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Sir, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Oh, yeah. Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time next month, maybe on first or second week of September. Alright. Mhmm. But when it comes to m three six five or managed services, who who would be the person that I can talk with? Mhmm. Alright. Okay. That that would be understandable. Thank you. Thank you. Thank you. Bye bye. 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Good afternoon. Troy, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. Wonderful. Sir, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nOh, yeah. Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time next month, maybe on first or second week of September.\n\nAlright. Mhmm. But when it comes to m three six five or managed services, who who would be the person that I can talk with? Mhmm. Alright.\n\nOkay. That that would be understandable. Thank you. Thank you. Thank you.\n\nBye bye. Bye bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.9199998,"end":4.16,"sentiment":"neutral","sentiment_score":0.12223796546459198},{"text":"Good afternoon.","start":4.16,"end":4.9,"sentiment":"positive","sentiment_score":0.3869275897741318},{"text":"Troy, it's Ronald from Cloud Solution IT.","start":5.7599998,"end":10.179999,"sentiment":"neutral","sentiment_score":0.29139221140316557},{"text":"How are you doing today?","start":10.719999,"end":11.94,"sentiment":"neutral","sentiment_score":0.2701761543750763},{"text":"Alright.","start":13.5199995,"end":13.92,"sentiment":"neutral","sentiment_score":0.27956855297088623}],"sentiment":"neutral","sentiment_score":0.2853929968550801,"num_words":16,"start":3.9199998,"end":13.92},{"sentences":[{"text":"Okay.","start":13.92,"end":14.16,"sentiment":"positive","sentiment_score":0.39169418811798096},{"text":"Wonderful.","start":14.16,"end":14.66,"sentiment":"positive","sentiment_score":0.4880806207656861},{"text":"Sir, I hope you still remember the company because the last time that we touch base with you, it was October of last year.","start":15.585,"end":22.404999,"sentiment":"neutral","sentiment_score":0.10174193885177374},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":22.865,"end":32.920002,"sentiment":"neutral","sentiment_score":0.09449564679353326},{"text":"Name of the company again, it's Cloud Solution IT.","start":34.02,"end":36.68,"sentiment":"neutral","sentiment_score":0.051238841066757836}],"sentiment":"neutral","sentiment_score":0.10216311894116863,"num_words":62,"start":13.92,"end":36.68},{"sentences":[{"text":"Oh, yeah.","start":40.739998,"end":41.4,"sentiment":"neutral","sentiment_score":0.03399122133851051},{"text":"Sir, once again, Cloud Solution IT, we are a managed service provider.","start":41.78,"end":46.145,"sentiment":"neutral","sentiment_score":0.04837690511097511},{"text":"We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more.","start":47.005,"end":60.465,"sentiment":"neutral","sentiment_score":0.05935152413116561},{"text":"And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":60.96,"end":72.42,"sentiment":"neutral","sentiment_score":0.04492632177626264},{"text":"And we're hoping that you have an available time next month, maybe on first or second week of September.","start":73.244995,"end":81.265,"sentiment":"neutral","sentiment_score":0.03461373264068052}],"sentiment":"neutral","sentiment_score":0.04732045738466,"num_words":89,"start":40.739998,"end":81.265},{"sentences":[{"text":"Alright.","start":88.78001,"end":89.28001,"sentiment":"neutral","sentiment_score":-0.1003897786140442},{"text":"Mhmm.","start":90.94,"end":91.44,"sentiment":"neutral","sentiment_score":-0.07039681822061539},{"text":"But when it comes to m three six five or managed services, who who would be the person that I can talk with?","start":101.98,"end":110.985,"sentiment":"neutral","sentiment_score":-0.055068795528748764},{"text":"Mhmm.","start":124.06,"end":124.56,"sentiment":"neutral","sentiment_score":-0.11035344004631042},{"text":"Alright.","start":128.38,"end":128.86,"sentiment":"neutral","sentiment_score":-0.04386620968580246}],"sentiment":"neutral","sentiment_score":-0.05894772384177755,"num_words":27,"start":88.78001,"end":128.86},{"sentences":[{"text":"Okay.","start":128.86,"end":129.36,"sentiment":"neutral","sentiment_score":-0.029607437551021576},{"text":"That that would be understandable.","start":129.42,"end":131.12,"sentiment":"neutral","sentiment_score":-0.007939273864030838},{"text":"Thank you.","start":131.42,"end":132.16,"sentiment":"neutral","sentiment_score":0.17229991406202316},{"text":"Thank you.","start":132.78,"end":133.18,"sentiment":"neutral","sentiment_score":0.18517787009477615},{"text":"Thank you.","start":133.18,"end":133.66,"sentiment":"neutral","sentiment_score":0.254255086183548}],"sentiment":"neutral","sentiment_score":0.09618016115079324,"num_words":12,"start":128.86,"end":133.66},{"sentences":[{"text":"Bye bye.","start":133.66,"end":134.06,"sentiment":"neutral","sentiment_score":0.1312103420495987},{"text":"Bye bye.","start":134.06,"end":134.72,"sentiment":"neutral","sentiment_score":0.07363716140389442}],"sentiment":"neutral","sentiment_score":0.10242375172674656,"num_words":4,"start":133.66,"end":134.72}]}}]},{"alternatives":[{"transcript":"Hello. Todd speaking. Hey. Good. Thanks. Yep. I vaguely remember. Yeah. Yep. Right. Mhmm. No. Because I'm not the one looking after all those areas because those areas are managed by different teams. And they don't, yeah, they don't fall under my remit. So I'm gonna have to decline because, yeah, I don't I don't look up at that. I I purely look after the end the endpoint management. They they manage by several different teams. We've got a Office three sixty five or Microsoft three sixty five team, and we've got cloud infrastructure team that looks up there separately as well. So they work independently. So yeah. I'm I'm yeah. I'm I'm not the right person to actually talk to you about that. Yeah. So okay. Okay. Alright. No worries. 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Todd speaking. Hey. Good. Thanks.\n\nYep. I vaguely remember. Yeah. Yep. Right.\n\nMhmm. No. Because I'm not the one looking after all those areas because those areas are managed by different teams. And they don't, yeah, they don't fall under my remit. So I'm gonna have to decline because, yeah, I don't I don't look up at that.\n\nI I purely look after the end the endpoint management. They they manage by several different teams. We've got a Office three sixty five or Microsoft three sixty five team, and we've got cloud infrastructure team that looks up there separately as well. So they work independently. So yeah.\n\nI'm I'm yeah. I'm I'm not the right person to actually talk to you about that. Yeah. So okay. Okay.\n\nAlright. No worries. 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Todd speaking.\n\nChannel 0: Yeah. Good afternoon. Troy, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Hey. Good. Thanks.\n\nChannel 0: Alright. Okay. Wonderful. Sir, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nName of the company again, it's Cloud Solution IT.\n\nChannel 1: Yep. I vaguely remember. Yeah.\n\nChannel 0: Oh, yeah. Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint,\n\nChannel 1: Yep.\n\nChannel 0: Manage three sixty five, Power BI, Power Apps, and many more.\n\nChannel 1: Right.\n\nChannel 0: And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company\n\nChannel 1: Mhmm.\n\nChannel 0: only for future reference. And we're hoping that you have an available time next month, maybe on first or second week of September.\n\nChannel 1: No. Because I'm not the one looking after all those areas because those areas are managed by different teams. And\n\nChannel 0: Alright.\n\nChannel 1: they don't, yeah, they don't fall under my remit.\n\nChannel 0: Mhmm.\n\nChannel 1: So I'm gonna have to decline because, yeah, I don't I don't look up at that. I I purely look after the end the endpoint management.\n\nChannel 0: But when it comes to m three six five or managed services, who who would be the person that I can talk with?\n\nChannel 1: They they manage by several different teams. We've got a Office three sixty five or Microsoft three sixty five team, and we've got cloud infrastructure team that looks up there separately as well. So they work independently. So yeah.\n\nChannel 0: Mhmm.\n\nChannel 1: I'm I'm yeah. I'm I'm not the right person to actually talk to you about that.\n\nChannel 0: Alright. Okay.\n\nChannel 1: Yeah.\n\nChannel 0: That that would\n\nChannel 1: So\n\nChannel 0: be\n\nChannel 1: okay.\n\nChannel 0: understandable. Thank you.\n\nChannel 1: Okay. Alright. No worries.\n\nChannel 0: Thank\n\nChannel 1: Bye.\n\nChannel 0: you. Thank you. Bye bye. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.5999999,"end":2.08,"sentiment":"neutral","sentiment_score":0.02437511831521988},{"text":"Todd speaking.","start":2.08,"end":2.82,"sentiment":"neutral","sentiment_score":0.024016483686864376}],"sentiment":"neutral","sentiment_score":0.024136028562982876,"channel":1,"num_words":3,"start":1.5999999,"end":2.82},{"sentences":[{"text":"Yeah.","start":3.9199998,"end":4.16,"sentiment":"neutral","sentiment_score":0.12223796546459198},{"text":"Good afternoon.","start":4.16,"end":4.9,"sentiment":"positive","sentiment_score":0.3869275897741318},{"text":"Troy, it's Ronald from Cloud Solution IT.","start":5.7599998,"end":10.179999,"sentiment":"neutral","sentiment_score":0.29139221140316557},{"text":"How are you doing 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He apologizes for not remembering the previous meeting due to his busy workload. He explains that they manage various teams and are not the right person to discuss their services with. The agent takes note of the customer's request for an introductory meeting and promises to call back at a later time."},"intents":{"segments":[{"text":"Sir, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Yep.","start_word":24,"end_word":84,"intents":[{"intent":"Introduce company","confidence_score":0.28977472},{"intent":"Arrange meeting with cto","confidence_score":0.0060707466}]}]},"sentiments":{"segments":[{"text":"Hello. Todd speaking. Yeah.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.052186112850904465},{"text":"Good afternoon.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.3847847878932953},{"text":"Troy, it's Ronald from Cloud Solution IT. How are you doing today? Hey.","start_word":6,"end_word":18,"sentiment":"neutral","sentiment_score":0.28564271330833435},{"text":"Good. Thanks.","start_word":19,"end_word":20,"sentiment":"positive","sentiment_score":0.4323621690273285},{"text":"Alright.","start_word":21,"end_word":21,"sentiment":"neutral","sentiment_score":0.27956855297088623},{"text":"Okay. Wonderful.","start_word":22,"end_word":23,"sentiment":"positive","sentiment_score":0.4398874044418335},{"text":"Sir, I hope you still remember the company because the last time that we touch base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. Yep. I vaguely remember. Yeah. Oh, yeah. Sir, once again, Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Yep. Manage three sixty five, Power BI, Power Apps, and many more. Right. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company Mhmm. only for future reference. And we're hoping that you have an available time next month, maybe on first or second week of September. No. Because I'm not the one looking after all those areas because those areas are managed by different teams. And Alright. they don't, yeah, they don't fall under my remit. Mhmm. So I'm gonna have to decline because, yeah, I don't I don't look up at that. I I purely look after the end the endpoint management. But when it comes to m three six five or managed services, who who would be the person that I can talk with? They they manage by several different teams. We've got a Office three sixty five or Microsoft three sixty five team, and we've got cloud infrastructure team that looks up there separately as well. So they work independently. So yeah. Mhmm. I'm I'm yeah. I'm I'm not the right person to actually talk to you about that. Alright. Okay. Yeah. That that would So be okay. understandable. Thank you. Okay. Alright. No worries. Thank Bye. you. Thank you. Bye bye. Bye bye.","start_word":24,"end_word":341,"sentiment":"neutral","sentiment_score":-0.018391236662864685}],"average":{"sentiment":"neutral","sentiment_score":0.006119418630794603}}}}