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Steve, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Steve, it's cloud solution we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed with a Skype, Power BI, PowerApps, and many more. And the reason for my call today, Steve, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of August. Yes, sir. Thank you. Yes, sir. Yeah. Maybe we can do the tenth, sir. That that would be Monday. Yeah. 2PM? Alright. That's wonderful. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be in August 10 at 2PM. Sir, do you mind me asking, how many end user do you get in the company? A 110, sir. Got it. And the email address, sir, that would be steve@wardmm.com.au. Or are you using different email? Embedded. That that would be the email address, sir. Embedded health solution. Mhmm. Alright. Got it, sir. Okay. I'll be sending the invite right away, Steve. And and, sir, thank you so much again for allowing us to introduce our company. Okay. Thank you so much. Have a good day, sir. Thank you. 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Good afternoon. Steve, it's Ronald from Cloud Solution IT. How are you doing today? I'm I'm doing wonderful.\n\nThank you for asking. Steve, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Steve, it's cloud solution we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed with a Skype, Power BI, PowerApps, and many more.\n\nAnd the reason for my call today, Steve, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of August. Yes, sir. Thank you. Yes, sir.\n\nYeah. Maybe we can do the tenth, sir. That that would be Monday. Yeah. 2PM?\n\nAlright. That's wonderful. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be in August 10 at 2PM. Sir, do you mind me asking, how many end user do you get in the company?\n\nA 110, sir. Got it. And the email address, sir, that would be steve@wardmm.com.au. Or are you using different email? Embedded.\n\nThat that would be the email address, sir. Embedded health solution. Mhmm. Alright. Got it, sir.\n\nOkay. I'll be sending the invite right away, Steve. And and, sir, thank you so much again for allowing us to introduce our company. Okay. Thank you so much.\n\nHave a good day, sir. Thank you. 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This is Steve. Yeah. Good, Ronald. How are you, mate?\n\nYes. Yeah. Happy to meet. There there's not really any opportunities here right now, so it really just will be a get to know you type meeting. Okay?\n\nSo yeah. So how about the week of the August 10? I'm pretty free that week, certainly in the afternoons, Monday to Thursday. Monday? Yeah.\n\nMonday afternoon on the tenth. 3PM would be great. Yeah. Yeah. It's about a 110.\n\nSo that yeah. Yeah. So that's an old business name now. So we're now known as Embedded Health Solutions. I see Embedded Health Solutions.\n\nOh, so so yeah. So that's the name of the company. My email address is steve dot knight at embedded health dot com dot a u. No problem at all. Okay.\n\nThanks very much. Okay. 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This is Steve.\n\nChannel 0: Yeah. Good afternoon. Steve, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. Good, Ronald. How are you, mate?\n\nChannel 0: I'm I'm doing wonderful. Thank you for asking. Steve, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Steve, it's cloud solution we are a\n\nChannel 1: Yes.\n\nChannel 0: managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed with a Skype, Power BI, PowerApps, and many more. And the reason for my call today, Steve, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of August.\n\nChannel 1: Yeah. Happy to meet. There\n\nChannel 0: Yes,\n\nChannel 1: there's\n\nChannel 0: sir.\n\nChannel 1: not really any\n\nChannel 0: Thank\n\nChannel 1: opportunities\n\nChannel 0: you.\n\nChannel 1: here right now, so it really just will be a get to know you type meeting. Okay? So\n\nChannel 0: Yes, sir.\n\nChannel 1: yeah. So how about the week of the August 10? I'm pretty free that week, certainly in the afternoons, Monday to Thursday.\n\nChannel 0: Yeah. Maybe we can do the tenth, sir. That that would be Monday.\n\nChannel 1: Monday? Yeah. Monday afternoon on the tenth.\n\nChannel 0: Yeah. 2PM?\n\nChannel 1: 3PM would be great. Yeah.\n\nChannel 0: Alright. That's wonderful. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be in August 10 at 2PM.\n\nChannel 1: Yeah.\n\nChannel 0: Sir, do you mind me asking, how many end user do you get in the company?\n\nChannel 1: It's about a 110.\n\nChannel 0: A 110, sir. Got it. And the email address, sir, that would be steve@wardmm.com.au. Or\n\nChannel 1: So\n\nChannel 0: are\n\nChannel 1: that\n\nChannel 0: you using different\n\nChannel 1: yeah.\n\nChannel 0: email?\n\nChannel 1: Yeah. So that's an old business name now. So we're now known as Embedded Health Solutions.\n\nChannel 0: Embedded.\n\nChannel 1: I see Embedded Health Solutions.\n\nChannel 0: That that would be the email address, sir. Embedded health solution.\n\nChannel 1: Oh, so so yeah. So that's the name of the company. My email address is steve dot knight at\n\nChannel 0: Mhmm.\n\nChannel 1: embedded health dot com dot a u.\n\nChannel 0: Alright. Got it, sir. Okay. I'll be sending the invite right away, Steve. And and, sir, thank you so much again for allowing us to introduce our company.\n\nChannel 1: No problem at all. Okay. Thanks\n\nChannel 0: Okay.\n\nChannel 1: very\n\nChannel 0: Thank\n\nChannel 1: much.\n\nChannel 0: you so much. Have a good\n\nChannel 1: Okay.\n\nChannel 0: day, sir. Thank you.\n\nChannel 1: Bye bye.\n\nChannel 0: Thank you.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.39999998,"end":0.64,"sentiment":"neutral","sentiment_score":0.0295238234102726},{"text":"This is Steve.","start":0.64,"end":1.62,"sentiment":"neutral","sentiment_score":0.033979340766867004}],"sentiment":"neutral","sentiment_score":0.0328654614277184,"channel":1,"num_words":4,"start":0.39999998,"end":1.62},{"sentences":[{"text":"Yeah.","start":2.8799999,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.09796829521656036},{"text":"Good afternoon.","start":3.1999998,"end":3.86,"sentiment":"neutral","sentiment_score":0.33116844296455383},{"text":"Steve, it's Ronald from Cloud Solution IT.","start":4.48,"end":8.26,"sentiment":"neutral","sentiment_score":0.19210356048175267},{"text":"How are you doing 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certainly in the afternoons, Monday to Thursday.","start":90.35,"end":95.17,"sentiment":"neutral","sentiment_score":0.13642663322389126}],"sentiment":"neutral","sentiment_score":0.09966375881975348,"channel":1,"num_words":22,"start":84.645004,"end":95.17},{"sentences":[{"text":"Yeah.","start":96.745,"end":96.985,"sentiment":"neutral","sentiment_score":0.08993940055370331},{"text":"Maybe we can do the tenth, sir.","start":96.985,"end":98.585,"sentiment":"neutral","sentiment_score":0.09376366223607745},{"text":"That that would be Monday.","start":98.585,"end":99.645,"sentiment":"neutral","sentiment_score":0.007366071548312902}],"sentiment":"neutral","sentiment_score":0.06023964568829307,"channel":0,"num_words":13,"start":96.745,"end":99.645},{"sentences":[{"text":"Monday?","start":100.35,"end":100.83,"sentiment":"neutral","sentiment_score":0.006970616988837719},{"text":"Yeah.","start":100.83,"end":101.07,"sentiment":"neutral","sentiment_score":0.030790243297815323},{"text":"Monday 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now known as Embedded Health Solutions.","start":137.415,"end":139.995,"sentiment":"neutral","sentiment_score":0.0009912840614560992}],"sentiment":"neutral","sentiment_score":-0.008870942707289942,"channel":1,"num_words":16,"start":135.415,"end":139.995},{"sentences":[{"text":"Embedded.","start":141.34,"end":141.84,"sentiment":"neutral","sentiment_score":0.005303455982357264}],"sentiment":"neutral","sentiment_score":0.005303455982357264,"channel":0,"num_words":1,"start":141.34,"end":141.84},{"sentences":[{"text":"I see Embedded Health Solutions.","start":142.53499,"end":145.355,"sentiment":"neutral","sentiment_score":0.009334615617990493}],"sentiment":"neutral","sentiment_score":0.009334615617990493,"channel":1,"num_words":5,"start":142.53499,"end":145.355},{"sentences":[{"text":"That that would be the email address, sir.","start":148.86,"end":150.46,"sentiment":"neutral","sentiment_score":0.01616473775357008},{"text":"Embedded health 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bye.","start":174.58887,"end":175.32887,"sentiment":"neutral","sentiment_score":0.2859182804822922}],"sentiment":"neutral","sentiment_score":0.2859182804822922,"channel":1,"num_words":2,"start":174.58887,"end":175.32887},{"sentences":[{"text":"Thank you.","start":175.86,"end":176.68,"sentiment":"positive","sentiment_score":0.3408890664577484}],"sentiment":"positive","sentiment_score":0.3408890664577484,"channel":0,"num_words":2,"start":175.86,"end":176.68}]},"summary":{"result":"success","short":"A representative from Cloud Solution IT, Ronald, calls Steve to introduce their company and offer their services to a potential customer. They arrange an introductory meeting with Steve's CTO, Baljit Singh, to discuss their services and discuss the number of employees at the company. Ronald confirms the meeting and sends a calendar invite with the meeting date and email address."},"intents":{"segments":[{"text":"Steve, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":34,"end_word":84,"intents":[{"intent":"Arrange meeting","confidence_score":0.09734459}]},{"text":"That that would be Monday. Monday? Yeah. Monday afternoon on the tenth. Yeah. 2PM? 3PM would be great. Yeah. Alright. That's wonderful. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be in August 10 at 2PM. Yeah.","start_word":243,"end_word":290,"intents":[{"intent":"Schedule meeting","confidence_score":0.60691756}]}]},"sentiments":{"segments":[{"text":"Hello. This is Steve. Yeah. Good afternoon. Steve, it's Ronald from Cloud Solution IT. How are you doing today? Yeah.","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.17112942039966583},{"text":"Good, Ronald.","start_word":20,"end_word":21,"sentiment":"positive","sentiment_score":0.35193008184432983},{"text":"How are you, mate?","start_word":22,"end_word":25,"sentiment":"neutral","sentiment_score":0.3009985685348511},{"text":"I'm I'm doing wonderful. Thank you for asking.","start_word":26,"end_word":33,"sentiment":"positive","sentiment_score":0.6494497060775757},{"text":"Steve, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Steve, it's cloud solution we are a Yes. managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed with a Skype, Power BI, PowerApps, and many more. And the reason for my call today, Steve, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of August. Yeah. Happy to meet. There Yes, there's sir. not really any Thank opportunities you. here right now, so it really just will be a get to know you type meeting. Okay? So Yes, sir. yeah. So how about the week of the August 10? I'm pretty free that week, certainly in the afternoons, Monday to Thursday. Yeah. Maybe we can do the tenth, sir. That that would be Monday. Monday? Yeah. Monday afternoon on the tenth. Yeah. 2PM?","start_word":34,"end_word":255,"sentiment":"neutral","sentiment_score":0.06984842818666685},{"text":"3PM would be great.","start_word":256,"end_word":259,"sentiment":"positive","sentiment_score":0.36825764179229736},{"text":"Yeah.","start_word":260,"end_word":260,"sentiment":"neutral","sentiment_score":0.27678948640823364},{"text":"Alright. That's wonderful.","start_word":261,"end_word":263,"sentiment":"positive","sentiment_score":0.660440981388092},{"text":"So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be in August 10 at 2PM. Yeah. Sir, do you mind me asking, how many end user do you get in the company? It's about a 110. A 110, sir. Got it. And the email address, sir, that would be steve@wardmm.com.au. Or So are that you using different yeah. email? Yeah. So that's an old business name now. So we're now known as Embedded Health Solutions. Embedded. I see Embedded Health Solutions. That that would be the email address, sir. Embedded health solution. Oh, so so yeah. So that's the name of the company. My email address is steve dot knight at Mhmm. embedded health dot com dot a u. Alright. Got it, sir. Okay. I'll be sending the invite right away, Steve.","start_word":264,"end_word":405,"sentiment":"neutral","sentiment_score":0.03738230839371681},{"text":"And and, sir, thank you so much again for allowing us to introduce our company.","start_word":406,"end_word":420,"sentiment":"positive","sentiment_score":0.3832522928714752},{"text":"No problem at all. Okay.","start_word":421,"end_word":425,"sentiment":"neutral","sentiment_score":0.18073222041130063},{"text":"Thanks Okay. very Thank much. you so much. Have a good Okay.","start_word":426,"end_word":437,"sentiment":"positive","sentiment_score":0.4981367588043213},{"text":"day, sir.","start_word":438,"end_word":439,"sentiment":"neutral","sentiment_score":0.32496070861816406},{"text":"Thank you.","start_word":440,"end_word":441,"sentiment":"positive","sentiment_score":0.4390999972820282},{"text":"Bye bye.","start_word":442,"end_word":443,"sentiment":"neutral","sentiment_score":0.28477805852890015},{"text":"Thank you.","start_word":444,"end_word":445,"sentiment":"positive","sentiment_score":0.40398749709129333}],"average":{"sentiment":"neutral","sentiment_score":0.11691383939972604}}}}