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to Our Lady of the Sacred Heart Catholic College, Alice Springs. If you know the menu option you require, dial it now. To repeat the following menu options at any time, press 9. To contact the campus directly, press 2. For fees and payments, press 3.\n\nFor venue hire, property management, and deliveries, press 4. For enrollment inquiries and the principal's secretary, press 5. For public relations, press 6. For the college shop, press 7. If you would like to talk to a receptionist, press 0 or stay on the line and one of our friendly staff will assist.\n\nOur Lady of the Sacred Heart Catholic College reception. Is not available to take your call. Please leave a message after the tone. Press the","paragraphs":[{"sentences":[{"text":"Welcome to Our Lady of the Sacred Heart Catholic College, Alice Springs.","start":0.16,"end":3.86,"sentiment":"positive","sentiment_score":0.47175078839063644},{"text":"If you know the menu option you require, dial it now.","start":4.24,"end":7.46,"sentiment":"neutral","sentiment_score":0.11131514507261189},{"text":"To repeat the following menu options at any time, press 9.","start":7.9199996,"end":11.86,"sentiment":"neutral","sentiment_score":0.04336476715450937},{"text":"To contact the campus directly, press 2.","start":12.4,"end":15.304999,"sentiment":"neutral","sentiment_score":0.02775299096746104},{"text":"For fees and payments, press 3.","start":15.764999,"end":18.345,"sentiment":"neutral","sentiment_score":0.0290430278206865}],"sentiment":"neutral","sentiment_score":0.16448973614643228,"num_words":47,"start":0.16,"end":18.345},{"sentences":[{"text":"For venue hire, property management, and deliveries, press 4.","start":18.965,"end":23.145,"sentiment":"neutral","sentiment_score":0.047072680874003306},{"text":"For enrollment inquiries and the principal's secretary, press 5.","start":23.605,"end":28.105,"sentiment":"neutral","sentiment_score":0.06656036629445022},{"text":"For public relations, press 6.","start":28.699999,"end":31.119999,"sentiment":"neutral","sentiment_score":0.03302251249551773},{"text":"For the college shop, press 7.","start":31.579998,"end":33.84,"sentiment":"neutral","sentiment_score":0.04122664655248324},{"text":"If you would like to talk to a receptionist, press 0 or stay on the line and one of our friendly staff will assist.","start":34.46,"end":48.4925,"sentiment":"neutral","sentiment_score":0.08278266127066065}],"sentiment":"neutral","sentiment_score":0.06456516484536652,"num_words":53,"start":18.965,"end":48.4925},{"sentences":[{"text":"Our Lady of the Sacred Heart Catholic College reception.","start":63.89694,"end":66.716934,"sentiment":"neutral","sentiment_score":0.014757931646373536},{"text":"Is not available to take your call.","start":67.41694,"end":69.436935,"sentiment":"negative","sentiment_score":-0.6452136550630841},{"text":"Please leave a message after the tone.","start":69.65694,"end":71.83694,"sentiment":"negative","sentiment_score":-0.4194783738681248},{"text":"Press the","start":72.13693,"end":72.79194,"sentiment":"neutral","sentiment_score":-0.10047703236341476}],"sentiment":"neutral","sentiment_score":-0.30083907529711723,"num_words":25,"start":63.89694,"end":72.79194}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Welcome to Our Lady of the Sacred Heart Catholic College, Alice Springs. If you know the menu option you require, dial it now. To repeat the following menu options at any time, press 9. To contact the campus directly, press 2. For fees and payments, press 3.\n\nFor venue hire, property management, and deliveries, press 4. For enrollment inquiries and the principal's secretary, press 5. For public relations, press 6. For the college shop, press 7. If you would like to talk to a receptionist, press 0 or stay on the line and one of our friendly staff will\n\nChannel 0: Darshan.\n\nChannel 1: assist. Our Lady of the Sacred Heart Catholic College reception. Is not available to take your call. Please leave a message after the tone. Press the","paragraphs":[{"sentences":[{"text":"Welcome to Our Lady of the Sacred Heart Catholic College, Alice Springs.","start":0.16,"end":3.86,"sentiment":"positive","sentiment_score":0.47175078839063644},{"text":"If you know the menu option you require, dial it now.","start":4.24,"end":7.46,"sentiment":"neutral","sentiment_score":0.11131514507261189},{"text":"To repeat the following menu options at any time, press 9.","start":7.9199996,"end":11.86,"sentiment":"neutral","sentiment_score":0.04336476715450937},{"text":"To contact the campus directly, press 2.","start":12.4,"end":15.304999,"sentiment":"neutral","sentiment_score":0.02775299096746104},{"text":"For fees and payments, press 3.","start":15.764999,"end":18.345,"sentiment":"neutral","sentiment_score":0.0290430278206865}],"sentiment":"neutral","sentiment_score":0.16448973614643228,"channel":1,"num_words":47,"start":0.16,"end":18.345},{"sentences":[{"text":"For venue hire, property management, and deliveries, press 4.","start":18.965,"end":23.145,"sentiment":"neutral","sentiment_score":0.047072680874003306},{"text":"For enrollment inquiries and the principal's secretary, press 5.","start":23.605,"end":28.105,"sentiment":"neutral","sentiment_score":0.06656036629445022},{"text":"For public relations, press 6.","start":28.699999,"end":31.119999,"sentiment":"neutral","sentiment_score":0.03302251249551773},{"text":"For the college shop, press 7.","start":31.579998,"end":33.84,"sentiment":"neutral","sentiment_score":0.04122664655248324},{"text":"If you would like to talk to a receptionist, press 0 or stay on the line and one of our friendly staff will","start":34.46,"end":41.135,"sentiment":"neutral","sentiment_score":0.08220130500748106}],"sentiment":"neutral","sentiment_score":0.06395769002847373,"channel":1,"num_words":52,"start":18.965,"end":41.135},{"sentences":[{"text":"Darshan.","start":42.745,"end":43.245,"sentiment":"neutral","sentiment_score":0.11373057961463928}],"sentiment":"neutral","sentiment_score":0.11373057961463928,"channel":0,"num_words":1,"start":42.745,"end":43.245},{"sentences":[{"text":"assist.","start":47.9925,"end":48.4925,"sentiment":"neutral","sentiment_score":0.0961538553237915},{"text":"Our Lady of the Sacred Heart Catholic College reception.","start":63.89694,"end":66.716934,"sentiment":"neutral","sentiment_score":0.014757931646373536},{"text":"Is not available to take your call.","start":67.41694,"end":69.436935,"sentiment":"negative","sentiment_score":-0.6452136550630841},{"text":"Please leave a message after the tone.","start":69.65694,"end":71.83694,"sentiment":"negative","sentiment_score":-0.4194783738681248},{"text":"Press the","start":72.13693,"end":72.79194,"sentiment":"neutral","sentiment_score":-0.10047703236341476}],"sentiment":"neutral","sentiment_score":-0.2855701164270823,"channel":1,"num_words":26,"start":47.9925,"end":72.79194}]},"summary":{"result":"success","short":"The customer is calling the Our Lady of the Sacred Heart Catholic College and is given menu options to choose from. They can either press a number to repeat the menu or press zero to speak to a receptionist. The receptionist is not available to take the call and the customer is instructed to leave a message."},"intents":{"segments":[{"text":"If you know the menu option you require, dial it now.","start_word":12,"end_word":22,"intents":[{"intent":"Guide menu options","confidence_score":0.21142392}]}]},"sentiments":{"segments":[{"text":"Welcome to Our Lady of the Sacred Heart Catholic College, Alice Springs.","start_word":0,"end_word":11,"sentiment":"positive","sentiment_score":0.4764103889465332},{"text":"If you know the menu option you require, dial it now. To repeat the following menu options at any time, press 9. To contact the campus directly, press 2. For fees and payments, press 3. For venue hire, property management, and deliveries, press 4. For enrollment inquiries and the principal's secretary, press 5. For public relations, press 6. For the college shop, press 7. If you would like to talk to a receptionist, press 0 or stay on the line and one of our friendly staff will Darshan. assist. Our Lady of the Sacred Heart Catholic College reception.","start_word":12,"end_word":109,"sentiment":"neutral","sentiment_score":0.057710323482751846},{"text":"Is not available to take your call. Please leave a message after the tone.","start_word":110,"end_word":123,"sentiment":"negative","sentiment_score":-0.5272439122200012},{"text":"Press the","start_word":124,"end_word":125,"sentiment":"neutral","sentiment_score":-0.1279415488243103}],"average":{"sentiment":"neutral","sentiment_score":0.028095071132366475}}}}