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Well, what do you mean by the buttons being inconsistent doesn't meet best best best standards of SEO? Have you have you run this have you run through chat g v t and has told you that? There's there's obviously what LLMs think, and then there's there's results at the end of the day. So with the pages, I'm happy for you to go through and send me the send, like, send the team through the call report if if that's what's obviously, you know, gonna make you happy at the end of the day. But at at what is done with these pages, it's not just the front end and what you can see. So there's a lot of metadata, schema data, SEO data on the actual coding of the pages that's doing a lot of the heavy lifting in terms of the SEO. And it's not just a one and done thing. There's also a lot of stuff being done on a schedule that the application's doing itself. It's pulling data essentially from your Google My Business profile and updating the code on the on the back end of the pages on a on a monthly schedule to make sure that these these pages are obviously ranking, but they they stay ranking, if that makes sense. Because because from an from an SEO perspective. Sorry. Sorry to sorry for your from an SEO perspective, essentially, obviously, staying ranked like, getting to page one is awesome, but we need to, like, stay at page one, essentially. So we need to make sure and one of the one of the huge factors of that is obviously keeping updated content of these pages. So updating that content with the monthly schedule for pulling from the Google My Business is just one of the few things that that happens automatically in the background, if that makes sense. Sorry to hear that you've had a voice in this. Alright. Just just a sorry. Yeah. Funnily enough. Funnily enough, Kevin's not Kevin's not overseas. So I've had a word with him. I've had a word and, yeah, we're gonna have some some switch ups and some changes internally. And, yeah, take it in from here, and, obviously, there's some stuff that I need to do internally in terms of the done for you set up to to get the process, obviously, smoother. And I'm sorry that you've had that experience, mate. Not a 100%. Look, the proof like you said, the proof is in the pudding. The results will be there. Look. Are there any other changes that you guys needed made before we do keep like, were those last changes that got sent through good for you? Yep. Okay. That is yeah. From the Google Ads within within the first week. Like, people agencies will tell you there's a learning phase and that sort of thing. Typically with the campaign strategy we have, the the quote unquote learning phase is about twenty four to forty eight hours. But in that learning phase, the campaign is not actually spending at all. The campaign is learning what and who to tell you, and it's not spending any money once you press live. So with once it's actually spending money, then within a few days. As soon as we push the pages live, we get that all done within one day. Perfect. What I'll do is as well, I'll work out and I'll get through an extension, obviously, of of what we've initially agreed upon. I think it was three months. I'll push it back to to five months. Okay? Don't stress at all, mate. Yeah. Send through that, cc me in, and we'll get these pages live. Alright? 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Jason. It's Tim here from. How can I help? Yes. Yeah.\n\nI've, yeah, read over the email, and the team went through and sent through some final changes. How did that go from that side? Well, what do you mean by the buttons being inconsistent doesn't meet best best best standards of SEO? Have you have you run this have you run through chat g v t and has told you that? There's there's obviously what LLMs think, and then there's there's results at the end of the day.\n\nSo with the pages, I'm happy for you to go through and send me the send, like, send the team through the call report if if that's what's obviously, you know, gonna make you happy at the end of the day. But at at what is done with these pages, it's not just the front end and what you can see. So there's a lot of metadata, schema data, SEO data on the actual coding of the pages that's doing a lot of the heavy lifting in terms of the SEO. And it's not just a one and done thing. There's also a lot of stuff being done on a schedule that the application's doing itself.\n\nIt's pulling data essentially from your Google My Business profile and updating the code on the on the back end of the pages on a on a monthly schedule to make sure that these these pages are obviously ranking, but they they stay ranking, if that makes sense. Because because from an from an SEO perspective. Sorry. Sorry to sorry for your from an SEO perspective, essentially, obviously, staying ranked like, getting to page one is awesome, but we need to, like, stay at page one, essentially. So we need to make sure and one of the one of the huge factors of that is obviously keeping updated content of these pages.\n\nSo updating that content with the monthly schedule for pulling from the Google My Business is just one of the few things that that happens automatically in the background, if that makes sense. Sorry to hear that you've had a voice in this. Alright. Just just a sorry. Yeah.\n\nFunnily enough. Funnily enough, Kevin's not Kevin's not overseas. So I've had a word with him. I've had a word and, yeah, we're gonna have some some switch ups and some changes internally. And, yeah, take it in from here, and, obviously, there's some stuff that I need to do internally in terms of the done for you set up to to get the process, obviously, smoother.\n\nAnd I'm sorry that you've had that experience, mate. Not a 100%. Look, the proof like you said, the proof is in the pudding. The results will be there. Look.\n\nAre there any other changes that you guys needed made before we do keep like, were those last changes that got sent through good for you? Yep. Okay. That is yeah. From the Google Ads within within the first week.\n\nLike, people agencies will tell you there's a learning phase and that sort of thing. Typically with the campaign strategy we have, the the quote unquote learning phase is about twenty four to forty eight hours. 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stay at page one, essentially.","start":154.865,"end":165.365,"sentiment":"neutral","sentiment_score":0.15089625803132853},{"text":"So we need to make sure and one of the one of the huge factors of that is obviously keeping updated content of these pages.","start":165.825,"end":173.2,"sentiment":"neutral","sentiment_score":0.19772247612476349}],"sentiment":"neutral","sentiment_score":0.16229453489982656,"num_words":112,"start":135.525,"end":173.2},{"sentences":[{"text":"So updating that content with the monthly schedule for pulling from the Google My Business is just one of the few things that that happens automatically in the background, if that makes sense.","start":173.74,"end":183.225,"sentiment":"neutral","sentiment_score":0.20257679056940656},{"text":"Sorry to hear that you've had a voice in this.","start":188.985,"end":190.985,"sentiment":"neutral","sentiment_score":-0.19576507657766343},{"text":"Alright.","start":190.985,"end":191.485,"sentiment":"neutral","sentiment_score":-0.06460855901241302},{"text":"Just just a sorry.","start":191.625,"end":193.085,"sentiment":"neutral","sentiment_score":-0.286982960999012},{"text":"Yeah.","start":206.6,"end":207.1,"sentiment":"neutral","sentiment_score":-0.11793136596679688}],"sentiment":"neutral","sentiment_score":0.06932472559262295,"num_words":49,"start":173.74,"end":207.1},{"sentences":[{"text":"Funnily enough.","start":214.13501,"end":215.27501,"sentiment":"negative","sentiment_score":-0.35633982717990875},{"text":"Funnily enough, Kevin's not Kevin's not overseas.","start":216.05501,"end":219.035,"sentiment":"neutral","sentiment_score":-0.046303807358656614},{"text":"So I've had a word with him.","start":219.095,"end":220.55501,"sentiment":"neutral","sentiment_score":-0.013942828801061426},{"text":"I've had a word and, yeah, we're gonna have some some switch ups and some changes internally.","start":221.255,"end":226.53,"sentiment":"neutral","sentiment_score":0.06975547947427806},{"text":"And, yeah, take it in from here, and, obviously, there's some stuff that I need to do internally in terms of the done for you set up to to get the process, obviously, smoother.","start":227.95,"end":236.34999,"sentiment":"neutral","sentiment_score":0.08438061533824485}],"sentiment":"neutral","sentiment_score":0.04358773082216729,"num_words":67,"start":214.13501,"end":236.34999},{"sentences":[{"text":"And I'm sorry that you've had that experience, mate.","start":236.34999,"end":243.9125,"sentiment":"neutral","sentiment_score":-0.27884111139509415},{"text":"Not a 100%.","start":258.06,"end":258.94,"sentiment":"neutral","sentiment_score":-0.172354926665624},{"text":"Look, the proof like you said, the proof is in the pudding.","start":258.94,"end":261.26,"sentiment":"neutral","sentiment_score":0.30967484042048454},{"text":"The results will be there.","start":261.26,"end":263.04,"sentiment":"positive","sentiment_score":0.3879729747772217},{"text":"Look.","start":263.755,"end":264.155,"sentiment":"neutral","sentiment_score":0.12775173783302307}],"sentiment":"neutral","sentiment_score":0.09190266380707422,"num_words":30,"start":236.34999,"end":264.155},{"sentences":[{"text":"Are there any other changes that you guys needed made before we do keep like, were those last changes that got sent through good for you?","start":264.155,"end":272.815,"sentiment":"neutral","sentiment_score":0.1457243111844246},{"text":"Yep.","start":296.025,"end":296.525,"sentiment":"neutral","sentiment_score":0.07863268256187439},{"text":"Okay.","start":296.82498,"end":297.22498,"sentiment":"neutral","sentiment_score":0.07671203464269638},{"text":"That is yeah.","start":297.22498,"end":298.44498,"sentiment":"neutral","sentiment_score":0.13353472451368967},{"text":"From the Google Ads within within the first week.","start":308.44998,"end":311.27,"sentiment":"neutral","sentiment_score":0.12156854901048872}],"sentiment":"neutral","sentiment_score":0.13597244806587697,"num_words":40,"start":264.155,"end":311.27},{"sentences":[{"text":"Like, people agencies will tell you there's a learning phase and that sort of thing.","start":311.49,"end":315.645,"sentiment":"neutral","sentiment_score":0.08333209728201231},{"text":"Typically with the campaign strategy we have, the the quote unquote learning phase is about twenty four to forty eight hours.","start":315.805,"end":324.145,"sentiment":"neutral","sentiment_score":0.058191046296131047},{"text":"But in that learning phase, the campaign is not actually spending at all.","start":324.28497,"end":327.88498,"sentiment":"neutral","sentiment_score":-0.062299312020723634},{"text":"The campaign is learning what and who to tell you, and it's not spending any money once you press live.","start":327.88498,"end":333.24002,"sentiment":"neutral","sentiment_score":-0.03697224091738462},{"text":"So with once it's actually spending money, then within a few days.","start":333.94,"end":338.84,"sentiment":"neutral","sentiment_score":0.10056499081353347}],"sentiment":"neutral","sentiment_score":0.02628935119252146,"num_words":81,"start":311.49,"end":338.84},{"sentences":[{"text":"As soon as we push the pages live, we get that all done within one day.","start":345.635,"end":348.775,"sentiment":"neutral","sentiment_score":0.226100395899266},{"text":"Perfect.","start":368.875,"end":369.035,"sentiment":"positive","sentiment_score":0.5686658620834351},{"text":"What I'll do is as well, I'll work out and I'll get through an extension, obviously, of of what we've initially agreed upon.","start":369.035,"end":376.415,"sentiment":"neutral","sentiment_score":0.23708096211371216},{"text":"I think it was three months.","start":376.955,"end":378.155,"sentiment":"neutral","sentiment_score":0.03940648616602024},{"text":"I'll push it back to to five months.","start":378.155,"end":380.155,"sentiment":"neutral","sentiment_score":0.0335511292796582}],"sentiment":"neutral","sentiment_score":0.18785152363556404,"num_words":54,"start":345.635,"end":380.155},{"sentences":[{"text":"Okay?","start":380.155,"end":380.655,"sentiment":"neutral","sentiment_score":0.13158634305000305},{"text":"Don't stress at all, mate.","start":383.62997,"end":384.84998,"sentiment":"neutral","sentiment_score":0.17366812378168106},{"text":"Yeah.","start":384.90997,"end":385.22998,"sentiment":"neutral","sentiment_score":0.20745891332626343},{"text":"Send through that, cc me in, and we'll get these pages live.","start":385.22998,"end":388.03,"sentiment":"neutral","sentiment_score":0.2516877291103204},{"text":"Alright?","start":388.03,"end":388.53,"sentiment":"neutral","sentiment_score":0.20297017693519592}],"sentiment":"neutral","sentiment_score":0.22153044007718564,"num_words":20,"start":380.155,"end":388.53},{"sentences":[{"text":"Appreciate your time, mate.","start":390.99,"end":392.28998,"sentiment":"positive","sentiment_score":0.4843828156590462}],"sentiment":"positive","sentiment_score":0.4843828156590462,"num_words":4,"start":390.99,"end":392.28998}]}}]},{"alternatives":[{"transcript":"Hello. Jason speaking. Hello. Hi, Tim. I was just having some frustrations with what's going on here with Suburb Stack. Have you had a chance to read the email I sent yesterday? Yes. Yes. So I've I've run those through some to get an idea of whether everything, you know, is being done right on those pages. Basically, there there are some ever so slight changes in some of the content, but all the buttons are inconsistent and all that sort of stuff. From what I can gather, it doesn't meet best standards of SEO or anything like that. So there's different text across different buttons? I've run it through call. Yeah. I've said give give me your opinion on whether this is best practice standard for everything that you guys offer, which one of them is SEO, and it said definitely not. Right. Okay. Well, that's alright. You go. Right. Okay. Right. The people who the oh, it's been very, very poor. We are a bit a month behind now on where we'd like to be because, you know, they had no thoughts on checking their work before they sent it back, consistently sending back the same bloody problems. And I assume they're probably overseas, and that's fine, but they don't know what they're doing, I don't think. Okay. Alright. Alright. Well, thanks for that. The proof will be in the pudding, I suppose. Let's try and make it work because we've been absolutely fucking screwed around by a couple of other marketing agencies before, and I don't want this to be the same. So I really hope that we can make it work. Well, I don't think so. I'll double check with Ashton. I think I think that should be right. Oh, there actually, I think there was one. Now that that you mentioned, it's just just a bit of a grammar error in one of the headings there. But I'll send I'll send that through, and I'll cc you in. And we can get that sorted. When can we expect to see the Google the phone ringing from Google Ads? And we can really expect the ads to start going live. Yep. Alright. So we need the phone to start ringing. It's already been delayed through all this towing and throwing, so that'd be great. Alright. Well, we'll we'll get the that last change sent through, and, yeah, we'll go from there. Appreciate that. Thanks. Thanks, Tim. See you. Thank you. 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Jason speaking. Hello. Hi, Tim. I was just having some frustrations with what's going on here with Suburb Stack.\n\nHave you had a chance to read the email I sent yesterday? Yes. Yes. So I've I've run those through some to get an idea of whether everything, you know, is being done right on those pages. Basically, there there are some ever so slight changes in some of the content, but all the buttons are inconsistent and all that sort of stuff.\n\nFrom what I can gather, it doesn't meet best standards of SEO or anything like that. So there's different text across different buttons? I've run it through call. Yeah. I've said give give me your opinion on whether this is best practice standard for everything that you guys offer, which one of them is SEO, and it said definitely not.\n\nRight. Okay. Well, that's alright. You go. Right.\n\nOkay. Right. The people who the oh, it's been very, very poor. We are a bit a month behind now on where we'd like to be because, you know, they had no thoughts on checking their work before they sent it back, consistently sending back the same bloody problems. And I assume they're probably overseas, and that's fine, but they don't know what they're doing, I don't think.\n\nOkay. Alright. Alright. Well, thanks for that. The proof will be in the pudding, I suppose.\n\nLet's try and make it work because we've been absolutely fucking screwed around by a couple of other marketing agencies before, and I don't want this to be the same. So I really hope that we can make it work. Well, I don't think so. I'll double check with Ashton. I think I think that should be right.\n\nOh, there actually, I think there was one. Now that that you mentioned, it's just just a bit of a grammar error in one of the headings there. But I'll send I'll send that through, and I'll cc you in. And we can get that sorted. When can we expect to see the Google the phone ringing from Google Ads?\n\nAnd we can really expect the ads to start going live. Yep. Alright. So we need the phone to start ringing. It's already been delayed through all this towing and throwing, so that'd be great.\n\nAlright. Well, we'll we'll get the that last change sent through, and, yeah, we'll go from there. Appreciate that. Thanks. Thanks, Tim.\n\nSee you. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.39999998,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.05380082130432129},{"text":"Jason speaking.","start":0.71999997,"end":1.54,"sentiment":"neutral","sentiment_score":0.04616049490869045},{"text":"Hello.","start":5.92,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.029422370716929436},{"text":"Hi, Tim.","start":6.3199997,"end":7.14,"sentiment":"neutral","sentiment_score":-0.004117490723729134},{"text":"I was just having some frustrations with what's going on here with Suburb Stack.","start":7.9199996,"end":12.98,"sentiment":"negative","sentiment_score":-0.4271541429417474}],"sentiment":"neutral","sentiment_score":-0.2906424400396645,"num_words":20,"start":0.39999998,"end":12.98},{"sentences":[{"text":"Have you had a chance to read the email I sent 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great.","start":352.815,"end":358.255,"sentiment":"neutral","sentiment_score":0.13387655413576535}],"sentiment":"neutral","sentiment_score":0.2023000025323459,"num_words":35,"start":340.54,"end":358.255},{"sentences":[{"text":"Alright.","start":358.255,"end":358.57498,"sentiment":"neutral","sentiment_score":0.19408339262008667},{"text":"Well, we'll we'll get the that last change sent through, and, yeah, we'll go from there.","start":358.57498,"end":367.36,"sentiment":"neutral","sentiment_score":0.2561190612614155},{"text":"Appreciate that.","start":381.345,"end":382.48502,"sentiment":"positive","sentiment_score":0.54426109790802},{"text":"Thanks.","start":383.98502,"end":384.48502,"sentiment":"positive","sentiment_score":0.38914385437965393},{"text":"Thanks, Tim.","start":388.89285,"end":389.63287,"sentiment":"positive","sentiment_score":0.6403661966323853}],"sentiment":"neutral","sentiment_score":0.32047212801196356,"num_words":22,"start":358.255,"end":389.63287},{"sentences":[{"text":"See you.","start":391.61285,"end":392.25287,"sentiment":"positive","sentiment_score":0.49473726749420166},{"text":"Thank you.","start":392.25287,"end":392.81287,"sentiment":"positive","sentiment_score":0.6309507787227631},{"text":"Bye.","start":392.81287,"end":393.31287,"sentiment":"neutral","sentiment_score":-0.12642233073711395}],"sentiment":"positive","sentiment_score":0.4249907523393631,"num_words":5,"start":391.61285,"end":393.31287}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Jason speaking.\n\nChannel 0: Hey, Jason. It's Tim here from. How can I help?\n\nChannel 1: Hello. Hi, Tim. I was just having some frustrations with what's going on here with Suburb Stack.\n\nChannel 0: Yes. Yeah.\n\nChannel 1: Have\n\nChannel 0: I've,\n\nChannel 1: you\n\nChannel 0: yeah,\n\nChannel 1: had a chance\n\nChannel 0: read\n\nChannel 1: to read\n\nChannel 0: over\n\nChannel 1: the email\n\nChannel 0: the\n\nChannel 1: I sent yesterday?\n\nChannel 0: email, and the team went through and sent through some final changes. How did that go from that side?\n\nChannel 1: Yes. Yes. So I've I've run those through some to get an idea of whether everything, you know, is being done right on those pages. Basically, there there are some ever so slight changes in some of the content, but all the buttons are inconsistent and all that sort of stuff. From what I can gather, it doesn't meet best standards of SEO or anything like that.\n\nChannel 0: Well, what do you mean by the buttons being inconsistent doesn't meet best best best standards of SEO?\n\nChannel 1: So there's different text across\n\nChannel 0: Have you have\n\nChannel 1: different\n\nChannel 0: you run this\n\nChannel 1: buttons?\n\nChannel 0: have you run through chat g v t and has told you that?\n\nChannel 1: I've run it through call. Yeah. I've said give give me your opinion on whether this is best practice standard for everything that you guys offer, which one of them is SEO, and it said definitely not.\n\nChannel 0: There's there's obviously what LLMs think, and then there's there's results at the end of the day. So with the pages, I'm happy for you to go through and send me the send, like, send the team through the call report if if that's what's obviously, you know, gonna make you happy at the end of the day. But at at what is done with these pages, it's not just the front end and what you can see. So there's a lot of metadata, schema data, SEO data on the actual coding of the pages that's doing a lot of the heavy lifting in terms of the SEO. And it's not just a one and done thing.\n\nThere's also a lot of stuff being done on a schedule that the application's doing itself. It's pulling data essentially from your Google My Business profile and updating the code on the on the back end of the pages on a on a monthly schedule to make sure that these these pages are obviously ranking, but they they stay ranking, if that makes sense.\n\nChannel 1: Right.\n\nChannel 0: Because\n\nChannel 1: Okay.\n\nChannel 0: because from\n\nChannel 1: Well,\n\nChannel 0: an from an SEO perspective. Sorry. Sorry to\n\nChannel 1: that's\n\nChannel 0: sorry\n\nChannel 1: alright.\n\nChannel 0: for your\n\nChannel 1: You go.\n\nChannel 0: from an SEO perspective, essentially, obviously, staying ranked like, getting to page one is awesome, but we need to, like, stay at page one, essentially. So we need to make sure and one of the one of the huge factors of that is obviously keeping updated content of these pages. So updating that content with the monthly schedule for pulling from the Google My Business is just one of the few things that that happens automatically in the background, if that makes sense.\n\nChannel 1: Right. Okay. Right.\n\nChannel 0: Sorry\n\nChannel 1: The people\n\nChannel 0: to hear that you've\n\nChannel 1: who\n\nChannel 0: had a voice in\n\nChannel 1: the\n\nChannel 0: this. Alright.\n\nChannel 1: oh,\n\nChannel 0: Just\n\nChannel 1: it's\n\nChannel 0: just\n\nChannel 1: been\n\nChannel 0: a\n\nChannel 1: very,\n\nChannel 0: sorry.\n\nChannel 1: very poor. We are a bit a month behind now on where we'd like to be because, you know, they had no thoughts on checking their work before they sent it back, consistently sending\n\nChannel 0: Yeah.\n\nChannel 1: back the same bloody problems. And I assume they're probably overseas, and that's fine, but they don't know what\n\nChannel 0: Funnily\n\nChannel 1: they're doing, I don't\n\nChannel 0: enough.\n\nChannel 1: think.\n\nChannel 0: Funnily enough, Kevin's not Kevin's not overseas. So I've had a word\n\nChannel 1: Okay.\n\nChannel 0: with him.\n\nChannel 1: Alright.\n\nChannel 0: I've had a word and, yeah, we're gonna have some some switch ups and some changes internally. And, yeah, take it in from here, and, obviously, there's some stuff that I need to do internally in terms of the done for you set up to to get the process, obviously, smoother. And I'm sorry that you've had that experience,\n\nChannel 1: Alright. Well, thanks for that. The proof will be in the pudding,\n\nChannel 0: mate.\n\nChannel 1: I suppose. Let's try and make it work because we've been absolutely fucking screwed around by a couple of other marketing agencies before, and I don't want this to be the same. So I really hope that we can make it work.\n\nChannel 0: Not a 100%. Look, the proof like you said, the proof is in the pudding. The results will be there. Look. Are there any other changes that you guys needed made before we do keep like, were those last changes that got sent through good for you?\n\nChannel 1: Well, I don't think so. I'll double check with Ashton. I think I think that should be right. Oh, there actually, I think there was one. Now that that you mentioned, it's just just a bit of a grammar error in one of the headings there.\n\nBut I'll send I'll send that through, and I'll cc you in.\n\nChannel 0: Yep.\n\nChannel 1: And\n\nChannel 0: Okay. That is\n\nChannel 1: we\n\nChannel 0: yeah.\n\nChannel 1: can get that sorted. When can we expect to see the Google the phone ringing from Google Ads?\n\nChannel 0: From the Google Ads within within the first week. Like, people agencies will tell you there's a learning phase and that sort of thing. Typically with the campaign strategy we have, the the quote unquote learning phase is about twenty four to forty eight hours. But in that learning phase, the campaign is not actually spending at all. The campaign is learning what and who to tell you, and it's not spending any money once you press live.\n\nSo with once it's actually spending money, then within a few days.\n\nChannel 1: And we can really expect the ads to start going live.\n\nChannel 0: As soon as we push the pages live, we get that all done within one day.\n\nChannel 1: Yep. Alright. So we need the phone to start ringing. It's already been delayed through all this towing and throwing, so that'd be great. Alright.\n\nWell, we'll we'll get the that last change sent through, and, yeah, we'll go from there.\n\nChannel 0: Perfect. What I'll do is as well, I'll work out and I'll get through an extension, obviously, of of what we've initially agreed upon. I think it was three months. I'll push it back to to five months. Okay?\n\nChannel 1: Appreciate that.\n\nChannel 0: Don't stress at\n\nChannel 1: Thanks.\n\nChannel 0: all, mate. Yeah. Send through that, cc me in, and we'll get these pages live. Alright?\n\nChannel 1: Thanks, Tim.\n\nChannel 0: Appreciate your time,\n\nChannel 1: See you.\n\nChannel 0: mate.\n\nChannel 1: Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.39999998,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.05380082130432129},{"text":"Jason speaking.","start":0.71999997,"end":1.54,"sentiment":"neutral","sentiment_score":0.04616049490869045}],"sentiment":"neutral","sentiment_score":0.048707270373900734,"channel":1,"num_words":3,"start":0.39999998,"end":1.54},{"sentences":[{"text":"Hey, Jason.","start":2.8,"end":3.36,"sentiment":"neutral","sentiment_score":0.15964112430810928},{"text":"It's Tim here from.","start":3.36,"end":4.5,"sentiment":"neutral","sentiment_score":0.2209741175174713},{"text":"How can I help?","start":4.7999997,"end":5.62,"sentiment":"neutral","sentiment_score":0.2587304562330246}],"sentiment":"neutral","sentiment_score":0.22381005436182022,"channel":0,"num_words":10,"start":2.8,"end":5.62},{"sentences":[{"text":"Hello.","start":5.92,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.029422370716929436},{"text":"Hi, 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He asks the agent, Jason, to send the team through a call report and to update content of the pages. They discuss the learning phase and the need for phone calls to start ringing the ads. The agent agrees to send the report and promises to work on fixing the issues."},"intents":{"segments":[{"text":"I was just having some frustrations with what's going on here with Suburb Stack. Yes. Yeah.","start_word":16,"end_word":31,"intents":[{"intent":"Discuss suburb stack issues","confidence_score":0.032840215}]},{"text":"It's pulling data essentially from your Google My Business profile and updating the code on the on the back end of the pages on a on a monthly schedule to make sure that these these pages are obviously ranking, but they they stay ranking, if that makes sense. Right. Because Okay.","start_word":350,"end_word":400,"intents":[{"intent":"Monitor google my business profile and ensure ranking","confidence_score":0.0000025460533}]},{"text":"from an SEO perspective, essentially, obviously, staying ranked like, getting to page one is awesome, but we need to, like, stay at page one, essentially. So we need to make sure and one of the one of the huge factors of that is obviously keeping updated content of these pages. So updating that content with the monthly schedule for pulling from the Google My Business is just one of the few things that that happens automatically in the background, if that makes sense. Right.","start_word":418,"end_word":501,"intents":[{"intent":"Maintain updated content","confidence_score":0.22449206}]},{"text":"I've had a word and, yeah, we're gonna have some some switch ups and some changes internally. And, yeah, take it in from here, and, obviously, there's some stuff that I need to do internally in terms of the done for you set up to to get the process, obviously, smoother.","start_word":604,"end_word":654,"intents":[{"intent":"Update external code","confidence_score":0.005130745},{"intent":"Improve internal process","confidence_score":0.07200467}]},{"text":"When can we expect to see the Google the phone ringing from Google Ads?","start_word":834,"end_word":847,"intents":[{"intent":"Evaluate google ads performance","confidence_score":0.0011943551}]},{"text":"Appreciate your time, See you. mate. Thank you.","start_word":1069,"end_word":1076,"intents":[{"intent":"Intent to check","confidence_score":0.00049571256},{"intent":"Intent to stay","confidence_score":0.004680745}]},{"text":"Appreciate your time, See you. mate. Thank you. Bye.","start_word":1069,"end_word":1077,"intents":[{"intent":"Intent to communicate","confidence_score":0.012763785}]},{"text":"Thank you.","start_word":1075,"end_word":1076,"intents":[{"intent":"Intent to prolong","confidence_score":1.3427056e-8}]}]},"sentiments":{"segments":[{"text":"Hello. Jason speaking. Hey, Jason. It's Tim here from. How can I help? Hello. Hi, Tim.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.13753767311573029},{"text":"I was just having some frustrations with what's going on here with Suburb Stack.","start_word":16,"end_word":29,"sentiment":"negative","sentiment_score":-0.4306480288505554},{"text":"Yes. Yeah. Have I've, you yeah, had a chance read to read over the email the I sent yesterday? email, and the team went through and sent through some final changes. How did that go from that side? Yes. Yes. So I've I've run those through some to get an idea of whether everything, you know, is being done right on those pages.","start_word":30,"end_word":92,"sentiment":"neutral","sentiment_score":0.0061272867023944855},{"text":"Basically, there there are some ever so slight changes in some of the content, but all the buttons are inconsistent and all that sort of stuff. From what I can gather, it doesn't meet best standards of SEO or anything like that. Well, what do you mean by the buttons being inconsistent doesn't meet best best best standards of SEO?","start_word":93,"end_word":152,"sentiment":"negative","sentiment_score":-0.422861248254776},{"text":"So there's different text across Have you have different you run this buttons? have you run through chat g v t and has told you that? I've run it through call. Yeah. I've said give give me your opinion on whether this is best practice standard for everything that you guys offer, which one of them is SEO, and it said definitely not. There's there's obviously what LLMs think, and then there's there's results at the end of the day.","start_word":153,"end_word":232,"sentiment":"neutral","sentiment_score":-0.10420242697000504},{"text":"So with the pages, I'm happy for you to go through and send me the send, like, send the team through the call report if if that's what's obviously, you know, gonna make you happy at the end of the day.","start_word":233,"end_word":273,"sentiment":"positive","sentiment_score":0.5947458148002625},{"text":"But at at what is done with these pages, it's not just the front end and what you can see. So there's a lot of metadata, schema data, SEO data on the actual coding of the pages that's doing a lot of the heavy lifting in terms of the SEO. And it's not just a one and done thing. There's also a lot of stuff being done on a schedule that the application's doing itself. It's pulling data essentially from your Google My Business profile and updating the code on the on the back end of the pages on a on a monthly schedule to make sure that these these pages are obviously ranking, but they they stay ranking, if that makes sense. Right. Because Okay. because from Well, an from an SEO perspective. Sorry. Sorry to that's sorry alright. for your You go. from an SEO perspective, essentially, obviously, staying ranked like, getting to page one is awesome, but we need to, like, stay at page one, essentially. So we need to make sure and one of the one of the huge factors of that is obviously keeping updated content of these pages. So updating that content with the monthly schedule for pulling from the Google My Business is just one of the few things that that happens automatically in the background, if that makes sense. Right. Okay. Right. Sorry The people to hear that you've who had a voice in the this. Alright. oh, Just it's just been a very, sorry.","start_word":274,"end_word":526,"sentiment":"neutral","sentiment_score":0.042929521662444466},{"text":"very poor.","start_word":527,"end_word":528,"sentiment":"negative","sentiment_score":-0.5214182734489441},{"text":"We are a bit a month behind now on where we'd like to be because, you know, they had no thoughts on checking their work before they sent it back, consistently sending Yeah.","start_word":529,"end_word":561,"sentiment":"neutral","sentiment_score":-0.2857644259929657},{"text":"back the same bloody problems.","start_word":562,"end_word":566,"sentiment":"negative","sentiment_score":-0.3937395513057709},{"text":"And I assume they're probably overseas, and that's fine, but they don't know what Funnily they're doing, I don't enough. think. Funnily enough, Kevin's not Kevin's not overseas. So I've had a word Okay. with him. Alright. I've had a word and, yeah, we're gonna have some some switch ups and some changes internally. And, yeah, take it in from here, and, obviously, there's some stuff that I need to do internally in terms of the done for you set up to to get the process, obviously, smoother. And I'm sorry that you've had that experience, Alright.","start_word":567,"end_word":663,"sentiment":"neutral","sentiment_score":-0.0659445971250534},{"text":"Well, thanks for that. The proof will be in the pudding, mate.","start_word":664,"end_word":675,"sentiment":"positive","sentiment_score":0.5023748278617859},{"text":"I suppose. Let's try and make it work because we've been absolutely fucking screwed around by a couple of other marketing agencies before, and I don't want this to be the same. So I really hope that we can make it work. Not a 100%. Look, the proof like you said, the proof is in the pudding.","start_word":676,"end_word":732,"sentiment":"neutral","sentiment_score":-0.0685419394520291},{"text":"The results will be there.","start_word":733,"end_word":737,"sentiment":"positive","sentiment_score":0.375889390707016},{"text":"Look. Are there any other changes that you guys needed made before we do keep like, were those last changes that got sent through good for you? Well, I don't think so. I'll double check with Ashton. I think I think that should be right. Oh, there actually, I think there was one. Now that that you mentioned, it's just just a bit of a grammar error in one of the headings there. But I'll send I'll send that through, and I'll cc you in. Yep. And Okay. That is we yeah. can get that sorted. When can we expect to see the Google the phone ringing from Google Ads? From the Google Ads within within the first week. Like, people agencies will tell you there's a learning phase and that sort of thing. Typically with the campaign strategy we have, the the quote unquote learning phase is about twenty four to forty eight hours. But in that learning phase, the campaign is not actually spending at all. The campaign is learning what and who to tell you, and it's not spending any money once you press live. So with once it's actually spending money, then within a few days. And we can really expect the ads to start going live. As soon as we push the pages live, we get that all done within one day. Yep. Alright. So we need the phone to start ringing. It's already been delayed through all this towing and throwing, so that'd be great. Alright. Well, we'll we'll get the that last change sent through, and, yeah, we'll go from there.","start_word":738,"end_word":1005,"sentiment":"neutral","sentiment_score":0.09165380150079729},{"text":"Perfect.","start_word":1006,"end_word":1006,"sentiment":"positive","sentiment_score":0.5686658620834351},{"text":"What I'll do is as well, I'll work out and I'll get through an extension, obviously, of of what we've initially agreed upon. I think it was three months. I'll push it back to to five months. Okay?","start_word":1007,"end_word":1044,"sentiment":"neutral","sentiment_score":0.1681034815938849},{"text":"Appreciate that.","start_word":1045,"end_word":1046,"sentiment":"positive","sentiment_score":0.5501646399497986},{"text":"Don't stress at Thanks.","start_word":1047,"end_word":1050,"sentiment":"neutral","sentiment_score":0.15615314245224},{"text":"all, mate.","start_word":1051,"end_word":1052,"sentiment":"positive","sentiment_score":0.34574854373931885},{"text":"Yeah. Send through that, cc me in, and we'll get these pages live. Alright?","start_word":1053,"end_word":1066,"sentiment":"neutral","sentiment_score":0.2302311658859253},{"text":"Thanks, Tim. Appreciate your time, See you.","start_word":1067,"end_word":1073,"sentiment":"positive","sentiment_score":0.5599575638771057},{"text":"mate.","start_word":1074,"end_word":1074,"sentiment":"neutral","sentiment_score":0.2884352505207062},{"text":"Thank you. Bye.","start_word":1075,"end_word":1077,"sentiment":"positive","sentiment_score":0.4964599609375}],"average":{"sentiment":"neutral","sentiment_score":0.030601046665035794}}}}