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Very good. Thanks. How are you? This is a lift that's gonna be removed today.\n\nWe have already lodged basically off-site as an off off work on that. So it should be removed today sometime. And what was the other thing? Sorry. Okay.\n\nLet me clarify with Jason, and I'll get that sorted as well soon. Yeah. Yeah. For for Fiserv lift, definitely, it's gonna be sorted today. But for pallets, let me confirm with Jason, and I'll come back to you straight away.\n\nThanks. Cheers, mate. 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It's Keith. How are you? Good. I've just had a call from Bonnie at Frankston at the job that you guys did at Frankston.\n\nThere's still a suit lift and and pallets on-site, which she needs removed as soon as possible. Yeah. The pallets. The pallet oh, boy, then the pallets of the solar panels come on. Yeah.\n\nCan you give me a callback? I've just gotta ring her back to notify her. That's all. Yeah. 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It's Keith. How are you?\n\nChannel 0: Very good. Thanks. How are you?\n\nChannel 1: Good. I've just had a call from Bonnie at Frankston at the job that you guys did at Frankston. There's still a suit lift and and pallets on-site, which she needs removed as soon as possible.\n\nChannel 0: This is a lift that's gonna be removed today. We have already lodged basically off-site as an off off work on that. So it should be removed today sometime.\n\nChannel 1: Yeah.\n\nChannel 0: And what was the other thing? Sorry.\n\nChannel 1: The pallets. The pallet oh, boy, then the pallets of the solar panels come on.\n\nChannel 0: Okay. Let me clarify with Jason, and I'll get that sorted as well soon.\n\nChannel 1: Yeah. Can you give me a callback? I've just gotta ring her back to notify her. That's all.\n\nChannel 0: Yeah. Yeah. For for Fiserv lift, definitely, it's gonna be sorted today. 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I'll","start":53.97,"end":57.57,"sentiment":"neutral","sentiment_score":0.03891921881586313}],"sentiment":"neutral","sentiment_score":0.0567097489468076,"channel":0,"num_words":22,"start":49.325,"end":57.57},{"sentences":[{"text":"Yeah.","start":57.526936,"end":58.026936,"sentiment":"neutral","sentiment_score":0.0717233270406723}],"sentiment":"neutral","sentiment_score":0.0717233270406723,"channel":1,"num_words":1,"start":57.526936,"end":58.026936},{"sentences":[{"text":"come back to you straight away.","start":57.57,"end":58.95,"sentiment":"neutral","sentiment_score":0.09633175656199455}],"sentiment":"neutral","sentiment_score":0.09633175656199455,"channel":0,"num_words":6,"start":57.57,"end":58.95},{"sentences":[{"text":"No worries.","start":59.046936,"end":59.526936,"sentiment":"neutral","sentiment_score":0.199932262301445},{"text":"Thank you.","start":59.526936,"end":60.266937,"sentiment":"positive","sentiment_score":0.3770587593317032}],"sentiment":"neutral","sentiment_score":0.2884955108165741,"channel":1,"num_words":4,"start":59.046936,"end":60.266937},{"sentences":[{"text":"Thanks.","start":60.21,"end":60.71,"sentiment":"positive","sentiment_score":0.4005628228187561},{"text":"Cheers, mate.","start":60.77,"end":61.17,"sentiment":"positive","sentiment_score":0.4896846413612366},{"text":"Thanks.","start":61.17,"end":61.67,"sentiment":"neutral","sentiment_score":0.2839774787425995}],"sentiment":"positive","sentiment_score":0.4159773960709572,"channel":0,"num_words":4,"start":60.21,"end":61.67}]},"summary":{"result":"success","short":"A representative from Frankston calls a customer named Keith to inform him that a suit lift and pallet on-site is still on and will be removed soon. The customer confirms the details and promises to call back to confirm with Jason. The representative also confirms that the pallets will be sorted for Fiserv lift and that they will call back to confirm with Jason."},"intents":{"segments":[{"text":"I've just had a call from Bonnie at Frankston at the job that you guys did at Frankston. There's still a suit lift and and pallets on-site, which she needs removed as soon as possible. This is a lift that's gonna be removed today. We have already lodged basically off-site as an off off work on that. So it should be removed today sometime. And Yeah.","start_word":17,"end_word":82,"intents":[{"intent":"Remove pallets","confidence_score":0.23796588}]},{"text":"Let me clarify with Jason, and I'll get that sorted as well soon. Yeah.","start_word":105,"end_word":118,"intents":[{"intent":"Clarify with jason","confidence_score":0.52253747}]},{"text":"Can you give me a callback? I've just gotta ring her back to notify her. That's all.","start_word":119,"end_word":135,"intents":[{"intent":"Call back jason","confidence_score":0.10519568}]}]},"sentiments":{"segments":[{"text":"Good afternoon, sir. Hi, mate. It's Keith. How are you?","start_word":0,"end_word":9,"sentiment":"neutral","sentiment_score":0.2728123366832733},{"text":"Very good. Thanks.","start_word":10,"end_word":12,"sentiment":"positive","sentiment_score":0.6687750220298767},{"text":"How are you? Good. I've just had a call from Bonnie at Frankston at the job that you guys did at Frankston. There's still a suit lift and and pallets on-site, which she needs removed as soon as possible. This is a lift that's gonna be removed today. We have already lodged basically off-site as an off off work on that. So it should be removed today sometime. And Yeah. what was the other thing? Sorry. The pallets. The pallet oh, boy, then the pallets of the solar panels come on. Okay. Let me clarify with Jason, and I'll get that sorted as well soon. Yeah. Can you give me a callback? I've just gotta ring her back to notify her. That's all. Yeah. Yeah. For for Fiserv lift, definitely, it's gonna be sorted today. But for pallets, let me confirm with Jason, and I'll Yeah. come back to you straight away. No worries.","start_word":13,"end_word":166,"sentiment":"neutral","sentiment_score":0.010185289196670055},{"text":"Thank you. Thanks. Cheers, mate. Thanks.","start_word":167,"end_word":172,"sentiment":"positive","sentiment_score":0.4370554983615875}],"average":{"sentiment":"neutral","sentiment_score":0.06337321299426961}}}}