{"metadata":{"transaction_key":"deprecated","request_id":"01a0c776-1e07-7103-bff9-a006038f4fa3","sha256":"2d24cb2cb9219d8491bcda8a49063b9678470e755bf11ea7294cc9a8a0059f4b","created":"2026-09-22T04:53:23.405Z","duration":7.7759376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hey. If you record your name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"hey","start":0.16,"end":0.39999998,"confidence":0.6900635,"punctuated_word":"Hey.","sentiment":"neutral","sentiment_score":0.33259910345077515},{"word":"if","start":0.39999998,"end":0.56,"confidence":0.9980469,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.2123054563999176},{"word":"you","start":0.56,"end":0.71999997,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0690351128578186},{"word":"record","start":0.71999997,"end":1.04,"confidence":0.9980469,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.02100937068462372},{"word":"your","start":1.04,"end":1.1999999,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.03989128768444061},{"word":"name","start":1.1999999,"end":1.4399999,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.0329936146736145},{"word":"and","start":1.4399999,"end":1.68,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0012646317481994629},{"word":"reason","start":1.68,"end":1.92,"confidence":0.99609375,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.10525965690612792},{"word":"for","start":1.92,"end":2.08,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.018791303038597107},{"word":"calling","start":2.08,"end":2.56,"confidence":0.9980469,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.03063395619392395},{"word":"i'll","start":2.56,"end":2.8,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.12487288564443588},{"word":"see","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.04072093963623047},{"word":"if","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.04715677350759506},{"word":"this","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.0439816415309906},{"word":"person","start":3.28,"end":3.6,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.012841284275054932},{"word":"is","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.017258569598197937},{"word":"available","start":3.76,"end":4.26,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.042136333882808685}],"paragraphs":{"transcript":"\nHey. If you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Hey.","start":0.16,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.33259910345077515},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.39999998,"end":4.26,"sentiment":"neutral","sentiment_score":0.020801361184567213}],"sentiment":"neutral","sentiment_score":0.039142404847285324,"num_words":17,"start":0.16,"end":4.26}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hey. If you record your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Hey.","start":0.16,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.33259910345077515},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.39999998,"end":4.26,"sentiment":"neutral","sentiment_score":0.020801361184567213}],"sentiment":"neutral","sentiment_score":0.039142404847285324,"channel":1,"num_words":17,"start":0.16,"end":4.26}]},"summary":{"result":"success","short":"Hey. If you record your name and reason for calling, I'll see if this person is available."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":16,"intents":[{"intent":"Record caller's information","confidence_score":0.04083241}]}]},"sentiments":{"segments":[{"text":"Hey. If you record your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.0517142079770565}],"average":{"sentiment":"neutral","sentiment_score":0.05171420781508736}}}}