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It's a mobile number, but you have to listen to the whole message, and then you press one, and then it goes to me. No. No. No. Don't worry. I've I had a few people say that to me, and now I'm kinda thinking maybe I need to I need to maybe change the message to make it a little bit better. Anyway, so what the essentially, what I'm I'm not sure if you've got that email, but essentially, I'm so I work within a coworking space that has one gig by one gig Internet already. But I have it's a it's not a it's not a public IP, and so every time I I I can't remote in securely because of it. And so what I wanted to set up was a new connection or an additional connection, sorry, to the to the coworking space just for me. And so it it would just so I've only got three people on my team. It's not a big it's not it's not a big thing. And and so, yeah, I I was I was surprised how expensive it was. Maybe maybe that's what it is. But, yeah, I I I just if that makes any difference, does does it make any difference or not really? Yes. Yes. Yes. Okay. Yes. Yes. That's a good question. Yeah. I hold on. Yeah. 40 three is next to it. Yeah. It's a big block. I I think it is just that it might be 35 or 39. It's a good question. Okay. No. Yeah. It's on the Ground Floor. No. No. Yeah. No. I I don't have any. I've I've got windows, but I've got windows facing the internal of the project, though, not not external. Yeah. Okay. So you think Starlink would be the other option, really? Yeah. Yeah. Yeah. Yeah. It won't work. Yeah. Yeah. No. That that that wouldn't work. Yeah. Yeah. Totally. Totally got you. Okay. Cool. So, realistically, it is it's not an easy project, and and yeah. Okay. So that's why it's so expensive. Yeah. Okay. Yes. Yes. Yes. Yes. Okay. Yeah. I I just yeah. I guess the problem is I don't know how long we'll be here. So that's why I I'm yeah. I'm I'm like, I'm that's why the shorter term's better. But yeah. Look. That's that's that's I probably don't need thousand by thousand, but I I I get yeah. I will tell you. At the moment, my Internet at home dictates the Internet here, so I'm probably already getting two fifty by two fifty now. So I I don't think it'd be much, Like, two fifty by two fifty probably won't be much faster than what I've already got. I I use pretty heavy GIS software, so it it it really struggles when it's when it's a bit lower. Like, I think 500 might be the best I can do, but yeah. Okay. Alright. No. That that's okay. I I just wanted to I thought maybe the context changes it, but it doesn't seem to doesn't seem to make any difference. It's still going to be yeah. That's okay. That's all good. It's it's it's twelve months. Yeah. Yeah. Yeah. Applied. Yes. Okay. Alright. I'll thank you very much. I appreciate it, miss. Yeah. Yes. Yes. That's you. Yes. Yep. There so there's a server room in this coworking space, and then they simply just plug in a LAN cable to each of the offices to supply the thousand by thousand. Well, no. Sorry. The problem is because I I I have the remote in, and I work with government contracts, so I I need to have, like, a closed off system. So I've got a I'm not sure if you heard what a file if you know what a firewall is, but I've got my own yeah. So I've I've got a firewall here, but it only it needs the public IP to work properly. So I've got a firewall here and a firewall there at home. So I essentially remote into my firewall at home that connects to the firewall here and then get into my thing. So it's just it means that I'm double handling basically everything, and my hope was that I could just connect directly into the firewall here. But it needs a public IP, and I don't have a public IP, and I can't get one apparently without spending a fair bit of money. Okay. Oh, that'd be great. Thank you. No worries. Yeah. Yeah. Yeah, please. Yeah. Completely. Yes. Yes. Hi. Am I speaking with you? Good. Thank you. Do you want me to explain my setup? Oh, fantastic. Okay. So I rent a small office inside a coworking space. The building shares one Internet connection, which is a thousand by thousand, but every tenant plugged into the building's network and shares the one line. So there's a server room here where you literally just move move the LAN cables in and out to connect the offices. I have two firewalls because I I remote I have a few remote workers. And, essentially, at the moment, I've got a firewall here in the office. But because I can't I haven't got a public IP, I have to have another firewall at my home which connects to this office. So there's a bidirectional connection. And, essentially, what's happening is I have to remote into my home office. Sorry. I have remote to my home, what firewall to get into this firewall to access my modeling PC. And so what I'm hoping to have in this office so the the office manager that that it's that that happily facilitated, but what I'm hoping to have is a private connection to this office to to my specific office, not the entire office, but just to my specific office so that I can just have one file on it. Because what I'm what the problem that I'm having at the moment is there's a lot of work happening around my home, and the Internet has gone out or the power has gone out. And it means that I can't remote into my work because and neither can any of my staff because the home Internet isn't working. So I just want one Internet connection potentially. But, yeah, I was just wondering if there's any solutions that you can think of for it. Yeah. That's right. I have the it's it's a gold sorry. It's a what is it? Fiawala. So it's a f I r e w a, double l, a gold versions. I I do. So I purchased it because I I want I needed to have essentially a protection for security protection and also allow people in. Sorry. So my, yeah, my and I it's Gold Pro. That's the one I got. And so they're pretty expensive. The idea is that it's got its own VPN. It it it's yeah. It safeguards everything. It's meant to protect it pretty well, but, unfortunately, it only works if there's a I didn't realize it would only work because I I've only recently moved into this building, and I didn't realize it wasn't gonna work because I've always used it at home, and it's been great because it protects everything. No face loss. But then I found that you need a a public IP. Yes. Yes. Yes. That's right. Yes. Yes. Yes. Yes. Yeah. I mean yeah. I I can go speak to, yeah, to Laurie Bell. Yes. I I I I probably look. I I don't really I I mean, even a thousand by 400 or, like, 800 by 400. I I don't know. Like, I don't need like, I I probably don't need a thousand by a thousand, but I I need at the moment, I'm limited by my home, which is, I think, three 100 or 200 or something. You know what I mean? Like, it yeah. Oh, that'd be incredible. Oh, that'd be incredible. Oh my god. Thanks so much, Bryson. You. That's incredible. That's incredible. Thank you so much. If if you can as much as you can explain to me, that would be great. I'll I'll and then I'll relay it all and and and, yeah, give as much information as possible we can. Look. I I really appreciate this. Thank you so much. Yeah. No. No. That makes sense. Yeah. Of course. I really appreciate that. That's that's incredible. Thank you so much. I really appreciate it. Thank you both. Have a good rest of your week. Thank you. Cheers. 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Dipesh. This is Alex from Consulting. How are you going? I'm good. Sorry.\n\nMy phone, it's it's straight. It's a mobile number, but you have to listen to the whole message, and then you press one, and then it goes to me. No. No. No.\n\nDon't worry. I've I had a few people say that to me, and now I'm kinda thinking maybe I need to I need to maybe change the message to make it a little bit better. Anyway, so what the essentially, what I'm I'm not sure if you've got that email, but essentially, I'm so I work within a coworking space that has one gig by one gig Internet already. But I have it's a it's not a it's not a public IP, and so every time I I I can't remote in securely because of it. And so what I wanted to set up was a new connection or an additional connection, sorry, to the to the coworking space just for me.\n\nAnd so it it would just so I've only got three people on my team. It's not a big it's not it's not a big thing. And and so, yeah, I I was I was surprised how expensive it was. Maybe maybe that's what it is. But, yeah, I I I just if that makes any difference, does does it make any difference or not really?\n\nYes. Yes. Yes. Okay. Yes.\n\nYes. That's a good question. Yeah. I hold on. Yeah.\n\n40 three is next to it. Yeah. It's a big block. I I think it is just that it might be 35 or 39. It's a good question.\n\nOkay. No. Yeah. It's on the Ground Floor. No.\n\nNo. Yeah. No. I I don't have any. I've I've got windows, but I've got windows facing the internal of the project, though, not not external.\n\nYeah. Okay. So you think Starlink would be the other option, really? Yeah. Yeah.\n\nYeah. Yeah. It won't work. Yeah. Yeah.\n\nNo. That that that wouldn't work. Yeah. Yeah. Totally.\n\nTotally got you. Okay. Cool. So, realistically, it is it's not an easy project, and and yeah. Okay.\n\nSo that's why it's so expensive. Yeah. Okay. Yes. Yes.\n\nYes. Yes. Okay. Yeah. I I just yeah.\n\nI guess the problem is I don't know how long we'll be here. So that's why I I'm yeah. I'm I'm like, I'm that's why the shorter term's better. But yeah. Look.\n\nThat's that's that's I probably don't need thousand by thousand, but I I I get yeah. I will tell you. At the moment, my Internet at home dictates the Internet here, so I'm probably already getting two fifty by two fifty now. So I I don't think it'd be much, Like, two fifty by two fifty probably won't be much faster than what I've already got. I I use pretty heavy GIS software, so it it it really struggles when it's when it's a bit lower.\n\nLike, I think 500 might be the best I can do, but yeah. Okay. Alright. No. That that's okay.\n\nI I just wanted to I thought maybe the context changes it, but it doesn't seem to doesn't seem to make any difference. It's still going to be yeah. That's okay. That's all good. It's it's it's twelve months.\n\nYeah. Yeah. Yeah. Applied. Yes.\n\nOkay. Alright. I'll thank you very much. I appreciate it, miss. Yeah.\n\nYes. Yes. That's you. Yes. Yep.\n\nThere so there's a server room in this coworking space, and then they simply just plug in a LAN cable to each of the offices to supply the thousand by thousand. Well, no. Sorry. The problem is because I I I have the remote in, and I work with government contracts, so I I need to have, like, a closed off system. So I've got a I'm not sure if you heard what a file if you know what a firewall is, but I've got my own yeah.\n\nSo I've I've got a firewall here, but it only it needs the public IP to work properly. So I've got a firewall here and a firewall there at home. So I essentially remote into my firewall at home that connects to the firewall here and then get into my thing. So it's just it means that I'm double handling basically everything, and my hope was that I could just connect directly into the firewall here. But it needs a public IP, and I don't have a public IP, and I can't get one apparently without spending a fair bit of money.\n\nOkay. Oh, that'd be great. Thank you. No worries. Yeah.\n\nYeah. Yeah, please. Yeah. Completely. Yes.\n\nYes. Hi. Am I speaking with you? Good. Thank you.\n\nDo you want me to explain my setup? Oh, fantastic. Okay. So I rent a small office inside a coworking space. The building shares one Internet connection, which is a thousand by thousand, but every tenant plugged into the building's network and shares the one line.\n\nSo there's a server room here where you literally just move move the LAN cables in and out to connect the offices. I have two firewalls because I I remote I have a few remote workers. And, essentially, at the moment, I've got a firewall here in the office. But because I can't I haven't got a public IP, I have to have another firewall at my home which connects to this office. So there's a bidirectional connection.\n\nAnd, essentially, what's happening is I have to remote into my home office. Sorry. I have remote to my home, what firewall to get into this firewall to access my modeling PC. And so what I'm hoping to have in this office so the the office manager that that it's that that happily facilitated, but what I'm hoping to have is a private connection to this office to to my specific office, not the entire office, but just to my specific office so that I can just have one file on it. Because what I'm what the problem that I'm having at the moment is there's a lot of work happening around my home, and the Internet has gone out or the power has gone out.\n\nAnd it means that I can't remote into my work because and neither can any of my staff because the home Internet isn't working. So I just want one Internet connection potentially. But, yeah, I was just wondering if there's any solutions that you can think of for it. Yeah. That's right.\n\nI have the it's it's a gold sorry. It's a what is it? Fiawala. So it's a f I r e w a, double l, a gold versions. I I do.\n\nSo I purchased it because I I want I needed to have essentially a protection for security protection and also allow people in. Sorry. So my, yeah, my and I it's Gold Pro. That's the one I got. And so they're pretty expensive.\n\nThe idea is that it's got its own VPN. It it it's yeah. It safeguards everything. It's meant to protect it pretty well, but, unfortunately, it only works if there's a I didn't realize it would only work because I I've only recently moved into this building, and I didn't realize it wasn't gonna work because I've always used it at home, and it's been great because it protects everything. No face loss.\n\nBut then I found that you need a a public IP. Yes. Yes. Yes. That's right.\n\nYes. Yes. Yes. Yes. Yeah.\n\nI mean yeah. I I can go speak to, yeah, to Laurie Bell. Yes. I I I I probably look. I I don't really I I mean, even a thousand by 400 or, like, 800 by 400.\n\nI I don't know. Like, I don't need like, I I probably don't need a thousand by a thousand, but I I need at the moment, I'm limited by my home, which is, I think, three 100 or 200 or something. You know what I mean? Like, it yeah. Oh, that'd be incredible.\n\nOh, that'd be incredible. Oh my god. Thanks so much, Bryson. You. That's incredible.\n\nThat's incredible. Thank you so much. If if you can as much as you can explain to me, that would be great. I'll I'll and then I'll relay it all and and and, yeah, give as much information as possible we can. Look.\n\nI I really appreciate this. Thank you so much. Yeah. No. No.\n\nThat makes sense. Yeah. Of course. I really appreciate that. That's that's incredible.\n\nThank you so much. I really appreciate it. Thank you both. Have a good rest of your week. Thank you.\n\nCheers. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Dipesh.","start":4.48,"end":5.2,"sentiment":"neutral","sentiment_score":0.17943214625120163},{"text":"This is Alex from Consulting.","start":5.2,"end":6.58,"sentiment":"neutral","sentiment_score":0.20161580741405488},{"text":"How are you going?","start":7.04,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.268944650888443},{"text":"I'm good.","start":10.16,"end":10.88,"sentiment":"positive","sentiment_score":0.4529716521501541},{"text":"Sorry.","start":10.88,"end":11.38,"sentiment":"neutral","sentiment_score":0.06426902115345001}],"sentiment":"neutral","sentiment_score":0.24378101847001485,"num_words":14,"start":4.48,"end":11.38},{"sentences":[{"text":"My phone, it's it's straight.","start":12.4,"end":14.155,"sentiment":"neutral","sentiment_score":0.03125130906701088},{"text":"It's a mobile number, but you have to listen to the whole message, and then you press one, and then it goes to me.","start":14.295,"end":20.154999,"sentiment":"neutral","sentiment_score":0.017772441225436825},{"text":"No.","start":22.855,"end":23.095001,"sentiment":"neutral","sentiment_score":-0.12910783290863037},{"text":"No.","start":23.095001,"end":23.255001,"sentiment":"neutral","sentiment_score":-0.14530596137046814},{"text":"No.","start":23.255001,"end":23.415,"sentiment":"neutral","sentiment_score":-0.15998634696006775}],"sentiment":"neutral","sentiment_score":0.004637343547074124,"num_words":32,"start":12.4,"end":23.415},{"sentences":[{"text":"Don't worry.","start":23.415,"end":23.895,"sentiment":"neutral","sentiment_score":-0.1351107582449913},{"text":"I've I had a few people say that to me, and now I'm kinda thinking maybe I need to I need to maybe change the message to make it a little bit better.","start":23.895,"end":31.630001,"sentiment":"neutral","sentiment_score":-0.14386084946719083},{"text":"Anyway, so what the essentially, what I'm I'm not sure if you've got that email, but essentially, I'm so I work within a coworking space that has one gig by one gig Internet already.","start":34.170002,"end":49.285,"sentiment":"neutral","sentiment_score":0.005352497622987036},{"text":"But I have it's a it's not a it's not a public IP, and so every time I I I can't remote in securely because of it.","start":49.905,"end":62.12,"sentiment":"neutral","sentiment_score":-0.051729443276094064},{"text":"And so what I wanted to set up was a new connection or an additional connection, sorry, to the to the coworking space just for me.","start":62.12,"end":73.435,"sentiment":"neutral","sentiment_score":0.04400011237997275}],"sentiment":"neutral","sentiment_score":-0.041707677674598105,"num_words":122,"start":23.415,"end":73.435},{"sentences":[{"text":"And so it it would just so I've only got three people on my team.","start":73.435,"end":76.875,"sentiment":"neutral","sentiment_score":0.027260365337133406},{"text":"It's not a big it's not it's not a big thing.","start":76.875,"end":80.315,"sentiment":"neutral","sentiment_score":-0.010785217748806726},{"text":"And and so, yeah, I I was I was surprised how expensive it was.","start":80.315,"end":85.29,"sentiment":"neutral","sentiment_score":-0.07465553829180342},{"text":"Maybe maybe that's what it is.","start":85.29,"end":86.909996,"sentiment":"neutral","sentiment_score":-0.11087645466128986},{"text":"But, yeah, I I I just if that makes any difference, does does it make any difference or not really?","start":86.97,"end":91.869995,"sentiment":"neutral","sentiment_score":-0.049286171607673165}],"sentiment":"neutral","sentiment_score":-0.03645290320282308,"num_words":66,"start":73.435,"end":91.869995},{"sentences":[{"text":"Yes.","start":105.225,"end":105.725,"sentiment":"neutral","sentiment_score":0.04030504822731018},{"text":"Yes.","start":106.265,"end":106.765,"sentiment":"neutral","sentiment_score":-0.11750458180904388},{"text":"Yes.","start":118.759995,"end":119.259995,"sentiment":"neutral","sentiment_score":0.12082171440124512},{"text":"Okay.","start":120.2,"end":120.7,"sentiment":"neutral","sentiment_score":0.026064304634928703},{"text":"Yes.","start":132.415,"end":132.75,"sentiment":"neutral","sentiment_score":0.04665536805987358}],"sentiment":"neutral","sentiment_score":0.02326837070286274,"num_words":5,"start":105.225,"end":132.75},{"sentences":[{"text":"Yes.","start":142.91,"end":143.41,"sentiment":"neutral","sentiment_score":0.044031329452991486},{"text":"That's a good question.","start":145.55,"end":146.77,"sentiment":"neutral","sentiment_score":0.28828128427267075},{"text":"Yeah.","start":148.115,"end":148.615,"sentiment":"neutral","sentiment_score":0.1121620237827301},{"text":"I hold on.","start":148.83499,"end":152.975,"sentiment":"neutral","sentiment_score":0.03761374639968077},{"text":"Yeah.","start":155.315,"end":155.715,"sentiment":"neutral","sentiment_score":0.018784526735544205}],"sentiment":"neutral","sentiment_score":0.14409442562609912,"num_words":10,"start":142.91,"end":155.715},{"sentences":[{"text":"40 three is next to it.","start":155.715,"end":157.495,"sentiment":"neutral","sentiment_score":-0.009669429156929255},{"text":"Yeah.","start":158.355,"end":158.675,"sentiment":"neutral","sentiment_score":0.031293176114559174},{"text":"It's a big block.","start":158.675,"end":159.715,"sentiment":"neutral","sentiment_score":0.02848560083657503},{"text":"I I think it is just that it might be 35 or 39.","start":159.715,"end":164.87,"sentiment":"neutral","sentiment_score":0.0378392580896616},{"text":"It's a good question.","start":165.01,"end":167.98999,"sentiment":"neutral","sentiment_score":0.31956394016742706}],"sentiment":"neutral","sentiment_score":0.06633518286980689,"num_words":28,"start":155.715,"end":167.98999},{"sentences":[{"text":"Okay.","start":183.395,"end":183.635,"sentiment":"neutral","sentiment_score":-0.01272014994174242},{"text":"No.","start":183.635,"end":183.795,"sentiment":"neutral","sentiment_score":-0.048874400556087494},{"text":"Yeah.","start":183.795,"end":184.035,"sentiment":"neutral","sentiment_score":-0.022413957864046097},{"text":"It's on the Ground Floor.","start":184.035,"end":185.175,"sentiment":"neutral","sentiment_score":-0.01012578196823597},{"text":"No.","start":197.49,"end":197.81,"sentiment":"neutral","sentiment_score":-0.13811248540878296}],"sentiment":"neutral","sentiment_score":-0.03030554484575987,"num_words":9,"start":183.395,"end":197.81},{"sentences":[{"text":"No.","start":197.81,"end":198.31,"sentiment":"neutral","sentiment_score":-0.1368752121925354},{"text":"Yeah.","start":198.37,"end":198.69,"sentiment":"neutral","sentiment_score":-0.11550617218017578},{"text":"No.","start":198.69,"end":199.01,"sentiment":"neutral","sentiment_score":-0.2101312130689621},{"text":"I I don't have any.","start":199.01,"end":200.205,"sentiment":"neutral","sentiment_score":-0.20823599100112916},{"text":"I've I've got windows, but I've got windows facing the internal of the project, though, not not external.","start":200.285,"end":205.66501,"sentiment":"neutral","sentiment_score":-0.09557982865307066}],"sentiment":"neutral","sentiment_score":-0.1240049795462535,"num_words":26,"start":197.81,"end":205.66501},{"sentences":[{"text":"Yeah.","start":208.525,"end":208.845,"sentiment":"neutral","sentiment_score":-0.01757602021098137},{"text":"Okay.","start":208.845,"end":209.085,"sentiment":"neutral","sentiment_score":-0.0047042276710271835},{"text":"So you think Starlink would be the other option, really?","start":209.085,"end":211.66501,"sentiment":"neutral","sentiment_score":-0.0019613873213529588},{"text":"Yeah.","start":216.86,"end":217.1,"sentiment":"neutral","sentiment_score":-0.07804462313652039},{"text":"Yeah.","start":217.1,"end":217.26,"sentiment":"neutral","sentiment_score":-0.0916900783777237}],"sentiment":"neutral","sentiment_score":-0.015116344472127301,"num_words":14,"start":208.525,"end":217.26},{"sentences":[{"text":"Yeah.","start":217.26,"end":217.58,"sentiment":"neutral","sentiment_score":-0.12519174814224243},{"text":"Yeah.","start":217.58,"end":217.9,"sentiment":"neutral","sentiment_score":-0.21253465116024017},{"text":"It won't work.","start":217.9,"end":218.5,"sentiment":"negative","sentiment_score":-0.3342800935109456},{"text":"Yeah.","start":218.5,"end":218.7,"sentiment":"neutral","sentiment_score":-0.1569315791130066},{"text":"Yeah.","start":218.7,"end":219.2,"sentiment":"neutral","sentiment_score":-0.15376156568527222}],"sentiment":"neutral","sentiment_score":-0.2358942606619426,"num_words":7,"start":217.26,"end":219.2},{"sentences":[{"text":"No.","start":219.42,"end":219.66,"sentiment":"neutral","sentiment_score":-0.3249463140964508},{"text":"That that that wouldn't work.","start":219.66,"end":221.36,"sentiment":"negative","sentiment_score":-0.38631612062454224},{"text":"Yeah.","start":222.86,"end":223.02,"sentiment":"neutral","sentiment_score":0.0734352245926857},{"text":"Yeah.","start":223.02,"end":223.26,"sentiment":"neutral","sentiment_score":0.16629604995250702},{"text":"Totally.","start":223.26,"end":223.74,"sentiment":"positive","sentiment_score":0.5042337775230408}],"sentiment":"neutral","sentiment_score":-0.16806242946121427,"num_words":9,"start":219.42,"end":223.74},{"sentences":[{"text":"Totally got you.","start":223.74,"end":224.565,"sentiment":"positive","sentiment_score":0.6203868190447489},{"text":"Okay.","start":224.645,"end":224.965,"sentiment":"neutral","sentiment_score":0.3059224486351013},{"text":"Cool.","start":224.965,"end":225.285,"sentiment":"positive","sentiment_score":0.34043705463409424},{"text":"So, realistically, it is it's not an easy project, and and yeah.","start":225.285,"end":230.80501,"sentiment":"neutral","sentiment_score":-0.18402006352941194},{"text":"Okay.","start":230.80501,"end":231.045,"sentiment":"neutral","sentiment_score":-0.22273018956184387}],"sentiment":"neutral","sentiment_score":0.0042527226938141715,"num_words":18,"start":223.74,"end":231.045},{"sentences":[{"text":"So that's why it's so 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I just yeah.","start":247.76001,"end":248.72,"sentiment":"neutral","sentiment_score":-0.05664954986423254}],"sentiment":"neutral","sentiment_score":-0.015565481735393405,"num_words":8,"start":244.96,"end":248.72},{"sentences":[{"text":"I guess the problem is I don't know how long we'll be here.","start":248.72,"end":251.52,"sentiment":"neutral","sentiment_score":-0.17379129849947417},{"text":"So that's why I I'm yeah.","start":251.52,"end":253.76001,"sentiment":"neutral","sentiment_score":-0.10888085514307022},{"text":"I'm I'm like, I'm that's why the shorter term's better.","start":253.76001,"end":257.305,"sentiment":"neutral","sentiment_score":-0.10545803308486938},{"text":"But yeah.","start":257.605,"end":258.325,"sentiment":"neutral","sentiment_score":-0.0028456239961087712},{"text":"Look.","start":258.325,"end":258.825,"sentiment":"neutral","sentiment_score":0.003090543672442436}],"sentiment":"neutral","sentiment_score":-0.1240547827037517,"num_words":32,"start":248.72,"end":258.825},{"sentences":[{"text":"That's that's that's I probably don't need thousand by thousand, but I I I get yeah.","start":258.885,"end":269.785,"sentiment":"neutral","sentiment_score":-0.029104486427968368},{"text":"I will tell you.","start":269.845,"end":270.75,"sentiment":"neutral","sentiment_score":-0.026548081077635288},{"text":"At the moment, my Internet at home dictates the Internet here, so I'm probably already getting two fifty by two fifty now.","start":270.91,"end":280.45,"sentiment":"neutral","sentiment_score":-0.08814581111073494},{"text":"So I I don't think it'd be much, Like, two fifty by two fifty probably won't be much faster than what I've already 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okay.","start":300.37,"end":301.17,"sentiment":"neutral","sentiment_score":-0.012336830142885447}],"sentiment":"neutral","sentiment_score":-0.047228273436255554,"num_words":19,"start":294.73502,"end":301.17},{"sentences":[{"text":"I I just wanted to I thought maybe the context changes it, but it doesn't seem to doesn't seem to make any difference.","start":301.17,"end":308.45,"sentiment":"neutral","sentiment_score":-0.053675178438425064},{"text":"It's still going to be yeah.","start":308.45,"end":310.31,"sentiment":"neutral","sentiment_score":-0.04205989123632511},{"text":"That's okay.","start":310.37,"end":311.01,"sentiment":"neutral","sentiment_score":0.0253731869161129},{"text":"That's all good.","start":311.01,"end":311.715,"sentiment":"neutral","sentiment_score":0.08771339058876038},{"text":"It's it's it's twelve 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thank you very much.","start":346.665,"end":348.025,"sentiment":"positive","sentiment_score":0.7139309525489808},{"text":"I appreciate it, miss.","start":348.025,"end":349.245,"sentiment":"positive","sentiment_score":0.5855589061975479},{"text":"Yeah.","start":352.105,"end":352.44,"sentiment":"neutral","sentiment_score":0.285378634929657}],"sentiment":"positive","sentiment_score":0.5615075950821241,"num_words":12,"start":345.86502,"end":352.44},{"sentences":[{"text":"Yes.","start":360.44,"end":360.94,"sentiment":"neutral","sentiment_score":0.07523302733898163},{"text":"Yes.","start":361.88,"end":362.2,"sentiment":"neutral","sentiment_score":0.0606553852558136},{"text":"That's 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need to have, like, a closed off system.","start":386.02,"end":394.36,"sentiment":"neutral","sentiment_score":-0.14478415437042713},{"text":"So I've got a I'm not sure if you heard what a file if you know what a firewall is, but I've got my own yeah.","start":394.41998,"end":400.715,"sentiment":"neutral","sentiment_score":-0.08378559214851031}],"sentiment":"neutral","sentiment_score":-0.05666568342977288,"num_words":88,"start":367.085,"end":400.715},{"sentences":[{"text":"So I've I've got a firewall here, but it only it needs the public IP to work properly.","start":400.715,"end":406.395,"sentiment":"neutral","sentiment_score":-0.02405391364461846},{"text":"So I've got a firewall here and a firewall there at home.","start":406.395,"end":409.775,"sentiment":"neutral","sentiment_score":0.013122959217677513},{"text":"So I essentially remote into my firewall at home that connects to the firewall here and then get into my thing.","start":410.24002,"end":417.12003,"sentiment":"neutral","sentiment_score":0.03380421096725123},{"text":"So it's just it means that I'm double handling basically everything, and my hope was that I could just connect directly into the firewall here.","start":417.12003,"end":425.215,"sentiment":"neutral","sentiment_score":-0.007142916992306709},{"text":"But it needs a public IP, and I don't have a public IP, and I can't get one apparently without spending a fair bit of money.","start":425.215,"end":431.875,"sentiment":"neutral","sentiment_score":-0.27500415364137065}],"sentiment":"neutral","sentiment_score":-0.06759105317805912,"num_words":102,"start":400.715,"end":431.875},{"sentences":[{"text":"Okay.","start":446.13,"end":446.63,"sentiment":"neutral","sentiment_score":0.018979886546730995},{"text":"Oh, that'd be great.","start":454.175,"end":454.975,"sentiment":"neutral","sentiment_score":0.1895599626004696},{"text":"Thank you.","start":454.975,"end":455.715,"sentiment":"positive","sentiment_score":0.5749928057193756},{"text":"No worries.","start":523.85,"end":524.43,"sentiment":"neutral","sentiment_score":0.0007682293653488159},{"text":"Yeah.","start":543.4,"end":543.64,"sentiment":"neutral","sentiment_score":0.03483915328979492}],"sentiment":"neutral","sentiment_score":0.1963580960407853,"num_words":10,"start":446.13,"end":543.64},{"sentences":[{"text":"Yeah.","start":543.64,"end":543.88,"sentiment":"neutral","sentiment_score":0.05359021574258804},{"text":"Yeah, please.","start":543.88,"end":544.36005,"sentiment":"neutral","sentiment_score":0.06610294431447983},{"text":"Yeah.","start":544.36005,"end":544.60004,"sentiment":"neutral","sentiment_score":0.10232248157262802},{"text":"Completely.","start":544.60004,"end":545.10004,"sentiment":"neutral","sentiment_score":0.14822505414485931},{"text":"Yes.","start":585.765,"end":586.265,"sentiment":"neutral","sentiment_score":0.02342359535396099}],"sentiment":"neutral","sentiment_score":0.07662787257383268,"num_words":6,"start":543.64,"end":586.265},{"sentences":[{"text":"Yes.","start":586.885,"end":587.045,"sentiment":"neutral","sentiment_score":0.026104170829057693},{"text":"Hi.","start":587.045,"end":587.28503,"sentiment":"neutral","sentiment_score":0.027535341680049896},{"text":"Am I speaking with you?","start":587.28503,"end":588.27,"sentiment":"neutral","sentiment_score":0.004152244701981544},{"text":"Good.","start":591.23004,"end":591.55005,"sentiment":"positive","sentiment_score":0.49405011534690857},{"text":"Thank you.","start":591.55005,"end":592.21,"sentiment":"positive","sentiment_score":0.36185765266418457}],"sentiment":"neutral","sentiment_score":0.1292166156694293,"num_words":10,"start":586.885,"end":592.21},{"sentences":[{"text":"Do you want me to explain my setup?","start":593.31,"end":595.01,"sentiment":"neutral","sentiment_score":0.048963988898321986},{"text":"Oh, fantastic.","start":604.365,"end":605.02496,"sentiment":"positive","sentiment_score":0.46748507022857666},{"text":"Okay.","start":608.045,"end":608.52496,"sentiment":"neutral","sentiment_score":0.04392006993293762},{"text":"So I rent a small office inside a coworking space.","start":608.52496,"end":613.02496,"sentiment":"neutral","sentiment_score":0.045480464585125446},{"text":"The building shares one Internet connection, which is a thousand by thousand, but every tenant plugged into the building's network and shares the one line.","start":613.96,"end":623.08,"sentiment":"neutral","sentiment_score":-0.041577691435813906}],"sentiment":"neutral","sentiment_score":0.017086184381142906,"num_words":46,"start":593.31,"end":623.08},{"sentences":[{"text":"So there's a server room here where you literally just move move the LAN cables in and out to connect the offices.","start":623.08,"end":632.015,"sentiment":"neutral","sentiment_score":0.018232046499509703},{"text":"I have two firewalls because I I remote I have a few remote workers.","start":633.195,"end":639.515,"sentiment":"neutral","sentiment_score":0.07970829387860638},{"text":"And, essentially, at the moment, I've got a firewall here in the office.","start":639.515,"end":644.2,"sentiment":"neutral","sentiment_score":0.025609944947063923},{"text":"But because I can't I haven't got a public IP, I have to have another firewall at my home which connects to this office.","start":644.58,"end":653.7,"sentiment":"neutral","sentiment_score":-0.05805372213944793},{"text":"So there's a bidirectional connection.","start":653.7,"end":655.96,"sentiment":"neutral","sentiment_score":0.042759309709072116}],"sentiment":"neutral","sentiment_score":0.008595610753848003,"num_words":78,"start":623.08,"end":655.96},{"sentences":[{"text":"And, essentially, what's happening is I have to remote into my home office.","start":656.685,"end":660.145,"sentiment":"neutral","sentiment_score":0.0037359649745317604},{"text":"Sorry.","start":660.28503,"end":660.525,"sentiment":"neutral","sentiment_score":-0.06034050136804581},{"text":"I have remote to my home, what firewall to get into this firewall to access my modeling PC.","start":660.525,"end":665.905,"sentiment":"neutral","sentiment_score":-0.06547279593845208},{"text":"And so what I'm hoping to have in this office so the the office manager that that it's that that happily facilitated, but what I'm hoping to have is a private connection to this office to to my specific office, not the entire office, but just to my specific office so that I can just have one file on it.","start":668.445,"end":690.665,"sentiment":"neutral","sentiment_score":0.18527734242379665},{"text":"Because what I'm what the problem that I'm having at the moment is there's a lot of work happening around my home, and the Internet has gone out or the power has gone out.","start":690.665,"end":700.56,"sentiment":"neutral","sentiment_score":-0.28513696329558597}],"sentiment":"neutral","sentiment_score":0.001838892934814332,"num_words":126,"start":656.685,"end":700.56},{"sentences":[{"text":"And it means that I can't remote into my work because and neither can any of my staff because the home Internet isn't working.","start":700.56,"end":708.18,"sentiment":"negative","sentiment_score":-0.41224303593238193},{"text":"So I just want one Internet connection potentially.","start":708.24,"end":711.38,"sentiment":"neutral","sentiment_score":-0.3206012789160013},{"text":"But, yeah, I was just wondering if there's any solutions that you can think of for it.","start":712.57495,"end":716.915,"sentiment":"neutral","sentiment_score":0.023764876100946877},{"text":"Yeah.","start":723.695,"end":723.87,"sentiment":"neutral","sentiment_score":-0.04800098389387131},{"text":"That's right.","start":787.695,"end":794.2025,"sentiment":"neutral","sentiment_score":-0.08236910030245781}],"sentiment":"neutral","sentiment_score":-0.23591114200938207,"num_words":52,"start":700.56,"end":794.2025},{"sentences":[{"text":"I have the it's it's a gold sorry.","start":805.79004,"end":808.51,"sentiment":"neutral","sentiment_score":-0.0012342854170128703},{"text":"It's a what is it?","start":808.51,"end":810.93,"sentiment":"neutral","sentiment_score":-0.004819824919104576},{"text":"Fiawala.","start":810.99005,"end":811.49005,"sentiment":"neutral","sentiment_score":0.005122271832078695},{"text":"So it's a f I r e w a, double l, a gold versions.","start":812.19,"end":818.795,"sentiment":"neutral","sentiment_score":0.006900244506092739},{"text":"I I do.","start":823.335,"end":824.055,"sentiment":"neutral","sentiment_score":0.06552224854628245}],"sentiment":"neutral","sentiment_score":0.008526420407245114,"num_words":31,"start":805.79004,"end":824.055},{"sentences":[{"text":"So I purchased it because I I want I needed to have essentially a protection for security protection and also allow people in.","start":824.055,"end":836.97003,"sentiment":"neutral","sentiment_score":0.056642344950333885},{"text":"Sorry.","start":837.11005,"end":837.43,"sentiment":"neutral","sentiment_score":-0.051371946930885315},{"text":"So my, yeah, my and I it's Gold Pro.","start":837.43,"end":842.505,"sentiment":"neutral","sentiment_score":-0.018824443221092224},{"text":"That's the one I got.","start":842.565,"end":843.36505,"sentiment":"neutral","sentiment_score":-0.06432639583945274},{"text":"And so they're pretty expensive.","start":843.36505,"end":844.72504,"sentiment":"neutral","sentiment_score":-0.24912619590759277}],"sentiment":"neutral","sentiment_score":-0.0112856037394945,"num_words":43,"start":824.055,"end":844.72504},{"sentences":[{"text":"The idea is that it's got its own VPN.","start":844.72504,"end":847.54504,"sentiment":"neutral","sentiment_score":0.07268758945994908},{"text":"It it it's yeah.","start":847.92505,"end":850.405,"sentiment":"neutral","sentiment_score":0.13573965057730675},{"text":"It safeguards everything.","start":850.405,"end":851.525,"sentiment":"neutral","sentiment_score":0.10877133285005887},{"text":"It's meant to protect it pretty well, but, unfortunately, it only works if there's a I didn't realize it would only work because I I've only recently moved into this building, and I didn't realize it wasn't gonna work because I've always used it at home, and it's been great because it protects everything.","start":851.525,"end":867.47,"sentiment":"neutral","sentiment_score":-0.00543222259040232},{"text":"No face loss.","start":867.47,"end":868.635,"sentiment":"neutral","sentiment_score":-0.05078603948156039}],"sentiment":"neutral","sentiment_score":0.014763873529760805,"num_words":73,"start":844.72504,"end":868.635},{"sentences":[{"text":"But then I found that you need a a public IP.","start":868.795,"end":872.09503,"sentiment":"neutral","sentiment_score":-0.03239350715144114},{"text":"Yes.","start":886.01,"end":886.51,"sentiment":"neutral","sentiment_score":0.1035817563533783},{"text":"Yes.","start":889.13,"end":889.63,"sentiment":"neutral","sentiment_score":0.11864764988422394},{"text":"Yes.","start":891.29004,"end":891.79004,"sentiment":"neutral","sentiment_score":0.0949421375989914},{"text":"That's right.","start":909.17004,"end":909.99005,"sentiment":"neutral","sentiment_score":0.01819449570029974}],"sentiment":"neutral","sentiment_score":-0.00017300271429121494,"num_words":16,"start":868.795,"end":909.99005},{"sentences":[{"text":"Yes.","start":943.83997,"end":944.145,"sentiment":"neutral","sentiment_score":-0.02628396265208721},{"text":"Yes.","start":947.42505,"end":947.92505,"sentiment":"neutral","sentiment_score":0.002124486491084099},{"text":"Yes.","start":984.27,"end":984.77,"sentiment":"neutral","sentiment_score":0.1405552625656128},{"text":"Yes.","start":985.95,"end":986.45,"sentiment":"neutral","sentiment_score":0.11316977441310884},{"text":"Yeah.","start":1082.31,"end":1082.7101,"sentiment":"neutral","sentiment_score":0.062080830335617065}],"sentiment":"neutral","sentiment_score":0.058329278230667116,"num_words":5,"start":943.83997,"end":1082.7101},{"sentences":[{"text":"I mean yeah.","start":1082.7101,"end":1084.7101,"sentiment":"neutral","sentiment_score":0.013570719088117281},{"text":"I I can go speak to, yeah, to Laurie Bell.","start":1084.7101,"end":1089.135,"sentiment":"neutral","sentiment_score":0.007344864681363106},{"text":"Yes.","start":1112.87,"end":1113.37,"sentiment":"neutral","sentiment_score":0.028318123891949657},{"text":"I I I I probably look.","start":1127.045,"end":1128.325,"sentiment":"neutral","sentiment_score":-0.014365634880959988},{"text":"I I don't really I I mean, even a thousand by 400 or, like, 800 by 400.","start":1128.325,"end":1135.89,"sentiment":"neutral","sentiment_score":-0.05843407923684401}],"sentiment":"neutral","sentiment_score":-0.02532687103627501,"num_words":37,"start":1082.7101,"end":1135.89},{"sentences":[{"text":"I I don't know.","start":1135.89,"end":1136.4501,"sentiment":"neutral","sentiment_score":-0.12878482043743134},{"text":"Like, I don't need like, I I probably don't need a thousand by a thousand, but I I need at the moment, I'm limited by my home, which is, I think, three 100 or 200 or something.","start":1136.4501,"end":1146.7151,"sentiment":"neutral","sentiment_score":-0.0790569734935825},{"text":"You know what I mean?","start":1146.7151,"end":1147.275,"sentiment":"neutral","sentiment_score":-0.04378977417945862},{"text":"Like, it yeah.","start":1147.275,"end":1159.375,"sentiment":"neutral","sentiment_score":-0.029040730247894924},{"text":"Oh, that'd be incredible.","start":1181.155,"end":1182.375,"sentiment":"neutral","sentiment_score":0.3088052496314049}],"sentiment":"neutral","sentiment_score":-0.047379195549578035,"num_words":53,"start":1135.89,"end":1182.375},{"sentences":[{"text":"Oh, that'd be incredible.","start":1194.77,"end":1196.15,"sentiment":"positive","sentiment_score":0.5211807936429977},{"text":"Oh my god.","start":1196.61,"end":1197.3301,"sentiment":"positive","sentiment_score":0.45764167110125226},{"text":"Thanks so much, Bryson.","start":1197.3301,"end":1198.77,"sentiment":"positive","sentiment_score":0.7343702614307404},{"text":"You.","start":1198.77,"end":1199.145,"sentiment":"positive","sentiment_score":0.4584106206893921},{"text":"That's incredible.","start":1215.69,"end":1216.51,"sentiment":"positive","sentiment_score":0.6845686435699463}],"sentiment":"positive","sentiment_score":0.587334081530571,"num_words":14,"start":1194.77,"end":1216.51},{"sentences":[{"text":"That's incredible.","start":1216.73,"end":1217.95,"sentiment":"positive","sentiment_score":0.6538252532482147},{"text":"Thank you so much.","start":1218.17,"end":1219.13,"sentiment":"positive","sentiment_score":0.46918583661317825},{"text":"If if you can as much as you can explain to me, that would be great.","start":1219.13,"end":1222.73,"sentiment":"neutral","sentiment_score":0.19010101351886988},{"text":"I'll I'll and then I'll relay it all and and and, yeah, give as much information as possible we can.","start":1222.73,"end":1226.97,"sentiment":"neutral","sentiment_score":0.10658672619611025},{"text":"Look.","start":1226.97,"end":1227.21,"sentiment":"neutral","sentiment_score":0.20220279693603516}],"sentiment":"neutral","sentiment_score":0.19906854395603024,"num_words":43,"start":1216.73,"end":1227.21},{"sentences":[{"text":"I I really appreciate this.","start":1227.21,"end":1228.81,"sentiment":"neutral","sentiment_score":0.31369746327400205},{"text":"Thank you so much.","start":1228.81,"end":1229.865,"sentiment":"positive","sentiment_score":0.45536181330680847},{"text":"Yeah.","start":1242.345,"end":1242.72,"sentiment":"neutral","sentiment_score":-0.044086892157793045},{"text":"No.","start":1286.045,"end":1286.205,"sentiment":"neutral","sentiment_score":-0.07505413889884949},{"text":"No.","start":1286.205,"end":1286.365,"sentiment":"neutral","sentiment_score":-0.10834332555532455}],"sentiment":"neutral","sentiment_score":0.2635375177487731,"num_words":12,"start":1227.21,"end":1286.365},{"sentences":[{"text":"That makes sense.","start":1286.365,"end":1287.345,"sentiment":"neutral","sentiment_score":-0.09574069827795029},{"text":"Yeah.","start":1288.205,"end":1288.525,"sentiment":"neutral","sentiment_score":-0.03373044356703758},{"text":"Of course.","start":1288.525,"end":1289.185,"sentiment":"neutral","sentiment_score":-0.02691186871379614},{"text":"I really appreciate that.","start":1292.285,"end":1293.725,"sentiment":"neutral","sentiment_score":0.21742521412670612},{"text":"That's that's incredible.","start":1293.725,"end":1295.04,"sentiment":"positive","sentiment_score":0.373759721716245}],"sentiment":"neutral","sentiment_score":0.12432336506362145,"num_words":13,"start":1286.365,"end":1295.04},{"sentences":[{"text":"Thank you so much.","start":1295.18,"end":1296.22,"sentiment":"positive","sentiment_score":0.820907324552536},{"text":"I really appreciate it.","start":1296.22,"end":1297.76,"sentiment":"positive","sentiment_score":0.78086718916893},{"text":"Thank you both.","start":1299.42,"end":1300.22,"sentiment":"positive","sentiment_score":0.652291735013326},{"text":"Have a good rest of your week.","start":1300.22,"end":1301.58,"sentiment":"positive","sentiment_score":0.5918134238038745},{"text":"Thank you.","start":1301.58,"end":1302.4,"sentiment":"positive","sentiment_score":0.43659718334674835}],"sentiment":"positive","sentiment_score":0.668993079662323,"num_words":20,"start":1295.18,"end":1302.4},{"sentences":[{"text":"Cheers.","start":1304.22,"end":1304.7001,"sentiment":"neutral","sentiment_score":0.2666389048099518},{"text":"Bye.","start":1304.7001,"end":1305.2001,"sentiment":"neutral","sentiment_score":0.1456972062587738}],"sentiment":"neutral","sentiment_score":0.2061680555343628,"num_words":2,"start":1304.22,"end":1305.2001}]}}]},{"alternatives":[{"transcript":"Hi. This is Dipesh from Vocus. Good. And yourself? Oh, okay. Sorry. I didn't knew that. That's okay. Yeah. I know. I know. Yeah. Yep. Correct. Alright. Yep. Yeah. Because, see, generally, you have to have a specific address for the connection because you don't have any specific address. Right? It is still, we can do the connection which I already provided you. That is possible. But then, again, that is that is expensive for you. That that is what you have mentioned. Right? Because you are going on a shorter term, right, the cost is higher. If you go on a thirty six month, then the cost goes down. Right? So that is the problem. So that is one thing. And second thing I was confirming because on 39 Plenty Road, I checked on Google. It's a big office, big building. So sometimes, you know, how it is, like, a big block, 39 to 45 or 39 to 49. Is that is that something you can help me with the where where I can find some other option? Because because when I checked on Google, it is 39, and then straight up, it is, I think, 45 or 40 like, something like that. So I thought it might be a bit longer. Yeah. You can ask this question to your management or a building management people or something who can help help you. Second thing is it is an it is an enclosed office. It doesn't have any kind of elevation or a sky view or any kind of thing like that. Right? Yeah. It is on the Ground Floor, but do you have any kind of windows or, like, any kind of view of sky or anything where we can put satellite or something like a like a Starlink or something? No? No. But then but if you don't have any kind of views because Starlink is a satellite signal. Right? So I I don't know if it won't work yet because I don't want to give you that product which is not going to work. You know? Yeah. Yeah. No. No. Sure. Yeah. It is. Correct. Because if you go thirty six months, I did give you the code. Right? If you see. So 30 six months for thousand by thousand, right, is 699. Right? And oh, okay. Correct. Do you need like, do you do you really need thousand by thousand? Or how about then two fifty by two fifty? Mhmm. Yes. Okay. Yeah. So how long is your lease? How long is your lease, if I can ask you? Twelve months only. Okay. Then because it becomes expensive when you go on a shorter term. But if you if you see, even if you can find this address, right, then this pricing won't change, but it it may give other other option of asymmetrical space. Right? That is what I can look at, like asymmetrical space. Right? And it will be on a shared network. I don't think that also will be appropriate for you, I think. So check the address check the address and let me know, and then I can work it out. In the meantime, what I'll also do is because you said that so so you are telling me that the building has its own Internet. Right? But it's a big building, but you have got only thousand by thousand, right, with all tenants share. So how do you share this? Okay. Okay. But but then if it is shared thousand by thousand with all these offices, is that sufficient for you? Because that's Yeah. Yep. Five one. Yep. Yeah. Give me one second. Just a second. I'm checking. So then let me what I need to do is because you are currently using, I will also check with one of my solution consultant. And if we can do just give me one second. If he's available, we can I can bring him on the phone? Mhmm. And then we can discuss. Give me a few minutes, please. Yeah. He's happy to connect. Let me see how to connect him. Just a second. I don't know how to connect this call settings. Dialpad. Just stay on the line. I'm checking here. It's better to understand and, you know, provide any solution to you. Hello? Hi, Ahmad. Good morning. How are you? Good. Good. Hammad, one of my customer is online. Right? Mhmm. Hello, Alex. You can hear me. Right? Yeah. Morning. How are you? Doing good. Thank you. So yeah. Alex so Hammad is one of our senior solution consultant, and he's very good at explaining all these things, and he might find a solution for you. And that's why I've connected him. So, yeah, you go ahead and please explain him the situation. Thank you. You know, if if it's missing part of the address, if he's missing a street number, for example, then I think the first one is just using the new selection address. Maybe we can decisions like that. As as you can clearly see, it's getting less. Yep. Hello? Just my I was just kind of saying the automated side. I just sent that to you. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No. No There really shouldn't be a delay on the outside of it. Yeah. I understand some of it. I'll have to ask a few more questions. So, Dipesh, just to understand correctly, is that Internet connection provided by Vocus slash TPG? Pipe it is pipe connection, and it is thousand by thousand. So that's that's provided at 39 Plenty Road presence. Now 39 Plenty Road presence, they have shared offices. Now from this thousand by thousand, each offices has been provided the cable connection, which I think Alex explained, and they use this from the server. I don't know how it works. And he has got Alex has got firewall, which he is using, and he want IP address. Now he wanted separate connection. So separate connection is possible. I did raise a case before, and I was advised that, yes, it is possible. But then the call, it's very expensive for him because he has got only twelve months late. Is there any other way, like, providing e line, e layer two connection, or maybe something I don't know how it works because I heard all this stuff. So the current firewall that is set up on that service does not have a public IP. That is, I think, Alex because Alex Alex's connection, he is only sharing the connection from the main connections. So he is not with us, but he wants separate connections. So his firewall is nothing to do with us. We don't have managed firewall with them. We don't have managed firewall. So what kind of firewall do you have? Firewalla Gold. And who manages this currently? Yeah. Yeah. Of course. Yeah. Yeah. And Yeah. No. No. I yeah. Look. From that fiber 1,000 connection that we have provided to you, the best option would be to get another port. So we when we provide a five zero one thousand connection, it has what we provide is called something called an NTU. So it's like a it's like a modem. Right? That one cable goes into the customer's equipment. So that office shared space, what I'm imagining is, they probably have got some kind of a firewall or a router that connects to it. And from that, they have given connections to different tenants. And that and that is not a public IP. That will just be a private IP. So they've got a firewall which does the NAT, so network address translation. So it basically that five volt has a public IP, but then internally, it gives private IPs to other five volts. And and in this setup, what will happen is that people from your shared space would be able to access the Internet because they will go through that firewall, but incoming traffic can't really land on it. The reason for that is that it doesn't have a public IP. Right? In order to solve that, I think the the most feasible solution and I'm not sure about the lease of twelve months, but the most feasible solution will be to give you another port on that MTU that we have given you, and that bypasses the the the building providers set up and lands you directly into your firewall, and then we will give you a public IP on that. And that way, when you have a public IP, then you can have VPNs from any place coming into that office and things like that. So so, Dipesh, there was what was the additional cost for the additional connection? It's a fast fiber like, Alex wanted thousand by thousand new connection, but he has a twelve month lease. So that that is nearly thousand dollars, so which is expensive for him. So he doesn't want to pay that much. But but what about from that same 500,000 when we then then we can basically I don't know. Who who does who owns that connection? So who do we sell that connection to? That 500,000. Who's the end user in this? It's not Alex. Right? The owner of that connection has contacted me. Alex is now coming. But events are like first first of all, Lawrence Saliba is the person who contacted me who owns that connection thousand by thousand. Yeah. Okay. So That they and they provide this shared offices. So she is aware of that since she knows. The small issue there is because it's already a Firebird 1,000, and then when we give Firebird 1,000, it is based on a gig connection. So in order to give another service out of that connection, we'll have to downgrade the first service maybe to 800 or or 500 and then give him 500. In that case, he would not have to spend a thousand dollars. He'll probably have to spend maybe $100 extra or something like that. Do you do you see what I'm saying? Like adding IP line. Yeah? Yeah. Correct. Adding another IP line into that service. So whoever is is So we have to split the bandwidth. Right? Yes. Exactly. Split the bandwidth. So would they agree to splitting the bandwidth and is it going a bit less? Yeah. Exactly. Alex can check. Right, Alex? Are you able to check with you or yeah? So Sir? Yeah. If you can speak to the owners and say, hey, are you okay to and you can just discuss with them how do you do the commercial aspect of it. But are you okay to have a reduced bandwidth? Let me have a look at the service. What is the customer name again on under Frontier? Amber Prestons. Amber Prestons. A m b e r? Yep. Space Prestons, p e r s c o n. Amber Prestons Operations. Okay. Let me have a look quickly. And this is Just a question while you are checking. Right? So even if they split the bandwidth, what like, Alex is asking for thousand by thousand. How, like, how much speed you you are needing, Alex? Yeah. Look. Yeah. Yeah. Yeah. I understand. But then then how much is it? Yeah. Alex, look. I've look looking at the statistics of that connection. So sometimes you hit 400 meg, but you hardly ever go to a thousand. So the the medium utilization of that circuit is close to 200 meg. So one fourth of the bandwidth is actually sitting there unutilized. So I can give you I can email those graphs to you, and you can then tell the owner, say, hey, this is the utilization of it. If you were to agree, then we can do a split of five hundred five hundred. Let them have five 100, and you get 500. And then you will get another IP address, and that will go straight to your firewall, and that will take care of your issue. We should be able to give you another IP line service out of that. So yeah. No problem. Let me send you the statistics, Dipesh, and send it back to to Alex, and we could take it from there. Then we'll just have to talk to engineering and say, hey. You want to split this into another IP line? And commission, it should be a bit more feasible rather than getting a completely new service. Yep. Now yes. So yep. No worries. Alex, one one thing before we wrap up this call. So, Hammad, whatever you send it, please send it to me because I need to send it to Lawrence Malika, who is the owner of Bamboo Pestitures. I can't send it to Alex because he's not the account holder. So please send it to me. And then the second thing is if I can ask you, Hammad, because they are into shared spaces in in future. They may be sharing the like giving rental spaces to all other people. Right? And they they need more bandwidth in the future. Right? Yeah. Is it possible to upgrade the speed of one gig to two gig? Absolutely. So we can just give them a 10 gig connection. If you I'm quite sure this is an on net. Give them a 10 gig, and then from that 10 gig, you can get multiple one gigs out of that. Yeah. Okay. So we need to just do another two gig connection with the 10 gig Yeah. Of 15. Yes. Exactly. Exactly. Okay. Yeah. So, Alex, I think we will send you some deep I will send some details to Lauren Saliba. I can't send it to you, the graphs and everything, because you're not the account holder. But you can you can discuss with her, and then you can come back to us. We need permission from her. Yeah? So yeah. Thank you. All good. Thanks, Alex. Thanks. Bye. Thanks so much for joining in shortly. Yeah. Thank you. Thanks. Bye. Cheers. Cheers. Bye. Bye. Cheers. 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This is Dipesh from Vocus. Good. And yourself? Oh, okay.\n\nSorry. I didn't knew that. That's okay. Yeah. I know.\n\nI know. Yeah. Yep. Correct. Alright.\n\nYep. Yeah. Because, see, generally, you have to have a specific address for the connection because you don't have any specific address. Right? It is still, we can do the connection which I already provided you.\n\nThat is possible. But then, again, that is that is expensive for you. That that is what you have mentioned. Right? Because you are going on a shorter term, right, the cost is higher.\n\nIf you go on a thirty six month, then the cost goes down. Right? So that is the problem. So that is one thing. And second thing I was confirming because on 39 Plenty Road, I checked on Google.\n\nIt's a big office, big building. So sometimes, you know, how it is, like, a big block, 39 to 45 or 39 to 49. Is that is that something you can help me with the where where I can find some other option? Because because when I checked on Google, it is 39, and then straight up, it is, I think, 45 or 40 like, something like that. So I thought it might be a bit longer.\n\nYeah. You can ask this question to your management or a building management people or something who can help help you. Second thing is it is an it is an enclosed office. It doesn't have any kind of elevation or a sky view or any kind of thing like that. Right?\n\nYeah. It is on the Ground Floor, but do you have any kind of windows or, like, any kind of view of sky or anything where we can put satellite or something like a like a Starlink or something? No? No. But then but if you don't have any kind of views because Starlink is a satellite signal.\n\nRight? So I I don't know if it won't work yet because I don't want to give you that product which is not going to work. You know? Yeah. Yeah.\n\nNo. No. Sure. Yeah. It is.\n\nCorrect. Because if you go thirty six months, I did give you the code. Right? If you see. So 30 six months for thousand by thousand, right, is 699.\n\nRight? And oh, okay. Correct. Do you need like, do you do you really need thousand by thousand? Or how about then two fifty by two fifty?\n\nMhmm. Yes. Okay. Yeah. So how long is your lease?\n\nHow long is your lease, if I can ask you? Twelve months only. Okay. Then because it becomes expensive when you go on a shorter term. But if you if you see, even if you can find this address, right, then this pricing won't change, but it it may give other other option of asymmetrical space.\n\nRight? That is what I can look at, like asymmetrical space. Right? And it will be on a shared network. I don't think that also will be appropriate for you, I think.\n\nSo check the address check the address and let me know, and then I can work it out. In the meantime, what I'll also do is because you said that so so you are telling me that the building has its own Internet. Right? But it's a big building, but you have got only thousand by thousand, right, with all tenants share. So how do you share this?\n\nOkay. Okay. But but then if it is shared thousand by thousand with all these offices, is that sufficient for you? Because that's Yeah. Yep.\n\nFive one. Yep. Yeah. Give me one second. Just a second.\n\nI'm checking. So then let me what I need to do is because you are currently using, I will also check with one of my solution consultant. And if we can do just give me one second. If he's available, we can I can bring him on the phone? Mhmm.\n\nAnd then we can discuss. Give me a few minutes, please. Yeah. He's happy to connect. Let me see how to connect him.\n\nJust a second. I don't know how to connect this call settings. Dialpad. Just stay on the line. I'm checking here.\n\nIt's better to understand and, you know, provide any solution to you. Hello? Hi, Ahmad. Good morning. How are you?\n\nGood. Good. Hammad, one of my customer is online. Right? Mhmm.\n\nHello, Alex. You can hear me. Right? Yeah. Morning.\n\nHow are you? Doing good. Thank you. So yeah. Alex so Hammad is one of our senior solution consultant, and he's very good at explaining all these things, and he might find a solution for you.\n\nAnd that's why I've connected him. So, yeah, you go ahead and please explain him the situation. Thank you. You know, if if it's missing part of the address, if he's missing a street number, for example, then I think the first one is just using the new selection address. Maybe we can decisions like that.\n\nAs as you can clearly see, it's getting less. Yep. Hello? Just my I was just kind of saying the automated side. I just sent that to you.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No. No. No. No.\n\nNo. No There really shouldn't be a delay on the outside of it. Yeah. I understand some of it. I'll have to ask a few more questions.\n\nSo, Dipesh, just to understand correctly, is that Internet connection provided by Vocus slash TPG? Pipe it is pipe connection, and it is thousand by thousand. So that's that's provided at 39 Plenty Road presence. Now 39 Plenty Road presence, they have shared offices. Now from this thousand by thousand, each offices has been provided the cable connection, which I think Alex explained, and they use this from the server.\n\nI don't know how it works. And he has got Alex has got firewall, which he is using, and he want IP address. Now he wanted separate connection. So separate connection is possible. I did raise a case before, and I was advised that, yes, it is possible.\n\nBut then the call, it's very expensive for him because he has got only twelve months late. Is there any other way, like, providing e line, e layer two connection, or maybe something I don't know how it works because I heard all this stuff. So the current firewall that is set up on that service does not have a public IP. That is, I think, Alex because Alex Alex's connection, he is only sharing the connection from the main connections. So he is not with us, but he wants separate connections.\n\nSo his firewall is nothing to do with us. We don't have managed firewall with them. We don't have managed firewall. So what kind of firewall do you have? Firewalla Gold.\n\nAnd who manages this currently? Yeah. Yeah. Of course. Yeah.\n\nYeah. And Yeah. No. No. I yeah.\n\nLook. From that fiber 1,000 connection that we have provided to you, the best option would be to get another port. So we when we provide a five zero one thousand connection, it has what we provide is called something called an NTU. So it's like a it's like a modem. Right?\n\nThat one cable goes into the customer's equipment. So that office shared space, what I'm imagining is, they probably have got some kind of a firewall or a router that connects to it. And from that, they have given connections to different tenants. And that and that is not a public IP. That will just be a private IP.\n\nSo they've got a firewall which does the NAT, so network address translation. So it basically that five volt has a public IP, but then internally, it gives private IPs to other five volts. And and in this setup, what will happen is that people from your shared space would be able to access the Internet because they will go through that firewall, but incoming traffic can't really land on it. The reason for that is that it doesn't have a public IP. Right?\n\nIn order to solve that, I think the the most feasible solution and I'm not sure about the lease of twelve months, but the most feasible solution will be to give you another port on that MTU that we have given you, and that bypasses the the the building providers set up and lands you directly into your firewall, and then we will give you a public IP on that. And that way, when you have a public IP, then you can have VPNs from any place coming into that office and things like that. So so, Dipesh, there was what was the additional cost for the additional connection? It's a fast fiber like, Alex wanted thousand by thousand new connection, but he has a twelve month lease. So that that is nearly thousand dollars, so which is expensive for him.\n\nSo he doesn't want to pay that much. But but what about from that same 500,000 when we then then we can basically I don't know. Who who does who owns that connection? So who do we sell that connection to? That 500,000.\n\nWho's the end user in this? It's not Alex. Right? The owner of that connection has contacted me. Alex is now coming.\n\nBut events are like first first of all, Lawrence Saliba is the person who contacted me who owns that connection thousand by thousand. Yeah. Okay. So That they and they provide this shared offices. So she is aware of that since she knows.\n\nThe small issue there is because it's already a Firebird 1,000, and then when we give Firebird 1,000, it is based on a gig connection. So in order to give another service out of that connection, we'll have to downgrade the first service maybe to 800 or or 500 and then give him 500. In that case, he would not have to spend a thousand dollars. He'll probably have to spend maybe $100 extra or something like that. Do you do you see what I'm saying?\n\nLike adding IP line. Yeah? Yeah. Correct. Adding another IP line into that service.\n\nSo whoever is is So we have to split the bandwidth. Right? Yes. Exactly. Split the bandwidth.\n\nSo would they agree to splitting the bandwidth and is it going a bit less? Yeah. Exactly. Alex can check. Right, Alex?\n\nAre you able to check with you or yeah? So Sir? Yeah. If you can speak to the owners and say, hey, are you okay to and you can just discuss with them how do you do the commercial aspect of it. But are you okay to have a reduced bandwidth?\n\nLet me have a look at the service. What is the customer name again on under Frontier? Amber Prestons. Amber Prestons. A m b e r?\n\nYep. Space Prestons, p e r s c o n. Amber Prestons Operations. Okay. Let me have a look quickly.\n\nAnd this is Just a question while you are checking. Right? So even if they split the bandwidth, what like, Alex is asking for thousand by thousand. How, like, how much speed you you are needing, Alex? Yeah.\n\nLook. Yeah. Yeah. Yeah. I understand.\n\nBut then then how much is it? Yeah. Alex, look. I've look looking at the statistics of that connection. So sometimes you hit 400 meg, but you hardly ever go to a thousand.\n\nSo the the medium utilization of that circuit is close to 200 meg. So one fourth of the bandwidth is actually sitting there unutilized. So I can give you I can email those graphs to you, and you can then tell the owner, say, hey, this is the utilization of it. If you were to agree, then we can do a split of five hundred five hundred. Let them have five 100, and you get 500.\n\nAnd then you will get another IP address, and that will go straight to your firewall, and that will take care of your issue. We should be able to give you another IP line service out of that. So yeah. No problem. Let me send you the statistics, Dipesh, and send it back to to Alex, and we could take it from there.\n\nThen we'll just have to talk to engineering and say, hey. You want to split this into another IP line? And commission, it should be a bit more feasible rather than getting a completely new service. Yep. Now yes.\n\nSo yep. No worries. Alex, one one thing before we wrap up this call. So, Hammad, whatever you send it, please send it to me because I need to send it to Lawrence Malika, who is the owner of Bamboo Pestitures. I can't send it to Alex because he's not the account holder.\n\nSo please send it to me. And then the second thing is if I can ask you, Hammad, because they are into shared spaces in in future. They may be sharing the like giving rental spaces to all other people. Right? And they they need more bandwidth in the future.\n\nRight? Yeah. Is it possible to upgrade the speed of one gig to two gig? Absolutely. So we can just give them a 10 gig connection.\n\nIf you I'm quite sure this is an on net. Give them a 10 gig, and then from that 10 gig, you can get multiple one gigs out of that. Yeah. Okay. So we need to just do another two gig connection with the 10 gig Yeah.\n\nOf 15. Yes. Exactly. Exactly. Okay.\n\nYeah. So, Alex, I think we will send you some deep I will send some details to Lauren Saliba. I can't send it to you, the graphs and everything, because you're not the account holder. But you can you can discuss with her, and then you can come back to us. We need permission from her.\n\nYeah? So yeah. Thank you. All good. Thanks, Alex.\n\nThanks. Bye. Thanks so much for joining in shortly. Yeah. Thank you.\n\nThanks. Bye. Cheers. Cheers. Bye.\n\nBye. Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.92,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.09524346888065338},{"text":"This is Dipesh from Vocus.","start":2.1599998,"end":3.78,"sentiment":"neutral","sentiment_score":0.10148651301860809},{"text":"Good.","start":8.32,"end":8.72,"sentiment":"positive","sentiment_score":0.5124782919883728},{"text":"And yourself?","start":8.72,"end":9.46,"sentiment":"positive","sentiment_score":0.3371986448764801},{"text":"Oh, okay.","start":20.235,"end":21.195,"sentiment":"neutral","sentiment_score":0.004303822759538889}],"sentiment":"neutral","sentiment_score":0.16346902374855496,"num_words":11,"start":1.92,"end":21.195},{"sentences":[{"text":"Sorry.","start":21.195,"end":21.595,"sentiment":"neutral","sentiment_score":-0.044077616184949875},{"text":"I didn't knew that.","start":21.595,"end":22.654999,"sentiment":"neutral","sentiment_score":-0.06265163235366344},{"text":"That's 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address.","start":92.49,"end":99.655,"sentiment":"neutral","sentiment_score":-0.016672283411026},{"text":"Right?","start":99.715004,"end":100.035,"sentiment":"neutral","sentiment_score":0.014929022639989851},{"text":"It is still, we can do the connection which I already provided you.","start":100.035,"end":104.835,"sentiment":"neutral","sentiment_score":0.0443567493214057}],"sentiment":"neutral","sentiment_score":0.006095132066143883,"num_words":36,"start":82.49,"end":104.835},{"sentences":[{"text":"That is possible.","start":104.835,"end":105.735,"sentiment":"neutral","sentiment_score":0.020608070616920788},{"text":"But then, again, that is that is expensive for you.","start":106.195,"end":110.275,"sentiment":"neutral","sentiment_score":-0.28579284995794296},{"text":"That that is what you have mentioned.","start":110.275,"end":111.555,"sentiment":"neutral","sentiment_score":-0.19855888400759017},{"text":"Right?","start":111.555,"end":111.9,"sentiment":"neutral","sentiment_score":-0.10708630084991456},{"text":"Because you are going on a shorter term, right, the cost is higher.","start":112.380005,"end":115.98,"sentiment":"neutral","sentiment_score":-0.18163787802824607}],"sentiment":"neutral","sentiment_score":-0.19571750561761506,"num_words":34,"start":104.835,"end":115.98},{"sentences":[{"text":"If you go on a thirty six month, then the cost goes down.","start":115.98,"end":119.26,"sentiment":"neutral","sentiment_score":0.026091590523719788},{"text":"Right?","start":119.26,"end":119.76,"sentiment":"neutral","sentiment_score":0.06128958612680435},{"text":"So that is the problem.","start":121.18,"end":122.32,"sentiment":"neutral","sentiment_score":-0.11028986349701882},{"text":"So that is one thing.","start":122.380005,"end":124.715004,"sentiment":"neutral","sentiment_score":-0.08076024428009987},{"text":"And second thing I was confirming because on 39 Plenty Road, I checked on Google.","start":124.715004,"end":129.775,"sentiment":"neutral","sentiment_score":0.04223963295420011}],"sentiment":"neutral","sentiment_score":0.0020211338041684567,"num_words":39,"start":115.98,"end":129.775},{"sentences":[{"text":"It's a big office, big building.","start":130.075,"end":131.775,"sentiment":"neutral","sentiment_score":0.02021288809676965},{"text":"So sometimes, you know, how it is, like, a big block, 39 to 45 or 39 to 49.","start":132.075,"end":137.295,"sentiment":"neutral","sentiment_score":0.03108012753849228},{"text":"Is that is that something you can help me with the where where I can find some other option?","start":137.675,"end":143.77,"sentiment":"neutral","sentiment_score":0.06469973848250352},{"text":"Because because when I checked on Google, it is 39, and then straight up, it is, I think, 45 or 40 like, something like that.","start":148.31,"end":155.115,"sentiment":"neutral","sentiment_score":0.01855895832180977},{"text":"So I thought it might be a bit longer.","start":155.115,"end":157.535,"sentiment":"neutral","sentiment_score":-0.005516361859109666}],"sentiment":"neutral","sentiment_score":0.03018625138641952,"num_words":77,"start":130.075,"end":157.535},{"sentences":[{"text":"Yeah.","start":157.995,"end":158.495,"sentiment":"neutral","sentiment_score":0.026902861893177032},{"text":"You can ask this question to your management or a building management people or something who can help help you.","start":169.7,"end":175.24,"sentiment":"neutral","sentiment_score":0.22472127452492713},{"text":"Second thing is it is an it is an enclosed office.","start":176.02,"end":178.18,"sentiment":"neutral","sentiment_score":0.016420337456193836},{"text":"It doesn't have any kind of elevation or a sky view or any kind of thing like that.","start":178.18,"end":182.935,"sentiment":"neutral","sentiment_score":-0.026635921353267297},{"text":"Right?","start":182.935,"end":183.435,"sentiment":"neutral","sentiment_score":0.00722911860793829}],"sentiment":"neutral","sentiment_score":0.08293597252272508,"num_words":51,"start":157.995,"end":183.435},{"sentences":[{"text":"Yeah.","start":185.655,"end":185.815,"sentiment":"neutral","sentiment_score":0.007365089841187},{"text":"It is on the Ground Floor, but do you have any kind of windows or, like, any kind of view of sky or anything where we can put satellite or something like a like a Starlink or something?","start":185.815,"end":196.39,"sentiment":"neutral","sentiment_score":-0.010991011354091921},{"text":"No?","start":196.39,"end":196.89,"sentiment":"neutral","sentiment_score":-0.0847587138414383},{"text":"No.","start":212.025,"end":212.265,"sentiment":"neutral","sentiment_score":-0.128248929977417},{"text":"But then but if you don't have any kind of views because Starlink is a satellite signal.","start":212.265,"end":216.825,"sentiment":"neutral","sentiment_score":-0.10992066167733248}],"sentiment":"neutral","sentiment_score":-0.042964693688755405,"num_words":58,"start":185.655,"end":216.825},{"sentences":[{"text":"Right?","start":216.825,"end":217.14499,"sentiment":"neutral","sentiment_score":-0.04770287126302719},{"text":"So I I don't know if it won't work yet because I don't want to give you that product which is not going to work.","start":217.14499,"end":222.345,"sentiment":"negative","sentiment_score":-0.36186504274606707},{"text":"You know?","start":222.345,"end":223.00499,"sentiment":"neutral","sentiment_score":0.010299945250153542},{"text":"Yeah.","start":228.71,"end":229.21,"sentiment":"neutral","sentiment_score":-0.14826278388500214},{"text":"Yeah.","start":229.35,"end":229.43001,"sentiment":"neutral","sentiment_score":-0.1180599480867386}],"sentiment":"neutral","sentiment_score":-0.3113350593795379,"num_words":30,"start":216.825,"end":229.43001},{"sentences":[{"text":"No.","start":229.43001,"end":229.51001,"sentiment":"neutral","sentiment_score":-0.24511557817459104},{"text":"No.","start":229.51001,"end":230.01001,"sentiment":"neutral","sentiment_score":-0.2655244469642639},{"text":"Sure.","start":233.19,"end":233.69,"sentiment":"neutral","sentiment_score":-0.0054199788719415665},{"text":"Yeah.","start":234.95001,"end":235.19,"sentiment":"neutral","sentiment_score":0.05496721714735031},{"text":"It 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699.","start":239.485,"end":244.625,"sentiment":"neutral","sentiment_score":0.013983986086466095}],"sentiment":"neutral","sentiment_score":0.024913528163371414,"num_words":29,"start":235.67001,"end":244.625},{"sentences":[{"text":"Right?","start":246.44499,"end":246.94499,"sentiment":"neutral","sentiment_score":0.029703816398978233},{"text":"And oh, okay.","start":247.485,"end":253.105,"sentiment":"neutral","sentiment_score":-0.07298931603630383},{"text":"Correct.","start":257.94,"end":258.44,"sentiment":"neutral","sentiment_score":0.0052275750786066055},{"text":"Do you need like, do you do you really need thousand by thousand?","start":259.22,"end":262.58,"sentiment":"neutral","sentiment_score":-0.03168084995391277},{"text":"Or how about then two fifty by two fifty?","start":262.58,"end":268.91998,"sentiment":"neutral","sentiment_score":-0.030806183401081298}],"sentiment":"neutral","sentiment_score":-0.03233863913488609,"num_words":27,"start":246.44499,"end":268.91998},{"sentences":[{"text":"Mhmm.","start":281.83502,"end":282.27,"sentiment":"neutral","sentiment_score":-0.06739812344312668},{"text":"Yes.","start":297.045,"end":297.545,"sentiment":"neutral","sentiment_score":-0.043777622282505035},{"text":"Okay.","start":298.725,"end":299.225,"sentiment":"neutral","sentiment_score":-0.013637635856866837},{"text":"Yeah.","start":306.165,"end":306.665,"sentiment":"neutral","sentiment_score":-0.03632761165499687},{"text":"So how long is your lease?","start":310.48502,"end":312.02502,"sentiment":"neutral","sentiment_score":0.033528967294842005}],"sentiment":"neutral","sentiment_score":0.0040032810531556605,"num_words":10,"start":281.83502,"end":312.02502},{"sentences":[{"text":"How long is your lease, if I can ask you?","start":312.28,"end":315.34,"sentiment":"neutral","sentiment_score":0.005173562187701463},{"text":"Twelve months only.","start":316.91998,"end":317.8,"sentiment":"neutral","sentiment_score":-0.036876341328024864},{"text":"Okay.","start":317.8,"end":318.3,"sentiment":"neutral","sentiment_score":-0.10963233560323717},{"text":"Then because it becomes expensive when you go on a shorter term.","start":318.44,"end":322.78,"sentiment":"neutral","sentiment_score":-0.19420045614242554},{"text":"But if you if you see, even if you can find this address, right, then this pricing won't change, but it it may give other other option of asymmetrical space.","start":323.4,"end":334.345,"sentiment":"neutral","sentiment_score":0.022788655199110507}],"sentiment":"neutral","sentiment_score":-0.03241556349010872,"num_words":56,"start":312.28,"end":334.345},{"sentences":[{"text":"Right?","start":334.725,"end":335.225,"sentiment":"neutral","sentiment_score":0.05496351793408394},{"text":"That is what I can look at, like asymmetrical space.","start":335.52502,"end":338.565,"sentiment":"neutral","sentiment_score":0.1690593957901001},{"text":"Right?","start":338.565,"end":339.06,"sentiment":"neutral","sentiment_score":0.14922970533370972},{"text":"And it will be on a shared network.","start":339.3,"end":340.98,"sentiment":"neutral","sentiment_score":0.09713224694132805},{"text":"I don't think that also will be appropriate for you, I think.","start":340.98,"end":345.56,"sentiment":"neutral","sentiment_score":-0.08057771530002356}],"sentiment":"neutral","sentiment_score":0.05327851790934801,"num_words":32,"start":334.725,"end":345.56},{"sentences":[{"text":"So check the address check the address and let me know, and then I can work it out.","start":349.06,"end":353.32498,"sentiment":"neutral","sentiment_score":0.20380192539758152},{"text":"In the meantime, what I'll also do is because you said that so so you are telling me that the building has its own Internet.","start":353.32498,"end":359.805,"sentiment":"neutral","sentiment_score":0.06082212671637535},{"text":"Right?","start":359.805,"end":360.205,"sentiment":"neutral","sentiment_score":0.05823870748281479},{"text":"But it's a big building, but you have got only thousand by thousand, right, with all tenants share.","start":360.205,"end":364.60498,"sentiment":"neutral","sentiment_score":0.056878138333559036},{"text":"So how do you share this?","start":364.60498,"end":365.985,"sentiment":"neutral","sentiment_score":0.052564836417635284}],"sentiment":"neutral","sentiment_score":0.0968591476626256,"num_words":68,"start":349.06,"end":365.985},{"sentences":[{"text":"Okay.","start":377.53,"end":378.03,"sentiment":"neutral","sentiment_score":0.0411793440580368},{"text":"Okay.","start":378.65,"end":379.15,"sentiment":"neutral","sentiment_score":0.04625881463289261},{"text":"But but then if it is shared thousand by thousand with all these offices, is that sufficient for you?","start":379.375,"end":384.275,"sentiment":"neutral","sentiment_score":0.0375607181340456},{"text":"Because that's Yeah.","start":385.455,"end":399.47,"sentiment":"neutral","sentiment_score":-0.030994323392709095},{"text":"Yep.","start":399.47,"end":399.97,"sentiment":"neutral","sentiment_score":-0.018901294097304344}],"sentiment":"neutral","sentiment_score":0.027568301558494566,"num_words":25,"start":377.53,"end":399.97},{"sentences":[{"text":"Five one.","start":400.91,"end":401.65002,"sentiment":"neutral","sentiment_score":-0.026319189928472042},{"text":"Yep.","start":416.27502,"end":416.77502,"sentiment":"neutral","sentiment_score":0.023346781730651855},{"text":"Yeah.","start":432.345,"end":432.665,"sentiment":"neutral","sentiment_score":-0.03589826449751854},{"text":"Give me one second.","start":432.665,"end":433.965,"sentiment":"neutral","sentiment_score":-0.03993597347289324},{"text":"Just a second.","start":434.02502,"end":434.905,"sentiment":"neutral","sentiment_score":-0.01297188550233841}],"sentiment":"neutral","sentiment_score":-0.023986310274763542,"num_words":11,"start":400.91,"end":434.905},{"sentences":[{"text":"I'm checking.","start":434.905,"end":435.725,"sentiment":"neutral","sentiment_score":-0.006568811368197203},{"text":"So then let me what I need to do is because you are currently using, I will also check with one of my solution consultant.","start":436.345,"end":445.08502,"sentiment":"neutral","sentiment_score":-0.007273527719080448},{"text":"And if we can do just give me one second.","start":447.06,"end":449.22,"sentiment":"neutral","sentiment_score":0.012877417914569377},{"text":"If he's available, we can I can bring him on the phone?","start":449.22,"end":452.1,"sentiment":"neutral","sentiment_score":0.025200696662068367},{"text":"Mhmm.","start":452.1,"end":452.6,"sentiment":"neutral","sentiment_score":0.0035295793786644936}],"sentiment":"neutral","sentiment_score":0.004794726055115462,"num_words":50,"start":434.905,"end":452.6},{"sentences":[{"text":"And then we can discuss.","start":452.66,"end":453.54,"sentiment":"neutral","sentiment_score":0.0181537751108408},{"text":"Give me a few minutes, please.","start":453.54,"end":454.92,"sentiment":"neutral","sentiment_score":0.04612464395662149},{"text":"Yeah.","start":499.825,"end":500.065,"sentiment":"neutral","sentiment_score":0.28897151350975037},{"text":"He's happy to connect.","start":500.065,"end":501.025,"sentiment":"positive","sentiment_score":0.4843302294611931},{"text":"Let me see how to connect him.","start":501.025,"end":502.465,"sentiment":"neutral","sentiment_score":0.18224224235330308}],"sentiment":"neutral","sentiment_score":0.16823934204876423,"num_words":23,"start":452.66,"end":502.465},{"sentences":[{"text":"Just a second.","start":502.465,"end":503.365,"sentiment":"neutral","sentiment_score":0.04122514650225639},{"text":"I don't know how to connect this call settings.","start":504.26,"end":507.0,"sentiment":"neutral","sentiment_score":-0.04415030487709575},{"text":"Dialpad.","start":508.98,"end":509.48,"sentiment":"neutral","sentiment_score":0.0015184013172984123},{"text":"Just stay on the line.","start":521.71497,"end":522.515,"sentiment":"neutral","sentiment_score":-0.0015030760318040849},{"text":"I'm checking here.","start":522.515,"end":523.575,"sentiment":"neutral","sentiment_score":0.01064772717654705}],"sentiment":"neutral","sentiment_score":-0.01179671912853207,"num_words":21,"start":502.465,"end":523.575},{"sentences":[{"text":"It's better to understand and, you know, provide any solution to you.","start":540.29,"end":543.91003,"sentiment":"neutral","sentiment_score":-0.002377123261491457},{"text":"Hello?","start":575.365,"end":575.865,"sentiment":"neutral","sentiment_score":0.07547640800476074},{"text":"Hi, Ahmad.","start":578.165,"end":578.985,"sentiment":"neutral","sentiment_score":0.14628857374191284},{"text":"Good morning.","start":579.365,"end":579.84503,"sentiment":"neutral","sentiment_score":0.2831317186355591},{"text":"How are you?","start":579.84503,"end":580.665,"sentiment":"neutral","sentiment_score":0.20448695123195648}],"sentiment":"neutral","sentiment_score":0.07596261836588383,"num_words":20,"start":540.29,"end":580.665},{"sentences":[{"text":"Good.","start":580.85004,"end":581.01,"sentiment":"neutral","sentiment_score":0.2814871072769165},{"text":"Good.","start":581.01,"end":581.17004,"sentiment":"neutral","sentiment_score":0.2786879241466522},{"text":"Hammad, one of my customer is online.","start":581.17004,"end":584.71,"sentiment":"neutral","sentiment_score":0.1063148443187986},{"text":"Right?","start":584.85004,"end":585.35004,"sentiment":"neutral","sentiment_score":0.04391837120056152},{"text":"Mhmm.","start":585.97003,"end":586.47003,"sentiment":"neutral","sentiment_score":0.013074049726128578}],"sentiment":"neutral","sentiment_score":0.12376103296198628,"num_words":11,"start":580.85004,"end":586.47003},{"sentences":[{"text":"Hello, Alex.","start":586.77,"end":587.41003,"sentiment":"neutral","sentiment_score":0.017977088689804077},{"text":"You can hear me.","start":587.41003,"end":588.05005,"sentiment":"neutral","sentiment_score":0.0021036621183156967},{"text":"Right?","start":588.05005,"end":588.55005,"sentiment":"neutral","sentiment_score":0.028643963858485225},{"text":"Yeah.","start":589.33,"end":589.65,"sentiment":"neutral","sentiment_score":0.05573932081460953},{"text":"Morning.","start":589.65,"end":589.97003,"sentiment":"neutral","sentiment_score":0.0885714590549469}],"sentiment":"neutral","sentiment_score":0.024147063286768064,"num_words":9,"start":586.77,"end":589.97003},{"sentences":[{"text":"How are you?","start":589.97003,"end":590.61005,"sentiment":"neutral","sentiment_score":0.10676928361256917},{"text":"Doing good.","start":590.61005,"end":591.09,"sentiment":"positive","sentiment_score":0.39068812131881714},{"text":"Thank you.","start":591.09,"end":591.83,"sentiment":"positive","sentiment_score":0.44644545018672943},{"text":"So yeah.","start":593.58496,"end":595.58496,"sentiment":"neutral","sentiment_score":0.049981195479631424},{"text":"Alex so Hammad is one of our senior solution consultant, and he's very good at explaining all these things, and he might find a solution for you.","start":595.58496,"end":603.745,"sentiment":"neutral","sentiment_score":0.25601024401408656}],"sentiment":"neutral","sentiment_score":0.25018927703301114,"num_words":36,"start":589.97003,"end":603.745},{"sentences":[{"text":"And that's why I've connected him.","start":603.745,"end":604.865,"sentiment":"neutral","sentiment_score":0.21292869125803313},{"text":"So, yeah, you go ahead and please explain him the situation.","start":604.865,"end":607.105,"sentiment":"neutral","sentiment_score":0.17867739769545468},{"text":"Thank you.","start":607.105,"end":607.845,"sentiment":"positive","sentiment_score":0.36524994671344757},{"text":"You know, if if it's missing part of the address, if he's missing a street number, for example, then I think the first one is just using the new selection address.","start":620.245,"end":631.465,"sentiment":"neutral","sentiment_score":-0.028883729580669634},{"text":"Maybe we can decisions like that.","start":631.60504,"end":633.945,"sentiment":"neutral","sentiment_score":0.1732891947031021}],"sentiment":"neutral","sentiment_score":0.07353326726505267,"num_words":56,"start":603.745,"end":633.945},{"sentences":[{"text":"As as you can clearly see, it's getting less.","start":661.47,"end":667.25,"sentiment":"neutral","sentiment_score":-0.25282933314641315},{"text":"Yep.","start":668.35,"end":668.85,"sentiment":"neutral","sentiment_score":0.0069403275847435},{"text":"Hello?","start":683.58,"end":684.08,"sentiment":"neutral","sentiment_score":0.03455152362585068},{"text":"Just my I was just kind of saying the automated side.","start":686.0,"end":696.365,"sentiment":"neutral","sentiment_score":-0.22020270336758008},{"text":"I just sent that to 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There really shouldn't be a delay on the outside of it.","start":704.70496,"end":711.17,"sentiment":"negative","sentiment_score":-0.38983812431494397},{"text":"Yeah.","start":718.26996,"end":718.58997,"sentiment":"neutral","sentiment_score":0.03676051273941994},{"text":"I understand some of it.","start":718.58997,"end":720.705,"sentiment":"neutral","sentiment_score":-0.021277733147144318},{"text":"I'll have to ask a few more questions.","start":721.185,"end":722.885,"sentiment":"neutral","sentiment_score":-0.07211525179445744}],"sentiment":"neutral","sentiment_score":-0.21524942542115846,"num_words":27,"start":700.305,"end":722.885},{"sentences":[{"text":"So, Dipesh, just to understand correctly, is that Internet connection provided by Vocus slash TPG?","start":723.505,"end":728.965,"sentiment":"neutral","sentiment_score":0.0008624062562982241},{"text":"Pipe it is pipe connection, and it is thousand by thousand.","start":729.34503,"end":732.565,"sentiment":"neutral","sentiment_score":0.0033966476436365733},{"text":"So that's that's provided at 39 Plenty Road presence.","start":732.78503,"end":737.05,"sentiment":"neutral","sentiment_score":0.031088680753277406},{"text":"Now 39 Plenty Road presence, they have shared offices.","start":737.43,"end":742.65,"sentiment":"neutral","sentiment_score":0.035548228977455035},{"text":"Now from this thousand by thousand, each offices has been provided the cable connection, which I think Alex explained, and they use this from the server.","start":743.19,"end":752.875,"sentiment":"neutral","sentiment_score":0.026761619947277583}],"sentiment":"neutral","sentiment_score":0.01922619320186121,"num_words":70,"start":723.505,"end":752.875},{"sentences":[{"text":"I don't know how it works.","start":752.875,"end":754.175,"sentiment":"neutral","sentiment_score":-0.11064677561322848},{"text":"And he has got Alex has got firewall, which he is using, and he want IP address.","start":754.475,"end":759.915,"sentiment":"neutral","sentiment_score":-0.009238189086318016},{"text":"Now he wanted separate connection.","start":759.915,"end":761.535,"sentiment":"neutral","sentiment_score":-0.0036983080208301544},{"text":"So separate connection is possible.","start":761.835,"end":763.695,"sentiment":"neutral","sentiment_score":0.024891635030508043},{"text":"I did raise a case before, and I was advised that, yes, it is possible.","start":764.0,"end":767.06,"sentiment":"neutral","sentiment_score":0.016916429499785106}],"sentiment":"neutral","sentiment_score":-0.009608683137533566,"num_words":48,"start":752.875,"end":767.06},{"sentences":[{"text":"But then the call, it's very expensive for him because he has got only twelve months late.","start":767.6,"end":771.86,"sentiment":"negative","sentiment_score":-0.5935069988755619},{"text":"Is there any other way, like, providing e line, e layer two connection, or maybe something I don't know how it works because I heard all this stuff.","start":772.07996,"end":780.395,"sentiment":"neutral","sentiment_score":-0.1568156912523721},{"text":"So the current firewall that is set up on that service does not have a public IP.","start":781.735,"end":786.955,"sentiment":"neutral","sentiment_score":-0.21224027696777792},{"text":"That is, I think, Alex because Alex Alex's connection, he is only sharing the connection from the main connections.","start":787.895,"end":794.27,"sentiment":"neutral","sentiment_score":-0.08070131430500432},{"text":"So he is not with us, but he wants separate connections.","start":794.27,"end":797.65,"sentiment":"neutral","sentiment_score":-0.12590283223173834}],"sentiment":"neutral","sentiment_score":-0.22833477359508042,"num_words":92,"start":767.6,"end":797.65},{"sentences":[{"text":"So his firewall is nothing to do with us.","start":798.27,"end":800.59,"sentiment":"neutral","sentiment_score":-0.24508333702882132},{"text":"We don't have managed firewall with them.","start":800.59,"end":802.35,"sentiment":"neutral","sentiment_score":-0.26640094603810993},{"text":"We don't have managed firewall.","start":802.35,"end":803.71,"sentiment":"neutral","sentiment_score":-0.2054519236087799},{"text":"So what kind of firewall do you have?","start":803.71,"end":805.41,"sentiment":"neutral","sentiment_score":-0.02975918329320848},{"text":"Firewalla Gold.","start":820.24,"end":821.12,"sentiment":"neutral","sentiment_score":0.011173043865710497}],"sentiment":"neutral","sentiment_score":-0.17140463394142927,"num_words":31,"start":798.27,"end":821.12},{"sentences":[{"text":"And who manages this currently?","start":821.12,"end":822.66,"sentiment":"neutral","sentiment_score":0.004079713858664036},{"text":"Yeah.","start":832.895,"end":833.395,"sentiment":"neutral","sentiment_score":0.04037691652774811},{"text":"Yeah.","start":834.735,"end":835.135,"sentiment":"neutral","sentiment_score":0.023092327639460564},{"text":"Of course.","start":835.135,"end":835.795,"sentiment":"neutral","sentiment_score":-0.010221942327916622},{"text":"Yeah.","start":841.375,"end":841.875,"sentiment":"neutral","sentiment_score":-0.0066006118431687355}],"sentiment":"neutral","sentiment_score":0.005682331696152687,"num_words":10,"start":821.12,"end":841.875},{"sentences":[{"text":"Yeah.","start":853.62,"end":853.7,"sentiment":"neutral","sentiment_score":0.018125485628843307},{"text":"And Yeah.","start":853.7,"end":867.41504,"sentiment":"neutral","sentiment_score":0.011704050004482283},{"text":"No.","start":868.515,"end":868.59503,"sentiment":"neutral","sentiment_score":-0.05221161246299744},{"text":"No.","start":868.59503,"end":868.755,"sentiment":"neutral","sentiment_score":-0.04658418893814087},{"text":"I yeah.","start":868.755,"end":873.63,"sentiment":"neutral","sentiment_score":-0.010684672743082047}],"sentiment":"neutral","sentiment_score":-0.011233080178499218,"num_words":7,"start":853.62,"end":873.63},{"sentences":[{"text":"Look.","start":874.09,"end":874.57,"sentiment":"neutral","sentiment_score":0.02219432592391968},{"text":"From that fiber 1,000 connection that we have provided to you, the best option would be to get another port.","start":874.57,"end":882.345,"sentiment":"neutral","sentiment_score":0.04661917388439178},{"text":"So we when we provide a five zero one thousand connection, it has what we provide is called something called an NTU.","start":882.82495,"end":888.50494,"sentiment":"neutral","sentiment_score":0.07957276871258562},{"text":"So it's like a it's like a modem.","start":888.50494,"end":890.26495,"sentiment":"neutral","sentiment_score":0.07381592504680157},{"text":"Right?","start":890.26495,"end":890.76495,"sentiment":"neutral","sentiment_score":0.06099481508135795}],"sentiment":"neutral","sentiment_score":0.06455194097585402,"num_words":52,"start":874.09,"end":890.76495},{"sentences":[{"text":"That one cable goes into the customer's equipment.","start":891.14496,"end":895.1,"sentiment":"neutral","sentiment_score":0.05866581480950117},{"text":"So that office shared space, what I'm imagining is, they probably have got some kind of a firewall or a router that connects to it.","start":895.32,"end":903.39996,"sentiment":"neutral","sentiment_score":0.019996716007590294},{"text":"And from that, they have given connections to different tenants.","start":903.39996,"end":908.62,"sentiment":"neutral","sentiment_score":0.030452124215662478},{"text":"And that and that is not a public IP.","start":909.40497,"end":912.445,"sentiment":"neutral","sentiment_score":-0.025774271744820807},{"text":"That will just be a private IP.","start":912.445,"end":914.125,"sentiment":"neutral","sentiment_score":0.00005273813647883279}],"sentiment":"neutral","sentiment_score":0.01766383698431112,"num_words":59,"start":891.14496,"end":914.125},{"sentences":[{"text":"So they've got a firewall which does the NAT, so network address translation.","start":914.125,"end":921.105,"sentiment":"neutral","sentiment_score":0.007784460599605854},{"text":"So it basically that five volt has a public IP, but then internally, it gives private IPs to other five volts.","start":921.165,"end":929.3,"sentiment":"neutral","sentiment_score":0.03259830664665926},{"text":"And and in this setup, what will happen is that people from your shared space would be able to access the Internet because they will go through that firewall, but incoming traffic can't really land on it.","start":929.52,"end":943.265,"sentiment":"neutral","sentiment_score":0.013727112597710377},{"text":"The reason for that is that it doesn't have a public IP.","start":943.72504,"end":946.525,"sentiment":"neutral","sentiment_score":-0.12217316248764594},{"text":"Right?","start":946.525,"end":947.025,"sentiment":"neutral","sentiment_score":-0.03598795086145401}],"sentiment":"neutral","sentiment_score":-0.0024809560383714383,"num_words":84,"start":914.125,"end":947.025},{"sentences":[{"text":"In order to solve that, I think the the most feasible solution and I'm not sure about the lease of twelve months, but the most feasible solution will be to give you another port on that MTU that we have given you, and that bypasses the the the building providers set up and lands you directly into your firewall, and then we will give you a public IP on that.","start":947.24506,"end":976.335,"sentiment":"neutral","sentiment_score":0.031054209418860928},{"text":"And that way, when you have a public IP, then you can have VPNs from any place coming into that office and things like that.","start":977.435,"end":986.8,"sentiment":"neutral","sentiment_score":0.2376575666666031},{"text":"So so, Dipesh, there was what was the additional cost for the additional connection?","start":987.10004,"end":992.72003,"sentiment":"neutral","sentiment_score":-0.05232266915429916},{"text":"It's a fast fiber like, Alex wanted thousand by thousand new connection, but he has a twelve month lease.","start":993.475,"end":1000.055,"sentiment":"neutral","sentiment_score":-0.0868353556449476},{"text":"So that that is nearly thousand dollars, so which is expensive for him.","start":1000.195,"end":1004.195,"sentiment":"neutral","sentiment_score":-0.33298103167460513}],"sentiment":"neutral","sentiment_score":0.009958094246817607,"num_words":141,"start":947.24506,"end":1004.195},{"sentences":[{"text":"So he doesn't want to pay that much.","start":1004.195,"end":1006.035,"sentiment":"neutral","sentiment_score":-0.2815284375101328},{"text":"But but what about from that same 500,000 when we then then we can basically I don't know.","start":1006.035,"end":1014.33,"sentiment":"neutral","sentiment_score":-0.18385857178105247},{"text":"Who who does who owns that connection?","start":1014.55,"end":1016.33,"sentiment":"neutral","sentiment_score":-0.1834576576948166},{"text":"So who do we sell that connection to?","start":1016.39,"end":1018.39,"sentiment":"neutral","sentiment_score":-0.15179945807904005},{"text":"That 500,000.","start":1018.39,"end":1019.35,"sentiment":"neutral","sentiment_score":-0.10512014478445053}],"sentiment":"neutral","sentiment_score":-0.19233770581871965,"num_words":43,"start":1004.195,"end":1019.35},{"sentences":[{"text":"Who's the end user in this?","start":1019.35,"end":1020.63,"sentiment":"neutral","sentiment_score":-0.05306175661583742},{"text":"It's not Alex.","start":1020.63,"end":1021.67,"sentiment":"neutral","sentiment_score":-0.12960576017697653},{"text":"Right?","start":1021.67,"end":1022.17,"sentiment":"neutral","sentiment_score":-0.07450729608535767},{"text":"The owner of that connection has contacted me.","start":1022.255,"end":1024.255,"sentiment":"neutral","sentiment_score":-0.10757131688296795},{"text":"Alex is now coming.","start":1024.255,"end":1025.475,"sentiment":"neutral","sentiment_score":-0.004121510311961174}],"sentiment":"neutral","sentiment_score":-0.07539780421013181,"num_words":22,"start":1019.35,"end":1025.475},{"sentences":[{"text":"But events are like first first of all, Lawrence Saliba is the person who contacted me who owns that connection thousand by thousand.","start":1025.695,"end":1033.395,"sentiment":"neutral","sentiment_score":-0.0720415931680928},{"text":"Yeah.","start":1033.535,"end":1033.775,"sentiment":"neutral","sentiment_score":0.02013084478676319},{"text":"Okay.","start":1033.775,"end":1034.095,"sentiment":"neutral","sentiment_score":0.01888359524309635},{"text":"So That they and they provide this shared offices.","start":1034.095,"end":1036.89,"sentiment":"neutral","sentiment_score":0.0419893724222978},{"text":"So she is aware of that since she knows.","start":1036.89,"end":1039.3099,"sentiment":"neutral","sentiment_score":0.06437956831521457}],"sentiment":"neutral","sentiment_score":-0.015363296190666597,"num_words":43,"start":1025.695,"end":1039.3099},{"sentences":[{"text":"The small issue there is because it's already a Firebird 1,000, and then when we give Firebird 1,000, it is based on a gig connection.","start":1039.61,"end":1047.45,"sentiment":"neutral","sentiment_score":-0.16155874788761138},{"text":"So in order to give another service out of that connection, we'll have to downgrade the first service maybe to 800 or or 500 and then give him 500.","start":1047.45,"end":1058.1951,"sentiment":"neutral","sentiment_score":-0.14858106947664557},{"text":"In that case, he would not have to spend a thousand dollars.","start":1058.1951,"end":1060.355,"sentiment":"neutral","sentiment_score":-0.1029098058740298},{"text":"He'll probably have to spend maybe $100 extra or something like that.","start":1060.355,"end":1064.0499,"sentiment":"neutral","sentiment_score":-0.2422147343556086},{"text":"Do you do you see what I'm saying?","start":1064.0499,"end":1065.37,"sentiment":"neutral","sentiment_score":-0.04449785058386624}],"sentiment":"neutral","sentiment_score":-0.14936391859813486,"num_words":86,"start":1039.61,"end":1065.37},{"sentences":[{"text":"Like adding IP line.","start":1065.73,"end":1066.85,"sentiment":"neutral","sentiment_score":-0.004968592897057533},{"text":"Yeah?","start":1066.85,"end":1067.35,"sentiment":"neutral","sentiment_score":0.02288853749632835},{"text":"Yeah.","start":1067.4099,"end":1067.73,"sentiment":"neutral","sentiment_score":0.06905922293663025},{"text":"Correct.","start":1067.73,"end":1068.13,"sentiment":"neutral","sentiment_score":0.099497452378273},{"text":"Adding another IP line into that service.","start":1068.13,"end":1070.0499,"sentiment":"neutral","sentiment_score":0.046382022223302295}],"sentiment":"neutral","sentiment_score":0.035446071199008396,"num_words":14,"start":1065.73,"end":1070.0499},{"sentences":[{"text":"So whoever is is So we have to split the bandwidth.","start":1070.0499,"end":1073.89,"sentiment":"neutral","sentiment_score":-0.009677409279075537},{"text":"Right?","start":1073.89,"end":1074.21,"sentiment":"neutral","sentiment_score":0.004611128941178322},{"text":"Yes.","start":1074.21,"end":1074.45,"sentiment":"neutral","sentiment_score":0.065339095890522},{"text":"Exactly.","start":1074.45,"end":1074.9299,"sentiment":"neutral","sentiment_score":0.06528209894895554},{"text":"Split the bandwidth.","start":1074.9299,"end":1075.65,"sentiment":"neutral","sentiment_score":0.02289040635029475}],"sentiment":"neutral","sentiment_score":0.005732472985982895,"num_words":17,"start":1070.0499,"end":1075.65},{"sentences":[{"text":"So would they agree to splitting the bandwidth and is it going a bit less?","start":1075.65,"end":1079.115,"sentiment":"neutral","sentiment_score":-0.018126582354307176},{"text":"Yeah.","start":1079.115,"end":1079.355,"sentiment":"neutral","sentiment_score":0.043391481041908264},{"text":"Exactly.","start":1079.355,"end":1079.855,"sentiment":"neutral","sentiment_score":0.060873061418533325},{"text":"Alex can check.","start":1080.155,"end":1080.875,"sentiment":"neutral","sentiment_score":0.048206232488155365},{"text":"Right, Alex?","start":1080.875,"end":1081.615,"sentiment":"neutral","sentiment_score":0.03714883420616388}],"sentiment":"neutral","sentiment_score":0.0023310078646649013,"num_words":22,"start":1075.65,"end":1081.615},{"sentences":[{"text":"Are you able to check with you or yeah?","start":1082.075,"end":1084.015,"sentiment":"neutral","sentiment_score":0.022029352891776297},{"text":"So Sir?","start":1085.355,"end":1087.135,"sentiment":"neutral","sentiment_score":0.023123327642679214},{"text":"Yeah.","start":1088.17,"end":1088.49,"sentiment":"neutral","sentiment_score":0.028162263333797455},{"text":"If you can speak to the owners and say, hey, are you okay to and you can just discuss with them how do you do the commercial aspect of it.","start":1088.49,"end":1096.25,"sentiment":"neutral","sentiment_score":0.030327294891079267},{"text":"But are you okay to have a reduced bandwidth?","start":1096.25,"end":1098.75,"sentiment":"neutral","sentiment_score":-0.0036419578310516146}],"sentiment":"neutral","sentiment_score":0.022543418056824627,"num_words":51,"start":1082.075,"end":1098.75},{"sentences":[{"text":"Let me have a look at the service.","start":1098.89,"end":1100.75,"sentiment":"neutral","sentiment_score":0.018317318987101316},{"text":"What is the customer name again on under Frontier?","start":1101.45,"end":1104.755,"sentiment":"neutral","sentiment_score":0.014600906935003068},{"text":"Amber Prestons.","start":1104.755,"end":1105.395,"sentiment":"neutral","sentiment_score":0.00710398331284523},{"text":"Amber Prestons.","start":1105.395,"end":1106.455,"sentiment":"neutral","sentiment_score":0.006835569394752383},{"text":"A m b e r?","start":1107.235,"end":1108.595,"sentiment":"neutral","sentiment_score":0.008463311195373534}],"sentiment":"neutral","sentiment_score":0.013390091373226963,"num_words":26,"start":1098.89,"end":1108.595},{"sentences":[{"text":"Yep.","start":1108.595,"end":1108.915,"sentiment":"neutral","sentiment_score":0.0113888680934906},{"text":"Space Prestons, p e r s c o n.","start":1108.915,"end":1111.975,"sentiment":"neutral","sentiment_score":0.010712351649999619},{"text":"Amber Prestons Operations.","start":1112.355,"end":1113.335,"sentiment":"neutral","sentiment_score":0.008214552731563648},{"text":"Okay.","start":1113.395,"end":1113.635,"sentiment":"neutral","sentiment_score":0.039269328117370605},{"text":"Let me have a look quickly.","start":1113.635,"end":1115.175,"sentiment":"neutral","sentiment_score":0.0483826557174325}],"sentiment":"neutral","sentiment_score":0.023100447678007185,"num_words":20,"start":1108.595,"end":1115.175},{"sentences":[{"text":"And this is Just a question while you are checking.","start":1115.76,"end":1118.0,"sentiment":"neutral","sentiment_score":0.014217356499284507},{"text":"Right?","start":1118.0,"end":1118.5,"sentiment":"neutral","sentiment_score":0.008694930002093315},{"text":"So even if they split the bandwidth, what like, Alex is asking for thousand by thousand.","start":1118.64,"end":1123.4401,"sentiment":"neutral","sentiment_score":0.002407707099337131},{"text":"How, like, how much speed you you are needing, Alex?","start":1123.4401,"end":1126.5801,"sentiment":"neutral","sentiment_score":0.02400080915540457},{"text":"Yeah.","start":1127.12,"end":1127.52,"sentiment":"neutral","sentiment_score":0.006247689016163349}],"sentiment":"neutral","sentiment_score":0.011464410240908987,"num_words":38,"start":1115.76,"end":1127.52},{"sentences":[{"text":"Look.","start":1127.52,"end":1128.02,"sentiment":"neutral","sentiment_score":-0.003877750597894192},{"text":"Yeah.","start":1138.085,"end":1138.325,"sentiment":"neutral","sentiment_score":-0.04069343954324722},{"text":"Yeah.","start":1138.325,"end":1138.825,"sentiment":"neutral","sentiment_score":-0.03851359337568283},{"text":"Yeah.","start":1140.805,"end":1141.305,"sentiment":"neutral","sentiment_score":-0.03715253248810768},{"text":"I understand.","start":1143.7899,"end":1144.61,"sentiment":"neutral","sentiment_score":-0.08443041890859604}],"sentiment":"neutral","sentiment_score":-0.04818302563702067,"num_words":6,"start":1127.52,"end":1144.61},{"sentences":[{"text":"But then then how much is it?","start":1144.9099,"end":1147.8899,"sentiment":"neutral","sentiment_score":-0.038303401853357046},{"text":"Yeah.","start":1148.51,"end":1149.01,"sentiment":"neutral","sentiment_score":-0.013743278570473194},{"text":"Alex, look.","start":1149.1499,"end":1149.95,"sentiment":"neutral","sentiment_score":-0.003352670930325985},{"text":"I've look looking at the statistics of that connection.","start":1149.95,"end":1152.61,"sentiment":"neutral","sentiment_score":-0.004651585386859046},{"text":"So sometimes you hit 400 meg, but you hardly ever go to a thousand.","start":1153.1499,"end":1158.3151,"sentiment":"neutral","sentiment_score":-0.06008083027388368}],"sentiment":"neutral","sentiment_score":-0.03550207047638568,"num_words":33,"start":1144.9099,"end":1158.3151},{"sentences":[{"text":"So the the medium utilization of that circuit is close to 200 meg.","start":1158.775,"end":1163.8351,"sentiment":"neutral","sentiment_score":-0.04001876367972447},{"text":"So one fourth of the bandwidth is actually sitting there unutilized.","start":1164.055,"end":1168.0801,"sentiment":"neutral","sentiment_score":-0.09159583327445117},{"text":"So I can give you I can email those graphs to you, and you can then tell the owner, say, hey, this is the utilization of it.","start":1168.3,"end":1176.54,"sentiment":"neutral","sentiment_score":0.07930851741521447},{"text":"If you were to agree, then we can do a split of five hundred five hundred.","start":1176.54,"end":1180.3201,"sentiment":"neutral","sentiment_score":0.059561107540503144},{"text":"Let them have five 100, and you get 500.","start":1180.38,"end":1182.88,"sentiment":"neutral","sentiment_score":0.182482054664029}],"sentiment":"neutral","sentiment_score":0.04222168538131212,"num_words":76,"start":1158.775,"end":1182.88},{"sentences":[{"text":"And then you will get another IP address, and that will go straight to your firewall, and that will take care of your issue.","start":1183.475,"end":1189.255,"sentiment":"neutral","sentiment_score":0.22949301513532797},{"text":"We should be able to give you another IP line service out of that.","start":1189.475,"end":1194.215,"sentiment":"positive","sentiment_score":0.37694699104343143},{"text":"So yeah.","start":1194.355,"end":1200.21,"sentiment":"neutral","sentiment_score":0.31868505477905273},{"text":"No problem.","start":1200.21,"end":1200.61,"sentiment":"neutral","sentiment_score":0.2946198582649231},{"text":"Let me send you the statistics, Dipesh, and send it back to to Alex, and we could take it from there.","start":1200.61,"end":1206.21,"sentiment":"neutral","sentiment_score":0.15065133784498488}],"sentiment":"neutral","sentiment_score":0.24087901839188167,"num_words":63,"start":1183.475,"end":1206.21},{"sentences":[{"text":"Then we'll just have to talk to engineering and say, hey.","start":1206.21,"end":1208.61,"sentiment":"neutral","sentiment_score":0.09599286013028839},{"text":"You want to split this into another IP line?","start":1208.61,"end":1210.61,"sentiment":"neutral","sentiment_score":0.08106146545873748},{"text":"And commission, it should be a bit more feasible rather than getting a completely new service.","start":1210.61,"end":1215.755,"sentiment":"neutral","sentiment_score":0.14699050318449736},{"text":"Yep.","start":1218.135,"end":1218.635,"sentiment":"neutral","sentiment_score":0.29200279712677},{"text":"Now yes.","start":1219.9751,"end":1227.21,"sentiment":"neutral","sentiment_score":0.13701118156313896}],"sentiment":"neutral","sentiment_score":0.12059866312222603,"num_words":39,"start":1206.21,"end":1227.21},{"sentences":[{"text":"So yep.","start":1228.3099,"end":1230.71,"sentiment":"neutral","sentiment_score":0.21946255117654798},{"text":"No worries.","start":1230.71,"end":1231.35,"sentiment":"neutral","sentiment_score":0.027786757797002792},{"text":"Alex, one one thing before we wrap up this call.","start":1231.35,"end":1234.07,"sentiment":"neutral","sentiment_score":-0.00658337576314807},{"text":"So, Hammad, whatever you send it, please send it to me because I need to send it to Lawrence Malika, who is the owner of Bamboo Pestitures.","start":1234.07,"end":1239.605,"sentiment":"neutral","sentiment_score":-0.023212807968741766},{"text":"I can't send it to Alex because he's not the account holder.","start":1239.605,"end":1242.1849,"sentiment":"neutral","sentiment_score":-0.15393778185049692}],"sentiment":"neutral","sentiment_score":-0.038591213906535284,"num_words":53,"start":1228.3099,"end":1242.1849},{"sentences":[{"text":"So please send it to me.","start":1242.245,"end":1243.2849,"sentiment":"neutral","sentiment_score":-0.04083965998142958},{"text":"And then the second thing is if I can ask you, Hammad, because they are into shared spaces in in future.","start":1243.2849,"end":1250.245,"sentiment":"neutral","sentiment_score":-0.007624823688751175},{"text":"They may be sharing the like giving rental spaces to all other people.","start":1250.245,"end":1256.7,"sentiment":"neutral","sentiment_score":0.022210455857790433},{"text":"Right?","start":1256.7,"end":1256.94,"sentiment":"neutral","sentiment_score":0.009687686339020727},{"text":"And they they need more bandwidth in the future.","start":1256.94,"end":1258.94,"sentiment":"neutral","sentiment_score":0.011259074840280745}],"sentiment":"neutral","sentiment_score":-0.00010807942599058151,"num_words":50,"start":1242.245,"end":1258.94},{"sentences":[{"text":"Right?","start":1258.94,"end":1259.4199,"sentiment":"neutral","sentiment_score":0.01814262941479683},{"text":"Yeah.","start":1259.4199,"end":1259.6599,"sentiment":"neutral","sentiment_score":0.02431417256593704},{"text":"Is it possible to upgrade the speed of one gig to two gig?","start":1259.6599,"end":1263.795,"sentiment":"neutral","sentiment_score":0.0362866550254134},{"text":"Absolutely.","start":1264.035,"end":1264.535,"sentiment":"neutral","sentiment_score":0.0937589704990387},{"text":"So we can just give them a 10 gig connection.","start":1264.675,"end":1266.615,"sentiment":"neutral","sentiment_score":0.07079422175884247}],"sentiment":"neutral","sentiment_score":0.050610942515329674,"num_words":26,"start":1258.94,"end":1266.615},{"sentences":[{"text":"If you I'm quite sure this is an on net.","start":1266.915,"end":1269.5751,"sentiment":"neutral","sentiment_score":0.06144075132906437},{"text":"Give them a 10 gig, and then from that 10 gig, you can get multiple one gigs out of that.","start":1269.875,"end":1273.555,"sentiment":"neutral","sentiment_score":0.08153752572834491},{"text":"Yeah.","start":1273.555,"end":1274.055,"sentiment":"neutral","sentiment_score":0.02416032552719116},{"text":"Okay.","start":1274.275,"end":1274.515,"sentiment":"neutral","sentiment_score":0.016063731163740158},{"text":"So we need to just do another two gig connection with the 10 gig Yeah.","start":1274.515,"end":1277.545,"sentiment":"neutral","sentiment_score":0.01425225225587686}],"sentiment":"neutral","sentiment_score":0.05317374188056652,"num_words":47,"start":1266.915,"end":1277.545},{"sentences":[{"text":"Of 15.","start":1277.795,"end":1278.375,"sentiment":"neutral","sentiment_score":0.009980169124901295},{"text":"Yes.","start":1278.61,"end":1278.85,"sentiment":"neutral","sentiment_score":0.027980078011751175},{"text":"Exactly.","start":1278.85,"end":1279.35,"sentiment":"neutral","sentiment_score":0.029551979154348373},{"text":"Exactly.","start":1279.49,"end":1279.99,"sentiment":"neutral","sentiment_score":0.0295674130320549},{"text":"Okay.","start":1280.0499,"end":1280.2899,"sentiment":"neutral","sentiment_score":0.016835041344165802}],"sentiment":"neutral","sentiment_score":0.020649141632020473,"num_words":6,"start":1277.795,"end":1280.2899},{"sentences":[{"text":"Yeah.","start":1280.2899,"end":1280.5299,"sentiment":"neutral","sentiment_score":0.008746531791985035},{"text":"So, Alex, I think we will send you some deep I will send some details to Lauren Saliba.","start":1280.5299,"end":1284.69,"sentiment":"neutral","sentiment_score":-0.011954592851301035},{"text":"I can't send it to you, the graphs and everything, because you're not the account holder.","start":1284.69,"end":1287.99,"sentiment":"neutral","sentiment_score":-0.08139427355490625},{"text":"But you can you can discuss with her, and then you can come back to us.","start":1288.21,"end":1291.995,"sentiment":"neutral","sentiment_score":0.060769929783418775},{"text":"We need permission from her.","start":1292.075,"end":1292.975,"sentiment":"neutral","sentiment_score":0.008086291700601577}],"sentiment":"neutral","sentiment_score":-0.008857038953075451,"num_words":56,"start":1280.2899,"end":1292.975},{"sentences":[{"text":"Yeah?","start":1293.4349,"end":1293.9349,"sentiment":"neutral","sentiment_score":0.1392248272895813},{"text":"So yeah.","start":1293.995,"end":1294.815,"sentiment":"neutral","sentiment_score":0.21070168167352676},{"text":"Thank you.","start":1297.6948,"end":1298.2549,"sentiment":"positive","sentiment_score":0.7392289936542511},{"text":"All good.","start":1298.2549,"end":1298.9949,"sentiment":"positive","sentiment_score":0.6459689438343048},{"text":"Thanks, Alex.","start":1299.4548,"end":1300.1749,"sentiment":"positive","sentiment_score":0.6673989295959473}],"sentiment":"positive","sentiment_score":0.5184246583117379,"num_words":9,"start":1293.4349,"end":1300.1749},{"sentences":[{"text":"Thanks.","start":1300.1749,"end":1300.4949,"sentiment":"positive","sentiment_score":0.5958961248397827},{"text":"Bye.","start":1300.4949,"end":1300.8949,"sentiment":"positive","sentiment_score":0.3582206964492798},{"text":"Thanks so much for joining in shortly.","start":1300.8949,"end":1302.3348,"sentiment":"positive","sentiment_score":0.5709626632077354},{"text":"Yeah.","start":1302.3348,"end":1302.4949,"sentiment":"neutral","sentiment_score":0.24128457903862},{"text":"Thank you.","start":1302.4949,"end":1302.8949,"sentiment":"positive","sentiment_score":0.4693858474493027}],"sentiment":"positive","sentiment_score":0.5109093114733696,"num_words":12,"start":1300.1749,"end":1302.8949},{"sentences":[{"text":"Thanks.","start":1302.8949,"end":1303.0549,"sentiment":"positive","sentiment_score":0.444230318069458},{"text":"Bye.","start":1303.0549,"end":1303.3749,"sentiment":"neutral","sentiment_score":0.313035786151886},{"text":"Cheers.","start":1303.3749,"end":1303.4548,"sentiment":"positive","sentiment_score":0.4254651963710785},{"text":"Cheers.","start":1303.4548,"end":1303.9548,"sentiment":"neutral","sentiment_score":0.3049250841140747},{"text":"Bye.","start":1304.0948,"end":1304.4149,"sentiment":"neutral","sentiment_score":0.18695710599422455}],"sentiment":"positive","sentiment_score":0.33492269814014436,"num_words":5,"start":1302.8949,"end":1304.4149},{"sentences":[{"text":"Bye.","start":1304.4149,"end":1304.9149,"sentiment":"neutral","sentiment_score":0.15392343699932098},{"text":"Cheers.","start":1305.6149,"end":1305.8649,"sentiment":"neutral","sentiment_score":0.2839837670326233},{"text":"Bye.","start":1305.8649,"end":1306.3649,"sentiment":"neutral","sentiment_score":-0.11894456297159196}],"sentiment":"neutral","sentiment_score":0.10632088035345078,"num_words":3,"start":1304.4149,"end":1306.3649}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Dipesh from Vocus.\n\nChannel 0: Hi, Dipesh. This is Alex from Consulting. How are you going?\n\nChannel 1: Good. And yourself?\n\nChannel 0: I'm good. Sorry. My phone, it's it's straight. It's a mobile number, but you have to listen to the whole message, and then you press one, and then it goes to me.\n\nChannel 1: Oh, okay. Sorry. I didn't knew that.\n\nChannel 0: No. No. No.\n\nChannel 1: That's\n\nChannel 0: Don't\n\nChannel 1: okay.\n\nChannel 0: worry. I've I had a few people say that to me, and now I'm kinda thinking maybe I need to I need to maybe change the message to make it a little bit better.\n\nChannel 1: Yeah. I know. I know. Yeah.\n\nChannel 0: Anyway, so what the essentially, what I'm I'm not sure if you've got that email, but essentially, I'm so I work within a coworking space that has one gig by one gig Internet\n\nChannel 1: Yep.\n\nChannel 0: already. But\n\nChannel 1: Correct.\n\nChannel 0: I have it's a it's not a it's not a public IP, and so every time I I I can't remote in securely because of it. And so what I wanted to set up was a new connection or an additional connection, sorry, to the to the coworking space\n\nChannel 1: Alright.\n\nChannel 0: just for me. And so it it would just so I've only got three people on my team. It's not a big it's not it's not a big thing. And and so, yeah, I I was\n\nChannel 1: Yep.\n\nChannel 0: I was surprised how expensive it was. Maybe maybe that's what it is. But, yeah, I I I just if that makes any difference, does does it make any difference or not really?\n\nChannel 1: Yeah. Because, see, generally, you have to have a specific address for the connection because you don't have any specific address. Right? It is still, we can do the connection which I already provided you. That is\n\nChannel 0: Yes.\n\nChannel 1: possible. But\n\nChannel 0: Yes.\n\nChannel 1: then, again, that is that is expensive for you. That that is what you have mentioned. Right? Because you are going on a shorter term, right, the cost is higher. If you go on a thirty six month, then the cost goes\n\nChannel 0: Yes.\n\nChannel 1: down. Right?\n\nChannel 0: Okay.\n\nChannel 1: So that is the problem. So that is one thing. And second thing I was confirming because on 39 Plenty Road, I checked on Google. It's a big office, big building. So sometimes,\n\nChannel 0: Yes.\n\nChannel 1: you know, how it is, like, a big block, 39 to 45 or 39 to 49. Is that is that something you can help me with the where where I can find some\n\nChannel 0: Yes.\n\nChannel 1: other option?\n\nChannel 0: That's a good question. Yeah.\n\nChannel 1: Because\n\nChannel 0: I\n\nChannel 1: because when I\n\nChannel 0: hold\n\nChannel 1: checked on Google, it is 39, and then straight up,\n\nChannel 0: on.\n\nChannel 1: it is, I think, 45 or 40 like, something like that. So\n\nChannel 0: Yeah. 40\n\nChannel 1: I thought\n\nChannel 0: three is\n\nChannel 1: it might\n\nChannel 0: next\n\nChannel 1: be a\n\nChannel 0: to\n\nChannel 1: bit\n\nChannel 0: it.\n\nChannel 1: longer. Yeah.\n\nChannel 0: Yeah. It's a big block. I I think it is just that it might be 35 or 39. It's a good question.\n\nChannel 1: You can ask this question to your management or a building management people or something who can help help you. Second thing is it is an it is an enclosed office. It doesn't have any kind of elevation or a sky view or any kind of thing like that. Right?\n\nChannel 0: Okay. No. Yeah. It's on the Ground Floor.\n\nChannel 1: Yeah. It is on the Ground Floor, but do you have any kind of windows or, like, any kind of view of sky or anything where we can put satellite or something like a like a Starlink or something? No?\n\nChannel 0: No. No. Yeah. No. I I don't have any.\n\nI've I've got windows, but I've got windows facing the internal of the project, though, not not external. Yeah. Okay. So you think Starlink would be the other option, really?\n\nChannel 1: No. But then but if you don't have any kind of views because Starlink is a satellite signal. Right?\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: So\n\nChannel 0: Yeah.\n\nChannel 1: I\n\nChannel 0: Yeah. It won't\n\nChannel 1: I don't\n\nChannel 0: work. Yeah.\n\nChannel 1: know\n\nChannel 0: Yeah.\n\nChannel 1: if it won't\n\nChannel 0: No.\n\nChannel 1: work yet\n\nChannel 0: That\n\nChannel 1: because\n\nChannel 0: that\n\nChannel 1: I don't\n\nChannel 0: that\n\nChannel 1: want to\n\nChannel 0: wouldn't\n\nChannel 1: give you\n\nChannel 0: work.\n\nChannel 1: that product which is not going to work. You know?\n\nChannel 0: Yeah. Yeah. Totally. Totally got you. Okay.\n\nCool. So, realistically, it is it's not an easy project,\n\nChannel 1: Yeah.\n\nChannel 0: and\n\nChannel 1: Yeah. No. No.\n\nChannel 0: and yeah. Okay. So that's why it's so expensive.\n\nChannel 1: Sure.\n\nChannel 0: Yeah. Okay.\n\nChannel 1: Yeah. It is. Correct. Because if you go thirty six months, I did give you the code. Right?\n\nIf you see. So 30\n\nChannel 0: Yes.\n\nChannel 1: six months for thousand by thousand, right, is\n\nChannel 0: Yes.\n\nChannel 1: 699.\n\nChannel 0: Yes. Yes. Okay.\n\nChannel 1: Right?\n\nChannel 0: Yeah.\n\nChannel 1: And\n\nChannel 0: I I just yeah. I guess the problem is I don't know how long we'll be here. So that's why I\n\nChannel 1: oh, okay.\n\nChannel 0: I'm yeah. I'm I'm like, I'm that's why the shorter term's better. But\n\nChannel 1: Correct.\n\nChannel 0: yeah. Look. That's that's\n\nChannel 1: Do you need\n\nChannel 0: that's\n\nChannel 1: like, do you do you really need thousand by thousand? Or\n\nChannel 0: I probably don't need thousand by thousand,\n\nChannel 1: how about\n\nChannel 0: but\n\nChannel 1: then\n\nChannel 0: I\n\nChannel 1: two fifty\n\nChannel 0: I\n\nChannel 1: by\n\nChannel 0: I get\n\nChannel 1: two fifty?\n\nChannel 0: yeah. I will tell you. At the moment, my Internet at home dictates the Internet here, so I'm probably already getting two fifty by two fifty now. So\n\nChannel 1: Mhmm.\n\nChannel 0: I I don't think it'd be much, Like, two fifty by two fifty probably won't be much faster than what I've already got. I I use pretty heavy GIS software, so it it it really struggles when it's when it's a bit lower. Like, I think 500 might be the\n\nChannel 1: Yes.\n\nChannel 0: best I can do, but yeah.\n\nChannel 1: Okay.\n\nChannel 0: Okay. Alright. No. That that's okay. I I just wanted to I thought maybe the context changes it, but it\n\nChannel 1: Yeah.\n\nChannel 0: doesn't seem to doesn't seem to make any difference. It's still going to be yeah. That's\n\nChannel 1: So\n\nChannel 0: okay.\n\nChannel 1: how long\n\nChannel 0: That's\n\nChannel 1: is\n\nChannel 0: all\n\nChannel 1: your\n\nChannel 0: good.\n\nChannel 1: lease? How long is your lease, if I can ask you?\n\nChannel 0: It's it's it's twelve months.\n\nChannel 1: Twelve months only. Okay. Then because it becomes expensive when you go on a shorter term.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: But if you if you see, even if you can find this address, right, then this pricing won't change, but it it may give other other option of asymmetrical space. Right?\n\nChannel 0: Yeah. Applied.\n\nChannel 1: That is what I can look at, like asymmetrical space. Right? And it\n\nChannel 0: Yes.\n\nChannel 1: will be on a shared network. I don't think that also will be appropriate for you, I think.\n\nChannel 0: Okay. Alright. I'll thank you very much. I appreciate it, miss.\n\nChannel 1: So check the address check the address and let me know, and then\n\nChannel 0: Yeah.\n\nChannel 1: I can work it out. In the meantime, what I'll also do is because you said that so so you are telling me that the building has its own Internet. Right? But it's\n\nChannel 0: Yes.\n\nChannel 1: a big building, but you have got\n\nChannel 0: Yes.\n\nChannel 1: only thousand\n\nChannel 0: That's\n\nChannel 1: by\n\nChannel 0: you.\n\nChannel 1: thousand, right, with\n\nChannel 0: Yes.\n\nChannel 1: all\n\nChannel 0: Yep.\n\nChannel 1: tenants share. So how do you share this?\n\nChannel 0: There so there's a server room in this coworking space, and then they simply just plug in a LAN cable to each of the offices to supply\n\nChannel 1: Okay.\n\nChannel 0: the thousand by thousand.\n\nChannel 1: Okay. But but then if it is shared thousand by thousand with all these offices, is that sufficient for you?\n\nChannel 0: Well,\n\nChannel 1: Because\n\nChannel 0: no. Sorry.\n\nChannel 1: that's\n\nChannel 0: The problem is because I I I have the remote in, and I work with government contracts, so I I need to have, like, a closed off system. So I've got a I'm not sure if you heard what a file if you know what a firewall is, but I've\n\nChannel 1: Yeah.\n\nChannel 0: got\n\nChannel 1: Yep.\n\nChannel 0: my own yeah. So\n\nChannel 1: Five\n\nChannel 0: I've\n\nChannel 1: one.\n\nChannel 0: I've got a firewall here, but it only it needs the public IP to work properly. So I've got a firewall here and a firewall there at home. So I essentially remote into my firewall at home that connects to the firewall here and then get into\n\nChannel 1: Yep.\n\nChannel 0: my thing. So it's just it means that I'm double handling basically everything, and my hope was that I could just connect directly into the firewall here. But it needs a public IP, and I don't have a public IP, and I can't get one apparently without spending a fair bit of money.\n\nChannel 1: Yeah. Give me one second. Just a second. I'm checking. So then let me what I need to do is because you are currently using, I will also check with one of my solution consultant.\n\nChannel 0: Okay.\n\nChannel 1: And if we can do just give me one second. If he's available, we can I can bring him on the phone? Mhmm. And then we can discuss. Give me a few minutes,\n\nChannel 0: Oh, that'd be\n\nChannel 1: please.\n\nChannel 0: great. Thank you.\n\nChannel 1: Yeah. He's happy to connect. Let me see how to connect him. Just a second. I don't know how to connect this call settings.\n\nDialpad. Just stay on the line. I'm checking here.\n\nChannel 0: No worries.\n\nChannel 1: It's better to understand and, you know, provide any solution to\n\nChannel 0: Yeah.\n\nChannel 1: you.\n\nChannel 0: Yeah. Yeah, please. Yeah. Completely.\n\nChannel 1: Hello? Hi, Ahmad. Good morning. How are you? Good.\n\nGood. Hammad, one of my customer is online. Right?\n\nChannel 0: Yes.\n\nChannel 1: Mhmm. Hello,\n\nChannel 0: Yes. Hi.\n\nChannel 1: Alex.\n\nChannel 0: Am I\n\nChannel 1: You\n\nChannel 0: speaking\n\nChannel 1: can hear\n\nChannel 0: with\n\nChannel 1: me.\n\nChannel 0: you?\n\nChannel 1: Right? Yeah. Morning. How are you? Doing good.\n\nThank\n\nChannel 0: Good.\n\nChannel 1: you.\n\nChannel 0: Thank you. Do you\n\nChannel 1: So\n\nChannel 0: want me to explain my setup?\n\nChannel 1: yeah. Alex so Hammad is one of our senior solution consultant, and he's very good at explaining all these things, and he might find a solution for you. And that's why I've\n\nChannel 0: Oh,\n\nChannel 1: connected\n\nChannel 0: fantastic.\n\nChannel 1: him. So, yeah, you go ahead and please explain him the situation. Thank you.\n\nChannel 0: Okay. So I rent a small office inside a coworking space. The building shares one Internet connection, which is a thousand by thousand, but every tenant plugged into the\n\nChannel 1: You know,\n\nChannel 0: building's\n\nChannel 1: if if it's\n\nChannel 0: network\n\nChannel 1: missing part of\n\nChannel 0: and\n\nChannel 1: the address,\n\nChannel 0: shares\n\nChannel 1: if he's\n\nChannel 0: the one\n\nChannel 1: missing\n\nChannel 0: line.\n\nChannel 1: a\n\nChannel 0: So there's\n\nChannel 1: street\n\nChannel 0: a\n\nChannel 1: number,\n\nChannel 0: server\n\nChannel 1: for example,\n\nChannel 0: room here where you literally just move\n\nChannel 1: then\n\nChannel 0: move\n\nChannel 1: I think\n\nChannel 0: the\n\nChannel 1: the\n\nChannel 0: LAN\n\nChannel 1: first one\n\nChannel 0: cables\n\nChannel 1: is just using\n\nChannel 0: in\n\nChannel 1: the\n\nChannel 0: and\n\nChannel 1: new\n\nChannel 0: out\n\nChannel 1: selection\n\nChannel 0: to connect\n\nChannel 1: address.\n\nChannel 0: the offices.\n\nChannel 1: Maybe we can decisions\n\nChannel 0: I\n\nChannel 1: like that.\n\nChannel 0: have two firewalls because I I remote I have a few remote workers. And, essentially, at the moment, I've got a firewall here in the office. But because I can't I haven't got a public IP, I have to have another firewall at my home which connects to this office. So there's a bidirectional connection. And, essentially, what's happening is I have to remote into my home office.\n\nSorry. I have remote to my\n\nChannel 1: As\n\nChannel 0: home, what firewall to get into this firewall to access my modeling\n\nChannel 1: as\n\nChannel 0: PC.\n\nChannel 1: you can clearly see, it's getting less. Yep.\n\nChannel 0: And so what I'm hoping to have in this office so the the office manager that that it's that that happily facilitated, but what I'm hoping to have is a private connection to this office to to my specific office, not\n\nChannel 1: Hello?\n\nChannel 0: the entire office, but just to my specific\n\nChannel 1: Just\n\nChannel 0: office\n\nChannel 1: my\n\nChannel 0: so that I can just have one file on it. Because what I'm what the problem that I'm having at the moment is\n\nChannel 1: I was\n\nChannel 0: there's a lot\n\nChannel 1: just\n\nChannel 0: of work\n\nChannel 1: kind of\n\nChannel 0: happening around\n\nChannel 1: saying the\n\nChannel 0: my\n\nChannel 1: automated\n\nChannel 0: home,\n\nChannel 1: side.\n\nChannel 0: and\n\nChannel 1: I just sent that to\n\nChannel 0: the\n\nChannel 1: you. No.\n\nChannel 0: Internet\n\nChannel 1: No. No.\n\nChannel 0: has\n\nChannel 1: No. No.\n\nChannel 0: gone\n\nChannel 1: No.\n\nChannel 0: out\n\nChannel 1: No. No.\n\nChannel 0: or\n\nChannel 1: No. No. No. No. No.\n\nChannel 0: the\n\nChannel 1: No. No. No.\n\nChannel 0: power\n\nChannel 1: No. No.\n\nChannel 0: has\n\nChannel 1: No.\n\nChannel 0: gone\n\nChannel 1: No. No.\n\nChannel 0: out. And it means that I can't remote into my work because and neither can any of my\n\nChannel 1: No\n\nChannel 0: staff because the home Internet isn't working. So\n\nChannel 1: There really\n\nChannel 0: I just\n\nChannel 1: shouldn't be\n\nChannel 0: want\n\nChannel 1: a\n\nChannel 0: one\n\nChannel 1: delay on the outside\n\nChannel 0: Internet\n\nChannel 1: of\n\nChannel 0: connection\n\nChannel 1: it.\n\nChannel 0: potentially. But, yeah, I was just wondering if there's any solutions that you can think of for it.\n\nChannel 1: Yeah. I understand some of it. I'll have to ask a few more questions. So,\n\nChannel 0: Yeah.\n\nChannel 1: Dipesh, just to understand correctly, is that Internet connection provided by Vocus slash TPG? Pipe it is pipe connection, and it is thousand by thousand. So that's that's provided at 39 Plenty Road presence. Now 39 Plenty Road presence, they have shared offices. Now from this thousand by thousand, each offices has been provided the cable connection, which I think Alex explained, and they use this from the server.\n\nI don't know how it works. And he has got Alex has got firewall, which he is using, and he want IP address. Now he wanted separate connection. So separate connection is possible. I did raise a case before, and I was advised that, yes, it is possible.\n\nBut then the call, it's very expensive for him because he has got only twelve months late. Is there any other way, like, providing e line, e layer two connection, or maybe something I don't know how it works because I heard all this stuff. So the current firewall that is set up on that service does not have a public IP.\n\nChannel 0: That's\n\nChannel 1: That is, I think, Alex because Alex Alex's connection, he is only sharing the connection from the main\n\nChannel 0: right.\n\nChannel 1: connections. So he is not with us, but he wants separate connections. So his firewall is nothing to do with us. We don't have managed firewall with them. We don't have managed firewall.\n\nSo what kind of firewall do you have?\n\nChannel 0: I have the it's it's a gold sorry. It's a what is it? Fiawala. So it's a f I r e w a, double l, a gold versions.\n\nChannel 1: Firewalla Gold. And who manages this currently?\n\nChannel 0: I I do. So I purchased it because I I want I needed to have essentially a protection for\n\nChannel 1: Yeah.\n\nChannel 0: security protection and also allow\n\nChannel 1: Yeah. Of course.\n\nChannel 0: people in. Sorry. So my, yeah, my and I it's\n\nChannel 1: Yeah.\n\nChannel 0: Gold Pro. That's the one I got. And so they're pretty expensive. The idea is that it's got its own VPN. It it it's yeah.\n\nIt safeguards everything. It's meant to protect it pretty well, but,\n\nChannel 1: Yeah. And\n\nChannel 0: unfortunately, it only works if there's a I didn't realize it would only work because I I've only recently moved into this building, and I didn't realize it wasn't gonna work because I've always used it at home, and it's been great because it protects\n\nChannel 1: Yeah.\n\nChannel 0: everything. No face loss.\n\nChannel 1: No. No. I\n\nChannel 0: But then I found that you need a a public IP.\n\nChannel 1: yeah. Look. From that fiber 1,000 connection that we have provided to you, the best option would be to get another port. So we when we provide a five zero one thousand connection, it has\n\nChannel 0: Yes.\n\nChannel 1: what we provide is called something called an NTU. So it's like\n\nChannel 0: Yes.\n\nChannel 1: a it's like a modem. Right? That\n\nChannel 0: Yes.\n\nChannel 1: one cable goes into the customer's equipment. So that office shared space, what I'm imagining is, they probably have got some kind of a firewall or a router that connects to it. And from that, they have given connections to different tenants.\n\nChannel 0: That's\n\nChannel 1: And\n\nChannel 0: right.\n\nChannel 1: that and that is not a public IP. That will just be a private IP. So they've got a firewall which does the NAT, so network address translation. So it basically that five volt has a public IP, but then internally, it gives private IPs to other five volts. And and in this setup, what will happen is that people from your shared space would be able to access the Internet because they will go through that firewall, but incoming traffic can't really land on it.\n\nThe\n\nChannel 0: Yes.\n\nChannel 1: reason for that is that it doesn't have a public IP. Right? In\n\nChannel 0: Yes.\n\nChannel 1: order to solve that, I think the the most feasible solution and I'm not sure about the lease of twelve months, but the most feasible solution will be to give you another port on that MTU that we have given you, and that bypasses the the the building providers set up and lands you directly into your firewall, and then we will give you a public IP on that. And that way, when you have a public IP, then you can have VPNs from any place coming into\n\nChannel 0: Yes.\n\nChannel 1: that office and things\n\nChannel 0: Yes.\n\nChannel 1: like that. So so, Dipesh, there was what was the additional cost for the additional connection? It's a fast fiber like, Alex wanted thousand by thousand new connection, but he has a twelve month lease. So that that is nearly thousand dollars, so which is expensive for him. So he doesn't want to pay that much.\n\nBut but what about from that same 500,000 when we then then we can basically I don't know. Who who does who owns that connection? So who do we sell that connection to? That 500,000. Who's the end user in this?\n\nIt's not Alex. Right? The owner of that connection has contacted me. Alex is now coming. But events are like first first of all, Lawrence Saliba is the person who contacted me who owns that connection thousand by thousand.\n\nYeah. Okay. So That they and they provide this shared offices. So she is aware of that since she knows. The small issue there is because it's already a Firebird 1,000, and then when we give Firebird 1,000, it is based on a gig connection.\n\nSo in order to give another service out of that connection, we'll have to downgrade the first service maybe to 800 or or 500 and then give him 500. In that case, he would not have to spend a thousand dollars. He'll probably have to spend maybe $100 extra or something like that. Do you do you see what I'm saying? Like adding IP line.\n\nYeah? Yeah. Correct. Adding another IP line into that service. So whoever is is So we have to split the bandwidth.\n\nRight? Yes. Exactly. Split the bandwidth. So would they agree to splitting the bandwidth and is it going a bit less?\n\nYeah. Exactly. Alex can check. Right, Alex? Are you\n\nChannel 0: Yeah.\n\nChannel 1: able to\n\nChannel 0: I\n\nChannel 1: check\n\nChannel 0: mean\n\nChannel 1: with you or yeah?\n\nChannel 0: yeah. I I can go\n\nChannel 1: So\n\nChannel 0: speak to,\n\nChannel 1: Sir?\n\nChannel 0: yeah, to\n\nChannel 1: Yeah.\n\nChannel 0: Laurie\n\nChannel 1: If\n\nChannel 0: Bell.\n\nChannel 1: you can speak to the owners and say, hey, are you okay to and you can just discuss with them how do you do the commercial aspect of it. But are you okay to have a reduced bandwidth? Let me have a look at the service. What is the customer name again on under Frontier? Amber Prestons.\n\nAmber Prestons. A m b e r? Yep. Space Prestons, p e r s c o n. Amber Prestons Operations.\n\nChannel 0: Yes.\n\nChannel 1: Okay. Let me have a look quickly. And this is Just a question while you are checking. Right? So even if they split the bandwidth, what like, Alex is asking for thousand by thousand.\n\nHow, like, how much speed you you are needing, Alex?\n\nChannel 0: I\n\nChannel 1: Yeah.\n\nChannel 0: I I\n\nChannel 1: Look.\n\nChannel 0: I probably look. I I don't really I I mean, even a thousand by 400 or, like, 800 by 400. I I don't know. Like, I don't need like, I I\n\nChannel 1: Yeah.\n\nChannel 0: probably\n\nChannel 1: Yeah.\n\nChannel 0: don't need a thousand by a thousand, but I I need\n\nChannel 1: Yeah.\n\nChannel 0: at the moment, I'm limited by my home, which is,\n\nChannel 1: I understand.\n\nChannel 0: I think,\n\nChannel 1: But\n\nChannel 0: three\n\nChannel 1: then\n\nChannel 0: 100 or 200 or something.\n\nChannel 1: then\n\nChannel 0: You\n\nChannel 1: how\n\nChannel 0: know what\n\nChannel 1: much\n\nChannel 0: I mean?\n\nChannel 1: is\n\nChannel 0: Like,\n\nChannel 1: it?\n\nChannel 0: it\n\nChannel 1: Yeah. Alex, look. I've look looking at the statistics of that connection. So sometimes you hit 400 meg, but you hardly ever go to a thousand. So\n\nChannel 0: yeah.\n\nChannel 1: the the medium utilization of that circuit is close to 200 meg. So one fourth of the bandwidth is actually sitting there unutilized. So I can give you I can email those graphs to you, and you can then tell the owner, say, hey, this is the utilization of it. If you were to agree, then we can do a split of five hundred five hundred. Let them have five\n\nChannel 0: Oh,\n\nChannel 1: 100,\n\nChannel 0: that'd\n\nChannel 1: and\n\nChannel 0: be\n\nChannel 1: you\n\nChannel 0: incredible.\n\nChannel 1: get 500. And then you will get another IP address, and that will go straight to your firewall, and that will take care of your issue. We should be able to give you another IP line service out of that. So\n\nChannel 0: Oh, that'd be incredible. Oh my god. Thanks so much, Bryson. You.\n\nChannel 1: yeah. No problem. Let me send you the statistics, Dipesh, and send it back to to Alex, and we could take it from there. Then we'll just have to talk to engineering and say, hey. You want to split this into another IP line?\n\nAnd commission, it should be a bit more feasible rather than getting a completely new service.\n\nChannel 0: That's incredible. That's incredible.\n\nChannel 1: Yep.\n\nChannel 0: Thank you so much. If if you can\n\nChannel 1: Now\n\nChannel 0: as much as you can explain to me, that would be great. I'll I'll and then I'll relay it all and and and, yeah, give as much information as possible we\n\nChannel 1: yes.\n\nChannel 0: can. Look. I I really appreciate\n\nChannel 1: So\n\nChannel 0: this. Thank you so much.\n\nChannel 1: yep. No worries. Alex, one one thing before we wrap up this call. So, Hammad, whatever you send it, please send it to me because I need to send it to Lawrence Malika, who is the owner of Bamboo Pestitures. I can't send it to Alex because he's not the account holder.\n\nSo\n\nChannel 0: Yeah.\n\nChannel 1: please send it to me. And then the second thing is if I can ask you, Hammad, because they are into shared spaces in in future. They may be sharing the like giving rental spaces to all other people. Right? And they they need more bandwidth in the future.\n\nRight? Yeah. Is it possible to upgrade the speed of one gig to two gig? Absolutely. So we can just give them a 10 gig connection.\n\nIf you I'm quite sure this is an on net. Give them a 10 gig, and then from that 10 gig, you can get multiple one gigs out of that. Yeah. Okay. So we need to just do another two gig connection with the 10 gig Yeah.\n\nOf 15. Yes. Exactly. Exactly. Okay.\n\nYeah. So, Alex, I think we will send you some deep I will send some details to Lauren Saliba. I can't send it to you, the graphs\n\nChannel 0: No.\n\nChannel 1: and everything,\n\nChannel 0: No. That\n\nChannel 1: because\n\nChannel 0: makes\n\nChannel 1: you're\n\nChannel 0: sense.\n\nChannel 1: not the account holder.\n\nChannel 0: Yeah.\n\nChannel 1: But you\n\nChannel 0: Of\n\nChannel 1: can\n\nChannel 0: course.\n\nChannel 1: you can discuss with her, and then you can come back to us. We\n\nChannel 0: I\n\nChannel 1: need permission from her.\n\nChannel 0: really appreciate that.\n\nChannel 1: Yeah?\n\nChannel 0: That's\n\nChannel 1: So\n\nChannel 0: that's\n\nChannel 1: yeah.\n\nChannel 0: incredible. Thank you so much. I really appreciate it.\n\nChannel 1: Thank you. All good.\n\nChannel 0: Thank\n\nChannel 1: Thanks,\n\nChannel 0: you\n\nChannel 1: Alex.\n\nChannel 0: both.\n\nChannel 1: Thanks.\n\nChannel 0: Have a\n\nChannel 1: Bye.\n\nChannel 0: good rest\n\nChannel 1: Thanks\n\nChannel 0: of\n\nChannel 1: so\n\nChannel 0: your\n\nChannel 1: much\n\nChannel 0: week.\n\nChannel 1: for joining\n\nChannel 0: Thank\n\nChannel 1: in\n\nChannel 0: you.\n\nChannel 1: shortly. Yeah. Thank you. Thanks. Bye.\n\nCheers. Cheers. Bye.\n\nChannel 0: Cheers.\n\nChannel 1: Bye.\n\nChannel 0: Bye.\n\nChannel 1: Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.92,"end":2.1599998,"sentiment":"neutral","sentiment_score":0.09524346888065338},{"text":"This is Dipesh from Vocus.","start":2.1599998,"end":3.78,"sentiment":"neutral","sentiment_score":0.10148651301860809}],"sentiment":"neutral","sentiment_score":0.1004460056622823,"channel":1,"num_words":6,"start":1.92,"end":3.78},{"sentences":[{"text":"Hi, Dipesh.","start":4.48,"end":5.2,"sentiment":"neutral","sentiment_score":0.17943214625120163},{"text":"This is Alex from Consulting.","start":5.2,"end":6.58,"sentiment":"neutral","sentiment_score":0.20161580741405488},{"text":"How are you going?","start":7.04,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.268944650888443}],"sentiment":"neutral","sentiment_score":0.2220656302842227,"channel":0,"num_words":11,"start":4.48,"end":7.8599997},{"sentences":[{"text":"Good.","start":8.32,"end":8.72,"sentiment":"positive","sentiment_score":0.5124782919883728},{"text":"And yourself?","start":8.72,"end":9.46,"sentiment":"positive","sentiment_score":0.3371986448764801}],"sentiment":"positive","sentiment_score":0.39562519391377765,"channel":1,"num_words":3,"start":8.32,"end":9.46},{"sentences":[{"text":"I'm good.","start":10.16,"end":10.88,"sentiment":"positive","sentiment_score":0.4529716521501541},{"text":"Sorry.","start":10.88,"end":11.38,"sentiment":"neutral","sentiment_score":0.06426902115345001},{"text":"My phone, it's it's straight.","start":12.4,"end":14.155,"sentiment":"neutral","sentiment_score":0.03125130906701088},{"text":"It's a mobile number, but you have to listen to the whole message, and then you press one, and then it goes to me.","start":14.295,"end":20.154999,"sentiment":"neutral","sentiment_score":0.017772441225436825}],"sentiment":"neutral","sentiment_score":0.048531483131228015,"channel":0,"num_words":32,"start":10.16,"end":20.154999},{"sentences":[{"text":"Oh, okay.","start":20.235,"end":21.195,"sentiment":"neutral","sentiment_score":0.004303822759538889},{"text":"Sorry.","start":21.195,"end":21.595,"sentiment":"neutral","sentiment_score":-0.044077616184949875},{"text":"I didn't knew that.","start":21.595,"end":22.654999,"sentiment":"neutral","sentiment_score":-0.06265163235366344}],"sentiment":"neutral","sentiment_score":-0.04086807144007513,"channel":1,"num_words":7,"start":20.235,"end":22.654999},{"sentences":[{"text":"No.","start":22.855,"end":23.095001,"sentiment":"neutral","sentiment_score":-0.12910783290863037},{"text":"No.","start":23.095001,"end":23.255001,"sentiment":"neutral","sentiment_score":-0.14530596137046814},{"text":"No.","start":23.255001,"end":23.415,"sentiment":"neutral","sentiment_score":-0.15998634696006775}],"sentiment":"neutral","sentiment_score":-0.14480004707972208,"channel":0,"num_words":3,"start":22.855,"end":23.415},{"sentences":[{"text":"That's","start":23.355,"end":23.595,"sentiment":"neutral","sentiment_score":-0.11674311012029648}],"sentiment":"neutral","sentiment_score":-0.11674311012029648,"channel":1,"num_words":1,"start":23.355,"end":23.595},{"sentences":[{"text":"Don't","start":23.415,"end":23.654999,"sentiment":"neutral","sentiment_score":-0.16270919144153595}],"sentiment":"neutral","sentiment_score":-0.16270919144153595,"channel":0,"num_words":1,"start":23.415,"end":23.654999},{"sentences":[{"text":"okay.","start":23.595,"end":24.095,"sentiment":"neutral","sentiment_score":-0.12620410323143005}],"sentiment":"neutral","sentiment_score":-0.12620410323143005,"channel":1,"num_words":1,"start":23.595,"end":24.095},{"sentences":[{"text":"worry.","start":23.654999,"end":23.895,"sentiment":"neutral","sentiment_score":-0.10751232504844666},{"text":"I've I had a few people say that to me, and now I'm kinda thinking maybe I need to I need to maybe change the message to make it a little bit better.","start":23.895,"end":31.630001,"sentiment":"neutral","sentiment_score":-0.14386084946719083}],"sentiment":"neutral","sentiment_score":-0.1427917752195807,"channel":0,"num_words":34,"start":23.654999,"end":31.630001},{"sentences":[{"text":"Yeah.","start":31.84,"end":32.16,"sentiment":"neutral","sentiment_score":-0.01473194733262062},{"text":"I know.","start":32.16,"end":32.56,"sentiment":"neutral","sentiment_score":-0.020200520753860474},{"text":"I know.","start":32.56,"end":33.12,"sentiment":"neutral","sentiment_score":-0.011842505075037478},{"text":"Yeah.","start":33.12,"end":33.62,"sentiment":"neutral","sentiment_score":0.005149343982338905}],"sentiment":"neutral","sentiment_score":-0.012278109168012937,"channel":1,"num_words":6,"start":31.84,"end":33.62},{"sentences":[{"text":"Anyway, so what the essentially, what I'm I'm not sure if you've got that email, but essentially, I'm so I work within a coworking space that has one gig by one gig Internet","start":34.170002,"end":48.785,"sentiment":"neutral","sentiment_score":0.005103817804025091}],"sentiment":"neutral","sentiment_score":0.005103817804025091,"channel":0,"num_words":33,"start":34.170002,"end":48.785},{"sentences":[{"text":"Yep.","start":48.535,"end":49.035,"sentiment":"neutral","sentiment_score":0.0108803017064929}],"sentiment":"neutral","sentiment_score":0.0108803017064929,"channel":1,"num_words":1,"start":48.535,"end":49.035},{"sentences":[{"text":"already.","start":48.785,"end":49.285,"sentiment":"neutral","sentiment_score":0.013558931648731232},{"text":"But","start":49.905,"end":50.225,"sentiment":"neutral","sentiment_score":0.02018249034881592}],"sentiment":"neutral","sentiment_score":0.016870710998773575,"channel":0,"num_words":2,"start":48.785,"end":50.225},{"sentences":[{"text":"Correct.","start":49.975,"end":50.475,"sentiment":"neutral","sentiment_score":0.02706444263458252}],"sentiment":"neutral","sentiment_score":0.02706444263458252,"channel":1,"num_words":1,"start":49.975,"end":50.475},{"sentences":[{"text":"I have it's a it's not a it's not a public IP, and so every time I I I can't remote in securely because of it.","start":50.225,"end":62.12,"sentiment":"neutral","sentiment_score":-0.05449528687705214},{"text":"And so what I wanted to set up was a new connection or an additional connection, sorry, to the to the coworking space","start":62.12,"end":71.659996,"sentiment":"neutral","sentiment_score":0.04575279209276904}],"sentiment":"neutral","sentiment_score":-0.007440066136115668,"channel":0,"num_words":49,"start":50.225,"end":71.659996},{"sentences":[{"text":"Alright.","start":72.425,"end":72.925,"sentiment":"neutral","sentiment_score":0.045612942427396774}],"sentiment":"neutral","sentiment_score":0.045612942427396774,"channel":1,"num_words":1,"start":72.425,"end":72.925},{"sentences":[{"text":"just for me.","start":72.635,"end":73.435,"sentiment":"neutral","sentiment_score":0.03056290124853452},{"text":"And so it it would just so I've only got three people on my team.","start":73.435,"end":76.875,"sentiment":"neutral","sentiment_score":0.027260365337133406},{"text":"It's not a big it's not it's not a big thing.","start":76.875,"end":80.315,"sentiment":"neutral","sentiment_score":-0.010785217748806726},{"text":"And and so, yeah, I I was","start":80.315,"end":82.335,"sentiment":"neutral","sentiment_score":0.008619170902030808}],"sentiment":"neutral","sentiment_score":0.01228586069110962,"channel":0,"num_words":36,"start":72.635,"end":82.335},{"sentences":[{"text":"Yep.","start":82.49,"end":82.99,"sentiment":"neutral","sentiment_score":-0.014305917546153069}],"sentiment":"neutral","sentiment_score":-0.014305917546153069,"channel":1,"num_words":1,"start":82.49,"end":82.99},{"sentences":[{"text":"I was surprised how expensive it was.","start":82.875,"end":85.29,"sentiment":"neutral","sentiment_score":-0.15793024748563766},{"text":"Maybe maybe that's what it is.","start":85.29,"end":86.909996,"sentiment":"neutral","sentiment_score":-0.11087645466128986},{"text":"But, yeah, I I I just if that makes any difference, does does it make any difference or not really?","start":86.97,"end":91.869995,"sentiment":"neutral","sentiment_score":-0.049286171607673165}],"sentiment":"neutral","sentiment_score":-0.0835301179551717,"channel":0,"num_words":33,"start":82.875,"end":91.869995},{"sentences":[{"text":"Yeah.","start":92.17,"end":92.49,"sentiment":"neutral","sentiment_score":-0.02439042367041111},{"text":"Because, see, generally, you have to have a specific address for the connection because you don't have any specific address.","start":92.49,"end":99.655,"sentiment":"neutral","sentiment_score":-0.016672283411026},{"text":"Right?","start":99.715004,"end":100.035,"sentiment":"neutral","sentiment_score":0.014929022639989851},{"text":"It is still, we can do the connection which I already provided you.","start":100.035,"end":104.835,"sentiment":"neutral","sentiment_score":0.0443567493214057},{"text":"That is","start":104.835,"end":105.235,"sentiment":"neutral","sentiment_score":0.021652910858392715}],"sentiment":"neutral","sentiment_score":0.007487472801192387,"channel":1,"num_words":37,"start":92.17,"end":105.235},{"sentences":[{"text":"Yes.","start":105.225,"end":105.725,"sentiment":"neutral","sentiment_score":0.04030504822731018}],"sentiment":"neutral","sentiment_score":0.04030504822731018,"channel":0,"num_words":1,"start":105.225,"end":105.725},{"sentences":[{"text":"possible.","start":105.235,"end":105.735,"sentiment":"neutral","sentiment_score":0.018518390133976936},{"text":"But","start":106.195,"end":106.435,"sentiment":"neutral","sentiment_score":-0.06573629379272461}],"sentiment":"neutral","sentiment_score":-0.023608951829373837,"channel":1,"num_words":2,"start":105.235,"end":106.435},{"sentences":[{"text":"Yes.","start":106.265,"end":106.765,"sentiment":"neutral","sentiment_score":-0.11750458180904388}],"sentiment":"neutral","sentiment_score":-0.11750458180904388,"channel":0,"num_words":1,"start":106.265,"end":106.765},{"sentences":[{"text":"then, again, that is that is expensive for you.","start":106.435,"end":110.275,"sentiment":"neutral","sentiment_score":-0.310243578420745},{"text":"That that is what you have mentioned.","start":110.275,"end":111.555,"sentiment":"neutral","sentiment_score":-0.19855888400759017},{"text":"Right?","start":111.555,"end":111.9,"sentiment":"neutral","sentiment_score":-0.10708630084991456},{"text":"Because you are going on a shorter term, right, the cost is higher.","start":112.380005,"end":115.98,"sentiment":"neutral","sentiment_score":-0.18163787802824607},{"text":"If you go on a thirty six month, then the cost 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that is the problem.","start":121.18,"end":122.32,"sentiment":"neutral","sentiment_score":-0.11028986349701882},{"text":"So that is one thing.","start":122.380005,"end":124.715004,"sentiment":"neutral","sentiment_score":-0.08076024428009987},{"text":"And second thing I was confirming because on 39 Plenty Road, I checked on Google.","start":124.715004,"end":129.775,"sentiment":"neutral","sentiment_score":0.04223963295420011},{"text":"It's a big office, big building.","start":130.075,"end":131.775,"sentiment":"neutral","sentiment_score":0.02021288809676965},{"text":"So sometimes,","start":132.075,"end":132.715,"sentiment":"neutral","sentiment_score":0.012723551597446203}],"sentiment":"neutral","sentiment_score":-0.005300957963547923,"channel":1,"num_words":33,"start":121.18,"end":132.715},{"sentences":[{"text":"Yes.","start":132.415,"end":132.75,"sentiment":"neutral","sentiment_score":0.04665536805987358}],"sentiment":"neutral","sentiment_score":0.04665536805987358,"channel":0,"num_words":1,"start":132.415,"end":132.75},{"sentences":[{"text":"you know, how it is, like, a big block, 39 to 45 or 39 to 49.","start":132.715,"end":137.295,"sentiment":"neutral","sentiment_score":0.03337469953112304},{"text":"Is that is that something you can help me with the where where I can find 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it.","start":895.32,"end":903.39996,"sentiment":"neutral","sentiment_score":0.019996716007590294},{"text":"And from that, they have given connections to different 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is not a public IP.","start":909.565,"end":912.445,"sentiment":"neutral","sentiment_score":-0.031440424267202616},{"text":"That will just be a private IP.","start":912.445,"end":914.125,"sentiment":"neutral","sentiment_score":0.00005273813647883279},{"text":"So they've got a firewall which does the NAT, so network address translation.","start":914.125,"end":921.105,"sentiment":"neutral","sentiment_score":0.007784460599605854},{"text":"So it basically that five volt has a public IP, but then internally, it gives private IPs to other five volts.","start":921.165,"end":929.3,"sentiment":"neutral","sentiment_score":0.03259830664665926},{"text":"And and in this setup, what will happen is that people from your shared space would be able to access the Internet because they will go through that firewall, but incoming traffic can't really land on it.","start":929.52,"end":943.265,"sentiment":"neutral","sentiment_score":0.013727112597710377}],"sentiment":"neutral","sentiment_score":0.01212222518962483,"channel":1,"num_words":86,"start":909.565,"end":943.265},{"sentences":[{"text":"The","start":943.72504,"end":943.885,"sentiment":"neutral","sentiment_score":-0.037280548363924026}],"sentiment":"neutral","sentiment_score":-0.037280548363924026,"channel":1,"num_words":1,"start":943.72504,"end":943.885},{"sentences":[{"text":"Yes.","start":943.83997,"end":944.145,"sentiment":"neutral","sentiment_score":-0.02628396265208721}],"sentiment":"neutral","sentiment_score":-0.02628396265208721,"channel":0,"num_words":1,"start":943.83997,"end":944.145},{"sentences":[{"text":"reason for that is that it doesn't have a public IP.","start":943.885,"end":946.525,"sentiment":"neutral","sentiment_score":-0.12989067286252975},{"text":"Right?","start":946.525,"end":947.025,"sentiment":"neutral","sentiment_score":-0.03598795086145401},{"text":"In","start":947.24506,"end":947.48505,"sentiment":"neutral","sentiment_score":-0.05188177898526192}],"sentiment":"neutral","sentiment_score":-0.11666670241034947,"channel":1,"num_words":13,"start":943.885,"end":947.48505},{"sentences":[{"text":"Yes.","start":947.42505,"end":947.92505,"sentiment":"neutral","sentiment_score":0.002124486491084099}],"sentiment":"neutral","sentiment_score":0.002124486491084099,"channel":0,"num_words":1,"start":947.42505,"end":947.92505},{"sentences":[{"text":"order to solve that, I think the the most feasible solution and I'm not sure about the lease of twelve months, but the most feasible solution will be to give you another port on that MTU that we have given you, and that bypasses the the the building providers set up and lands you directly into your firewall, and then we will give you a public IP on that.","start":947.48505,"end":976.335,"sentiment":"neutral","sentiment_score":0.032256180265297495},{"text":"And that way, when you have a public IP, then you can have VPNs from any place coming into","start":977.435,"end":984.46,"sentiment":"neutral","sentiment_score":0.28470324920980555}],"sentiment":"neutral","sentiment_score":0.08676179742377083,"channel":1,"num_words":88,"start":947.48505,"end":984.46},{"sentences":[{"text":"Yes.","start":984.27,"end":984.77,"sentiment":"neutral","sentiment_score":0.1405552625656128}],"sentiment":"neutral","sentiment_score":0.1405552625656128,"channel":0,"num_words":1,"start":984.27,"end":984.77},{"sentences":[{"text":"that office and things","start":984.46,"end":986.14,"sentiment":"neutral","sentiment_score":0.06337177008390427}],"sentiment":"neutral","sentiment_score":0.06337177008390427,"channel":1,"num_words":4,"start":984.46,"end":986.14},{"sentences":[{"text":"Yes.","start":985.95,"end":986.45,"sentiment":"neutral","sentiment_score":0.11316977441310884}],"sentiment":"neutral","sentiment_score":0.11316977441310884,"channel":0,"num_words":1,"start":985.95,"end":986.45},{"sentences":[{"text":"like that.","start":986.14,"end":986.8,"sentiment":"neutral","sentiment_score":0.13929517567157745},{"text":"So so, Dipesh, there was what was the additional cost for the additional connection?","start":987.10004,"end":992.72003,"sentiment":"neutral","sentiment_score":-0.05232266915429916},{"text":"It's a fast fiber like, Alex wanted thousand by thousand new connection, but he has a twelve month lease.","start":993.475,"end":1000.055,"sentiment":"neutral","sentiment_score":-0.0868353556449476},{"text":"So that that is nearly thousand dollars, so which is expensive for him.","start":1000.195,"end":1004.195,"sentiment":"neutral","sentiment_score":-0.33298103167460513},{"text":"So he doesn't want to pay that much.","start":1004.195,"end":1006.035,"sentiment":"neutral","sentiment_score":-0.2815284375101328}],"sentiment":"neutral","sentiment_score":-0.15508535153432085,"channel":1,"num_words":56,"start":986.14,"end":1006.035},{"sentences":[{"text":"But but what about from that same 500,000 when we then then we can basically I don't know.","start":1006.035,"end":1014.33,"sentiment":"neutral","sentiment_score":-0.18385857178105247},{"text":"Who who does who owns that connection?","start":1014.55,"end":1016.33,"sentiment":"neutral","sentiment_score":-0.1834576576948166},{"text":"So who do we sell that connection to?","start":1016.39,"end":1018.39,"sentiment":"neutral","sentiment_score":-0.15179945807904005},{"text":"That 500,000.","start":1018.39,"end":1019.35,"sentiment":"neutral","sentiment_score":-0.10512014478445053},{"text":"Who's the end user in this?","start":1019.35,"end":1020.63,"sentiment":"neutral","sentiment_score":-0.05306175661583742}],"sentiment":"neutral","sentiment_score":-0.15455278999558308,"channel":1,"num_words":41,"start":1006.035,"end":1020.63},{"sentences":[{"text":"It's not Alex.","start":1020.63,"end":1021.67,"sentiment":"neutral","sentiment_score":-0.12960576017697653},{"text":"Right?","start":1021.67,"end":1022.17,"sentiment":"neutral","sentiment_score":-0.07450729608535767},{"text":"The owner of that connection has contacted me.","start":1022.255,"end":1024.255,"sentiment":"neutral","sentiment_score":-0.10757131688296795},{"text":"Alex is now coming.","start":1024.255,"end":1025.475,"sentiment":"neutral","sentiment_score":-0.004121510311961174},{"text":"But events are like first first of all, Lawrence Saliba is the person who contacted me who owns that connection thousand by thousand.","start":1025.695,"end":1033.395,"sentiment":"neutral","sentiment_score":-0.0720415931680928}],"sentiment":"neutral","sentiment_score":-0.07685481527676949,"channel":1,"num_words":39,"start":1020.63,"end":1033.395},{"sentences":[{"text":"Yeah.","start":1033.535,"end":1033.775,"sentiment":"neutral","sentiment_score":0.02013084478676319},{"text":"Okay.","start":1033.775,"end":1034.095,"sentiment":"neutral","sentiment_score":0.01888359524309635},{"text":"So That they and they provide this shared offices.","start":1034.095,"end":1036.89,"sentiment":"neutral","sentiment_score":0.0419893724222978},{"text":"So she is aware of that since she knows.","start":1036.89,"end":1039.3099,"sentiment":"neutral","sentiment_score":0.06437956831521457},{"text":"The small issue there is because it's already a Firebird 1,000, and then when we give Firebird 1,000, it is based on a gig connection.","start":1039.61,"end":1047.45,"sentiment":"neutral","sentiment_score":-0.16155874788761138}],"sentiment":"neutral","sentiment_score":-0.06761408423384031,"channel":1,"num_words":45,"start":1033.535,"end":1047.45},{"sentences":[{"text":"So in order to give another service out of that connection, we'll have to downgrade the first service maybe to 800 or or 500 and then give him 500.","start":1047.45,"end":1058.1951,"sentiment":"neutral","sentiment_score":-0.14858106947664557},{"text":"In that case, he would not have to spend a thousand dollars.","start":1058.1951,"end":1060.355,"sentiment":"neutral","sentiment_score":-0.1029098058740298},{"text":"He'll probably have to spend maybe $100 extra or something like that.","start":1060.355,"end":1064.0499,"sentiment":"neutral","sentiment_score":-0.2422147343556086},{"text":"Do you do you see what I'm saying?","start":1064.0499,"end":1065.37,"sentiment":"neutral","sentiment_score":-0.04449785058386624},{"text":"Like adding IP line.","start":1065.73,"end":1066.85,"sentiment":"neutral","sentiment_score":-0.004968592897057533}],"sentiment":"neutral","sentiment_score":-0.1357877334436545,"channel":1,"num_words":65,"start":1047.45,"end":1066.85},{"sentences":[{"text":"Yeah?","start":1066.85,"end":1067.35,"sentiment":"neutral","sentiment_score":0.02288853749632835},{"text":"Yeah.","start":1067.4099,"end":1067.73,"sentiment":"neutral","sentiment_score":0.06905922293663025},{"text":"Correct.","start":1067.73,"end":1068.13,"sentiment":"neutral","sentiment_score":0.099497452378273},{"text":"Adding another IP line into that service.","start":1068.13,"end":1070.0499,"sentiment":"neutral","sentiment_score":0.046382022223302295},{"text":"So whoever is is So we have to split the bandwidth.","start":1070.0499,"end":1073.89,"sentiment":"neutral","sentiment_score":-0.009677409279075537}],"sentiment":"neutral","sentiment_score":0.01950799363354842,"channel":1,"num_words":21,"start":1066.85,"end":1073.89},{"sentences":[{"text":"Right?","start":1073.89,"end":1074.21,"sentiment":"neutral","sentiment_score":0.004611128941178322},{"text":"Yes.","start":1074.21,"end":1074.45,"sentiment":"neutral","sentiment_score":0.065339095890522},{"text":"Exactly.","start":1074.45,"end":1074.9299,"sentiment":"neutral","sentiment_score":0.06528209894895554},{"text":"Split the bandwidth.","start":1074.9299,"end":1075.65,"sentiment":"neutral","sentiment_score":0.02289040635029475},{"text":"So would they agree to splitting the bandwidth and is it going a bit less?","start":1075.65,"end":1079.115,"sentiment":"neutral","sentiment_score":-0.018126582354307176}],"sentiment":"neutral","sentiment_score":-0.003237866308717501,"channel":1,"num_words":21,"start":1073.89,"end":1079.115},{"sentences":[{"text":"Yeah.","start":1079.115,"end":1079.355,"sentiment":"neutral","sentiment_score":0.043391481041908264},{"text":"Exactly.","start":1079.355,"end":1079.855,"sentiment":"neutral","sentiment_score":0.060873061418533325},{"text":"Alex can check.","start":1080.155,"end":1080.875,"sentiment":"neutral","sentiment_score":0.048206232488155365},{"text":"Right, Alex?","start":1080.875,"end":1081.615,"sentiment":"neutral","sentiment_score":0.03714883420616388},{"text":"Are you","start":1082.075,"end":1082.395,"sentiment":"neutral","sentiment_score":0.02747407928109169}],"sentiment":"neutral","sentiment_score":0.04201434076660209,"channel":1,"num_words":9,"start":1079.115,"end":1082.395},{"sentences":[{"text":"Yeah.","start":1082.31,"end":1082.7101,"sentiment":"neutral","sentiment_score":0.062080830335617065}],"sentiment":"neutral","sentiment_score":0.062080830335617065,"channel":0,"num_words":1,"start":1082.31,"end":1082.7101},{"sentences":[{"text":"able 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yeah?","start":1082.955,"end":1084.015,"sentiment":"neutral","sentiment_score":0.011189723387360573}],"sentiment":"neutral","sentiment_score":0.011189723387360573,"channel":1,"num_words":4,"start":1082.955,"end":1084.015},{"sentences":[{"text":"yeah.","start":1084.31,"end":1084.7101,"sentiment":"neutral","sentiment_score":0.029778992757201195},{"text":"I I can go","start":1084.7101,"end":1085.6901,"sentiment":"neutral","sentiment_score":0.014337263070046902}],"sentiment":"neutral","sentiment_score":0.01742560900747776,"channel":0,"num_words":5,"start":1084.31,"end":1085.6901},{"sentences":[{"text":"So","start":1085.355,"end":1085.4349,"sentiment":"neutral","sentiment_score":0.011659540235996246}],"sentiment":"neutral","sentiment_score":0.011659540235996246,"channel":1,"num_words":1,"start":1085.355,"end":1085.4349},{"sentences":[{"text":"speak 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to","start":1087.5901,"end":1088.31,"sentiment":"neutral","sentiment_score":0.00012550223618745804}],"sentiment":"neutral","sentiment_score":0.00012550223618745804,"channel":0,"num_words":2,"start":1087.5901,"end":1088.31},{"sentences":[{"text":"Yeah.","start":1088.17,"end":1088.49,"sentiment":"neutral","sentiment_score":0.028162263333797455}],"sentiment":"neutral","sentiment_score":0.028162263333797455,"channel":1,"num_words":1,"start":1088.17,"end":1088.49},{"sentences":[{"text":"Laurie","start":1088.31,"end":1088.7101,"sentiment":"neutral","sentiment_score":0.0597027949988842}],"sentiment":"neutral","sentiment_score":0.0597027949988842,"channel":0,"num_words":1,"start":1088.31,"end":1088.7101},{"sentences":[{"text":"If","start":1088.49,"end":1088.73,"sentiment":"neutral","sentiment_score":0.01280752569437027}],"sentiment":"neutral","sentiment_score":0.01280752569437027,"channel":1,"num_words":1,"start":1088.49,"end":1088.73},{"sentences":[{"text":"Bell.","start":1088.7101,"end":1089.135,"sentiment":"neutral","sentiment_score":-0.054143354296684265}],"sentiment":"neutral","sentiment_score":-0.054143354296684265,"channel":0,"num_words":1,"start":1088.7101,"end":1089.135},{"sentences":[{"text":"you can speak to the owners and say, hey, are you okay to and you can just discuss with them how do you do the commercial aspect of it.","start":1088.73,"end":1096.25,"sentiment":"neutral","sentiment_score":0.03093142486337958},{"text":"But are you okay to have a reduced bandwidth?","start":1096.25,"end":1098.75,"sentiment":"neutral","sentiment_score":-0.0036419578310516146},{"text":"Let me have a look at the service.","start":1098.89,"end":1100.75,"sentiment":"neutral","sentiment_score":0.018317318987101316},{"text":"What is the customer name again on under Frontier?","start":1101.45,"end":1104.755,"sentiment":"neutral","sentiment_score":0.014600906935003068},{"text":"Amber Prestons.","start":1104.755,"end":1105.395,"sentiment":"neutral","sentiment_score":0.00710398331284523}],"sentiment":"neutral","sentiment_score":0.020287515464843364,"channel":1,"num_words":57,"start":1088.73,"end":1105.395},{"sentences":[{"text":"Amber Prestons.","start":1105.395,"end":1106.455,"sentiment":"neutral","sentiment_score":0.006835569394752383},{"text":"A m b e r?","start":1107.235,"end":1108.595,"sentiment":"neutral","sentiment_score":0.008463311195373534},{"text":"Yep.","start":1108.595,"end":1108.915,"sentiment":"neutral","sentiment_score":0.0113888680934906},{"text":"Space Prestons, p e r s c o n.","start":1108.915,"end":1111.975,"sentiment":"neutral","sentiment_score":0.010712351649999619},{"text":"Amber Prestons 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500.","start":1181.9801,"end":1182.88,"sentiment":"neutral","sentiment_score":0.23589707911014557},{"text":"And then you will get another IP address, and that will go straight to your firewall, and that will take care of your issue.","start":1183.475,"end":1189.255,"sentiment":"neutral","sentiment_score":0.22949301513532797},{"text":"We should be able to give you another IP line service out of that.","start":1189.475,"end":1194.215,"sentiment":"positive","sentiment_score":0.37694699104343143},{"text":"So","start":1194.355,"end":1194.855,"sentiment":"positive","sentiment_score":0.3711538016796112}],"sentiment":"neutral","sentiment_score":0.2836106877501418,"channel":1,"num_words":41,"start":1181.9801,"end":1194.855},{"sentences":[{"text":"Oh, that'd be incredible.","start":1194.77,"end":1196.15,"sentiment":"positive","sentiment_score":0.5211807936429977},{"text":"Oh my god.","start":1196.61,"end":1197.3301,"sentiment":"positive","sentiment_score":0.45764167110125226},{"text":"Thanks so 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I have it's a it's not a it's not a public IP, and so every time I I I can't remote in securely because of it. And so what I wanted to set up was a new connection or an additional connection, sorry, to the to the coworking space Alright. just for me. And so it it would just so I've only got three people on my team. It's not a big it's not it's not a big thing. And and so, yeah, I I was Yep. I was surprised how expensive it was. Maybe maybe that's what it is. But, yeah, I I I just if that makes any difference, does does it make any difference or not really? Yeah. Because, see, generally, you have to have a specific address for the connection because you don't have any specific address. Right? It is still, we can do the connection which I already provided you. That is Yes. possible. But Yes. then, again, that is that is expensive for you. That that is what you have mentioned. Right? Because you are going on a shorter term, right, the cost is higher. If you go on a thirty six month, then the cost goes Yes. down. Right? Okay. So that is the problem. So that is one thing. And second thing I was confirming because on 39 Plenty Road, I checked on Google. It's a big office, big building. So sometimes, Yes. you know, how it is, like, a big block, 39 to 45 or 39 to 49. Is that is that something you can help me with the where where I can find some Yes. other option? That's a good question. Yeah. Because I because when I hold checked on Google, it is 39, and then straight on. up, it is, I think, 45 or 40 like, something like that. So Yeah. 40 I thought three is it might next be a to bit it. longer. Yeah. Yeah. It's a big block. I I think it is just that it might be 35 or 39. It's a good question. You can ask this question to your management or a building management people or something who can help help you. Second thing is it is an it is an enclosed office. It doesn't have any kind of elevation or a sky view or any kind of thing like that. Right? Okay. No. Yeah. It's on the Ground Floor. Yeah. It is on the Ground Floor, but do you have any kind of windows or, like, any kind of view of sky or anything where we can put satellite or something like a like a Starlink or something? No? No. No. Yeah. No. I I don't have any. I've I've got windows, but I've got windows facing the internal of the project, though, not not external. Yeah. Okay. So you think Starlink would be the other option, really? No. But then but if you don't have any kind of views because Starlink is a satellite signal. Right? Yeah. Yeah. So Yeah. I Yeah.","start_word":22,"end_word":652,"sentiment":"neutral","sentiment_score":-0.017981277108664748},{"text":"It won't I don't work.","start_word":653,"end_word":657,"sentiment":"negative","sentiment_score":-0.33393922448158264},{"text":"Yeah. know Yeah. if it won't No.","start_word":658,"end_word":664,"sentiment":"neutral","sentiment_score":-0.1877070963382721},{"text":"work yet That because that I don't that want to wouldn't give you work. that product which is not going to work.","start_word":665,"end_word":686,"sentiment":"negative","sentiment_score":-0.42962372303009033},{"text":"You know? Yeah. Yeah.","start_word":687,"end_word":690,"sentiment":"neutral","sentiment_score":0.07289206981658936},{"text":"Totally. Totally got you.","start_word":691,"end_word":694,"sentiment":"positive","sentiment_score":0.576026439666748},{"text":"Okay.","start_word":695,"end_word":695,"sentiment":"neutral","sentiment_score":0.3059224486351013},{"text":"Cool.","start_word":696,"end_word":696,"sentiment":"positive","sentiment_score":0.34043705463409424},{"text":"So, realistically, it is it's not an easy project, Yeah. and Yeah. No. No. and yeah. Okay. So that's why it's so expensive. Sure. Yeah. Okay. Yeah. It is. Correct. Because if you go thirty six months, I did give you the code. Right? If you see. So 30 Yes. six months for thousand by thousand, right, is Yes. 699. Yes. Yes. Okay. Right? Yeah. And I I just yeah. I guess the problem is I don't know how long we'll be here. So that's why I oh, okay. I'm yeah. I'm I'm like, I'm that's why the shorter term's better. But Correct. yeah. Look. That's that's Do you need that's like, do you do you really need thousand by thousand? Or I probably don't need thousand by thousand, how about but then I two fifty I by I get two fifty? yeah. I will tell you. At the moment, my Internet at home dictates the Internet here, so I'm probably already getting two fifty by two fifty now. So Mhmm. I I don't think it'd be much, Like, two fifty by two fifty probably won't be much faster than what I've already got. I I use pretty heavy GIS software, so it it it really struggles when it's when it's a bit lower. Like, I think 500 might be the Yes. best I can do, but yeah. Okay. Okay. Alright. No. That that's okay. I I just wanted to I thought maybe the context changes it, but it Yeah. doesn't seem to doesn't seem to make any difference. It's still going to be yeah. That's So okay. how long That's is all your good. lease? How long is your lease, if I can ask you? It's it's it's twelve months. Twelve months only. Okay. Then because it becomes expensive when you go on a shorter term. Yeah. Yeah. But if you if you see, even if you can find this address, right, then this pricing won't change, but it it may give other other option of asymmetrical space. Right? Yeah. Applied. That is what I can look at, like asymmetrical space. Right? And it Yes. will be on a shared network. I don't think that also will be appropriate for you, I think. Okay.","start_word":697,"end_word":1071,"sentiment":"neutral","sentiment_score":-0.06041706705093384},{"text":"Alright. I'll thank you very much. I appreciate it, miss.","start_word":1072,"end_word":1081,"sentiment":"positive","sentiment_score":0.5874418020248413},{"text":"So check the address check the address and let me know, and then Yeah. I can work it out. In the meantime, what I'll also do is because you said that so so you are telling me that the building has its own Internet. Right? But it's Yes. a big building, but you have got Yes. only thousand That's by you. thousand, right, with Yes. all Yep. tenants share. So how do you share this? There so there's a server room in this coworking space, and then they simply just plug in a LAN cable to each of the offices to supply Okay. the thousand by thousand. Okay. But but then if it is shared thousand by thousand with all these offices, is that sufficient for you? Well, Because no. Sorry. that's The problem is because I I I have the remote in, and I work with government contracts, so I I need to have, like, a closed off system. So I've got a I'm not sure if you heard what a file if you know what a firewall is, but I've Yeah. got Yep. my own yeah. So Five I've one. I've got a firewall here, but it only it needs the public IP to work properly. So I've got a firewall here and a firewall there at home. So I essentially remote into my firewall at home that connects to the firewall here and then get into Yep. my thing. So it's just it means that I'm double handling basically everything, and my hope was that I could just connect directly into the firewall here. But it needs a public IP, and I don't have a public IP, and I can't get one apparently without spending a fair bit of money. Yeah. Give me one second. Just a second. I'm checking. So then let me what I need to do is because you are currently using, I will also check with one of my solution consultant. Okay. And if we can do just give me one second. If he's available, we can I can bring him on the phone? Mhmm. And then we can discuss. Give me a few minutes, Oh, that'd be please.","start_word":1082,"end_word":1447,"sentiment":"neutral","sentiment_score":-0.009988608182270507},{"text":"great. Thank you.","start_word":1448,"end_word":1450,"sentiment":"positive","sentiment_score":0.5550519824028015},{"text":"Yeah.","start_word":1451,"end_word":1451,"sentiment":"neutral","sentiment_score":0.28897151350975037},{"text":"He's happy to connect.","start_word":1452,"end_word":1455,"sentiment":"positive","sentiment_score":0.4577257633209229},{"text":"Let me see how to connect him. Just a second. I don't know how to connect this call settings. Dialpad. Just stay on the line. I'm checking here. No worries. It's better to understand and, you know, provide any solution to Yeah. you. Yeah. Yeah, please. Yeah. Completely. Hello? Hi, Ahmad. Good morning. How are you? Good. Good. Hammad, one of my customer is online. Right? Yes. Mhmm. Hello, Yes. Hi. Alex. Am I You speaking can hear with me. you? Right? Yeah. Morning. How are you?","start_word":1456,"end_word":1542,"sentiment":"neutral","sentiment_score":0.05776599422097206},{"text":"Doing good. Thank Good. you. Thank you.","start_word":1543,"end_word":1549,"sentiment":"positive","sentiment_score":0.4075862169265747},{"text":"Do you So want me to explain my setup? yeah. Alex so Hammad is one of our senior solution consultant, and he's very good at explaining all these things, and he might find a solution for you. And that's why I've Oh, connected fantastic. him. So, yeah, you go ahead and please explain him the situation.","start_word":1550,"end_word":1605,"sentiment":"neutral","sentiment_score":0.21370404958724976},{"text":"Thank you.","start_word":1606,"end_word":1607,"sentiment":"positive","sentiment_score":0.3524395823478699},{"text":"Okay. So I rent a small office inside a coworking space. The building shares one Internet connection, which is a thousand by thousand, but every tenant plugged into the You know, building's if if it's network missing part of and the address, shares if he's the one missing line. a So there's street a number, server for example, room here where you literally just move then move I think the the LAN first one cables is just using in the and new out selection to connect address. the offices. Maybe we can decisions I like that. have two firewalls because I I remote I have a few remote workers. And, essentially, at the moment, I've got a firewall here in the office. But because I can't I haven't got a public IP, I have to have another firewall at my home which connects to this office. So there's a bidirectional connection. And, essentially, what's happening is I have to remote into my home office. Sorry. I have remote to my As home, what firewall to get into this firewall to access my modeling as PC. you can clearly see, it's getting less. Yep. And so what I'm hoping to have in this office so the the office manager that that it's that that happily facilitated, but what I'm hoping to have is a private connection to this office to to my specific office, not Hello? the entire office, but just to my specific Just office my so that I can just have one file on it. Because what I'm what the problem that I'm having at the moment is I was there's a lot just of work kind of happening around saying the my automated home, side. and I just sent that to the you. No. Internet No.","start_word":1608,"end_word":1905,"sentiment":"neutral","sentiment_score":-0.009644100414401531},{"text":"No. has No. No. gone No. out No. No. or No. No. No. No. No. the No. No. No.","start_word":1906,"end_word":1924,"sentiment":"negative","sentiment_score":-0.4214861989021301},{"text":"power No.","start_word":1925,"end_word":1926,"sentiment":"neutral","sentiment_score":-0.32944732904434204},{"text":"No. has No. gone No. No. out. And it means that I can't remote into my work because and neither can any of my No staff because the home Internet isn't working. So There really I just shouldn't be want a one delay on the outside Internet of connection it.","start_word":1927,"end_word":1976,"sentiment":"negative","sentiment_score":-0.4095893800258637},{"text":"potentially. But, yeah, I was just wondering if there's any solutions that you can think of for it. Yeah. I understand some of it. I'll have to ask a few more questions. So, Yeah. Dipesh, just to understand correctly, is that Internet connection provided by Vocus slash TPG? Pipe it is pipe connection, and it is thousand by thousand. So that's that's provided at 39 Plenty Road presence. Now 39 Plenty Road presence, they have shared offices. Now from this thousand by thousand, each offices has been provided the cable connection, which I think Alex explained, and they use this from the server. I don't know how it works. And he has got Alex has got firewall, which he is using, and he want IP address. Now he wanted separate connection. So separate connection is possible. I did raise a case before, and I was advised that, yes, it is possible.","start_word":1977,"end_word":2127,"sentiment":"neutral","sentiment_score":0.0009058623741202008},{"text":"But then the call, it's very expensive for him because he has got only twelve months late.","start_word":2128,"end_word":2144,"sentiment":"negative","sentiment_score":-0.6021537780761719},{"text":"Is there any other way, like, providing e line, e layer two connection, or maybe something I don't know how it works because I heard all this stuff. So the current firewall that is set up on that service does not have a public IP. That's That is, I think, Alex because Alex Alex's connection, he is only sharing the connection from the main right. connections. So he is not with us, but he wants separate connections. So his firewall is nothing to do with us. We don't have managed firewall with them. We don't have managed firewall. So what kind of firewall do you have? I have the it's it's a gold sorry. It's a what is it? Fiawala. So it's a f I r e w a, double l, a gold versions. Firewalla Gold. And who manages this currently? I I do. So I purchased it because I I want I needed to have essentially a protection for Yeah. security protection and also allow Yeah. Of course. people in. Sorry. So my, yeah, my and I it's Yeah. Gold Pro. That's the one I got. And so they're pretty expensive. The idea is that it's got its own VPN. It it it's yeah. It safeguards everything. It's meant to protect it pretty well, but, Yeah. And unfortunately, it only works if there's a I didn't realize it would only work because I I've only recently moved into this building, and I didn't realize it wasn't gonna work because I've always used it at home, and it's been great because it protects Yeah. everything. No face loss. No. No. I But then I found that you need a a public IP. yeah. Look. From that fiber 1,000 connection that we have provided to you, the best option would be to get another port. So we when we provide a five zero one thousand connection, it has Yes. what we provide is called something called an NTU. So it's like Yes. a it's like a modem. Right? That Yes. one cable goes into the customer's equipment. So that office shared space, what I'm imagining is, they probably have got some kind of a firewall or a router that connects to it. And from that, they have given connections to different tenants. That's And right. that and that is not a public IP. That will just be a private IP. So they've got a firewall which does the NAT, so network address translation. So it basically that five volt has a public IP, but then internally, it gives private IPs to other five volts. And and in this setup, what will happen is that people from your shared space would be able to access the Internet because they will go through that firewall, but incoming traffic can't really land on it. The Yes. reason for that is that it doesn't have a public IP. Right? In Yes. order to solve that, I think the the most feasible solution and I'm not sure about the lease of twelve months, but the most feasible solution will be to give you another port on that MTU that we have given you, and that bypasses the the the building providers set up and lands you directly into your firewall, and then we will give you a public IP on that. And that way, when you have a public IP, then you can have VPNs from any place coming into Yes. that office and things Yes. like that. So so, Dipesh, there was what was the additional cost for the additional connection? It's a fast fiber like, Alex wanted thousand by thousand new connection, but he has a twelve month lease.","start_word":2145,"end_word":2759,"sentiment":"neutral","sentiment_score":-0.008532289489800853},{"text":"So that that is nearly thousand dollars, so which is expensive for him.","start_word":2760,"end_word":2772,"sentiment":"negative","sentiment_score":-0.33334121108055115},{"text":"So he doesn't want to pay that much. But but what about from that same 500,000 when we then then we can basically I don't know. Who who does who owns that connection? So who do we sell that connection to? That 500,000. Who's the end user in this? It's not Alex. Right? The owner of that connection has contacted me. Alex is now coming. But events are like first first of all, Lawrence Saliba is the person who contacted me who owns that connection thousand by thousand. Yeah. Okay. So That they and they provide this shared offices. So she is aware of that since she knows. The small issue there is because it's already a Firebird 1,000, and then when we give Firebird 1,000, it is based on a gig connection. So in order to give another service out of that connection, we'll have to downgrade the first service maybe to 800 or or 500 and then give him 500. In that case, he would not have to spend a thousand dollars. He'll probably have to spend maybe $100 extra or something like that. Do you do you see what I'm saying? Like adding IP line. Yeah? Yeah. Correct. Adding another IP line into that service. So whoever is is So we have to split the bandwidth. Right? Yes. Exactly. Split the bandwidth. So would they agree to splitting the bandwidth and is it going a bit less? Yeah. Exactly. Alex can check. Right, Alex? Are you Yeah. able to I check mean with you or yeah? yeah. I I can go So speak to, Sir? yeah, to Yeah. Laurie If Bell. you can speak to the owners and say, hey, are you okay to and you can just discuss with them how do you do the commercial aspect of it. But are you okay to have a reduced bandwidth? Let me have a look at the service. What is the customer name again on under Frontier? Amber Prestons. Amber Prestons. A m b e r? Yep. Space Prestons, p e r s c o n. Amber Prestons Operations. Yes. Okay. Let me have a look quickly. And this is Just a question while you are checking. Right? So even if they split the bandwidth, what like, Alex is asking for thousand by thousand. How, like, how much speed you you are needing, Alex? I Yeah. I I Look. I probably look. I I don't really I I mean, even a thousand by 400 or, like, 800 by 400. I I don't know. Like, I don't need like, I I Yeah. probably Yeah. don't need a thousand by a thousand, but I I need Yeah. at the moment, I'm limited by my home, which is, I understand. I think, But three then 100 or 200 or something. then You how know what much I mean? is Like, it? it Yeah. Alex, look. I've look looking at the statistics of that connection. So sometimes you hit 400 meg, but you hardly ever go to a thousand. So yeah. the the medium utilization of that circuit is close to 200 meg. So one fourth of the bandwidth is actually sitting there unutilized. So I can give you I can email those graphs to you, and you can then tell the owner, say, hey, this is the utilization of it. If you were to agree, then we can do a split of five hundred five hundred. Let them have five Oh, 100, that'd and be you incredible. get 500. And then you will get another IP address, and that will go straight to your firewall, and that will take care of your issue.","start_word":2773,"end_word":3384,"sentiment":"neutral","sentiment_score":-0.02797598710429727},{"text":"We should be able to give you another IP line service out of that. So Oh, that'd be incredible. Oh my god. Thanks so much, Bryson. You.","start_word":3385,"end_word":3411,"sentiment":"positive","sentiment_score":0.4952477051152123},{"text":"yeah. No problem. Let me send you the statistics, Dipesh, and send it back to to Alex, and we could take it from there. Then we'll just have to talk to engineering and say, hey. You want to split this into another IP line? And commission, it should be a bit more feasible rather than getting a completely new service.","start_word":3412,"end_word":3471,"sentiment":"neutral","sentiment_score":0.13714411854743958},{"text":"That's incredible. That's incredible.","start_word":3472,"end_word":3475,"sentiment":"positive","sentiment_score":0.6742616891860962},{"text":"Yep.","start_word":3476,"end_word":3476,"sentiment":"neutral","sentiment_score":0.29200279712677},{"text":"Thank you so much.","start_word":3477,"end_word":3480,"sentiment":"positive","sentiment_score":0.4610903859138489},{"text":"If if you can Now as much as you can explain to me, that would be great. I'll I'll and then I'll relay it all and and and, yeah, give as much information as possible we yes. can. Look. I I really appreciate So this.","start_word":3481,"end_word":3525,"sentiment":"neutral","sentiment_score":0.16906242072582245},{"text":"Thank you so much.","start_word":3526,"end_word":3529,"sentiment":"positive","sentiment_score":0.44453296065330505},{"text":"yep. No worries. Alex, one one thing before we wrap up this call. So, Hammad, whatever you send it, please send it to me because I need to send it to Lawrence Malika, who is the owner of Bamboo Pestitures. I can't send it to Alex because he's not the account holder. So Yeah. please send it to me. And then the second thing is if I can ask you, Hammad, because they are into shared spaces in in future. They may be sharing the like giving rental spaces to all other people. Right? And they they need more bandwidth in the future. Right? Yeah. Is it possible to upgrade the speed of one gig to two gig? Absolutely. So we can just give them a 10 gig connection. If you I'm quite sure this is an on net. Give them a 10 gig, and then from that 10 gig, you can get multiple one gigs out of that. Yeah. Okay. So we need to just do another two gig connection with the 10 gig Yeah. Of 15. Yes. Exactly. Exactly. Okay. Yeah. So, Alex, I think we will send you some deep I will send some details to Lauren Saliba. I can't send it to you, the graphs No. and everything, No. That because makes you're sense. not the account holder. Yeah. But you Of can course. you can discuss with her, and then you can come back to us. We I need permission from her. really appreciate that. Yeah? That's So that's yeah.","start_word":3530,"end_word":3784,"sentiment":"neutral","sentiment_score":0.008706454275285496},{"text":"incredible. Thank you so much. I really appreciate it. Thank you. All good. Thank Thanks, you Alex. both. Thanks. Have a Bye. good rest Thanks of so your much week. for joining Thank in you.","start_word":3785,"end_word":3819,"sentiment":"positive","sentiment_score":0.635657012462616},{"text":"shortly. Yeah.","start_word":3820,"end_word":3821,"sentiment":"neutral","sentiment_score":0.2315597832202911},{"text":"Thank you. Thanks.","start_word":3822,"end_word":3824,"sentiment":"positive","sentiment_score":0.4598856568336487},{"text":"Bye.","start_word":3825,"end_word":3825,"sentiment":"neutral","sentiment_score":0.313035786151886},{"text":"Cheers.","start_word":3826,"end_word":3826,"sentiment":"positive","sentiment_score":0.4254651963710785},{"text":"Cheers. Bye. Cheers. Bye. Bye. Cheers. Bye.","start_word":3827,"end_word":3833,"sentiment":"neutral","sentiment_score":0.2148251831531525}],"average":{"sentiment":"neutral","sentiment_score":-0.0015265410908857089}}}}