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you.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.1999999,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.02254777029156685}],"sentiment":"neutral","sentiment_score":0.02254777029156685,"channel":1,"num_words":1,"start":1.1999999,"end":1.6999999},{"sentences":[{"text":"Hi.","start":3.1999998,"end":3.6,"sentiment":"neutral","sentiment_score":0.18172872066497803},{"text":"Good","start":3.6,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.32962119579315186}],"sentiment":"neutral","sentiment_score":0.25567495822906494,"channel":0,"num_words":2,"start":3.1999998,"end":3.9199998},{"sentences":[{"text":"Hello?","start":3.6799998,"end":4.18,"sentiment":"neutral","sentiment_score":0.20753973722457889}],"sentiment":"neutral","sentiment_score":0.20753973722457889,"channel":1,"num_words":1,"start":3.6799998,"end":4.18},{"sentences":[{"text":"morning.","start":3.9199998,"end":4.42,"sentiment":"neutral","sentiment_score":0.24157509207725525},{"text":"Samir, it's Ronald 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I hope you still remember the company because the last time that we touched base with you, 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can I call you can I call you in in some time?","start":20.575,"end":24.655,"sentiment":"neutral","sentiment_score":0.01664875949231478},{"text":"I have in a meeting now.","start":24.655,"end":26.435001,"sentiment":"neutral","sentiment_score":-0.0036802305839955807},{"text":"So can I call","start":26.575,"end":27.215,"sentiment":"neutral","sentiment_score":0.009687381330877542}],"sentiment":"neutral","sentiment_score":0.010134870226940384,"channel":1,"num_words":23,"start":20.575,"end":27.215},{"sentences":[{"text":"oh,","start":27.175,"end":27.574999,"sentiment":"neutral","sentiment_score":0.019611038267612457}],"sentiment":"neutral","sentiment_score":0.019611038267612457,"channel":0,"num_words":1,"start":27.175,"end":27.574999},{"sentences":[{"text":"you a 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Ronald reminds Samir that they had previously touched base and asks if he can call back in two hours. The call ends with Samir agreeing to call back in two hours."},"intents":{"segments":[{"text":"Can I call you back Okay. after two hours? Okay.","start_word":78,"end_word":87,"intents":[{"intent":"Call back","confidence_score":0.18559477}]}]},"sentiments":{"segments":[{"text":"Hello? Hi. Good Hello? morning. Samir, it's Ronald from Cloud Solution IT. How are you doing today? Yeah.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.22395959496498108},{"text":"Good. Good.","start_word":18,"end_word":19,"sentiment":"positive","sentiment_score":0.5148462653160095},{"text":"Alright.","start_word":20,"end_word":20,"sentiment":"neutral","sentiment_score":0.3314189314842224},{"text":"Okay. 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