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What what's yeah. How can I help? Right. I mean no.\n\nNot really, mate. So they just yeah. I'll be happy to receive emails. If there's anything that we like, we normally get back to you. So if I didn't get back to you with the email, that that's for our reason.\n\nSo Yeah. Look. I mean yeah. We we we we believe we got that covered. So that hence, the silence.\n\nSo happy for you to yeah. Drop an email again if if you guys got anything better than the rest of the the people who offer stuff. But, yeah, if if it's something called AI, I'll I'll I'll get back to you. Wonderful. 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How can I help?\n\nChannel 0: Oh, yes. My name is Andrew, and I represent Resilience AI. We're a cybersecurity company. And I don't think that you still remember, but we have spoken a few months ago. At the\n\nChannel 1: Right.\n\nChannel 0: time, you were busy. Yeah. So I sent your email,\n\nChannel 1: I\n\nChannel 0: and I I was just checking to see if, you know, now\n\nChannel 1: mean\n\nChannel 0: might be a better time to schedule a quick demo with our CTO.\n\nChannel 1: no. Not really, mate. So they just yeah. I'll be happy to receive emails. If there's anything that we like, we normally get back to you.\n\nSo if I didn't get back to you with the email, that that's for our reason. So\n\nChannel 0: Oh, I I totally understand. Do you guys already have a cybersecurity in place?\n\nChannel 1: Yeah. Look. I mean yeah. We we we we believe we got that covered. So that hence, the silence.\n\nSo happy for you to yeah. Drop an email again if if you guys got anything better than the rest of the the people who offer stuff. But, yeah, if if it's something called AI, I'll I'll I'll get back to you.\n\nChannel 0: Alright. Alright. Well, I just wanted to check, but, yeah, really appreciate your time, Jason.\n\nChannel 1: Wonderful.\n\nChannel 0: Have a great\n\nChannel 1: Thank\n\nChannel 0: day,\n\nChannel 1: you.\n\nChannel 0: May.\n\nChannel 1: You too, and goodbye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":2.56,"end":3.06,"sentiment":"neutral","sentiment_score":0.05863875150680542}],"sentiment":"neutral","sentiment_score":0.05863875150680542,"channel":1,"num_words":1,"start":2.56,"end":3.06},{"sentences":[{"text":"Oh, hi, Catherine.","start":4.96,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.09548688928286235}],"sentiment":"neutral","sentiment_score":0.09548688928286235,"channel":0,"num_words":3,"start":4.96,"end":6.2599998},{"sentences":[{"text":"What what's yeah.","start":8.48,"end":9.36,"sentiment":"neutral","sentiment_score":0.09297276784976323},{"text":"How can I help?","start":9.36,"end":10.34,"sentiment":"neutral","sentiment_score":0.15470219403505325}],"sentiment":"neutral","sentiment_score":0.12824672566992895,"channel":1,"num_words":7,"start":8.48,"end":10.34},{"sentences":[{"text":"Oh, yes.","start":11.36,"end":12.179999,"sentiment":"neutral","sentiment_score":0.05047398433089256},{"text":"My name is Andrew, and I represent Resilience AI.","start":12.24,"end":15.7,"sentiment":"neutral","sentiment_score":0.0460218700269858},{"text":"We're a cybersecurity company.","start":16.734999,"end":18.515,"sentiment":"neutral","sentiment_score":0.03668300295248628},{"text":"And I don't think that you still remember, but we have spoken a few months ago.","start":19.455,"end":23.634998,"sentiment":"neutral","sentiment_score":0.0038294071855489165},{"text":"At the","start":24.654999,"end":24.895,"sentiment":"neutral","sentiment_score":-0.011981902178376915}],"sentiment":"neutral","sentiment_score":0.02118737943414034,"channel":0,"num_words":33,"start":11.36,"end":24.895},{"sentences":[{"text":"Right.","start":24.755001,"end":25.255001,"sentiment":"neutral","sentiment_score":-0.01674504205584526}],"sentiment":"neutral","sentiment_score":-0.01674504205584526,"channel":1,"num_words":1,"start":24.755001,"end":25.255001},{"sentences":[{"text":"time, you were busy.","start":24.895,"end":26.035,"sentiment":"neutral","sentiment_score":-0.04762813076376915},{"text":"Yeah.","start":27.055,"end":27.294998,"sentiment":"neutral","sentiment_score":0.034493058919906616},{"text":"So I sent your 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better time to schedule a quick demo with our CTO.","start":32.81,"end":36.59,"sentiment":"neutral","sentiment_score":0.07424262251991492}],"sentiment":"neutral","sentiment_score":0.07424262251991492,"channel":0,"num_words":13,"start":32.81,"end":36.59},{"sentences":[{"text":"no.","start":37.83,"end":38.07,"sentiment":"neutral","sentiment_score":-0.09590080380439758},{"text":"Not really, mate.","start":38.07,"end":39.03,"sentiment":"neutral","sentiment_score":-0.12429386874039967},{"text":"So they just yeah.","start":39.03,"end":40.81,"sentiment":"neutral","sentiment_score":0.0009096357971429825},{"text":"I'll be happy to receive emails.","start":41.445,"end":42.965,"sentiment":"positive","sentiment_score":0.44013865292072296},{"text":"If there's anything that we like, we normally get back to 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yeah.","start":65.12,"end":67.44,"sentiment":"positive","sentiment_score":0.4072165787220001},{"text":"Drop an email again if if you guys got anything better than the rest of the the people who offer stuff.","start":67.44,"end":73.525,"sentiment":"neutral","sentiment_score":0.17064891258875528},{"text":"But, yeah, if if it's something called AI, I'll I'll I'll get back to you.","start":73.525,"end":77.945,"sentiment":"neutral","sentiment_score":0.05571048557758331}],"sentiment":"neutral","sentiment_score":0.16339485524665742,"channel":1,"num_words":42,"start":65.12,"end":77.945},{"sentences":[{"text":"Alright.","start":79.445,"end":79.945,"sentiment":"neutral","sentiment_score":0.13609455525875092},{"text":"Alright.","start":80.005,"end":80.405,"sentiment":"neutral","sentiment_score":0.16913245618343353},{"text":"Well, I just wanted to check, but, yeah, really appreciate your time, Jason.","start":80.405,"end":84.744995,"sentiment":"neutral","sentiment_score":0.3129502764114967}],"sentiment":"neutral","sentiment_score":0.2915720403194427,"channel":0,"num_words":15,"start":79.445,"end":84.744995},{"sentences":[{"text":"Wonderful.","start":84.89294,"end":85.37294,"sentiment":"positive","sentiment_score":0.6656370162963867}],"sentiment":"positive","sentiment_score":0.6656370162963867,"channel":1,"num_words":1,"start":84.89294,"end":85.37294},{"sentences":[{"text":"Have a 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too, and goodbye.","start":86.09294,"end":87.312935,"sentiment":"neutral","sentiment_score":0.22230584546923637}],"sentiment":"neutral","sentiment_score":0.22230584546923637,"channel":1,"num_words":4,"start":86.09294,"end":87.312935},{"sentences":[{"text":"Bye bye.","start":88.37294,"end":89.11294,"sentiment":"neutral","sentiment_score":0.13801461458206177}],"sentiment":"neutral","sentiment_score":0.13801461458206177,"channel":0,"num_words":2,"start":88.37294,"end":89.11294}]},"summary":{"result":"success","short":"An agent from Resilience AI calls a customer named Catherine to schedule a demo with their CTO. Catherine is busy and unable to talk at the moment, so the agent offers to send emails and get back to Catherine when she has more time. The agent confirms that Catherine's company already has cybersecurity in place and that they will get back to her if she needs anything else."},"intents":{"segments":[{"text":"So I sent your email, I and I I was just checking to see if, you know, now mean might be a better time to schedule a quick demo with our CTO.","start_word":50,"end_word":81,"intents":[{"intent":"Schedule demo with cto","confidence_score":0.29459754}]},{"text":"Do you guys already have a cybersecurity in place? Yeah. Look.","start_word":130,"end_word":140,"intents":[{"intent":"Provide information about cybersecurity coverage","confidence_score":0.002148386}]}]},"sentiments":{"segments":[{"text":"Yeah. Oh, hi, Catherine. What what's yeah. How can I help? Oh, yes. My name is Andrew, and I represent Resilience AI. We're a cybersecurity company. And I don't think that you still remember, but we have spoken a few months ago. At the Right. time, you were busy. Yeah. So I sent your email, I and I I was just checking to see if, you know, now mean might be a better time to schedule a quick demo with our CTO. no. Not really, mate. So they just yeah.","start_word":0,"end_word":89,"sentiment":"neutral","sentiment_score":0.03299936652183533},{"text":"I'll be happy to receive emails.","start_word":90,"end_word":95,"sentiment":"positive","sentiment_score":0.41628649830818176},{"text":"If there's anything that we like, we normally get back to you. So if I didn't get back to you with the email, that that's for our reason. So Oh, I I totally understand. Do you guys already have a cybersecurity in place? Yeah. Look. I mean yeah. We we we we believe we got that covered. So that hence, the silence.","start_word":96,"end_word":157,"sentiment":"neutral","sentiment_score":0.048268724232912064},{"text":"So happy for you to yeah.","start_word":158,"end_word":163,"sentiment":"positive","sentiment_score":0.40870171785354614},{"text":"Drop an email again if if you guys got anything better than the rest of the the people who offer stuff. But, yeah, if if it's something called AI, I'll I'll I'll get back to you. Alright. Alright. Well, I just wanted to check, but, yeah, really appreciate your time, Jason.","start_word":164,"end_word":214,"sentiment":"neutral","sentiment_score":0.16141502559185028},{"text":"Wonderful. Have a great Thank day, you. May.","start_word":215,"end_word":222,"sentiment":"positive","sentiment_score":0.5968396067619324},{"text":"You too, and goodbye. Bye bye.","start_word":223,"end_word":228,"sentiment":"neutral","sentiment_score":0.19118118286132812}],"average":{"sentiment":"neutral","sentiment_score":0.11285799147499292}}}}