{"metadata":{"transaction_key":"deprecated","request_id":"019ef1c4-5747-7962-84c3-8cef3712bf61","sha256":"faed7ce3801be93afdde2401bfe3c89acd99e91572434522a6bbe9af795f4e42","created":"2026-06-22T23:57:17.806Z","duration":8.351937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You are trying to reach is currently out of the office. Please leave a message after the tone. When you have finished","confidence":1.0,"words":[{"word":"you","start":0.39999998,"end":0.48,"confidence":0.7714844,"punctuated_word":"You","sentiment":"negative","sentiment_score":-0.7157050371170044},{"word":"are","start":0.48,"end":0.71999997,"confidence":0.99902344,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.7539252638816833},{"word":"trying","start":0.71999997,"end":0.96,"confidence":0.9970703,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.7138167023658752},{"word":"to","start":0.96,"end":1.12,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.709160327911377},{"word":"reach","start":1.12,"end":1.52,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.631774365901947},{"word":"is","start":1.52,"end":1.76,"confidence":0.9951172,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.7166292667388916},{"word":"currently","start":1.76,"end":2.24,"confidence":1.0,"punctuated_word":"currently","sentiment":"negative","sentiment_score":-0.7573237419128418},{"word":"out","start":2.24,"end":2.3999999,"confidence":0.9951172,"punctuated_word":"out","sentiment":"negative","sentiment_score":-0.7649116516113281},{"word":"of","start":2.3999999,"end":2.56,"confidence":0.99902344,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.773347020149231},{"word":"the","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.7952519059181213},{"word":"office","start":2.72,"end":3.22,"confidence":0.99902344,"punctuated_word":"office.","sentiment":"negative","sentiment_score":-0.6987568140029907},{"word":"please","start":4.08,"end":4.56,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6257911920547485},{"word":"leave","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5031213760375977},{"word":"a","start":4.7999997,"end":4.88,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5542359352111816},{"word":"message","start":4.88,"end":5.3599997,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5860216617584229},{"word":"after","start":5.3599997,"end":5.68,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4136315584182739},{"word":"the","start":5.68,"end":5.8399997,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5589097738265991},{"word":"tone","start":5.8399997,"end":6.3399997,"confidence":0.92407227,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.539087176322937},{"word":"when","start":6.96,"end":7.2,"confidence":0.9980469,"punctuated_word":"When","sentiment":"negative","sentiment_score":-0.3762109875679016},{"word":"you","start":7.2,"end":7.44,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.427396297454834},{"word":"have","start":7.44,"end":7.68,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.3809095323085785},{"word":"finished","start":7.68,"end":8.18,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.1975826472043991}],"paragraphs":{"transcript":"\nYou are trying to reach is currently out of the office. Please leave a message after the tone. When you have finished","paragraphs":[{"sentences":[{"text":"You are trying to reach is currently out of the office.","start":0.39999998,"end":3.22,"sentiment":"negative","sentiment_score":-0.7300547361373901},{"text":"Please leave a message after the tone.","start":4.08,"end":6.3399997,"sentiment":"negative","sentiment_score":-0.5401140962328229},{"text":"When you have finished","start":6.96,"end":8.18,"sentiment":"negative","sentiment_score":-0.3455248661339283}],"sentiment":"negative","sentiment_score":-0.5997045561671257,"num_words":22,"start":0.39999998,"end":8.18}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You are trying to reach is currently out of the office. Please leave a message after the tone. When you have finished","paragraphs":[{"sentences":[{"text":"You are trying to reach is currently out of the office.","start":0.39999998,"end":3.22,"sentiment":"negative","sentiment_score":-0.7300547361373901},{"text":"Please leave a message after the tone.","start":4.08,"end":6.3399997,"sentiment":"negative","sentiment_score":-0.5401140962328229},{"text":"When you have finished","start":6.96,"end":8.18,"sentiment":"negative","sentiment_score":-0.3455248661339283}],"sentiment":"negative","sentiment_score":-0.5997045561671257,"channel":1,"num_words":22,"start":0.39999998,"end":8.18}]},"summary":{"result":"success","short":"You are trying to reach is currently out of the office. Please leave a message after the tone. When you have finished"},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":11,"end_word":17,"intents":[{"intent":"Leave message","confidence_score":0.8055234}]}]},"sentiments":{"segments":[{"text":"You are trying to reach is currently out of the office. Please leave a message after the tone. When you have finished","start_word":0,"end_word":21,"sentiment":"negative","sentiment_score":-0.6068271994590759}],"average":{"sentiment":"negative","sentiment_score":-0.6068272399902344}}}}