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I have Johan Tio on the line from Globevo Singapore. He's calling about an ongoing inquiry. Would you like to have a chat to him about that?\n\nChannel 0: Sorry. You just broke up. Who's calling?\n\nChannel 1: So Joe Johan Johan Tio from Globebo Singapore. Globebo.\n\nChannel 0: Okay. Alright. Yep, ma'am.\n\nChannel 1: Pop him through? Okay.\n\nChannel 0: Yep.\n\nChannel 1: So\n\nChannel 0: Yep.\n\nChannel 1: you\n\nChannel 0: Yep. Alright.\n\nChannel 1: Johan coming through now.\n\nChannel 0: Alright. Hello?\n\nChannel 1: Hello?\n\nChannel 0: Johan. Right?\n\nChannel 1: Yep. Yep. I'm here.\n\nChannel 0: Hi, Yohan. Ross here. How are you, man?\n\nChannel 1: Oh, I'm good. Hi, Ross.\n\nChannel 0: That's great. Good to hear. Yep. Tell me.\n\nChannel 1: Yeah. Hope you can reply or response to our email\n\nChannel 0: Yep.\n\nChannel 1: two\n\nChannel 0: Actually,\n\nChannel 1: days\n\nChannel 0: I\n\nChannel 1: ago.\n\nChannel 0: was working on your inquiry only. I was working on your inquiry, getting you the quote.\n\nChannel 1: Oh,\n\nChannel 0: Sending\n\nChannel 1: okay.\n\nChannel 0: you through in just ten minutes, the quotation.\n\nChannel 1: Okay. Thank\n\nChannel 0: Alright?\n\nChannel 1: you so much. We are fine. Okay. Thank\n\nChannel 0: Oh,\n\nChannel 1: you.\n\nChannel 0: No worries, mate. Sending it through within ten minutes.\n\nChannel 1: Yeah. Bye. Okay. Bye.\n\nChannel 0: Yep.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.8,"end":3.3,"sentiment":"neutral","sentiment_score":0.00836237519979477}],"sentiment":"neutral","sentiment_score":0.00836237519979477,"channel":0,"num_words":1,"start":2.8,"end":3.3},{"sentences":[{"text":"Hello.","start":3.9199998,"end":4.24,"sentiment":"neutral","sentiment_score":0.013988621532917024},{"text":"I have Johan Tio on the line from Globevo Singapore.","start":4.24,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.024664059467613696},{"text":"He's calling about an ongoing inquiry.","start":8.639999,"end":10.559999,"sentiment":"neutral","sentiment_score":0.012101659085601568},{"text":"Would you like to have a chat to him about 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customer named Johan is calling from encouraged by an agent from Globevo Singapore. The agent is trying to get Johan to speak to him regarding an ongoing inquiry. The agent is interrupted by a bad connection, but eventually gets Johan on the line. The agent explains that they were working on getting a quote and will send the quote to the customer within ten minutes."},"intents":{"segments":[{"text":"I have Johan Tio on the line from Globevo Singapore. He's calling about an ongoing inquiry. Would you like to have a chat to him about that? Sorry.","start_word":2,"end_word":29,"intents":[{"intent":"Request a chat","confidence_score":0.13688122}]}]},"sentiments":{"segments":[{"text":"Hello? Hello. I have Johan Tio on the line from Globevo Singapore. He's calling about an ongoing inquiry. Would you like to have a chat to him about that? Sorry. You just broke up. Who's calling? So Joe Johan Johan Tio from Globebo Singapore. Globebo. Okay. Alright. Yep, ma'am. Pop him through? Okay. Yep. So Yep. you Yep. Alright. Johan coming through now. Alright. Hello? Hello? Johan. Right? Yep. Yep. I'm here. Hi, Yohan. Ross here. How are you, man? Oh, I'm good.","start_word":0,"end_word":82,"sentiment":"neutral","sentiment_score":0.03357793018221855},{"text":"Hi, Ross. That's great. Good to hear.","start_word":83,"end_word":89,"sentiment":"positive","sentiment_score":0.5791252255439758},{"text":"Yep. Tell me. Yeah. Hope you can reply or response to our email Yep. two Actually, days I ago. was working on your inquiry only. I was working on your inquiry, getting you the quote. Oh, Sending okay. you through in just ten minutes, the quotation. Okay. Thank Alright?","start_word":90,"end_word":138,"sentiment":"neutral","sentiment_score":0.07975295186042786},{"text":"you so much.","start_word":139,"end_word":141,"sentiment":"positive","sentiment_score":0.486305296421051},{"text":"We are fine. Okay. Thank Oh, you. No worries, mate. Sending it through within ten minutes. Yeah. Bye. Okay. Bye. 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