's wonderful.","start":12.0,"end":12.74,"sentiment":"positive","sentiment_score":0.748478889465332},{"text":"Hayden, I hope you still remember the company because the last time that we touched base with you, it was October of last year.","start":13.815001,"end":20.875,"sentiment":"neutral","sentiment_score":0.11673232074826956},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":21.415,"end":31.89,"sentiment":"neutral","sentiment_score":0.10770620681621411},{"text":"Name of the","start":32.91,"end":33.97,"sentiment":"neutral","sentiment_score":0.005836894425253074}],"sentiment":"neutral","sentiment_score":0.1369501489721108,"channel":0,"num_words":57,"start":11.679999,"end":33.97},{"sentences":[{"text":"Okay.","start":33.78,"end":34.26,"sentiment":"neutral","sentiment_score":-0.02288759872317314},{"text":"So sorry, mate.","start":34.26,"end":35.059998,"sentiment":"neutral","sentiment_score":-0.1937768409649531},{"text":"I'll just I'll just let you know.","start":35.059998,"end":36.42,"sentiment":"neutral","sentiment_score":-0.1310829296708107},{"text":"I've moved on and at the moment in between jobs.","start":36.42,"end":39.399998,"sentiment":"neutral","sentiment_score":-0.174506513774395},{"text":"So","start":39.46,"end":39.96,"sentiment":"neutral","sentiment_score":-0.12828250229358673}],"sentiment":"neutral","sentiment_score":-0.15432483042505654,"channel":1,"num_words":22,"start":33.78,"end":39.96},{"sentences":[{"text":"alright.","start":40.51,"end":41.01,"sentiment":"neutral","sentiment_score":-0.11015060544013976}],"sentiment":"neutral","sentiment_score":-0.11015060544013976,"channel":0,"num_words":1,"start":40.51,"end":41.01},{"sentences":[{"text":"I'm yeah.","start":40.739998,"end":41.46,"sentiment":"neutral","sentiment_score":-0.17220890522003174},{"text":"I'm no longer the right person to speak to.","start":41.46,"end":43.22,"sentiment":"negative","sentiment_score":-0.3868078092734019},{"text":"I'm not sure who the right person would be at GrowthPoint anymore.","start":43.22,"end":46.766872,"sentiment":"neutral","sentiment_score":-0.30958427488803864},{"text":"So, yeah, I'm I'm sorry.","start":46.766872,"end":48.046875,"sentiment":"neutral","sentiment_score":-0.2582555145025253},{"text":"I can't help you.","start":48.046875,"end":49.106873,"sentiment":"negative","sentiment_score":-0.36935698986053467}],"sentiment":"neutral","sentiment_score":-0.32216890389099717,"channel":1,"num_words":32,"start":40.739998,"end":49.106873},{"sentences":[{"text":"Mhmm.","start":49.035,"end":49.515,"sentiment":"neutral","sentiment_score":-0.04658285528421402},{"text":"No worries, sir.","start":49.515,"end":50.555,"sentiment":"neutral","sentiment_score":0.009249522040287653},{"text":"Thank you so much.","start":50.555,"end":51.535004,"sentiment":"positive","sentiment_score":0.3545338362455368}],"sentiment":"neutral","sentiment_score":0.17491263197734952,"channel":0,"num_words":8,"start":49.035,"end":51.535004},{"sentences":[{"text":"K.","start":51.806873,"end":52.206875,"sentiment":"neutral","sentiment_score":0.04470029100775719},{"text":"Bye.","start":52.206875,"end":52.706875,"sentiment":"neutral","sentiment_score":0.04849746823310852}],"sentiment":"neutral","sentiment_score":0.046598879620432854,"channel":1,"num_words":2,"start":51.806873,"end":52.706875},{"sentences":[{"text":"Alright.","start":52.875,"end":53.351936,"sentiment":"neutral","sentiment_score":0.01897591352462769}],"sentiment":"neutral","sentiment_score":0.01897591352462769,"channel":0,"num_words":1,"start":52.875,"end":53.351936}]},"summary":{"result":"success","short":"The customer, Ronald, calls the agent, Hayden, to introduce his company and offer their services. 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