{"metadata":{"transaction_key":"deprecated","request_id":"019f15c0-68a8-7070-aa67-c8026e4cea36","sha256":"962d8adf37c851728def714f29059c7d62b2107e99f1c06958f4471ddaebd55b","created":"2026-06-29T23:39:19.883Z","duration":6.8399377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Take your call right now. Please leave a message, and I'll call you back. Thanks.","confidence":1.0,"words":[{"word":"take","start":0.08,"end":0.24,"confidence":0.6376953,"punctuated_word":"Take","sentiment":"neutral","sentiment_score":-0.10056522488594057},{"word":"your","start":0.24,"end":0.48,"confidence":0.97802734,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.06374107301235199},{"word":"call","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.1477995067834854},{"word":"right","start":0.79999995,"end":0.96,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.06381121277809143},{"word":"now","start":0.96,"end":1.36,"confidence":0.99316406,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.09990368783473969},{"word":"please","start":1.36,"end":1.68,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.19734549522399905},{"word":"leave","start":1.68,"end":1.8399999,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.14545206725597382},{"word":"a","start":1.8399999,"end":1.92,"confidence":0.9902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1756816953420639},{"word":"message","start":1.92,"end":2.32,"confidence":0.94677734,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.1083718240261078},{"word":"and","start":2.32,"end":2.48,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.06680046021938324},{"word":"i'll","start":2.48,"end":2.72,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.03408444672822952},{"word":"call","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.1286923885345459},{"word":"you","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05642932653427124},{"word":"back","start":3.04,"end":3.52,"confidence":1.0,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.04299283027648926},{"word":"thanks","start":3.52,"end":4.02,"confidence":1.0,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.4177440106868744}],"paragraphs":{"transcript":"\nTake your call right now. Please leave a message, and I'll call you back. Thanks.","paragraphs":[{"sentences":[{"text":"Take your call right now.","start":0.08,"end":1.36,"sentiment":"neutral","sentiment_score":-0.09516414105892182},{"text":"Please leave a message, and I'll call you back.","start":1.36,"end":3.52,"sentiment":"neutral","sentiment_score":-0.10620561490456264},{"text":"Thanks.","start":3.52,"end":4.02,"sentiment":"positive","sentiment_score":0.4177440106868744}],"sentiment":"neutral","sentiment_score":-0.06759514858325323,"num_words":15,"start":0.08,"end":4.02}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Take your call right now. Please leave a message, and I'll call you back. Thanks.","paragraphs":[{"sentences":[{"text":"Take your call right now.","start":0.08,"end":1.36,"sentiment":"neutral","sentiment_score":-0.09516414105892182},{"text":"Please leave a message, and I'll call you back.","start":1.36,"end":3.52,"sentiment":"neutral","sentiment_score":-0.10620561490456264},{"text":"Thanks.","start":3.52,"end":4.02,"sentiment":"positive","sentiment_score":0.4177440106868744}],"sentiment":"neutral","sentiment_score":-0.06759514858325323,"channel":1,"num_words":15,"start":0.08,"end":4.02}]},"summary":{"result":"success","short":"Take your call right now. Please leave a message, and I'll call you back. Thanks."},"intents":{"segments":[{"text":"Thanks.","start_word":14,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.4141266},{"intent":"Call back","confidence_score":0.99084646}]}]},"sentiments":{"segments":[{"text":"Take your call right now. Please leave a message, and I'll call you back.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":-0.09633950889110564},{"text":"Thanks.","start_word":14,"end_word":14,"sentiment":"positive","sentiment_score":0.6287000179290771}],"average":{"sentiment":"neutral","sentiment_score":-0.0304268246347254}}}}