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Hello? Yes. Hi. Good afternoon, Darren.\n\nMy name is Mary, and I'm calling from Vigilance AI. I hope you're doing well. Darren good to hear. Anyways, you may or may not remember, Darren. We spoke with you a few months ago, and at the time, you were busy.\n\nSo we sent you an email with some information about Vigilance AI. And we just wanted to follow-up and see if now would be a better time to schedule a quick demo with our CTO. He show you how we can complement your existing team while providing 24 by seven security monitoring at a fractional of the cost. So we I I see. Okay.\n\nI'll make a note of it. 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If you record your name and reason for calling, I'll see if this person is available. Thanks, Darren Hollis. Please stay on the line. Hello.\n\nDarren speaking. Yes. Yes. I'm fine. Thank you.\n\nI'm I'm on log service at the moment. I'm actually on long long service leave, so I'm gonna I'll stop you now. So before you get right into your spiel, yeah, I'm on long service leave, so I'm really not having any impact in the business at the moment. So I'm not the right person to talk to. Understand that?\n\nYeah. Right. Okay. Thank you. Bye now.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":0.01850099116563797},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.9,"sentiment":"neutral","sentiment_score":0.009639115305617452},{"text":"Thanks, Darren Hollis.","start":14.16,"end":15.62,"sentiment":"neutral","sentiment_score":0.2747588853041331},{"text":"Please stay on the line.","start":15.955,"end":17.175,"sentiment":"neutral","sentiment_score":0.05013526603579521},{"text":"Hello.","start":41.89,"end":42.29,"sentiment":"neutral","sentiment_score":0.020571373403072357}],"sentiment":"neutral","sentiment_score":0.04877889213653711,"num_words":26,"start":0.24,"end":42.29},{"sentences":[{"text":"Darren speaking.","start":42.29,"end":43.09,"sentiment":"neutral","sentiment_score":0.022091138176620007},{"text":"Yes.","start":43.09,"end":43.575,"sentiment":"neutral","sentiment_score":0.055342160165309906},{"text":"Yes.","start":52.055,"end":52.455,"sentiment":"neutral","sentiment_score":0.21889595687389377},{"text":"I'm fine.","start":52.455,"end":53.015,"sentiment":"neutral","sentiment_score":0.324539452791214},{"text":"Thank you.","start":53.015,"end":53.675,"sentiment":"positive","sentiment_score":0.501976490020752}],"sentiment":"neutral","sentiment_score":0.24643153487704694,"num_words":8,"start":42.29,"end":53.675},{"sentences":[{"text":"I'm I'm on log service at the moment.","start":86.174995,"end":88.200005,"sentiment":"neutral","sentiment_score":-0.16528706531971693},{"text":"I'm actually on long long service leave, so I'm gonna I'll stop you now.","start":88.5,"end":91.72,"sentiment":"neutral","sentiment_score":-0.23890519887208939},{"text":"So before you get right into your spiel, yeah, I'm on long service leave, so I'm really not having any impact in the business at the moment.","start":91.86,"end":99.24,"sentiment":"negative","sentiment_score":-0.42704213714158096},{"text":"So I'm not the right person to talk to.","start":100.020004,"end":102.12,"sentiment":"negative","sentiment_score":-0.5541705091794332},{"text":"Understand that?","start":104.195,"end":105.015,"sentiment":"neutral","sentiment_score":-0.262999951839447}],"sentiment":"negative","sentiment_score":-0.36184402493139106,"num_words":60,"start":86.174995,"end":105.015},{"sentences":[{"text":"Yeah.","start":107.795,"end":108.295,"sentiment":"neutral","sentiment_score":-0.011208850890398026},{"text":"Right.","start":108.515,"end":109.015,"sentiment":"neutral","sentiment_score":0.04042494297027588},{"text":"Okay.","start":109.395,"end":109.895,"sentiment":"neutral","sentiment_score":0.2611715793609619},{"text":"Thank you.","start":110.915,"end":111.555,"sentiment":"neutral","sentiment_score":0.31830985844135284},{"text":"Bye now.","start":111.555,"end":112.215,"sentiment":"neutral","sentiment_score":0.125944122672081}],"sentiment":"neutral","sentiment_score":0.16841366195252963,"num_words":7,"start":107.795,"end":112.215}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: I'm looking for Darren Wallace.\n\nChannel 1: Thanks, Darren Hollis. Please stay on the line.\n\nChannel 0: Hello?\n\nChannel 1: Hello. Darren speaking. Yes.\n\nChannel 0: Yes. Hi. Good afternoon, Darren. My name is Mary, and I'm calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Yes. I'm fine. Thank you.\n\nChannel 0: Darren good to hear. Anyways, you may or may not remember, Darren. We spoke with you a few months ago, and at the time, you were busy. So we sent you an email with some information about Vigilance AI. And we just wanted to follow-up and see if now would be a better time to schedule a quick demo with our CTO.\n\nHe show you how we can complement your existing team while providing 24 by seven security monitoring at a fractional of the cost. So\n\nChannel 1: I'm I'm on log service\n\nChannel 0: we\n\nChannel 1: at the moment. I'm actually on long long service leave, so I'm gonna I'll stop you now. So before you get right into your spiel, yeah, I'm on long service leave, so I'm really not having any impact in the business at the moment. So I'm not the right person to talk to. Understand that?\n\nChannel 0: I I see. Okay.\n\nChannel 1: Yeah.\n\nChannel 0: I'll make\n\nChannel 1: Right.\n\nChannel 0: a note of it. Thank\n\nChannel 1: Okay.\n\nChannel 0: you for taking this call.\n\nChannel 1: Thank you. Bye now.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":0.01850099116563797},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.9,"sentiment":"neutral","sentiment_score":0.009639115305617452}],"sentiment":"neutral","sentiment_score":0.010160402120912777,"channel":1,"num_words":17,"start":0.24,"end":4.9},{"sentences":[{"text":"I'm looking for Darren Wallace.","start":6.48,"end":8.9,"sentiment":"neutral","sentiment_score":0.010438033565878867}],"sentiment":"neutral","sentiment_score":0.010438033565878867,"channel":0,"num_words":5,"start":6.48,"end":8.9},{"sentences":[{"text":"Thanks, Darren Hollis.","start":14.16,"end":15.62,"sentiment":"neutral","sentiment_score":0.2747588853041331},{"text":"Please stay on the 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well.","start":50.145,"end":51.445,"sentiment":"positive","sentiment_score":0.4420093834400177}],"sentiment":"positive","sentiment_score":0.334137649461627,"channel":0,"num_words":20,"start":43.505,"end":51.445},{"sentences":[{"text":"Yes.","start":52.055,"end":52.455,"sentiment":"neutral","sentiment_score":0.21889595687389377},{"text":"I'm fine.","start":52.455,"end":53.015,"sentiment":"neutral","sentiment_score":0.324539452791214},{"text":"Thank you.","start":53.015,"end":53.675,"sentiment":"positive","sentiment_score":0.501976490020752}],"sentiment":"positive","sentiment_score":0.3743855684995651,"channel":1,"num_words":5,"start":52.055,"end":53.675},{"sentences":[{"text":"Darren good to hear.","start":53.265,"end":54.865,"sentiment":"neutral","sentiment_score":0.3299403563141823},{"text":"Anyways, you may or may not remember, Darren.","start":54.865,"end":57.365,"sentiment":"neutral","sentiment_score":-0.015237333718687296},{"text":"We spoke with you a few months ago, and at the time, you were busy.","start":57.585003,"end":61.29,"sentiment":"neutral","sentiment_score":-0.06359327211976051},{"text":"So we sent you an email with some information about Vigilance AI.","start":61.83,"end":66.49,"sentiment":"neutral","sentiment_score":0.06976439990103245},{"text":"And we just wanted to follow-up and see if now would be a better time to schedule a quick demo with our CTO.","start":67.03,"end":73.21,"sentiment":"neutral","sentiment_score":0.14362805919802707}],"sentiment":"neutral","sentiment_score":0.07071906183996508,"channel":0,"num_words":62,"start":53.265,"end":73.21},{"sentences":[{"text":"He show you how we can complement your existing team while providing 24 by seven security monitoring at a fractional of the 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leave, so I'm gonna I'll stop you now.","start":88.5,"end":91.72,"sentiment":"neutral","sentiment_score":-0.23890519887208939},{"text":"So before you get right into your spiel, yeah, I'm on long service leave, so I'm really not having any impact in the business at the moment.","start":91.86,"end":99.24,"sentiment":"negative","sentiment_score":-0.42704213714158096},{"text":"So I'm not the right person to talk to.","start":100.020004,"end":102.12,"sentiment":"negative","sentiment_score":-0.5541705091794332},{"text":"Understand that?","start":104.195,"end":105.015,"sentiment":"neutral","sentiment_score":-0.262999951839447}],"sentiment":"negative","sentiment_score":-0.3800098695538261,"channel":1,"num_words":55,"start":87.295,"end":105.015},{"sentences":[{"text":"I I see.","start":105.435,"end":107.215,"sentiment":"neutral","sentiment_score":-0.14014005661010742},{"text":"Okay.","start":107.515,"end":107.995,"sentiment":"neutral","sentiment_score":-0.040334198623895645}],"sentiment":"neutral","sentiment_score":-0.11518859211355448,"channel":0,"num_words":4,"start":105.435,"end":107.995},{"sentences":[{"text":"Yeah.","start":107.795,"end":108.295,"sentiment":"neutral","sentiment_score":-0.011208850890398026}],"sentiment":"neutral","sentiment_score":-0.011208850890398026,"channel":1,"num_words":1,"start":107.795,"end":108.295},{"sentences":[{"text":"I'll 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now.","start":111.555,"end":112.215,"sentiment":"neutral","sentiment_score":0.125944122672081}],"sentiment":"neutral","sentiment_score":0.22212699055671692,"channel":1,"num_words":4,"start":110.915,"end":112.215}]},"summary":{"result":"success","short":"A representative from Carrefourance AI named Mary calls Darren Wallace to follow up on an email he sent regarding their AI service. Mary explains that she is on long service leave and is not the right person to talk to, but she will make a note of it and thanks Darren for taking the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. I'm looking for Darren Wallace. Thanks, Darren Hollis. Please stay on the line. Hello? Hello. Darren speaking. Yes. Yes. Hi.","start_word":0,"end_word":36,"sentiment":"neutral","sentiment_score":0.06410472840070724},{"text":"Good afternoon, Darren.","start_word":37,"end_word":39,"sentiment":"positive","sentiment_score":0.4114324450492859},{"text":"My name is Mary, and I'm calling from Vigilance AI.","start_word":40,"end_word":49,"sentiment":"neutral","sentiment_score":0.2931133210659027},{"text":"I hope you're doing well.","start_word":50,"end_word":54,"sentiment":"positive","sentiment_score":0.4335753321647644},{"text":"Yes. I'm fine.","start_word":55,"end_word":57,"sentiment":"neutral","sentiment_score":0.2933790683746338},{"text":"Thank you.","start_word":58,"end_word":59,"sentiment":"positive","sentiment_score":0.4972783923149109},{"text":"Darren good to hear. Anyways, you may or may not remember, Darren. We spoke with you a few months ago, and at the time, you were busy. So we sent you an email with some information about Vigilance AI. And we just wanted to follow-up and see if now would be a better time to schedule a quick demo with our CTO. He show you how we can complement your existing team while providing 24 by seven security monitoring at a fractional of the cost. So I'm I'm on log service we at the moment. I'm actually on long long service leave, so I'm gonna I'll stop you now.","start_word":60,"end_word":168,"sentiment":"neutral","sentiment_score":0.02229326218366623},{"text":"So before you get right into your spiel, yeah, I'm on long service leave, so I'm really not having any impact in the business at the moment. So I'm not the right person to talk to.","start_word":169,"end_word":204,"sentiment":"negative","sentiment_score":-0.45806726813316345},{"text":"Understand that? I I see. Okay. Yeah. I'll make Right. a note of it. Thank Okay.","start_word":205,"end_word":220,"sentiment":"neutral","sentiment_score":-0.007283591199666262},{"text":"you for taking this call.","start_word":221,"end_word":225,"sentiment":"positive","sentiment_score":0.34451794624328613},{"text":"Thank you. Bye now.","start_word":226,"end_word":229,"sentiment":"neutral","sentiment_score":0.2197217047214508}],"average":{"sentiment":"neutral","sentiment_score":0.00815704197226884}}}}