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Sir, do you mind me asking, are you the present IT manager? Alright. Yes, sir. Sir, again, my name is Ronald from Cloud Solution IT. Actually, what happened was we used to touch base with mister Mark Potter. But since you mentioned that he's no longer connected with the company, I would like to introduce our company and our services. There there there's none, sir. Actually, sir, the reason why I'm calling today, we would like to have an introductory meeting with you regarding our services just to give you an idea regarding our services. And we're hoping, sir, that you maybe have an available time this last week of September for manage services, sir. That that that would be the services that we're offering. Yes, sir. Yeah. Sorry. Mhmm. Actually, sir, that mhmm. Mhmm. Yep. Actually, sir, right now, really, the main goal of the introductory meeting, just to give you an idea regarding our services, just in case you have any future requirements down the line, we only want to make sure the name of our company would be on your list. Yes, sir. Mhmm. Mhmm. Yeah. That that that will be okay, sir. Just like what I mentioned, it's just a pure introductory meeting. Yes, sir. When would be your sorry. I forgot to ask for your name, sir. So Simon. And the last name is? Sorry? DACA. Mhmm. Mhmm. Mhmm. Yep. But I have a for introduction. Mhmm. Mhmm. Mhmm. Mhmm. I have a for manage three six five cybersecurity the the the those services, sir. Yep. Got it, sir. Yeah. Alright. Actually, just like what I mentioned right now, really, the main goal is just for introductory meeting. But you you mentioned that that that you you think that there's no value having a meeting with you right now. Can I can I at least give you a call after after three months? Three months or four months, sir. Alright. Okay. I'll be happy to call you back again, Simon. Sir, again, Ronald from Cloud Solution. I'll call you back maybe on Jan January or February, sir. Alright. Oh, yeah. Okay. You're you're looking at it right now. Yep. Maybe there's something that that that we can help you with on your accounting projects. Alright. Alright. Okay. Got it. Thank you, Simon. 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Good afternoon. Matt, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nA good day. I I am doing good, sir. Thank you for asking. Sorry. Mark?\n\nMark Potter? Alright. Sir, do you mind me asking, are you the present IT manager? Alright. Yes, sir.\n\nSir, again, my name is Ronald from Cloud Solution IT. Actually, what happened was we used to touch base with mister Mark Potter. But since you mentioned that he's no longer connected with the company, I would like to introduce our company and our services. There there there's none, sir. Actually, sir, the reason why I'm calling today, we would like to have an introductory meeting with you regarding our services just to give you an idea regarding our services.\n\nAnd we're hoping, sir, that you maybe have an available time this last week of September for manage services, sir. That that that would be the services that we're offering. Yes, sir. Yeah. Sorry.\n\nMhmm. Actually, sir, that mhmm. Mhmm. Yep. 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Can I can I at least give you a call after after three months?\n\nThree months or four months, sir. Alright. Okay. I'll be happy to call you back again, Simon. Sir, again, Ronald from Cloud Solution.\n\nI'll call you back maybe on Jan January or February, sir. Alright. Oh, yeah. Okay. You're you're looking at it right now.\n\nYep. Maybe there's something that that that we can help you with on your accounting projects. Alright. Alright. Okay.\n\nGot it. Thank you, Simon. 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you back maybe on Jan January or February, sir.","start":295.17,"end":300.285,"sentiment":"neutral","sentiment_score":0.05285724167796699},{"text":"Alright.","start":301.945,"end":302.445,"sentiment":"neutral","sentiment_score":0.07376541942358017},{"text":"Oh, yeah.","start":304.025,"end":304.425,"sentiment":"neutral","sentiment_score":0.057140929624438286},{"text":"Okay.","start":304.425,"end":304.925,"sentiment":"neutral","sentiment_score":0.06096497178077698},{"text":"You're you're looking at it right now.","start":305.54498,"end":307.405,"sentiment":"neutral","sentiment_score":0.05283411006842341}],"sentiment":"neutral","sentiment_score":0.05455821269953793,"num_words":22,"start":295.17,"end":307.405},{"sentences":[{"text":"Yep.","start":311.64,"end":312.14,"sentiment":"neutral","sentiment_score":0.0593828521668911},{"text":"Maybe there's something that that that we can help you with on your accounting 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Good. What about you? Who's who's you been who's you been looking at for? Yeah. He's no longer with the company, but I got his number. But he left Hutchinson for one and a half year ago. Yes. At the moment. And did you get something from you or there was some proposal? Once, but I'm thinking that we got already one company for managed services at the moment. I don't know what was Mark's idea and why he proposed to to get in touch, like, further down the road. Mhmm. You can have a look into it, but I am not sure if I'm gonna have time. I'm quite swamped with many tasks at the moment. And yeah. Yep. You have a name, Simon? Simon Simon back up. B a c k a. B a c k a. Becca. Yeah. But, yeah, as I mentioned, I don't know if you have been looking at the moment into any managed services. Yeah. I don't know if you got I don't know if you did a meeting. I don't know if you did a meeting. You said it's even irrelevant at the moment, I guess. Because yeah. That's that's we already got a provider for, like, many services solutions. So yeah. At the moment, we are managing these telephones from our end. Because we've not put any I haven't thought about outsourcing it to anybody yet. Yeah. I guess not. You can look look into something like that. Let's see. Yeah. I'm gonna look yep. Yep. I'm gonna have a look at your website. Yeah. Yeah. Yeah. I just wanted to have a look about the color color you said. Anyway Yep. Yep. You're good. Oh, yeah. Let's see. Yeah. For time being, thank you very much. Yeah. 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Good. What about you? Who's who's you been who's you been looking at for? Yeah.\n\nHe's no longer with the company, but I got his number. But he left Hutchinson for one and a half year ago. Yes. At the moment. And did you get something from you or there was some proposal?\n\nOnce, but I'm thinking that we got already one company for managed services at the moment. I don't know what was Mark's idea and why he proposed to to get in touch, like, further down the road. Mhmm. You can have a look into it, but I am not sure if I'm gonna have time. I'm quite swamped with many tasks at the moment.\n\nAnd yeah. Yep. You have a name, Simon? Simon Simon back up. B a c k a.\n\nB a c k a. Becca. Yeah. But, yeah, as I mentioned, I don't know if you have been looking at the moment into any managed services. Yeah.\n\nI don't know if you got I don't know if you did a meeting. I don't know if you did a meeting. You said it's even irrelevant at the moment, I guess. Because yeah. That's that's we already got a provider for, like, many services solutions.\n\nSo yeah. At the moment, we are managing these telephones from our end. Because we've not put any I haven't thought about outsourcing it to anybody yet. Yeah. I guess not.\n\nYou can look look into something like that. Let's see. Yeah. I'm gonna look yep. Yep.\n\nI'm gonna have a look at your website. Yeah. Yeah. Yeah. I just wanted to have a look about the color color you said.\n\nAnyway Yep. Yep. You're good. Oh, yeah. Let's see.\n\nYeah. For time being, thank you very much. Yeah. Have a nice day.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.025636956095695496},{"text":"Good.","start":13.44,"end":13.94,"sentiment":"neutral","sentiment_score":0.321308970451355},{"text":"What about you?","start":14.4,"end":15.315,"sentiment":"neutral","sentiment_score":0.18220766385396323},{"text":"Who's who's you been who's you been looking at for?","start":17.795,"end":21.414999,"sentiment":"neutral","sentiment_score":0.02522112913429737},{"text":"Yeah.","start":24.195,"end":24.435,"sentiment":"neutral","sentiment_score":-0.02987828105688095}],"sentiment":"neutral","sentiment_score":0.06974387052468956,"num_words":16,"start":0.16,"end":24.435},{"sentences":[{"text":"He's no longer with the company, but I got his number.","start":24.435,"end":27.175,"sentiment":"neutral","sentiment_score":-0.08045793866569345},{"text":"But he left Hutchinson for one and a half year ago.","start":28.275,"end":32.33,"sentiment":"neutral","sentiment_score":-0.05126460099762136},{"text":"Yes.","start":37.19,"end":37.67,"sentiment":"neutral","sentiment_score":-0.00632992759346962},{"text":"At the moment.","start":37.67,"end":38.489998,"sentiment":"neutral","sentiment_score":-0.0181103798871239},{"text":"And did you get something from you or there was some proposal?","start":61.25,"end":65.51,"sentiment":"neutral","sentiment_score":-0.00349366075048844}],"sentiment":"neutral","sentiment_score":-0.040829814014662257,"num_words":38,"start":24.435,"end":65.51},{"sentences":[{"text":"Once, but I'm thinking that we got already one company for managed services at the moment.","start":101.725,"end":109.424995,"sentiment":"neutral","sentiment_score":-0.06500985217280686},{"text":"I don't know what was Mark's idea and why he proposed to to get in touch, like, further down the 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Simon?","start":175.97,"end":177.11,"sentiment":"neutral","sentiment_score":0.009742176160216331},{"text":"Simon Simon back up.","start":179.56999,"end":181.51,"sentiment":"neutral","sentiment_score":0.0023063034750521183},{"text":"B a c k a.","start":183.695,"end":185.235,"sentiment":"neutral","sentiment_score":-0.017553810402750968}],"sentiment":"neutral","sentiment_score":-0.0016215330756762449,"num_words":17,"start":156.235,"end":185.235},{"sentences":[{"text":"B a c k a.","start":186.895,"end":188.675,"sentiment":"neutral","sentiment_score":-0.013827657699584961},{"text":"Becca.","start":189.13501,"end":189.63501,"sentiment":"neutral","sentiment_score":-0.005069021135568619},{"text":"Yeah.","start":193.375,"end":193.875,"sentiment":"neutral","sentiment_score":-0.01097382977604866},{"text":"But, yeah, as I mentioned, I don't know if you have been looking at the moment into any managed 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not.","start":276.43002,"end":280.45,"sentiment":"neutral","sentiment_score":-0.17629418273766836}],"sentiment":"neutral","sentiment_score":-0.12092135513141271,"num_words":31,"start":229.97,"end":280.45},{"sentences":[{"text":"You can look look into something like that.","start":286.11002,"end":288.19,"sentiment":"neutral","sentiment_score":-0.14563883934170008},{"text":"Let's see.","start":288.19,"end":289.005,"sentiment":"neutral","sentiment_score":-0.016710994765162468},{"text":"Yeah.","start":297.48502,"end":297.64502,"sentiment":"neutral","sentiment_score":0.03478812426328659},{"text":"I'm gonna look yep.","start":297.64502,"end":299.105,"sentiment":"neutral","sentiment_score":0.02496281499043107},{"text":"Yep.","start":300.685,"end":301.185,"sentiment":"neutral","sentiment_score":0.09122169017791748}],"sentiment":"neutral","sentiment_score":-0.060791976866312325,"num_words":16,"start":286.11002,"end":301.185},{"sentences":[{"text":"I'm gonna have a look at your website.","start":301.52,"end":303.3,"sentiment":"neutral","sentiment_score":0.06546277506276965},{"text":"Yeah.","start":308.48,"end":308.72,"sentiment":"neutral","sentiment_score":0.06374803185462952},{"text":"Yeah.","start":308.72,"end":308.88,"sentiment":"neutral","sentiment_score":0.06472710520029068},{"text":"Yeah.","start":308.88,"end":309.28,"sentiment":"neutral","sentiment_score":0.06931619346141815},{"text":"I just wanted to have a look about the color color you said.","start":309.28,"end":313.845,"sentiment":"neutral","sentiment_score":0.05767198222187849}],"sentiment":"neutral","sentiment_score":0.06130122082928816,"num_words":24,"start":301.52,"end":313.845},{"sentences":[{"text":"Anyway Yep.","start":314.805,"end":319.465,"sentiment":"neutral","sentiment_score":0.07295538485050201},{"text":"Yep.","start":321.285,"end":321.785,"sentiment":"neutral","sentiment_score":0.23224303126335144},{"text":"You're 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day.","start":331.4629,"end":332.5229,"sentiment":"positive","sentiment_score":0.7527432590723038}],"sentiment":"positive","sentiment_score":0.5805624769284174,"num_words":13,"start":326.245,"end":332.5229}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yeah. Good afternoon. Matt, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. What about\n\nChannel 0: Alright.\n\nChannel 1: you?\n\nChannel 0: A good day. I I am doing good, sir. Thank you for\n\nChannel 1: Who's\n\nChannel 0: asking.\n\nChannel 1: who's you been who's you been looking at\n\nChannel 0: Sorry.\n\nChannel 1: for?\n\nChannel 0: Mark? Mark Potter?\n\nChannel 1: Yeah. He's no longer with the company, but I got his number. But\n\nChannel 0: Alright.\n\nChannel 1: he left Hutchinson for one\n\nChannel 0: Sir,\n\nChannel 1: and a\n\nChannel 0: do you\n\nChannel 1: half\n\nChannel 0: mind\n\nChannel 1: year\n\nChannel 0: me asking,\n\nChannel 1: ago.\n\nChannel 0: are you the present IT manager?\n\nChannel 1: Yes. At the moment.\n\nChannel 0: Alright. Yes, sir. Sir, again, my name is Ronald from Cloud Solution IT. Actually, what happened was we used to touch base with mister Mark Potter. But since you mentioned that he's no longer connected with the company, I would like to introduce our company and our services.\n\nChannel 1: And did you get something from you or there was some proposal?\n\nChannel 0: There there there's none, sir. Actually, sir, the reason why I'm calling today, we would like to have an introductory meeting with you regarding our services just to give you an idea regarding our services. And we're hoping, sir, that you maybe have an available time this last week of September for manage services, sir. That that that would be the services that we're offering. Yes, sir.\n\nChannel 1: Once, but I'm thinking that we got already one company for managed services\n\nChannel 0: Yeah. Sorry.\n\nChannel 1: at the moment.\n\nChannel 0: Mhmm.\n\nChannel 1: I don't know what was Mark's idea and why he\n\nChannel 0: Actually, sir,\n\nChannel 1: proposed\n\nChannel 0: that\n\nChannel 1: to to get in\n\nChannel 0: mhmm.\n\nChannel 1: touch, like, further down the road.\n\nChannel 0: Mhmm. Yep. Actually, sir, right now, really, the main goal of the introductory meeting, just to give you an idea regarding our services, just in case you have any future requirements down the line, we only want to make sure the name of our company would be on your list.\n\nChannel 1: Mhmm.\n\nChannel 0: Yes, sir.\n\nChannel 1: You can have a look into it, but I am not sure if I'm gonna have time. I'm quite swamped with\n\nChannel 0: Mhmm.\n\nChannel 1: many tasks at the moment. And\n\nChannel 0: Mhmm.\n\nChannel 1: yeah.\n\nChannel 0: Yeah. That that that will be okay, sir. Just like what I mentioned, it's just a pure introductory meeting.\n\nChannel 1: Yep.\n\nChannel 0: Yes, sir. When would be your sorry. I forgot to ask for your name, sir.\n\nChannel 1: You have a name, Simon?\n\nChannel 0: So Simon.\n\nChannel 1: Simon Simon back up.\n\nChannel 0: And the last name is?\n\nChannel 1: B a c k a.\n\nChannel 0: Sorry?\n\nChannel 1: B a c k a. Becca.\n\nChannel 0: DACA.\n\nChannel 1: Yeah. But,\n\nChannel 0: Mhmm.\n\nChannel 1: yeah, as I mentioned, I don't know if you have been looking at the moment into any managed services.\n\nChannel 0: Mhmm.\n\nChannel 1: Yeah.\n\nChannel 0: Mhmm. Yep. But I\n\nChannel 1: I don't know\n\nChannel 0: have\n\nChannel 1: if you got\n\nChannel 0: a\n\nChannel 1: I\n\nChannel 0: for\n\nChannel 1: don't know if you\n\nChannel 0: introduction.\n\nChannel 1: did a meeting. I don't know if you did a meeting. You said\n\nChannel 0: Mhmm.\n\nChannel 1: it's even irrelevant at the moment, I guess.\n\nChannel 0: Mhmm.\n\nChannel 1: Because yeah. That's that's we already got a provider for, like, many services\n\nChannel 0: Mhmm.\n\nChannel 1: solutions.\n\nChannel 0: Mhmm.\n\nChannel 1: So\n\nChannel 0: I have a\n\nChannel 1: yeah.\n\nChannel 0: for manage three six five cybersecurity the the the those services, sir.\n\nChannel 1: At the moment, we are managing these telephones from our end. Because\n\nChannel 0: Yep.\n\nChannel 1: we've not\n\nChannel 0: Got\n\nChannel 1: put\n\nChannel 0: it,\n\nChannel 1: any\n\nChannel 0: sir.\n\nChannel 1: I haven't thought about outsourcing it to anybody yet.\n\nChannel 0: Yeah. Alright. Actually, just like what I mentioned right now, really, the main goal is just for introductory meeting. But you you mentioned that that that you you think that there's no value having a meeting with you right now.\n\nChannel 1: Yeah.\n\nChannel 0: Can I\n\nChannel 1: I guess\n\nChannel 0: can I at least give you a call\n\nChannel 1: not.\n\nChannel 0: after after three months? Three months or four months, sir.\n\nChannel 1: You can look look into something like that. Let's see.\n\nChannel 0: Alright. Okay. I'll be happy to call you back again, Simon. Sir, again, Ronald from Cloud Solution. I'll call you back maybe\n\nChannel 1: Yeah.\n\nChannel 0: on\n\nChannel 1: I'm gonna\n\nChannel 0: Jan\n\nChannel 1: look yep.\n\nChannel 0: January or February, sir.\n\nChannel 1: Yep. I'm gonna have\n\nChannel 0: Alright.\n\nChannel 1: a look at your website.\n\nChannel 0: Oh, yeah. Okay. You're you're looking at it right now.\n\nChannel 1: Yeah. Yeah. Yeah. I just wanted to have a look\n\nChannel 0: Yep.\n\nChannel 1: about the color color you said.\n\nChannel 0: Maybe\n\nChannel 1: Anyway\n\nChannel 0: there's something that that that we can help you with on\n\nChannel 1: Yep.\n\nChannel 0: your accounting projects.\n\nChannel 1: Yep. You're good.\n\nChannel 0: Alright.\n\nChannel 1: Oh, yeah.\n\nChannel 0: Alright.\n\nChannel 1: Let's see. Yeah. For time being, thank you very much.\n\nChannel 0: Okay. Got it. Thank you,\n\nChannel 1: Yeah.\n\nChannel 0: Simon.\n\nChannel 1: Have a nice day.\n\nChannel 0: Alright.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.025636956095695496}],"sentiment":"neutral","sentiment_score":0.025636956095695496,"channel":1,"num_words":1,"start":0.16,"end":0.65999997},{"sentences":[{"text":"Yeah.","start":3.36,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.11122065782546996},{"text":"Good afternoon.","start":3.6799998,"end":4.34,"sentiment":"positive","sentiment_score":0.3613893389701843},{"text":"Matt, it's Ronald from Cloud Solution IT.","start":4.96,"end":8.82,"sentiment":"positive","sentiment_score":0.3799887554986136},{"text":"How are you doing 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for","start":17.415,"end":17.895,"sentiment":"positive","sentiment_score":0.40564796328544617}],"sentiment":"positive","sentiment_score":0.5306847418347994,"channel":0,"num_words":12,"start":15.04,"end":17.895},{"sentences":[{"text":"Who's","start":17.795,"end":18.195,"sentiment":"neutral","sentiment_score":0.237504243850708}],"sentiment":"neutral","sentiment_score":0.237504243850708,"channel":1,"num_words":1,"start":17.795,"end":18.195},{"sentences":[{"text":"asking.","start":17.895,"end":18.395,"sentiment":"positive","sentiment_score":0.33624643087387085}],"sentiment":"positive","sentiment_score":0.33624643087387085,"channel":0,"num_words":1,"start":17.895,"end":18.395},{"sentences":[{"text":"who's you been who's you been looking at","start":18.275,"end":20.295,"sentiment":"neutral","sentiment_score":0.004843949573114514}],"sentiment":"neutral","sentiment_score":0.004843949573114514,"channel":1,"num_words":8,"start":18.275,"end":20.295},{"sentences":[{"text":"Sorry.","start":20.855,"end":21.355,"sentiment":"neutral","sentiment_score":-0.032080892473459244}],"sentiment":"neutral","sentiment_score":-0.032080892473459244,"channel":0,"num_words":1,"start":20.855,"end":21.355},{"sentences":[{"text":"for?","start":20.914999,"end":21.414999,"sentiment":"neutral","sentiment_score":-0.024044549092650417}],"sentiment":"neutral","sentiment_score":-0.024044549092650417,"channel":1,"num_words":1,"start":20.914999,"end":21.414999},{"sentences":[{"text":"Mark?","start":21.735,"end":22.235,"sentiment":"neutral","sentiment_score":-0.013856705278158188},{"text":"Mark Potter?","start":22.775,"end":23.595001,"sentiment":"neutral","sentiment_score":-0.016696667298674583}],"sentiment":"neutral","sentiment_score":-0.015750013291835785,"channel":0,"num_words":3,"start":21.735,"end":23.595001},{"sentences":[{"text":"Yeah.","start":24.195,"end":24.435,"sentiment":"neutral","sentiment_score":-0.02987828105688095},{"text":"He's no longer with the company, but I got his number.","start":24.435,"end":27.175,"sentiment":"neutral","sentiment_score":-0.08045793866569345},{"text":"But","start":28.275,"end":28.435,"sentiment":"neutral","sentiment_score":-0.052154459059238434}],"sentiment":"neutral","sentiment_score":-0.0743900050337498,"channel":1,"num_words":13,"start":24.195,"end":28.435},{"sentences":[{"text":"Alright.","start":28.295,"end":28.795,"sentiment":"neutral","sentiment_score":-0.03530241176486015}],"sentiment":"neutral","sentiment_score":-0.03530241176486015,"channel":0,"num_words":1,"start":28.295,"end":28.795},{"sentences":[{"text":"he left Hutchinson for one","start":28.435,"end":31.109999,"sentiment":"neutral","sentiment_score":-0.06332637816667556}],"sentiment":"neutral","sentiment_score":-0.06332637816667556,"channel":1,"num_words":5,"start":28.435,"end":31.109999},{"sentences":[{"text":"Sir,","start":31.050001,"end":31.29,"sentiment":"neutral","sentiment_score":-0.035976774990558624}],"sentiment":"neutral","sentiment_score":-0.035976774990558624,"channel":0,"num_words":1,"start":31.050001,"end":31.29},{"sentences":[{"text":"and a","start":31.109999,"end":31.349998,"sentiment":"neutral","sentiment_score":-0.03398285433650017}],"sentiment":"neutral","sentiment_score":-0.03398285433650017,"channel":1,"num_words":2,"start":31.109999,"end":31.349998},{"sentences":[{"text":"do you","start":31.29,"end":31.37,"sentiment":"neutral","sentiment_score":-0.03904612548649311}],"sentiment":"neutral","sentiment_score":-0.03904612548649311,"channel":0,"num_words":2,"start":31.29,"end":31.37},{"sentences":[{"text":"half","start":31.349998,"end":31.589998,"sentiment":"neutral","sentiment_score":-0.042533352971076965}],"sentiment":"neutral","sentiment_score":-0.042533352971076965,"channel":1,"num_words":1,"start":31.349998,"end":31.589998},{"sentences":[{"text":"mind","start":31.37,"end":31.61,"sentiment":"neutral","sentiment_score":-0.039933785796165466}],"sentiment":"neutral","sentiment_score":-0.039933785796165466,"channel":0,"num_words":1,"start":31.37,"end":31.61},{"sentences":[{"text":"year","start":31.589998,"end":31.83,"sentiment":"neutral","sentiment_score":-0.03798515722155571}],"sentiment":"neutral","sentiment_score":-0.03798515722155571,"channel":1,"num_words":1,"start":31.589998,"end":31.83},{"sentences":[{"text":"me 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Mark explains that he is busy with other tasks and is not interested in a managed services meeting. Ronald offers to call Mark back in a few months to discuss accounting projects and help with accounting projects."},"intents":{"segments":[{"text":"Sir, again, my name is Ronald from Cloud Solution IT. Actually, what happened was we used to touch base with mister Mark Potter. But since you mentioned that he's no longer connected with the company, I would like to introduce our company and our services.","start_word":91,"end_word":135,"intents":[{"intent":"Introduce company and services","confidence_score":0.08502063}]},{"text":"Actually, sir, right now, really, the main goal of the introductory meeting, just to give you an idea regarding our services, just in case you have any future requirements down the line, we only want to make sure the name of our company would be on your list. Mhmm.","start_word":261,"end_word":309,"intents":[{"intent":"Inquire about services","confidence_score":0.05039474}]},{"text":"yeah, as I mentioned, I don't know if you have been looking at the moment into any managed services. Mhmm.","start_word":409,"end_word":428,"intents":[{"intent":"Suggest future meetings","confidence_score":0.00050961046}]},{"text":"Actually, just like what I mentioned right now, really, the main goal is just for introductory meeting. But you you mentioned that that that you you think that there's no value having a meeting with you right now. Yeah.","start_word":536,"end_word":574,"intents":[{"intent":"Set up introductory meeting","confidence_score":0.000068213514}]},{"text":"I'll be happy to call you back again, Simon.","start_word":610,"end_word":618,"intents":[{"intent":"Take a call back","confidence_score":0.0011460842}]},{"text":"I just wanted to have a look Yep. about the color color you said. Maybe Anyway there's something that that that we can help you with on Yep. your accounting projects. Yep.","start_word":664,"end_word":695,"intents":[{"intent":"Find a solution for accounting projects","confidence_score":0.00008087769}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.06842880696058273},{"text":"Good afternoon. Matt, it's Ronald from Cloud Solution IT.","start_word":2,"end_word":10,"sentiment":"positive","sentiment_score":0.376713365316391},{"text":"How are you doing today? Good. What about Alright. you?","start_word":11,"end_word":20,"sentiment":"neutral","sentiment_score":0.26262983679771423},{"text":"A good day. I I am doing good, sir.","start_word":21,"end_word":29,"sentiment":"positive","sentiment_score":0.5699226260185242},{"text":"Thank you for Who's asking. who's you been who's you been looking at Sorry. for? Mark? Mark Potter? Yeah. He's no longer with the company, but I got his number. But Alright. he left Hutchinson for one Sir, and a do you half mind year me asking, ago. are you the present IT manager? Yes. At the moment. Alright. Yes, sir. Sir, again, my name is Ronald from Cloud Solution IT. Actually, what happened was we used to touch base with mister Mark Potter. But since you mentioned that he's no longer connected with the company, I would like to introduce our company and our services. And did you get something from you or there was some proposal? There there there's none, sir. Actually, sir, the reason why I'm calling today, we would like to have an introductory meeting with you regarding our services just to give you an idea regarding our services. And we're hoping, sir, that you maybe have an available time this last week of September for manage services, sir. That that that would be the services that we're offering. Yes, sir. Once, but I'm thinking that we got already one company for managed services Yeah. Sorry. at the moment. Mhmm. I don't know what was Mark's idea and why he Actually, sir, proposed that to to get in mhmm. touch, like, further down the road. Mhmm. Yep. Actually, sir, right now, really, the main goal of the introductory meeting, just to give you an idea regarding our services, just in case you have any future requirements down the line, we only want to make sure the name of our company would be on your list. Mhmm. Yes, sir. You can have a look into it, but I am not sure if I'm gonna have time.","start_word":30,"end_word":328,"sentiment":"neutral","sentiment_score":0.04482888272748543},{"text":"I'm quite swamped with Mhmm. many tasks at the moment.","start_word":329,"end_word":338,"sentiment":"negative","sentiment_score":-0.46378469467163086},{"text":"And Mhmm. yeah. Yeah. That that that will be okay, sir. Just like what I mentioned, it's just a pure introductory meeting. Yep. Yes, sir. When would be your sorry. I forgot to ask for your name, sir. You have a name, Simon? So Simon. Simon Simon back up. And the last name is? B a c k a. Sorry? B a c k a. Becca. DACA. Yeah. But, Mhmm. yeah, as I mentioned, I don't know if you have been looking at the moment into any managed services. Mhmm. Yeah. Mhmm. Yep. But I I don't know have if you got a I for don't know if you introduction. did a meeting.","start_word":339,"end_word":451,"sentiment":"neutral","sentiment_score":-0.035942163318395615},{"text":"I don't know if you did a meeting. You said Mhmm. it's even irrelevant at the moment, I guess.","start_word":452,"end_word":470,"sentiment":"negative","sentiment_score":-0.4521353840827942},{"text":"Mhmm. Because yeah. That's that's we already got a provider for, like, many services Mhmm. solutions. Mhmm. So I have a yeah. for manage three six five cybersecurity the the the those services, sir. At the moment, we are managing these telephones from our end. Because Yep. we've not Got put it, any sir. I haven't thought about outsourcing it to anybody yet. Yeah. Alright. Actually, just like what I mentioned right now, really, the main goal is just for introductory meeting.","start_word":471,"end_word":552,"sentiment":"neutral","sentiment_score":-0.06956280349958234},{"text":"But you you mentioned that that that you you think that there's no value having a meeting with you right now.","start_word":553,"end_word":573,"sentiment":"negative","sentiment_score":-0.37889331579208374},{"text":"Yeah. Can I I guess can I at least give you a call not. after after three months? Three months or four months, sir. You can look look into something like that. Let's see. Alright. Okay.","start_word":574,"end_word":609,"sentiment":"neutral","sentiment_score":-0.10635103285312653},{"text":"I'll be happy to call you back again, Simon.","start_word":610,"end_word":618,"sentiment":"positive","sentiment_score":0.39764535427093506},{"text":"Sir, again, Ronald from Cloud Solution. I'll call you back maybe Yeah. on I'm gonna Jan look yep. January or February, sir. Yep. I'm gonna have Alright. a look at your website. Oh, yeah. Okay. You're you're looking at it right now. Yeah. Yeah. Yeah. I just wanted to have a look Yep. about the color color you said. Maybe Anyway there's something that that that we can help you with on Yep. your accounting projects. Yep.","start_word":619,"end_word":695,"sentiment":"neutral","sentiment_score":0.07666930556297302},{"text":"You're good.","start_word":696,"end_word":697,"sentiment":"positive","sentiment_score":0.3955824971199035},{"text":"Alright. Oh, yeah. Alright. Let's see. Yeah.","start_word":698,"end_word":704,"sentiment":"neutral","sentiment_score":0.21571700274944303},{"text":"For time being, thank you very much.","start_word":705,"end_word":711,"sentiment":"positive","sentiment_score":0.5072609186172485},{"text":"Okay.","start_word":712,"end_word":712,"sentiment":"neutral","sentiment_score":0.19415560364723208},{"text":"Got it. Thank you, Yeah. Simon. Have a nice day. 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