{"metadata":{"transaction_key":"deprecated","request_id":"019eec84-6a5c-7841-bc7f-beb09a25e329","sha256":"e158dff14dd5cbc271eb33070a6b31b04e1cd173366d9d3c7689268c04151413","created":"2026-06-21T23:29:22.311Z","duration":14.327937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Ronald.","confidence":0.83325195,"words":[{"word":"ronald","start":8.639999,"end":9.139999,"confidence":0.83325195,"punctuated_word":"Ronald.","sentiment":"neutral","sentiment_score":-0.039164721965789795}],"paragraphs":{"transcript":"\nRonald.","paragraphs":[{"sentences":[{"text":"Ronald.","start":8.639999,"end":9.139999,"sentiment":"neutral","sentiment_score":-0.039164721965789795}],"sentiment":"neutral","sentiment_score":-0.039164721965789795,"num_words":1,"start":8.639999,"end":9.139999}]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"hi","start":0.24,"end":0.48,"confidence":0.842041,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2380080074071884},{"word":"if","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.08036506175994873},{"word":"you","start":0.79999995,"end":0.96,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.02151994407176971},{"word":"record","start":0.96,"end":1.36,"confidence":0.99609375,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.05934546142816544},{"word":"your","start":1.36,"end":1.52,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.006634727120399475},{"word":"name","start":1.52,"end":1.8399999,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.07810443639755249},{"word":"and","start":1.8399999,"end":2.0,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.05074802041053772},{"word":"reason","start":2.0,"end":2.32,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.15296421945095062},{"word":"for","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.08237700164318085},{"word":"calling","start":2.56,"end":3.06,"confidence":0.9975586,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.1052056923508644},{"word":"i'll","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.014875268563628197},{"word":"see","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.04132762551307678},{"word":"if","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.026621229946613312},{"word":"this","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.04751884937286377},{"word":"person","start":3.9199998,"end":4.24,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.08337342739105225},{"word":"is","start":4.24,"end":4.48,"confidence":0.94140625,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.024149149656295776},{"word":"available","start":4.48,"end":4.98,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.09533416479825974}],"paragraphs":{"transcript":"\nHi. If you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":0.2380080074071884},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.98,"sentiment":"neutral","sentiment_score":-0.05060838477220386}],"sentiment":"neutral","sentiment_score":-0.03363094993812196,"num_words":17,"start":0.24,"end":4.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Ronald.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":0.2380080074071884},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.98,"sentiment":"neutral","sentiment_score":-0.05060838477220386}],"sentiment":"neutral","sentiment_score":-0.03363094993812196,"channel":1,"num_words":17,"start":0.24,"end":4.98},{"sentences":[{"text":"Ronald.","start":8.639999,"end":9.139999,"sentiment":"neutral","sentiment_score":-0.039164721965789795}],"sentiment":"neutral","sentiment_score":-0.039164721965789795,"channel":0,"num_words":1,"start":8.639999,"end":9.139999}]},"summary":{"result":"success","short":"Hi. If you record your name and reason for calling, I'll see if this person is available. Ronald."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Ronald.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":-0.027951916679739952}],"average":{"sentiment":"neutral","sentiment_score":-0.02795191764831543}}}}