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Karen speaking.\n\nChannel 0: Yes. Hi. Good morning. Corian, this is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Yes. Thank you.\n\nChannel 0: Good to hear. Anyways, I'll make it quick. Karian, we are a cybersecurity company. So\n\nChannel 1: Mhmm.\n\nChannel 0: runs an AI powered MDR platform. And reason we call you because our CTO would love to have a quick demo just to introduce about our company, who we are and what we do. And we're just checking and hoping if we do have an open schedule by next month. Looking at on the September 22, would you be available?\n\nChannel 1: I work for a cybersecurity company myself, so it's probably not relevant to your CTO to talk to me.\n\nChannel 0: Mhmm. Mhmm. So just to clarify, you're no longer part of a Commonwealth Ombudsman?\n\nChannel 1: I haven't been there for about five years, so maybe if you could update your records.\n\nChannel 0: But you no longer works in IT?\n\nChannel 1: I work for a cybersecurity company, so, yes, I still work in\n\nChannel 0: Oh,\n\nChannel 1: IT.\n\nChannel 0: still I see. Okay there. Alright. If in that's\n\nChannel 1: Okay.\n\nChannel 0: the case, we'll make a note of it. Thank you for\n\nChannel 1: Great.\n\nChannel 0: taking this\n\nChannel 1: Thank\n\nChannel 0: call.\n\nChannel 1: you. Bye.\n\nChannel 0: Mhmm. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.92,"end":2.24,"sentiment":"neutral","sentiment_score":0.016560493037104607},{"text":"Karen speaking.","start":2.24,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.016799923963844776}],"sentiment":"neutral","sentiment_score":0.016720113654931385,"channel":1,"num_words":3,"start":1.92,"end":3.1399999},{"sentences":[{"text":"Yes.","start":4.24,"end":4.64,"sentiment":"neutral","sentiment_score":0.11673146486282349},{"text":"Hi.","start":4.64,"end":5.14,"sentiment":"neutral","sentiment_score":0.3231361508369446},{"text":"Good morning.","start":5.2799997,"end":6.2599998,"sentiment":"positive","sentiment_score":0.5065806806087494},{"text":"Corian, this is Mary calling from Vigilance AI.","start":6.8799996,"end":10.66,"sentiment":"positive","sentiment_score":0.42518583312630653},{"text":"I hope you're doing well.","start":10.719999,"end":12.099999,"sentiment":"positive","sentiment_score":0.5662759602069855}],"sentiment":"positive","sentiment_score":0.45211149664486155,"channel":0,"num_words":17,"start":4.24,"end":12.099999},{"sentences":[{"text":"Yes.","start":12.559999,"end":12.88,"sentiment":"positive","sentiment_score":0.4236271381378174},{"text":"Thank you.","start":12.88,"end":13.62,"sentiment":"positive","sentiment_score":0.6250448822975159}],"sentiment":"positive","sentiment_score":0.5579056342442831,"channel":1,"num_words":3,"start":12.559999,"end":13.62},{"sentences":[{"text":"Good to hear.","start":14.045,"end":14.844999,"sentiment":"positive","sentiment_score":0.5213894546031952},{"text":"Anyways, I'll make it quick.","start":14.844999,"end":16.305,"sentiment":"neutral","sentiment_score":0.16423596143722535},{"text":"Karian, we are a cybersecurity 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open schedule by next month.","start":33.39,"end":37.73,"sentiment":"neutral","sentiment_score":0.0875241095200181},{"text":"Looking at on the September 22, would you be available?","start":38.35,"end":42.21,"sentiment":"neutral","sentiment_score":0.011962849460542203}],"sentiment":"neutral","sentiment_score":0.1449362753269573,"channel":0,"num_words":60,"start":21.404999,"end":42.21},{"sentences":[{"text":"I work for a cybersecurity company myself, so it's probably not relevant to your CTO to talk to me.","start":43.405,"end":49.195,"sentiment":"neutral","sentiment_score":-0.1355793374149423}],"sentiment":"neutral","sentiment_score":-0.1355793374149423,"channel":1,"num_words":19,"start":43.405,"end":49.195},{"sentences":[{"text":"Mhmm.","start":50.235,"end":50.315002,"sentiment":"neutral","sentiment_score":-0.026369694620370865},{"text":"Mhmm.","start":50.315002,"end":50.395,"sentiment":"neutral","sentiment_score":-0.02319754660129547},{"text":"So just to clarify, you're no longer part of a Commonwealth Ombudsman?","start":50.395,"end":55.935,"sentiment":"neutral","sentiment_score":-0.06923449039459229}],"sentiment":"neutral","sentiment_score":-0.06288436613976955,"channel":0,"num_words":14,"start":50.235,"end":55.935},{"sentences":[{"text":"I haven't been there for about five years, so maybe if you could update your records.","start":56.63,"end":60.57,"sentiment":"neutral","sentiment_score":-0.08654114161618054}],"sentiment":"neutral","sentiment_score":-0.08654114161618054,"channel":1,"num_words":16,"start":56.63,"end":60.57},{"sentences":[{"text":"But you no longer works in IT?","start":61.78,"end":63.96,"sentiment":"neutral","sentiment_score":-0.08217560606343406}],"sentiment":"neutral","sentiment_score":-0.08217560606343406,"channel":0,"num_words":7,"start":61.78,"end":63.96},{"sentences":[{"text":"I work for a cybersecurity company, so, yes, I still work 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for","start":73.22493,"end":73.70493,"sentiment":"positive","sentiment_score":0.45296531915664673}],"sentiment":"neutral","sentiment_score":0.19180261072787372,"channel":0,"num_words":11,"start":71.86494,"end":73.70493},{"sentences":[{"text":"Great.","start":73.674934,"end":73.994934,"sentiment":"positive","sentiment_score":0.5077656507492065}],"sentiment":"positive","sentiment_score":0.5077656507492065,"channel":1,"num_words":1,"start":73.674934,"end":73.994934},{"sentences":[{"text":"taking 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frombound from a cybersecurity company called Karen to offer a demo of their AI-powered MDR platform. Karen's CTO is interested and asks if Mary is available on September 22. Mary clarifies Karen's employment status and asks if she can update her records, but Karen's CTO says she is no longer part of a Commonwealth Maf and so far, Mary has not been part of IT. Mary thanks Karen and ends the call."},"intents":{"segments":[{"text":"And reason we call you because our CTO would love to have a quick demo just to introduce about our company, who we are and what we do. And we're just checking and hoping if we do have an open schedule by next month.","start_word":45,"end_word":88,"intents":[{"intent":"Schedule demo","confidence_score":0.27162313}]}]},"sentiments":{"segments":[{"text":"Hello. Karen speaking. Yes. Hi.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.10734163224697112},{"text":"Good morning. Corian, this is Mary calling from Vigilance AI. I hope you're doing well. Yes. Thank you. Good to hear.","start_word":5,"end_word":25,"sentiment":"positive","sentiment_score":0.49017277359962463},{"text":"Anyways, I'll make it quick. Karian, we are a cybersecurity company. So Mhmm. runs an AI powered MDR platform. And reason we call you because our CTO would love to have a quick demo just to introduce about our company, who we are and what we do. And we're just checking and hoping if we do have an open schedule by next month. Looking at on the September 22, would you be available? I work for a cybersecurity company myself, so it's probably not relevant to your CTO to talk to me. Mhmm. Mhmm. So just to clarify, you're no longer part of a Commonwealth Ombudsman? I haven't been there for about five years, so maybe if you could update your records. But you no longer works in IT? I work for a cybersecurity company, so, yes, I still work in Oh, IT. still I see. Okay there. Alright. If in that's Okay. the case, we'll make a note of it.","start_word":26,"end_word":186,"sentiment":"neutral","sentiment_score":0.027576318010687828},{"text":"Thank you for Great. taking this Thank call.","start_word":187,"end_word":194,"sentiment":"positive","sentiment_score":0.4701978862285614},{"text":"you. Bye. Mhmm. Bye.","start_word":195,"end_word":198,"sentiment":"neutral","sentiment_score":0.13234743475914}],"average":{"sentiment":"neutral","sentiment_score":0.10152526438846524}}}}