{"metadata":{"transaction_key":"deprecated","request_id":"019f8268-e83e-7130-98fe-0544ba8715fe","sha256":"0d1e33e7e57f6e866bf403be2a90821b5714dec33177b235638466f67c54a492","created":"2026-07-21T02:02:22.271Z","duration":11.5199375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":27},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":27,"output_tokens":15}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Available to take your call at the moment, so please leave a message after the tone. When finished recording, press hash.","confidence":1.0,"words":[{"word":"available","start":0.39999998,"end":0.79999995,"confidence":0.9970703,"punctuated_word":"Available","sentiment":"neutral","sentiment_score":-0.1943277269601822},{"word":"to","start":0.79999995,"end":0.96,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.12256847321987152},{"word":"take","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.08535592257976532},{"word":"your","start":1.1999999,"end":1.4399999,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.17890815436840057},{"word":"call","start":1.4399999,"end":1.68,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.21072275936603543},{"word":"at","start":1.68,"end":1.8399999,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.2079087197780609},{"word":"the","start":1.8399999,"end":1.92,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2061394453048706},{"word":"moment","start":1.92,"end":2.42,"confidence":0.92871094,"punctuated_word":"moment,","sentiment":"neutral","sentiment_score":-0.0376143679022789},{"word":"so","start":2.48,"end":2.72,"confidence":1.0,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.1739753782749176},{"word":"please","start":2.72,"end":2.96,"confidence":1.0,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.2994420826435089},{"word":"leave","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2390119731426239},{"word":"a","start":3.12,"end":3.28,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.32861384749412537},{"word":"message","start":3.28,"end":3.6799998,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.3396645784378052},{"word":"after","start":3.6799998,"end":3.9199998,"confidence":1.0,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.2566952705383301},{"word":"the","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.35022804141044617},{"word":"tone","start":4.08,"end":4.58,"confidence":1.0,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.3149951696395874},{"word":"when","start":4.72,"end":4.96,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.2694953382015228},{"word":"finished","start":4.96,"end":5.44,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.3250092566013336},{"word":"recording","start":5.44,"end":5.94,"confidence":0.9995117,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.2723868787288666},{"word":"press","start":6.16,"end":6.48,"confidence":1.0,"punctuated_word":"press","sentiment":"negative","sentiment_score":-0.3462163805961609},{"word":"hash","start":6.48,"end":6.98,"confidence":1.0,"punctuated_word":"hash.","sentiment":"neutral","sentiment_score":-0.16909125447273254}],"paragraphs":{"transcript":"\nAvailable to take your call at the moment, so please leave a message after the tone. When finished recording, press hash.","paragraphs":[{"sentences":[{"text":"Available to take your call at the moment, so please leave a message after the tone.","start":0.39999998,"end":4.58,"sentiment":"neutral","sentiment_score":-0.22163574444130063},{"text":"When finished recording, press hash.","start":4.72,"end":6.98,"sentiment":"neutral","sentiment_score":-0.27643982172012327}],"sentiment":"neutral","sentiment_score":-0.23468433426959173,"num_words":21,"start":0.39999998,"end":6.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Available to take your call at the moment, so please leave a message after the tone. When finished recording, press hash.","paragraphs":[{"sentences":[{"text":"Available to take your call at the moment, so please leave a message after the tone.","start":0.39999998,"end":4.58,"sentiment":"neutral","sentiment_score":-0.22163574444130063},{"text":"When finished recording, press hash.","start":4.72,"end":6.98,"sentiment":"neutral","sentiment_score":-0.27643982172012327}],"sentiment":"neutral","sentiment_score":-0.23468433426959173,"channel":1,"num_words":21,"start":0.39999998,"end":6.98}]},"summary":{"result":"success","short":"Available to take your call at the moment, so please leave a message after the tone. When finished recording, press hash."},"intents":{"segments":[{"text":"When finished recording, press hash.","start_word":16,"end_word":20,"intents":[{"intent":"Confirm availability","confidence_score":0.0001439348},{"intent":"Leave message","confidence_score":0.9047836},{"intent":"Press hash","confidence_score":0.09044554},{"intent":"Take call","confidence_score":0.34406012}]}]},"sentiments":{"segments":[{"text":"Available to take your call at the moment, so please leave a message after the tone. When finished recording, press hash.","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":-0.23624800145626068}],"average":{"sentiment":"neutral","sentiment_score":-0.2362479986967864}}}}