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Hi,\n\nChannel 1: Hello?\n\nChannel 0: Sarah. Good morning. This yes. How are you? Thank you so much for answering my call.\n\nThis is Abby from TechnoWand in Springfield, Brisbane, but I wanted to make sure I'm calling the right person. Is this Henry Lee?\n\nChannel 1: Yeah. What are you calling in regards to?\n\nChannel 0: Daniel from Technointer asked me to reach out to you to confirm. We've spoken with you in the past, and let me know if this is correct. And it\n\nChannel 1: No. I\n\nChannel 0: shows\n\nChannel 1: don't\n\nChannel 0: here\n\nChannel 1: sorry. What where are you calling from?\n\nChannel 0: TechnoWand. It says here that you are coming up for an IT review towards the\n\nChannel 1: No.\n\nChannel 0: middle\n\nChannel 1: That's\n\nChannel 0: of this\n\nChannel 1: not\n\nChannel 0: year.\n\nChannel 1: that's not right. I've never heard of that company. 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Henry denies being the right person and apologizes for the misunderstanding. Abby apologizes for the mistake and promises to call back."},"intents":{"segments":[{"text":"This is Abby from TechnoWand in Springfield, Brisbane, but I wanted to make sure I'm calling the right person. Is this Henry Lee? Yeah.","start_word":21,"end_word":44,"intents":[{"intent":"Confirm identity","confidence_score":0.8303634},{"intent":"Confirm identity","confidence_score":0.73340446},{"intent":"Confirm identity","confidence_score":0.5182603},{"intent":"Confirm identity","confidence_score":0.39909214},{"intent":"Confirm identity","confidence_score":0.33023986},{"intent":"Confirm identity","confidence_score":0.2756087}]},{"text":"We've spoken with you in the past, and let me know if this is correct. And it No. I shows don't here sorry. What where are you calling from? TechnoWand. It says here that you are coming up for an IT review towards the No. middle That's of this not year. that's not right. 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