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AT and T tech support. I'm good. How are you, sir? Mhmm.\n\nWhat? No. Sorry to hear that. My condolences. What's the the account holder's name?\n\nOh, okay. So you wanna you wanna you wanna activate a new connection. That's what you're saying? Who's it activated with? With with which company?\n\nOh, okay. Yeah. Because the name that you gave me doesn't come up. I need a person's name. Do you know?\n\nYep. Yeah. Okay. Yep. No worries.\n\nYeah. Okay. Intel Internet twenty five ten. Yep. I just need to get a a mobile number or something like that.\n\nYeah. Yep. Mhmm. 56. Yeah.\n\nNo. That doesn't come up either. You don't know the person's first name? Oliver. O l I Oliver, v a r, was it?\n\nOliver. Oliver. Yeah. Sorry. My bad.\n\nOliver. Looks like okay. Is that Oliver O'Kane? Hang on. Let me just give you the address.\n\nThe address is Unit 4051 Blue Street. Is that it? I wonder if that's on a Linham network. Alright. Let me just yep.\n\nIf it's gonna be on our platform, otherwise, we can't help you. No. That's that's not us. That's Telly. We're Airtel.\n\nYeah. I mean, we can help you out. But if you have any issues, you can give us a call. We can get you connected in minutes. That's not a problem.\n\nBut it's it's Tally. They're the they got that name from us. No. You're no worries, mate. Cheers, buddy.\n\nBye. Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":0.24,"end":0.9,"sentiment":"neutral","sentiment_score":0.2008691430091858},{"text":"AT and T tech support.","start":0.96,"end":2.02,"sentiment":"neutral","sentiment_score":0.14807411134243012},{"text":"I'm good.","start":4.3199997,"end":4.7999997,"sentiment":"positive","sentiment_score":0.4108296185731888},{"text":"How are you, sir?","start":4.7999997,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.2685798406600952},{"text":"Mhmm.","start":10.8,"end":11.3,"sentiment":"neutral","sentiment_score":-0.0678137019276619}],"sentiment":"neutral","sentiment_score":0.2121624100421156,"num_words":14,"start":0.24,"end":11.3},{"sentences":[{"text":"What?","start":20.895,"end":21.395,"sentiment":"neutral","sentiment_score":-0.14734692871570587},{"text":"No.","start":26.91,"end":27.41,"sentiment":"neutral","sentiment_score":-0.1694926917552948},{"text":"Sorry to hear 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How are you today? Good. Very well. My name's Warren. I'm from Sunrise Computers in Brisbane. Now one of my clients used to be with SamTel, and Sam and Lewis has passed away, and apparently the business has been passed to you guys. He's lost Internet today, so he's asked me to come out and try and get their Internet up and going. So are you aware of any of this? Okay. Oh, look. I I don't know. So it doesn't mean much to me that it the account holder here is health healthy sorry. Foot Health Clinic at Sanford. So they used to be on fixed wireless, and that's been disconnected. But there is a fiber to the node connection here that is active, but the credentials in that are for SamTel, and that my understanding is that business is closed or is about to close. So I thought I'd better check with you guys. Well, my understanding, the connection's activated. So I just need the credentials to put it into their router. So with you, Airtel. And they had it they had it hang on. I'll just put you on speaker. Give me two secs. I'll give you some information they gave me. Because they that's on an app that they were showing me. Sports Health Clinic Sanford, and it's through Internet Unit 78 Mount Glorious Road Sanford. Airtel NBN Internet twenty five ten is their plan. Yeah. Sure. Let me give you the number I've got for him. I can go and see him if I need to. He's just just saying I'm patient. 0400 145 856. And my name is Warren. I'm a computer technician. Okay. Bear with me. I'll Oliver. Welcome to ASR? That close? No. No. This is Unit 78 Mount Glorious Road, Sanford Village, Queensland 4520. If I grab the app on the phone, is there any information I can give you out of that that'll help you identify us? I'm guessing it's on your platform. The app's on your platform. And it says it's a Tel Air NBN Internet n twenty. Sorry, mate. Yeah. Yeah. Yeah. Okay. Sorry, mate. Tell it. Okay. Thank you. Apologies. Okay. 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How are you today? Good. Very well. My name's Warren.\n\nI'm from Sunrise Computers in Brisbane. Now one of my clients used to be with SamTel, and Sam and Lewis has passed away, and apparently the business has been passed to you guys. He's lost Internet today, so he's asked me to come out and try and get their Internet up and going. So are you aware of any of this? Okay.\n\nOh, look. I I don't know. So it doesn't mean much to me that it the account holder here is health healthy sorry. Foot Health Clinic at Sanford. So they used to be on fixed wireless, and that's been disconnected.\n\nBut there is a fiber to the node connection here that is active, but the credentials in that are for SamTel, and that my understanding is that business is closed or is about to close. So I thought I'd better check with you guys. Well, my understanding, the connection's activated. So I just need the credentials to put it into their router. So with you, Airtel.\n\nAnd they had it they had it hang on. 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technician.","start":144.47,"end":145.69,"sentiment":"neutral","sentiment_score":0.011137492139823735}],"sentiment":"neutral","sentiment_score":0.050095909740775824,"num_words":28,"start":131.075,"end":145.69},{"sentences":[{"text":"Okay.","start":148.39,"end":148.87,"sentiment":"neutral","sentiment_score":-0.011076675727963448},{"text":"Bear with me.","start":148.87,"end":149.43,"sentiment":"neutral","sentiment_score":-0.032629029204448066},{"text":"I'll Oliver.","start":149.43,"end":152.25,"sentiment":"neutral","sentiment_score":-0.01087026612367481},{"text":"Welcome to ASR?","start":156.15,"end":157.20999,"sentiment":"neutral","sentiment_score":0.028120544428626697},{"text":"That close?","start":173.95999,"end":174.54,"sentiment":"neutral","sentiment_score":-0.023106202483177185}],"sentiment":"neutral","sentiment_score":-0.008414097024466504,"num_words":11,"start":148.39,"end":174.54},{"sentences":[{"text":"No.","start":183.31999,"end":183.81999,"sentiment":"neutral","sentiment_score":-0.07677354663610458},{"text":"No.","start":183.87999,"end":184.37999,"sentiment":"neutral","sentiment_score":-0.09499382972717284},{"text":"This is Unit 78 Mount Glorious Road, Sanford Village, Queensland 4520.","start":184.84,"end":191.815,"sentiment":"neutral","sentiment_score":-0.08076993105086414},{"text":"If I grab the app on the phone, is there any information I can give you out of that that'll help you identify us?","start":200.355,"end":206.52,"sentiment":"neutral","sentiment_score":0.0029249838165317974},{"text":"I'm guessing it's on your 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mate.","start":222.315,"end":223.215,"sentiment":"neutral","sentiment_score":-0.04400797002017498},{"text":"Yeah.","start":228.875,"end":229.11499,"sentiment":"neutral","sentiment_score":0.029360022395849228},{"text":"Yeah.","start":229.11499,"end":229.355,"sentiment":"neutral","sentiment_score":-0.021556543186306953}],"sentiment":"neutral","sentiment_score":-0.04869400570169091,"num_words":20,"start":212.18001,"end":229.355},{"sentences":[{"text":"Yeah.","start":229.355,"end":229.855,"sentiment":"neutral","sentiment_score":0.018422000110149384},{"text":"Okay.","start":230.235,"end":230.735,"sentiment":"neutral","sentiment_score":0.015891142189502716},{"text":"Sorry, mate.","start":230.955,"end":231.81294,"sentiment":"neutral","sentiment_score":-0.01823394652456045},{"text":"Tell 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AT and T tech support.\n\nChannel 1: Good day. How are you today?\n\nChannel 0: I'm good. How are you, sir?\n\nChannel 1: Good. Very well. My name's Warren. I'm from Sunrise Computers in Brisbane. Now\n\nChannel 0: Mhmm.\n\nChannel 1: one of my clients used to be with SamTel, and Sam and Lewis has passed away, and apparently the business has been passed to you guys. He's lost\n\nChannel 0: What?\n\nChannel 1: Internet today, so he's asked me to come out and try and get their Internet up and going.\n\nChannel 0: No.\n\nChannel 1: So are you aware of any of this?\n\nChannel 0: Sorry\n\nChannel 1: Okay.\n\nChannel 0: to hear that. My condolences.\n\nChannel 1: Oh, look. I I don't know. So it doesn't mean much to\n\nChannel 0: What's\n\nChannel 1: me that\n\nChannel 0: the\n\nChannel 1: it\n\nChannel 0: the account holder's name?\n\nChannel 1: the account holder here is health healthy sorry. Foot Health Clinic at Sanford. So they used to be on fixed wireless, and that's been disconnected. But there is a fiber to the node connection here that is active, but the credentials in that are for SamTel, and that my understanding is that business is closed or is about to close. So I\n\nChannel 0: Oh,\n\nChannel 1: thought\n\nChannel 0: okay.\n\nChannel 1: I'd better\n\nChannel 0: So\n\nChannel 1: check\n\nChannel 0: you wanna\n\nChannel 1: with you\n\nChannel 0: you\n\nChannel 1: guys.\n\nChannel 0: wanna you wanna activate a new connection. That's what you're saying?\n\nChannel 1: Well, my understanding, the connection's activated. So I just need the credentials to put it into their router.\n\nChannel 0: Who's it\n\nChannel 1: So\n\nChannel 0: activated with? With with which company?\n\nChannel 1: with you, Airtel. And they\n\nChannel 0: Oh,\n\nChannel 1: had\n\nChannel 0: okay.\n\nChannel 1: it they had it hang on. I'll just put you on speaker.\n\nChannel 0: Yeah. Because the name that you gave me doesn't come up. I need a person's name. Do you know?\n\nChannel 1: Give me two secs. I'll give you some information\n\nChannel 0: Yep.\n\nChannel 1: they\n\nChannel 0: Yeah.\n\nChannel 1: gave\n\nChannel 0: Okay.\n\nChannel 1: me.\n\nChannel 0: Yep.\n\nChannel 1: Because\n\nChannel 0: No\n\nChannel 1: they\n\nChannel 0: worries.\n\nChannel 1: that's on an app that they were showing me.\n\nChannel 0: Yeah.\n\nChannel 1: Sports Health Clinic Sanford, and it's through Internet Unit 78 Mount Glorious Road Sanford. Airtel NBN Internet twenty five ten is their plan.\n\nChannel 0: Okay. Intel Internet twenty five ten. Yep. I just need to get a a mobile number or something like that.\n\nChannel 1: Yeah. Sure. Let me give you the number I've got for him. I can go and see him if I need to. He's\n\nChannel 0: Yeah.\n\nChannel 1: just just saying I'm patient. 0400\n\nChannel 0: Yep.\n\nChannel 1: 145\n\nChannel 0: Mhmm.\n\nChannel 1: 856.\n\nChannel 0: 56.\n\nChannel 1: And my name is Warren. I'm a computer technician.\n\nChannel 0: Yeah. No. That doesn't come up either.\n\nChannel 1: Okay. Bear\n\nChannel 0: You\n\nChannel 1: with\n\nChannel 0: don't\n\nChannel 1: me.\n\nChannel 0: know\n\nChannel 1: I'll\n\nChannel 0: the person's first name?\n\nChannel 1: Oliver.\n\nChannel 0: Oliver. O l\n\nChannel 1: Welcome to ASR?\n\nChannel 0: I Oliver, v a r, was it? Oliver. Oliver. Yeah. Sorry.\n\nMy bad. Oliver. Looks like okay. Is that Oliver O'Kane?\n\nChannel 1: That close?\n\nChannel 0: Hang on. Let me just give you the address. The address is Unit 4051 Blue Street. Is that it?\n\nChannel 1: No. No. This is Unit 78 Mount Glorious Road, Sanford Village, Queensland 4520.\n\nChannel 0: I wonder if that's on a Linham network. Alright. Let me just\n\nChannel 1: If I grab the app on the phone, is there\n\nChannel 0: yep.\n\nChannel 1: any information I can give you out of that that'll help you identify us?\n\nChannel 0: If it's gonna be on our platform, otherwise, we can't help you.\n\nChannel 1: I'm guessing it's on your platform. The app's on your platform. And it says it's a Tel Air NBN Internet\n\nChannel 0: No. That's\n\nChannel 1: n twenty.\n\nChannel 0: that's not us. That's Telly. We're Airtel.\n\nChannel 1: Sorry, mate.\n\nChannel 0: Yeah. I mean, we can help you out. But if you have any issues, you can give us a call. We can get you connected in minutes. That's\n\nChannel 1: Yeah.\n\nChannel 0: not a\n\nChannel 1: Yeah.\n\nChannel 0: problem.\n\nChannel 1: Yeah. Okay. Sorry,\n\nChannel 0: But it's\n\nChannel 1: mate.\n\nChannel 0: it's Tally. They're the\n\nChannel 1: Tell\n\nChannel 0: they\n\nChannel 1: it.\n\nChannel 0: got that name from us.\n\nChannel 1: Okay. Thank you. Apologies.\n\nChannel 0: No. You're no worries, mate. Cheers,\n\nChannel 1: Okay.\n\nChannel 0: buddy.\n\nChannel 1: Bye.\n\nChannel 0: Bye. Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":0.24,"end":0.9,"sentiment":"neutral","sentiment_score":0.2008691430091858},{"text":"AT and T tech support.","start":0.96,"end":2.02,"sentiment":"neutral","sentiment_score":0.14807411134243012}],"sentiment":"neutral","sentiment_score":0.1631584061043603,"channel":0,"num_words":7,"start":0.24,"end":2.02},{"sentences":[{"text":"Good day.","start":2.72,"end":3.12,"sentiment":"positive","sentiment_score":0.35481031239032745},{"text":"How are you today?","start":3.12,"end":4.1,"sentiment":"neutral","sentiment_score":0.322048656642437}],"sentiment":"neutral","sentiment_score":0.33296920855840045,"channel":1,"num_words":6,"start":2.72,"end":4.1},{"sentences":[{"text":"I'm good.","start":4.3199997,"end":4.7999997,"sentiment":"positive","sentiment_score":0.4108296185731888},{"text":"How are you, 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Brisbane.","start":7.8399997,"end":10.179999,"sentiment":"neutral","sentiment_score":0.06296372413635254},{"text":"Now","start":10.639999,"end":11.139999,"sentiment":"neutral","sentiment_score":-0.057986076921224594}],"sentiment":"neutral","sentiment_score":0.11645381639783199,"channel":1,"num_words":13,"start":5.7599998,"end":11.139999},{"sentences":[{"text":"Mhmm.","start":10.8,"end":11.3,"sentiment":"neutral","sentiment_score":-0.0678137019276619}],"sentiment":"neutral","sentiment_score":-0.0678137019276619,"channel":0,"num_words":1,"start":10.8,"end":11.3},{"sentences":[{"text":"one of my clients used to be with SamTel, and Sam and Lewis has passed away, and apparently the business has been passed to you guys.","start":11.759999,"end":19.735,"sentiment":"neutral","sentiment_score":-0.22304531588004187},{"text":"He's 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here is health healthy sorry.","start":41.3,"end":47.975,"sentiment":"neutral","sentiment_score":-0.04146940540522337},{"text":"Foot Health Clinic at Sanford.","start":47.975,"end":50.635,"sentiment":"neutral","sentiment_score":-0.04546022415161133},{"text":"So they used to be on fixed wireless, and that's been disconnected.","start":55.254997,"end":60.93,"sentiment":"neutral","sentiment_score":-0.06516091587642829},{"text":"But there is a fiber to the node connection here that is active, but the credentials in that are for SamTel, and that my understanding is that business is closed or is about to close.","start":61.31,"end":72.03,"sentiment":"neutral","sentiment_score":-0.12478271499276161},{"text":"So 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a","start":228.89,"end":229.13,"sentiment":"neutral","sentiment_score":-0.002656339667737484}],"sentiment":"neutral","sentiment_score":-0.002656339667737484,"channel":0,"num_words":2,"start":228.89,"end":229.13},{"sentences":[{"text":"Yeah.","start":229.11499,"end":229.355,"sentiment":"neutral","sentiment_score":-0.021556543186306953}],"sentiment":"neutral","sentiment_score":-0.021556543186306953,"channel":1,"num_words":1,"start":229.11499,"end":229.355},{"sentences":[{"text":"problem.","start":229.13,"end":229.63,"sentiment":"neutral","sentiment_score":-0.012253645807504654}],"sentiment":"neutral","sentiment_score":-0.012253645807504654,"channel":0,"num_words":1,"start":229.13,"end":229.63},{"sentences":[{"text":"Yeah.","start":229.355,"end":229.855,"sentiment":"neutral","sentiment_score":0.018422000110149384},{"text":"Okay.","start":230.235,"end":230.735,"sentiment":"neutral","sentiment_score":0.015891142189502716},{"text":"Sorry,","start":230.955,"end":231.355,"sentiment":"neutral","sentiment_score":-0.022191323339939117}],"sentiment":"neutral","sentiment_score":0.004040606319904327,"channel":1,"num_words":3,"start":229.355,"end":231.355},{"sentences":[{"text":"But it's","start":231.015,"end":231.755,"sentiment":"neutral","sentiment_score":-0.033323438838124275}],"sentiment":"neutral","sentiment_score":-0.033323438838124275,"channel":0,"num_words":2,"start":231.015,"end":231.755},{"sentences":[{"text":"mate.","start":231.355,"end":231.81294,"sentiment":"neutral","sentiment_score":-0.014276569709181786}],"sentiment":"neutral","sentiment_score":-0.014276569709181786,"channel":1,"num_words":1,"start":231.355,"end":231.81294},{"sentences":[{"text":"it's Tally.","start":232.055,"end":232.455,"sentiment":"neutral","sentiment_score":-0.0008297329768538475},{"text":"They're the","start":232.455,"end":232.855,"sentiment":"neutral","sentiment_score":-0.023365731351077557}],"sentiment":"neutral","sentiment_score":-0.012097732163965702,"channel":0,"num_words":4,"start":232.055,"end":232.855},{"sentences":[{"text":"Tell","start":233.09294,"end":233.33295,"sentiment":"neutral","sentiment_score":-0.020708393305540085}],"sentiment":"neutral","sentiment_score":-0.020708393305540085,"channel":1,"num_words":1,"start":233.09294,"end":233.33295},{"sentences":[{"text":"they","start":233.255,"end":233.495,"sentiment":"neutral","sentiment_score":-0.018431413918733597}],"sentiment":"neutral","sentiment_score":-0.018431413918733597,"channel":0,"num_words":1,"start":233.255,"end":233.495},{"sentences":[{"text":"it.","start":233.33295,"end":233.83295,"sentiment":"neutral","sentiment_score":-0.023375730961561203}],"sentiment":"neutral","sentiment_score":-0.023375730961561203,"channel":1,"num_words":1,"start":233.33295,"end":233.83295},{"sentences":[{"text":"got that name from us.","start":233.495,"end":234.955,"sentiment":"neutral","sentiment_score":-0.02435598075389862}],"sentiment":"neutral","sentiment_score":-0.02435598075389862,"channel":0,"num_words":5,"start":233.495,"end":234.955},{"sentences":[{"text":"Okay.","start":236.77295,"end":237.25294,"sentiment":"neutral","sentiment_score":0.07393764704465866},{"text":"Thank you.","start":237.25294,"end":237.81294,"sentiment":"neutral","sentiment_score":0.14244117587804794},{"text":"Apologies.","start":237.81294,"end":238.31294,"sentiment":"neutral","sentiment_score":-0.06533105671405792}],"sentiment":"neutral","sentiment_score":0.07337223552167416,"channel":1,"num_words":4,"start":236.77295,"end":238.31294},{"sentences":[{"text":"No.","start":238.69499,"end":238.935,"sentiment":"neutral","sentiment_score":0.06340330839157104},{"text":"You're no worries, mate.","start":238.935,"end":239.895,"sentiment":"neutral","sentiment_score":0.1452591735869646},{"text":"Cheers,","start":239.895,"end":240.215,"sentiment":"positive","sentiment_score":0.3648463487625122}],"sentiment":"neutral","sentiment_score":0.16821439191699028,"channel":0,"num_words":6,"start":238.69499,"end":240.215},{"sentences":[{"text":"Okay.","start":240.05295,"end":240.45294,"sentiment":"neutral","sentiment_score":0.26316314935684204}],"sentiment":"neutral","sentiment_score":0.26316314935684204,"channel":1,"num_words":1,"start":240.05295,"end":240.45294},{"sentences":[{"text":"buddy.","start":240.215,"end":240.535,"sentiment":"neutral","sentiment_score":0.24737867712974548}],"sentiment":"neutral","sentiment_score":0.24737867712974548,"channel":0,"num_words":1,"start":240.215,"end":240.535},{"sentences":[{"text":"Bye.","start":240.45294,"end":240.95294,"sentiment":"neutral","sentiment_score":0.1863715499639511}],"sentiment":"neutral","sentiment_score":0.1863715499639511,"channel":1,"num_words":1,"start":240.45294,"end":240.95294},{"sentences":[{"text":"Bye.","start":240.535,"end":241.035,"sentiment":"neutral","sentiment_score":0.097927987575531},{"text":"Bye.","start":241.095,"end":241.595,"sentiment":"neutral","sentiment_score":-0.06899958103895187}],"sentiment":"neutral","sentiment_score":0.014464203268289566,"channel":0,"num_words":2,"start":240.535,"end":241.595}]},"summary":{"result":"success","short":"A customer from Sunrise Computers in Brisbane calls AT and T tech support to activate a new connection for a client who lost their internet. The representative asks for the client's name and the account holder's information, and the customer provides the information. The representative explains that the connection is activated on the client's platform and offers assistance if there are any issues."},"intents":{"segments":[{"text":"I just need to get a a mobile number or something like that.","start_word":329,"end_word":341,"intents":[{"intent":"Request mobile number","confidence_score":0.15358803},{"intent":"Provide phone number","confidence_score":0.2414715}]},{"text":"Bear You with don't me. know I'll the person's first name? Oliver. Oliver.","start_word":394,"end_word":406,"intents":[{"intent":"Provide personal information","confidence_score":0.015683075}]},{"text":"Is that Oliver O'Kane? That close? Hang on. Let me just give you the address. The address is Unit 4051 Blue Street. Is that it?","start_word":429,"end_word":453,"intents":[{"intent":"Confirm location","confidence_score":0.028158963}]},{"text":"Let me just give you the address. The address is Unit 4051 Blue Street. Is that it?","start_word":437,"end_word":453,"intents":[{"intent":"Provide address","confidence_score":0.44883713}]},{"text":"This is Unit 78 Mount Glorious Road, Sanford Village, Queensland 4520. I wonder if that's on a Linham network. Alright.","start_word":456,"end_word":475,"intents":[{"intent":"Verify linham network affiliation","confidence_score":0.000001641469}]},{"text":"I mean, we can help you out. But if you have any issues, you can give us a call. We can get you connected in minutes. That's Yeah.","start_word":550,"end_word":577,"intents":[{"intent":"Assist caller with connectivity","confidence_score":0.000009026965}]}]},"sentiments":{"segments":[{"text":"Good afternoon. AT and T tech support.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.16141635179519653},{"text":"Good day.","start_word":7,"end_word":8,"sentiment":"positive","sentiment_score":0.34973448514938354},{"text":"How are you today?","start_word":9,"end_word":12,"sentiment":"neutral","sentiment_score":0.32253918051719666},{"text":"I'm good.","start_word":13,"end_word":14,"sentiment":"positive","sentiment_score":0.40553924441337585},{"text":"How are you, sir?","start_word":15,"end_word":18,"sentiment":"neutral","sentiment_score":0.27006083726882935},{"text":"Good. Very well.","start_word":19,"end_word":21,"sentiment":"positive","sentiment_score":0.34111782908439636},{"text":"My name's Warren. I'm from Sunrise Computers in Brisbane. Now Mhmm. one of my clients used to be with SamTel, and Sam and Lewis has passed away, and apparently the business has been passed to you guys. He's lost What? Internet today, so he's asked me to come out and try and get their Internet up and going. No. So are you aware of any of this? Sorry Okay. to hear that. My condolences. Oh, look. I I don't know. So it doesn't mean much to What's me that the it the account holder's name? the account holder here is health healthy sorry. Foot Health Clinic at Sanford. So they used to be on fixed wireless, and that's been disconnected. But there is a fiber to the node connection here that is active, but the credentials in that are for SamTel, and that my understanding is that business is closed or is about to close. So I Oh, thought okay. I'd better So check you wanna with you you guys. wanna you wanna activate a new connection. That's what you're saying? Well, my understanding, the connection's activated. So I just need the credentials to put it into their router. Who's it So activated with? With with which company? with you, Airtel. And they Oh, had okay. it they had it hang on. I'll just put you on speaker. Yeah. Because the name that you gave me doesn't come up. I need a person's name. Do you know? Give me two secs. I'll give you some information Yep. they Yeah. gave Okay. me. Yep. Because No they worries. that's on an app that they were showing me. Yeah. Sports Health Clinic Sanford, and it's through Internet Unit 78 Mount Glorious Road Sanford. Airtel NBN Internet twenty five ten is their plan. Okay. Intel Internet twenty five ten. Yep. I just need to get a a mobile number or something like that. Yeah. Sure. Let me give you the number I've got for him. I can go and see him if I need to. He's Yeah. just just saying I'm patient. 0400 Yep. 145 Mhmm. 856. 56. And my name is Warren. I'm a computer technician. Yeah. No. That doesn't come up either. Okay. Bear You with don't me. know I'll the person's first name? Oliver. Oliver. O l Welcome to ASR? I Oliver, v a r, was it? Oliver. Oliver. Yeah. Sorry. My bad. Oliver. Looks like okay. Is that Oliver O'Kane? That close? Hang on. Let me just give you the address. The address is Unit 4051 Blue Street. Is that it? No. No. This is Unit 78 Mount Glorious Road, Sanford Village, Queensland 4520. I wonder if that's on a Linham network. Alright. Let me just If I grab the app on the phone, is there yep. any information I can give you out of that that'll help you identify us? If it's gonna be on our platform, otherwise, we can't help you. I'm guessing it's on your platform. The app's on your platform. And it says it's a Tel Air NBN Internet No. That's n twenty. that's not us. That's Telly. We're Airtel. Sorry, mate. Yeah. I mean, we can help you out. But if you have any issues, you can give us a call. We can get you connected in minutes. That's Yeah. not a Yeah. problem. Yeah. Okay. Sorry, But it's mate. it's Tally. They're the Tell they it. got that name from us. Okay. Thank you. Apologies. No. You're no worries, mate. Cheers, Okay. buddy. Bye. Bye. Bye.","start_word":22,"end_word":614,"sentiment":"neutral","sentiment_score":-0.026383546273684225}],"average":{"sentiment":"neutral","sentiment_score":-0.012996190798753512}}}}