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have said to you that if I needed it if we needed anything, we would reach out to the email that you sent.","start":44.695,"end":49.335,"sentiment":"neutral","sentiment_score":-0.08857706561684608},{"text":"So if you haven't reached out, then we don't need anything.","start":49.335,"end":51.392876,"sentiment":"neutral","sentiment_score":-0.27484640750018036}],"sentiment":"neutral","sentiment_score":-0.14711885878017972,"channel":1,"num_words":35,"start":44.695,"end":51.392876},{"sentences":[{"text":"I see.","start":55.015,"end":55.754997,"sentiment":"neutral","sentiment_score":-0.05962931178510189},{"text":"Okay then.","start":55.895,"end":56.455,"sentiment":"neutral","sentiment_score":0.0315450057387352},{"text":"I'll make a note.","start":56.455,"end":57.415,"sentiment":"neutral","sentiment_score":0.08207680191844702},{"text":"Thank 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The customer is busy, so Mary offers to have a quick demo, but the customer declines and the call ends with a note being made about the email."},"intents":{"segments":[{"text":"now that's why we're following up and check if possible to have a quick demo just Okay.","start_word":77,"end_word":93,"intents":[{"intent":"Schedule demo","confidence_score":0.40066922}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.10903780162334442},{"text":"Good afternoon, doll.","start_word":3,"end_word":5,"sentiment":"positive","sentiment_score":0.3514729142189026},{"text":"Sorry. Who's calling? Yeah. My name is Mary calling from Vigilance AI. I hope you still Oh, remember me. no. Sorry. Sorry. To give you an idea, this we are calling from Vigilance AI, a cybersecurity company. I spoke with you last week, and you're kinda busy. So we sent you an email about Okay. our company's So did information. yeah. Did I get back And, to you on the email? now that's why we're following up and check if possible to have a quick demo just Okay. to No. introduce We're all about good because our company I with I you. would have said to you that if I needed it if we needed anything, we would reach out to the email that you sent. So if you haven't reached out, then we don't need anything. I see. Okay then. I'll make a note.","start_word":6,"end_word":150,"sentiment":"neutral","sentiment_score":-0.05142826586961746},{"text":"Thank you. Thank you.","start_word":151,"end_word":154,"sentiment":"positive","sentiment_score":0.3736869692802429},{"text":"Bye.","start_word":155,"end_word":155,"sentiment":"neutral","sentiment_score":0.1897626370191574}],"average":{"sentiment":"neutral","sentiment_score":-0.023643527560763888}}}}