{"metadata":{"transaction_key":"deprecated","request_id":"019ecf08-f3dd-77d1-a6ae-36a897fa2b26","sha256":"571c650e89f51c37630b5fbdbc85e1e90e5b1fb7d2d3c84dfb640f9410e09033","created":"2026-06-16T06:05:31.706Z","duration":5.5439377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Has been forwarded to voice mail. The person you are trying to reach is not available. At the time","confidence":1.0,"words":[{"word":"has","start":0.39999998,"end":0.48,"confidence":0.9838867,"punctuated_word":"Has","sentiment":"negative","sentiment_score":-0.6778000593185425},{"word":"been","start":0.48,"end":0.79999995,"confidence":0.99902344,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8419297933578491},{"word":"forwarded","start":0.79999995,"end":1.1999999,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8257153034210205},{"word":"to","start":1.1999999,"end":1.4399999,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8071496486663818},{"word":"voice","start":1.4399999,"end":1.76,"confidence":0.9951172,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7893392443656921},{"word":"mail","start":1.76,"end":2.24,"confidence":0.99902344,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.7975742816925049},{"word":"the","start":2.24,"end":2.48,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8988678455352783},{"word":"person","start":2.48,"end":2.8,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.856555700302124},{"word":"you","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.8907313346862793},{"word":"are","start":2.96,"end":3.12,"confidence":0.6669922,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.89218670129776},{"word":"trying","start":3.12,"end":3.4399998,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9085441827774048},{"word":"to","start":3.4399998,"end":3.52,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8923691511154175},{"word":"reach","start":3.52,"end":3.84,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8914262056350708},{"word":"is","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9123124480247498},{"word":"not","start":4.0,"end":4.24,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.906108021736145},{"word":"available","start":4.24,"end":4.74,"confidence":0.8234863,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8564320802688599},{"word":"at","start":4.88,"end":5.12,"confidence":0.9951172,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.7043586373329163},{"word":"the","start":5.12,"end":5.2,"confidence":0.9970703,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6965516209602356},{"word":"time","start":5.2,"end":5.5439377,"confidence":0.9453125,"punctuated_word":"time","sentiment":"negative","sentiment_score":-0.3757883310317993}],"paragraphs":{"transcript":"\nHas been forwarded to voice mail. The person you are trying to reach is not available. At the time","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.39999998,"end":2.24,"sentiment":"negative","sentiment_score":-0.7899180551369985},{"text":"The person you are trying to reach is not available.","start":2.24,"end":4.74,"sentiment":"negative","sentiment_score":-0.8905533671379089},{"text":"At the time","start":4.88,"end":5.5439377,"sentiment":"negative","sentiment_score":-0.592232863108317}],"sentiment":"negative","sentiment_score":-0.8116705574487385,"num_words":19,"start":0.39999998,"end":5.5439377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Has been forwarded to voice mail. The person you are trying to reach is not available. At the time","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.39999998,"end":2.24,"sentiment":"negative","sentiment_score":-0.7899180551369985},{"text":"The person you are trying to reach is not available.","start":2.24,"end":4.74,"sentiment":"negative","sentiment_score":-0.8905533671379089},{"text":"At the time","start":4.88,"end":5.5439377,"sentiment":"negative","sentiment_score":-0.592232863108317}],"sentiment":"negative","sentiment_score":-0.8116705574487385,"channel":1,"num_words":19,"start":0.39999998,"end":5.5439377}]},"summary":{"result":"success","short":"Has been forwarded to voice mail. The person you are trying to reach is not available. At the time"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Has been forwarded to voice mail. The person you are trying to reach is not available. At the time","start_word":0,"end_word":18,"sentiment":"negative","sentiment_score":-0.8296411037445068}],"average":{"sentiment":"negative","sentiment_score":-0.8296410820700906}}}}