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Allison speaking. Hi. I'm expecting another call, so I can't speak on the phone right now. I only answered because I'm expecting a call from the bank.\n\nWhere did you get my mobile number from? Yeah. Did you? Because I, you know, I'm not sure if I received it. I'll have to check my junk mail in case it got filtered out.\n\nYeah. I remember. I'll have a look at my email and see if I can find the email from you. Okay. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.36,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.01592966541647911},{"text":"Allison speaking.","start":1.8399999,"end":2.74,"sentiment":"neutral","sentiment_score":0.023402669467031956},{"text":"Hi.","start":11.599999,"end":11.92,"sentiment":"neutral","sentiment_score":0.02147577330470085},{"text":"I'm expecting another call, so I can't speak on the phone right now.","start":11.92,"end":16.705,"sentiment":"neutral","sentiment_score":-0.18082844774023846},{"text":"I only answered because I'm expecting a call from the bank.","start":16.705,"end":19.525002,"sentiment":"neutral","sentiment_score":-0.21920348026535727}],"sentiment":"neutral","sentiment_score":-0.16706419021024235,"num_words":28,"start":1.36,"end":19.525002},{"sentences":[{"text":"Where did you get my mobile number from?","start":27.025002,"end":28.98,"sentiment":"neutral","sentiment_score":-0.004599049803800881},{"text":"Yeah.","start":36.1,"end":36.6,"sentiment":"neutral","sentiment_score":-0.023035097867250443},{"text":"Did you?","start":39.54,"end":40.199997,"sentiment":"neutral","sentiment_score":-0.04649854078888893},{"text":"Because I, you know, I'm not sure if I received it.","start":40.26,"end":42.914997,"sentiment":"neutral","sentiment_score":-0.20225722952322525},{"text":"I'll have to check my junk mail in case it got filtered out.","start":42.914997,"end":46.055,"sentiment":"neutral","sentiment_score":-0.2374407064456206}],"sentiment":"neutral","sentiment_score":-0.1561252367549709,"num_words":35,"start":27.025002,"end":46.055},{"sentences":[{"text":"Yeah.","start":49.635,"end":49.954998,"sentiment":"neutral","sentiment_score":-0.036425523459911346},{"text":"I remember.","start":49.954998,"end":50.614998,"sentiment":"neutral","sentiment_score":-0.05845371261239052},{"text":"I'll have a look at my email and see if I can find the email from you.","start":71.586876,"end":74.96688,"sentiment":"neutral","sentiment_score":-0.003929656437214683},{"text":"Okay.","start":75.98688,"end":76.38688,"sentiment":"neutral","sentiment_score":0.08281122148036957},{"text":"Thank you.","start":76.38688,"end":77.046875,"sentiment":"positive","sentiment_score":0.3745305687189102}],"sentiment":"neutral","sentiment_score":0.026597184817428173,"num_words":23,"start":49.635,"end":77.046875},{"sentences":[{"text":"Bye.","start":77.10688,"end":77.60688,"sentiment":"neutral","sentiment_score":0.23985472321510315}],"sentiment":"neutral","sentiment_score":0.23985472321510315,"num_words":1,"start":77.10688,"end":77.60688}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Allison speaking.\n\nChannel 0: Yes. Hi. Good afternoon. Alice, this is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Hi. I'm\n\nChannel 0: You may\n\nChannel 1: expecting another call, so I can't\n\nChannel 0: oh.\n\nChannel 1: speak on the phone right now. I only answered because I'm expecting a call from the bank.\n\nChannel 0: I see. Alright. Then maybe I'll just try to ring back again. Thank you.\n\nChannel 1: Where did you get my mobile number from?\n\nChannel 0: Yeah. I have your information in our database. You may or you may not remember I spoke with you last week,\n\nChannel 1: Yeah.\n\nChannel 0: and we already send out to you an email. So\n\nChannel 1: Did you?\n\nChannel 0: this\n\nChannel 1: Because\n\nChannel 0: is\n\nChannel 1: I,\n\nChannel 0: yes.\n\nChannel 1: you know, I'm not sure if I received it. I'll have to check my junk mail in case it got\n\nChannel 0: Mhmm.\n\nChannel 1: filtered out.\n\nChannel 0: Mhmm. I spoke with you, and I already\n\nChannel 1: Yeah.\n\nChannel 0: sent out\n\nChannel 1: I\n\nChannel 0: to\n\nChannel 1: remember.\n\nChannel 0: your company profile last week. Yeah. So this is just a follow-up call and checking if possible to have a short demo with you to discuss who we are and what we do. And we're just hoping if you can accommodate us by next month, like, on the September 10. Would you be is it okay with you?\n\nChannel 1: I'll have a look at my email and see if I can find the email from you.\n\nChannel 0: Mhmm. Okay.\n\nChannel 1: Okay.\n\nChannel 0: Sure.\n\nChannel 1: Thank you. Bye.\n\nChannel 0: Alright.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.36,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.01592966541647911},{"text":"Allison speaking.","start":1.8399999,"end":2.74,"sentiment":"neutral","sentiment_score":0.023402669467031956}],"sentiment":"neutral","sentiment_score":0.020911668116847675,"channel":1,"num_words":3,"start":1.36,"end":2.74},{"sentences":[{"text":"Yes.","start":3.28,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.12335681915283205},{"text":"Hi.","start":3.6799998,"end":4.08,"sentiment":"positive","sentiment_score":0.4123646020889282},{"text":"Good afternoon.","start":4.08,"end":4.9,"sentiment":"positive","sentiment_score":0.569931298494339},{"text":"Alice, this is Mary calling from Vigilance AI.","start":5.92,"end":9.44,"sentiment":"positive","sentiment_score":0.5241921879351139},{"text":"I hope you're doing 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know, I'm not sure if I received it.","start":41.475,"end":42.914997,"sentiment":"neutral","sentiment_score":-0.22405858834584555},{"text":"I'll have to check my junk mail in case it got","start":42.914997,"end":45.074997,"sentiment":"neutral","sentiment_score":-0.24487223679369147}],"sentiment":"neutral","sentiment_score":-0.2355060949921608,"channel":1,"num_words":20,"start":41.475,"end":45.074997},{"sentences":[{"text":"Mhmm.","start":45.055,"end":45.555,"sentiment":"neutral","sentiment_score":-0.16741356253623962}],"sentiment":"neutral","sentiment_score":-0.16741356253623962,"channel":0,"num_words":1,"start":45.055,"end":45.555},{"sentences":[{"text":"filtered 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The agent informed Alice that they had sent an email to remind her of their previous conversation and offered a short demo to discuss their services and work together for next month. The call ended with the agent promising to look into the email and contact Alice again if they can accommodate her."},"intents":{"segments":[{"text":"So this is just a follow-up call and checking if possible to have a short demo with you to discuss who we are and what we do. And we're just hoping if you can accommodate us by next month, like, on the September 10. Would you be is it okay with you?","start_word":152,"end_word":203,"intents":[{"intent":"Schedule demo","confidence_score":0.5933578}]},{"text":"I'll have a look at my email and see if I can find the email from you. Mhmm.","start_word":204,"end_word":221,"intents":[{"intent":"Find email","confidence_score":0.00058293506}]}]},"sentiments":{"segments":[{"text":"Hello? Allison speaking. Yes.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.04944593086838722},{"text":"Hi. Good afternoon. Alice, this is Mary calling from Vigilance AI. I hope you're doing well.","start_word":4,"end_word":19,"sentiment":"positive","sentiment_score":0.5304328799247742},{"text":"Hi. I'm You may expecting another call, so I can't oh. speak on the phone right now. I only answered because I'm expecting a call from the bank. I see. Alright. Then maybe I'll just try to ring back again. Thank you. Where did you get my mobile number from? Yeah. I have your information in our database. You may or you may not remember I spoke with you last week, Yeah. and we already send out to you an email. So Did you? this Because is I, yes. you know, I'm not sure if I received it. I'll have to check my junk mail in case it got Mhmm. filtered out. Mhmm. I spoke with you, and I already Yeah. sent out I to remember. your company profile last week. Yeah. So this is just a follow-up call and checking if possible to have a short demo with you to discuss who we are and what we do. And we're just hoping if you can accommodate us by next month, like, on the September 10. Would you be is it okay with you? I'll have a look at my email and see if I can find the email from you. Mhmm. Okay. Okay. Sure.","start_word":20,"end_word":224,"sentiment":"neutral","sentiment_score":-0.051548004150390625},{"text":"Thank you.","start_word":225,"end_word":226,"sentiment":"positive","sentiment_score":0.3628946542739868},{"text":"Bye. Alright.","start_word":227,"end_word":228,"sentiment":"neutral","sentiment_score":0.18451818823814392}],"average":{"sentiment":"neutral","sentiment_score":0.00426571985642858}}}}