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Rohan, I hope you still remember the company because the last time that we touched base with you, it was, February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Rowan, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Rohan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe in third or fourth week of this month. Yes, Thursday or Friday. Yep. On Friday, sir, my CDL is available at 1PM? Alright. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be in September 28 at 1PM. And, sir, do you mind me asking how many end user do you get in the company? 250. And, sir, can I have your email address? That's your that that would be your last name, sir. Right? Swan Hill. Sir, again, that would be rohan.roland@swanhill.lake.guhub.au. Alright. Got it. Rohan, I'll be sending the invite right away. And again, sir, thank you so much for allowing us to introduce our company. Thank you so much, sir. Okay. Have a good day. Alright. 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Good morning. Sorry. Good afternoon. Rohan, it's Ronald from Cloud Solution IT.\n\nHow are you doing today? Okay. I'm doing wonderful. Thank you for asking. Rohan, I hope you still remember the company because the last time that we touched base with you, it was, February of this year.\n\nAnd during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Rowan, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Rohan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.\n\nAnd we're hoping, sir, that you have an available time this coming week, maybe in third or fourth week of this month. Yes, Thursday or Friday. Yep. On Friday, sir, my CDL is available at 1PM? Alright.\n\nSo, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be in September 28 at 1PM. And, sir, do you mind me asking how many end user do you get in the company? 250. And, sir, can I have your email address?\n\nThat's your that that would be your last name, sir. Right? Swan Hill. Sir, again, that would be rohan.roland@swanhill.lake.guhub.au. Alright.\n\nGot it. Rohan, I'll be sending the invite right away. And again, sir, thank you so much for allowing us to introduce our company. Thank you so much, sir. Okay.\n\nHave a good day. Alright. Thank you.","paragraphs":[{"sentences":[{"text":"Yes.","start":3.6,"end":4.1,"sentiment":"neutral","sentiment_score":0.08732987940311432},{"text":"Good morning.","start":4.3199997,"end":5.14,"sentiment":"neutral","sentiment_score":0.21543212234973907},{"text":"Sorry.","start":5.2,"end":5.44,"sentiment":"neutral","sentiment_score":0.06100885570049286},{"text":"Good afternoon.","start":5.44,"end":6.18,"sentiment":"neutral","sentiment_score":0.13855905830860138},{"text":"Rohan, it's Ronald from Cloud Solution IT.","start":6.56,"end":10.58,"sentiment":"neutral","sentiment_score":0.06748096644878387}],"sentiment":"neutral","sentiment_score":0.10220675858167502,"num_words":13,"start":3.6,"end":10.58},{"sentences":[{"text":"How are you doing today?","start":11.12,"end":12.34,"sentiment":"neutral","sentiment_score":0.23193017542362213},{"text":"Okay.","start":14.345,"end":14.665,"sentiment":"positive","sentiment_score":0.5836583375930786},{"text":"I'm doing 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managed service provider.","start":41.475002,"end":44.215,"sentiment":"neutral","sentiment_score":0.0820661336183548},{"text":"We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more.","start":45.315002,"end":56.93,"sentiment":"neutral","sentiment_score":0.0993014433979988},{"text":"And the reason for my call today, Rohan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":57.39,"end":68.21,"sentiment":"neutral","sentiment_score":0.06875313211592936}],"sentiment":"neutral","sentiment_score":0.0792538094136751,"num_words":99,"start":26.01,"end":68.21},{"sentences":[{"text":"And we're hoping, sir, that you have an available time this coming week, maybe in third or fourth week of this 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I'm speaking. Mhmm. Good. Thanks, sir. Mhmm. Yep. Mhmm. It was, like, just looking at the calendar from now. Probably late in the later in the afternoon on Thursday or Friday this week, it'd be fine. Yep. That's fine. Mhmm. 260. So it's Rowan, r o w a n, dot Ronlund, g r o n l u n d, at yep. @Swanhill.Vic.gov.au. Yep. Dot vic dot gov dot a u. That's correct. No worries. You too. Cheers, 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I'm speaking. Mhmm. Good. Thanks, sir.\n\nMhmm. Yep. Mhmm. It was, like, just looking at the calendar from now. Probably late in the later in the afternoon on Thursday or Friday this week, it'd be fine.\n\nYep. That's fine. Mhmm. 260. So it's Rowan, r o w a n, dot Ronlund, g r o n l u n d, at yep.\n\n@Swanhill.Vic.gov.au. Yep. Dot vic dot gov dot a u. That's correct. No worries.\n\nYou too. 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Good morning.\n\nChannel 1: I'm\n\nChannel 0: Sorry. Good afternoon. Rohan, it's\n\nChannel 1: speaking.\n\nChannel 0: Ronald from Cloud Solution IT.\n\nChannel 1: Mhmm.\n\nChannel 0: How are you doing today?\n\nChannel 1: Good. Thanks,\n\nChannel 0: Okay. I'm doing wonderful. Thank you for asking.\n\nChannel 1: sir.\n\nChannel 0: Rohan, I hope you still remember the company because the last time that we touched base with you, it was, February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to\n\nChannel 1: Mhmm.\n\nChannel 0: introduce our company and our services. Name of the company again, Rowan, it's Cloud Solution IT. We\n\nChannel 1: Yep.\n\nChannel 0: are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Rohan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And\n\nChannel 1: Mhmm.\n\nChannel 0: we're hoping, sir, that you have an available time this coming week, maybe in third or fourth week of this month.\n\nChannel 1: It was, like, just looking at the calendar from now.\n\nChannel 0: Yes,\n\nChannel 1: Probably late in the later in the afternoon on Thursday or Friday this week, it'd be fine.\n\nChannel 0: Thursday or Friday. Yep. On Friday, sir, my CDL is available at 1PM?\n\nChannel 1: Yep. That's fine.\n\nChannel 0: Alright. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be in September 28 at 1PM. And,\n\nChannel 1: Mhmm.\n\nChannel 0: sir, do you mind me asking how many end user do you get in the company?\n\nChannel 1: 260.\n\nChannel 0: 250. 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Thank you.","paragraphs":[{"sentences":[{"text":"Hold on.","start":0.0,"end":3.029,"sentiment":"neutral","sentiment_score":-0.0012233937159180641}],"sentiment":"neutral","sentiment_score":-0.0012233937159180641,"channel":1,"num_words":2,"start":0.0,"end":3.029},{"sentences":[{"text":"Yes.","start":3.6,"end":4.1,"sentiment":"neutral","sentiment_score":0.08732987940311432},{"text":"Good morning.","start":4.3199997,"end":5.14,"sentiment":"neutral","sentiment_score":0.21543212234973907}],"sentiment":"neutral","sentiment_score":0.17273137470086417,"channel":0,"num_words":3,"start":3.6,"end":5.14},{"sentences":[{"text":"I'm","start":5.058,"end":5.558,"sentiment":"neutral","sentiment_score":0.07269260287284851}],"sentiment":"neutral","sentiment_score":0.07269260287284851,"channel":1,"num_words":1,"start":5.058,"end":5.558},{"sentences":[{"text":"Sorry.","start":5.2,"end":5.44,"sentiment":"neutral","sentiment_score":0.06100885570049286},{"text":"Good 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The meeting is on September 28th at 1 PM, and the representative will send a calendar invite with the meeting date and number of attendees. The customer provides his email address and thanks the representative for their help."},"intents":{"segments":[{"text":"Rohan, I hope you still remember the company because the last time that we touched base with you, it was, February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to Mhmm. introduce our company and our services.","start_word":34,"end_word":85,"intents":[{"intent":"Introduce company and services","confidence_score":0.0033334238},{"intent":"Arrange meeting","confidence_score":0.17505501}]},{"text":"we're hoping, sir, that you have an available time this coming week, maybe in third or fourth week of this month.","start_word":161,"end_word":181,"intents":[{"intent":"Provide availability time","confidence_score":0.056702014}]},{"text":"On Friday, sir, my CDL is available at 1PM? Yep. That's fine. Alright. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be in September 28 at 1PM. And, Mhmm.","start_word":215,"end_word":254,"intents":[{"intent":"Schedule meeting","confidence_score":0.47851476}]}]},"sentiments":{"segments":[{"text":"Hold on. Yes. Good morning. I'm Sorry. Good afternoon. Rohan, it's speaking. Ronald from Cloud Solution IT. Mhmm. How are you doing today?","start_word":0,"end_word":22,"sentiment":"neutral","sentiment_score":0.1057935506105423},{"text":"Good. Thanks, Okay. I'm doing wonderful. Thank you for asking.","start_word":23,"end_word":32,"sentiment":"positive","sentiment_score":0.6462350487709045},{"text":"sir. Rohan, I hope you still remember the company because the last time that we touched base with you, it was, February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to Mhmm. introduce our company and our services. Name of the company again, Rowan, it's Cloud Solution IT. We Yep. are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Rohan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And Mhmm. we're hoping, sir, that you have an available time this coming week, maybe in third or fourth week of this month. It was, like, just looking at the calendar from now. Yes, Probably late in the later in the afternoon on Thursday or Friday this week, it'd be fine. Thursday or Friday. Yep. On Friday, sir, my CDL is available at 1PM? Yep. That's fine. Alright. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be in September 28 at 1PM. And, Mhmm. sir, do you mind me asking how many end user do you get in the company? 260. 250. And, sir, can I have your email address? So it's Rowan, r o w a n, dot Ronlund, g r o n l u n d, That's your at that that would be your last name, sir. Right? yep. @Swanhill.Vic.gov.au. Swan Hill. Yep. Dot vic dot gov dot a u. Sir, again, that would be rohan.roland@swanhill.lake.guhub.au. That's correct. Alright. Got it. Rohan, I'll be sending the invite right away.","start_word":33,"end_word":340,"sentiment":"neutral","sentiment_score":0.06922483918341724},{"text":"And again, sir, thank you so much for allowing us No to introduce worries.","start_word":341,"end_word":354,"sentiment":"positive","sentiment_score":0.3917151093482971},{"text":"our company.","start_word":355,"end_word":356,"sentiment":"neutral","sentiment_score":0.11983242630958556},{"text":"Thank you so much, sir. Okay. Have a good day. You too. 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