{"metadata":{"transaction_key":"deprecated","request_id":"01a07a91-662a-7df2-b0be-044381310128","sha256":"6bf73fa02d67bddcfd0cd97691407c1b7ae84812ec71e4c9094ac61e1488e2bb","created":"2026-09-07T06:32:25.801Z","duration":115.91994,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":400,"output_tokens":74},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":454,"output_tokens":454},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":454,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"Good day. Good day. Good day, Michelle. How are you? Michelle, my name is Rahul, and I'm calling from a company called TechnoONE. We are based up in. We've been working few working with few organizations in the Queensland in the construction space, especially in regards to cost monitoring, payment claim management, intra company reconciliation, especially in the AI space. You know? And and I was looking into a w c o n. I don't know how to pronounce it, and my English is not my first language. I don't wanna mispronounce it. So I just wanted to find out and just give you a quick call, find out how things are you are at because we are working with some quite big names in this territory and quite a market. I don't want to use the word which is big, but, you know, disrupting industry, I would say. You know? Thank you for the clarity, Michelle. I I truly appreciate it. The point is I'm not trying to sell you anything at all, to be very honest. You know? I'm just trying to identify what the process or what is the systems in in your space which you are adopting to probably have a technology team member? Yeah. Sure. Sure. Sure. I'll leave yeah. Leave it at that. Leave it at that.","confidence":0.99609375,"words":[{"word":"good","start":3.04,"end":3.28,"confidence":0.8520508,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.3061693012714386},{"word":"day","start":3.28,"end":3.4399998,"confidence":0.99365234,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":0.26595866680145264},{"word":"good","start":3.4399998,"end":3.6,"confidence":0.99902344,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.31509122252464294},{"word":"day","start":3.6,"end":3.6799998,"confidence":0.9941406,"punctuated_word":"day.","sentiment":"neutral","sentiment_score":0.3253926634788513},{"word":"good","start":3.6799998,"end":3.84,"confidence":0.99902344,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.3759235143661499},{"word":"day","start":3.84,"end":3.9199998,"confidence":0.9941406,"punctuated_word":"day,","sentiment":"positive","sentiment_score":0.3543485403060913},{"word":"michelle","start":3.9199998,"end":4.4,"confidence":0.98217773,"punctuated_word":"Michelle.","sentiment":"neutral","sentiment_score":0.2995730936527252},{"word":"how","start":4.4,"end":4.64,"confidence":1.0,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.29291877150535583},{"word":"are","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.22271902859210968},{"word":"you","start":4.7999997,"end":5.2999997,"confidence":0.9995117,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.24984215199947357},{"word":"michelle","start":7.7599998,"end":8.26,"confidence":0.8442383,"punctuated_word":"Michelle,","sentiment":"neutral","sentiment_score":0.10937871783971786},{"word":"my","start":8.48,"end":8.639999,"confidence":0.8413086,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.06903237849473953},{"word":"name","start":8.639999,"end":8.8,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.0824463963508606},{"word":"is","start":8.8,"end":9.04,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.09586164355278017},{"word":"rahul","start":9.04,"end":9.54,"confidence":0.6984863,"punctuated_word":"Rahul,","sentiment":"neutral","sentiment_score":0.07651042193174362},{"word":"and","start":10.08,"end":10.58,"confidence":0.9902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06668809801340103},{"word":"i'm","start":10.639999,"end":10.88,"confidence":0.9980469,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.07068590819835663},{"word":"calling","start":10.88,"end":11.12,"confidence":0.99902344,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.05366476625204086},{"word":"from","start":11.12,"end":11.36,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.06770146638154984},{"word":"a","start":11.36,"end":11.44,"confidence":0.99609375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07837636023759842},{"word":"company","start":11.44,"end":11.759999,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.07509560883045197},{"word":"called","start":11.759999,"end":12.0,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.08687715977430344},{"word":"technoone","start":12.0,"end":12.5,"confidence":0.79333496,"punctuated_word":"TechnoONE.","sentiment":"neutral","sentiment_score":0.0933782085776329},{"word":"we","start":12.719999,"end":12.799999,"confidence":0.99902344,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.03769007325172424},{"word":"are","start":12.799999,"end":12.96,"confidence":0.9370117,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.03094422072172165},{"word":"based","start":12.96,"end":13.2,"confidence":1.0,"punctuated_word":"based","sentiment":"neutral","sentiment_score":0.05658555030822754},{"word":"up","start":13.2,"end":13.36,"confidence":0.9941406,"punctuated_word":"up","sentiment":"neutral","sentiment_score":0.07280541956424713},{"word":"in","start":13.36,"end":13.86,"confidence":0.7369385,"punctuated_word":"in.","sentiment":"neutral","sentiment_score":0.05764511600136757},{"word":"we've","start":16.035,"end":16.275,"confidence":0.9875488,"punctuated_word":"We've","sentiment":"neutral","sentiment_score":0.04682382196187973},{"word":"been","start":16.275,"end":16.435,"confidence":1.0,"punctuated_word":"been","sentiment":"neutral","sentiment_score":0.04252901300787926},{"word":"working","start":16.435,"end":16.835,"confidence":1.0,"punctuated_word":"working","sentiment":"neutral","sentiment_score":0.05827447026968002},{"word":"few","start":16.835,"end":17.335,"confidence":0.70751953,"punctuated_word":"few","sentiment":"neutral","sentiment_score":0.060775693506002426},{"word":"working","start":17.475,"end":17.795,"confidence":0.6879883,"punctuated_word":"working","sentiment":"neutral","sentiment_score":0.07518798112869263},{"word":"with","start":17.795,"end":18.035,"confidence":0.9394531,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.0762135237455368},{"word":"few","start":18.035,"end":18.275,"confidence":0.9301758,"punctuated_word":"few","sentiment":"neutral","sentiment_score":0.07539104670286179},{"word":"organizations","start":18.275,"end":18.775,"confidence":0.9980469,"punctuated_word":"organizations","sentiment":"neutral","sentiment_score":0.09055318683385848},{"word":"in","start":19.075,"end":19.314999,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.06737174838781357},{"word":"the","start":19.314999,"end":19.555,"confidence":0.99121094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07952450960874557},{"word":"queensland","start":19.555,"end":20.055,"confidence":0.94189453,"punctuated_word":"Queensland","sentiment":"neutral","sentiment_score":0.09390382468700408},{"word":"in","start":20.115,"end":20.195,"confidence":0.5366211,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.07119598239660263},{"word":"the","start":20.195,"end":20.355,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08580972254276276},{"word":"construction","start":20.355,"end":20.855,"confidence":0.99902344,"punctuated_word":"construction","sentiment":"neutral","sentiment_score":0.05826534703373909},{"word":"space","start":20.994999,"end":21.494999,"confidence":0.94799805,"punctuated_word":"space,","sentiment":"neutral","sentiment_score":0.0816720724105835},{"word":"especially","start":22.035,"end":22.515,"confidence":0.96435547,"punctuated_word":"especially","sentiment":"neutral","sentiment_score":0.07805445045232773},{"word":"in","start":22.515,"end":22.675,"confidence":0.98291016,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.07676072418689728},{"word":"regards","start":22.675,"end":23.075,"confidence":1.0,"punctuated_word":"regards","sentiment":"neutral","sentiment_score":0.08209539949893951},{"word":"to","start":23.075,"end":23.575,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07420380413532257},{"word":"cost","start":23.795,"end":24.195,"confidence":0.99121094,"punctuated_word":"cost","sentiment":"neutral","sentiment_score":0.07143743336200714},{"word":"monitoring","start":24.195,"end":24.695,"confidence":0.99609375,"punctuated_word":"monitoring,","sentiment":"neutral","sentiment_score":0.07994405925273895},{"word":"payment","start":24.994999,"end":25.395,"confidence":1.0,"punctuated_word":"payment","sentiment":"neutral","sentiment_score":0.10096711665391922},{"word":"claim","start":25.395,"end":25.715,"confidence":0.6660156,"punctuated_word":"claim","sentiment":"neutral","sentiment_score":0.06320573389530182},{"word":"management","start":25.715,"end":26.215,"confidence":0.9995117,"punctuated_word":"management,","sentiment":"neutral","sentiment_score":0.08661465346813202},{"word":"intra","start":26.994999,"end":27.395,"confidence":0.39331055,"punctuated_word":"intra","sentiment":"neutral","sentiment_score":0.08350397646427155},{"word":"company","start":27.395,"end":27.895,"confidence":0.8364258,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.07700782269239426},{"word":"reconciliation","start":28.75,"end":29.25,"confidence":0.94799805,"punctuated_word":"reconciliation,","sentiment":"neutral","sentiment_score":0.11334681510925292},{"word":"especially","start":29.87,"end":30.19,"confidence":0.9980469,"punctuated_word":"especially","sentiment":"neutral","sentiment_score":0.10558149218559264},{"word":"in","start":30.19,"end":30.35,"confidence":0.9716797,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.10617077350616456},{"word":"the","start":30.35,"end":30.59,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.1146061345934868},{"word":"ai","start":30.59,"end":30.99,"confidence":1.0,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.08928883820772171},{"word":"space","start":30.99,"end":31.49,"confidence":0.9802246,"punctuated_word":"space.","sentiment":"neutral","sentiment_score":0.055922575294971466},{"word":"you","start":31.95,"end":32.11,"confidence":1.0,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.01819787174463272},{"word":"know","start":32.11,"end":32.61,"confidence":0.99658203,"punctuated_word":"know?","sentiment":"neutral","sentiment_score":0.021989591419696808},{"word":"and","start":33.31,"end":33.81,"confidence":0.8183594,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.00370454415678978},{"word":"and","start":34.35,"end":34.67,"confidence":0.75683594,"punctuated_word":"and","sentiment":"neutral","sentiment_score":7.310882210731506e-7},{"word":"i","start":34.67,"end":34.83,"confidence":0.9902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.006178082898259163},{"word":"was","start":34.83,"end":35.31,"confidence":0.99902344,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.002417631447315216},{"word":"looking","start":35.31,"end":35.71,"confidence":1.0,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":-0.0008712001144886017},{"word":"into","start":35.71,"end":36.21,"confidence":1.0,"punctuated_word":"into","sentiment":"neutral","sentiment_score":-0.00025571323931217194},{"word":"a","start":36.27,"end":36.59,"confidence":0.8540039,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.004884892608970404},{"word":"w","start":36.59,"end":36.989998,"confidence":0.9980469,"punctuated_word":"w","sentiment":"neutral","sentiment_score":-0.003660043701529503},{"word":"c","start":36.989998,"end":37.23,"confidence":0.99609375,"punctuated_word":"c","sentiment":"neutral","sentiment_score":-0.003628657199442386},{"word":"o","start":37.23,"end":37.47,"confidence":1.0,"punctuated_word":"o","sentiment":"neutral","sentiment_score":-0.0007271040230989456},{"word":"n","start":37.47,"end":37.71,"confidence":0.97753906,"punctuated_word":"n.","sentiment":"neutral","sentiment_score":-0.002883975859731436},{"word":"i","start":37.71,"end":37.79,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02606070414185524},{"word":"don't","start":37.79,"end":37.95,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.03323259577155113},{"word":"know","start":37.95,"end":38.11,"confidence":0.9941406,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.032880477607250214},{"word":"how","start":38.11,"end":38.27,"confidence":1.0,"punctuated_word":"how","sentiment":"neutral","sentiment_score":-0.03564004972577095},{"word":"to","start":38.27,"end":38.43,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.029894862323999405},{"word":"pronounce","start":38.43,"end":38.83,"confidence":1.0,"punctuated_word":"pronounce","sentiment":"neutral","sentiment_score":-0.01803637109696865},{"word":"it","start":38.83,"end":39.07,"confidence":0.87402344,"punctuated_word":"it,","sentiment":"neutral","sentiment_score":-0.02371951937675476},{"word":"and","start":39.07,"end":39.31,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.030570395290851593},{"word":"my","start":39.31,"end":39.55,"confidence":0.99902344,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.04503551125526428},{"word":"english","start":39.55,"end":39.79,"confidence":0.984375,"punctuated_word":"English","sentiment":"neutral","sentiment_score":-0.04025385528802872},{"word":"is","start":39.79,"end":39.95,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.04768882319331169},{"word":"not","start":39.95,"end":40.190002,"confidence":0.9980469,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.04754301533102989},{"word":"my","start":40.190002,"end":40.35,"confidence":0.99902344,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.049472875893116},{"word":"first","start":40.35,"end":40.59,"confidence":0.99902344,"punctuated_word":"first","sentiment":"neutral","sentiment_score":-0.04130301624536514},{"word":"language","start":40.59,"end":40.91,"confidence":0.74902344,"punctuated_word":"language.","sentiment":"neutral","sentiment_score":-0.04281171038746834},{"word":"i","start":40.91,"end":40.989998,"confidence":0.9194336,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03986772522330284},{"word":"don't","start":40.989998,"end":41.15,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.032890934497117996},{"word":"wanna","start":41.15,"end":41.39,"confidence":0.9873047,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":-0.04230326414108277},{"word":"mispronounce","start":41.39,"end":41.89,"confidence":0.9983724,"punctuated_word":"mispronounce","sentiment":"neutral","sentiment_score":-0.037594448775053024},{"word":"it","start":42.03,"end":42.53,"confidence":0.9941406,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":-0.0016040541231632233},{"word":"so","start":43.115,"end":43.275,"confidence":0.96777344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.008205436170101166},{"word":"i","start":43.275,"end":43.435,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.016375787556171417},{"word":"just","start":43.435,"end":43.595,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.026234440505504608},{"word":"wanted","start":43.595,"end":43.835,"confidence":1.0,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.03220871835947037},{"word":"to","start":43.835,"end":43.995,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.034176915884017944},{"word":"find","start":43.995,"end":44.235,"confidence":1.0,"punctuated_word":"find","sentiment":"neutral","sentiment_score":0.026330335065722466},{"word":"out","start":44.235,"end":44.395,"confidence":1.0,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.04374128580093384},{"word":"and","start":44.395,"end":44.875,"confidence":0.9819336,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04018815606832504},{"word":"just","start":44.875,"end":45.195,"confidence":0.9790039,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.0531170666217804},{"word":"give","start":45.195,"end":45.355,"confidence":0.9980469,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.064549520611763},{"word":"you","start":45.355,"end":45.515,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06431540846824646},{"word":"a","start":45.515,"end":45.675,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.06515330076217651},{"word":"quick","start":45.675,"end":45.915,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.07512211799621582},{"word":"call","start":45.915,"end":46.415,"confidence":0.8491211,"punctuated_word":"call,","sentiment":"neutral","sentiment_score":0.0845119059085846},{"word":"find","start":46.715,"end":46.955,"confidence":0.9838867,"punctuated_word":"find","sentiment":"neutral","sentiment_score":0.06508546322584152},{"word":"out","start":46.955,"end":47.035,"confidence":1.0,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.06339530646800995},{"word":"how","start":47.035,"end":47.275,"confidence":1.0,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.07596321403980255},{"word":"things","start":47.275,"end":47.515,"confidence":1.0,"punctuated_word":"things","sentiment":"neutral","sentiment_score":0.10465717315673828},{"word":"are","start":47.515,"end":47.675,"confidence":0.9589844,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.07340977340936661},{"word":"you","start":47.675,"end":47.835,"confidence":0.68652344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07669857144355774},{"word":"are","start":47.835,"end":47.995,"confidence":0.6801758,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.06921584159135818},{"word":"at","start":47.995,"end":48.155,"confidence":0.921875,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.08912500739097595},{"word":"because","start":48.235,"end":48.555,"confidence":0.99902344,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.028118588030338287},{"word":"we","start":48.555,"end":48.635002,"confidence":0.7114258,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.016682986170053482},{"word":"are","start":48.635002,"end":48.795,"confidence":0.9277344,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.022515611723065376},{"word":"working","start":48.795,"end":49.115,"confidence":1.0,"punctuated_word":"working","sentiment":"neutral","sentiment_score":0.06090226396918297},{"word":"with","start":49.115,"end":49.275,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.03343094140291214},{"word":"some","start":49.275,"end":49.755,"confidence":0.99902344,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.023969732224941257},{"word":"quite","start":49.755,"end":50.235,"confidence":0.9980469,"punctuated_word":"quite","sentiment":"neutral","sentiment_score":0.002058163285255432},{"word":"big","start":50.235,"end":50.555,"confidence":1.0,"punctuated_word":"big","sentiment":"neutral","sentiment_score":0.009664766490459442},{"word":"names","start":50.555,"end":50.955,"confidence":1.0,"punctuated_word":"names","sentiment":"neutral","sentiment_score":0.0017371401190757751},{"word":"in","start":50.955,"end":51.195,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.03598901629447937},{"word":"this","start":51.195,"end":51.515,"confidence":0.97802734,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.04288551956415176},{"word":"territory","start":51.515,"end":52.015,"confidence":0.9580078,"punctuated_word":"territory","sentiment":"neutral","sentiment_score":0.02178710699081421},{"word":"and","start":52.075,"end":52.315002,"confidence":0.9741211,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0011990703642368317},{"word":"quite","start":52.315002,"end":52.795,"confidence":0.9863281,"punctuated_word":"quite","sentiment":"neutral","sentiment_score":-0.0006072446703910828},{"word":"a","start":52.795,"end":52.955,"confidence":0.9863281,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.018746936693787575},{"word":"market","start":52.955,"end":53.455,"confidence":0.95214844,"punctuated_word":"market.","sentiment":"neutral","sentiment_score":-0.011993982829153538},{"word":"i","start":54.235,"end":54.315,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12941379845142365},{"word":"don't","start":54.315,"end":54.555,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.11940067261457445},{"word":"want","start":54.555,"end":54.715,"confidence":0.9941406,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.15343254804611206},{"word":"to","start":54.715,"end":54.795,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.11681428551673888},{"word":"use","start":54.795,"end":55.114998,"confidence":1.0,"punctuated_word":"use","sentiment":"neutral","sentiment_score":-0.12272018194198608},{"word":"the","start":55.114998,"end":55.47,"confidence":0.7866211,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1462656408548355},{"word":"word","start":55.79,"end":56.11,"confidence":0.9941406,"punctuated_word":"word","sentiment":"neutral","sentiment_score":-0.13717322051525116},{"word":"which","start":56.11,"end":56.43,"confidence":0.81152344,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.15377940237522125},{"word":"is","start":56.43,"end":56.75,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.15289555490016937},{"word":"big","start":56.75,"end":57.15,"confidence":0.8696289,"punctuated_word":"big,","sentiment":"neutral","sentiment_score":-0.17401987314224243},{"word":"but","start":57.15,"end":57.23,"confidence":0.81030273,"punctuated_word":"but,","sentiment":"neutral","sentiment_score":-0.16212399303913116},{"word":"you","start":57.23,"end":57.47,"confidence":0.98535156,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.15587906539440155},{"word":"know","start":57.47,"end":57.79,"confidence":0.9980469,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.18242427706718445},{"word":"disrupting","start":57.79,"end":58.29,"confidence":0.9980469,"punctuated_word":"disrupting","sentiment":"neutral","sentiment_score":-0.08225125074386597},{"word":"industry","start":58.91,"end":59.31,"confidence":0.94628906,"punctuated_word":"industry,","sentiment":"neutral","sentiment_score":-0.13159959018230438},{"word":"i","start":59.31,"end":59.39,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.11701549589633942},{"word":"would","start":59.39,"end":59.63,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.12874609231948853},{"word":"say","start":59.63,"end":59.870003,"confidence":0.7680664,"punctuated_word":"say.","sentiment":"neutral","sentiment_score":-0.12610912322998047},{"word":"you","start":59.870003,"end":59.95,"confidence":0.9873047,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.04309704154729843},{"word":"know","start":59.95,"end":60.45,"confidence":0.99121094,"punctuated_word":"know?","sentiment":"neutral","sentiment_score":-0.03593449294567108},{"word":"thank","start":86.92,"end":87.16,"confidence":0.87060547,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.22343963384628296},{"word":"you","start":87.16,"end":87.4,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.19823455810546875},{"word":"for","start":87.4,"end":87.64,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.23080608248710632},{"word":"the","start":87.64,"end":88.04,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.20298518240451813},{"word":"clarity","start":88.04,"end":88.54,"confidence":0.9995117,"punctuated_word":"clarity,","sentiment":"neutral","sentiment_score":0.17874181270599365},{"word":"michelle","start":88.6,"end":88.92,"confidence":0.80444336,"punctuated_word":"Michelle.","sentiment":"neutral","sentiment_score":-0.024420328438282013},{"word":"i","start":88.92,"end":89.32,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03138284012675285},{"word":"i","start":89.32,"end":89.4,"confidence":0.984375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.09249097853899002},{"word":"truly","start":89.4,"end":89.9,"confidence":0.99902344,"punctuated_word":"truly","sentiment":"neutral","sentiment_score":-0.07447369396686554},{"word":"appreciate","start":89.96,"end":90.36,"confidence":1.0,"punctuated_word":"appreciate","sentiment":"neutral","sentiment_score":0.08842045813798904},{"word":"it","start":90.36,"end":90.86,"confidence":1.0,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.07739429175853729},{"word":"the","start":91.96,"end":92.12,"confidence":0.9453125,"punctuated_word":"The","sentiment":"neutral","sentiment_score":-0.018948346376419067},{"word":"point","start":92.12,"end":92.44,"confidence":1.0,"punctuated_word":"point","sentiment":"neutral","sentiment_score":0.005432881414890289},{"word":"is","start":92.44,"end":92.68,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.005822733044624329},{"word":"i'm","start":92.68,"end":92.84,"confidence":0.84814453,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.020689554512500763},{"word":"not","start":92.84,"end":93.08,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.0986395925283432},{"word":"trying","start":93.08,"end":93.24,"confidence":1.0,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":-0.15508347749710083},{"word":"to","start":93.24,"end":93.4,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1863665282726288},{"word":"sell","start":93.4,"end":93.64,"confidence":0.99902344,"punctuated_word":"sell","sentiment":"neutral","sentiment_score":-0.1642523556947708},{"word":"you","start":93.64,"end":93.72,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.11437468230724336},{"word":"anything","start":93.72,"end":94.04,"confidence":1.0,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":-0.134231299161911},{"word":"at","start":94.04,"end":94.2,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.1182396411895752},{"word":"all","start":94.2,"end":94.520004,"confidence":0.94677734,"punctuated_word":"all,","sentiment":"neutral","sentiment_score":-0.10444767773151398},{"word":"to","start":94.520004,"end":94.6,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.114247664809227},{"word":"be","start":94.6,"end":94.76,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.07581639289855957},{"word":"very","start":94.76,"end":95.0,"confidence":1.0,"punctuated_word":"very","sentiment":"neutral","sentiment_score":-0.07212395966053009},{"word":"honest","start":95.0,"end":95.32,"confidence":0.9379883,"punctuated_word":"honest.","sentiment":"neutral","sentiment_score":-0.08361907303333282},{"word":"you","start":95.32,"end":95.48,"confidence":0.99609375,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.05140936002135277},{"word":"know","start":95.48,"end":95.96,"confidence":0.9914551,"punctuated_word":"know?","sentiment":"neutral","sentiment_score":-0.03255292400717735},{"word":"i'm","start":95.96,"end":96.2,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.048358138650655746},{"word":"just","start":96.2,"end":96.44,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.027940385043621063},{"word":"trying","start":96.44,"end":96.76,"confidence":1.0,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":-0.014151841402053831},{"word":"to","start":96.76,"end":97.26,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.00986764021217823},{"word":"identify","start":97.48,"end":97.98,"confidence":0.9921875,"punctuated_word":"identify","sentiment":"neutral","sentiment_score":0.0003699418157339096},{"word":"what","start":98.68,"end":99.16,"confidence":0.99902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.01168435625731945},{"word":"the","start":99.16,"end":99.32,"confidence":0.9921875,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.012949546799063684},{"word":"process","start":99.32,"end":99.82,"confidence":1.0,"punctuated_word":"process","sentiment":"neutral","sentiment_score":-0.0013583041727542875},{"word":"or","start":100.315,"end":100.395004,"confidence":0.65966797,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.011106295511126518},{"word":"what","start":100.395004,"end":100.875,"confidence":0.99316406,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.01434379257261753},{"word":"is","start":100.875,"end":101.115,"confidence":0.99609375,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.014336980879306791},{"word":"the","start":101.115,"end":101.355,"confidence":0.8701172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.016035445034503937},{"word":"systems","start":101.355,"end":101.855,"confidence":0.9892578,"punctuated_word":"systems","sentiment":"neutral","sentiment_score":0.0005078800022602081},{"word":"in","start":101.915,"end":102.315,"confidence":0.9951172,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.003321554511785507},{"word":"in","start":102.315,"end":102.555,"confidence":0.99316406,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.006747972220182419},{"word":"your","start":102.555,"end":102.875,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.00957033783197403},{"word":"space","start":102.875,"end":103.275,"confidence":1.0,"punctuated_word":"space","sentiment":"neutral","sentiment_score":0.017695892602205276},{"word":"which","start":103.275,"end":103.515,"confidence":0.5229492,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.004470430314540863},{"word":"you","start":103.515,"end":103.675,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.02429243177175522},{"word":"are","start":103.675,"end":104.144936,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.016542844474315643},{"word":"adopting","start":104.38493,"end":104.62494,"confidence":0.9453125,"punctuated_word":"adopting","sentiment":"neutral","sentiment_score":-0.0029016658663749695},{"word":"to","start":104.62494,"end":104.94494,"confidence":0.98095703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.04796363413333893},{"word":"probably","start":104.94494,"end":105.34493,"confidence":0.82714844,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":-0.04770820215344429},{"word":"have","start":105.34493,"end":105.424934,"confidence":0.54589844,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.04113474860787392},{"word":"a","start":105.424934,"end":105.50494,"confidence":0.9526367,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.028629282489418983},{"word":"technology","start":105.50494,"end":106.00494,"confidence":0.99902344,"punctuated_word":"technology","sentiment":"neutral","sentiment_score":-0.01351526379585266},{"word":"team","start":107.104935,"end":107.26494,"confidence":0.94384766,"punctuated_word":"team","sentiment":"neutral","sentiment_score":-0.19814066588878632},{"word":"member","start":107.26494,"end":107.76494,"confidence":0.79345703,"punctuated_word":"member?","sentiment":"neutral","sentiment_score":-0.23695418238639832},{"word":"yeah","start":110.94494,"end":111.44494,"confidence":0.97753906,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.0052518174052238464},{"word":"sure","start":112.784935,"end":113.104935,"confidence":0.99072266,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":-0.003505256026983261},{"word":"sure","start":113.104935,"end":113.34493,"confidence":0.9951172,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":-0.011173933744430542},{"word":"sure","start":113.34493,"end":113.58494,"confidence":0.9741211,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":-0.008483505807816982},{"word":"i'll","start":113.58494,"end":113.824936,"confidence":0.8947754,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.025031790137290955},{"word":"leave","start":113.824936,"end":113.90494,"confidence":0.46118164,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.014403674751520157},{"word":"yeah","start":114.06493,"end":114.30493,"confidence":0.9760742,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.03021153062582016},{"word":"leave","start":114.30493,"end":114.54494,"confidence":0.5644531,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":0.002158757299184799},{"word":"it","start":114.54494,"end":114.784935,"confidence":0.93408203,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.01747012883424759},{"word":"at","start":114.784935,"end":114.86494,"confidence":0.9194336,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.019184283912181858},{"word":"that","start":114.86494,"end":115.104935,"confidence":0.9267578,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.015799295157194138},{"word":"leave","start":115.104935,"end":115.34493,"confidence":0.8364258,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":-0.025554576888680455},{"word":"it","start":115.34493,"end":115.424934,"confidence":0.9902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.03244848549365997},{"word":"at","start":115.424934,"end":115.58494,"confidence":0.9941406,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.02533828653395176},{"word":"that","start":115.58494,"end":115.91994,"confidence":0.9797363,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.013945527374744415}],"paragraphs":{"transcript":"\nGood day. Good day. Good day, Michelle. How are you? Michelle, my name is Rahul, and I'm calling from a company called TechnoONE.\n\nWe are based up in. We've been working few working with few organizations in the Queensland in the construction space, especially in regards to cost monitoring, payment claim management, intra company reconciliation, especially in the AI space. You know? And and I was looking into a w c o n. I don't know how to pronounce it, and my English is not my first language.\n\nI don't wanna mispronounce it. So I just wanted to find out and just give you a quick call, find out how things are you are at because we are working with some quite big names in this territory and quite a market. I don't want to use the word which is big, but, you know, disrupting industry, I would say. You know? Thank you for the clarity, Michelle.\n\nI I truly appreciate it. The point is I'm not trying to sell you anything at all, to be very honest. You know? I'm just trying to identify what the process or what is the systems in in your space which you are adopting to probably have a technology team member? Yeah.\n\nSure. Sure. Sure. I'll leave yeah. Leave it at that.\n\nLeave it at that.","paragraphs":[{"sentences":[{"text":"Good day.","start":3.04,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.2860639840364456},{"text":"Good day.","start":3.4399998,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.32024194300174713},{"text":"Good day, Michelle.","start":3.6799998,"end":4.4,"sentiment":"positive","sentiment_score":0.34328171610832214},{"text":"How are you?","start":4.4,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.25515998403231305},{"text":"Michelle, my name is Rahul, and I'm calling from a company called TechnoONE.","start":7.7599998,"end":12.5,"sentiment":"neutral","sentiment_score":0.07889977957193668}],"sentiment":"neutral","sentiment_score":0.17537539517102035,"num_words":23,"start":3.04,"end":12.5},{"sentences":[{"text":"We are based up in.","start":12.719999,"end":13.86,"sentiment":"neutral","sentiment_score":0.051134075969457626},{"text":"We've been working few working with few organizations in the Queensland in the construction space, especially in regards to cost monitoring, payment claim management, intra company reconciliation, especially in the AI space.","start":16.035,"end":31.49,"sentiment":"neutral","sentiment_score":0.07881886709947139},{"text":"You know?","start":31.95,"end":32.61,"sentiment":"neutral","sentiment_score":0.020093731582164764},{"text":"And and I was looking into a w c o n.","start":33.31,"end":37.71,"sentiment":"neutral","sentiment_score":-0.001982002349739725},{"text":"I don't know how to pronounce it, and my English is not my first language.","start":37.71,"end":40.91,"sentiment":"neutral","sentiment_score":-0.03627625219523907}],"sentiment":"neutral","sentiment_score":0.034647935098753524,"num_words":65,"start":12.719999,"end":40.91},{"sentences":[{"text":"I don't wanna mispronounce it.","start":40.91,"end":42.53,"sentiment":"neutral","sentiment_score":-0.03085208535194397},{"text":"So I just wanted to find out and just give you a quick call, find out how things are you are at because we are working with some quite big names in this territory and quite a market.","start":43.115,"end":53.455,"sentiment":"neutral","sentiment_score":0.04102282532441773},{"text":"I don't want to use the word which is big, but, you know, disrupting industry, I would say.","start":54.235,"end":59.870003,"sentiment":"neutral","sentiment_score":-0.13844800367951393},{"text":"You know?","start":59.870003,"end":60.45,"sentiment":"neutral","sentiment_score":-0.039515767246484756},{"text":"Thank you for the clarity, Michelle.","start":86.92,"end":88.92,"sentiment":"neutral","sentiment_score":0.16829782351851463}],"sentiment":"neutral","sentiment_score":-0.0022710394789127336,"num_words":69,"start":40.91,"end":88.92},{"sentences":[{"text":"I I truly appreciate it.","start":88.92,"end":90.86,"sentiment":"neutral","sentiment_score":-0.006506552547216415},{"text":"The point is I'm not trying to sell you anything at all, to be very honest.","start":91.96,"end":95.32,"sentiment":"neutral","sentiment_score":-0.09061403945088387},{"text":"You know?","start":95.32,"end":95.96,"sentiment":"neutral","sentiment_score":-0.04198114201426506},{"text":"I'm just trying to identify what the process or what is the systems in in your space which you are adopting to probably have a technology team member?","start":95.96,"end":107.76494,"sentiment":"neutral","sentiment_score":-0.02971272443288139},{"text":"Yeah.","start":110.94494,"end":111.44494,"sentiment":"neutral","sentiment_score":-0.0052518174052238464}],"sentiment":"neutral","sentiment_score":-0.046221688067397244,"num_words":52,"start":88.92,"end":111.44494},{"sentences":[{"text":"Sure.","start":112.784935,"end":113.104935,"sentiment":"neutral","sentiment_score":-0.003505256026983261},{"text":"Sure.","start":113.104935,"end":113.34493,"sentiment":"neutral","sentiment_score":-0.011173933744430542},{"text":"Sure.","start":113.34493,"end":113.58494,"sentiment":"neutral","sentiment_score":-0.008483505807816982},{"text":"I'll leave yeah.","start":113.58494,"end":114.30493,"sentiment":"neutral","sentiment_score":-0.003074644754330317},{"text":"Leave it at that.","start":114.30493,"end":115.104935,"sentiment":"neutral","sentiment_score":-0.0038386732339859017}],"sentiment":"neutral","sentiment_score":-0.004774132277816534,"num_words":10,"start":112.784935,"end":115.104935},{"sentences":[{"text":"Leave it at that.","start":115.104935,"end":115.91994,"sentiment":"neutral","sentiment_score":-0.02432171907275915}],"sentiment":"neutral","sentiment_score":-0.02432171907275915,"num_words":4,"start":115.104935,"end":115.91994}]}}]},{"alternatives":[{"transcript":"Michelle speaking. Good. Thank you. Right. Yes. Yeah. Look. We're we're really good. We've got some really, really good processes. We've got AI experts within the business who are using AI across the business. And, yeah, we're very happy with how we're going. So we're certainly not looking to look externally at the moment for any assistance or softwares or anything like that. We're very happy with the way we're going. No. No worries. Yep. Look. I'm not interested in telling you what we do. We're happy with what we've got, so let's just leave it at that. Thanks anyway. Bye.","confidence":0.9980469,"words":[{"word":"michelle","start":1.1999999,"end":1.68,"confidence":0.9453125,"punctuated_word":"Michelle","sentiment":"neutral","sentiment_score":0.02582060545682907},{"word":"speaking","start":1.68,"end":2.1799998,"confidence":0.9980469,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.02743609249591827},{"word":"good","start":5.44,"end":5.7599998,"confidence":0.98706055,"punctuated_word":"Good.","sentiment":"positive","sentiment_score":0.47910356521606445},{"word":"thank","start":5.7599998,"end":6.0,"confidence":0.9980469,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6149776577949524},{"word":"you","start":6.0,"end":6.5,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4573096036911011},{"word":"right","start":33.149998,"end":33.649998,"confidence":0.9445801,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.015073014423251152},{"word":"yes","start":41.434998,"end":41.934998,"confidence":0.8312988,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.0030362186953425407},{"word":"yeah","start":60.15,"end":60.550003,"confidence":0.7895508,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.00963030569255352},{"word":"look","start":60.550003,"end":60.79,"confidence":0.8796387,"punctuated_word":"Look.","sentiment":"neutral","sentiment_score":0.06597334146499634},{"word":"we're","start":60.79,"end":61.190002,"confidence":0.9980469,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.24294349551200867},{"word":"we're","start":61.190002,"end":61.43,"confidence":0.99853516,"punctuated_word":"we're","sentiment":"positive","sentiment_score":0.39798006415367126},{"word":"really","start":61.43,"end":61.670002,"confidence":0.9980469,"punctuated_word":"really","sentiment":"positive","sentiment_score":0.46083176136016846},{"word":"good","start":61.670002,"end":61.910004,"confidence":0.99902344,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.445766806602478},{"word":"we've","start":61.910004,"end":62.15,"confidence":0.9824219,"punctuated_word":"We've","sentiment":"positive","sentiment_score":0.4911564290523529},{"word":"got","start":62.15,"end":62.39,"confidence":0.99316406,"punctuated_word":"got","sentiment":"positive","sentiment_score":0.509070634841919},{"word":"some","start":62.39,"end":62.71,"confidence":0.96875,"punctuated_word":"some","sentiment":"positive","sentiment_score":0.4607793092727661},{"word":"really","start":62.71,"end":63.030003,"confidence":0.96362305,"punctuated_word":"really,","sentiment":"positive","sentiment_score":0.4185887575149536},{"word":"really","start":63.030003,"end":63.27,"confidence":0.9980469,"punctuated_word":"really","sentiment":"positive","sentiment_score":0.45476922392845154},{"word":"good","start":63.27,"end":63.59,"confidence":0.9941406,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.4240200221538544},{"word":"processes","start":63.59,"end":64.09,"confidence":0.9812012,"punctuated_word":"processes.","sentiment":"positive","sentiment_score":0.4638877511024475},{"word":"we've","start":64.23,"end":64.55,"confidence":0.9758301,"punctuated_word":"We've","sentiment":"positive","sentiment_score":0.4178866147994995},{"word":"got","start":64.55,"end":64.79,"confidence":0.9248047,"punctuated_word":"got","sentiment":"positive","sentiment_score":0.42845186591148376},{"word":"ai","start":64.79,"end":65.29,"confidence":0.8935547,"punctuated_word":"AI","sentiment":"positive","sentiment_score":0.4245486855506897},{"word":"experts","start":65.825005,"end":66.145004,"confidence":0.90625,"punctuated_word":"experts","sentiment":"positive","sentiment_score":0.3418789505958557},{"word":"within","start":66.145004,"end":66.465004,"confidence":0.99902344,"punctuated_word":"within","sentiment":"positive","sentiment_score":0.3476417064666748},{"word":"the","start":66.465004,"end":66.625,"confidence":0.99902344,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.3883673846721649},{"word":"business","start":66.625,"end":66.945,"confidence":0.99902344,"punctuated_word":"business","sentiment":"positive","sentiment_score":0.37477439641952515},{"word":"who","start":66.945,"end":67.185005,"confidence":0.97509766,"punctuated_word":"who","sentiment":"neutral","sentiment_score":0.31259384751319885},{"word":"are","start":67.185005,"end":67.505005,"confidence":0.95947266,"punctuated_word":"are","sentiment":"positive","sentiment_score":0.3353727161884308},{"word":"using","start":67.505005,"end":67.985,"confidence":1.0,"punctuated_word":"using","sentiment":"positive","sentiment_score":0.3621360063552856},{"word":"ai","start":67.985,"end":68.305,"confidence":0.99609375,"punctuated_word":"AI","sentiment":"positive","sentiment_score":0.3633297085762024},{"word":"across","start":68.305,"end":68.705,"confidence":1.0,"punctuated_word":"across","sentiment":"positive","sentiment_score":0.3475635051727295},{"word":"the","start":68.705,"end":68.865005,"confidence":1.0,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.35526442527770996},{"word":"business","start":68.865005,"end":69.365005,"confidence":0.7524414,"punctuated_word":"business.","sentiment":"neutral","sentiment_score":0.29843252897262573},{"word":"and","start":69.425,"end":69.925,"confidence":0.96533203,"punctuated_word":"And,","sentiment":"neutral","sentiment_score":0.3254393935203552},{"word":"yeah","start":70.385,"end":70.625,"confidence":0.8522949,"punctuated_word":"yeah,","sentiment":"positive","sentiment_score":0.3715026378631592},{"word":"we're","start":70.625,"end":70.945,"confidence":0.9995117,"punctuated_word":"we're","sentiment":"positive","sentiment_score":0.5198960304260254},{"word":"very","start":70.945,"end":71.185005,"confidence":0.99902344,"punctuated_word":"very","sentiment":"positive","sentiment_score":0.5197232365608215},{"word":"happy","start":71.185005,"end":71.425,"confidence":1.0,"punctuated_word":"happy","sentiment":"positive","sentiment_score":0.5296875238418579},{"word":"with","start":71.425,"end":71.745,"confidence":1.0,"punctuated_word":"with","sentiment":"positive","sentiment_score":0.5942014455795288},{"word":"how","start":71.745,"end":71.985,"confidence":0.98095703,"punctuated_word":"how","sentiment":"positive","sentiment_score":0.5701876282691956},{"word":"we're","start":71.985,"end":72.145004,"confidence":0.99902344,"punctuated_word":"we're","sentiment":"positive","sentiment_score":0.5471608638763428},{"word":"going","start":72.145004,"end":72.465004,"confidence":0.8466797,"punctuated_word":"going.","sentiment":"positive","sentiment_score":0.5315992832183838},{"word":"so","start":72.465004,"end":72.625,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.17894497513771057},{"word":"we're","start":72.625,"end":72.865005,"confidence":0.99902344,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.19641123712062836},{"word":"certainly","start":72.865005,"end":73.265,"confidence":1.0,"punctuated_word":"certainly","sentiment":"neutral","sentiment_score":0.10093993693590164},{"word":"not","start":73.265,"end":73.505005,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.08553942292928696},{"word":"looking","start":73.505005,"end":73.745,"confidence":0.99316406,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":0.10416334867477416},{"word":"to","start":73.745,"end":74.245,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04596327245235443},{"word":"look","start":74.865005,"end":75.185005,"confidence":0.99902344,"punctuated_word":"look","sentiment":"neutral","sentiment_score":0.0008039027452468872},{"word":"externally","start":75.185005,"end":75.685005,"confidence":0.9980469,"punctuated_word":"externally","sentiment":"neutral","sentiment_score":-0.05547502636909485},{"word":"at","start":76.065,"end":76.305,"confidence":0.97509766,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.036914341151714325},{"word":"the","start":76.305,"end":76.385,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07017232477664948},{"word":"moment","start":76.385,"end":76.885,"confidence":1.0,"punctuated_word":"moment","sentiment":"neutral","sentiment_score":0.1449163556098938},{"word":"for","start":76.945,"end":77.445,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.030124783515930176},{"word":"any","start":77.825005,"end":78.305,"confidence":1.0,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.07581678777933121},{"word":"assistance","start":78.305,"end":78.805,"confidence":0.96972656,"punctuated_word":"assistance","sentiment":"neutral","sentiment_score":0.07513558864593506},{"word":"or","start":78.945,"end":79.185005,"confidence":0.921875,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.07048564404249191},{"word":"softwares","start":79.185005,"end":79.665,"confidence":0.92008466,"punctuated_word":"softwares","sentiment":"neutral","sentiment_score":0.0775374174118042},{"word":"or","start":79.665,"end":79.825005,"confidence":0.99316406,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.051457032561302185},{"word":"anything","start":79.825005,"end":80.305,"confidence":1.0,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":0.07851067185401917},{"word":"like","start":80.305,"end":80.545,"confidence":0.99902344,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.06441439688205719},{"word":"that","start":80.545,"end":80.865005,"confidence":0.9875488,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.08065421134233475},{"word":"we're","start":80.865005,"end":81.365005,"confidence":0.9980469,"punctuated_word":"We're","sentiment":"positive","sentiment_score":0.4063584804534912},{"word":"very","start":82.380005,"end":82.62,"confidence":0.9980469,"punctuated_word":"very","sentiment":"positive","sentiment_score":0.3786374032497406},{"word":"happy","start":82.62,"end":82.94,"confidence":1.0,"punctuated_word":"happy","sentiment":"positive","sentiment_score":0.45641738176345825},{"word":"with","start":82.94,"end":83.100006,"confidence":1.0,"punctuated_word":"with","sentiment":"positive","sentiment_score":0.5258237719535828},{"word":"the","start":83.100006,"end":83.18,"confidence":0.99609375,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.5645828247070312},{"word":"way","start":83.18,"end":83.340004,"confidence":1.0,"punctuated_word":"way","sentiment":"positive","sentiment_score":0.6033030152320862},{"word":"we're","start":83.340004,"end":83.5,"confidence":0.99853516,"punctuated_word":"we're","sentiment":"positive","sentiment_score":0.5183595418930054},{"word":"going","start":83.5,"end":84.0,"confidence":0.99902344,"punctuated_word":"going.","sentiment":"positive","sentiment_score":0.4166402518749237},{"word":"no","start":88.22,"end":88.72,"confidence":0.76342773,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.004025550559163094},{"word":"no","start":89.18,"end":89.420006,"confidence":0.9941406,"punctuated_word":"No","sentiment":"neutral","sentiment_score":-0.04132767766714096},{"word":"worries","start":89.420006,"end":89.920006,"confidence":0.9980469,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":-0.002316746860742569},{"word":"yep","start":95.995,"end":96.495,"confidence":0.8808594,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.016604728996753693},{"word":"look","start":106.45494,"end":106.61494,"confidence":0.62402344,"punctuated_word":"Look.","sentiment":"neutral","sentiment_score":-0.07054907083511353},{"word":"i'm","start":106.61494,"end":106.77494,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.25599217414855957},{"word":"not","start":106.77494,"end":106.93494,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.2487492561340332},{"word":"interested","start":106.93494,"end":107.41494,"confidence":1.0,"punctuated_word":"interested","sentiment":"neutral","sentiment_score":-0.17556646466255188},{"word":"in","start":107.41494,"end":107.574936,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.23938660323619845},{"word":"telling","start":107.574936,"end":107.894936,"confidence":1.0,"punctuated_word":"telling","sentiment":"neutral","sentiment_score":-0.22291751205921173},{"word":"you","start":107.894936,"end":108.394936,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.19415830075740817},{"word":"what","start":108.77494,"end":109.01494,"confidence":0.9902344,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.1308763474225998},{"word":"we","start":109.01494,"end":109.33494,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.1524719595909119},{"word":"do","start":109.33494,"end":109.83494,"confidence":0.9890137,"punctuated_word":"do.","sentiment":"neutral","sentiment_score":-0.16845807433128357},{"word":"we're","start":110.93494,"end":111.17494,"confidence":0.94750977,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":-0.07146616280078888},{"word":"happy","start":111.17494,"end":111.49494,"confidence":1.0,"punctuated_word":"happy","sentiment":"neutral","sentiment_score":0.07743245363235474},{"word":"with","start":111.49494,"end":111.73494,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.06739746779203415},{"word":"what","start":111.73494,"end":111.894936,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.02129468321800232},{"word":"we've","start":111.894936,"end":112.214935,"confidence":1.0,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":0.0064584240317344666},{"word":"got","start":112.214935,"end":112.45494,"confidence":0.8835449,"punctuated_word":"got,","sentiment":"neutral","sentiment_score":-0.0009004399180412292},{"word":"so","start":112.45494,"end":112.77494,"confidence":1.0,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.01354258507490158},{"word":"let's","start":112.77494,"end":113.01494,"confidence":1.0,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":-0.007283911108970642},{"word":"just","start":113.01494,"end":113.25494,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.00802777148783207},{"word":"leave","start":113.25494,"end":113.41494,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.011597558856010435},{"word":"it","start":113.41494,"end":113.574936,"confidence":0.9970703,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.01668093353509903},{"word":"at","start":113.574936,"end":113.65494,"confidence":0.99609375,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.025556856766343117},{"word":"that","start":113.65494,"end":113.89494,"confidence":0.99853516,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.02841533161699772},{"word":"thanks","start":113.89494,"end":114.214935,"confidence":1.0,"punctuated_word":"Thanks","sentiment":"neutral","sentiment_score":0.017801102250814438},{"word":"anyway","start":114.214935,"end":114.714935,"confidence":0.8659668,"punctuated_word":"anyway.","sentiment":"neutral","sentiment_score":0.01816420443356037},{"word":"bye","start":114.77494,"end":115.27494,"confidence":0.99902344,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.005773903336375952}],"paragraphs":{"transcript":"\nMichelle speaking. Good. Thank you. Right. Yes.\n\nYeah. Look. We're we're really good. We've got some really, really good processes. We've got AI experts within the business who are using AI across the business.\n\nAnd, yeah, we're very happy with how we're going. So we're certainly not looking to look externally at the moment for any assistance or softwares or anything like that. We're very happy with the way we're going. No. No worries.\n\nYep. Look. I'm not interested in telling you what we do. We're happy with what we've got, so let's just leave it at that. Thanks anyway.\n\nBye.","paragraphs":[{"sentences":[{"text":"Michelle speaking.","start":1.1999999,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.026628348976373672},{"text":"Good.","start":5.44,"end":5.7599998,"sentiment":"positive","sentiment_score":0.47910356521606445},{"text":"Thank you.","start":5.7599998,"end":6.5,"sentiment":"positive","sentiment_score":0.5361436307430267},{"text":"Right.","start":33.149998,"end":33.649998,"sentiment":"neutral","sentiment_score":0.015073014423251152},{"text":"Yes.","start":41.434998,"end":41.934998,"sentiment":"neutral","sentiment_score":-0.0030362186953425407}],"sentiment":"neutral","sentiment_score":0.23095490291182483,"num_words":7,"start":1.1999999,"end":41.934998},{"sentences":[{"text":"Yeah.","start":60.15,"end":60.550003,"sentiment":"neutral","sentiment_score":0.00963030569255352},{"text":"Look.","start":60.550003,"end":60.79,"sentiment":"neutral","sentiment_score":0.06597334146499634},{"text":"We're we're really good.","start":60.79,"end":61.910004,"sentiment":"positive","sentiment_score":0.3868805319070816},{"text":"We've got some really, really good processes.","start":61.910004,"end":64.09,"sentiment":"positive","sentiment_score":0.4603245896952493},{"text":"We've got AI experts within the business who are using AI across the business.","start":64.23,"end":69.365005,"sentiment":"positive","sentiment_score":0.364160167319434}],"sentiment":"positive","sentiment_score":0.36828297204165544,"num_words":27,"start":60.15,"end":69.365005},{"sentences":[{"text":"And, yeah, we're very happy with how we're going.","start":69.425,"end":72.465004,"sentiment":"positive","sentiment_score":0.5010442270172967},{"text":"So we're certainly not looking to look externally at the moment for any assistance or softwares or anything like that.","start":72.465004,"end":80.865005,"sentiment":"neutral","sentiment_score":0.07198009714484215},{"text":"We're very happy with the way we're going.","start":80.865005,"end":84.0,"sentiment":"positive","sentiment_score":0.4837653338909149},{"text":"No.","start":88.22,"end":88.72,"sentiment":"neutral","sentiment_score":-0.004025550559163094},{"text":"No worries.","start":89.18,"end":89.920006,"sentiment":"neutral","sentiment_score":-0.021822212263941765}],"sentiment":"neutral","sentiment_score":0.24428631705231965,"num_words":40,"start":69.425,"end":89.920006},{"sentences":[{"text":"Yep.","start":95.995,"end":96.495,"sentiment":"neutral","sentiment_score":-0.016604728996753693},{"text":"Look.","start":106.45494,"end":106.61494,"sentiment":"neutral","sentiment_score":-0.07054907083511353},{"text":"I'm not interested in telling you what we do.","start":106.61494,"end":109.83494,"sentiment":"neutral","sentiment_score":-0.1987307435936398},{"text":"We're happy with what we've got, so let's just leave it at that.","start":110.93494,"end":113.89494,"sentiment":"neutral","sentiment_score":-0.0008375786531430024},{"text":"Thanks anyway.","start":113.89494,"end":114.714935,"sentiment":"neutral","sentiment_score":0.017982653342187405}],"sentiment":"neutral","sentiment_score":-0.07117898876850422,"num_words":26,"start":95.995,"end":114.714935},{"sentences":[{"text":"Bye.","start":114.77494,"end":115.27494,"sentiment":"neutral","sentiment_score":0.005773903336375952}],"sentiment":"neutral","sentiment_score":0.005773903336375952,"num_words":1,"start":114.77494,"end":115.27494}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Michelle speaking.\n\nChannel 0: Good day. Good day. Good day, Michelle. How are you?\n\nChannel 1: Good. Thank you.\n\nChannel 0: Michelle, my name is Rahul, and I'm calling from a company called TechnoONE. We are based up in. We've been working few working with few organizations in the Queensland in the construction space, especially in regards to cost monitoring, payment claim management, intra company reconciliation, especially in the AI space. You know?\n\nChannel 1: Right.\n\nChannel 0: And and I was looking into a w c o n. I don't know how to pronounce it, and my English is not my first language. I don't wanna mispronounce\n\nChannel 1: Yes.\n\nChannel 0: it. So I just wanted to find out and just give you a quick call, find out how things are you are at because we are working with some quite big names in this territory and quite a market. I don't want to use the word which is big, but, you know, disrupting industry, I would say. You know?\n\nChannel 1: Yeah. Look. We're we're really good. We've got some really, really good processes. We've got AI experts within the business who are using AI across the business.\n\nAnd, yeah, we're very happy with how we're going. So we're certainly not looking to look externally at the moment for any assistance or softwares or anything like that. We're very happy with the way we're going.\n\nChannel 0: Thank you for the clarity,\n\nChannel 1: No.\n\nChannel 0: Michelle. I\n\nChannel 1: No\n\nChannel 0: I truly\n\nChannel 1: worries.\n\nChannel 0: appreciate it. The point is I'm not trying to sell you anything at all, to be very honest. You know? I'm\n\nChannel 1: Yep.\n\nChannel 0: just trying to identify what the process or what is the systems in in your space which you are adopting to probably have a technology\n\nChannel 1: Look. I'm not interested\n\nChannel 0: team member?\n\nChannel 1: in telling you what we do. We're\n\nChannel 0: Yeah.\n\nChannel 1: happy with what we've got, so let's\n\nChannel 0: Sure.\n\nChannel 1: just\n\nChannel 0: Sure.\n\nChannel 1: leave\n\nChannel 0: Sure.\n\nChannel 1: it at\n\nChannel 0: I'll\n\nChannel 1: that.\n\nChannel 0: leave\n\nChannel 1: Thanks\n\nChannel 0: yeah.\n\nChannel 1: anyway.\n\nChannel 0: Leave it\n\nChannel 1: Bye.\n\nChannel 0: at that. Leave it at that.","paragraphs":[{"sentences":[{"text":"Michelle speaking.","start":1.1999999,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.026628348976373672}],"sentiment":"neutral","sentiment_score":0.026628348976373672,"channel":1,"num_words":2,"start":1.1999999,"end":2.1799998},{"sentences":[{"text":"Good day.","start":3.04,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.2860639840364456},{"text":"Good day.","start":3.4399998,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.32024194300174713},{"text":"Good day, Michelle.","start":3.6799998,"end":4.4,"sentiment":"positive","sentiment_score":0.34328171610832214},{"text":"How are you?","start":4.4,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.25515998403231305}],"sentiment":"neutral","sentiment_score":0.3007936954498291,"channel":0,"num_words":10,"start":3.04,"end":5.2999997},{"sentences":[{"text":"Good.","start":5.44,"end":5.7599998,"sentiment":"positive","sentiment_score":0.47910356521606445},{"text":"Thank you.","start":5.7599998,"end":6.5,"sentiment":"positive","sentiment_score":0.5361436307430267}],"sentiment":"positive","sentiment_score":0.5171302755673727,"channel":1,"num_words":3,"start":5.44,"end":6.5},{"sentences":[{"text":"Michelle, my name is Rahul, and I'm calling from a company called TechnoONE.","start":7.7599998,"end":12.5,"sentiment":"neutral","sentiment_score":0.07889977957193668},{"text":"We are based up in.","start":12.719999,"end":13.86,"sentiment":"neutral","sentiment_score":0.051134075969457626},{"text":"We've been working few working with few organizations in the Queensland in the construction space, especially in regards to cost monitoring, payment claim management, intra company reconciliation, especially in the AI space.","start":16.035,"end":31.49,"sentiment":"neutral","sentiment_score":0.07881886709947139},{"text":"You know?","start":31.95,"end":32.61,"sentiment":"neutral","sentiment_score":0.020093731582164764}],"sentiment":"neutral","sentiment_score":0.07391843701211306,"channel":0,"num_words":52,"start":7.7599998,"end":32.61},{"sentences":[{"text":"Right.","start":33.149998,"end":33.649998,"sentiment":"neutral","sentiment_score":0.015073014423251152}],"sentiment":"neutral","sentiment_score":0.015073014423251152,"channel":1,"num_words":1,"start":33.149998,"end":33.649998},{"sentences":[{"text":"And and I was looking into a w c o n.","start":33.31,"end":37.71,"sentiment":"neutral","sentiment_score":-0.001982002349739725},{"text":"I don't know how to pronounce it, and my English is not my first language.","start":37.71,"end":40.91,"sentiment":"neutral","sentiment_score":-0.03627625219523907},{"text":"I don't wanna mispronounce","start":40.91,"end":41.89,"sentiment":"neutral","sentiment_score":-0.038164093159139156}],"sentiment":"neutral","sentiment_score":-0.023953406047075985,"channel":0,"num_words":30,"start":33.31,"end":41.89},{"sentences":[{"text":"Yes.","start":41.434998,"end":41.934998,"sentiment":"neutral","sentiment_score":-0.0030362186953425407}],"sentiment":"neutral","sentiment_score":-0.0030362186953425407,"channel":1,"num_words":1,"start":41.434998,"end":41.934998},{"sentences":[{"text":"it.","start":42.03,"end":42.53,"sentiment":"neutral","sentiment_score":-0.0016040541231632233},{"text":"So I just wanted to find out and just give you a quick call, find out how things are you are at because we are working with some quite big names in this territory and quite a market.","start":43.115,"end":53.455,"sentiment":"neutral","sentiment_score":0.04102282532441773},{"text":"I don't want to use the word which is big, but, you know, disrupting industry, I would say.","start":54.235,"end":59.870003,"sentiment":"neutral","sentiment_score":-0.13844800367951393},{"text":"You know?","start":59.870003,"end":60.45,"sentiment":"neutral","sentiment_score":-0.039515767246484756}],"sentiment":"neutral","sentiment_score":-0.017183598178296774,"channel":0,"num_words":59,"start":42.03,"end":60.45},{"sentences":[{"text":"Yeah.","start":60.15,"end":60.550003,"sentiment":"neutral","sentiment_score":0.00963030569255352},{"text":"Look.","start":60.550003,"end":60.79,"sentiment":"neutral","sentiment_score":0.06597334146499634},{"text":"We're we're really good.","start":60.79,"end":61.910004,"sentiment":"positive","sentiment_score":0.3868805319070816},{"text":"We've got some really, really good processes.","start":61.910004,"end":64.09,"sentiment":"positive","sentiment_score":0.4603245896952493},{"text":"We've got AI experts within the business who are using AI across the business.","start":64.23,"end":69.365005,"sentiment":"positive","sentiment_score":0.364160167319434}],"sentiment":"positive","sentiment_score":0.36828297204165544,"channel":1,"num_words":27,"start":60.15,"end":69.365005},{"sentences":[{"text":"And, yeah, we're very happy with how we're going.","start":69.425,"end":72.465004,"sentiment":"positive","sentiment_score":0.5010442270172967},{"text":"So we're certainly not looking to look externally at the moment for any assistance or softwares or anything like that.","start":72.465004,"end":80.865005,"sentiment":"neutral","sentiment_score":0.07198009714484215},{"text":"We're very happy with the way we're going.","start":80.865005,"end":84.0,"sentiment":"positive","sentiment_score":0.4837653338909149}],"sentiment":"neutral","sentiment_score":0.2653816934372928,"channel":1,"num_words":37,"start":69.425,"end":84.0},{"sentences":[{"text":"Thank you for the clarity,","start":86.92,"end":88.54,"sentiment":"neutral","sentiment_score":0.20684145390987396}],"sentiment":"neutral","sentiment_score":0.20684145390987396,"channel":0,"num_words":5,"start":86.92,"end":88.54},{"sentences":[{"text":"No.","start":88.22,"end":88.72,"sentiment":"neutral","sentiment_score":-0.004025550559163094}],"sentiment":"neutral","sentiment_score":-0.004025550559163094,"channel":1,"num_words":1,"start":88.22,"end":88.72},{"sentences":[{"text":"Michelle.","start":88.6,"end":88.92,"sentiment":"neutral","sentiment_score":-0.024420328438282013},{"text":"I","start":88.92,"end":89.32,"sentiment":"neutral","sentiment_score":-0.03138284012675285}],"sentiment":"neutral","sentiment_score":-0.027901584282517433,"channel":0,"num_words":2,"start":88.6,"end":89.32},{"sentences":[{"text":"No","start":89.18,"end":89.420006,"sentiment":"neutral","sentiment_score":-0.04132767766714096}],"sentiment":"neutral","sentiment_score":-0.04132767766714096,"channel":1,"num_words":1,"start":89.18,"end":89.420006},{"sentences":[{"text":"I truly","start":89.32,"end":89.9,"sentiment":"neutral","sentiment_score":-0.08348233625292778}],"sentiment":"neutral","sentiment_score":-0.08348233625292778,"channel":0,"num_words":2,"start":89.32,"end":89.9},{"sentences":[{"text":"worries.","start":89.420006,"end":89.920006,"sentiment":"neutral","sentiment_score":-0.002316746860742569}],"sentiment":"neutral","sentiment_score":-0.002316746860742569,"channel":1,"num_words":1,"start":89.420006,"end":89.920006},{"sentences":[{"text":"appreciate it.","start":89.96,"end":90.86,"sentiment":"neutral","sentiment_score":0.08290737494826317},{"text":"The point is I'm not trying to sell you anything at all, to be very honest.","start":91.96,"end":95.32,"sentiment":"neutral","sentiment_score":-0.09061403945088387},{"text":"You know?","start":95.32,"end":95.96,"sentiment":"neutral","sentiment_score":-0.04198114201426506},{"text":"I'm","start":95.96,"end":96.2,"sentiment":"neutral","sentiment_score":-0.048358138650655746}],"sentiment":"neutral","sentiment_score":-0.06744430019032388,"channel":0,"num_words":21,"start":89.96,"end":96.2},{"sentences":[{"text":"Yep.","start":95.995,"end":96.495,"sentiment":"neutral","sentiment_score":-0.016604728996753693}],"sentiment":"neutral","sentiment_score":-0.016604728996753693,"channel":1,"num_words":1,"start":95.995,"end":96.495},{"sentences":[{"text":"just trying to identify what the process or what is the systems in in your space which you are adopting to probably have a technology","start":96.2,"end":106.00494,"sentiment":"neutral","sentiment_score":-0.013940131887793542}],"sentiment":"neutral","sentiment_score":-0.013940131887793542,"channel":0,"num_words":25,"start":96.2,"end":106.00494},{"sentences":[{"text":"Look.","start":106.45494,"end":106.61494,"sentiment":"neutral","sentiment_score":-0.07054907083511353},{"text":"I'm not interested","start":106.61494,"end":107.41494,"sentiment":"neutral","sentiment_score":-0.22676929831504822}],"sentiment":"neutral","sentiment_score":-0.18771424144506454,"channel":1,"num_words":4,"start":106.45494,"end":107.41494},{"sentences":[{"text":"team member?","start":107.104935,"end":107.76494,"sentiment":"neutral","sentiment_score":-0.21754742413759232}],"sentiment":"neutral","sentiment_score":-0.21754742413759232,"channel":0,"num_words":2,"start":107.104935,"end":107.76494},{"sentences":[{"text":"in telling you what we do.","start":107.41494,"end":109.83494,"sentiment":"neutral","sentiment_score":-0.18471146623293558},{"text":"We're","start":110.93494,"end":111.17494,"sentiment":"neutral","sentiment_score":-0.07146616280078888}],"sentiment":"neutral","sentiment_score":-0.16853356574262893,"channel":1,"num_words":7,"start":107.41494,"end":111.17494},{"sentences":[{"text":"Yeah.","start":110.94494,"end":111.44494,"sentiment":"neutral","sentiment_score":-0.0052518174052238464}],"sentiment":"neutral","sentiment_score":-0.0052518174052238464,"channel":0,"num_words":1,"start":110.94494,"end":111.44494},{"sentences":[{"text":"happy with what we've got, so let's","start":111.17494,"end":113.01494,"sentiment":"neutral","sentiment_score":0.02155087036745889}],"sentiment":"neutral","sentiment_score":0.02155087036745889,"channel":1,"num_words":7,"start":111.17494,"end":113.01494},{"sentences":[{"text":"Sure.","start":112.784935,"end":113.104935,"sentiment":"neutral","sentiment_score":-0.003505256026983261}],"sentiment":"neutral","sentiment_score":-0.003505256026983261,"channel":0,"num_words":1,"start":112.784935,"end":113.104935},{"sentences":[{"text":"just","start":113.01494,"end":113.25494,"sentiment":"neutral","sentiment_score":-0.00802777148783207}],"sentiment":"neutral","sentiment_score":-0.00802777148783207,"channel":1,"num_words":1,"start":113.01494,"end":113.25494},{"sentences":[{"text":"Sure.","start":113.104935,"end":113.34493,"sentiment":"neutral","sentiment_score":-0.011173933744430542}],"sentiment":"neutral","sentiment_score":-0.011173933744430542,"channel":0,"num_words":1,"start":113.104935,"end":113.34493},{"sentences":[{"text":"leave","start":113.25494,"end":113.41494,"sentiment":"neutral","sentiment_score":-0.011597558856010435}],"sentiment":"neutral","sentiment_score":-0.011597558856010435,"channel":1,"num_words":1,"start":113.25494,"end":113.41494},{"sentences":[{"text":"Sure.","start":113.34493,"end":113.58494,"sentiment":"neutral","sentiment_score":-0.008483505807816982}],"sentiment":"neutral","sentiment_score":-0.008483505807816982,"channel":0,"num_words":1,"start":113.34493,"end":113.58494},{"sentences":[{"text":"it at","start":113.41494,"end":113.65494,"sentiment":"neutral","sentiment_score":-0.021118895150721073}],"sentiment":"neutral","sentiment_score":-0.021118895150721073,"channel":1,"num_words":2,"start":113.41494,"end":113.65494},{"sentences":[{"text":"I'll","start":113.58494,"end":113.824936,"sentiment":"neutral","sentiment_score":-0.025031790137290955}],"sentiment":"neutral","sentiment_score":-0.025031790137290955,"channel":0,"num_words":1,"start":113.58494,"end":113.824936},{"sentences":[{"text":"that.","start":113.65494,"end":113.89494,"sentiment":"neutral","sentiment_score":-0.02841533161699772}],"sentiment":"neutral","sentiment_score":-0.02841533161699772,"channel":1,"num_words":1,"start":113.65494,"end":113.89494},{"sentences":[{"text":"leave","start":113.824936,"end":113.90494,"sentiment":"neutral","sentiment_score":-0.014403674751520157}],"sentiment":"neutral","sentiment_score":-0.014403674751520157,"channel":0,"num_words":1,"start":113.824936,"end":113.90494},{"sentences":[{"text":"Thanks","start":113.89494,"end":114.214935,"sentiment":"neutral","sentiment_score":0.017801102250814438}],"sentiment":"neutral","sentiment_score":0.017801102250814438,"channel":1,"num_words":1,"start":113.89494,"end":114.214935},{"sentences":[{"text":"yeah.","start":114.06493,"end":114.30493,"sentiment":"neutral","sentiment_score":0.03021153062582016}],"sentiment":"neutral","sentiment_score":0.03021153062582016,"channel":0,"num_words":1,"start":114.06493,"end":114.30493},{"sentences":[{"text":"anyway.","start":114.214935,"end":114.714935,"sentiment":"neutral","sentiment_score":0.01816420443356037}],"sentiment":"neutral","sentiment_score":0.01816420443356037,"channel":1,"num_words":1,"start":114.214935,"end":114.714935},{"sentences":[{"text":"Leave it","start":114.30493,"end":114.784935,"sentiment":"neutral","sentiment_score":0.009814443066716194}],"sentiment":"neutral","sentiment_score":0.009814443066716194,"channel":0,"num_words":2,"start":114.30493,"end":114.784935},{"sentences":[{"text":"Bye.","start":114.77494,"end":115.27494,"sentiment":"neutral","sentiment_score":0.005773903336375952}],"sentiment":"neutral","sentiment_score":0.005773903336375952,"channel":1,"num_words":1,"start":114.77494,"end":115.27494},{"sentences":[{"text":"at that.","start":114.784935,"end":115.104935,"sentiment":"neutral","sentiment_score":-0.017491789534687996},{"text":"Leave it at that.","start":115.104935,"end":115.91994,"sentiment":"neutral","sentiment_score":-0.02432171907275915}],"sentiment":"neutral","sentiment_score":-0.0220450758934021,"channel":0,"num_words":6,"start":114.784935,"end":115.91994}]},"summary":{"result":"success","short":"A representative from TechnoONE, Rahul, calls a potential customer named Michelle to inquire about their current process for cost monitoring and payment claims in the AI space. Rahul explains that their company has a strong AI business and is happy with their current processes. He reassures Michelle that they are not trying to sell anything and will identify the process and systems in her space."},"intents":{"segments":[{"text":"appreciate it. The point is I'm not trying to sell you anything at all, to be very honest. You know? I'm Yep. just trying to identify what the process or what is the systems in in your space which you are adopting to probably have a technology Look.","start_word":234,"end_word":281,"intents":[{"intent":"Address customer concerns","confidence_score":0.0030983544}]}]},"sentiments":{"segments":[{"text":"Michelle speaking. Good day. Good day.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.20940621197223663},{"text":"Good day, Michelle.","start_word":6,"end_word":8,"sentiment":"positive","sentiment_score":0.33675333857536316},{"text":"How are you?","start_word":9,"end_word":11,"sentiment":"neutral","sentiment_score":0.25383052229881287},{"text":"Good. Thank you.","start_word":12,"end_word":14,"sentiment":"positive","sentiment_score":0.4975607991218567},{"text":"Michelle, my name is Rahul, and I'm calling from a company called TechnoONE. We are based up in. We've been working few working with few organizations in the Queensland in the construction space, especially in regards to cost monitoring, payment claim management, intra company reconciliation, especially in the AI space. You know? Right. And and I was looking into a w c o n. I don't know how to pronounce it, and my English is not my first language. I don't wanna mispronounce Yes. it. So I just wanted to find out and just give you a quick call, find out how things are you are at because we are working with some quite big names in this territory and quite a market. I don't want to use the word which is big, but, you know, disrupting industry, I would say. You know? Yeah. Look.","start_word":15,"end_word":159,"sentiment":"neutral","sentiment_score":0.011430934071540833},{"text":"We're we're really good. We've got some really, really good processes. We've got AI experts within the business who are using AI across the business. And, yeah, we're very happy with how we're going.","start_word":160,"end_word":193,"sentiment":"positive","sentiment_score":0.42389994859695435},{"text":"So we're certainly not looking to look externally at the moment for any assistance or softwares or anything like that.","start_word":194,"end_word":213,"sentiment":"neutral","sentiment_score":0.07740563899278641},{"text":"We're very happy with the way we're going.","start_word":214,"end_word":221,"sentiment":"positive","sentiment_score":0.4720153212547302},{"text":"Thank you for the clarity, No. Michelle. I No I truly worries. appreciate it. The point is I'm not trying to sell you anything at all, to be very honest. You know? I'm Yep. just trying to identify what the process or what is the systems in in your space which you are adopting to probably have a technology Look. I'm not interested team member? in telling you what we do. We're Yeah. happy with what we've got, so let's Sure. just Sure. leave Sure. it at I'll that. leave Thanks yeah. anyway. Leave it Bye. at that. Leave it at that.","start_word":222,"end_word":323,"sentiment":"neutral","sentiment_score":-0.033896852284669876}],"average":{"sentiment":"neutral","sentiment_score":0.07712386043061244}}}}