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Please stay on the line. Hi. Kim speaking.\n\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Hi, Kim.\n\nChannel 1: Hi, ma'am. How are you? So where are you from? I'm sorry.\n\nChannel 0: Vigilance AI, Kim. This is our twenty four seven AI security analyst. And, Kim, we help teams investigate every security alert in minutes and provides a full audit trail without adding any head counts or replacing your existing staff. Kim, would you be open for a quick demo with our CTO?\n\nChannel 1: No. I'm not interested. Thank you.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.16,"end":4.5,"sentiment":"neutral","sentiment_score":0.006395972683094442}],"sentiment":"neutral","sentiment_score":0.006395972683094442,"channel":1,"num_words":16,"start":0.16,"end":4.5},{"sentences":[{"text":"Andrew, a I s o c.","start":6.3999996,"end":8.74,"sentiment":"neutral","sentiment_score":0.013433071629454693}],"sentiment":"neutral","sentiment_score":0.013433071629454693,"channel":0,"num_words":6,"start":6.3999996,"end":8.74},{"sentences":[{"text":"Thanks.","start":13.28,"end":13.78,"sentiment":"neutral","sentiment_score":0.22807233035564425},{"text":"Please stay on the line.","start":14.285,"end":15.825,"sentiment":"neutral","sentiment_score":0.10999256372451782},{"text":"Hi.","start":19.805,"end":20.045,"sentiment":"neutral","sentiment_score":0.03356913477182388},{"text":"Kim speaking.","start":20.045,"end":20.785,"sentiment":"neutral","sentiment_score":0.030740994960069656}],"sentiment":"neutral","sentiment_score":0.09700958596335517,"channel":1,"num_words":9,"start":13.28,"end":20.785},{"sentences":[{"text":"Oh, hi.","start":21.895,"end":22.535,"sentiment":"neutral","sentiment_score":0.05715995840728283},{"text":"This is Andrew from Vigilance AI.","start":22.535,"end":25.915,"sentiment":"neutral","sentiment_score":0.05596150519947211},{"text":"Hi, Kim.","start":26.294998,"end":27.035,"sentiment":"neutral","sentiment_score":0.08051078021526337}],"sentiment":"neutral","sentiment_score":0.06111105084419251,"channel":0,"num_words":10,"start":21.895,"end":27.035},{"sentences":[{"text":"Hi, ma'am.","start":28.19,"end":28.59,"sentiment":"neutral","sentiment_score":0.1289420127868652},{"text":"How are you?","start":28.59,"end":29.07,"sentiment":"neutral","sentiment_score":0.11355073004961014},{"text":"So where are you from?","start":29.07,"end":29.789999,"sentiment":"neutral","sentiment_score":0.01767977550625801},{"text":"I'm sorry.","start":29.789999,"end":30.369999,"sentiment":"neutral","sentiment_score":-0.1512070968747139}],"sentiment":"neutral","sentiment_score":0.03204340829203526,"channel":1,"num_words":12,"start":28.19,"end":30.369999},{"sentences":[{"text":"Vigilance AI, Kim.","start":31.13,"end":32.67,"sentiment":"neutral","sentiment_score":0.028783272641400497},{"text":"This is our twenty four seven AI security analyst.","start":34.17,"end":37.07,"sentiment":"neutral","sentiment_score":0.0765360150900152},{"text":"And, Kim, we help teams investigate every security alert in minutes and provides a full audit trail without adding any head counts or replacing your existing staff.","start":37.29,"end":48.385,"sentiment":"neutral","sentiment_score":0.11231492432179274},{"text":"Kim, would you be open for a quick demo with our CTO?","start":48.925,"end":52.225,"sentiment":"neutral","sentiment_score":0.05781964057435592}],"sentiment":"neutral","sentiment_score":0.08826495288852967,"channel":0,"num_words":51,"start":31.13,"end":52.225},{"sentences":[{"text":"No.","start":53.378876,"end":53.618874,"sentiment":"negative","sentiment_score":-0.7396562695503235},{"text":"I'm not interested.","start":53.618874,"end":54.418873,"sentiment":"negative","sentiment_score":-0.8184144695599874},{"text":"Thank you.","start":54.418873,"end":55.078873,"sentiment":"negative","sentiment_score":-0.5067398995161057}],"sentiment":"negative","sentiment_score":-0.7013965795437495,"channel":1,"num_words":6,"start":53.378876,"end":55.078873}]},"summary":{"result":"success","short":"An agent fromGenerationance AI called Kim and asked if she was interested in a demo. Kim wasn't interested and politely declined, saying she was already open to the product."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":16,"intents":[{"intent":"Record call","confidence_score":0.15898575}]},{"text":"This is Andrew from Vigilance AI. Hi, Kim.","start_word":33,"end_word":40,"intents":[{"intent":"Introduce oneself","confidence_score":0.008491401}]},{"text":"Kim, would you be open for a quick demo with our CTO? No.","start_word":92,"end_word":104,"intents":[{"intent":"Arrange demo","confidence_score":0.0008596989}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew, a I s o c. Thanks. Please stay on the line. Hi. Kim speaking. Oh, hi. This is Andrew from Vigilance AI. Hi, Kim. Hi, ma'am. How are you? So where are you from? I'm sorry. Vigilance AI, Kim. This is our twenty four seven AI security analyst. And, Kim, we help teams investigate every security alert in minutes and provides a full audit trail without adding any head counts or replacing your existing staff. Kim, would you be open for a quick demo with our CTO?","start_word":0,"end_word":103,"sentiment":"neutral","sentiment_score":0.05834050104022026},{"text":"No. I'm not interested. Thank you.","start_word":104,"end_word":109,"sentiment":"negative","sentiment_score":-0.7446120977401733}],"average":{"sentiment":"neutral","sentiment_score":0.0027903160958919885}}}}