{"metadata":{"transaction_key":"deprecated","request_id":"019eddc7-8f62-7b40-b679-1619aaf3c510","sha256":"9546d22d7c3cc5c69b36a55fd38e8c79923a5cc6594e679d5c3fa62ee358b1fd","created":"2026-06-19T02:48:24.448Z","duration":6.7679377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":28},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Have been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your mess","confidence":1.0,"words":[{"word":"have","start":0.24,"end":0.32,"confidence":0.4189453,"punctuated_word":"Have","sentiment":"negative","sentiment_score":-0.753802478313446},{"word":"been","start":0.32,"end":0.48,"confidence":0.9941406,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8475086092948914},{"word":"forwarded","start":0.48,"end":0.88,"confidence":0.99902344,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8142704367637634},{"word":"to","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8136532306671143},{"word":"voice","start":1.12,"end":1.36,"confidence":0.9941406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7904883027076721},{"word":"mail","start":1.36,"end":1.86,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.7979772090911865},{"word":"the","start":2.08,"end":2.32,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.877772331237793},{"word":"person","start":2.32,"end":2.6399999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8378762602806091},{"word":"you're","start":2.6399999,"end":2.96,"confidence":0.9367676,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8591026067733765},{"word":"trying","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.886178731918335},{"word":"to","start":3.1999998,"end":3.28,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8649300336837769},{"word":"reach","start":3.28,"end":3.6,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8749487400054932},{"word":"is","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8999956250190735},{"word":"not","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9054824113845824},{"word":"available","start":4.0,"end":4.5,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.860815703868866},{"word":"at","start":4.88,"end":5.12,"confidence":1.0,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.6465237736701965},{"word":"the","start":5.12,"end":5.2,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6302233934402466},{"word":"tone","start":5.2,"end":5.68,"confidence":0.99853516,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.6699774265289307},{"word":"please","start":5.68,"end":6.0,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.7587304711341858},{"word":"record","start":6.0,"end":6.3199997,"confidence":1.0,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.755683422088623},{"word":"your","start":6.3199997,"end":6.48,"confidence":0.99902344,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.7861196398735046},{"word":"mess","start":6.48,"end":6.64,"confidence":0.7001953,"punctuated_word":"mess","sentiment":"negative","sentiment_score":-0.42201292514801025}],"paragraphs":{"transcript":"\nHave been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your mess","paragraphs":[{"sentences":[{"text":"Have been forwarded to voice mail.","start":0.24,"end":1.86,"sentiment":"negative","sentiment_score":-0.8029500444730123},{"text":"The person you're trying to reach is not available.","start":2.08,"end":4.5,"sentiment":"negative","sentiment_score":-0.8741224937968783},{"text":"At the tone, please record your mess","start":4.88,"end":6.64,"sentiment":"negative","sentiment_score":-0.6670387216976711}],"sentiment":"negative","sentiment_score":-0.7888215346769853,"num_words":22,"start":0.24,"end":6.64}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Have been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your mess","paragraphs":[{"sentences":[{"text":"Have been forwarded to voice mail.","start":0.24,"end":1.86,"sentiment":"negative","sentiment_score":-0.8029500444730123},{"text":"The person you're trying to reach is not available.","start":2.08,"end":4.5,"sentiment":"negative","sentiment_score":-0.8741224937968783},{"text":"At the tone, please record your mess","start":4.88,"end":6.64,"sentiment":"negative","sentiment_score":-0.6670387216976711}],"sentiment":"negative","sentiment_score":-0.7888215346769853,"channel":1,"num_words":22,"start":0.24,"end":6.64}]},"summary":{"result":"success","short":"Have been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your mess"},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":6,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.5763328}]}]},"sentiments":{"segments":[{"text":"Have been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your mess","start_word":0,"end_word":21,"sentiment":"negative","sentiment_score":-0.8077147603034973}],"average":{"sentiment":"negative","sentiment_score":-0.8077147347586495}}}}