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Alex. Yourself? So I I think I've realized your your voice mail is when you say it's good to hear from you, sounds like a voice mail. I think that's what it is. Yeah.\n\nYep. No worries. The reason for the call was the price for that traffic job. I was wondering if you've made any tracks on that. Yep.\n\nYep. Yeah. Yeah. Today's okay. I was just checking to see if it's still okay for today or not.\n\nThat's all. I'm just I'm just gonna call the the client now on another another bad day, and he's gonna ask me where my price is. So I'll probably I'll probably I'll probably get him to I'll probably give pass your fee onto him, though, so that he pays you direct. So that it's easier that way instead of it going through me. It's all clean up, if that makes sense.\n\nAlright. Yeah. That's alright. Yep. No worries.\n\nAlright. Thank you very much. See you. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Good, Alex.","start":2.48,"end":3.04,"sentiment":"positive","sentiment_score":0.4242842346429825},{"text":"Yourself?","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.2887146472930908},{"text":"So I I think I've realized your your voice mail is when you say it's good to hear from you, sounds like a voice mail.","start":4.96,"end":12.0199995,"sentiment":"neutral","sentiment_score":0.05638724241405726},{"text":"I think that's what it is.","start":12.08,"end":13.5199995,"sentiment":"neutral","sentiment_score":0.030425795043508213},{"text":"Yeah.","start":13.5199995,"end":14.0199995,"sentiment":"neutral","sentiment_score":0.0657934844493866}],"sentiment":"neutral","sentiment_score":0.07986606947545494,"num_words":35,"start":2.48,"end":14.0199995},{"sentences":[{"text":"Yep.","start":17.735,"end":18.235,"sentiment":"neutral","sentiment_score":0.21573172509670255},{"text":"No worries.","start":19.095,"end":19.755001,"sentiment":"neutral","sentiment_score":0.07694315165281296},{"text":"The reason for the call was the price for that traffic job.","start":22.295,"end":25.255001,"sentiment":"neutral","sentiment_score":-0.11314514713982742},{"text":"I was wondering if you've made any tracks on that.","start":25.255001,"end":27.675,"sentiment":"neutral","sentiment_score":-0.04480955321341753},{"text":"Yep.","start":31.53,"end":32.03,"sentiment":"neutral","sentiment_score":0.09119801968336104}],"sentiment":"neutral","sentiment_score":-0.05173158652793903,"num_words":26,"start":17.735,"end":32.03},{"sentences":[{"text":"Yep.","start":36.33,"end":36.83,"sentiment":"neutral","sentiment_score":0.054815929383039474},{"text":"Yeah.","start":38.41,"end":38.57,"sentiment":"neutral","sentiment_score":0.03839563578367233},{"text":"Yeah.","start":38.57,"end":38.73,"sentiment":"neutral","sentiment_score":0.04608910530805588},{"text":"Today's okay.","start":38.73,"end":39.29,"sentiment":"neutral","sentiment_score":0.07090001925826073},{"text":"I was just checking to see if it's still okay for today or not.","start":39.29,"end":41.69,"sentiment":"neutral","sentiment_score":0.025044956311051334}],"sentiment":"neutral","sentiment_score":0.03324895249189515,"num_words":19,"start":36.33,"end":41.69},{"sentences":[{"text":"That's all.","start":41.69,"end":42.43,"sentiment":"neutral","sentiment_score":0.016819837037473917},{"text":"I'm just I'm just gonna call the the client now on another another bad day, and he's gonna ask me where my price is.","start":42.489998,"end":50.395,"sentiment":"neutral","sentiment_score":-0.09354009287199005},{"text":"So I'll probably I'll probably I'll probably get him to I'll probably give pass your fee onto him, though, so that he pays you direct.","start":50.395,"end":58.255,"sentiment":"neutral","sentiment_score":0.0559709295630455},{"text":"So that it's easier that way instead of it going through me.","start":59.89,"end":63.19,"sentiment":"neutral","sentiment_score":0.1987690863509973},{"text":"It's all clean up, if that makes sense.","start":64.13,"end":65.99,"sentiment":"neutral","sentiment_score":0.21455717645585537}],"sentiment":"neutral","sentiment_score":0.0463329173532695,"num_words":71,"start":41.69,"end":65.99},{"sentences":[{"text":"Alright.","start":70.93,"end":71.43,"sentiment":"neutral","sentiment_score":0.07158872485160828},{"text":"Yeah.","start":72.22294,"end":72.46294,"sentiment":"neutral","sentiment_score":0.045044220983982086},{"text":"That's alright.","start":72.46294,"end":73.64294,"sentiment":"neutral","sentiment_score":0.10106395930051804},{"text":"Yep.","start":73.82294,"end":74.14294,"sentiment":"neutral","sentiment_score":0.09066136181354524},{"text":"No worries.","start":74.14294,"end":74.882935,"sentiment":"neutral","sentiment_score":0.11177708581089973}],"sentiment":"neutral","sentiment_score":0.09042519969599587,"num_words":7,"start":70.93,"end":74.882935},{"sentences":[{"text":"Alright.","start":74.94293,"end":75.44293,"sentiment":"neutral","sentiment_score":0.2158471643924713},{"text":"Thank you very much.","start":75.50294,"end":76.64294,"sentiment":"positive","sentiment_score":0.4736866429448128},{"text":"See you.","start":77.022934,"end":77.82294,"sentiment":"neutral","sentiment_score":0.08364768326282501},{"text":"Bye.","start":77.82294,"end":78.32294,"sentiment":"neutral","sentiment_score":0.09664790332317352},{"text":"Bye.","start":78.86294,"end":79.36294,"sentiment":"neutral","sentiment_score":0.04446704685688019}],"sentiment":"neutral","sentiment_score":0.2687782280974918,"num_words":9,"start":74.94293,"end":79.36294}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hi, Anthony. How are you doing?\n\nChannel 1: Good, Alex. Yourself?\n\nChannel 0: Yeah. Good. Thank you.\n\nChannel 1: So I I think\n\nChannel 0: Alright.\n\nChannel 1: I've realized your your voice mail is when you say it's good to hear from you, sounds like\n\nChannel 0: Yeah.\n\nChannel 1: a voice mail. I think that's\n\nChannel 0: It\n\nChannel 1: what\n\nChannel 0: does.\n\nChannel 1: it is. Yeah.\n\nChannel 0: Okay. It's good to hear from you is the problem. Okay. I like that.\n\nChannel 1: Yep.\n\nChannel 0: Thank you.\n\nChannel 1: No worries.\n\nChannel 0: Alright. I'll get rid of that.\n\nChannel 1: The reason for the call was the price for that traffic job. I was wondering if you've made any tracks on that.\n\nChannel 0: Yes. I've started doing it. I haven't finished it yet.\n\nChannel 1: Yep.\n\nChannel 0: I I can probably get it out to you today.\n\nChannel 1: Yep.\n\nChannel 0: Is that okay?\n\nChannel 1: Yeah. Yeah. Today's okay. I was just checking to see if it's still okay for today or not. That's all.\n\nChannel 0: Yeah.\n\nChannel 1: I'm\n\nChannel 0: Yeah.\n\nChannel 1: just\n\nChannel 0: Look up. I'm sorry. Go for it.\n\nChannel 1: I'm just gonna call the the client now on another another bad day, and he's gonna ask me where my price is. So\n\nChannel 0: Okay. Alright.\n\nChannel 1: I'll probably\n\nChannel 0: I'll I'll\n\nChannel 1: I'll probably I'll probably get him to I'll probably give pass your fee onto him, though, so that he pays you direct.\n\nChannel 0: Yep.\n\nChannel 1: So that it's easier that way instead of it going through me. It's\n\nChannel 0: Easy.\n\nChannel 1: all clean up, if that makes sense.\n\nChannel 0: Easy. Yep. Done. I'll I'll I'll write it now. Alright.\n\nSo\n\nChannel 1: Alright.\n\nChannel 0: I'll finish writing it. I'll finish\n\nChannel 1: Yeah.\n\nChannel 0: writing\n\nChannel 1: That's\n\nChannel 0: it now. Easy.\n\nChannel 1: alright. Yep. No worries. Alright.\n\nChannel 0: Awesome,\n\nChannel 1: Thank\n\nChannel 0: mate.\n\nChannel 1: you very\n\nChannel 0: Thank\n\nChannel 1: much.\n\nChannel 0: you. No.\n\nChannel 1: See you.\n\nChannel 0: I'll speak to\n\nChannel 1: Bye.\n\nChannel 0: you soon. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hi, Anthony.","start":0.96,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.11500070616602898},{"text":"How are you doing?","start":1.5999999,"end":2.42,"sentiment":"neutral","sentiment_score":0.16960501670837402}],"sentiment":"neutral","sentiment_score":0.15140357986092567,"channel":0,"num_words":6,"start":0.96,"end":2.42},{"sentences":[{"text":"Good, Alex.","start":2.48,"end":3.04,"sentiment":"positive","sentiment_score":0.4242842346429825},{"text":"Yourself?","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.2887146472930908}],"sentiment":"positive","sentiment_score":0.3790943721930186,"channel":1,"num_words":3,"start":2.48,"end":3.54},{"sentences":[{"text":"Yeah.","start":3.9199998,"end":4.24,"sentiment":"neutral","sentiment_score":0.26423001289367676},{"text":"Good.","start":4.24,"end":4.48,"sentiment":"positive","sentiment_score":0.4750936627388001},{"text":"Thank 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The agent also asks if the customer has made any progress with the job and the customer confirms that they have started and will finish it soon. The agent assures the customer that they will pass the price onto their client and take care of the rest."},"intents":{"segments":[{"text":"I'll get rid of that. The reason for the call was the price for that traffic job. I was wondering if you've made any tracks on that. Yes.","start_word":69,"end_word":96,"intents":[{"intent":"Fix traffic job","confidence_score":0.018294051}]}]},"sentiments":{"segments":[{"text":"Hi, Anthony. How are you doing?","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.14866183698177338},{"text":"Good, Alex.","start_word":6,"end_word":7,"sentiment":"positive","sentiment_score":0.4242842197418213},{"text":"Yourself? Yeah.","start_word":8,"end_word":9,"sentiment":"neutral","sentiment_score":0.2789207994937897},{"text":"Good. Thank you.","start_word":10,"end_word":12,"sentiment":"positive","sentiment_score":0.4984631538391114},{"text":"So I I think Alright. I've realized your your voice mail is when you say it's good to hear from you, sounds like Yeah. a voice mail. I think that's It does. what it is. Yeah. Okay. It's good to hear from you is the problem. Okay.","start_word":13,"end_word":59,"sentiment":"neutral","sentiment_score":0.09138958901166916},{"text":"I like that.","start_word":60,"end_word":62,"sentiment":"positive","sentiment_score":0.35792022943496704},{"text":"Yep.","start_word":63,"end_word":63,"sentiment":"neutral","sentiment_score":0.21573172509670255},{"text":"Thank you.","start_word":64,"end_word":65,"sentiment":"positive","sentiment_score":0.33474671840667725},{"text":"No worries. Alright. I'll get rid of that. The reason for the call was the price for that traffic job. I was wondering if you've made any tracks on that. Yes. I've started doing it. I haven't finished it yet. Yep. I I can probably get it out to you today. Yep. Is that okay? Yeah. Yeah. Today's okay. I was just checking to see if it's still okay for today or not. That's all. Yeah. I'm Yeah. just Look up. I'm sorry. Go for it. I'm just gonna call the the client now on another another bad day, and he's gonna ask me where my price is. So Okay. Alright. I'll probably I'll I'll I'll probably I'll probably get him to I'll probably give pass your fee onto him, though, so that he pays you direct. Yep. So that it's easier that way instead of it going through me. It's Easy. all clean up, if that makes sense. Easy. Yep. Done. I'll I'll I'll write it now. Alright. So Alright. I'll finish writing it. I'll finish Yeah. writing That's it now. Easy. alright. Yep. No worries. 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