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Now just because I did call you back even though I can hear that it is you, I do need you just to confirm that full name, date of birth, and address for me again. Sorry. Yeah. Perfect. Sorry. So I it caught up just as you were saying the first car. What kind of car was that? Yes. And how much would that work be? 20 23. Yes. If you were to sell it, like, today. 30. And do you have anything owing on it? Mhmm. Okay. Would if you were to estimate, would you say, like, $5.10, $15.20? About 20? Okay. Perfect. I'll just put an estimate. That's glorifying. And the other car, what kind of car was that? Oh, yeah. Yeah. What do you think of that one? Because I have a Haval h six as well. Yeah. We have a hybrid one, and, yeah, we love it. Obviously, hybrid is coming quite do you have a hybrid or just normal? Yeah. Yeah. Nice. Yeah. Mhmm. Yeah. Value for money. I was just like, you just couldn't really compare to much else, really. And yeah. Exactly. Like, we looked at that too, and I was just like, I just can't justify it when the Haval is like, we got pretty good warranty, like, seven years on it. So I was like, oh, well, if something happens, then I got warranty on it. And, yeah, we love it. It's been great. Yeah. Yeah. No. It's been it's been really good. And so is that one finance as well, did you say? Okay. And sorry. Did you say that was about 34, or how much did you say? Oh, yes. Oh, yep. Okay. Perfect. Now do you also have cleaning equipment of about 10,000 roughly? Yeah. Okay. Cool. And then a credit card for about $3. Mhmm. How much is worth if you sold it? Like, if you were to like, obviously, your asset assets. Sorry. Like, if you were to sell it, how much could you get for it? Leave it about that? Yeah. Perfect. And did you also have the credit card, did you say? About 5. Perfect. Any other new assets we haven't gone through that's changed? Motorbikes or both? It it usually depends on how it's structured. So if it's a partnership and it would be more tied to your name, I can put it down. Obviously, if it's a company structure, then it's usually a little bit different. Partnership. Alright. Perfect. Do you know how much the business will be worth? Mhmm. And do you know roughly what that might be? Okay. Perfect. Great. Now health and lifestyle wise, I have you down there as a nonsmoker. Is that correct? Yep. Perfect. And have you had any changes to your health in the last twelve months? Any injuries or issues or anything? Okay. And do you take insulin for it? No. Okay. Oh. Oh, yes. Yep. Yep. And when did you get diagnosed? Do you remember? In May. Okay. And are you feeling okay on the medication and everything? Like, it's all kind of tracking okay so far? Obviously, it's early. Yeah. Okay. Okay. Okay. Perfect. That's good. And you can you haven't had any issues, like, working or anything? No. Okay. Okay. That's good. No. Because you already have the policy in place. So that's a really good thing with what you already have. It would be harder if you had nothing and you told me today, I wanna apply for cover. The insurers, especially being a recent diagnosis, they would want you to be on medication for a lot longer to see how everything is tracking, and they could apply, like, a loading, just increasing premium or an exclusion for something not being covered. But the good thing for you is you already have your cover in place. So, basically, from when you took out the policy, anything that happens to you, health wise, lifestyle, occupation, if you take up skydiving, whatever it might be, you are covered. So that's a really good thing with the cover you have. Yeah. So, obviously yeah. Mhmm. Okay. Do you take do you sleep with the machine? No. Okay. Okay. That's all good. So, yes, it's good that we have your cover in place. That is very good. Now if anything ever were to eventuate, usually not really with type two. But if anything does eventuate for any reason and you can't work, just let us know because you do have pretty decent cover in place if it ever needed to get to the point where you can't work or you need to claim on anything. Yep. Perfect. Otherwise, estate planning wise, do you know if you guys have a will or power of attorney or anything like that in place? No. That's all good. Do you know someone you can get it done through if that is something you guys are interested in, or would you like us to send you some information on some of what we yeah. Yep. No. Most people are the same, to be honest. It's usually doing the annual review. It's like, oh, yeah. I just forget about that. I probably should do that. So what I will do is I will get the team to send you an email. They'll include, like, a brochure of a firm that we work with. There's some general pricing and stuff like that as well. It's a good little reminder then if it's in your inbox and if you don't wanna go with them, at least you might have a bit of a pricing comparison if if you do look more locally to you as well. Otherwise, they're really good. Now when it comes to your super and your insurances, I don't actually have a nomination on oh, no. Actually, I do. I have Stacy, which is great. So correct. So for your hub 24, so for your superannuation let me just triple check-in the system here for you. Yep. No. We have Stacy listed for your super as well at a 100%. That's still correct? Yep. Yes. So not if you decrease it, but if you increase it, yes. Because if we are looking at increasing it, basically, what happens is the insurer will wanna reassess your risk position. And with the the recency of the type two, they would say you need to be on medication for a little bit longer before they can look at it. And, yeah, I can make a little note here that if you want, we could reach out in maybe no? Okay. If anything does change, though, let us know. Or even next under review, we can reassess it because then it's been a little bit longer for you and and have a look at it for you. You still have 8,981 per month in your income protection. Yep. Perfect. Now let me see here. I guess other things during under review, which is good to check-in is goals. So stuff that you are working towards or that you are wanting to achieve and kind of see how things are tracking. Now last time we spoke to you, we had that your main focus was through focus on paying down any debt, which, obviously, when you sold the property, you got rid of most of that, which is good. And, otherwise, it was doing some travel back to Wales. Did you guys end up going on a holiday, or is that still something you are planning, or is that, like, a ongoing yeah. Oh, that's nice. Family back back home. Yeah. Oh, nice. Lovely. Jealous. I memories, though. It's like I'm if you if you do hear a bit of an accent, I'm Swedish. So yeah. So if you do hear hear a little twangs every now and then, it's it's just the three just coming out. And I'm very much the same, like, valuing holidays and travel is something you always remember, and having those memories is worth a lot. So, yes, it costs a lot going back to Europe because it's not close. And when you go, it's not like you can go for a week, but it is, you know, memories. So yeah. Yeah. Now is there anything else that you're kind of working towards in the next couple of years otherwise? Yep. Yep. I just focused on that. Yep. Yep. Yep. Yep. And with, obviously, your high income at the moment as well, obviously, you are getting a decent amount of contributions, which is good, which will obviously help compound everything for you into super as well. Yeah. About $17.05 $2.02 0 before tax. Yes. Yeah. Some sometimes, HTTP is great for knowledge, but it's also not to be relied upon because often it's a bit outdated with information and stuff. But it is it is a good kind of thing to do a bit of guidance. And, yes, obviously, because if you do have about $1,717,520, now that is taxed at 15% in super. So, obviously, a little bit less, but but still, obviously, because you still have plenty of time until retirement, it definitely compounds and makes a a a pretty big difference. And do you think that at this point, you would want to start drawing an income from super when you turn 60, or do you think you'd work longer, or you kind of as soon as you can, you'd wanna retire? Yep. Yep. Still good, though. Yeah. Yes. Yes. And that is basically what we'll go through next for you for your. Do you have access to your email at all there, Anthony? Because I have just sent you an email with some documents to go through, which does break down your performance and your investments and your super and everything in a bit more detail if you can access it. Yep. Now we have recently changed software as well, so sometimes it does end up in the spam folder if it's the first time we're sending it to you through the new software. It should say that it came directly from myself as well. Let me triple check for you. Yes. Anthony r Blackett, yeah, at Gmail dot com. Still hot? Yes. Yes. Perfect. Glover. Yes. Now it will have a link, and it says sign now, but it will allow you to open up and look at everything first before it prompts you to sign anything. So just clicking on the link doesn't mean you're signing right away. Now you should then have a Super Insurance summary first, I believe. Yes, please. Yeah. Because it will then open up all the attachments for you. And it should be you can see the first one? Some yeah. Perfect. So it shows here that you do have your super in hub 24. You do have about 68764 in there. And then underneath it, you can then see your clear view insurances. But you can see here that you do have a pretty decent life and TPD in place as well, and that is 1,511,098 if something were to happen. And then underneath that, you can see your income protection policy as well. And you do have that thirty day waiting period, five year benefit period. Now all three are paid from within hub twenty four, and you do get that 15% tax rebate. So the total premium for all three is 2,325. Do you have any questions in regards to your insurances? No. Okay. Perfect. Now if you click on the next document, it then breaks down all your investments and performance and everything in a bit more detail for you. Now this one here, if you're looking on your phone, it can look a little bit messy, but it basically breaks down all your individual investments, how they have performed, how much you have in each individual investment as well, and this is just showing a twelve month period. Now with the investments and everything as well, I'm sure you've obviously heard on the news and everything. The last months, we have seen a bit of turbulent in the market with everything that's going on. Obviously, everything in The US saw a bit of fluctuations in the market with Trump as well. I'm seeing a bit of fluctuations there. Yep. Definitely. And obviously, more recently with the war and stuff like that, we have seen a bit of fluctuation. So, obviously, it's been a bit of a bit of that turbulent twelve months. But in saying that, though, your portfolio overall has still done pretty good. So it's up by 7.53% after fees. So it's still quite happy with that given the market conditions in the last twelve months. Now if you wanna look at the second column to the right, it shows your internal rate of return. It says note two. Can you see that? Yes. Yep. So you can see a range of them. So you can see above nineteen six seven and then seventeen eight two. Like, can you see all of the numbers? Yep. Okay. So that is the performance on the individual investments. Now the two that are in brackets, they are down at the moment. All the others are positive. Does that make sense? Yep. So what I would like to talk to you a little bit more about is the top one, that one that's down 19Point67. That's the Benelong Australian equity. Can you see that one? Yep. Perfect. So, obviously, when it comes to your investments, and the really good thing with Hub twenty four is that we have hundreds of hundreds of different investment options choose from. Now sometimes when in investment is underperforming a little bit or a little bit down, it could just be like a cyclical trend. So we foresee it coming back around, still being a good investment, and we don't always want to sell when something is down because of those market fluctuations. At the same time, though, if we foresee one investment might not be the best option moving forward, and there are more suitable options, then we also want to be proactive, in making changes if need be to make sure that we do ensure that your superannuation continues to grow and working hard for you, and kind of have you in that good position. Does that make sense? Yep. Perfect. So with that Benelon Australian Equity, the investment committee have done a lot of research on the investment, and we have they kind of have said that there is another suitable option that we would like to change it for you if you are happy with it. So, basically, with the Benelung Australian Equity, are you quite familiar with the different types and styles of investment at all, Anthony? More so like a direct share managed funds, exchange traded fund style of investment? Like, do you know what like, the difference between the different types that you can invest in? No. So basic most people don't. So, basically yeah. So, basically, the the three top like, the easiest one is, like, a direct share. Let's say you wanna invest directly into a company. So let's say you wanna invest in BHP directly, then that will be a direct share directly into one particular company. So that's pretty straightforward. You then have something that's called a ETF or exchange traded fund. Now that is most of your investments in your portfolio. How they work is that they don't invest in just one particular company, but instead, it's focused on different kind of criteria. So for example, you have one in your portfolio that is called the iShares SMP 500. Now what that one investment is that it basically tracks and follows the 500 largest companies listed in The US. So within one single investment, it's not like you just have exposure to one company. There is 500 in that one single investment option. So, obviously, that means that things are very diversified for you. But then, also, as, like, a company, if one kind of underperforms, it might not make as much of a difference because you do have a range of different companies in there. And something smaller comes out, something bigger falls in. So it kind of gives you that good range of diversification. Correct. Exact exactly. And that also kind of mitigates risk a little bit as well. So, obviously, if you put everything all your eggs into one basket and that one falls through, you feel it a lot more. So this kind of diversifies things for you. Now how Benelung is slightly different portfolio manager deciding what goes into their specific portfolio with different criteria. So they are kind of using that more kind of active approach where they are actively buying and selling different investments in order to try to outperform the market instead of kind of tracking an index, if that makes sense. So with Benelon, they have performed really well in the past, and that was why it was added into your portfolio. But more recently, they have been a little bit slower in making those decisions, which is why we wanna look at swapping you out of it. One other reason why they were kind of underperforming a little bit was that one of the companies that they had in their portfolio was called the Corporate Travel Group. I'm not sure if you've heard of that. Nope. Basically, that company had a bit of issues with their reporting. It would actually meant that everything was put on pause. So because of that, they couldn't trade. It obviously meant that things fell. So with Benelong, the good thing is you are not invested in corporate travel group. You are invested in Benelong. But what we can do is we can swap Benelong for another alternative that has done a little bit better for you and gives you that diversification. So we've done a lot of research on alternatives. And if we are swapping one Australian investment, we wanna still make sure you have exposure to the Australian market. And the one that the investment committee, have found as a very good substitute is called your BetaShares Australia two hundred. Have you ever heard of that? BetaShares a two hundred. No. Basically, what it is, it is that kind of similar concept through the iShares S and P five hundred where it invests in the 200 largest companies in Australia. Because, again, we don't wanna make sure you have too much exposure to just US. We wanna make sure we diversify things for you. So what we would like to look at changing, if you are happy to do so, it is just swapping the Benelon Australian equity that have underperformed through a substitute that beta shares a 200 for you. So it is performing better than the Benelong Australian Equity. What I can do for you before obviously, if you wanna have a bit of a read, I can send you some reports. So I can pull pull one report for Benelong Australian Equity and then one for the beta shares a 200 and email that to you. And that has kind of all the information in regards through the performance and everything like that, if if you would like. And then once you have a look over that, you can then let me know if you would be happy or comfortable. Exactly. Yeah. Or if you do have any questions, you can just let me know, and I can kind of just summarize it in the email to make it easy for you. Yeah. Yeah. Beautiful. I will get that sorted. Now I'll try to have it by end of business day tomorrow, but it might be Monday otherwise, if that's okay. Yep. Okay. Perfect. Now, otherwise, do you have any questions in regards to any of that? No. Okay. Perfect. Now if you can click on the next document for me, it should be a Vanguard index chart, I believe, like a graph. Yep. Perfect. Have you seen something like this before? Yeah. Perfect. Basically, it's just a good visual representation of what we are talking about when we're talking about the market. Now how your portfolio is also invested at the moment is that we have you in a growth portfolio. Do you remember what it means to be a growth investor at all there, Anthony? No. No. Most people are the same. Don't worry. Essentially, it tells me that you are looking at getting as much growth as you possibly can out of your superannuation while you still have plenty of time, but also that you are comfortable seeing a bit of short term volatility and fluctuations in order to achieve that and fluctuations in order to achieve that growth. So it is purchasing a growth, but it's not like your high risk options. Now how it also works when it when it comes to a asset allocation is that we have about 80% invested in what we call your growth assets. Now this is a combination of the top four on the graph here. So you can see US shares, which is, like, your light green line. You have the Australian shares, which is, like, your dark green. You then have international shares, which is, like, your yellow, and then property, which is, like, your maroon color. And you can obviously see from this graph that these are the ones that will give you the most amount of growth, but they also fluctuate the most. What's that? Sorry? Yes. Correct. But you also see Yeah. Yep. And you can see the the fluctuations that have results. You can Market wise, when it comes to the fluctuations, you can even see Trump earlier. Like, you can see that kind of 02/1819. You can also see the massive hit it took to the market. And, obviously, you have COVID, which is, like, the biggest biggest dip recently. So so you can see so, basically, it goes hand in hand, right, with different market events that happens. That is also why time plays a big role. So in a growth portfolio, we ideally would like to make sure that there's an at least six years on your retirement for these fluctuations, which you certainly have behind you. The rest of the investments, about 20%, you then have in your defense it. So that is like a combination of the bottom three, like your fixed interest, your cash. Gold kind of also comes into this a little bit where it's then designed to kind of limit fluctuations and smooth things out for you, but you can see they don't grow as much. So 80% is focusing on that growth for you. Does that make sense? Yep. Perfect. I know you're still happy and comfortable in your growth portfolio. Yep. Just changed it? Yep. Because we have we have done, like I said, the investment, and we always have to act in your best interest. Sorry. I'm sure you would have heard that plenty of times, but there's a lot of legislation in place to protect you, but also making sure they'll report you in a better position. So the investment committee have done extensive research. Yeah. Okay. So you're happy to change. So the one we're looking at changing, it is Australia, though. It is the Benelong Australia. So it is still Australia, and that's the one that's down. It's yes. It's Australia. So it's swapping one Australian investment for another one. Yeah. Okay. So you're happy for us to do that for you, Anthony? Yeah. Okay. What I will do anyway, though, is I will send through something that's called a record of advice. You don't have to sign it, but it will be emailed to you just so that you have the reference of us making that one investment change for you. Yep. Okay. Perfect. Now next document for me, what is that one? Is that your services guide or certificate of currency for ClearView? Yep. This one here just breaks down your insurances with Clearview in a bit more in detail. Basically, lets you know that's all paid and up to date for you. Yep. And then next one, is that the services guide? Yep. Now you probably have seen this a few times before. It is one of those compliance documents, but it does give you all the important information in regards to us here at Oakview. So you can have it obviously read over this in your own time, but no no changes, any any important changes or anything like that. If you do have a scroll through it, you will also see the the directors, all advices. You will see myself on page 10 if you do wanna put a face to the voice. But, otherwise, that's all in there for you. Yep. Perfect. Now the next document, what is that one? Yep. So this one here is your ongoing service agreement, and that is to say that you are happy to stay on as a client. Now, Anthony, there is no changes whatsoever in regards to the fee structure for you. It stays exactly the same at 1.65 from super, but no changes in regards to that, and it is also not a lock in contract. So if at any point in time you are not happy, it is not a lock in contract. But by signing this otherwise, it just allows us to manage all your investments and insurances and everything for you in the meantime otherwise. Does that make sense? Yep. Perfect. Yeah. If you're happy to do so, then it will ask for a little signature at the bottom there. It should automatically add the dates once you add your signature as well. Yep. Perfect. And then there is there should be one more document that it will ask you to add a little scribble for. If you can see the next one where it says tax file number. Yep. Now that one here is just a compliance form, but, basically, it just lets you know that we are keeping your tax file number secure and safe on file. Does that make sense? Yep. Perfect. And I think there should be a little sign box on that one for you as well. Perfect. And then once you've signed, it should say validate. Yep. Perfect. Sorry. What I will do after the call today, Anthony, is that I will get that record of advice drafted for you. I'll tryna have it to you by end of business day tomorrow. It should just be in your inbox for you, but you don't have to action it or anything. It is just there for your reference. I will also get to the team to email you that lawyer information so you have it in your inbox as well. But do you have any other questions for me otherwise before I let you go and enjoy the rest of your afternoon? No. Yes. I can see it's come through on my end, which is great. So that download is if you would like to download a copy and, obviously, have a look at this document at any point in time. It is there for you. If you ever have any issues, though, you can just let me know, and I can always email them to you as well. Yep. Perfect. Well, thank you so much for your time today, Anthony. It was lovely speaking with you, and, again, apologies for the mix up in time. No worries. We'll fix in. 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Is this Anthony again? Yes. No. All good.\n\nNow just because I did call you back even though I can hear that it is you, I do need you just to confirm that full name, date of birth, and address for me again. Sorry. Yeah. Perfect. Sorry.\n\nSo I it caught up just as you were saying the first car. What kind of car was that? Yes. And how much would that work be? 20 23.\n\nYes. If you were to sell it, like, today. 30. And do you have anything owing on it? Mhmm.\n\nOkay. Would if you were to estimate, would you say, like, $5.10, $15.20? About 20? Okay. Perfect.\n\nI'll just put an estimate. That's glorifying. And the other car, what kind of car was that? Oh, yeah. Yeah.\n\nWhat do you think of that one? Because I have a Haval h six as well. Yeah. We have a hybrid one, and, yeah, we love it. Obviously, hybrid is coming quite do you have a hybrid or just normal?\n\nYeah. Yeah. Nice. Yeah. Mhmm.\n\nYeah. Value for money. I was just like, you just couldn't really compare to much else, really. And yeah. Exactly.\n\nLike, we looked at that too, and I was just like, I just can't justify it when the Haval is like, we got pretty good warranty, like, seven years on it. So I was like, oh, well, if something happens, then I got warranty on it. And, yeah, we love it. It's been great. Yeah.\n\nYeah. No. It's been it's been really good. And so is that one finance as well, did you say? Okay.\n\nAnd sorry. Did you say that was about 34, or how much did you say? Oh, yes. Oh, yep. Okay.\n\nPerfect. Now do you also have cleaning equipment of about 10,000 roughly? Yeah. Okay. Cool.\n\nAnd then a credit card for about $3. Mhmm. How much is worth if you sold it? Like, if you were to like, obviously, your asset assets. Sorry.\n\nLike, if you were to sell it, how much could you get for it? Leave it about that? Yeah. Perfect. And did you also have the credit card, did you say?\n\nAbout 5. Perfect. Any other new assets we haven't gone through that's changed? Motorbikes or both? It it usually depends on how it's structured.\n\nSo if it's a partnership and it would be more tied to your name, I can put it down. Obviously, if it's a company structure, then it's usually a little bit different. Partnership. Alright. Perfect.\n\nDo you know how much the business will be worth? Mhmm. And do you know roughly what that might be? Okay. Perfect.\n\nGreat. Now health and lifestyle wise, I have you down there as a nonsmoker. Is that correct? Yep. Perfect.\n\nAnd have you had any changes to your health in the last twelve months? Any injuries or issues or anything? Okay. And do you take insulin for it? No.\n\nOkay. Oh. Oh, yes. Yep. Yep.\n\nAnd when did you get diagnosed? Do you remember? In May. Okay. And are you feeling okay on the medication and everything?\n\nLike, it's all kind of tracking okay so far? Obviously, it's early. Yeah. Okay. Okay.\n\nOkay. Perfect. That's good. And you can you haven't had any issues, like, working or anything? No.\n\nOkay. Okay. That's good. No. Because you already have the policy in place.\n\nSo that's a really good thing with what you already have. It would be harder if you had nothing and you told me today, I wanna apply for cover. The insurers, especially being a recent diagnosis, they would want you to be on medication for a lot longer to see how everything is tracking, and they could apply, like, a loading, just increasing premium or an exclusion for something not being covered. But the good thing for you is you already have your cover in place. So, basically, from when you took out the policy, anything that happens to you, health wise, lifestyle, occupation, if you take up skydiving, whatever it might be, you are covered.\n\nSo that's a really good thing with the cover you have. Yeah. So, obviously yeah. Mhmm. Okay.\n\nDo you take do you sleep with the machine? No. Okay. Okay. That's all good.\n\nSo, yes, it's good that we have your cover in place. That is very good. Now if anything ever were to eventuate, usually not really with type two. But if anything does eventuate for any reason and you can't work, just let us know because you do have pretty decent cover in place if it ever needed to get to the point where you can't work or you need to claim on anything. Yep.\n\nPerfect. Otherwise, estate planning wise, do you know if you guys have a will or power of attorney or anything like that in place? No. That's all good. Do you know someone you can get it done through if that is something you guys are interested in, or would you like us to send you some information on some of what we yeah.\n\nYep. No. Most people are the same, to be honest. It's usually doing the annual review. It's like, oh, yeah.\n\nI just forget about that. I probably should do that. So what I will do is I will get the team to send you an email. They'll include, like, a brochure of a firm that we work with. There's some general pricing and stuff like that as well.\n\nIt's a good little reminder then if it's in your inbox and if you don't wanna go with them, at least you might have a bit of a pricing comparison if if you do look more locally to you as well. Otherwise, they're really good. Now when it comes to your super and your insurances, I don't actually have a nomination on oh, no. Actually, I do. I have Stacy, which is great.\n\nSo correct. So for your hub 24, so for your superannuation let me just triple check-in the system here for you. Yep. No. We have Stacy listed for your super as well at a 100%.\n\nThat's still correct? Yep. Yes. So not if you decrease it, but if you increase it, yes. Because if we are looking at increasing it, basically, what happens is the insurer will wanna reassess your risk position.\n\nAnd with the the recency of the type two, they would say you need to be on medication for a little bit longer before they can look at it. And, yeah, I can make a little note here that if you want, we could reach out in maybe no? Okay. If anything does change, though, let us know. Or even next under review, we can reassess it because then it's been a little bit longer for you and and have a look at it for you.\n\nYou still have 8,981 per month in your income protection. Yep. Perfect. Now let me see here. I guess other things during under review, which is good to check-in is goals.\n\nSo stuff that you are working towards or that you are wanting to achieve and kind of see how things are tracking. Now last time we spoke to you, we had that your main focus was through focus on paying down any debt, which, obviously, when you sold the property, you got rid of most of that, which is good. And, otherwise, it was doing some travel back to Wales. Did you guys end up going on a holiday, or is that still something you are planning, or is that, like, a ongoing yeah. Oh, that's nice.\n\nFamily back back home. Yeah. Oh, nice. Lovely. Jealous.\n\nI memories, though. It's like I'm if you if you do hear a bit of an accent, I'm Swedish. So yeah. So if you do hear hear a little twangs every now and then, it's it's just the three just coming out. And I'm very much the same, like, valuing holidays and travel is something you always remember, and having those memories is worth a lot.\n\nSo, yes, it costs a lot going back to Europe because it's not close. And when you go, it's not like you can go for a week, but it is, you know, memories. So yeah. Yeah. Now is there anything else that you're kind of working towards in the next couple of years otherwise?\n\nYep. Yep. I just focused on that. Yep. Yep.\n\nYep. Yep. And with, obviously, your high income at the moment as well, obviously, you are getting a decent amount of contributions, which is good, which will obviously help compound everything for you into super as well. Yeah. About $17.05 $2.02 0 before tax.\n\nYes. Yeah. Some sometimes, HTTP is great for knowledge, but it's also not to be relied upon because often it's a bit outdated with information and stuff. But it is it is a good kind of thing to do a bit of guidance. And, yes, obviously, because if you do have about $1,717,520, now that is taxed at 15% in super.\n\nSo, obviously, a little bit less, but but still, obviously, because you still have plenty of time until retirement, it definitely compounds and makes a a a pretty big difference. And do you think that at this point, you would want to start drawing an income from super when you turn 60, or do you think you'd work longer, or you kind of as soon as you can, you'd wanna retire? Yep. Yep. Still good, though.\n\nYeah. Yes. Yes. And that is basically what we'll go through next for you for your. Do you have access to your email at all there, Anthony?\n\nBecause I have just sent you an email with some documents to go through, which does break down your performance and your investments and your super and everything in a bit more detail if you can access it. Yep. Now we have recently changed software as well, so sometimes it does end up in the spam folder if it's the first time we're sending it to you through the new software. It should say that it came directly from myself as well. Let me triple check for you.\n\nYes. Anthony r Blackett, yeah, at Gmail dot com. Still hot? Yes. Yes.\n\nPerfect. Glover. Yes. Now it will have a link, and it says sign now, but it will allow you to open up and look at everything first before it prompts you to sign anything. So just clicking on the link doesn't mean you're signing right away.\n\nNow you should then have a Super Insurance summary first, I believe. Yes, please. Yeah. Because it will then open up all the attachments for you. And it should be you can see the first one?\n\nSome yeah. Perfect. So it shows here that you do have your super in hub 24. You do have about 68764 in there. And then underneath it, you can then see your clear view insurances.\n\nBut you can see here that you do have a pretty decent life and TPD in place as well, and that is 1,511,098 if something were to happen. And then underneath that, you can see your income protection policy as well. And you do have that thirty day waiting period, five year benefit period. Now all three are paid from within hub twenty four, and you do get that 15% tax rebate. So the total premium for all three is 2,325.\n\nDo you have any questions in regards to your insurances? No. Okay. Perfect. Now if you click on the next document, it then breaks down all your investments and performance and everything in a bit more detail for you.\n\nNow this one here, if you're looking on your phone, it can look a little bit messy, but it basically breaks down all your individual investments, how they have performed, how much you have in each individual investment as well, and this is just showing a twelve month period. Now with the investments and everything as well, I'm sure you've obviously heard on the news and everything. The last months, we have seen a bit of turbulent in the market with everything that's going on. Obviously, everything in The US saw a bit of fluctuations in the market with Trump as well. I'm seeing a bit of fluctuations there.\n\nYep. Definitely. And obviously, more recently with the war and stuff like that, we have seen a bit of fluctuation. So, obviously, it's been a bit of a bit of that turbulent twelve months. But in saying that, though, your portfolio overall has still done pretty good.\n\nSo it's up by 7.53% after fees. So it's still quite happy with that given the market conditions in the last twelve months. Now if you wanna look at the second column to the right, it shows your internal rate of return. It says note two. Can you see that?\n\nYes. Yep. So you can see a range of them. So you can see above nineteen six seven and then seventeen eight two. Like, can you see all of the numbers?\n\nYep. Okay. So that is the performance on the individual investments. Now the two that are in brackets, they are down at the moment. All the others are positive.\n\nDoes that make sense? Yep. So what I would like to talk to you a little bit more about is the top one, that one that's down 19Point67. That's the Benelong Australian equity. Can you see that one?\n\nYep. Perfect. So, obviously, when it comes to your investments, and the really good thing with Hub twenty four is that we have hundreds of hundreds of different investment options choose from. Now sometimes when in investment is underperforming a little bit or a little bit down, it could just be like a cyclical trend. So we foresee it coming back around, still being a good investment, and we don't always want to sell when something is down because of those market fluctuations.\n\nAt the same time, though, if we foresee one investment might not be the best option moving forward, and there are more suitable options, then we also want to be proactive, in making changes if need be to make sure that we do ensure that your superannuation continues to grow and working hard for you, and kind of have you in that good position. Does that make sense? Yep. Perfect. So with that Benelon Australian Equity, the investment committee have done a lot of research on the investment, and we have they kind of have said that there is another suitable option that we would like to change it for you if you are happy with it.\n\nSo, basically, with the Benelung Australian Equity, are you quite familiar with the different types and styles of investment at all, Anthony? More so like a direct share managed funds, exchange traded fund style of investment? Like, do you know what like, the difference between the different types that you can invest in? No. So basic most people don't.\n\nSo, basically yeah. So, basically, the the three top like, the easiest one is, like, a direct share. Let's say you wanna invest directly into a company. So let's say you wanna invest in BHP directly, then that will be a direct share directly into one particular company. So that's pretty straightforward.\n\nYou then have something that's called a ETF or exchange traded fund. Now that is most of your investments in your portfolio. How they work is that they don't invest in just one particular company, but instead, it's focused on different kind of criteria. So for example, you have one in your portfolio that is called the iShares SMP 500. Now what that one investment is that it basically tracks and follows the 500 largest companies listed in The US.\n\nSo within one single investment, it's not like you just have exposure to one company. There is 500 in that one single investment option. So, obviously, that means that things are very diversified for you. But then, also, as, like, a company, if one kind of underperforms, it might not make as much of a difference because you do have a range of different companies in there. And something smaller comes out, something bigger falls in.\n\nSo it kind of gives you that good range of diversification. Correct. Exact exactly. And that also kind of mitigates risk a little bit as well. So, obviously, if you put everything all your eggs into one basket and that one falls through, you feel it a lot more.\n\nSo this kind of diversifies things for you. Now how Benelung is slightly different portfolio manager deciding what goes into their specific portfolio with different criteria. So they are kind of using that more kind of active approach where they are actively buying and selling different investments in order to try to outperform the market instead of kind of tracking an index, if that makes sense. So with Benelon, they have performed really well in the past, and that was why it was added into your portfolio. But more recently, they have been a little bit slower in making those decisions, which is why we wanna look at swapping you out of it.\n\nOne other reason why they were kind of underperforming a little bit was that one of the companies that they had in their portfolio was called the Corporate Travel Group. I'm not sure if you've heard of that. Nope. Basically, that company had a bit of issues with their reporting. It would actually meant that everything was put on pause.\n\nSo because of that, they couldn't trade. It obviously meant that things fell. So with Benelong, the good thing is you are not invested in corporate travel group. You are invested in Benelong. But what we can do is we can swap Benelong for another alternative that has done a little bit better for you and gives you that diversification.\n\nSo we've done a lot of research on alternatives. And if we are swapping one Australian investment, we wanna still make sure you have exposure to the Australian market. And the one that the investment committee, have found as a very good substitute is called your BetaShares Australia two hundred. Have you ever heard of that? BetaShares a two hundred.\n\nNo. Basically, what it is, it is that kind of similar concept through the iShares S and P five hundred where it invests in the 200 largest companies in Australia. Because, again, we don't wanna make sure you have too much exposure to just US. We wanna make sure we diversify things for you. So what we would like to look at changing, if you are happy to do so, it is just swapping the Benelon Australian equity that have underperformed through a substitute that beta shares a 200 for you.\n\nSo it is performing better than the Benelong Australian Equity. What I can do for you before obviously, if you wanna have a bit of a read, I can send you some reports. So I can pull pull one report for Benelong Australian Equity and then one for the beta shares a 200 and email that to you. And that has kind of all the information in regards through the performance and everything like that, if if you would like. And then once you have a look over that, you can then let me know if you would be happy or comfortable.\n\nExactly. Yeah. Or if you do have any questions, you can just let me know, and I can kind of just summarize it in the email to make it easy for you. Yeah. Yeah.\n\nBeautiful. I will get that sorted. Now I'll try to have it by end of business day tomorrow, but it might be Monday otherwise, if that's okay. Yep. Okay.\n\nPerfect. Now, otherwise, do you have any questions in regards to any of that? No. Okay. Perfect.\n\nNow if you can click on the next document for me, it should be a Vanguard index chart, I believe, like a graph. Yep. Perfect. Have you seen something like this before? Yeah.\n\nPerfect. Basically, it's just a good visual representation of what we are talking about when we're talking about the market. Now how your portfolio is also invested at the moment is that we have you in a growth portfolio. Do you remember what it means to be a growth investor at all there, Anthony? No.\n\nNo. Most people are the same. Don't worry. Essentially, it tells me that you are looking at getting as much growth as you possibly can out of your superannuation while you still have plenty of time, but also that you are comfortable seeing a bit of short term volatility and fluctuations in order to achieve that and fluctuations in order to achieve that growth. So it is purchasing a growth, but it's not like your high risk options.\n\nNow how it also works when it when it comes to a asset allocation is that we have about 80% invested in what we call your growth assets. Now this is a combination of the top four on the graph here. So you can see US shares, which is, like, your light green line. You have the Australian shares, which is, like, your dark green. You then have international shares, which is, like, your yellow, and then property, which is, like, your maroon color.\n\nAnd you can obviously see from this graph that these are the ones that will give you the most amount of growth, but they also fluctuate the most. What's that? Sorry? Yes. Correct.\n\nBut you also see Yeah. Yep. And you can see the the fluctuations that have results. You can Market wise, when it comes to the fluctuations, you can even see Trump earlier. Like, you can see that kind of 02/1819.\n\nYou can also see the massive hit it took to the market. And, obviously, you have COVID, which is, like, the biggest biggest dip recently. So so you can see so, basically, it goes hand in hand, right, with different market events that happens. That is also why time plays a big role. So in a growth portfolio, we ideally would like to make sure that there's an at least six years on your retirement for these fluctuations, which you certainly have behind you.\n\nThe rest of the investments, about 20%, you then have in your defense it. So that is like a combination of the bottom three, like your fixed interest, your cash. Gold kind of also comes into this a little bit where it's then designed to kind of limit fluctuations and smooth things out for you, but you can see they don't grow as much. So 80% is focusing on that growth for you. Does that make sense?\n\nYep. Perfect. I know you're still happy and comfortable in your growth portfolio. Yep. Just changed it?\n\nYep. Because we have we have done, like I said, the investment, and we always have to act in your best interest. Sorry. I'm sure you would have heard that plenty of times, but there's a lot of legislation in place to protect you, but also making sure they'll report you in a better position. So the investment committee have done extensive research.\n\nYeah. Okay. So you're happy to change. So the one we're looking at changing, it is Australia, though. It is the Benelong Australia.\n\nSo it is still Australia, and that's the one that's down. It's yes. It's Australia. So it's swapping one Australian investment for another one. Yeah.\n\nOkay. So you're happy for us to do that for you, Anthony? Yeah. Okay. What I will do anyway, though, is I will send through something that's called a record of advice.\n\nYou don't have to sign it, but it will be emailed to you just so that you have the reference of us making that one investment change for you. Yep. Okay. Perfect. Now next document for me, what is that one?\n\nIs that your services guide or certificate of currency for ClearView? Yep. This one here just breaks down your insurances with Clearview in a bit more in detail. Basically, lets you know that's all paid and up to date for you. Yep.\n\nAnd then next one, is that the services guide? Yep. Now you probably have seen this a few times before. It is one of those compliance documents, but it does give you all the important information in regards to us here at Oakview. So you can have it obviously read over this in your own time, but no no changes, any any important changes or anything like that.\n\nIf you do have a scroll through it, you will also see the the directors, all advices. You will see myself on page 10 if you do wanna put a face to the voice. But, otherwise, that's all in there for you. Yep. Perfect.\n\nNow the next document, what is that one? Yep. So this one here is your ongoing service agreement, and that is to say that you are happy to stay on as a client. Now, Anthony, there is no changes whatsoever in regards to the fee structure for you. It stays exactly the same at 1.65 from super, but no changes in regards to that, and it is also not a lock in contract.\n\nSo if at any point in time you are not happy, it is not a lock in contract. But by signing this otherwise, it just allows us to manage all your investments and insurances and everything for you in the meantime otherwise. Does that make sense? Yep. Perfect.\n\nYeah. If you're happy to do so, then it will ask for a little signature at the bottom there. It should automatically add the dates once you add your signature as well. Yep. Perfect.\n\nAnd then there is there should be one more document that it will ask you to add a little scribble for. If you can see the next one where it says tax file number. Yep. Now that one here is just a compliance form, but, basically, it just lets you know that we are keeping your tax file number secure and safe on file. Does that make sense?\n\nYep. Perfect. And I think there should be a little sign box on that one for you as well. Perfect. And then once you've signed, it should say validate.\n\nYep. Perfect. Sorry. What I will do after the call today, Anthony, is that I will get that record of advice drafted for you. I'll tryna have it to you by end of business day tomorrow.\n\nIt should just be in your inbox for you, but you don't have to action it or anything. It is just there for your reference. I will also get to the team to email you that lawyer information so you have it in your inbox as well. But do you have any other questions for me otherwise before I let you go and enjoy the rest of your afternoon? No.\n\nYes. I can see it's come through on my end, which is great. So that download is if you would like to download a copy and, obviously, have a look at this document at any point in time. It is there for you. If you ever have any issues, though, you can just let me know, and I can always email them to you as well.\n\nYep. Perfect. Well, thank you so much for your time today, Anthony. It was lovely speaking with you, and, again, apologies for the mix up in time. No worries.\n\nWe'll fix in. Bye.","paragraphs":[{"sentences":[{"text":"Hey.","start":1.1999999,"end":1.52,"sentiment":"neutral","sentiment_score":0.023102985695004463},{"text":"Is this Anthony again?","start":1.52,"end":2.74,"sentiment":"neutral","sentiment_score":0.02366573689505458},{"text":"Yes.","start":4.4,"end":4.9,"sentiment":"neutral","sentiment_score":-0.08938947319984436},{"text":"No.","start":6.96,"end":7.46,"sentiment":"neutral","sentiment_score":-0.0951577126979828},{"text":"All good.","start":7.52,"end":8.34,"sentiment":"neutral","sentiment_score":0.09269304014742374}],"sentiment":"neutral","sentiment_score":0.01317831418580479,"num_words":9,"start":1.1999999,"end":8.34},{"sentences":[{"text":"Now just because I did call you back even though I can hear that it is you, I do need you just to confirm that full name, date of birth, and address for me again.","start":9.2,"end":16.385,"sentiment":"neutral","sentiment_score":0.13316172936132975},{"text":"Sorry.","start":16.385,"end":16.885,"sentiment":"neutral","sentiment_score":0.027990417554974556},{"text":"Yeah.","start":24.785,"end":25.285,"sentiment":"neutral","sentiment_score":0.029096217826008797},{"text":"Perfect.","start":25.505001,"end":26.005001,"sentiment":"neutral","sentiment_score":0.22082626819610596},{"text":"Sorry.","start":26.41,"end":26.91,"sentiment":"neutral","sentiment_score":0.03703886643052101}],"sentiment":"neutral","sentiment_score":0.12757980250395262,"num_words":39,"start":9.2,"end":26.91},{"sentences":[{"text":"So I it caught up just as you were saying the first car.","start":27.210001,"end":29.85,"sentiment":"neutral","sentiment_score":-0.052886725475008674},{"text":"What kind of car was that?","start":29.85,"end":31.23,"sentiment":"neutral","sentiment_score":-0.015937843980888527},{"text":"Yes.","start":36.09,"end":36.489998,"sentiment":"neutral","sentiment_score":0.05319087952375412},{"text":"And how much would that work be?","start":36.489998,"end":38.19,"sentiment":"neutral","sentiment_score":0.028472371133310453},{"text":"20 23.","start":38.65,"end":41.815,"sentiment":"neutral","sentiment_score":0.019473951309919357}],"sentiment":"neutral","sentiment_score":-0.016955486723575098,"num_words":29,"start":27.210001,"end":41.815},{"sentences":[{"text":"Yes.","start":41.815,"end":42.295,"sentiment":"neutral","sentiment_score":0.02990937791764736},{"text":"If you were to sell it, like, today.","start":42.295,"end":44.155,"sentiment":"neutral","sentiment_score":0.021921363892033696},{"text":"30.","start":46.375,"end":46.695,"sentiment":"neutral","sentiment_score":0.007556871511042118},{"text":"And do you have anything owing on it?","start":46.695,"end":48.395,"sentiment":"neutral","sentiment_score":-0.0003610533894971013},{"text":"Mhmm.","start":52.614998,"end":52.89,"sentiment":"neutral","sentiment_score":-0.01983509212732315}],"sentiment":"neutral","sentiment_score":0.010005981122192583,"num_words":19,"start":41.815,"end":52.89},{"sentences":[{"text":"Okay.","start":58.73,"end":59.23,"sentiment":"neutral","sentiment_score":-0.011231187731027603},{"text":"Would if you were to estimate, would you say, like, $5.10, $15.20?","start":59.29,"end":63.79,"sentiment":"neutral","sentiment_score":-0.02605603573222955},{"text":"About 20?","start":67.61,"end":68.409996,"sentiment":"neutral","sentiment_score":-0.048165688291192055},{"text":"Okay.","start":68.409996,"end":68.685,"sentiment":"neutral","sentiment_score":0.0368976816534996},{"text":"Perfect.","start":68.845,"end":69.165,"sentiment":"neutral","sentiment_score":0.20875993371009827}],"sentiment":"neutral","sentiment_score":-0.01026925751391579,"num_words":17,"start":58.73,"end":69.165},{"sentences":[{"text":"I'll just put an estimate.","start":69.165,"end":70.384995,"sentiment":"neutral","sentiment_score":0.12422862201929093},{"text":"That's glorifying.","start":70.524994,"end":71.424995,"sentiment":"neutral","sentiment_score":0.13578327000141144},{"text":"And the other car, what kind of car was that?","start":72.284996,"end":74.625,"sentiment":"neutral","sentiment_score":-0.028392747230827808},{"text":"Oh, yeah.","start":80.685,"end":81.265,"sentiment":"neutral","sentiment_score":0.02827758714556694},{"text":"Yeah.","start":83.405,"end":83.82,"sentiment":"neutral","sentiment_score":0.020013757050037384}],"sentiment":"neutral","sentiment_score":0.034267555456608534,"num_words":20,"start":69.165,"end":83.82},{"sentences":[{"text":"What do you think of that one?","start":84.62,"end":86.0,"sentiment":"neutral","sentiment_score":0.01814800687134266},{"text":"Because I have a Haval h six as well.","start":88.62,"end":91.26,"sentiment":"neutral","sentiment_score":0.0569451902475622},{"text":"Yeah.","start":91.26,"end":91.76,"sentiment":"neutral","sentiment_score":0.09294429421424866},{"text":"We have a hybrid one, and, yeah, we love it.","start":91.9,"end":94.62,"sentiment":"neutral","sentiment_score":0.22471172362565994},{"text":"Obviously, hybrid is coming quite do you have a hybrid or just normal?","start":94.62,"end":98.0,"sentiment":"neutral","sentiment_score":0.01594084630218836}],"sentiment":"neutral","sentiment_score":0.07967088231816888,"num_words":40,"start":84.62,"end":98.0},{"sentences":[{"text":"Yeah.","start":107.045,"end":107.545,"sentiment":"neutral","sentiment_score":0.1055176854133606},{"text":"Yeah.","start":107.765,"end":108.165,"sentiment":"neutral","sentiment_score":0.16263636946678162},{"text":"Nice.","start":108.165,"end":108.665,"sentiment":"positive","sentiment_score":0.42026787996292114},{"text":"Yeah.","start":109.685,"end":110.1,"sentiment":"neutral","sentiment_score":0.12870433926582336},{"text":"Mhmm.","start":116.82,"end":117.32,"sentiment":"neutral","sentiment_score":0.093691386282444}],"sentiment":"neutral","sentiment_score":0.18216353207826613,"num_words":5,"start":107.045,"end":117.32},{"sentences":[{"text":"Yeah.","start":120.34,"end":120.84,"sentiment":"positive","sentiment_score":0.5629136562347412},{"text":"Value for money.","start":121.46,"end":122.259995,"sentiment":"positive","sentiment_score":0.5179728666941324},{"text":"I was just like, you just couldn't really compare to much else, really.","start":122.259995,"end":125.495,"sentiment":"neutral","sentiment_score":0.21158890999280489},{"text":"And yeah.","start":126.835,"end":129.255,"sentiment":"neutral","sentiment_score":0.02094493852928281},{"text":"Exactly.","start":131.155,"end":131.655,"sentiment":"neutral","sentiment_score":0.01782279461622238}],"sentiment":"neutral","sentiment_score":0.2463600378949195,"num_words":20,"start":120.34,"end":131.655},{"sentences":[{"text":"Like, we looked at that too, and I was just like, I just can't justify it when the Haval is like, we got pretty good warranty, like, seven years on it.","start":131.955,"end":139.37431,"sentiment":"neutral","sentiment_score":0.023115931859900875},{"text":"So I was like, oh, well, if something happens, then I got warranty on it.","start":139.37431,"end":145.83723,"sentiment":"neutral","sentiment_score":0.07204998259743055},{"text":"And, yeah, we love it.","start":145.83723,"end":147.99155,"sentiment":"positive","sentiment_score":0.3705634117126465},{"text":"It's been great.","start":147.99155,"end":149.28413,"sentiment":"positive","sentiment_score":0.6479435761769613},{"text":"Yeah.","start":149.28413,"end":149.715,"sentiment":"neutral","sentiment_score":0.25188103318214417}],"sentiment":"neutral","sentiment_score":0.10628858994353901,"num_words":55,"start":131.955,"end":149.715},{"sentences":[{"text":"Yeah.","start":150.675,"end":151.155,"sentiment":"neutral","sentiment_score":0.18963174521923065},{"text":"No.","start":151.155,"end":151.47499,"sentiment":"neutral","sentiment_score":0.10820509493350984},{"text":"It's been it's been really good.","start":151.47499,"end":153.075,"sentiment":"positive","sentiment_score":0.3393569042285283},{"text":"And so is that one finance as well, did you say?","start":153.075,"end":156.135,"sentiment":"neutral","sentiment_score":0.028777528384869747},{"text":"Okay.","start":172.20999,"end":172.70999,"sentiment":"neutral","sentiment_score":-0.018743714317679405}],"sentiment":"neutral","sentiment_score":0.1315893681719899,"num_words":20,"start":150.675,"end":172.70999},{"sentences":[{"text":"And sorry.","start":173.40999,"end":173.89,"sentiment":"neutral","sentiment_score":-0.020872685126960278},{"text":"Did you say that was about 34, or how much did you say?","start":173.89,"end":180.015,"sentiment":"neutral","sentiment_score":-0.018878032381717976},{"text":"Oh, yes.","start":180.235,"end":180.815,"sentiment":"neutral","sentiment_score":0.004751007072627544},{"text":"Oh, yep.","start":183.675,"end":184.395,"sentiment":"neutral","sentiment_score":0.029870388098061085},{"text":"Okay.","start":184.395,"end":184.71501,"sentiment":"neutral","sentiment_score":0.11204728484153748}],"sentiment":"neutral","sentiment_score":-0.005293485801666975,"num_words":20,"start":173.40999,"end":184.71501},{"sentences":[{"text":"Perfect.","start":184.71501,"end":185.21501,"sentiment":"neutral","sentiment_score":0.2182866334915161},{"text":"Now do you also have cleaning equipment of about 10,000 roughly?","start":187.35501,"end":195.88,"sentiment":"neutral","sentiment_score":0.02234793361276388},{"text":"Yeah.","start":196.5,"end":196.74,"sentiment":"neutral","sentiment_score":0.02584254741668701},{"text":"Okay.","start":196.74,"end":197.06,"sentiment":"neutral","sentiment_score":0.054948076605796814},{"text":"Cool.","start":197.06,"end":197.54001,"sentiment":"neutral","sentiment_score":0.06817623972892761}],"sentiment":"neutral","sentiment_score":0.04087205113222202,"num_words":15,"start":184.71501,"end":197.54001},{"sentences":[{"text":"And then a credit card for about $3.","start":197.54001,"end":200.28,"sentiment":"neutral","sentiment_score":0.030565543100237846},{"text":"Mhmm.","start":212.195,"end":212.435,"sentiment":"neutral","sentiment_score":-0.033404476940631866},{"text":"How much is worth if you sold it?","start":212.435,"end":214.17,"sentiment":"neutral","sentiment_score":-0.054949667770415545},{"text":"Like, if you were to like, obviously, your asset assets.","start":214.17,"end":217.12999,"sentiment":"neutral","sentiment_score":-0.05050094611942768},{"text":"Sorry.","start":217.12999,"end":217.29,"sentiment":"neutral","sentiment_score":-0.04917598515748978}],"sentiment":"neutral","sentiment_score":-0.02795224716620786,"num_words":28,"start":197.54001,"end":217.29},{"sentences":[{"text":"Like, if you were to sell it, how much could you get for it?","start":217.29,"end":220.82999,"sentiment":"neutral","sentiment_score":0.010276299302599259},{"text":"Leave it about that?","start":224.81,"end":225.60999,"sentiment":"neutral","sentiment_score":0.027349863667041063},{"text":"Yeah.","start":225.60999,"end":226.10999,"sentiment":"neutral","sentiment_score":0.10541126132011414},{"text":"Perfect.","start":226.295,"end":226.61499,"sentiment":"positive","sentiment_score":0.43151023983955383},{"text":"And did you also have the credit card, did you say?","start":226.61499,"end":229.11499,"sentiment":"neutral","sentiment_score":0.10880420695651662}],"sentiment":"neutral","sentiment_score":0.06409791685760982,"num_words":31,"start":217.29,"end":229.11499},{"sentences":[{"text":"About 5.","start":234.61499,"end":235.33499,"sentiment":"neutral","sentiment_score":0.05896277725696564},{"text":"Perfect.","start":235.33499,"end":235.83499,"sentiment":"neutral","sentiment_score":0.22961357235908508},{"text":"Any other new assets we haven't gone through that's changed?","start":236.535,"end":243.14,"sentiment":"neutral","sentiment_score":0.0777653094381094},{"text":"Motorbikes or both?","start":244.56,"end":246.18,"sentiment":"neutral","sentiment_score":0.02412097156047821},{"text":"It it usually depends on how it's structured.","start":252.31999,"end":254.595,"sentiment":"neutral","sentiment_score":-0.0036043984291609377}],"sentiment":"neutral","sentiment_score":0.04869666452092739,"num_words":24,"start":234.61499,"end":254.595},{"sentences":[{"text":"So if it's a partnership and it would be more tied to your name, I can put it down.","start":254.595,"end":259.095,"sentiment":"neutral","sentiment_score":0.0074427641536060135},{"text":"Obviously, if it's a company structure, then it's usually a little bit different.","start":259.235,"end":263.255,"sentiment":"neutral","sentiment_score":-0.0009318996632758242},{"text":"Partnership.","start":265.955,"end":266.455,"sentiment":"neutral","sentiment_score":0.0016010147519409657},{"text":"Alright.","start":266.675,"end":266.995,"sentiment":"neutral","sentiment_score":0.05693074315786362},{"text":"Perfect.","start":266.995,"end":267.475,"sentiment":"neutral","sentiment_score":0.1654360294342041}],"sentiment":"neutral","sentiment_score":0.010093303161141064,"num_words":35,"start":254.595,"end":267.475},{"sentences":[{"text":"Do you know how much the business will be worth?","start":267.475,"end":270.93,"sentiment":"neutral","sentiment_score":0.051632427237927915},{"text":"Mhmm.","start":278.59,"end":279.07,"sentiment":"neutral","sentiment_score":-0.007024398539215326},{"text":"And do you know roughly what that might be?","start":279.07,"end":280.995,"sentiment":"neutral","sentiment_score":-0.026120366839071114},{"text":"Okay.","start":287.635,"end":288.135,"sentiment":"neutral","sentiment_score":0.10255815088748932},{"text":"Perfect.","start":288.195,"end":288.695,"sentiment":"neutral","sentiment_score":0.22749149799346924}],"sentiment":"neutral","sentiment_score":0.027466646416790107,"num_words":22,"start":267.475,"end":288.695},{"sentences":[{"text":"Great.","start":291.07498,"end":291.57498,"sentiment":"positive","sentiment_score":0.4638315439224243},{"text":"Now health and lifestyle wise, I have you down there as a nonsmoker.","start":291.955,"end":295.43,"sentiment":"neutral","sentiment_score":0.25501074813879454},{"text":"Is that correct?","start":295.65,"end":296.47,"sentiment":"neutral","sentiment_score":0.14669162531693777},{"text":"Yep.","start":298.13,"end":298.61002,"sentiment":"neutral","sentiment_score":0.11189843714237212},{"text":"Perfect.","start":298.61002,"end":298.93,"sentiment":"neutral","sentiment_score":0.2693186104297638}],"sentiment":"neutral","sentiment_score":0.24211911543419487,"num_words":19,"start":291.07498,"end":298.93},{"sentences":[{"text":"And have you had any changes to your health in the last twelve months?","start":298.93,"end":302.13,"sentiment":"neutral","sentiment_score":0.054495422169566154},{"text":"Any injuries or issues or anything?","start":302.13,"end":305.43,"sentiment":"neutral","sentiment_score":-0.0034224558621644974},{"text":"Okay.","start":311.905,"end":312.405,"sentiment":"neutral","sentiment_score":0.009933661669492722},{"text":"And do you take insulin for it?","start":312.465,"end":316.00497,"sentiment":"neutral","sentiment_score":0.001772768529398101},{"text":"No.","start":318.705,"end":319.205,"sentiment":"neutral","sentiment_score":-0.02816881239414215}],"sentiment":"neutral","sentiment_score":0.025399151868347465,"num_words":29,"start":298.93,"end":319.205},{"sentences":[{"text":"Okay.","start":323.87003,"end":324.15002,"sentiment":"neutral","sentiment_score":0.02082420140504837},{"text":"Oh.","start":324.15002,"end":324.43002,"sentiment":"neutral","sentiment_score":0.030652426183223724},{"text":"Oh, yes.","start":324.43002,"end":324.91,"sentiment":"neutral","sentiment_score":0.04800639674067497},{"text":"Yep.","start":324.91,"end":325.23,"sentiment":"neutral","sentiment_score":0.06375230848789215},{"text":"Yep.","start":325.23,"end":325.55002,"sentiment":"neutral","sentiment_score":0.05350325629115105}],"sentiment":"neutral","sentiment_score":0.04412416430811087,"num_words":6,"start":323.87003,"end":325.55002},{"sentences":[{"text":"And when did you get diagnosed?","start":325.55002,"end":331.49002,"sentiment":"neutral","sentiment_score":0.011016308329999447},{"text":"Do you remember?","start":331.87,"end":332.61002,"sentiment":"neutral","sentiment_score":0.009193502676983675},{"text":"In May.","start":334.03,"end":334.59,"sentiment":"neutral","sentiment_score":0.02754076663404703},{"text":"Okay.","start":334.59,"end":334.905,"sentiment":"neutral","sentiment_score":0.06493546813726425},{"text":"And are you feeling okay on the medication and everything?","start":335.465,"end":338.505,"sentiment":"neutral","sentiment_score":0.12873135581612588}],"sentiment":"neutral","sentiment_score":0.06822767807170749,"num_words":22,"start":325.55002,"end":338.505},{"sentences":[{"text":"Like, it's all kind of tracking okay so far?","start":338.505,"end":341.305,"sentiment":"neutral","sentiment_score":0.1184455073542065},{"text":"Obviously, it's early.","start":341.305,"end":342.425,"sentiment":"neutral","sentiment_score":0.03994118173917135},{"text":"Yeah.","start":342.425,"end":342.925,"sentiment":"neutral","sentiment_score":0.0543900765478611},{"text":"Okay.","start":352.6,"end":353.1,"sentiment":"neutral","sentiment_score":0.09531550854444504},{"text":"Okay.","start":353.96,"end":354.36,"sentiment":"neutral","sentiment_score":0.09759744256734848}],"sentiment":"neutral","sentiment_score":0.09554240927100181,"num_words":15,"start":338.505,"end":354.36},{"sentences":[{"text":"Okay.","start":354.36,"end":354.84,"sentiment":"neutral","sentiment_score":0.222676619887352},{"text":"Perfect.","start":354.84,"end":355.32,"sentiment":"positive","sentiment_score":0.7035480737686157},{"text":"That's good.","start":355.32,"end":355.72,"sentiment":"positive","sentiment_score":0.7308890521526337},{"text":"And you can you haven't had any issues, like, working or anything?","start":355.72,"end":358.78,"sentiment":"neutral","sentiment_score":0.19897228789826235},{"text":"No.","start":360.52,"end":361.02,"sentiment":"neutral","sentiment_score":-0.055269673466682434}],"sentiment":"neutral","sentiment_score":0.27767062231021766,"num_words":17,"start":354.36,"end":361.02},{"sentences":[{"text":"Okay.","start":361.725,"end":361.805,"sentiment":"neutral","sentiment_score":0.022176718339323997},{"text":"Okay.","start":361.805,"end":362.205,"sentiment":"neutral","sentiment_score":0.10946965962648392},{"text":"That's good.","start":362.205,"end":363.025,"sentiment":"neutral","sentiment_score":0.29864877462387085},{"text":"No.","start":364.925,"end":365.32498,"sentiment":"neutral","sentiment_score":-0.02864987403154373},{"text":"Because you already have the policy in place.","start":365.32498,"end":367.245,"sentiment":"neutral","sentiment_score":0.04226398514583707}],"sentiment":"neutral","sentiment_score":0.0798773795652848,"num_words":13,"start":361.725,"end":367.245},{"sentences":[{"text":"So that's a really good thing with what you already have.","start":367.245,"end":370.385,"sentiment":"neutral","sentiment_score":0.14117886126041412},{"text":"It would be harder if you had nothing and you told me today, I wanna apply for cover.","start":371.085,"end":377.11,"sentiment":"neutral","sentiment_score":-0.06530509309636222},{"text":"The insurers, especially being a recent diagnosis, they would want you to be on medication for a lot longer to see how everything is tracking, and they could apply, like, a loading, just increasing premium or an exclusion for something not being covered.","start":377.33,"end":395.885,"sentiment":"neutral","sentiment_score":-0.05698426773901596},{"text":"But the good thing for you is you already have your cover in 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yeah.","start":415.36,"end":417.53998,"sentiment":"neutral","sentiment_score":0.0035450483361879983},{"text":"Mhmm.","start":422.15997,"end":422.565,"sentiment":"neutral","sentiment_score":-0.015416613779962065},{"text":"Okay.","start":423.925,"end":424.425,"sentiment":"neutral","sentiment_score":0.008029229938983917}],"sentiment":"neutral","sentiment_score":0.1286176925744204,"num_words":17,"start":412.08,"end":424.425},{"sentences":[{"text":"Do you take do you sleep with the machine?","start":424.48502,"end":427.305,"sentiment":"neutral","sentiment_score":-0.005207947144905726},{"text":"No.","start":428.725,"end":429.045,"sentiment":"neutral","sentiment_score":-0.0211927592754364},{"text":"Okay.","start":429.045,"end":429.545,"sentiment":"neutral","sentiment_score":0.030927274376153942},{"text":"Okay.","start":431.525,"end":431.765,"sentiment":"neutral","sentiment_score":0.11344465613365172},{"text":"That's all good.","start":431.765,"end":433.385,"sentiment":"neutral","sentiment_score":0.3141140143076579}],"sentiment":"neutral","sentiment_score":0.06790997932354609,"num_words":15,"start":424.48502,"end":433.385},{"sentences":[{"text":"So, yes, it's good that we have your cover in place.","start":433.445,"end":436.265,"sentiment":"positive","sentiment_score":0.38364244591106067},{"text":"That is very good.","start":437.99,"end":439.51,"sentiment":"positive","sentiment_score":0.4296312779188156},{"text":"Now if anything ever were to eventuate, usually not really with type two.","start":439.51,"end":444.65,"sentiment":"neutral","sentiment_score":-0.02160221653488966},{"text":"But if anything does eventuate for any reason and you can't work, just let us know because you do have pretty decent cover in place if it ever needed to get to the point where you can't work or you need to claim on anything.","start":445.75,"end":458.995,"sentiment":"neutral","sentiment_score":0.031842516859372456},{"text":"Yep.","start":460.41498,"end":460.91498,"sentiment":"neutral","sentiment_score":0.11023068428039552}],"sentiment":"neutral","sentiment_score":0.09730955600939892,"num_words":74,"start":433.445,"end":460.91498},{"sentences":[{"text":"Perfect.","start":460.97498,"end":461.47498,"sentiment":"neutral","sentiment_score":0.02933088131248951},{"text":"Otherwise, estate planning wise, do you know if you guys have a will or power of attorney or anything like that in place?","start":462.735,"end":469.47,"sentiment":"neutral","sentiment_score":0.002159119219235752},{"text":"No.","start":474.57,"end":474.89,"sentiment":"neutral","sentiment_score":-0.16855087876319885},{"text":"That's all good.","start":474.89,"end":475.95,"sentiment":"neutral","sentiment_score":0.11453835169474284},{"text":"Do you know someone you can get it done through if that is something you guys are interested in, or would you like us to send you some information on some of what we yeah.","start":477.61002,"end":489.365,"sentiment":"neutral","sentiment_score":0.0753818430006504}],"sentiment":"neutral","sentiment_score":0.04591141753490009,"num_words":63,"start":460.97498,"end":489.365},{"sentences":[{"text":"Yep.","start":490.705,"end":491.205,"sentiment":"neutral","sentiment_score":0.01598985120654106},{"text":"No.","start":494.065,"end":494.38498,"sentiment":"neutral","sentiment_score":-0.06561112403869629},{"text":"Most people are the same, to be honest.","start":494.38498,"end":495.82498,"sentiment":"neutral","sentiment_score":-0.026743391063064337},{"text":"It's usually doing the annual review.","start":495.82498,"end":497.10498,"sentiment":"neutral","sentiment_score":0.008757234861453375},{"text":"It's like, oh, yeah.","start":497.10498,"end":498.13998,"sentiment":"neutral","sentiment_score":-0.03431165963411331}],"sentiment":"neutral","sentiment_score":-0.017413581535220147,"num_words":20,"start":490.705,"end":498.13998},{"sentences":[{"text":"I just forget about that.","start":498.52,"end":499.47998,"sentiment":"neutral","sentiment_score":-0.06165757924318314},{"text":"I probably should do that.","start":499.47998,"end":500.78,"sentiment":"neutral","sentiment_score":-0.007268526405096054},{"text":"So what I will do is I will get the team to send you an email.","start":501.47998,"end":505.82,"sentiment":"neutral","sentiment_score":0.1300683654844761},{"text":"They'll include, like, a brochure of a firm that we work with.","start":506.36,"end":509.32,"sentiment":"neutral","sentiment_score":0.1452458370476961},{"text":"There's some general pricing and stuff like that as well.","start":509.32,"end":511.965,"sentiment":"neutral","sentiment_score":0.12103897258639336}],"sentiment":"neutral","sentiment_score":0.09770423104055226,"num_words":48,"start":498.52,"end":511.965},{"sentences":[{"text":"It's a good little reminder then if it's in your inbox and if you don't wanna go with them, at least you might have a bit of a pricing comparison if if you do look more locally to you as well.","start":513.005,"end":523.105,"sentiment":"neutral","sentiment_score":0.16383897095191768},{"text":"Otherwise, they're really good.","start":523.96497,"end":525.425,"sentiment":"positive","sentiment_score":0.44076551496982574},{"text":"Now when it comes to your super and your insurances, I don't actually have a nomination on oh, no.","start":526.5,"end":534.89996,"sentiment":"neutral","sentiment_score":-0.07939703135113967},{"text":"Actually, I do.","start":534.89996,"end":535.62,"sentiment":"neutral","sentiment_score":0.0071085623155037565},{"text":"I have Stacy, which is great.","start":535.62,"end":537.705,"sentiment":"neutral","sentiment_score":0.08463382783035438}],"sentiment":"neutral","sentiment_score":0.10275404009814948,"num_words":73,"start":513.005,"end":537.705},{"sentences":[{"text":"So correct.","start":537.705,"end":541.085,"sentiment":"neutral","sentiment_score":0.06484969332814217},{"text":"So for your hub 24, so for your superannuation let me just triple check-in the system here for you.","start":542.425,"end":549.565,"sentiment":"neutral","sentiment_score":0.06787889882137901},{"text":"Yep.","start":552.10504,"end":552.505,"sentiment":"neutral","sentiment_score":0.06063001975417137},{"text":"No.","start":552.505,"end":552.825,"sentiment":"neutral","sentiment_score":0.029323434457182884},{"text":"We have Stacy listed for your super as well at a 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position.","start":578.92505,"end":587.57,"sentiment":"neutral","sentiment_score":-0.06950787240639329}],"sentiment":"neutral","sentiment_score":-0.030503647792077548,"num_words":37,"start":558.2,"end":587.57},{"sentences":[{"text":"And with the the recency of the type two, they would say you need to be on medication for a little bit longer before they can look at it.","start":589.23004,"end":598.52496,"sentiment":"neutral","sentiment_score":-0.08674317803876154},{"text":"And, yeah, I can make a little note here that if you want, we could reach out in maybe no?","start":601.225,"end":609.785,"sentiment":"neutral","sentiment_score":0.09674267722293735},{"text":"Okay.","start":609.785,"end":610.08,"sentiment":"neutral","sentiment_score":0.05962277948856354},{"text":"If anything does change, though, let us know.","start":610.4,"end":612.4,"sentiment":"neutral","sentiment_score":0.03572360146790743},{"text":"Or even next under review, we can reassess it because then it's been a little bit longer for you and and have a look at it for you.","start":612.4,"end":619.60004,"sentiment":"neutral","sentiment_score":0.07845734618604183}],"sentiment":"neutral","sentiment_score":0.022808356578786704,"num_words":86,"start":589.23004,"end":619.60004},{"sentences":[{"text":"You still have 8,981 per month in your income protection.","start":619.60004,"end":628.53503,"sentiment":"neutral","sentiment_score":0.048019557073712346},{"text":"Yep.","start":631.555,"end":632.055,"sentiment":"positive","sentiment_score":0.3643020987510681},{"text":"Perfect.","start":632.355,"end":632.855,"sentiment":"positive","sentiment_score":0.6135653257369995},{"text":"Now let me see here.","start":634.195,"end":635.815,"sentiment":"positive","sentiment_score":0.33976457118988035},{"text":"I guess other things during under review, which is good to check-in is goals.","start":637.795,"end":641.87994,"sentiment":"neutral","sentiment_score":0.29658282335315433}],"sentiment":"neutral","sentiment_score":0.23577565735866945,"num_words":31,"start":619.60004,"end":641.87994},{"sentences":[{"text":"So stuff that you are working towards or that you are wanting to achieve and kind of see how things are tracking.","start":641.87994,"end":648.22,"sentiment":"neutral","sentiment_score":0.33200673826716165},{"text":"Now last time we spoke to you, we had that your main focus was through focus on paying down any debt, which, obviously, when you sold the property, you got rid of most of that, which is good.","start":649.0,"end":661.335,"sentiment":"neutral","sentiment_score":0.22084497699612066},{"text":"And, otherwise, it was doing some travel back to Wales.","start":662.35504,"end":667.82,"sentiment":"neutral","sentiment_score":0.05821950994431972},{"text":"Did you guys end up going on a holiday, or is that still something you are planning, or is that, like, a ongoing yeah.","start":668.04,"end":674.7,"sentiment":"neutral","sentiment_score":0.026947883268197376},{"text":"Oh, that's nice.","start":683.175,"end":684.315,"sentiment":"neutral","sentiment_score":0.30942336718241376}],"sentiment":"neutral","sentiment_score":0.18405640997069397,"num_words":97,"start":641.87994,"end":684.315},{"sentences":[{"text":"Family back back home.","start":684.375,"end":686.235,"sentiment":"neutral","sentiment_score":0.12106432765722275},{"text":"Yeah.","start":687.815,"end":688.315,"sentiment":"neutral","sentiment_score":0.14003482460975647},{"text":"Oh, nice.","start":689.015,"end":689.755,"sentiment":"positive","sentiment_score":0.3408985137939453},{"text":"Lovely.","start":692.13,"end":692.63,"sentiment":"neutral","sentiment_score":0.2336955368518829},{"text":"Jealous.","start":693.09,"end":693.59,"sentiment":"negative","sentiment_score":-0.5681344866752625}],"sentiment":"neutral","sentiment_score":0.10796113477812873,"num_words":9,"start":684.375,"end":693.59},{"sentences":[{"text":"I memories, though.","start":696.37,"end":697.89,"sentiment":"neutral","sentiment_score":-0.1593103657166163},{"text":"It's like I'm if you if you do hear a bit of an accent, I'm Swedish.","start":697.89,"end":701.27,"sentiment":"neutral","sentiment_score":-0.12278833007439971},{"text":"So yeah.","start":702.29004,"end":704.21,"sentiment":"neutral","sentiment_score":-0.10932387039065362},{"text":"So if you do hear hear a little twangs every now and then, it's it's just the three just coming 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yeah.","start":727.2,"end":728.9,"sentiment":"neutral","sentiment_score":0.0575305987149477},{"text":"Yeah.","start":730.0,"end":730.5,"sentiment":"neutral","sentiment_score":0.09030026197433472},{"text":"Now is there anything else that you're kind of working towards in the next couple of years otherwise?","start":730.8,"end":746.935,"sentiment":"neutral","sentiment_score":0.14734277977711624}],"sentiment":"neutral","sentiment_score":0.06499529015962724,"num_words":54,"start":717.89496,"end":746.935},{"sentences":[{"text":"Yep.","start":747.23505,"end":747.45,"sentiment":"neutral","sentiment_score":0.16846096515655518},{"text":"Yep.","start":752.25,"end":752.75,"sentiment":"neutral","sentiment_score":-0.1271611601114273},{"text":"I just focused on 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well.","start":780.32996,"end":792.225,"sentiment":"positive","sentiment_score":0.4475656964949199},{"text":"Yeah.","start":804.38,"end":804.7,"sentiment":"neutral","sentiment_score":0.0674566924571991},{"text":"About $17.05 $2.02 0 before tax.","start":804.7,"end":808.88,"sentiment":"neutral","sentiment_score":0.054335460998117924}],"sentiment":"positive","sentiment_score":0.3735972390171479,"num_words":44,"start":777.29,"end":808.88},{"sentences":[{"text":"Yes.","start":809.02,"end":809.52,"sentiment":"neutral","sentiment_score":0.05880293995141983},{"text":"Yeah.","start":822.235,"end":822.735,"sentiment":"neutral","sentiment_score":0.03583059087395668},{"text":"Some sometimes, HTTP is great for knowledge, but it's also not to be relied upon because often it's a bit outdated with information and stuff.","start":826.05,"end":837.03,"sentiment":"neutral","sentiment_score":0.019710273891687394},{"text":"But it is it is a good kind of thing to do a bit of guidance.","start":837.09,"end":840.385,"sentiment":"positive","sentiment_score":0.34233582951128483},{"text":"And, yes, obviously, because if you do have about $1,717,520, now that is taxed at 15% in super.","start":840.385,"end":848.005,"sentiment":"neutral","sentiment_score":0.2011699386768871}],"sentiment":"neutral","sentiment_score":0.15878397617183748,"num_words":61,"start":809.02,"end":848.005},{"sentences":[{"text":"So, obviously, a little bit less, but but still, obviously, because you still have plenty of time until retirement, it definitely compounds and makes a a a pretty big difference.","start":848.78503,"end":861.61,"sentiment":"neutral","sentiment_score":0.3317018739879131},{"text":"And do you think that at this point, you would want to start drawing an income from super when you turn 60, or do you think you'd work longer, or you kind of as soon as you can, you'd wanna retire?","start":861.67,"end":874.345,"sentiment":"neutral","sentiment_score":0.12401166576437833},{"text":"Yep.","start":884.74,"end":885.24,"sentiment":"neutral","sentiment_score":0.07512006163597107},{"text":"Yep.","start":890.18,"end":890.68,"sentiment":"neutral","sentiment_score":0.04904475435614586},{"text":"Still good, though.","start":894.26,"end":895.445,"sentiment":"neutral","sentiment_score":0.020821856955687206}],"sentiment":"neutral","sentiment_score":0.20029164345836953,"num_words":76,"start":848.78503,"end":895.445},{"sentences":[{"text":"Yeah.","start":896.145,"end":896.645,"sentiment":"neutral","sentiment_score":0.08555211126804352},{"text":"Yes.","start":903.825,"end":904.325,"sentiment":"neutral","sentiment_score":0.14174525439739227},{"text":"Yes.","start":904.625,"end":905.125,"sentiment":"neutral","sentiment_score":0.14883068203926086},{"text":"And that is basically what we'll go through next for you for your.","start":905.34503,"end":908.885,"sentiment":"neutral","sentiment_score":0.1764284624503209},{"text":"Do you have access to your email at all there, Anthony?","start":910.57,"end":913.71,"sentiment":"neutral","sentiment_score":0.08678297833962874}],"sentiment":"neutral","sentiment_score":0.13423373412202905,"num_words":27,"start":896.145,"end":913.71},{"sentences":[{"text":"Because I have just sent you an email with some documents to go through, which does break down your performance and your investments and your super and everything in a bit more detail if you can access it.","start":919.05,"end":933.245,"sentiment":"neutral","sentiment_score":0.14197214781061598},{"text":"Yep.","start":937.225,"end":937.725,"sentiment":"neutral","sentiment_score":0.015238474123179913},{"text":"Now we have recently changed software as well, so sometimes it does end up in the spam folder if it's the first time we're sending it to you through the new software.","start":941.72,"end":952.69995,"sentiment":"neutral","sentiment_score":-0.011351981083862484},{"text":"It should say that it came directly from myself as well.","start":953.56,"end":957.075,"sentiment":"neutral","sentiment_score":0.09629306603561748},{"text":"Let me triple check for you.","start":965.29504,"end":966.995,"sentiment":"neutral","sentiment_score":0.010648837933937708}],"sentiment":"neutral","sentiment_score":0.07011401647998189,"num_words":88,"start":919.05,"end":966.995},{"sentences":[{"text":"Yes.","start":967.135,"end":967.56,"sentiment":"neutral","sentiment_score":0.03687281906604767},{"text":"Anthony r Blackett, yeah, at Gmail dot com.","start":967.56,"end":971.18,"sentiment":"neutral","sentiment_score":0.026178616331890225},{"text":"Still hot?","start":971.8,"end":972.62,"sentiment":"neutral","sentiment_score":0.018867580220103264},{"text":"Yes.","start":974.84,"end":975.34,"sentiment":"neutral","sentiment_score":0.06291945278644562},{"text":"Yes.","start":975.64,"end":976.14,"sentiment":"neutral","sentiment_score":0.2474738508462906}],"sentiment":"neutral","sentiment_score":0.04572540106108555,"num_words":13,"start":967.135,"end":976.14},{"sentences":[{"text":"Perfect.","start":976.2,"end":976.7,"sentiment":"positive","sentiment_score":0.6584235429763794},{"text":"Glover.","start":976.84,"end":977.32,"sentiment":"positive","sentiment_score":0.39165228605270386},{"text":"Yes.","start":977.32,"end":977.82,"sentiment":"neutral","sentiment_score":0.25799545645713806},{"text":"Now it will have a link, and it says sign now, but it will allow you to open up and look at everything first before it prompts you to sign anything.","start":978.6,"end":986.92505,"sentiment":"neutral","sentiment_score":0.1276381913452379},{"text":"So just clicking on the link doesn't mean you're signing right away.","start":986.92505,"end":989.66504,"sentiment":"neutral","sentiment_score":0.017361711400250595}],"sentiment":"neutral","sentiment_score":0.11898251639112183,"num_words":46,"start":976.2,"end":989.66504},{"sentences":[{"text":"Now you should then have a Super Insurance summary first, I believe.","start":992.205,"end":997.92,"sentiment":"neutral","sentiment_score":0.1753440766284863},{"text":"Yes, please.","start":1001.81995,"end":1002.62,"sentiment":"neutral","sentiment_score":0.08453824371099472},{"text":"Yeah.","start":1002.62,"end":1002.86,"sentiment":"neutral","sentiment_score":0.135868102312088},{"text":"Because it will then open up all the attachments for you.","start":1002.86,"end":1005.83997,"sentiment":"neutral","sentiment_score":0.13668568093668332},{"text":"And it should be you can see the first one?","start":1010.54,"end":1015.85504,"sentiment":"neutral","sentiment_score":0.08691012077033519}],"sentiment":"neutral","sentiment_score":0.13282547798007727,"num_words":36,"start":992.205,"end":1015.85504},{"sentences":[{"text":"Some yeah.","start":1018.47504,"end":1019.35504,"sentiment":"neutral","sentiment_score":0.22354792058467865},{"text":"Perfect.","start":1019.35504,"end":1019.755,"sentiment":"positive","sentiment_score":0.4988815188407898},{"text":"So it shows here that you do have your super in hub 24.","start":1019.755,"end":1023.615,"sentiment":"neutral","sentiment_score":0.21306660427496985},{"text":"You do have about 68764 in there.","start":1023.835,"end":1028.98,"sentiment":"neutral","sentiment_score":0.16772030081067765},{"text":"And then underneath it, you can then see your clear view insurances.","start":1029.4401,"end":1033.06,"sentiment":"neutral","sentiment_score":0.16753579303622246}],"sentiment":"neutral","sentiment_score":0.19715185250554765,"num_words":35,"start":1018.47504,"end":1033.06},{"sentences":[{"text":"But you can see here that you do have a pretty decent life and TPD in place as well, and that is 1,511,098 if something were to happen.","start":1033.36,"end":1043.495,"sentiment":"positive","sentiment_score":0.3878013316009726},{"text":"And then underneath that, you can see your income protection policy as well.","start":1043.875,"end":1048.135,"sentiment":"neutral","sentiment_score":0.11781342900716342},{"text":"And you do have that thirty day waiting period, five year benefit period.","start":1048.6749,"end":1052.87,"sentiment":"neutral","sentiment_score":0.17874195140141708},{"text":"Now all three are paid from within hub twenty four, and you do get that 15% tax rebate.","start":1052.93,"end":1059.41,"sentiment":"neutral","sentiment_score":0.20649410370323393},{"text":"So the total premium for all three is 2,325.","start":1059.41,"end":1063.51,"sentiment":"neutral","sentiment_score":0.15450970662964714}],"sentiment":"neutral","sentiment_score":0.24470541304276314,"num_words":81,"start":1033.36,"end":1063.51},{"sentences":[{"text":"Do you have any questions in regards to your insurances?","start":1064.6901,"end":1068.955,"sentiment":"neutral","sentiment_score":0.02624659612774849},{"text":"No.","start":1069.015,"end":1069.515,"sentiment":"neutral","sentiment_score":0.05142762139439583},{"text":"Okay.","start":1069.575,"end":1070.0549,"sentiment":"neutral","sentiment_score":0.2347209006547928},{"text":"Perfect.","start":1070.0549,"end":1070.455,"sentiment":"positive","sentiment_score":0.35522204637527466},{"text":"Now if you click on the next document, it then breaks down all your investments and performance and everything in a bit more detail for you.","start":1070.455,"end":1079.77,"sentiment":"neutral","sentiment_score":0.11636788254747024}],"sentiment":"neutral","sentiment_score":0.10075388399836345,"num_words":39,"start":1064.6901,"end":1079.77},{"sentences":[{"text":"Now this one here, if you're looking on your phone, it can look a little bit messy, but it basically breaks down all your individual investments, how they have performed, how much you have in each individual investment as well, and this is just showing a twelve month period.","start":1079.91,"end":1095.5751,"sentiment":"neutral","sentiment_score":0.09826817926095456},{"text":"Now with the investments and everything as well, I'm sure you've obviously heard on the news and everything.","start":1096.435,"end":1101.955,"sentiment":"neutral","sentiment_score":0.06498920257824163},{"text":"The last months, we have seen a bit of turbulent in the market with everything that's going on.","start":1101.955,"end":1106.79,"sentiment":"neutral","sentiment_score":-0.23385431617498398},{"text":"Obviously, everything in The US saw a bit of fluctuations in the market with Trump as well.","start":1107.3301,"end":1112.47,"sentiment":"neutral","sentiment_score":-0.1200149758335422},{"text":"I'm seeing a bit of fluctuations there.","start":1114.05,"end":1115.81,"sentiment":"neutral","sentiment_score":-0.12996193873030798}],"sentiment":"neutral","sentiment_score":-0.010774490103091396,"num_words":109,"start":1079.91,"end":1115.81},{"sentences":[{"text":"Yep.","start":1115.81,"end":1116.29,"sentiment":"neutral","sentiment_score":0.016436057165265083},{"text":"Definitely.","start":1116.29,"end":1116.79,"sentiment":"neutral","sentiment_score":0.10250400751829147},{"text":"And obviously, more recently with the war and stuff like that, we have seen a bit of fluctuation.","start":1117.0901,"end":1122.105,"sentiment":"neutral","sentiment_score":-0.05722103278256125},{"text":"So, obviously, it's been a bit of a bit of that turbulent twelve months.","start":1122.565,"end":1125.9249,"sentiment":"neutral","sentiment_score":-0.10613536196095603},{"text":"But in saying that, though, your portfolio overall has still done pretty good.","start":1125.9249,"end":1131.225,"sentiment":"positive","sentiment_score":0.41154344150653255}],"sentiment":"neutral","sentiment_score":0.06283257758997857,"num_words":47,"start":1115.81,"end":1131.225},{"sentences":[{"text":"So it's up by 7.53% after fees.","start":1131.285,"end":1137.45,"sentiment":"positive","sentiment_score":0.5639057968344007},{"text":"So it's still quite happy with that given the market conditions in the last twelve months.","start":1137.45,"end":1142.43,"sentiment":"positive","sentiment_score":0.5816884823143482},{"text":"Now if you wanna look at the second column to the right, it shows your internal rate of return.","start":1143.85,"end":1150.795,"sentiment":"neutral","sentiment_score":0.07655510757314532},{"text":"It says note two.","start":1150.795,"end":1152.155,"sentiment":"neutral","sentiment_score":0.028480225708335638},{"text":"Can you see that?","start":1152.155,"end":1153.295,"sentiment":"neutral","sentiment_score":0.030460681300610304}],"sentiment":"neutral","sentiment_score":0.29889333933591844,"num_words":50,"start":1131.285,"end":1153.295},{"sentences":[{"text":"Yes.","start":1158.635,"end":1159.135,"sentiment":"neutral","sentiment_score":0.1081145405769348},{"text":"Yep.","start":1159.1951,"end":1159.595,"sentiment":"neutral","sentiment_score":0.11712092161178587},{"text":"So you can see a range of them.","start":1159.595,"end":1161.115,"sentiment":"neutral","sentiment_score":0.09924914035946131},{"text":"So you can see above nineteen six seven and then seventeen eight two.","start":1161.115,"end":1164.61,"sentiment":"neutral","sentiment_score":0.06281563525016491},{"text":"Like, can you see all of the numbers?","start":1164.61,"end":1166.23,"sentiment":"neutral","sentiment_score":0.047886915039271116}],"sentiment":"neutral","sentiment_score":0.07157829560099109,"num_words":31,"start":1158.635,"end":1166.23},{"sentences":[{"text":"Yep.","start":1167.5701,"end":1167.89,"sentiment":"neutral","sentiment_score":0.06555303931236267},{"text":"Okay.","start":1167.89,"end":1168.21,"sentiment":"neutral","sentiment_score":0.08073921501636505},{"text":"So that is the performance on the individual investments.","start":1168.21,"end":1170.87,"sentiment":"neutral","sentiment_score":0.10527885208527248},{"text":"Now the two that are in brackets, they are down at the moment.","start":1171.01,"end":1176.075,"sentiment":"neutral","sentiment_score":0.04685413780120703},{"text":"All the others are positive.","start":1176.475,"end":1178.0149,"sentiment":"neutral","sentiment_score":0.27169119119644164}],"sentiment":"neutral","sentiment_score":0.10556419553427861,"num_words":29,"start":1167.5701,"end":1178.0149},{"sentences":[{"text":"Does that make sense?","start":1178.1549,"end":1179.2949,"sentiment":"neutral","sentiment_score":0.1850920207798481},{"text":"Yep.","start":1180.715,"end":1181.215,"sentiment":"neutral","sentiment_score":0.04767477512359619},{"text":"So what I would like to talk to you a little bit more about is the top one, that one that's down 19Point67.","start":1181.2749,"end":1189.215,"sentiment":"neutral","sentiment_score":0.029366920904620834},{"text":"That's the Benelong Australian equity.","start":1189.98,"end":1192.24,"sentiment":"neutral","sentiment_score":0.030513421818614005},{"text":"Can you see that one?","start":1192.3,"end":1193.44,"sentiment":"neutral","sentiment_score":0.02978718876838684}],"sentiment":"neutral","sentiment_score":0.04644697610484926,"num_words":38,"start":1178.1549,"end":1193.44},{"sentences":[{"text":"Yep.","start":1195.26,"end":1195.74,"sentiment":"neutral","sentiment_score":0.06956884264945984},{"text":"Perfect.","start":1195.74,"end":1196.24,"sentiment":"positive","sentiment_score":0.365384578704834},{"text":"So, obviously, when it comes to your investments, and the really good thing with Hub twenty four is that we have hundreds of hundreds of different investment options choose from.","start":1196.54,"end":1204.145,"sentiment":"positive","sentiment_score":0.3602791801095009},{"text":"Now sometimes when in investment is underperforming a little bit or a little bit down, it could just be like a cyclical trend.","start":1204.4451,"end":1212.765,"sentiment":"neutral","sentiment_score":-0.09712344440429108},{"text":"So we foresee it coming back around, still being a good investment, and we don't always want to sell when something is down because of those market fluctuations.","start":1212.765,"end":1220.09,"sentiment":"neutral","sentiment_score":-0.0007303405020918165}],"sentiment":"neutral","sentiment_score":0.1083016875817115,"num_words":83,"start":1195.26,"end":1220.09},{"sentences":[{"text":"At the same time, though, if we foresee one investment might not be the best option moving forward, and there are more suitable options, then we also want to be proactive, in making changes if need be to make sure that we do ensure that your superannuation continues to grow and working hard for you, and kind of have you in that good position.","start":1221.59,"end":1245.12,"sentiment":"neutral","sentiment_score":0.09301800251705572},{"text":"Does that make sense?","start":1245.36,"end":1246.42,"sentiment":"neutral","sentiment_score":0.13486211374402046},{"text":"Yep.","start":1247.84,"end":1248.16,"sentiment":"neutral","sentiment_score":0.3284188508987427},{"text":"Perfect.","start":1248.16,"end":1248.66,"sentiment":"positive","sentiment_score":0.6451937556266785},{"text":"So with that Benelon Australian Equity, the investment committee have done a lot of research on the investment, and we have they kind of have said that there is another suitable option that we would like to change it for you if you are happy with it.","start":1248.88,"end":1264.8651,"sentiment":"neutral","sentiment_score":0.22448689538113614}],"sentiment":"neutral","sentiment_score":0.15399228466244844,"num_words":117,"start":1221.59,"end":1264.8651},{"sentences":[{"text":"So, basically, with the Benelung Australian Equity, are you quite familiar with the different types and styles of investment at all, Anthony?","start":1264.8651,"end":1271.98,"sentiment":"neutral","sentiment_score":0.05177537284114144},{"text":"More so like a direct share managed funds, exchange traded fund style of investment?","start":1276.9199,"end":1282.86,"sentiment":"neutral","sentiment_score":0.017007172772926942},{"text":"Like, do you know what like, the difference between the different types that you can invest in?","start":1283.0,"end":1288.575,"sentiment":"neutral","sentiment_score":0.0033715567825471655},{"text":"No.","start":1290.235,"end":1290.735,"sentiment":"neutral","sentiment_score":-0.0916920006275177},{"text":"So basic most people don't.","start":1290.875,"end":1292.895,"sentiment":"neutral","sentiment_score":-0.0692553848028183}],"sentiment":"neutral","sentiment_score":0.01688993494894545,"num_words":59,"start":1264.8651,"end":1292.895},{"sentences":[{"text":"So, basically yeah.","start":1293.275,"end":1297.595,"sentiment":"neutral","sentiment_score":-0.007960041984915733},{"text":"So, basically, the the three top like, the easiest one is, like, a direct share.","start":1297.595,"end":1301.37,"sentiment":"neutral","sentiment_score":0.05414633254210154},{"text":"Let's say you wanna invest directly into a company.","start":1301.37,"end":1303.61,"sentiment":"neutral","sentiment_score":0.055839779062403574},{"text":"So let's say you wanna invest in BHP directly, then that will be a direct share directly into one particular company.","start":1303.61,"end":1310.97,"sentiment":"neutral","sentiment_score":0.07628449442840758},{"text":"So that's pretty straightforward.","start":1310.97,"end":1312.1901,"sentiment":"neutral","sentiment_score":0.17326422408223152}],"sentiment":"neutral","sentiment_score":0.06895969525122872,"num_words":52,"start":1293.275,"end":1312.1901},{"sentences":[{"text":"You then have something that's called a ETF or exchange traded fund.","start":1312.725,"end":1317.465,"sentiment":"neutral","sentiment_score":0.06787633337080479},{"text":"Now that is most of your investments in your portfolio.","start":1317.605,"end":1320.825,"sentiment":"neutral","sentiment_score":0.07575650177896023},{"text":"How they work is that they don't invest in just one particular company, but instead, it's focused on different kind of criteria.","start":1321.845,"end":1331.1,"sentiment":"neutral","sentiment_score":0.07807799073105509},{"text":"So for example, you have one in your portfolio that is called the iShares SMP 500.","start":1331.24,"end":1336.78,"sentiment":"neutral","sentiment_score":0.104094582144171},{"text":"Now what that one investment is that it basically tracks and follows the 500 largest companies listed in The US.","start":1337.88,"end":1345.915,"sentiment":"neutral","sentiment_score":0.13543103411793708}],"sentiment":"neutral","sentiment_score":0.09579913513734936,"num_words":80,"start":1312.725,"end":1345.915},{"sentences":[{"text":"So within one single investment, it's not like you just have exposure to one company.","start":1346.135,"end":1350.395,"sentiment":"neutral","sentiment_score":0.15553472141424815},{"text":"There is 500 in that one single investment option.","start":1350.855,"end":1354.59,"sentiment":"neutral","sentiment_score":0.20629039075639513},{"text":"So, obviously, that means that things are very diversified for you.","start":1355.47,"end":1359.97,"sentiment":"neutral","sentiment_score":0.2957425313917073},{"text":"But then, also, as, like, a company, if one kind of underperforms, it might not make as much of a difference because you do have a range of different companies in there.","start":1360.51,"end":1369.73,"sentiment":"neutral","sentiment_score":-0.12772376582142897},{"text":"And something smaller comes out, something bigger falls in.","start":1370.555,"end":1373.195,"sentiment":"neutral","sentiment_score":0.05581753742363718}],"sentiment":"neutral","sentiment_score":0.050763151498119295,"num_words":76,"start":1346.135,"end":1373.195},{"sentences":[{"text":"So it kind of gives you that good range of diversification.","start":1373.195,"end":1376.015,"sentiment":"neutral","sentiment_score":0.2264002561569214},{"text":"Correct.","start":1379.515,"end":1380.015,"sentiment":"neutral","sentiment_score":0.2311148941516876},{"text":"Exact exactly.","start":1380.475,"end":1381.855,"sentiment":"positive","sentiment_score":0.3540453612804413},{"text":"And that also kind of mitigates risk a little bit as well.","start":1382.09,"end":1384.81,"sentiment":"positive","sentiment_score":0.42657647157708806},{"text":"So, obviously, if you put everything all your eggs into one basket and that one falls through, you feel it a lot more.","start":1384.81,"end":1390.89,"sentiment":"neutral","sentiment_score":0.1673707929642304}],"sentiment":"neutral","sentiment_score":0.25302151697022573,"num_words":49,"start":1373.195,"end":1390.89},{"sentences":[{"text":"So this kind of diversifies things for you.","start":1390.89,"end":1393.05,"sentiment":"neutral","sentiment_score":0.2555147521197796},{"text":"Now how Benelung is slightly different portfolio manager deciding what goes into their specific portfolio with different criteria.","start":1393.05,"end":1407.8551,"sentiment":"neutral","sentiment_score":0.057954672517047987},{"text":"So they are kind of using that more kind of active approach where they are actively buying and selling different investments in order to try to outperform the market instead of kind of tracking an index, if that makes sense.","start":1408.54,"end":1421.2,"sentiment":"neutral","sentiment_score":0.06305354768410325},{"text":"So with Benelon, they have performed really well in the past, and that was why it was added into your portfolio.","start":1423.1849,"end":1430.085,"sentiment":"neutral","sentiment_score":0.14280357460180917},{"text":"But more recently, they have been a little bit slower in making those decisions, which is why we wanna look at swapping you out of it.","start":1430.625,"end":1438.4049,"sentiment":"neutral","sentiment_score":-0.20892589997786742}],"sentiment":"neutral","sentiment_score":0.0281083689986077,"num_words":113,"start":1390.89,"end":1438.4049},{"sentences":[{"text":"One other reason why they were kind of underperforming a little bit was that one of the companies that they had in their portfolio was called the Corporate Travel Group.","start":1439.25,"end":1449.81,"sentiment":"neutral","sentiment_score":-0.31421755949656166},{"text":"I'm not sure if you've heard of that.","start":1449.81,"end":1454.865,"sentiment":"neutral","sentiment_score":-0.15090531762689352},{"text":"Nope.","start":1454.865,"end":1455.365,"sentiment":"neutral","sentiment_score":-0.23608443140983584},{"text":"Basically, that company had a bit of issues with their reporting.","start":1456.0651,"end":1458.805,"sentiment":"negative","sentiment_score":-0.37133443084630097},{"text":"It would actually meant that everything was put on pause.","start":1458.865,"end":1461.8451,"sentiment":"negative","sentiment_score":-0.43831967413425443}],"sentiment":"neutral","sentiment_score":-0.3222954872995615,"num_words":60,"start":1439.25,"end":1461.8451},{"sentences":[{"text":"So because of that, they couldn't trade.","start":1462.145,"end":1464.0651,"sentiment":"neutral","sentiment_score":-0.297934176666396},{"text":"It obviously meant that things fell.","start":1464.0651,"end":1465.925,"sentiment":"negative","sentiment_score":-0.3503965586423874},{"text":"So with Benelong, the good thing is you are not invested in corporate travel group.","start":1466.4199,"end":1470.34,"sentiment":"neutral","sentiment_score":0.025778397917747498},{"text":"You are invested in Benelong.","start":1470.34,"end":1471.7999,"sentiment":"neutral","sentiment_score":-0.012372373417019845},{"text":"But what we can do is we can swap Benelong for another alternative that has done a little bit better for you and gives you that diversification.","start":1472.5,"end":1480.9199,"sentiment":"neutral","sentiment_score":0.12301103080864306}],"sentiment":"neutral","sentiment_score":-0.009030110916743677,"num_words":60,"start":1462.145,"end":1480.9199},{"sentences":[{"text":"So we've done a lot of research on alternatives.","start":1482.585,"end":1485.305,"sentiment":"neutral","sentiment_score":0.03089303399125735},{"text":"And if we are swapping one Australian investment, we wanna still make sure you have exposure to the Australian market.","start":1485.305,"end":1491.805,"sentiment":"neutral","sentiment_score":0.07683881260454654},{"text":"And the one that the investment committee, have found as a very good substitute is called your BetaShares Australia two hundred.","start":1492.185,"end":1499.7,"sentiment":"neutral","sentiment_score":0.19985865588699067},{"text":"Have you ever heard of that?","start":1499.7,"end":1501.0,"sentiment":"neutral","sentiment_score":0.050680964874724545},{"text":"BetaShares a two hundred.","start":1503.2999,"end":1505.96,"sentiment":"neutral","sentiment_score":-0.001245714105607476}],"sentiment":"neutral","sentiment_score":0.10518247107441615,"num_words":60,"start":1482.585,"end":1505.96},{"sentences":[{"text":"No.","start":1508.74,"end":1509.045,"sentiment":"neutral","sentiment_score":-0.05198361724615097},{"text":"Basically, what it is, it is that kind of similar concept through the iShares S and P five hundred where it invests in the 200 largest companies in Australia.","start":1510.9651,"end":1520.745,"sentiment":"neutral","sentiment_score":0.019090730857489437},{"text":"Because, again, we don't wanna make sure you have too much exposure to just US.","start":1521.2201,"end":1525.06,"sentiment":"neutral","sentiment_score":-0.024937111511826517},{"text":"We wanna make sure we diversify things for you.","start":1525.06,"end":1527.4801,"sentiment":"neutral","sentiment_score":0.044417219443453684},{"text":"So what we would like to look at changing, if you are happy to do so, it is just swapping the Benelon Australian equity that have underperformed through a substitute that beta shares a 200 for you.","start":1527.9401,"end":1541.4049,"sentiment":"neutral","sentiment_score":0.09393276797758567}],"sentiment":"neutral","sentiment_score":0.04398745379236701,"num_words":91,"start":1508.74,"end":1541.4049},{"sentences":[{"text":"So it is performing better than the Benelong Australian Equity.","start":1546.0249,"end":1551.32,"sentiment":"neutral","sentiment_score":0.15114110335707664},{"text":"What I can do for you before obviously, if you wanna have a bit of a read, I can send you some reports.","start":1551.38,"end":1557.7999,"sentiment":"neutral","sentiment_score":0.12131318952078404},{"text":"So I can pull pull one report for Benelong Australian Equity and then one for the beta shares a 200 and email that to you.","start":1557.86,"end":1564.9199,"sentiment":"neutral","sentiment_score":0.11690827161073684},{"text":"And that has kind of all the information in regards through the performance and everything like that, if if you would like.","start":1565.0449,"end":1572.325,"sentiment":"neutral","sentiment_score":0.17099623720754276},{"text":"And then once you have a look over that, you can then let me know if you would be happy or comfortable.","start":1572.325,"end":1577.7849,"sentiment":"neutral","sentiment_score":0.20243579149246216}],"sentiment":"neutral","sentiment_score":0.15137084131585618,"num_words":102,"start":1546.0249,"end":1577.7849},{"sentences":[{"text":"Exactly.","start":1579.605,"end":1580.105,"sentiment":"neutral","sentiment_score":0.2215002477169037},{"text":"Yeah.","start":1580.325,"end":1580.67,"sentiment":"neutral","sentiment_score":0.22084617614746097},{"text":"Or if you do have any questions, you can just let me know, and I can kind of just summarize it in the email to make it easy for you.","start":1580.8301,"end":1588.13,"sentiment":"neutral","sentiment_score":0.23292151043812434},{"text":"Yeah.","start":1590.75,"end":1591.15,"sentiment":"neutral","sentiment_score":0.2355828881263733},{"text":"Yeah.","start":1591.15,"end":1591.4701,"sentiment":"positive","sentiment_score":0.3878944516181946}],"sentiment":"neutral","sentiment_score":0.2368667375515489,"num_words":34,"start":1579.605,"end":1591.4701},{"sentences":[{"text":"Beautiful.","start":1591.4701,"end":1591.9701,"sentiment":"positive","sentiment_score":0.6665889024734497},{"text":"I will get that sorted.","start":1592.1901,"end":1593.65,"sentiment":"positive","sentiment_score":0.5472561359405518},{"text":"Now I'll try to have it by end of business day tomorrow, but it might be Monday otherwise, if that's okay.","start":1594.845,"end":1599.985,"sentiment":"neutral","sentiment_score":0.21113052183673495},{"text":"Yep.","start":1601.645,"end":1602.125,"sentiment":"neutral","sentiment_score":0.20604771375656128},{"text":"Okay.","start":1602.125,"end":1602.625,"sentiment":"positive","sentiment_score":0.3618098795413971}],"sentiment":"neutral","sentiment_score":0.28980924600157243,"num_words":29,"start":1591.4701,"end":1602.625},{"sentences":[{"text":"Perfect.","start":1602.765,"end":1603.265,"sentiment":"positive","sentiment_score":0.49450165033340454},{"text":"Now, otherwise, do you have any questions in regards to any of that?","start":1603.5651,"end":1606.625,"sentiment":"neutral","sentiment_score":0.13974611518474725},{"text":"No.","start":1608.285,"end":1608.785,"sentiment":"negative","sentiment_score":-0.4682267606258392},{"text":"Okay.","start":1609.405,"end":1609.83,"sentiment":"neutral","sentiment_score":0.11807823181152344},{"text":"Perfect.","start":1609.99,"end":1610.3099,"sentiment":"positive","sentiment_score":0.3786821663379669}],"sentiment":"neutral","sentiment_score":0.13763145795639822,"num_words":17,"start":1602.765,"end":1610.3099},{"sentences":[{"text":"Now if you can click on the next document for me, it should be a Vanguard index chart, I believe, like a graph.","start":1610.3099,"end":1617.69,"sentiment":"neutral","sentiment_score":0.1946455603060515},{"text":"Yep.","start":1617.99,"end":1618.39,"sentiment":"neutral","sentiment_score":0.13384293019771576},{"text":"Perfect.","start":1618.39,"end":1618.89,"sentiment":"neutral","sentiment_score":0.2987087368965149},{"text":"Have you seen something like this before?","start":1619.11,"end":1621.13,"sentiment":"neutral","sentiment_score":0.1069948992558888},{"text":"Yeah.","start":1623.0299,"end":1623.345,"sentiment":"neutral","sentiment_score":0.16209596395492554}],"sentiment":"neutral","sentiment_score":0.17637757008725946,"num_words":33,"start":1610.3099,"end":1623.345},{"sentences":[{"text":"Perfect.","start":1623.585,"end":1624.085,"sentiment":"positive","sentiment_score":0.37142181396484375},{"text":"Basically, it's just a good visual representation of what we are talking about when we're talking about the market.","start":1624.3049,"end":1629.445,"sentiment":"positive","sentiment_score":0.3734721870798814},{"text":"Now how your portfolio is also invested at the moment is that we have you in a growth portfolio.","start":1630.465,"end":1637.365,"sentiment":"neutral","sentiment_score":0.08394098752423336},{"text":"Do you remember what it means to be a growth investor at all there, Anthony?","start":1638.0701,"end":1641.93,"sentiment":"neutral","sentiment_score":0.0548737828930219},{"text":"No.","start":1646.79,"end":1647.1901,"sentiment":"neutral","sentiment_score":-0.05129804462194443}],"sentiment":"neutral","sentiment_score":0.17880146964029833,"num_words":55,"start":1623.585,"end":1647.1901},{"sentences":[{"text":"No.","start":1647.1901,"end":1647.5901,"sentiment":"neutral","sentiment_score":-0.05425987020134926},{"text":"Most people are the same.","start":1647.5901,"end":1649.03,"sentiment":"neutral","sentiment_score":-0.010503877326846123},{"text":"Don't worry.","start":1649.03,"end":1649.77,"sentiment":"neutral","sentiment_score":0.06907461397349834},{"text":"Essentially, it tells me that you are looking at getting as much growth as you possibly can out of your superannuation while you still have plenty of time, but also that you are comfortable seeing a bit of short term volatility and fluctuations in order to achieve that and fluctuations in order to achieve that growth.","start":1650.5651,"end":1666.7699,"sentiment":"neutral","sentiment_score":0.10478979495487042},{"text":"So it is purchasing a growth, but it's not like your high risk options.","start":1667.1499,"end":1671.1699,"sentiment":"neutral","sentiment_score":0.006843616786812033}],"sentiment":"neutral","sentiment_score":0.0768642195333273,"num_words":78,"start":1647.1901,"end":1671.1699},{"sentences":[{"text":"Now how it also works when it when it comes to a asset allocation is that we have about 80% invested in what we call your growth assets.","start":1672.19,"end":1685.255,"sentiment":"neutral","sentiment_score":0.13954416901937552},{"text":"Now this is a combination of the top four on the graph here.","start":1685.795,"end":1690.2151,"sentiment":"neutral","sentiment_score":0.13833508583215567},{"text":"So you can see US shares, which is, like, your light green line.","start":1690.5951,"end":1694.56,"sentiment":"neutral","sentiment_score":0.10332897878610171},{"text":"You have the Australian shares, which is, like, your dark green.","start":1695.18,"end":1698.8,"sentiment":"neutral","sentiment_score":0.0850151546976783},{"text":"You then have international shares, which is, like, your yellow, and then property, which is, like, your maroon color.","start":1699.1001,"end":1704.56,"sentiment":"neutral","sentiment_score":0.10386798217108376}],"sentiment":"neutral","sentiment_score":0.11854199923220135,"num_words":84,"start":1672.19,"end":1704.56},{"sentences":[{"text":"And you can obviously see from this graph that these are the ones that will give you the most amount of growth, but they also fluctuate the most.","start":1704.9401,"end":1711.9651,"sentiment":"neutral","sentiment_score":0.13467009764696872},{"text":"What's that?","start":1715.785,"end":1716.185,"sentiment":"neutral","sentiment_score":-0.10433998331427574},{"text":"Sorry?","start":1716.185,"end":1716.685,"sentiment":"neutral","sentiment_score":-0.09164699167013168},{"text":"Yes.","start":1728.77,"end":1729.27,"sentiment":"neutral","sentiment_score":0.0059091513976454735},{"text":"Correct.","start":1730.29,"end":1730.79,"sentiment":"neutral","sentiment_score":0.027013927698135376}],"sentiment":"neutral","sentiment_score":0.10616238954279458,"num_words":33,"start":1704.9401,"end":1730.79},{"sentences":[{"text":"But you also see Yeah.","start":1733.65,"end":1736.345,"sentiment":"neutral","sentiment_score":-0.034702109172940254},{"text":"Yep.","start":1738.3251,"end":1738.645,"sentiment":"neutral","sentiment_score":-0.014376023784279823},{"text":"And you can see the the fluctuations that have results.","start":1738.645,"end":1741.625,"sentiment":"neutral","sentiment_score":0.012355809286236762},{"text":"You can Market wise, when it comes to the fluctuations, you can even see Trump earlier.","start":1743.4451,"end":1754.17,"sentiment":"neutral","sentiment_score":-0.023171230568550527},{"text":"Like, you can see that kind of 02/1819.","start":1754.3099,"end":1758.01,"sentiment":"neutral","sentiment_score":0.036555683705955744}],"sentiment":"neutral","sentiment_score":-0.0035655674058943988,"num_words":40,"start":1733.65,"end":1758.01},{"sentences":[{"text":"You can also see the massive hit it took to the market.","start":1758.07,"end":1761.305,"sentiment":"neutral","sentiment_score":0.050470431024829544},{"text":"And, obviously, you have COVID, which is, like, the biggest biggest dip recently.","start":1762.085,"end":1766.185,"sentiment":"neutral","sentiment_score":-0.01300051908653516},{"text":"So so you can see so, basically, it goes hand in hand, right, with different market events that happens.","start":1768.885,"end":1778.8099,"sentiment":"neutral","sentiment_score":0.03169862082914302},{"text":"That is also why time plays a big role.","start":1779.99,"end":1784.17,"sentiment":"neutral","sentiment_score":0.006761425485213597},{"text":"So in a growth portfolio, we ideally would like to make sure that there's an at least six years on your retirement for these fluctuations, which you certainly have behind you.","start":1784.47,"end":1796.5651,"sentiment":"neutral","sentiment_score":0.05503329538529919}],"sentiment":"neutral","sentiment_score":0.03340234769330848,"num_words":84,"start":1758.07,"end":1796.5651},{"sentences":[{"text":"The rest of the investments, about 20%, you then have in your defense it.","start":1798.0651,"end":1803.1101,"sentiment":"neutral","sentiment_score":0.03587249919239964},{"text":"So that is like a combination of the bottom three, like your fixed interest, your cash.","start":1803.1101,"end":1808.15,"sentiment":"neutral","sentiment_score":0.08256534626707435},{"text":"Gold kind of also comes into this a little bit where it's then designed to kind of limit fluctuations and smooth things out for you, but you can see they don't grow as much.","start":1808.15,"end":1817.835,"sentiment":"neutral","sentiment_score":0.07221493417027351},{"text":"So 80% is focusing on that growth for you.","start":1817.835,"end":1821.4349,"sentiment":"neutral","sentiment_score":0.12494051911764675},{"text":"Does that make sense?","start":1821.4349,"end":1822.495,"sentiment":"neutral","sentiment_score":0.07892856374382973}],"sentiment":"neutral","sentiment_score":0.07426944438688603,"num_words":77,"start":1798.0651,"end":1822.495},{"sentences":[{"text":"Yep.","start":1824.875,"end":1825.355,"sentiment":"neutral","sentiment_score":0.2792922258377075},{"text":"Perfect.","start":1825.355,"end":1825.755,"sentiment":"positive","sentiment_score":0.5893714427947998},{"text":"I know you're still happy and comfortable in your growth portfolio.","start":1825.755,"end":1828.735,"sentiment":"positive","sentiment_score":0.49052107063206757},{"text":"Yep.","start":1831.275,"end":1831.775,"sentiment":"neutral","sentiment_score":0.05484985560178757},{"text":"Just changed it?","start":1848.4049,"end":1849.445,"sentiment":"neutral","sentiment_score":0.006524883521099885}],"sentiment":"positive","sentiment_score":0.37287176186766696,"num_words":17,"start":1824.875,"end":1849.445},{"sentences":[{"text":"Yep.","start":1849.445,"end":1849.945,"sentiment":"neutral","sentiment_score":0.029031746089458466},{"text":"Because we have we have done, like I said, the investment, and we always have to act in your best interest.","start":1851.2849,"end":1855.945,"sentiment":"neutral","sentiment_score":0.06595015419381005},{"text":"Sorry.","start":1856.1649,"end":1856.485,"sentiment":"neutral","sentiment_score":-0.07325761020183563},{"text":"I'm sure you would have heard that plenty of times, but there's a lot of legislation in place to protect you, but also making sure they'll report you in a better position.","start":1856.485,"end":1863.37,"sentiment":"neutral","sentiment_score":-0.028054960537701845},{"text":"So the investment committee have done extensive research.","start":1863.37,"end":1866.03,"sentiment":"neutral","sentiment_score":0.04208389844279736}],"sentiment":"neutral","sentiment_score":0.012375235306246886,"num_words":63,"start":1849.445,"end":1866.03},{"sentences":[{"text":"Yeah.","start":1868.8099,"end":1869.3099,"sentiment":"neutral","sentiment_score":-0.08842122554779053},{"text":"Okay.","start":1873.37,"end":1873.69,"sentiment":"neutral","sentiment_score":0.1279968023300171},{"text":"So you're happy to change.","start":1873.69,"end":1874.89,"sentiment":"positive","sentiment_score":0.4556884169578552},{"text":"So the one we're looking at changing, it is Australia, though.","start":1874.89,"end":1877.865,"sentiment":"neutral","sentiment_score":0.05488996698775075},{"text":"It is the Benelong Australia.","start":1877.865,"end":1879.705,"sentiment":"neutral","sentiment_score":0.042747025936841966}],"sentiment":"neutral","sentiment_score":0.1363279316574335,"num_words":23,"start":1868.8099,"end":1879.705},{"sentences":[{"text":"So it is still Australia, and that's the one that's down.","start":1879.705,"end":1882.365,"sentiment":"neutral","sentiment_score":0.022051187316802414},{"text":"It's yes.","start":1886.905,"end":1887.705,"sentiment":"neutral","sentiment_score":0.03242165967822075},{"text":"It's Australia.","start":1887.705,"end":1888.605,"sentiment":"neutral","sentiment_score":0.02888009510934353},{"text":"So it's swapping one Australian investment for another one.","start":1888.6649,"end":1892.4,"sentiment":"neutral","sentiment_score":0.024689917763074238},{"text":"Yeah.","start":1893.1,"end":1893.4199,"sentiment":"neutral","sentiment_score":0.09449028968811037}],"sentiment":"neutral","sentiment_score":0.027274644784629345,"num_words":25,"start":1879.705,"end":1893.4199},{"sentences":[{"text":"Okay.","start":1893.4199,"end":1893.9199,"sentiment":"neutral","sentiment_score":0.1805347204208374},{"text":"So you're happy for us to do that for you, Anthony?","start":1893.98,"end":1896.4,"sentiment":"positive","sentiment_score":0.5452163869684393},{"text":"Yeah.","start":1898.7,"end":1899.1,"sentiment":"neutral","sentiment_score":0.19116750359535217},{"text":"Okay.","start":1899.1,"end":1899.6,"sentiment":"neutral","sentiment_score":0.14585715532302856},{"text":"What I will do anyway, though, is I will send through something that's called a record of advice.","start":1900.7,"end":1906.235,"sentiment":"neutral","sentiment_score":0.11293993973069721}],"sentiment":"neutral","sentiment_score":0.26712057972326875,"num_words":32,"start":1893.4199,"end":1906.235},{"sentences":[{"text":"You don't have to sign it, but it will be emailed to you just so that you have the reference of us making that one investment change for you.","start":1907.255,"end":1916.7151,"sentiment":"neutral","sentiment_score":0.14856013218904363},{"text":"Yep.","start":1918.2151,"end":1918.615,"sentiment":"neutral","sentiment_score":0.1555623710155487},{"text":"Okay.","start":1918.615,"end":1919.0951,"sentiment":"neutral","sentiment_score":0.23121042549610135},{"text":"Perfect.","start":1919.0951,"end":1919.5951,"sentiment":"neutral","sentiment_score":0.3244920074939728},{"text":"Now next document for me, what is that one?","start":1922.01,"end":1926.4099,"sentiment":"neutral","sentiment_score":0.07881335376037492}],"sentiment":"neutral","sentiment_score":0.13972753222759177,"num_words":41,"start":1907.255,"end":1926.4099},{"sentences":[{"text":"Is that your services guide or certificate of currency for ClearView?","start":1926.4099,"end":1930.83,"sentiment":"neutral","sentiment_score":0.044527730481191116},{"text":"Yep.","start":1932.33,"end":1932.73,"sentiment":"neutral","sentiment_score":0.08664443343877792},{"text":"This one here just breaks down your insurances with Clearview in a bit more in detail.","start":1932.73,"end":1936.9349,"sentiment":"neutral","sentiment_score":0.09709823178127408},{"text":"Basically, lets you know that's all paid and up to date for you.","start":1937.235,"end":1940.535,"sentiment":"neutral","sentiment_score":0.13348769912352929},{"text":"Yep.","start":1941.635,"end":1942.135,"sentiment":"neutral","sentiment_score":0.03960726410150528}],"sentiment":"neutral","sentiment_score":0.09297544118903932,"num_words":42,"start":1926.4099,"end":1942.135},{"sentences":[{"text":"And then next one, is that the services guide?","start":1942.275,"end":1949.015,"sentiment":"neutral","sentiment_score":0.03249071352183819},{"text":"Yep.","start":1952.2699,"end":1952.7699,"sentiment":"neutral","sentiment_score":0.05155792832374573},{"text":"Now you probably have seen this a few times before.","start":1952.83,"end":1955.3899,"sentiment":"neutral","sentiment_score":0.05364017188549042},{"text":"It is one of those compliance documents, but it does give you all the important information in regards to us here at Oakview.","start":1955.3899,"end":1961.8099,"sentiment":"neutral","sentiment_score":0.11460663443026335},{"text":"So you can have it obviously read over this in your own time, but no no changes, any any important changes or anything like that.","start":1962.645,"end":1970.425,"sentiment":"neutral","sentiment_score":0.09019253008067608}],"sentiment":"neutral","sentiment_score":0.08486973401159048,"num_words":68,"start":1942.275,"end":1970.425},{"sentences":[{"text":"If you do have a scroll through it, you will also see the the directors, all advices.","start":1970.645,"end":1975.29,"sentiment":"neutral","sentiment_score":0.1055572129347745},{"text":"You will see myself on page 10 if you do wanna put a face to the voice.","start":1975.43,"end":1980.5701,"sentiment":"neutral","sentiment_score":0.09346167392590467},{"text":"But, otherwise, that's all in there for you.","start":1980.87,"end":1984.87,"sentiment":"neutral","sentiment_score":0.14252409618347883},{"text":"Yep.","start":1984.87,"end":1985.27,"sentiment":"neutral","sentiment_score":0.23954854905605316},{"text":"Perfect.","start":1985.27,"end":1985.77,"sentiment":"positive","sentiment_score":0.3622513711452484}],"sentiment":"neutral","sentiment_score":0.11648440377956087,"num_words":44,"start":1970.645,"end":1985.77},{"sentences":[{"text":"Now the next document, what is that one?","start":1986.31,"end":1996.175,"sentiment":"neutral","sentiment_score":0.0775363901630044},{"text":"Yep.","start":1996.395,"end":1996.795,"sentiment":"neutral","sentiment_score":0.323355495929718},{"text":"So this one here is your ongoing service agreement, and that is to say that you are happy to stay on as a client.","start":1996.795,"end":2004.4951,"sentiment":"positive","sentiment_score":0.6039137120048205},{"text":"Now, Anthony, there is no changes whatsoever in regards to the fee structure for you.","start":2005.22,"end":2010.1,"sentiment":"neutral","sentiment_score":0.14708965718746186},{"text":"It stays exactly the same at 1.65 from super, but no changes in regards to that, and it is also not a lock in contract.","start":2010.1,"end":2019.9551,"sentiment":"neutral","sentiment_score":0.1852971611917019}],"sentiment":"neutral","sentiment_score":0.3051554738760811,"num_words":73,"start":1986.31,"end":2019.9551},{"sentences":[{"text":"So if at any point in time you are not happy, it is not a lock in contract.","start":2020.255,"end":2024.8351,"sentiment":"neutral","sentiment_score":0.026693118322226737},{"text":"But by signing this otherwise, it just allows us to manage all your investments and insurances and everything for you in the meantime otherwise.","start":2025.2151,"end":2033.04,"sentiment":"positive","sentiment_score":0.4005686429639657},{"text":"Does that make 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well.","start":2044.24,"end":2048.075,"sentiment":"neutral","sentiment_score":0.2848888956583463},{"text":"Yep.","start":2050.935,"end":2051.335,"sentiment":"neutral","sentiment_score":0.29027512669563293},{"text":"Perfect.","start":2051.335,"end":2051.815,"sentiment":"positive","sentiment_score":0.4851199388504028}],"sentiment":"neutral","sentiment_score":0.3037048626471968,"num_words":34,"start":2038.56,"end":2051.815},{"sentences":[{"text":"And then there is there should be one more document that it will ask you to add a little scribble for.","start":2051.815,"end":2057.275,"sentiment":"neutral","sentiment_score":0.268869834286826},{"text":"If you can see the next one where it says tax file number.","start":2058.215,"end":2061.68,"sentiment":"neutral","sentiment_score":0.1359884859277652},{"text":"Yep.","start":2062.62,"end":2063.12,"sentiment":"neutral","sentiment_score":0.22829115390777588},{"text":"Now that one here is just a compliance form, but, basically, it just lets you know that we are keeping your tax file number secure and safe on file.","start":2063.26,"end":2071.36,"sentiment":"positive","sentiment_score":0.4020705459446743},{"text":"Does that make sense?","start":2071.42,"end":2072.48,"sentiment":"neutral","sentiment_score":0.22205781936645508}],"sentiment":"neutral","sentiment_score":0.296921839718433,"num_words":68,"start":2051.815,"end":2072.48},{"sentences":[{"text":"Yep.","start":2074.14,"end":2074.64,"sentiment":"neutral","sentiment_score":0.17679071426391602},{"text":"Perfect.","start":2074.745,"end":2074.985,"sentiment":"positive","sentiment_score":0.4207192063331604},{"text":"And I think there should be a little sign box on that one for you as well.","start":2074.985,"end":2079.245,"sentiment":"neutral","sentiment_score":0.280106700518552},{"text":"Perfect.","start":2082.425,"end":2082.925,"sentiment":"positive","sentiment_score":0.4112086296081543},{"text":"And then once you've signed, it should say validate.","start":2084.0251,"end":2086.605,"sentiment":"neutral","sentiment_score":0.21041678057776558}],"sentiment":"neutral","sentiment_score":0.26428563738691396,"num_words":29,"start":2074.14,"end":2086.605},{"sentences":[{"text":"Yep.","start":2091.3499,"end":2091.83,"sentiment":"neutral","sentiment_score":0.2247024178504944},{"text":"Perfect.","start":2091.83,"end":2092.33,"sentiment":"positive","sentiment_score":0.36498135328292847},{"text":"Sorry.","start":2095.67,"end":2095.99,"sentiment":"neutral","sentiment_score":0.12262913584709167},{"text":"What I will do after the call today, Anthony, is that I will get that record of advice drafted for you.","start":2095.99,"end":2103.975,"sentiment":"neutral","sentiment_score":0.21767529916195644},{"text":"I'll tryna have it to you by end of business day tomorrow.","start":2104.115,"end":2107.575,"sentiment":"neutral","sentiment_score":0.3319074759880702}],"sentiment":"neutral","sentiment_score":0.2573995528121789,"num_words":36,"start":2091.3499,"end":2107.575},{"sentences":[{"text":"It should just be in your inbox for you, but you don't have to action it or anything.","start":2107.875,"end":2112.355,"sentiment":"neutral","sentiment_score":0.3133951740132438},{"text":"It is just there for your reference.","start":2112.355,"end":2114.295,"sentiment":"neutral","sentiment_score":0.3295001004423414},{"text":"I will also get to the team to email you that lawyer information so you have it in your inbox as well.","start":2115.32,"end":2121.98,"sentiment":"positive","sentiment_score":0.35271347110921686},{"text":"But do you have any other questions for me otherwise before I let you go and enjoy the rest of your afternoon?","start":2122.28,"end":2128.115,"sentiment":"neutral","sentiment_score":0.24293065612966364},{"text":"No.","start":2138.175,"end":2138.675,"sentiment":"neutral","sentiment_score":-0.10625861585140228}],"sentiment":"neutral","sentiment_score":0.2992218002676964,"num_words":70,"start":2107.875,"end":2138.675},{"sentences":[{"text":"Yes.","start":2139.775,"end":2140.095,"sentiment":"neutral","sentiment_score":0.11221943795681},{"text":"I can see it's come through on my end, which is great.","start":2140.095,"end":2142.0398,"sentiment":"positive","sentiment_score":0.6134627337257067},{"text":"So that download is if you would like to download a copy and, obviously, have a look at this document at any point in time.","start":2142.0398,"end":2147.96,"sentiment":"neutral","sentiment_score":0.2330162161588669},{"text":"It is there for you.","start":2147.96,"end":2149.4,"sentiment":"neutral","sentiment_score":0.3318382740020752},{"text":"If you ever have any issues, though, you can just let me know, and I can always email them to you as well.","start":2149.4,"end":2156.7148,"sentiment":"neutral","sentiment_score":0.12104985215093779}],"sentiment":"neutral","sentiment_score":0.2688259941836198,"num_words":66,"start":2139.775,"end":2156.7148},{"sentences":[{"text":"Yep.","start":2156.7148,"end":2157.2148,"sentiment":"neutral","sentiment_score":0.2184205949306488},{"text":"Perfect.","start":2157.275,"end":2157.775,"sentiment":"positive","sentiment_score":0.6801806688308716},{"text":"Well, thank you so much for your time today, Anthony.","start":2158.315,"end":2160.4749,"sentiment":"positive","sentiment_score":0.7569214105606079},{"text":"It was lovely speaking with you, and, again, apologies for the mix up in time.","start":2160.4749,"end":2164.3289,"sentiment":"positive","sentiment_score":0.3502088035146395},{"text":"No worries.","start":2167.609,"end":2168.169,"sentiment":"neutral","sentiment_score":0.13100608438253403}],"sentiment":"positive","sentiment_score":0.4821710203742159,"num_words":29,"start":2156.7148,"end":2168.169},{"sentences":[{"text":"We'll fix in.","start":2168.169,"end":2169.2288,"sentiment":"neutral","sentiment_score":0.16968685388565063},{"text":"Bye.","start":2170.5688,"end":2171.0688,"sentiment":"neutral","sentiment_score":0.2057637870311737}],"sentiment":"neutral","sentiment_score":0.1787060871720314,"num_words":4,"start":2168.169,"end":2171.0688}]}}]},{"alternatives":[{"transcript":"Hello? Yeah. Sorry. I'm not sure what happens there. Sometimes my phone cuts off. Yeah. Sorry. Yeah. Anthony Robert Blackett. 7128466660 North Beach Road, Gwinnett 6018 w n. Oh, yeah. So it's a GWM Canon, like ute, 20 20 3. Well, like, how much it'd be worth now? About like, $30? Yeah. So they're both financed. So I don't know off the top of my head. I've only I know I've got less than two years left on it to pay. I'm not sure. No. I think probably, like, 20 or something maybe. So the other car is a it's a GWM Hoval h six. We've only just bought that one. That's the one my wife. Oh, yeah. I love her. But why do you have one as well? Yeah. No. I went for I was gonna get one where we got pretty good deal. We got, like that was, like, 34,500 from 40, like, x demo. Yeah. But it's the the new of it. So it's got it's the 170 kilowatt, like, the upgrade. So yeah. Oh, yeah. We love it. It's good. Yeah. Like, if you used to buy a Toyota RAV four, you pay, like, $70,000 and it's like Yeah. And and the tech's, like, better than, like, a total of. Yeah. So we bought us, like, bought through the business, my wife. So that one is finance. Yeah. So that yeah. It's I mean, it's probably worth more, but, yeah, there's there's the amount that's pretty much the amount we've paid for it. It's still low in probably. Yeah. $3.04 and a 500, and it was only bought in April, I think. Sure. Yeah. Yeah. Probably still about that. Yeah. With the sorry. With the cleaning equipment, is that, like, how much it would cost to replace it if you used to buy it all new, or how much is worth if I sold it? Yeah. Okay. Yeah. Probably leave it as that. Yep. Yeah. Credit card $5. I mean, is the business an asset? Like, if if it's, like, if we used to sell the business, is that classes of asset? Is it is it partnership? So it's usually, like, three times the net profit, isn't it, I think? Yeah. I don't know. I just did a guess, maybe, wouldn't I? Probably, like, a $100 or something. Yep. Yep. I mean, I've just been diagnosed with type two diabetes. No. No. It's not that bad now. I've actually already got it under control. No. It's just I do take I've started taking metformin in low dose. But, yeah, I've run that. Yeah. Nothing else in May this year. Yeah. Yeah. It's yeah. I've, like, I've pretty much I gotta go back to get my test done, but I've been taking my glucose that the engine has come down, like, to normal pretty much. No. No. No. That's all we is that gonna affect my life insurance? Yeah. I thought so. Yeah. Yeah. Yep. Yep. Yeah. Yeah. So so yeah. The only other thing is I did I have got, like, mild it's very mild, though, like, mild sleep apnea. No. I don't know. Yep. Yeah. Okay. No. It's not. No. We don't. No. Yeah. Send us an info. We probably do need to look at it. We just we just haven't, like, thought about it, I guess. Yeah. Yeah. Yep. Yep. Okay. Yeah. That's on the ClearView policy, isn't it? On the on my yeah. Yeah. Okay. Yeah. That's correct. Yeah. Do you think I need to, like, up that up the income protection on that, or will that affect like, with based on my, like, diabetes condition, will that change that way up there? It will. Alright. Okay. Maybe just leave it on. That's alright. It's fine. Yep. Yep. Yeah. Yeah. No. That's fine. I don't think anything happened anyway, but, yeah, that'll be fine. Back to Wales. Yeah. We yeah. I think the last one I spoke to yeah. We've been back, like, three times since I. Yeah. Yeah. Exactly. Yeah. We've been to Bali twice as well. So probably spend too much money on on holidays, to be honest. Yeah. I'm gonna settle that. Yeah. Exactly. Yeah. We've gotta go for four weeks. Yeah. No. That is true. I mean, other than obviously, my wife lost my wife's goal trying to get the biz I mean, ideally, if we could get the business going more, then I'll it's probably stepping into the business. I'll quit my job. But, yeah, that would probably be a goal. But, I mean, obviously, we've got other goals, but in terms of super and stuff, probably yeah. I don't know. Probably obviously, I would like to get future wise, like, in the next, like, twenty years, I'd like to have a good super balance, I guess, for when I retire. So Yeah. I did look into that on, like, there's no after it is on chat GPT. I put it on there. If I was to put, like, 17 I think I get, like, $17 from my input every year for the next two. Yeah. So, like, if I if I was if I was to earn that every year for, like, twenty, thirty years, I think it was, like, I don't know, like, over a million or something. One over over thirty years, it's, like, 1.4 to 2.9. But yeah. I don't know how accurate it is. Yeah. Yeah. Of course. Yeah. Yep. Yep. Yeah. Good question. I get bored, so I wouldn't wanna be you know, depends. I like I like traveling, so possibly. So, yeah, I guess, like, I've I've started looking at my supermoor now. I mean, I'm only 41, but thinking, you know, in the next twenty years. Yeah. So so I guess making sure that my super is doing the right thing for me, I guess. Yeah. Yep. Mine. Yeah. I'm just waiting for it to come through. Alright. Is that the email you've got down, is it Anthony@Gmail.com? Yep. Oh, yeah. Is it Veronica Glover? Is it wrong? Clover? Yeah. Yep. So so am I clicking on sign document first? Or Yep. Yeah. The insurance. Yep. Yep. Yep. Yep. Yep. No. That's all good. Thanks. Yep. Yeah. Yeah. Donald Trump's fault. Yep. Yep. Yes. But the 4.274%, that one. Yeah. Yep. Yep. Yep. Yeah. Yep. Let me see. Yep. Yeah. Yep. Well, like, the low, medium, and high risk ones. Not really. No. I mean, I understand how shares work. I understand how they work. But yeah. Yes. Mhmm. Yep. Yep. Yeah. I got it. Yeah. Yeah. But then with you, weren't you alone on just one company, aren't you? Like, for a massive return. Yeah. Yep. Mhmm. Yep. No. Okay. I I need I got those numbers. Okay? Sorry. What was it called? No. Never yet. Yep. Mhmm. Yep. Okay. And then how is that one performing at the moment? Yep. Would just email you back and say, yeah. Go on. Yeah. If you could do that, that'll be good. Yeah? Yep. That's cool. Yeah. No worries. No. That's that's all good. Thanks. Yes. Yeah. Yeah. Yep. I remember now. Sorry. Right. Yeah. Mhmm. Yep. So Biden's doing the best, is it? I'm worried now. I'm just joking. So The US The US is doing the is that but it says, like, US shares, 10.8%. Is that the average growth per annum? Yeah. Okay. So that I was just joking. I said so because you got Biden and Trump there. Trump's doing worse than Biden then on all according to this. Is that right? Am I reading that right? Send us more of a trend range. Yeah. Okay. Yeah. Yeah. Yeah. Of course. Yeah. Yes. Yeah. Yeah. Makes sense. Yeah. That's fine. Yeah. Yeah. I think so. Apart from the 19 the the the share you've got in The US, that's down 19%. Yeah. Actually, maybe just maybe just invest it in the I can't remember the name of it, the Australian two hundred one. Yeah. Yeah. Yeah. Yeah. Just just do just put it into the Australian one here because I I I don't really like The US at the moment anyway. So just I'd rather in Australia. Sorry. Read that. So the the one that's been reported in is in Australia. Okay. Yeah. That's fine. Yeah. Yeah. That's fine. Yeah. That's fine. Yeah. That's fine. Yeah. Alrighty. It's a Certificate of currency. Yep. Yep. Yeah. Yes. All good. Consent to new ongoing fee arrangement. Yeah. Yes. Yeah. It makes sense. So I just signed it? Yeah. It does. Yeah. Yep. Yeah. I've just signed it. It's just loading. Yep. Yep. No. That's evident. It just it didn't ask me to validate. It just just says you will get the signed document by email. Download download. So that was it. Yeah. All good. Okay. Thanks. Yep. No worries. Thank you. Speak soon. Thanks. Bye. 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Yeah. Sorry. I'm not sure what happens there. Sometimes my phone cuts off.\n\nYeah. Sorry. Yeah. Anthony Robert Blackett. 7128466660 North Beach Road, Gwinnett 6018 w n.\n\nOh, yeah. So it's a GWM Canon, like ute, 20 20 3. Well, like, how much it'd be worth now? About like, $30? Yeah.\n\nSo they're both financed. So I don't know off the top of my head. I've only I know I've got less than two years left on it to pay. I'm not sure. No.\n\nI think probably, like, 20 or something maybe. So the other car is a it's a GWM Hoval h six. We've only just bought that one. That's the one my wife. Oh, yeah.\n\nI love her. But why do you have one as well? Yeah. No. I went for I was gonna get one where we got pretty good deal.\n\nWe got, like that was, like, 34,500 from 40, like, x demo. Yeah. But it's the the new of it. So it's got it's the 170 kilowatt, like, the upgrade. So yeah.\n\nOh, yeah. We love it. It's good. Yeah. Like, if you used to buy a Toyota RAV four, you pay, like, $70,000 and it's like Yeah.\n\nAnd and the tech's, like, better than, like, a total of. Yeah. So we bought us, like, bought through the business, my wife. So that one is finance. Yeah.\n\nSo that yeah. It's I mean, it's probably worth more, but, yeah, there's there's the amount that's pretty much the amount we've paid for it. It's still low in probably. Yeah. $3.04 and a 500, and it was only bought in April, I think.\n\nSure. Yeah. Yeah. Probably still about that. Yeah.\n\nWith the sorry. With the cleaning equipment, is that, like, how much it would cost to replace it if you used to buy it all new, or how much is worth if I sold it? Yeah. Okay. Yeah.\n\nProbably leave it as that. Yep. Yeah. Credit card $5. I mean, is the business an asset?\n\nLike, if if it's, like, if we used to sell the business, is that classes of asset? Is it is it partnership? So it's usually, like, three times the net profit, isn't it, I think? Yeah. I don't know.\n\nI just did a guess, maybe, wouldn't I? Probably, like, a $100 or something. Yep. Yep. I mean, I've just been diagnosed with type two diabetes.\n\nNo. No. It's not that bad now. I've actually already got it under control. No.\n\nIt's just I do take I've started taking metformin in low dose. But, yeah, I've run that. Yeah. Nothing else in May this year. Yeah.\n\nYeah. It's yeah. I've, like, I've pretty much I gotta go back to get my test done, but I've been taking my glucose that the engine has come down, like, to normal pretty much. No. No.\n\nNo. That's all we is that gonna affect my life insurance? Yeah. I thought so. Yeah.\n\nYeah. Yep. Yep. Yeah. Yeah.\n\nSo so yeah. The only other thing is I did I have got, like, mild it's very mild, though, like, mild sleep apnea. No. I don't know. Yep.\n\nYeah. Okay. No. It's not. No.\n\nWe don't. No. Yeah. Send us an info. We probably do need to look at it.\n\nWe just we just haven't, like, thought about it, I guess. Yeah. Yeah. Yep. Yep.\n\nOkay. Yeah. That's on the ClearView policy, isn't it? On the on my yeah. Yeah.\n\nOkay. Yeah. That's correct. Yeah. Do you think I need to, like, up that up the income protection on that, or will that affect like, with based on my, like, diabetes condition, will that change that way up there?\n\nIt will. Alright. Okay. Maybe just leave it on. That's alright.\n\nIt's fine. Yep. Yep. Yeah. Yeah.\n\nNo. That's fine. I don't think anything happened anyway, but, yeah, that'll be fine. Back to Wales. Yeah.\n\nWe yeah. I think the last one I spoke to yeah. We've been back, like, three times since I. Yeah. Yeah.\n\nExactly. Yeah. We've been to Bali twice as well. So probably spend too much money on on holidays, to be honest. Yeah.\n\nI'm gonna settle that. Yeah. Exactly. Yeah. We've gotta go for four weeks.\n\nYeah. No. That is true. I mean, other than obviously, my wife lost my wife's goal trying to get the biz I mean, ideally, if we could get the business going more, then I'll it's probably stepping into the business. I'll quit my job.\n\nBut, yeah, that would probably be a goal. But, I mean, obviously, we've got other goals, but in terms of super and stuff, probably yeah. I don't know. Probably obviously, I would like to get future wise, like, in the next, like, twenty years, I'd like to have a good super balance, I guess, for when I retire. So Yeah.\n\nI did look into that on, like, there's no after it is on chat GPT. I put it on there. If I was to put, like, 17 I think I get, like, $17 from my input every year for the next two. Yeah. So, like, if I if I was if I was to earn that every year for, like, twenty, thirty years, I think it was, like, I don't know, like, over a million or something.\n\nOne over over thirty years, it's, like, 1.4 to 2.9. But yeah. I don't know how accurate it is. Yeah. Yeah.\n\nOf course. Yeah. Yep. Yep. Yeah.\n\nGood question. I get bored, so I wouldn't wanna be you know, depends. I like I like traveling, so possibly. So, yeah, I guess, like, I've I've started looking at my supermoor now. I mean, I'm only 41, but thinking, you know, in the next twenty years.\n\nYeah. So so I guess making sure that my super is doing the right thing for me, I guess. Yeah. Yep. Mine.\n\nYeah. I'm just waiting for it to come through. Alright. Is that the email you've got down, is it Anthony@Gmail.com? Yep.\n\nOh, yeah. Is it Veronica Glover? Is it wrong? Clover? Yeah.\n\nYep. So so am I clicking on sign document first? Or Yep. Yeah. The insurance.\n\nYep. Yep. Yep. Yep. Yep.\n\nNo. That's all good. Thanks. Yep. Yeah.\n\nYeah. Donald Trump's fault. Yep. Yep. Yes.\n\nBut the 4.274%, that one. Yeah. Yep. Yep. Yep.\n\nYeah. Yep. Let me see. Yep. Yeah.\n\nYep. Well, like, the low, medium, and high risk ones. Not really. No. I mean, I understand how shares work.\n\nI understand how they work. But yeah. Yes. Mhmm. Yep.\n\nYep. Yeah. I got it. Yeah. Yeah.\n\nBut then with you, weren't you alone on just one company, aren't you? Like, for a massive return. Yeah. Yep. Mhmm.\n\nYep. No. Okay. I I need I got those numbers. Okay?\n\nSorry. What was it called? No. Never yet. Yep.\n\nMhmm. Yep. Okay. And then how is that one performing at the moment? Yep.\n\nWould just email you back and say, yeah. Go on. Yeah. If you could do that, that'll be good. Yeah?\n\nYep. That's cool. Yeah. No worries. No.\n\nThat's that's all good. Thanks. Yes. Yeah. Yeah.\n\nYep. I remember now. Sorry. Right. Yeah.\n\nMhmm. Yep. So Biden's doing the best, is it? I'm worried now. I'm just joking.\n\nSo The US The US is doing the is that but it says, like, US shares, 10.8%. Is that the average growth per annum? Yeah. Okay. So that I was just joking.\n\nI said so because you got Biden and Trump there. Trump's doing worse than Biden then on all according to this. Is that right? Am I reading that right? Send us more of a trend range.\n\nYeah. Okay. Yeah. Yeah. Yeah.\n\nOf course. Yeah. Yes. Yeah. Yeah.\n\nMakes sense. Yeah. That's fine. Yeah. Yeah.\n\nI think so. Apart from the 19 the the the share you've got in The US, that's down 19%. Yeah. Actually, maybe just maybe just invest it in the I can't remember the name of it, the Australian two hundred one. Yeah.\n\nYeah. Yeah. Yeah. Just just do just put it into the Australian one here because I I I don't really like The US at the moment anyway. So just I'd rather in Australia.\n\nSorry. Read that. So the the one that's been reported in is in Australia. Okay. Yeah.\n\nThat's fine. Yeah. Yeah. That's fine. Yeah.\n\nThat's fine. Yeah. That's fine. Yeah. Alrighty.\n\nIt's a Certificate of currency. Yep. Yep. Yeah. Yes.\n\nAll good. Consent to new ongoing fee arrangement. Yeah. Yes. Yeah.\n\nIt makes sense. So I just signed it? Yeah. It does. Yeah.\n\nYep. Yeah. I've just signed it. It's just loading. Yep.\n\nYep. No. That's evident. It just it didn't ask me to validate. It just just says you will get the signed document by email.\n\nDownload download. So that was it. Yeah. All good. Okay.\n\nThanks. Yep. No worries. Thank you. Speak soon.\n\nThanks. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.02043076604604721},{"text":"Yeah.","start":3.4399998,"end":3.84,"sentiment":"neutral","sentiment_score":-0.015330296941101553},{"text":"Sorry.","start":3.84,"end":4.08,"sentiment":"neutral","sentiment_score":-0.07306206226348877},{"text":"I'm not sure what happens there.","start":4.08,"end":5.04,"sentiment":"neutral","sentiment_score":-0.10634484142065048},{"text":"Sometimes my phone cuts 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yeah.","start":31.52,"end":31.76,"sentiment":"neutral","sentiment_score":0.026515334844589233},{"text":"So it's a GWM Canon, like ute, 20 20 3.","start":31.76,"end":37.940002,"sentiment":"neutral","sentiment_score":0.03215884957462549},{"text":"Well, like, how much it'd be worth now?","start":39.6,"end":41.38,"sentiment":"neutral","sentiment_score":0.027895245933905244},{"text":"About like, $30?","start":42.56,"end":45.605,"sentiment":"neutral","sentiment_score":0.017450938001275063},{"text":"Yeah.","start":49.905003,"end":50.145,"sentiment":"neutral","sentiment_score":0.011367934755980968}],"sentiment":"neutral","sentiment_score":0.02756257840277006,"num_words":24,"start":31.52,"end":50.145},{"sentences":[{"text":"So they're both financed.","start":50.145,"end":51.605,"sentiment":"neutral","sentiment_score":-0.004289539414457977},{"text":"So I don't know off the top of my head.","start":51.745003,"end":54.705,"sentiment":"neutral","sentiment_score":-0.15078947264701129},{"text":"I've 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it?","start":204.03,"end":211.97,"sentiment":"neutral","sentiment_score":-0.07145444152411073},{"text":"Yeah.","start":221.57501,"end":221.975,"sentiment":"neutral","sentiment_score":0.018512463197112083},{"text":"Okay.","start":221.975,"end":222.475,"sentiment":"neutral","sentiment_score":0.021988634020090103},{"text":"Yeah.","start":222.93501,"end":223.175,"sentiment":"neutral","sentiment_score":0.017283722758293152}],"sentiment":"neutral","sentiment_score":-0.06343771826083723,"num_words":38,"start":203.39,"end":223.175},{"sentences":[{"text":"Probably leave it as that.","start":223.175,"end":224.375,"sentiment":"neutral","sentiment_score":0.008776853047311305},{"text":"Yep.","start":224.375,"end":224.875,"sentiment":"neutral","sentiment_score":0.03639611974358559},{"text":"Yeah.","start":229.75,"end":230.25,"sentiment":"neutral","sentiment_score":0.03005029633641243},{"text":"Credit card $5.","start":231.75,"end":234.01001,"sentiment":"neutral","sentiment_score":0.03654918943842252},{"text":"I mean, is the business an asset?","start":244.485,"end":246.32501,"sentiment":"neutral","sentiment_score":0.016899922330464636}],"sentiment":"neutral","sentiment_score":0.019898688585004386,"num_words":17,"start":223.175,"end":246.32501},{"sentences":[{"text":"Like, if if it's, like, if we used to sell the business, is that classes of asset?","start":246.32501,"end":251.065,"sentiment":"neutral","sentiment_score":0.018704178250011277},{"text":"Is it is it partnership?","start":263.67,"end":265.05,"sentiment":"neutral","sentiment_score":0.0003284658305346966},{"text":"So it's usually, like, three times the net profit, isn't it, I think?","start":271.27,"end":277.855,"sentiment":"neutral","sentiment_score":0.011752877456064407},{"text":"Yeah.","start":279.195,"end":279.43503,"sentiment":"neutral","sentiment_score":-0.01333690993487835},{"text":"I don't know.","start":279.43503,"end":279.915,"sentiment":"neutral","sentiment_score":-0.03459405402342478}],"sentiment":"neutral","sentiment_score":0.009109787034014096,"num_words":39,"start":246.32501,"end":279.915},{"sentences":[{"text":"I just did a guess, maybe, wouldn't I?","start":279.915,"end":281.77502,"sentiment":"neutral","sentiment_score":-0.038788247387856245},{"text":"Probably, like, a $100 or something.","start":283.595,"end":287.2,"sentiment":"neutral","sentiment_score":-0.011588500657429298},{"text":"Yep.","start":290.06,"end":290.56,"sentiment":"neutral","sentiment_score":0.21464571356773376},{"text":"Yep.","start":297.34003,"end":297.645,"sentiment":"neutral","sentiment_score":0.07540848106145859},{"text":"I mean, I've just been diagnosed with type two 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metformin in low dose.","start":320.36,"end":326.175,"sentiment":"neutral","sentiment_score":0.03154071855048338},{"text":"But, yeah, I've run that.","start":327.835,"end":329.13498,"sentiment":"neutral","sentiment_score":0.033062776923179625},{"text":"Yeah.","start":329.19498,"end":329.69498,"sentiment":"neutral","sentiment_score":0.03646053001284599},{"text":"Nothing else in May this year.","start":329.835,"end":335.775,"sentiment":"neutral","sentiment_score":0.03256998180101315},{"text":"Yeah.","start":341.11,"end":341.27,"sentiment":"neutral","sentiment_score":0.05650344491004944}],"sentiment":"neutral","sentiment_score":0.033287454918026926,"num_words":25,"start":320.36,"end":341.27},{"sentences":[{"text":"Yeah.","start":341.27,"end":341.59,"sentiment":"neutral","sentiment_score":0.05970311164855957},{"text":"It's yeah.","start":341.59,"end":343.59,"sentiment":"neutral","sentiment_score":0.04290659353137016},{"text":"I've, like, I've pretty much I gotta go back to get my test done, but I've been taking my glucose that the engine has come down, like, to normal pretty much.","start":343.59,"end":359.545,"sentiment":"neutral","sentiment_score":0.00872474736083419},{"text":"No.","start":359.605,"end":360.005,"sentiment":"neutral","sentiment_score":-0.034362081438302994},{"text":"No.","start":360.005,"end":360.165,"sentiment":"neutral","sentiment_score":-0.03869428485631943}],"sentiment":"neutral","sentiment_score":0.009525752794514928,"num_words":36,"start":341.27,"end":360.165},{"sentences":[{"text":"No.","start":360.165,"end":360.325,"sentiment":"neutral","sentiment_score":-0.05521813780069351},{"text":"That's all we is that gonna affect my life insurance?","start":360.325,"end":364.105,"sentiment":"neutral","sentiment_score":0.02502104714512825},{"text":"Yeah.","start":367.51,"end":367.67,"sentiment":"neutral","sentiment_score":0.12393973022699356},{"text":"I thought 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yeah.","start":412.925,"end":415.245,"sentiment":"neutral","sentiment_score":0.1771137354274591},{"text":"The only other thing is I did I have got, like, mild it's very mild, though, like, mild sleep apnea.","start":415.245,"end":423.34,"sentiment":"neutral","sentiment_score":-0.014667375013232231},{"text":"No.","start":427.87997,"end":428.28,"sentiment":"neutral","sentiment_score":-0.05070120841264725},{"text":"I don't 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don't.","start":473.54,"end":474.02002,"sentiment":"neutral","sentiment_score":-0.201961949467659},{"text":"No.","start":474.02002,"end":474.52002,"sentiment":"neutral","sentiment_score":-0.1994036436080933},{"text":"Yeah.","start":487.11502,"end":487.515,"sentiment":"neutral","sentiment_score":0.030113153159618378},{"text":"Send us an info.","start":487.515,"end":488.55502,"sentiment":"neutral","sentiment_score":0.026188948657363653},{"text":"We probably do need to look at it.","start":488.55502,"end":489.99503,"sentiment":"neutral","sentiment_score":-0.001322450814768672}],"sentiment":"neutral","sentiment_score":-0.029939887579530478,"num_words":16,"start":473.54,"end":489.99503},{"sentences":[{"text":"We just we just haven't, like, thought about it, I 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based on my, like, diabetes condition, will that change that way up there?","start":561.11,"end":572.955,"sentiment":"neutral","sentiment_score":-0.00705879444585127}],"sentiment":"neutral","sentiment_score":0.008245012316948328,"num_words":39,"start":557.72504,"end":572.955},{"sentences":[{"text":"It will.","start":575.195,"end":575.775,"sentiment":"neutral","sentiment_score":-0.00802596751600504},{"text":"Alright.","start":599.325,"end":599.565,"sentiment":"neutral","sentiment_score":0.08411189913749695},{"text":"Okay.","start":599.565,"end":599.965,"sentiment":"neutral","sentiment_score":0.08808530867099762},{"text":"Maybe just leave it on.","start":599.965,"end":601.265,"sentiment":"neutral","sentiment_score":0.10847438275814056},{"text":"That's alright.","start":608.28503,"end":609.025,"sentiment":"neutral","sentiment_score":0.07574749551713467}],"sentiment":"neutral","sentiment_score":0.07727383432740514,"num_words":11,"start":575.195,"end":609.025},{"sentences":[{"text":"It's fine.","start":609.085,"end":609.74506,"sentiment":"neutral","sentiment_score":0.12927505373954773},{"text":"Yep.","start":610.68506,"end":610.95,"sentiment":"neutral","sentiment_score":0.04626023769378662},{"text":"Yep.","start":617.51,"end":618.01,"sentiment":"neutral","sentiment_score":0.11133699864149094},{"text":"Yeah.","start":620.15,"end":620.65,"sentiment":"neutral","sentiment_score":0.05006763339042664},{"text":"Yeah.","start":627.565,"end":627.885,"sentiment":"neutral","sentiment_score":0.02960819937288761}],"sentiment":"neutral","sentiment_score":0.08263719609628122,"num_words":6,"start":609.085,"end":627.885},{"sentences":[{"text":"No.","start":627.885,"end":628.125,"sentiment":"neutral","sentiment_score":-0.007653346285223961},{"text":"That's fine.","start":628.125,"end":628.605,"sentiment":"neutral","sentiment_score":0.16099614650011063},{"text":"I don't think anything happened anyway, but, yeah, that'll be 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I.","start":679.57996,"end":685.205,"sentiment":"neutral","sentiment_score":0.11952401325106621},{"text":"Yeah.","start":686.705,"end":687.185,"sentiment":"neutral","sentiment_score":0.09766414761543274},{"text":"Yeah.","start":687.185,"end":687.585,"sentiment":"neutral","sentiment_score":0.11021921783685684}],"sentiment":"neutral","sentiment_score":0.0932637442435537,"num_words":21,"start":675.81995,"end":687.585},{"sentences":[{"text":"Exactly.","start":687.585,"end":688.085,"sentiment":"neutral","sentiment_score":0.14124062657356262},{"text":"Yeah.","start":688.465,"end":688.705,"sentiment":"neutral","sentiment_score":0.1522345393896103},{"text":"We've been to Bali twice as well.","start":688.705,"end":690.625,"sentiment":"neutral","sentiment_score":0.2628184663397925},{"text":"So probably spend too much money on on holidays, to be 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fine.","start":1897.635,"end":1898.455,"sentiment":"neutral","sentiment_score":0.29717564582824707},{"text":"Yeah.","start":1917.3049,"end":1917.705,"sentiment":"neutral","sentiment_score":0.10181492567062378},{"text":"Alrighty.","start":1917.705,"end":1918.205,"sentiment":"neutral","sentiment_score":0.1493055671453476}],"sentiment":"neutral","sentiment_score":0.236896385039602,"num_words":7,"start":1897.395,"end":1918.205},{"sentences":[{"text":"It's a Certificate of currency.","start":1928.985,"end":1931.5399,"sentiment":"neutral","sentiment_score":0.0398305032402277},{"text":"Yep.","start":1940.72,"end":1941.22,"sentiment":"neutral","sentiment_score":0.05188736319541931},{"text":"Yep.","start":1945.685,"end":1946.185,"sentiment":"neutral","sentiment_score":0.027072962373495105},{"text":"Yeah.","start":1951.285,"end":1951.785,"sentiment":"neutral","sentiment_score":0.04629946872591973},{"text":"Yes.","start":1983.665,"end":1983.985,"sentiment":"neutral","sentiment_score":0.1629403829574585}],"sentiment":"neutral","sentiment_score":0.05415029927260346,"num_words":9,"start":1928.985,"end":1983.985},{"sentences":[{"text":"All good.","start":1983.985,"end":1984.725,"sentiment":"positive","sentiment_score":0.46539387106895447},{"text":"Consent to new ongoing fee arrangement.","start":1992.3501,"end":1995.41,"sentiment":"neutral","sentiment_score":0.11754829312364261},{"text":"Yeah.","start":2025.76,"end":2026.155,"sentiment":"neutral","sentiment_score":0.2238796353340149},{"text":"Yes.","start":2034.395,"end":2034.895,"sentiment":"neutral","sentiment_score":0.1931595504283905},{"text":"Yeah.","start":2035.595,"end":2035.915,"sentiment":"neutral","sentiment_score":0.20781637728214264}],"sentiment":"neutral","sentiment_score":0.2055393694476648,"num_words":11,"start":1983.985,"end":2035.915},{"sentences":[{"text":"It makes sense.","start":2035.915,"end":2036.7151,"sentiment":"neutral","sentiment_score":0.2082658310731252},{"text":"So I just signed it?","start":2036.7151,"end":2038.095,"sentiment":"neutral","sentiment_score":0.19991649091243743},{"text":"Yeah.","start":2049.56,"end":2049.8801,"sentiment":"neutral","sentiment_score":0.1986441016197205},{"text":"It does.","start":2049.8801,"end":2050.36,"sentiment":"neutral","sentiment_score":0.2301848754286766},{"text":"Yeah.","start":2050.36,"end":2050.86,"sentiment":"neutral","sentiment_score":0.19464904069900513}],"sentiment":"neutral","sentiment_score":0.20650357007980347,"num_words":12,"start":2035.915,"end":2050.86},{"sentences":[{"text":"Yep.","start":2073.38,"end":2073.88,"sentiment":"neutral","sentiment_score":0.1347123086452484},{"text":"Yeah.","start":2080.135,"end":2080.535,"sentiment":"neutral","sentiment_score":0.15264606475830078},{"text":"I've just signed it.","start":2080.535,"end":2081.755,"sentiment":"neutral","sentiment_score":0.18438411504030228},{"text":"It's just loading.","start":2089.655,"end":2090.635,"sentiment":"neutral","sentiment_score":0.20949825644493103},{"text":"Yep.","start":2115.335,"end":2115.835,"sentiment":"neutral","sentiment_score":0.3092426657676697}],"sentiment":"neutral","sentiment_score":0.1962632268667221,"num_words":10,"start":2073.38,"end":2115.835},{"sentences":[{"text":"Yep.","start":2123.415,"end":2123.7,"sentiment":"neutral","sentiment_score":0.10085758566856384},{"text":"No.","start":2129.14,"end":2129.38,"sentiment":"negative","sentiment_score":-0.361819863319397},{"text":"That's evident.","start":2129.38,"end":2130.26,"sentiment":"negative","sentiment_score":-0.45520998537540436},{"text":"It just it didn't ask me to validate.","start":2130.26,"end":2132.26,"sentiment":"negative","sentiment_score":-0.3867268767207861},{"text":"It just just says you will get the signed document by email.","start":2132.26,"end":2136.3599,"sentiment":"neutral","sentiment_score":0.06077933001021544}],"sentiment":"neutral","sentiment_score":-0.14732688758522272,"num_words":24,"start":2123.415,"end":2136.3599},{"sentences":[{"text":"Download download.","start":2136.5,"end":2137.48,"sentiment":"neutral","sentiment_score":0.005602529738098383},{"text":"So that was it.","start":2137.6199,"end":2138.865,"sentiment":"neutral","sentiment_score":-0.029247471131384373},{"text":"Yeah.","start":2139.905,"end":2140.405,"sentiment":"neutral","sentiment_score":0.25667208433151245},{"text":"All good.","start":2155.9202,"end":2156.6401,"sentiment":"neutral","sentiment_score":0.24422186613082886},{"text":"Okay.","start":2156.6401,"end":2157.04,"sentiment":"neutral","sentiment_score":0.16162657737731934}],"sentiment":"neutral","sentiment_score":0.08009575689211487,"num_words":10,"start":2136.5,"end":2157.04},{"sentences":[{"text":"Thanks.","start":2157.04,"end":2157.54,"sentiment":"positive","sentiment_score":0.5997697114944458},{"text":"Yep.","start":2165.6802,"end":2166.0,"sentiment":"neutral","sentiment_score":0.11674635112285614},{"text":"No worries.","start":2166.0,"end":2166.56,"sentiment":"neutral","sentiment_score":0.11421345546841621},{"text":"Thank you.","start":2166.56,"end":2167.2388,"sentiment":"positive","sentiment_score":0.457746297121048},{"text":"Speak soon.","start":2169.9587,"end":2170.5989,"sentiment":"neutral","sentiment_score":0.19288169592618942}],"sentiment":"neutral","sentiment_score":0.28077486995607615,"num_words":8,"start":2157.04,"end":2170.5989},{"sentences":[{"text":"Thanks.","start":2170.5989,"end":2170.9988,"sentiment":"positive","sentiment_score":0.488425076007843},{"text":"Bye.","start":2170.9988,"end":2171.4988,"sentiment":"neutral","sentiment_score":0.25045841932296753},{"text":"Bye.","start":2171.9587,"end":2172.4587,"sentiment":"neutral","sentiment_score":-0.12018673866987228}],"sentiment":"neutral","sentiment_score":0.20623225222031275,"num_words":3,"start":2170.5989,"end":2172.4587}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hey. Is this Anthony again?\n\nChannel 1: Yeah. Sorry. I'm not sure what\n\nChannel 0: Yes.\n\nChannel 1: happens there. Sometimes my phone cuts off.\n\nChannel 0: No.\n\nChannel 1: Yeah.\n\nChannel 0: All\n\nChannel 1: Sorry.\n\nChannel 0: good. Now just because I did call you back even though I can hear that it is you, I do need you just to confirm that full name, date of birth, and address for me again. Sorry.\n\nChannel 1: Yeah. Anthony Robert Blackett. 7128466660 North Beach Road, Gwinnett 6018 w\n\nChannel 0: Yeah.\n\nChannel 1: n.\n\nChannel 0: Perfect. Sorry. So I it caught up just as you were saying the first car. What kind of car was that?\n\nChannel 1: Oh, yeah. So it's a GWM Canon, like\n\nChannel 0: Yes.\n\nChannel 1: ute,\n\nChannel 0: And\n\nChannel 1: 20\n\nChannel 0: how much\n\nChannel 1: 20\n\nChannel 0: would that\n\nChannel 1: 3.\n\nChannel 0: work be? 20\n\nChannel 1: Well, like, how much it'd be worth now?\n\nChannel 0: 23. Yes. If you\n\nChannel 1: About\n\nChannel 0: were to sell it, like, today.\n\nChannel 1: like, $30?\n\nChannel 0: 30. And do you have anything owing on it?\n\nChannel 1: Yeah. So they're both financed. So\n\nChannel 0: Mhmm.\n\nChannel 1: I don't know off the top of my head. I've only I know I've got less than two years left on it to pay. I'm\n\nChannel 0: Okay. Would if you were\n\nChannel 1: not\n\nChannel 0: to estimate, would you say, like, $5.10,\n\nChannel 1: sure.\n\nChannel 0: $15.20?\n\nChannel 1: No. I think probably, like, 20 or something maybe.\n\nChannel 0: About 20? Okay. Perfect. I'll just put an estimate. That's glorifying.\n\nAnd the other car, what kind of car was that?\n\nChannel 1: So the other car is a it's a GWM Hoval h six. We've only\n\nChannel 0: Oh, yeah.\n\nChannel 1: just bought that one.\n\nChannel 0: Yeah. What\n\nChannel 1: That's\n\nChannel 0: do you\n\nChannel 1: the\n\nChannel 0: think\n\nChannel 1: one\n\nChannel 0: of\n\nChannel 1: my\n\nChannel 0: that\n\nChannel 1: wife.\n\nChannel 0: one?\n\nChannel 1: Oh, yeah. I love her. But\n\nChannel 0: Because\n\nChannel 1: why\n\nChannel 0: I\n\nChannel 1: do\n\nChannel 0: have\n\nChannel 1: you have one\n\nChannel 0: a\n\nChannel 1: as\n\nChannel 0: Haval\n\nChannel 1: well? Yeah.\n\nChannel 0: h six as well. Yeah. We have a hybrid one, and, yeah, we love it. Obviously, hybrid is coming quite do you have a hybrid\n\nChannel 1: No.\n\nChannel 0: or just normal?\n\nChannel 1: I went for I was gonna get one where we got pretty good deal. We got, like that was, like, 34,500 from 40,\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: like, x\n\nChannel 0: Nice.\n\nChannel 1: demo.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. But it's the the new of it. So it's got it's the 170 kilowatt, like, the upgrade.\n\nChannel 0: Mhmm.\n\nChannel 1: So yeah. Oh, yeah. We love it. It's good.\n\nChannel 0: Yeah. Value for money. I was just like, you just couldn't really compare to much else, really.\n\nChannel 1: Yeah. Like,\n\nChannel 0: And\n\nChannel 1: if you used to buy a Toyota RAV four, you\n\nChannel 0: yeah.\n\nChannel 1: pay, like, $70,000 and it's like\n\nChannel 0: Exactly. Like, we looked at that too, and I was just like, I just can't justify it when the Haval is like, we got pretty good warranty, like, seven years on it. So I was like, oh, well, if something happens,\n\nChannel 1: Yeah.\n\nChannel 0: then\n\nChannel 1: And\n\nChannel 0: I\n\nChannel 1: and\n\nChannel 0: got\n\nChannel 1: the tech's,\n\nChannel 0: warranty\n\nChannel 1: like,\n\nChannel 0: on it. And,\n\nChannel 1: better\n\nChannel 0: yeah,\n\nChannel 1: than,\n\nChannel 0: we\n\nChannel 1: like,\n\nChannel 0: love\n\nChannel 1: a\n\nChannel 0: it.\n\nChannel 1: total of.\n\nChannel 0: It's been great. Yeah. Yeah. No. It's been it's been really good.\n\nAnd so is that one finance as well, did you say?\n\nChannel 1: Yeah. So we bought us, like, bought through the business, my wife. So that one is finance. Yeah. So that yeah.\n\nIt's I mean, it's probably worth more, but, yeah, there's there's the amount that's pretty much the amount we've paid for it. It's still low\n\nChannel 0: Okay.\n\nChannel 1: in probably.\n\nChannel 0: And sorry. Did you say that was about 34, or how much\n\nChannel 1: Yeah. $3.04 and a\n\nChannel 0: did\n\nChannel 1: 500,\n\nChannel 0: you\n\nChannel 1: and\n\nChannel 0: say?\n\nChannel 1: it was only\n\nChannel 0: Oh, yes.\n\nChannel 1: bought in April, I think.\n\nChannel 0: Oh, yep.\n\nChannel 1: Sure.\n\nChannel 0: Okay. Perfect. Now do you also have cleaning equipment of about 10,000\n\nChannel 1: Yeah. Yeah. Probably still about\n\nChannel 0: roughly?\n\nChannel 1: that.\n\nChannel 0: Yeah. Okay. Cool. And then a credit card for about $3.\n\nChannel 1: Yeah. With the sorry. With the cleaning equipment, is that, like, how much it would cost to replace it if you used to buy it all new, or how much is worth if I sold it?\n\nChannel 0: Mhmm. How much is worth if you sold it? Like, if you were to like, obviously, your asset assets. Sorry. Like, if you were to sell it, how much could you get for it?\n\nChannel 1: Yeah. Okay. Yeah. Probably leave it as that. Yep.\n\nChannel 0: Leave it about that? Yeah. Perfect. And did you also have the credit card, did you say?\n\nChannel 1: Yeah. Credit card $5.\n\nChannel 0: About 5. Perfect. Any other new assets we haven't gone through that's changed?\n\nChannel 1: I\n\nChannel 0: Motorbikes\n\nChannel 1: mean, is the business\n\nChannel 0: or\n\nChannel 1: an\n\nChannel 0: both?\n\nChannel 1: asset? Like, if if it's, like, if we used to sell the business, is that classes of asset?\n\nChannel 0: It it usually depends on how it's structured. So if it's a partnership and it would be more tied to your name, I can put it down. Obviously, if it's a company structure, then it's usually a little bit different.\n\nChannel 1: Is it is it partnership?\n\nChannel 0: Partnership. Alright. Perfect. Do you know how much the business will be worth?\n\nChannel 1: So it's usually, like, three times the net profit, isn't it, I think?\n\nChannel 0: Mhmm. And\n\nChannel 1: Yeah.\n\nChannel 0: do you\n\nChannel 1: I\n\nChannel 0: know\n\nChannel 1: don't know.\n\nChannel 0: roughly\n\nChannel 1: I just\n\nChannel 0: what\n\nChannel 1: did\n\nChannel 0: that\n\nChannel 1: a guess,\n\nChannel 0: might be?\n\nChannel 1: maybe, wouldn't I? Probably, like, a $100 or something.\n\nChannel 0: Okay. Perfect.\n\nChannel 1: Yep.\n\nChannel 0: Great. Now health and lifestyle wise, I have you down there as a nonsmoker. Is that correct?\n\nChannel 1: Yep.\n\nChannel 0: Yep. Perfect. And have you had any changes to your health in the last twelve months? Any injuries or issues or anything?\n\nChannel 1: I mean, I've just been diagnosed with type two diabetes. No.\n\nChannel 0: Okay. And do you take insulin for it?\n\nChannel 1: No. It's not that bad now. I've actually\n\nChannel 0: No.\n\nChannel 1: already got it under control. No. It's just I do take I've started taking metformin\n\nChannel 0: Okay. Oh. Oh, yes. Yep. Yep.\n\nChannel 1: in low\n\nChannel 0: And\n\nChannel 1: dose. But, yeah, I've run that. Yeah. Nothing\n\nChannel 0: when did\n\nChannel 1: else\n\nChannel 0: you get diagnosed? Do you remember?\n\nChannel 1: in May\n\nChannel 0: In May. Okay.\n\nChannel 1: this year.\n\nChannel 0: And are you feeling okay on the medication and everything? Like, it's all kind of tracking okay so far?\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Obviously,\n\nChannel 1: It's\n\nChannel 0: it's early. Yeah.\n\nChannel 1: yeah. I've, like, I've pretty much I gotta go back to get my test done, but I've been taking my glucose that the engine has come down, like, to normal\n\nChannel 0: Okay.\n\nChannel 1: pretty\n\nChannel 0: Okay. Okay. Perfect. That's good. And you can you haven't had any issues, like, working or anything?\n\nChannel 1: much. No. No. No. That's\n\nChannel 0: No.\n\nChannel 1: all we\n\nChannel 0: Okay. Okay. That's\n\nChannel 1: is\n\nChannel 0: good.\n\nChannel 1: that gonna affect my life insurance?\n\nChannel 0: No. Because you already have the policy in place. So that's\n\nChannel 1: Yeah. I\n\nChannel 0: a\n\nChannel 1: thought\n\nChannel 0: really good\n\nChannel 1: so.\n\nChannel 0: thing with what you already have.\n\nChannel 1: Yeah.\n\nChannel 0: It would be harder if you had nothing and you told me today, I wanna\n\nChannel 1: Yeah.\n\nChannel 0: apply for cover. The insurers, especially being a recent diagnosis, they\n\nChannel 1: Yep.\n\nChannel 0: would want you to be on medication for a lot longer to see how everything is tracking, and they could apply, like, a loading, just increasing premium or an exclusion for something not being covered. But the good\n\nChannel 1: Yep.\n\nChannel 0: thing for you is you already have your cover in place. So, basically, from\n\nChannel 1: Yeah.\n\nChannel 0: when you took out the policy, anything that happens to you, health wise, lifestyle, occupation, if you take up skydiving, whatever it might be, you are covered. So that's a really\n\nChannel 1: Yeah.\n\nChannel 0: good\n\nChannel 1: So\n\nChannel 0: thing with\n\nChannel 1: so\n\nChannel 0: the cover you have. Yeah.\n\nChannel 1: yeah. The\n\nChannel 0: So,\n\nChannel 1: only other\n\nChannel 0: obviously\n\nChannel 1: thing\n\nChannel 0: yeah.\n\nChannel 1: is I did I have got, like, mild it's very mild, though, like,\n\nChannel 0: Mhmm.\n\nChannel 1: mild sleep apnea.\n\nChannel 0: Okay. Do you take do you sleep with the machine?\n\nChannel 1: No. I don't know.\n\nChannel 0: No. Okay. Okay. That's all good. So, yes, it's good that we have your cover in place.\n\nChannel 1: Yep.\n\nChannel 0: That is very good. Now if anything ever were to eventuate, usually not really with type two. But if anything does eventuate for any reason and you can't work, just let us know because you do have pretty decent cover in place if it ever needed to get to the point where you can't work or you need to claim on anything.\n\nChannel 1: Yeah. Okay.\n\nChannel 0: Yep. Perfect. Otherwise, estate planning wise, do you know if you guys have a will or power of attorney or anything like that in place?\n\nChannel 1: No. It's not. No. We don't. No.\n\nChannel 0: No. That's all good. Do you know someone you can get it done through if that is something you guys are interested in, or would you like us to send you some information\n\nChannel 1: Yeah.\n\nChannel 0: on some\n\nChannel 1: Send\n\nChannel 0: of what we\n\nChannel 1: us an info. We probably\n\nChannel 0: yeah.\n\nChannel 1: do need to look at it. We just\n\nChannel 0: Yep.\n\nChannel 1: we just haven't, like, thought about it, I guess.\n\nChannel 0: No. Most people are the same, to be honest. It's usually doing the annual review. It's like, oh, yeah. I just forget about that.\n\nI probably should do that. So\n\nChannel 1: Yeah.\n\nChannel 0: what I will do is I will get the team to send you an email. They'll include, like, a brochure of a firm that we work with. There's some general pricing and stuff like that as well.\n\nChannel 1: Yeah.\n\nChannel 0: It's\n\nChannel 1: Yep.\n\nChannel 0: a good little reminder then if it's in your inbox and if you don't wanna go with them, at least you might have a bit of a pricing comparison if if you do look more locally to you as well.\n\nChannel 1: Yep. Okay.\n\nChannel 0: Otherwise, they're really good. Now when it comes to your super and your insurances, I don't actually have a nomination on oh, no. Actually, I do. I have Stacy, which is\n\nChannel 1: Yeah.\n\nChannel 0: great.\n\nChannel 1: That's\n\nChannel 0: So\n\nChannel 1: on the ClearView policy, isn't it? On the on\n\nChannel 0: correct.\n\nChannel 1: my yeah.\n\nChannel 0: So for your hub 24, so for your superannuation let me just triple check-in the system here for you. Yep. No. We have Stacy listed for your super as well at a 100%.\n\nChannel 1: Yeah. Okay.\n\nChannel 0: That's still correct?\n\nChannel 1: Yeah. That's correct. Yeah. Do you think I\n\nChannel 0: Yep.\n\nChannel 1: need to, like, up that up the income protection on that, or will that affect like, with based on my, like, diabetes condition, will that change that way up there?\n\nChannel 0: Yes. So not if\n\nChannel 1: It will.\n\nChannel 0: you decrease it, but if you increase it, yes. Because if we are looking at increasing it, basically, what happens is the insurer will wanna reassess your risk position. And with the the recency of the type two, they would say you need to be on medication for a little bit longer before they can look at it.\n\nChannel 1: Alright. Okay. Maybe just leave it on.\n\nChannel 0: And, yeah, I can make a little note here that if you want, we could reach out in\n\nChannel 1: That's\n\nChannel 0: maybe\n\nChannel 1: alright. It's fine.\n\nChannel 0: no? Okay. If anything\n\nChannel 1: Yep.\n\nChannel 0: does change, though, let us know. Or even next under review, we can reassess it because then it's been a little bit longer for you\n\nChannel 1: Yep.\n\nChannel 0: and and have a look at it for you. You still\n\nChannel 1: Yeah.\n\nChannel 0: have 8,981 per month in your\n\nChannel 1: Yeah.\n\nChannel 0: income\n\nChannel 1: No.\n\nChannel 0: protection.\n\nChannel 1: That's fine. I don't think anything happened anyway, but, yeah, that'll be fine.\n\nChannel 0: Yep. Perfect. Now let me see here. I guess other things during under review, which is good to check-in is goals. So stuff that you are working towards or that you are wanting to achieve and kind of see how things are tracking.\n\nNow last time we spoke to you, we had that your main focus was through focus on paying down any debt, which, obviously, when you sold the property, you got rid of most of that, which is good. And, otherwise, it was doing some travel back to Wales. Did you guys end up going on a holiday, or is that still something you are planning, or is that, like, a ongoing\n\nChannel 1: Back to Wales.\n\nChannel 0: yeah.\n\nChannel 1: Yeah. We yeah. I think the last one I spoke to yeah. We've been back, like, three times since\n\nChannel 0: Oh, that's nice. Family\n\nChannel 1: I.\n\nChannel 0: back back home.\n\nChannel 1: Yeah. Yeah. Exactly.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. We've been\n\nChannel 0: Oh,\n\nChannel 1: to\n\nChannel 0: nice.\n\nChannel 1: Bali twice as well. So\n\nChannel 0: Lovely.\n\nChannel 1: probably\n\nChannel 0: Jealous.\n\nChannel 1: spend too much money on on holidays, to be honest.\n\nChannel 0: I memories, though. It's like I'm if you if you\n\nChannel 1: Yeah.\n\nChannel 0: do hear a bit of an accent, I'm Swedish.\n\nChannel 1: I'm\n\nChannel 0: So\n\nChannel 1: gonna settle that.\n\nChannel 0: yeah. So if you do hear hear a little twangs every now and then, it's it's just the three just coming out. And I'm very much the same, like, valuing holidays and travel is something you always remember, and having those memories is worth a lot. So, yes, it costs a lot\n\nChannel 1: Yeah.\n\nChannel 0: going back\n\nChannel 1: Exactly.\n\nChannel 0: to Europe because it's not close. And when you go, it's not like you can go for a week,\n\nChannel 1: Yeah.\n\nChannel 0: but\n\nChannel 1: We've\n\nChannel 0: it\n\nChannel 1: gotta\n\nChannel 0: is,\n\nChannel 1: go\n\nChannel 0: you\n\nChannel 1: for\n\nChannel 0: know, memories.\n\nChannel 1: four weeks.\n\nChannel 0: So\n\nChannel 1: Yeah.\n\nChannel 0: yeah.\n\nChannel 1: No. That is true.\n\nChannel 0: Yeah. Now is there anything else that you're kind of working towards in the next couple of years\n\nChannel 1: I mean, other than obviously, my wife lost my wife's goal trying to get the biz\n\nChannel 0: otherwise?\n\nChannel 1: I mean, ideally,\n\nChannel 0: Yep.\n\nChannel 1: if we could get the business going more, then I'll it's probably stepping into the business. I'll quit\n\nChannel 0: Yep.\n\nChannel 1: my job. But,\n\nChannel 0: I just\n\nChannel 1: yeah,\n\nChannel 0: focused\n\nChannel 1: that would\n\nChannel 0: on\n\nChannel 1: probably\n\nChannel 0: that.\n\nChannel 1: be a goal.\n\nChannel 0: Yep.\n\nChannel 1: But, I mean, obviously, we've got other goals, but in terms of super and stuff, probably\n\nChannel 0: Yep.\n\nChannel 1: yeah. I don't know. Probably obviously, I would like to get future wise, like, in the next, like, twenty years, I'd like to have a good super balance, I guess,\n\nChannel 0: Yep.\n\nChannel 1: for when I\n\nChannel 0: Yep.\n\nChannel 1: retire.\n\nChannel 0: And with,\n\nChannel 1: So\n\nChannel 0: obviously, your high income at the moment as well, obviously, you are getting a decent amount of contributions, which is good, which will obviously help compound everything for you into super as well.\n\nChannel 1: Yeah. I did look into that on, like, there's no after it is on chat GPT. I put it on there. If I was to put, like, 17 I think I get, like, $17 from my input every year for the\n\nChannel 0: Yeah. About $17.05 $2.02 0\n\nChannel 1: next\n\nChannel 0: before\n\nChannel 1: two. Yeah. So,\n\nChannel 0: tax.\n\nChannel 1: like, if\n\nChannel 0: Yes.\n\nChannel 1: I if I was if I was to earn that every year for, like, twenty, thirty years, I think it was, like, I don't know, like, over a million or something. One over over thirty years, it's, like, 1.4 to 2.9.\n\nChannel 0: Yeah.\n\nChannel 1: But yeah. I don't know how accurate it is.\n\nChannel 0: Some\n\nChannel 1: Yeah.\n\nChannel 0: sometimes, HTTP is great for knowledge, but it's also not to be relied upon because often it's a\n\nChannel 1: Yeah.\n\nChannel 0: bit outdated\n\nChannel 1: Of course.\n\nChannel 0: with information and stuff. But it is it\n\nChannel 1: Yeah.\n\nChannel 0: is a good kind of thing to do a bit of guidance. And, yes, obviously, because if you do have about $1,717,520, now that is taxed at 15% in super. So, obviously, a little bit less, but but still, obviously, because you still have plenty of time until retirement, it definitely\n\nChannel 1: Yep.\n\nChannel 0: compounds and makes a a a pretty big difference. And do you think\n\nChannel 1: Yep.\n\nChannel 0: that at this point, you would want to start drawing an income from super when you turn 60, or do you think you'd work longer, or you kind of as soon as you can, you'd wanna retire?\n\nChannel 1: Yeah. Good question. I get bored, so I wouldn't wanna be you know, depends. I like I like traveling, so possibly.\n\nChannel 0: Yep.\n\nChannel 1: So, yeah, I guess, like, I've I've started looking at my supermoor now. I mean,\n\nChannel 0: Yep.\n\nChannel 1: I'm only 41, but thinking, you know, in\n\nChannel 0: Still\n\nChannel 1: the next\n\nChannel 0: good,\n\nChannel 1: twenty\n\nChannel 0: though.\n\nChannel 1: years.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. So so I guess making sure that my super is doing the right thing for me, I guess.\n\nChannel 0: Yes. Yes.\n\nChannel 1: Yeah.\n\nChannel 0: And that is basically what we'll go through next for you for your. Do you have access to your email at all there, Anthony? Because I have just sent you an email with some documents to go through, which does break down your performance and your investments and your super and everything in a bit more detail if\n\nChannel 1: Yep.\n\nChannel 0: you can\n\nChannel 1: Mine.\n\nChannel 0: access it.\n\nChannel 1: Yeah. I'm just waiting for it to come through.\n\nChannel 0: Yep. Now we have recently changed software as well, so sometimes it does end up in the spam folder if it's\n\nChannel 1: Alright.\n\nChannel 0: the first time we're sending it to you through the new software. It should say that it came directly from myself as well.\n\nChannel 1: Is that the email you've got down, is it Anthony@Gmail.com?\n\nChannel 0: Let me triple check for you. Yes. Anthony\n\nChannel 1: Yep.\n\nChannel 0: r Blackett, yeah, at Gmail dot com.\n\nChannel 1: Oh, yeah.\n\nChannel 0: Still hot?\n\nChannel 1: Is it Veronica Glover? Is it wrong? Clover?\n\nChannel 0: Yes.\n\nChannel 1: Yeah.\n\nChannel 0: Yes. Perfect. Glover. Yes. Now it will have a link, and it says sign now, but it will allow you to open up and look at everything first before it prompts you to sign anything.\n\nSo just clicking on the link doesn't mean you're signing right away.\n\nChannel 1: Yep.\n\nChannel 0: Now you should then have a Super Insurance summary first, I believe.\n\nChannel 1: So so am I clicking on sign document first? Or\n\nChannel 0: Yes, please. Yeah. Because it will then open up all the attachments for you.\n\nChannel 1: Yep.\n\nChannel 0: And it should be you can see the first one?\n\nChannel 1: Yeah. The insurance. Yep.\n\nChannel 0: Some yeah. Perfect. So it shows here that you do have your super in hub 24. You do have about 68764 in there. And then\n\nChannel 1: Yep.\n\nChannel 0: underneath it, you can then see your clear view insurances. But you can see here that you do have a pretty decent life and TPD in place as well, and that is 1,511,098 if something were to happen. And then underneath that, you can see your income protection policy as well.\n\nChannel 1: Yep.\n\nChannel 0: And you do have that thirty day waiting period, five year benefit period. Now all three are paid from within hub twenty four, and you do\n\nChannel 1: Yep.\n\nChannel 0: get that 15% tax rebate. So the total premium for all three is 2,325. Do you have any questions in regards to your\n\nChannel 1: Yep. No. That's\n\nChannel 0: insurances?\n\nChannel 1: all good.\n\nChannel 0: No.\n\nChannel 1: Thanks.\n\nChannel 0: Okay. Perfect. Now if you click on the next document, it then breaks down all your investments and performance and everything in a bit\n\nChannel 1: Yep.\n\nChannel 0: more detail for you. Now this one here, if you're looking on your phone, it can look a little bit messy, but it basically breaks down all your individual investments, how they have performed, how much you have in each individual investment as well, and this is just showing a twelve month period. Now with the investments and everything as well, I'm sure you've obviously heard on the news and everything. The last months, we have seen a bit of turbulent in the market with everything that's going on. Obviously, everything\n\nChannel 1: Yeah.\n\nChannel 0: in The US saw a bit of fluctuations in the market with\n\nChannel 1: Yeah.\n\nChannel 0: Trump\n\nChannel 1: Donald Trump's\n\nChannel 0: as well.\n\nChannel 1: fault.\n\nChannel 0: I'm seeing a bit of fluctuations there. Yep. Definitely. And\n\nChannel 1: Yep.\n\nChannel 0: obviously, more recently with the war and stuff like that, we have seen\n\nChannel 1: Yep.\n\nChannel 0: a bit of fluctuation. So, obviously, it's been a bit of a bit of that turbulent twelve months. But in saying that, though, your portfolio overall has still done pretty good. So it's up by 7.53% after fees. So it's still quite happy with that given the market conditions in the last twelve months.\n\nChannel 1: Yes.\n\nChannel 0: Now if you wanna look at the second column to the right, it shows your internal rate of return. It says note two. Can you see that?\n\nChannel 1: But the 4.274%, that one.\n\nChannel 0: Yes. Yep. So you can see a range of them. So you can see above nineteen six seven and then seventeen eight two. Like, can you see all of the numbers?\n\nChannel 1: Yeah. Yep.\n\nChannel 0: Yep. Okay. So that is the performance on the individual investments. Now the two that are in brackets, they are\n\nChannel 1: Yep.\n\nChannel 0: down at the moment. All the others are positive. Does that make sense?\n\nChannel 1: Yep.\n\nChannel 0: Yep. So what I would like to talk to you a little bit more about is the top one, that one that's down 19Point67. That's the Benelong Australian equity. Can you see that one?\n\nChannel 1: Yeah. Yep. Let\n\nChannel 0: Yep.\n\nChannel 1: me\n\nChannel 0: Perfect. So, obviously, when it comes to your investments, and the really good thing with Hub twenty four is that we have hundreds of hundreds of different investment options choose from. Now sometimes when in investment\n\nChannel 1: see.\n\nChannel 0: is underperforming a little bit or a little bit down, it could just be like a cyclical trend. So we foresee it coming back around, still being a good investment, and we don't always want to sell when something is down because of those market fluctuations. At\n\nChannel 1: Yep.\n\nChannel 0: the same time, though, if we foresee one investment might not be the best option moving forward, and there are more suitable options, then we also want to be proactive, in making changes if need be to make sure that we do ensure that your superannuation continues to grow and working hard for you, and kind of have you in that good position. Does that make sense?\n\nChannel 1: Yeah. Yep.\n\nChannel 0: Yep. Perfect. So with that Benelon Australian Equity, the investment committee have done a lot of research on the investment, and we have they kind of have said that there is another suitable option that we would like to change it for you if you are happy with it. So, basically, with the Benelung Australian Equity, are you quite familiar with the different types and styles of investment at all, Anthony?\n\nChannel 1: Well, like, the low, medium, and high risk ones.\n\nChannel 0: More so like a direct share managed funds, exchange traded fund style of investment? Like, do you know what like, the difference between the different types that you can invest in?\n\nChannel 1: Not really. No.\n\nChannel 0: No. So basic most people don't. So,\n\nChannel 1: I mean,\n\nChannel 0: basically\n\nChannel 1: I understand how shares work. I understand how they work. But\n\nChannel 0: yeah. So, basically,\n\nChannel 1: yeah.\n\nChannel 0: the the three top like, the easiest one is, like, a direct share. Let's say you wanna invest directly into a company. So let's say you wanna invest in BHP directly, then that will be a direct share directly into\n\nChannel 1: Yes.\n\nChannel 0: one particular company. So that's pretty straightforward. You\n\nChannel 1: Mhmm.\n\nChannel 0: then have something that's called a ETF or exchange traded fund. Now that is most of your investments in your portfolio. How\n\nChannel 1: Yep.\n\nChannel 0: they work is that they don't invest in just one particular company, but instead, it's focused on different kind of criteria. So for example, you have one in your portfolio that is called the iShares SMP 500. Now what that\n\nChannel 1: Yep.\n\nChannel 0: one investment is that it basically tracks and follows the 500 largest companies listed in The US. So within one single investment, it's not like you just have exposure to one company. There is 500 in that one single investment option. So, obviously, that means that things are very diversified for you. But then, also, as, like, a company, if one kind of underperforms, it might not make as much of a difference because you do have a range of different\n\nChannel 1: Yeah.\n\nChannel 0: companies\n\nChannel 1: I got\n\nChannel 0: in there.\n\nChannel 1: it. Yeah.\n\nChannel 0: And something smaller comes out, something bigger falls in. So it kind of gives you that good range\n\nChannel 1: Yeah.\n\nChannel 0: of diversification.\n\nChannel 1: But then with you, weren't you alone on just one company, aren't you?\n\nChannel 0: Correct.\n\nChannel 1: Like, for a massive\n\nChannel 0: Exact\n\nChannel 1: return. Yeah.\n\nChannel 0: exactly. And that also kind of mitigates risk a little bit as well. So, obviously, if you put everything all your eggs into one basket and that one falls through, you feel it a lot more. So this kind of diversifies\n\nChannel 1: Yep.\n\nChannel 0: things for you. Now how Benelung is slightly different portfolio manager deciding what goes into their specific portfolio with different criteria. So they are kind of using that more kind of active approach where they are actively buying and selling different investments in order\n\nChannel 1: Mhmm.\n\nChannel 0: to try to outperform the market instead of kind of tracking an index, if that makes sense.\n\nChannel 1: Yep.\n\nChannel 0: So with Benelon, they have performed really well in the past, and that was why it was added into your portfolio. But more recently, they have been a little bit slower in making those decisions, which is why we wanna look at swapping you out of it. One other reason why they were kind of underperforming a little bit was that one of the companies that they had in their portfolio was called the Corporate Travel Group. I'm not sure if you've heard of\n\nChannel 1: No.\n\nChannel 0: that. Nope. Basically, that company had a bit of issues with their reporting. It would actually meant that everything was put on pause. So because\n\nChannel 1: Okay.\n\nChannel 0: of that, they couldn't trade. It obviously meant that things fell. So with Benelong, the good thing is you are not invested in corporate travel group. You are invested in Benelong. But what we can do is we can swap Benelong for another alternative that has done a little bit better for you and gives you that diversification.\n\nChannel 1: I I need I got those numbers. Okay?\n\nChannel 0: So we've done a lot of research on alternatives. And if we are swapping one Australian investment, we wanna still make sure you have exposure to the Australian market. And the one that the investment committee, have found as a very good substitute is called your BetaShares Australia two hundred. Have you ever heard of that?\n\nChannel 1: Sorry. What was it called?\n\nChannel 0: BetaShares a two hundred.\n\nChannel 1: No. Never yet.\n\nChannel 0: No. Basically, what it is, it is that kind of similar concept through the iShares S and P five hundred where it\n\nChannel 1: Yep.\n\nChannel 0: invests in the 200 largest companies in Australia. Because, again,\n\nChannel 1: Mhmm.\n\nChannel 0: we don't wanna make sure you have too much exposure to just US. We wanna make sure we diversify things for you. So what\n\nChannel 1: Yep.\n\nChannel 0: we would like to look at changing, if you are happy to do so, it is just swapping the Benelon Australian equity that have underperformed through a substitute that beta shares a 200 for you.\n\nChannel 1: Okay. And then how is that one performing at the moment?\n\nChannel 0: So it is performing better than the Benelong Australian Equity. What I can do for you before obviously, if you wanna have a bit of a read, I can send you some reports. So I can pull pull one report for Benelong Australian Equity and then one for the beta shares a 200 and email that to you. And that has kind of all the information in regards through the performance and everything like that, if if you would like. And then once you have a look over that, you can then let me know if you would be happy\n\nChannel 1: Yep. Would\n\nChannel 0: or\n\nChannel 1: just\n\nChannel 0: comfortable.\n\nChannel 1: email you back and say, yeah. Go on.\n\nChannel 0: Exactly. Yeah. Or if you do have any questions, you can just let me know, and I can kind of just summarize it in the email to make it easy for you.\n\nChannel 1: Yeah. If you could do that, that'll be good. Yeah?\n\nChannel 0: Yeah. Yeah. Beautiful. I will get that sorted. Now I'll try to have it by end of business day tomorrow, but it might be Monday otherwise, if that's okay.\n\nChannel 1: Yep. That's cool. Yeah. No worries.\n\nChannel 0: Yep. Okay. Perfect. Now, otherwise, do you have any questions in regards to any of that?\n\nChannel 1: No. That's that's all\n\nChannel 0: No.\n\nChannel 1: good.\n\nChannel 0: Okay. Perfect. Now if you can click on the next document for me, it should be a Vanguard index chart, I believe,\n\nChannel 1: Thanks.\n\nChannel 0: like a graph. Yep. Perfect. Have you seen something like this before?\n\nChannel 1: Yes. Yeah. Yeah.\n\nChannel 0: Yeah. Perfect. Basically, it's just a good visual representation of what we are talking about when we're talking about the market. Now\n\nChannel 1: Yep.\n\nChannel 0: how your portfolio is also invested at the moment is that we have you in a growth portfolio. Do you remember what it means to be a growth investor at all there, Anthony?\n\nChannel 1: I remember now. Sorry.\n\nChannel 0: No. No. Most people are the same. Don't worry. Essentially, it tells me that you are looking at getting as much growth as you possibly can out of your superannuation while you still\n\nChannel 1: Right.\n\nChannel 0: have plenty of time, but also that you are comfortable seeing a bit of short term volatility and fluctuations in order to achieve that and fluctuations in order to achieve that growth. So it is purchasing a growth, but it's not like your high risk options.\n\nChannel 1: Yeah.\n\nChannel 0: Now how it also works when it when it comes to a asset allocation is that we have about 80% invested in what we call your growth assets. Now this is a combination of the top four on the graph here. So you can see US shares, which is, like, your light green line. You have\n\nChannel 1: Mhmm.\n\nChannel 0: the Australian shares, which is, like, your dark green. You then have international shares, which is, like, your yellow, and then property, which is, like, your maroon color. And you can obviously see from this graph that these are the ones that will give you the most amount of growth, but they also fluctuate the most.\n\nChannel 1: Yep. So Biden's doing the best, is it? I'm worried\n\nChannel 0: What's\n\nChannel 1: now.\n\nChannel 0: that? Sorry?\n\nChannel 1: I'm just joking. So The US The US is doing the is that but it says, like, US shares, 10.8%. Is that the average growth per\n\nChannel 0: Yes.\n\nChannel 1: annum?\n\nChannel 0: Correct.\n\nChannel 1: Yeah. Okay. So\n\nChannel 0: But\n\nChannel 1: that\n\nChannel 0: you also\n\nChannel 1: I was just joking.\n\nChannel 0: see\n\nChannel 1: I said so\n\nChannel 0: Yeah.\n\nChannel 1: because you got Biden and Trump there.\n\nChannel 0: Yep. And you can see the the fluctuations that have results.\n\nChannel 1: Trump's\n\nChannel 0: You\n\nChannel 1: doing\n\nChannel 0: can\n\nChannel 1: worse than Biden then on all according to this. Is that right? Am I reading that right?\n\nChannel 0: Market wise, when it comes to the fluctuations, you can even see Trump earlier. Like, you can see that kind of 02/1819. You can also see the massive hit it took to the market. And, obviously, you have COVID, which is, like, the biggest biggest dip\n\nChannel 1: Send\n\nChannel 0: recently.\n\nChannel 1: us more of a trend range. Yeah.\n\nChannel 0: So so you can see\n\nChannel 1: Okay.\n\nChannel 0: so, basically, it goes hand in hand, right, with different market events that happens.\n\nChannel 1: Yeah. Yeah. Yeah. Of\n\nChannel 0: That\n\nChannel 1: course.\n\nChannel 0: is also why time plays a big role. So\n\nChannel 1: Yeah.\n\nChannel 0: in a growth portfolio, we ideally would like to make sure that there's an at least six years on your retirement for these fluctuations, which you certainly have behind you. The rest of the investments, about 20%, you then have in your defense\n\nChannel 1: Yes.\n\nChannel 0: it. So that is like a combination of the bottom three, like your fixed interest, your cash. Gold kind of also comes into this a little bit where it's then designed to kind of limit fluctuations and smooth things out for you, but you can see they don't grow as much. So 80% is focusing on that growth for you. Does that make sense?\n\nChannel 1: Yeah. Yeah. Makes sense.\n\nChannel 0: Yep. Perfect. I know you're still happy and comfortable in your growth portfolio.\n\nChannel 1: Yeah. That's fine. Yeah. Yeah. I\n\nChannel 0: Yep.\n\nChannel 1: think so. Apart from the 19 the the the share you've got in The US, that's down 19%. Yeah. Actually, maybe just maybe just invest it in the I can't remember the name of it, the Australian two hundred one.\n\nChannel 0: Just changed it? Yep.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Because we have we have done, like I said, the investment, and we always have to act in your best interest. Sorry. I'm sure you would have heard that plenty of times, but there's a lot of legislation in place to protect you, but\n\nChannel 1: Yeah.\n\nChannel 0: also making sure they'll report you in a better\n\nChannel 1: Yeah.\n\nChannel 0: position. So the investment committee have\n\nChannel 1: Just\n\nChannel 0: done extensive\n\nChannel 1: just do\n\nChannel 0: research.\n\nChannel 1: just put it into the Australian one here because I I I don't really\n\nChannel 0: Yeah.\n\nChannel 1: like The US at the moment anyway. So just I'd rather in Australia.\n\nChannel 0: Okay. So you're happy to change. So the one we're looking at changing, it is Australia, though. It is the Benelong Australia. So it is still Australia, and that's the one that's\n\nChannel 1: Sorry.\n\nChannel 0: down.\n\nChannel 1: Read that. So the the one that's been reported in is in\n\nChannel 0: It's yes. It's Australia.\n\nChannel 1: Australia.\n\nChannel 0: So it's swapping one Australian investment\n\nChannel 1: Okay.\n\nChannel 0: for\n\nChannel 1: Yeah.\n\nChannel 0: another\n\nChannel 1: That's\n\nChannel 0: one.\n\nChannel 1: fine. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. That's\n\nChannel 0: Okay.\n\nChannel 1: fine.\n\nChannel 0: So you're happy for us to do that for you, Anthony?\n\nChannel 1: Yeah. That's fine. Yeah. That's fine.\n\nChannel 0: Yeah. Okay. What I will do anyway, though, is I will send through something that's called a record of advice. You don't have to sign it, but it will be emailed to you just so that you have the reference of us making that one investment change for you.\n\nChannel 1: Yeah. Alrighty.\n\nChannel 0: Yep. Okay. Perfect. Now next document for me, what is that one? Is that your services guide or certificate\n\nChannel 1: It's a\n\nChannel 0: of currency for\n\nChannel 1: Certificate\n\nChannel 0: ClearView?\n\nChannel 1: of currency.\n\nChannel 0: Yep. This one here just breaks down your insurances with Clearview in a bit more in detail. Basically, lets you know that's all paid and up to date for you.\n\nChannel 1: Yep.\n\nChannel 0: Yep. And then next one,\n\nChannel 1: Yep.\n\nChannel 0: is that the services guide?\n\nChannel 1: Yeah.\n\nChannel 0: Yep. Now you probably have seen this a few times before. It is one of those compliance documents, but it does give you all the important information in regards to us here at Oakview. So you can have it obviously read over this in your own time, but no no changes, any any important changes or anything like that. If you do have a scroll through it, you will also see the the directors, all advices.\n\nYou will see myself on page 10 if you do wanna put a face to the voice. But, otherwise, that's all in there for\n\nChannel 1: Yes. All good.\n\nChannel 0: you. Yep. Perfect. Now the next document, what is that\n\nChannel 1: Consent to new ongoing fee arrangement.\n\nChannel 0: one? Yep. So this one here is your ongoing service agreement, and that is to say that you are happy to stay on as a client. Now, Anthony, there is no changes whatsoever in regards to the fee structure for you. It stays exactly the same at 1.65 from super, but no changes in regards to that, and it is also not a lock in contract.\n\nSo if at any point in time you are not happy, it is not a lock in contract. But by signing\n\nChannel 1: Yeah.\n\nChannel 0: this otherwise, it just allows us to manage all your investments and insurances and everything for you in the meantime otherwise. Does that\n\nChannel 1: Yes.\n\nChannel 0: make\n\nChannel 1: Yeah. It makes\n\nChannel 0: sense?\n\nChannel 1: sense. So I just\n\nChannel 0: Yep.\n\nChannel 1: signed\n\nChannel 0: Perfect.\n\nChannel 1: it?\n\nChannel 0: Yeah. If you're happy to do so, then it will ask for a little signature at the bottom there. It should automatically add the dates once you add your signature as well.\n\nChannel 1: Yeah. It does. Yeah.\n\nChannel 0: Yep. Perfect. And then there is there should be one more document that it will ask you to add a little scribble for. If you can see the next one where it says tax file number. Yep.\n\nNow that one here is just a compliance form, but, basically, it just lets you know that we are keeping your tax file number secure and safe on file. Does that make sense?\n\nChannel 1: Yep.\n\nChannel 0: Yep. Perfect. And I think there should be a little sign box on that one for you as well.\n\nChannel 1: Yeah. I've just signed it.\n\nChannel 0: Perfect. And then once you've signed, it should say validate.\n\nChannel 1: It's just loading.\n\nChannel 0: Yep. Perfect. Sorry. What I will do after the call today, Anthony, is that I will get that record of advice drafted for you. I'll tryna have it to you by end of business day tomorrow.\n\nIt should just be in your inbox for you, but you don't have to action it or anything. It is just there for your reference. I\n\nChannel 1: Yep.\n\nChannel 0: will also get to the team to email you that lawyer information so you have it in your inbox as well. But do you have any\n\nChannel 1: Yep.\n\nChannel 0: other questions for me otherwise before I let you go and enjoy the rest of your afternoon?\n\nChannel 1: No. That's evident. It just it didn't ask me to validate. It just just says you will get the signed document by email. Download download.\n\nSo that\n\nChannel 0: No.\n\nChannel 1: was it.\n\nChannel 0: Yes.\n\nChannel 1: Yeah.\n\nChannel 0: I can see it's come through on my end, which is great. So that download is if you would like to download a copy and, obviously, have a look at this document at any point in time. It is there for you. If you ever have any issues, though, you can just let me know, and I can always email them to you as\n\nChannel 1: All good.\n\nChannel 0: well.\n\nChannel 1: Okay.\n\nChannel 0: Yep.\n\nChannel 1: Thanks.\n\nChannel 0: Perfect. Well, thank you so much for your time today, Anthony. It was lovely speaking with you, and, again, apologies for the mix up in time.\n\nChannel 1: Yep. No worries. Thank you.\n\nChannel 0: No worries. We'll fix in.\n\nChannel 1: Speak soon.\n\nChannel 0: Bye.\n\nChannel 1: Thanks. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.02043076604604721}],"sentiment":"neutral","sentiment_score":0.02043076604604721,"channel":1,"num_words":1,"start":0.39999998,"end":0.9},{"sentences":[{"text":"Hey.","start":1.1999999,"end":1.52,"sentiment":"neutral","sentiment_score":0.023102985695004463},{"text":"Is this Anthony again?","start":1.52,"end":2.74,"sentiment":"neutral","sentiment_score":0.02366573689505458}],"sentiment":"neutral","sentiment_score":0.023553186655044557,"channel":0,"num_words":5,"start":1.1999999,"end":2.74},{"sentences":[{"text":"Yeah.","start":3.4399998,"end":3.84,"sentiment":"neutral","sentiment_score":-0.015330296941101553},{"text":"Sorry.","start":3.84,"end":4.08,"sentiment":"neutral","sentiment_score":-0.07306206226348877},{"text":"I'm not sure 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you're happy to do so, then it will ask for a little signature at the bottom there.","start":2038.88,"end":2043.2201,"sentiment":"neutral","sentiment_score":0.31274772104289794},{"text":"It should automatically add the dates once you add your signature as well.","start":2044.24,"end":2048.075,"sentiment":"neutral","sentiment_score":0.2848888956583463}],"sentiment":"neutral","sentiment_score":0.298455320764333,"channel":0,"num_words":32,"start":2038.56,"end":2048.075},{"sentences":[{"text":"Yeah.","start":2049.56,"end":2049.8801,"sentiment":"neutral","sentiment_score":0.1986441016197205},{"text":"It 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number.","start":2058.215,"end":2061.68,"sentiment":"neutral","sentiment_score":0.1359884859277652},{"text":"Yep.","start":2062.62,"end":2063.12,"sentiment":"neutral","sentiment_score":0.22829115390777588}],"sentiment":"neutral","sentiment_score":0.2275081907172461,"channel":0,"num_words":37,"start":2050.935,"end":2063.12},{"sentences":[{"text":"Now that one here is just a compliance form, but, basically, it just lets you know that we are keeping your tax file number secure and safe on file.","start":2063.26,"end":2071.36,"sentiment":"positive","sentiment_score":0.4020705459446743},{"text":"Does that make 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validate.","start":2084.0251,"end":2086.605,"sentiment":"neutral","sentiment_score":0.21041678057776558}],"sentiment":"neutral","sentiment_score":0.23049596548080445,"channel":0,"num_words":10,"start":2082.425,"end":2086.605},{"sentences":[{"text":"It's just loading.","start":2089.655,"end":2090.635,"sentiment":"neutral","sentiment_score":0.20949825644493103}],"sentiment":"neutral","sentiment_score":0.20949825644493103,"channel":1,"num_words":3,"start":2089.655,"end":2090.635},{"sentences":[{"text":"Yep.","start":2091.3499,"end":2091.83,"sentiment":"neutral","sentiment_score":0.2247024178504944},{"text":"Perfect.","start":2091.83,"end":2092.33,"sentiment":"positive","sentiment_score":0.36498135328292847},{"text":"Sorry.","start":2095.67,"end":2095.99,"sentiment":"neutral","sentiment_score":0.12262913584709167},{"text":"What I will do after the call today, Anthony, is that I will get that record of advice drafted for you.","start":2095.99,"end":2103.975,"sentiment":"neutral","sentiment_score":0.21767529916195644},{"text":"I'll tryna have it to you by end of business day tomorrow.","start":2104.115,"end":2107.575,"sentiment":"neutral","sentiment_score":0.3319074759880702}],"sentiment":"neutral","sentiment_score":0.2573995528121789,"channel":0,"num_words":36,"start":2091.3499,"end":2107.575},{"sentences":[{"text":"It should just be in your inbox for you, but you don't have to action it or anything.","start":2107.875,"end":2112.355,"sentiment":"neutral","sentiment_score":0.3133951740132438},{"text":"It is just there for your reference.","start":2112.355,"end":2114.295,"sentiment":"neutral","sentiment_score":0.3295001004423414},{"text":"I","start":2115.32,"end":2115.64,"sentiment":"neutral","sentiment_score":0.2887469530105591}],"sentiment":"neutral","sentiment_score":0.3167831072440514,"channel":0,"num_words":26,"start":2107.875,"end":2115.64},{"sentences":[{"text":"Yep.","start":2115.335,"end":2115.835,"sentiment":"neutral","sentiment_score":0.3092426657676697}],"sentiment":"neutral","sentiment_score":0.3092426657676697,"channel":1,"num_words":1,"start":2115.335,"end":2115.835},{"sentences":[{"text":"will also get to the team to email you that lawyer information so you have it in your inbox as well.","start":2115.64,"end":2121.98,"sentiment":"positive","sentiment_score":0.3557594957805815},{"text":"But do you have any","start":2122.28,"end":2123.48,"sentiment":"neutral","sentiment_score":0.1285306692123413}],"sentiment":"neutral","sentiment_score":0.3120616445174584,"channel":0,"num_words":26,"start":2115.64,"end":2123.48},{"sentences":[{"text":"Yep.","start":2123.415,"end":2123.7,"sentiment":"neutral","sentiment_score":0.10085758566856384}],"sentiment":"neutral","sentiment_score":0.10085758566856384,"channel":1,"num_words":1,"start":2123.415,"end":2123.7},{"sentences":[{"text":"other questions for me otherwise before I let you go and enjoy the rest of your afternoon?","start":2123.48,"end":2128.115,"sentiment":"neutral","sentiment_score":0.2765777111053467}],"sentiment":"neutral","sentiment_score":0.2765777111053467,"channel":0,"num_words":17,"start":2123.48,"end":2128.115},{"sentences":[{"text":"No.","start":2129.14,"end":2129.38,"sentiment":"negative","sentiment_score":-0.361819863319397},{"text":"That's evident.","start":2129.38,"end":2130.26,"sentiment":"negative","sentiment_score":-0.45520998537540436},{"text":"It just it didn't ask me to validate.","start":2130.26,"end":2132.26,"sentiment":"negative","sentiment_score":-0.3867268767207861},{"text":"It just just says you will get the signed document by email.","start":2132.26,"end":2136.3599,"sentiment":"neutral","sentiment_score":0.06077933001021544},{"text":"Download download.","start":2136.5,"end":2137.48,"sentiment":"neutral","sentiment_score":0.005602529738098383}],"sentiment":"neutral","sentiment_score":-0.1450199131295085,"channel":1,"num_words":25,"start":2129.14,"end":2137.48},{"sentences":[{"text":"So 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it.","start":2138.26,"end":2138.865,"sentiment":"neutral","sentiment_score":-0.042912546545267105}],"sentiment":"neutral","sentiment_score":-0.042912546545267105,"channel":1,"num_words":2,"start":2138.26,"end":2138.865},{"sentences":[{"text":"Yes.","start":2139.775,"end":2140.095,"sentiment":"neutral","sentiment_score":0.11221943795681}],"sentiment":"neutral","sentiment_score":0.11221943795681,"channel":0,"num_words":1,"start":2139.775,"end":2140.095},{"sentences":[{"text":"Yeah.","start":2139.905,"end":2140.405,"sentiment":"neutral","sentiment_score":0.25667208433151245}],"sentiment":"neutral","sentiment_score":0.25667208433151245,"channel":1,"num_words":1,"start":2139.905,"end":2140.405},{"sentences":[{"text":"I can see it's come through on my end, which is great.","start":2140.095,"end":2142.0398,"sentiment":"positive","sentiment_score":0.6134627337257067},{"text":"So that download is if you would like to download a copy and, obviously, have a look at this document at any point in time.","start":2142.0398,"end":2147.96,"sentiment":"neutral","sentiment_score":0.2330162161588669},{"text":"It is there for you.","start":2147.96,"end":2149.4,"sentiment":"neutral","sentiment_score":0.3318382740020752},{"text":"If you ever have any issues, though, you can just let me know, and I can always email them to you as","start":2149.4,"end":2154.075,"sentiment":"neutral","sentiment_score":0.11749633029103279}],"sentiment":"neutral","sentiment_score":0.27236045070458204,"channel":0,"num_words":64,"start":2140.095,"end":2154.075},{"sentences":[{"text":"All good.","start":2155.9202,"end":2156.6401,"sentiment":"neutral","sentiment_score":0.24422186613082886}],"sentiment":"neutral","sentiment_score":0.24422186613082886,"channel":1,"num_words":2,"start":2155.9202,"end":2156.6401},{"sentences":[{"text":"well.","start":2156.2349,"end":2156.7148,"sentiment":"neutral","sentiment_score":0.19922733306884768}],"sentiment":"neutral","sentiment_score":0.19922733306884768,"channel":0,"num_words":1,"start":2156.2349,"end":2156.7148},{"sentences":[{"text":"Okay.","start":2156.6401,"end":2157.04,"sentiment":"neutral","sentiment_score":0.16162657737731934}],"sentiment":"neutral","sentiment_score":0.16162657737731934,"channel":1,"num_words":1,"start":2156.6401,"end":2157.04},{"sentences":[{"text":"Yep.","start":2156.7148,"end":2157.2148,"sentiment":"neutral","sentiment_score":0.2184205949306488}],"sentiment":"neutral","sentiment_score":0.2184205949306488,"channel":0,"num_words":1,"start":2156.7148,"end":2157.2148},{"sentences":[{"text":"Thanks.","start":2157.04,"end":2157.54,"sentiment":"positive","sentiment_score":0.5997697114944458}],"sentiment":"positive","sentiment_score":0.5997697114944458,"channel":1,"num_words":1,"start":2157.04,"end":2157.54},{"sentences":[{"text":"Perfect.","start":2157.275,"end":2157.775,"sentiment":"positive","sentiment_score":0.6801806688308716},{"text":"Well, thank you so much for your time today, Anthony.","start":2158.315,"end":2160.4749,"sentiment":"positive","sentiment_score":0.7569214105606079},{"text":"It was lovely speaking with you, and, again, apologies for the mix up in time.","start":2160.4749,"end":2164.3289,"sentiment":"positive","sentiment_score":0.3502088035146395}],"sentiment":"positive","sentiment_score":0.5193279548906363,"channel":0,"num_words":26,"start":2157.275,"end":2164.3289},{"sentences":[{"text":"Yep.","start":2165.6802,"end":2166.0,"sentiment":"neutral","sentiment_score":0.11674635112285614},{"text":"No worries.","start":2166.0,"end":2166.56,"sentiment":"neutral","sentiment_score":0.11421345546841621},{"text":"Thank you.","start":2166.56,"end":2167.2388,"sentiment":"positive","sentiment_score":0.457746297121048}],"sentiment":"neutral","sentiment_score":0.2521331712603569,"channel":1,"num_words":5,"start":2165.6802,"end":2167.2388},{"sentences":[{"text":"No worries.","start":2167.609,"end":2168.169,"sentiment":"neutral","sentiment_score":0.13100608438253403},{"text":"We'll fix in.","start":2168.169,"end":2169.2288,"sentiment":"neutral","sentiment_score":0.16968685388565063}],"sentiment":"neutral","sentiment_score":0.154214546084404,"channel":0,"num_words":5,"start":2167.609,"end":2169.2288},{"sentences":[{"text":"Speak 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confirms his personal information and asks about the value of his other car and outstanding bills. The agent provides information on his health and lifestyle, health insurance coverage, and health and lifestyle plans. The agent discusses the customer's financial goals and health history, including their health insurance coverage and investment portfolio. The agent explains the benefits of working with Hub 24 and offers to send more information. The agent also discusses managing investments and insurances, including the use of a portfolio manager and compliance forms. The agent provides advice and offers to send a record of advice to the customer."},"intents":{"segments":[{"text":"Is this Anthony again? Yeah. Sorry. I'm not sure Yes. what happens there. Sometimes my phone cuts off. No. All Yeah. good. Sorry. Now just because I did call you back even though I can hear that it is you, I do need you just to confirm that full name, date of birth, and address for me again. Sorry.","start_word":2,"end_word":60,"intents":[{"intent":"Retain speaker's information","confidence_score":2.2870708e-10}]},{"text":"Now just because I did call you back even though I can hear that it is you, I do need you just to confirm that full name, date of birth, and address for me again. Sorry.","start_word":25,"end_word":60,"intents":[{"intent":"Confirm confirmation","confidence_score":0.03650492},{"intent":"Confirm details","confidence_score":0.11959391}]},{"text":"Now just because I did call you back even though I can hear that it is you, I do need you just to confirm that full name, date of birth, and address for me again. Sorry. Yeah.","start_word":25,"end_word":61,"intents":[{"intent":"Call back","confidence_score":0.0004466312},{"intent":"Confirm identity","confidence_score":0.66200185}]},{"text":"So I it caught up just as you were saying the first car. What kind of car was that?","start_word":76,"end_word":94,"intents":[{"intent":"Ask about car interest","confidence_score":0.00000995543}]},{"text":"Oh, yeah.","start_word":95,"end_word":96,"intents":[{"intent":"Confirm car type","confidence_score":0.056056473},{"intent":"Identify car type","confidence_score":0.0004863311}]},{"text":"So it's a GWM Canon, like Yes.","start_word":97,"end_word":103,"intents":[{"intent":"Clarify car details","confidence_score":0.004506161}]},{"text":"20 Well, like, how much it'd be worth now? 23. Yes.","start_word":115,"end_word":125,"intents":[{"intent":"Inquire about car value","confidence_score":0.08619159},{"intent":"Get car value","confidence_score":0.000021167063}]},{"text":"With the cleaning equipment, is that, like, how much it would cost to replace it if you used to buy it all new, or how much is worth if I sold it? Mhmm.","start_word":603,"end_word":635,"intents":[{"intent":"Evaluate cost of upgrading equipment","confidence_score":0.001252394}]},{"text":"Any other new assets we haven't gone through that's changed? I Motorbikes mean, is the business or an both? asset?","start_word":702,"end_word":721,"intents":[{"intent":"Identify assets","confidence_score":0.00056407775}]},{"text":"The insurers, especially being a recent diagnosis, they Yep. would want you to be on medication for a lot longer to see how everything is tracking, and they could apply, like, a loading, just increasing premium or an exclusion for something not being covered. But the good Yep.","start_word":1095,"end_word":1142,"intents":[{"intent":"Apply for insurance coverage","confidence_score":0.0804226},{"intent":"Review coverage coverage","confidence_score":0.00064287253}]},{"text":"Do you know someone you can get it done through if that is something you guys are interested in, or would you like us to send you some information Yeah.","start_word":1357,"end_word":1386,"intents":[{"intent":"Send information","confidence_score":0.38645652}]},{"text":"a good little reminder then if it's in your inbox and if you don't wanna go with them, at least you might have a bit of a pricing comparison if if you do look more locally to you as well. Yep.","start_word":1488,"end_word":1528,"intents":[{"intent":"Provide pricing comparison","confidence_score":0.07791607}]},{"text":"So for your hub 24, so for your superannuation let me just triple check-in the system here for you. Yep.","start_word":1577,"end_word":1596,"intents":[{"intent":"Check system","confidence_score":0.02515627}]},{"text":"Because if we are looking at increasing it, basically, what happens is the insurer will wanna reassess your risk position. And with the the recency of the type two, they would say you need to be on medication for a little bit longer before they can look at it. Alright.","start_word":1670,"end_word":1719,"intents":[{"intent":"Reassess medication status","confidence_score":0.0010829526},{"intent":"Reassess risk position","confidence_score":0.5442418}]},{"text":"And with the the recency of the type two, they would say you need to be on medication for a little bit longer before they can look at it. Alright.","start_word":1689,"end_word":1718,"intents":[{"intent":"Leave medication on","confidence_score":0.020173375}]},{"text":"I guess other things during under review, which is good to check-in is goals. So stuff that you are working towards or that you are wanting to achieve and kind of see how things are tracking.","start_word":1821,"end_word":1856,"intents":[{"intent":"Check financial goals","confidence_score":0.0056733903}]},{"text":"And, otherwise, it was doing some travel back to Wales. Did you guys end up going on a holiday, or is that still something you are planning, or is that, like, a ongoing Back to Wales. yeah.","start_word":1895,"end_word":1931,"intents":[{"intent":"Plan travel to wales","confidence_score":0.015628751}]},{"text":"Did you guys end up going on a holiday, or is that still something you are planning, or is that, like, a ongoing Back to Wales. yeah.","start_word":1905,"end_word":1931,"intents":[{"intent":"Discuss vacation plans","confidence_score":0.036512643}]},{"text":"So if you do hear hear a little twangs every now and then, it's it's just the three just coming out. And I'm very much the same, like, valuing holidays and travel is something you always remember, and having those memories is worth a lot.","start_word":2014,"end_word":2058,"intents":[{"intent":"Evaluate travel memories","confidence_score":0.1389728}]},{"text":"that at this point, you would want to start drawing an income from super when you turn 60, or do you think you'd work longer, or you kind of as soon as you can, you'd wanna retire? Yeah.","start_word":2476,"end_word":2513,"intents":[{"intent":"Evaluate super retirement objectives","confidence_score":0.00041651787}]},{"text":"But in saying that, though, your portfolio overall has still done pretty good. So it's up by 7.53% after fees. So it's still quite happy with that given the market conditions in the last twelve months. Yes.","start_word":3162,"end_word":3198,"intents":[{"intent":"Discuss portfolio performance","confidence_score":0.03243737}]},{"text":"Now how Benelung is slightly different portfolio manager deciding what goes into their specific portfolio with different criteria. So they are kind of using that more kind of active approach where they are actively buying and selling different investments in order Mhmm. to try to outperform the market instead of kind of tracking an index, if that makes sense. Yep.","start_word":3921,"end_word":3980,"intents":[{"intent":"Learn about diversification and portfolio management","confidence_score":0.0000013066958}]},{"text":"So with Benelon, they have performed really well in the past, and that was why it was added into your portfolio. But more recently, they have been a little bit slower in making those decisions, which is why we wanna look at swapping you out of it.","start_word":3981,"end_word":4027,"intents":[{"intent":"Swap portfolios","confidence_score":0.04205896}]},{"text":"And if we are swapping one Australian investment, we wanna still make sure you have exposure to the Australian market.","start_word":4168,"end_word":4187,"intents":[{"intent":"Discuss investment swap","confidence_score":0.0051845643}]},{"text":"And then how is that one performing at the moment?","start_word":4321,"end_word":4330,"intents":[{"intent":"Discuss performance","confidence_score":0.16766547}]},{"text":"What I can do for you before obviously, if you wanna have a bit of a read, I can send you some reports. So I can pull pull one report for Benelong Australian Equity and then one for the beta shares a 200 and email that to you. And that has kind of all the information in regards through the performance and everything like that, if if you would like.","start_word":4341,"end_word":4410,"intents":[{"intent":"Provide reports","confidence_score":0.03863782}]},{"text":"Now, otherwise, do you have any questions in regards to any of that? No.","start_word":4524,"end_word":4537,"intents":[{"intent":"Conclude conversation","confidence_score":0.005038475}]},{"text":"how your portfolio is also invested at the moment is that we have you in a growth portfolio. Do you remember what it means to be a growth investor at all there, Anthony? I remember now. Sorry. No. No. Most people are the same. Don't worry. Essentially, it tells me that you are looking at getting as much growth as you possibly can out of your superannuation while you still Right.","start_word":4604,"end_word":4674,"intents":[{"intent":"Manage portfolio growth","confidence_score":0.0002876941}]},{"text":"You can also see the massive hit it took to the market. And, obviously, you have COVID, which is, like, the biggest biggest dip Send recently. us more of a trend range. Yeah.","start_word":4955,"end_word":4987,"intents":[{"intent":"Evaluate investment trends","confidence_score":0.003217508}]},{"text":"So you're happy to change. So the one we're looking at changing, it is Australia, though. It is the Benelong Australia. So it is still Australia, and that's the one that's Sorry.","start_word":5298,"end_word":5329,"intents":[{"intent":"Change investment location","confidence_score":0.514543}]},{"text":"What I will do anyway, though, is I will send through something that's called a record of advice. You don't have to sign it, but it will be emailed to you just so that you have the reference of us making that one investment change for you. Yeah. Alrighty.","start_word":5386,"end_word":5434,"intents":[{"intent":"Send document","confidence_score":0.44283792}]},{"text":"Now next document for me, what is that one? Is that your services guide or certificate It's a of currency for Certificate ClearView? of currency. Yep. This one here just breaks down your insurances with Clearview in a bit more in detail. Basically, lets you know that's all paid and up to date for you. Yep. Yep.","start_word":5438,"end_word":5494,"intents":[{"intent":"Understand documents","confidence_score":0.012691246}]},{"text":"This one here just breaks down your insurances with Clearview in a bit more in detail. Basically, lets you know that's all paid and up to date for you. Yep.","start_word":5464,"end_word":5493,"intents":[{"intent":"Discuss payment details","confidence_score":0.00031795242}]},{"text":"Now the next document, what is that Consent to new ongoing fee arrangement. one?","start_word":5612,"end_word":5625,"intents":[{"intent":"Discuss fee arrangement","confidence_score":0.084285304}]},{"text":"this otherwise, it just allows us to manage all your investments and insurances and everything for you in the meantime otherwise. Does that Yes.","start_word":5713,"end_word":5736,"intents":[{"intent":"Manage investments and insurances","confidence_score":0.15778334}]},{"text":"this otherwise, it just allows us to manage all your investments and insurances and everything for you in the meantime otherwise. Does that Yes. make Yeah.","start_word":5713,"end_word":5738,"intents":[{"intent":"Sign agreement","confidence_score":0.05394005}]},{"text":"And then there is there should be one more document that it will ask you to add a little scribble for. If you can see the next one where it says tax file number. Yep.","start_word":5788,"end_word":5822,"intents":[{"intent":"Assist with document submission","confidence_score":0.000013622806}]},{"text":"If you ever have any issues, though, you can just let me know, and I can always email them to you as All good. well.","start_word":6075,"end_word":6099,"intents":[{"intent":"Intentions to email","confidence_score":0.000002879703}]}]},"sentiments":{"segments":[{"text":"Hello? Hey. Is this Anthony again? Yeah. Sorry. I'm not sure Yes. what happens there. Sometimes my phone cuts off. No. All Yeah. good. Sorry. Now just because I did call you back even though I can hear that it is you, I do need you just to confirm that full name, date of birth, and address for me again. Sorry. Yeah. Anthony Robert Blackett. 7128466660 North Beach Road, Gwinnett 6018 w Yeah. n. Perfect. Sorry. So I it caught up just as you were saying the first car. What kind of car was that? Oh, yeah. So it's a GWM Canon, like Yes. ute, And 20 how much 20 would that 3. work be? 20 Well, like, how much it'd be worth now? 23. Yes. If you About were to sell it, like, today. like, $30? 30. And do you have anything owing on it? Yeah. So they're both financed. So Mhmm. I don't know off the top of my head. I've only I know I've got less than two years left on it to pay. I'm Okay. Would if you were not to estimate, would you say, like, $5.10, sure. $15.20? No. I think probably, like, 20 or something maybe. About 20? Okay. Perfect. I'll just put an estimate. That's glorifying. And the other car, what kind of car was that? So the other car is a it's a GWM Hoval h six. We've only Oh, yeah. just bought that one. Yeah. What That's do you the think one of my that wife. one? Oh, yeah. I love her. But Because why I do have you have one a as Haval well? Yeah. h six as well. Yeah. We have a hybrid one, and, yeah, we love it. Obviously, hybrid is coming quite do you have a hybrid No. or just normal? I went for I was gonna get one where we got pretty good deal. We got, like that was, like, 34,500 from 40, Yeah. Yeah. like, x Nice. demo. Yeah. Yeah. But it's the the new of it. So it's got it's the 170 kilowatt, like, the upgrade. Mhmm. So yeah.","start_word":0,"end_word":354,"sentiment":"neutral","sentiment_score":0.04272980305930259},{"text":"Oh, yeah. We love it. It's good. Yeah. Value for money.","start_word":355,"end_word":365,"sentiment":"positive","sentiment_score":0.6781994700431824},{"text":"I was just like, you just couldn't really compare to much else, really. Yeah. Like, And if you used to buy a Toyota RAV four, you yeah. pay, like, $70,000 and it's like Exactly. Like, we looked at that too, and I was just like, I just can't justify it when the Haval is like, we got pretty good warranty, like, seven years on it. So I was like, oh, well, if something happens, Yeah. then And I and got the tech's, warranty like, on it.","start_word":366,"end_word":451,"sentiment":"neutral","sentiment_score":0.059536613523960114},{"text":"And, better yeah, than, we like, love a it.","start_word":452,"end_word":460,"sentiment":"positive","sentiment_score":0.3646753430366516},{"text":"total of.","start_word":461,"end_word":462,"sentiment":"neutral","sentiment_score":0.20450328290462497},{"text":"It's been great.","start_word":463,"end_word":465,"sentiment":"positive","sentiment_score":0.6463701725006104},{"text":"Yeah. Yeah. No. It's been it's been really good. And so is that one finance as well, did you say? Yeah. So we bought us, like, bought through the business, my wife. So that one is finance. Yeah. So that yeah. It's I mean, it's probably worth more, but, yeah, there's there's the amount that's pretty much the amount we've paid for it. It's still low Okay. in probably. And sorry. Did you say that was about 34, or how much Yeah. $3.04 and a did 500, you and say? it was only Oh, yes. bought in April, I think. Oh, yep. Sure. Okay. Perfect. Now do you also have cleaning equipment of about 10,000 Yeah. Yeah. Probably still about roughly? that. Yeah. Okay. Cool. And then a credit card for about $3. Yeah. With the sorry. With the cleaning equipment, is that, like, how much it would cost to replace it if you used to buy it all new, or how much is worth if I sold it? Mhmm. How much is worth if you sold it? Like, if you were to like, obviously, your asset assets. Sorry. Like, if you were to sell it, how much could you get for it? Yeah. Okay. Yeah. Probably leave it as that. Yep. Leave it about that? Yeah.","start_word":466,"end_word":682,"sentiment":"neutral","sentiment_score":0.008968707925129321},{"text":"Perfect.","start_word":683,"end_word":683,"sentiment":"positive","sentiment_score":0.43151023983955383},{"text":"And did you also have the credit card, did you say? Yeah. Credit card $5. About 5. Perfect. Any other new assets we haven't gone through that's changed? I Motorbikes mean, is the business or an both? asset? Like, if if it's, like, if we used to sell the business, is that classes of asset? It it usually depends on how it's structured. So if it's a partnership and it would be more tied to your name, I can put it down. Obviously, if it's a company structure, then it's usually a little bit different. Is it is it partnership? Partnership. Alright. Perfect. Do you know how much the business will be worth? So it's usually, like, three times the net profit, isn't it, I think? Mhmm. And Yeah. do you I know don't know. roughly I just what did that a guess, might be? maybe, wouldn't I? Probably, like, a $100 or something. Okay. Perfect. Yep.","start_word":684,"end_word":840,"sentiment":"neutral","sentiment_score":0.022972047328948975},{"text":"Great.","start_word":841,"end_word":841,"sentiment":"positive","sentiment_score":0.4638315439224243},{"text":"Now health and lifestyle wise, I have you down there as a nonsmoker. Is that correct? Yep. Yep. Perfect. And have you had any changes to your health in the last twelve months? Any injuries or issues or anything? I mean, I've just been diagnosed with type two diabetes. No. Okay. And do you take insulin for it? No. It's not that bad now. I've actually No. already got it under control. No. It's just I do take I've started taking metformin Okay. Oh. Oh, yes. Yep. Yep. in low And dose. But, yeah, I've run that. Yeah. Nothing when did else you get diagnosed? Do you remember? in May In May. Okay. this year. And are you feeling okay on the medication and everything? Like, it's all kind of tracking okay so far? Yeah. Yeah. Obviously, It's it's early. Yeah. yeah. I've, like, I've pretty much I gotta go back to get my test done, but I've been taking my glucose that the engine has come down, like, to normal Okay. pretty Okay. Okay.","start_word":842,"end_word":1016,"sentiment":"neutral","sentiment_score":0.05365307328956468},{"text":"Perfect. That's good.","start_word":1017,"end_word":1019,"sentiment":"positive","sentiment_score":0.7226199507713318},{"text":"And you can you haven't had any issues, like, working or anything? much. No. No. No. That's No. all we Okay. Okay. That's is good. that gonna affect my life insurance? No. Because you already have the policy in place. So that's Yeah. I a thought really good so. thing with what you already have. Yeah. It would be harder if you had nothing and you told me today, I wanna Yeah. apply for cover. The insurers, especially being a recent diagnosis, they Yep. would want you to be on medication for a lot longer to see how everything is tracking, and they could apply, like, a loading, just increasing premium or an exclusion for something not being covered. But the good Yep. thing for you is you already have your cover in place. So, basically, from Yeah. when you took out the policy, anything that happens to you, health wise, lifestyle, occupation, if you take up skydiving, whatever it might be, you are covered. So that's a really Yeah. good So thing with so the cover you have. Yeah. yeah. The So, only other obviously thing yeah. is I did I have got, like, mild it's very mild, though, like, Mhmm. mild sleep apnea. Okay. Do you take do you sleep with the machine? No. I don't know. No. Okay. Okay. That's all good.","start_word":1020,"end_word":1244,"sentiment":"neutral","sentiment_score":0.05408512428402901},{"text":"So, yes, it's good that we have your cover in place.","start_word":1245,"end_word":1255,"sentiment":"positive","sentiment_score":0.3740642070770264},{"text":"Yep.","start_word":1256,"end_word":1256,"sentiment":"neutral","sentiment_score":0.2515029013156891},{"text":"That is very good.","start_word":1257,"end_word":1260,"sentiment":"positive","sentiment_score":0.4202492237091065},{"text":"Now if anything ever were to eventuate, usually not really with type two. But if anything does eventuate for any reason and you can't work, just let us know because you do have pretty decent cover in place if it ever needed to get to the point where you can't work or you need to claim on anything. Yeah. Okay. Yep.","start_word":1261,"end_word":1321,"sentiment":"neutral","sentiment_score":0.01918933540582657},{"text":"Perfect.","start_word":1322,"end_word":1322,"sentiment":"positive","sentiment_score":0.3990703225135803},{"text":"Otherwise, estate planning wise, do you know if you guys have a will or power of attorney or anything like that in place? No. It's not. No. We don't. No. No. That's all good. Do you know someone you can get it done through if that is something you guys are interested in, or would you like us to send you some information Yeah. on some Send of what we us an info. We probably yeah. do need to look at it. We just Yep. we just haven't, like, thought about it, I guess. No. Most people are the same, to be honest. It's usually doing the annual review. It's like, oh, yeah. I just forget about that. I probably should do that. So Yeah. what I will do is I will get the team to send you an email. They'll include, like, a brochure of a firm that we work with. There's some general pricing and stuff like that as well. Yeah. It's Yep. a good little reminder then if it's in your inbox and if you don't wanna go with them, at least you might have a bit of a pricing comparison if if you do look more locally to you as well. Yep. Okay.","start_word":1323,"end_word":1529,"sentiment":"neutral","sentiment_score":0.05942332744598389},{"text":"Otherwise, they're really good.","start_word":1530,"end_word":1533,"sentiment":"positive","sentiment_score":0.4412232041358948},{"text":"Now when it comes to your super and your insurances, I don't actually have a nomination on oh, no. Actually, I do. I have Stacy, which is Yeah. great. That's So on the ClearView policy, isn't it? On the on correct. my yeah. So for your hub 24, so for your superannuation let me just triple check-in the system here for you. Yep. No. We have Stacy listed for your super as well at a 100%. Yeah. Okay. That's still correct? Yeah. That's correct. Yeah. Do you think I Yep. need to, like, up that up the income protection on that, or will that affect like, with based on my, like, diabetes condition, will that change that way up there? Yes. So not if It will. you decrease it, but if you increase it, yes. Because if we are looking at increasing it, basically, what happens is the insurer will wanna reassess your risk position. And with the the recency of the type two, they would say you need to be on medication for a little bit longer before they can look at it. Alright. Okay. Maybe just leave it on. And, yeah, I can make a little note here that if you want, we could reach out in That's maybe alright. It's fine. no? Okay. If anything Yep. does change, though, let us know. Or even next under review, we can reassess it because then it's been a little bit longer for you Yep. and and have a look at it for you. You still Yeah. have 8,981 per month in your Yeah. income No. protection. That's fine. I don't think anything happened anyway, but, yeah, that'll be fine.","start_word":1534,"end_word":1813,"sentiment":"neutral","sentiment_score":0.03153764848996486},{"text":"Yep. Perfect. Now let me see here.","start_word":1814,"end_word":1820,"sentiment":"positive","sentiment_score":0.39542290568351746},{"text":"I guess other things during under review, which is good to check-in is goals. So stuff that you are working towards or that you are wanting to achieve and kind of see how things are tracking. Now last time we spoke to you, we had that your main focus was through focus on paying down any debt, which, obviously, when you sold the property, you got rid of most of that, which is good. And, otherwise, it was doing some travel back to Wales. Did you guys end up going on a holiday, or is that still something you are planning, or is that, like, a ongoing Back to Wales. yeah. Yeah. We yeah. I think the last one I spoke to yeah. We've been back, like, three times since Oh, that's nice. Family I. back back home. Yeah. Yeah. Exactly. Yeah. Yeah. We've been Oh, to nice. Bali twice as well. So Lovely.","start_word":1821,"end_word":1974,"sentiment":"neutral","sentiment_score":0.17774562537670135},{"text":"probably Jealous. spend too much money on on holidays, to be honest.","start_word":1975,"end_word":1986,"sentiment":"negative","sentiment_score":-0.4862057864665985},{"text":"I memories, though. It's like I'm if you if you Yeah. do hear a bit of an accent, I'm Swedish. I'm So gonna settle that. yeah. So if you do hear hear a little twangs every now and then, it's it's just the three just coming out.","start_word":1987,"end_word":2033,"sentiment":"neutral","sentiment_score":-0.0063893122875944095},{"text":"And I'm very much the same, like, valuing holidays and travel is something you always remember, and having those memories is worth a lot.","start_word":2034,"end_word":2057,"sentiment":"positive","sentiment_score":0.6192912459373474},{"text":"So, yes, it costs a lot Yeah. going back Exactly. to Europe because it's not close. And when you go, it's not like you can go for a week, Yeah. but We've it gotta is, go you for know, memories. four weeks. So Yeah. yeah. No. That is true. Yeah. Now is there anything else that you're kind of working towards in the next couple of years I mean, other than obviously, my wife lost my wife's goal trying to get the biz otherwise? I mean, ideally, Yep. if we could get the business going more, then I'll it's probably stepping into the business. I'll quit Yep. my job. But, I just yeah, focused that would on probably that. be a goal. Yep. But, I mean, obviously, we've got other goals, but in terms of super and stuff, probably Yep. yeah. I don't know. Probably obviously, I would like to get future wise, like, in the next, like, twenty years, I'd like to have a good super balance, I guess, Yep. for when I Yep. retire.","start_word":2058,"end_word":2233,"sentiment":"neutral","sentiment_score":0.0835060179233551},{"text":"And with, So obviously, your high income at the moment as well, obviously, you are getting a decent amount of contributions, which is good, which will obviously help compound everything for you into super as well.","start_word":2234,"end_word":2269,"sentiment":"positive","sentiment_score":0.4274963140487671},{"text":"Yeah. I did look into that on, like, there's no after it is on chat GPT. I put it on there. If I was to put, like, 17 I think I get, like, $17 from my input every year for the Yeah. About $17.05 $2.02 0 next before two. Yeah. So, tax. like, if Yes. I if I was if I was to earn that every year for, like, twenty, thirty years, I think it was, like, I don't know, like, over a million or something. One over over thirty years, it's, like, 1.4 to 2.9. Yeah. But yeah. I don't know how accurate it is. Some Yeah. sometimes, HTTP is great for knowledge, but it's also not to be relied upon because often it's a Yeah. bit outdated Of course. with information and stuff. But it is it Yeah.","start_word":2270,"end_word":2409,"sentiment":"neutral","sentiment_score":0.04403960772656969},{"text":"is a good kind of thing to do a bit of guidance.","start_word":2410,"end_word":2421,"sentiment":"positive","sentiment_score":0.44167035818099976},{"text":"And, yes, obviously, because if you do have about $1,717,520, now that is taxed at 15% in super. So, obviously, a little bit less, but but still, obviously, because you still have plenty of time until retirement, it definitely Yep.","start_word":2422,"end_word":2461,"sentiment":"neutral","sentiment_score":0.23992371559143064},{"text":"compounds and makes a a a pretty big difference.","start_word":2462,"end_word":2470,"sentiment":"positive","sentiment_score":0.45349976420402527},{"text":"And do you think Yep. that at this point, you would want to start drawing an income from super when you turn 60, or do you think you'd work longer, or you kind of as soon as you can, you'd wanna retire? Yeah. Good question. I get bored, so I wouldn't wanna be you know, depends. I like I like traveling, so possibly. Yep. So, yeah, I guess, like, I've I've started looking at my supermoor now. I mean, Yep. I'm only 41, but thinking, you know, in Still the next good, twenty though. years. Yeah. Yeah. So so I guess making sure that my super is doing the right thing for me, I guess. Yes. Yes. Yeah. And that is basically what we'll go through next for you for your. Do you have access to your email at all there, Anthony? Because I have just sent you an email with some documents to go through, which does break down your performance and your investments and your super and everything in a bit more detail if Yep. you can Mine. access it. Yeah. I'm just waiting for it to come through. Yep. Now we have recently changed software as well, so sometimes it does end up in the spam folder if it's Alright. the first time we're sending it to you through the new software. It should say that it came directly from myself as well. Is that the email you've got down, is it Anthony@Gmail. com? Let me triple check for you. Yes. Anthony Yep. r Blackett, yeah, at Gmail dot com. Oh, yeah. Still hot? Is it Veronica Glover? Is it wrong? Clover? Yes. Yeah. Yes.","start_word":2471,"end_word":2747,"sentiment":"neutral","sentiment_score":0.07510119062656745},{"text":"Perfect. Glover.","start_word":2748,"end_word":2749,"sentiment":"positive","sentiment_score":0.4983607828617096},{"text":"Yes. Now it will have a link, and it says sign now, but it will allow you to open up and look at everything first before it prompts you to sign anything. So just clicking on the link doesn't mean you're signing right away. Yep. Now you should then have a Super Insurance summary first, I believe. So so am I clicking on sign document first? Or Yes, please. Yeah. Because it will then open up all the attachments for you. Yep. And it should be you can see the first one? Yeah. The insurance. Yep. Some yeah.","start_word":2750,"end_word":2847,"sentiment":"neutral","sentiment_score":0.108841210603714},{"text":"Perfect.","start_word":2848,"end_word":2848,"sentiment":"positive","sentiment_score":0.4988815188407898},{"text":"So it shows here that you do have your super in hub 24. You do have about 68764 in there. And then Yep. underneath it, you can then see your clear view insurances.","start_word":2849,"end_word":2881,"sentiment":"neutral","sentiment_score":0.18215742707252505},{"text":"But you can see here that you do have a pretty decent life and TPD in place as well, and that is 1,511,098 if something were to happen.","start_word":2882,"end_word":2909,"sentiment":"positive","sentiment_score":0.3790671825408935},{"text":"And then underneath that, you can see your income protection policy as well. Yep. And you do have that thirty day waiting period, five year benefit period. Now all three are paid from within hub twenty four, and you do Yep. get that 15% tax rebate. So the total premium for all three is 2,325. Do you have any questions in regards to your Yep. No. That's insurances? all good. No. Thanks. Okay.","start_word":2910,"end_word":2982,"sentiment":"neutral","sentiment_score":0.13910183310508728},{"text":"Perfect.","start_word":2983,"end_word":2983,"sentiment":"positive","sentiment_score":0.35522204637527466},{"text":"Now if you click on the next document, it then breaks down all your investments and performance and everything in a bit Yep. more detail for you. Now this one here, if you're looking on your phone, it can look a little bit messy, but it basically breaks down all your individual investments, how they have performed, how much you have in each individual investment as well, and this is just showing a twelve month period. Now with the investments and everything as well, I'm sure you've obviously heard on the news and everything. The last months, we have seen a bit of turbulent in the market with everything that's going on. Obviously, everything Yeah. in The US saw a bit of fluctuations in the market with Yeah. Trump Donald Trump's as well. fault. I'm seeing a bit of fluctuations there. Yep. Definitely. And Yep. obviously, more recently with the war and stuff like that, we have seen Yep. a bit of fluctuation. So, obviously, it's been a bit of a bit of that turbulent twelve months.","start_word":2984,"end_word":3160,"sentiment":"neutral","sentiment_score":-0.002328436800652305},{"text":"But in saying that, though, your portfolio overall has still done pretty good. So it's up by 7.53% after fees. So it's still quite happy with that given the market conditions in the last twelve months.","start_word":3161,"end_word":3196,"sentiment":"positive","sentiment_score":0.5184006690979004},{"text":"Yes. Now if you wanna look at the second column to the right, it shows your internal rate of return. It says note two. Can you see that? But the 4.274%, that one. Yes. Yep. So you can see a range of them. So you can see above nineteen six seven and then seventeen eight two. Like, can you see all of the numbers? Yeah. Yep. Yep. Okay. So that is the performance on the individual investments. Now the two that are in brackets, they are Yep. down at the moment. All the others are positive. Does that make sense? Yep. Yep. So what I would like to talk to you a little bit more about is the top one, that one that's down 19Point67. That's the Benelong Australian equity. Can you see that one? Yeah. Yep. Let Yep. me Perfect.","start_word":3197,"end_word":3337,"sentiment":"neutral","sentiment_score":0.06943846493959427},{"text":"So, obviously, when it comes to your investments, and the really good thing with Hub twenty four is that we have hundreds of hundreds of different investment options choose from.","start_word":3338,"end_word":3367,"sentiment":"positive","sentiment_score":0.34310242533683777},{"text":"Now sometimes when in investment see. is underperforming a little bit or a little bit down, it could just be like a cyclical trend. So we foresee it coming back around, still being a good investment, and we don't always want to sell when something is down because of those market fluctuations. At Yep. the same time, though, if we foresee one investment might not be the best option moving forward, and there are more suitable options, then we also want to be proactive, in making changes if need be to make sure that we do ensure that your superannuation continues to grow and working hard for you, and kind of have you in that good position. Does that make sense? Yeah. Yep. Yep.","start_word":3368,"end_word":3491,"sentiment":"neutral","sentiment_score":0.05047103435161614},{"text":"Perfect.","start_word":3492,"end_word":3492,"sentiment":"positive","sentiment_score":0.6451937556266785},{"text":"So with that Benelon Australian Equity, the investment committee have done a lot of research on the investment, and we have they kind of have said that there is another suitable option that we would like to change it for you if you are happy with it. So, basically, with the Benelung Australian Equity, are you quite familiar with the different types and styles of investment at all, Anthony? Well, like, the low, medium, and high risk ones. More so like a direct share managed funds, exchange traded fund style of investment? Like, do you know what like, the difference between the different types that you can invest in? Not really. No. No. So basic most people don't. So, I mean, basically I understand how shares work. I understand how they work. But yeah. So, basically, yeah. the the three top like, the easiest one is, like, a direct share. Let's say you wanna invest directly into a company. So let's say you wanna invest in BHP directly, then that will be a direct share directly into Yes. one particular company. So that's pretty straightforward. You Mhmm. then have something that's called a ETF or exchange traded fund. Now that is most of your investments in your portfolio. How Yep. they work is that they don't invest in just one particular company, but instead, it's focused on different kind of criteria. So for example, you have one in your portfolio that is called the iShares SMP 500. Now what that Yep. one investment is that it basically tracks and follows the 500 largest companies listed in The US. So within one single investment, it's not like you just have exposure to one company. There is 500 in that one single investment option. So, obviously, that means that things are very diversified for you. But then, also, as, like, a company, if one kind of underperforms, it might not make as much of a difference because you do have a range of different Yeah. companies I got in there. it. Yeah. And something smaller comes out, something bigger falls in. So it kind of gives you that good range Yeah. of diversification. But then with you, weren't you alone on just one company, aren't you? Correct. Like, for a massive Exact return.","start_word":3493,"end_word":3873,"sentiment":"neutral","sentiment_score":0.08149636871232761},{"text":"Yeah. exactly. And that also kind of mitigates risk a little bit as well.","start_word":3874,"end_word":3887,"sentiment":"positive","sentiment_score":0.4126647114753723},{"text":"So, obviously, if you put everything all your eggs into one basket and that one falls through, you feel it a lot more. So this kind of diversifies Yep. things for you. Now how Benelung is slightly different portfolio manager deciding what goes into their specific portfolio with different criteria. So they are kind of using that more kind of active approach where they are actively buying and selling different investments in order Mhmm. to try to outperform the market instead of kind of tracking an index, if that makes sense. Yep. So with Benelon, they have performed really well in the past, and that was why it was added into your portfolio. But more recently, they have been a little bit slower in making those decisions, which is why we wanna look at swapping you out of it. One other reason why they were kind of underperforming a little bit was that one of the companies that they had in their portfolio was called the Corporate Travel Group. I'm not sure if you've heard of No. that. Nope.","start_word":3888,"end_word":4066,"sentiment":"neutral","sentiment_score":-0.01676647737622261},{"text":"Basically, that company had a bit of issues with their reporting. It would actually meant that everything was put on pause.","start_word":4067,"end_word":4087,"sentiment":"negative","sentiment_score":-0.3954358696937561},{"text":"So because Okay. of that, they couldn't trade.","start_word":4088,"end_word":4095,"sentiment":"neutral","sentiment_score":-0.2997443675994873},{"text":"It obviously meant that things fell.","start_word":4096,"end_word":4101,"sentiment":"negative","sentiment_score":-0.3507368266582489},{"text":"So with Benelong, the good thing is you are not invested in corporate travel group. You are invested in Benelong. But what we can do is we can swap Benelong for another alternative that has done a little bit better for you and gives you that diversification. I I need I got those numbers. Okay? So we've done a lot of research on alternatives. And if we are swapping one Australian investment, we wanna still make sure you have exposure to the Australian market. And the one that the investment committee, have found as a very good substitute is called your BetaShares Australia two hundred. Have you ever heard of that? Sorry. What was it called? BetaShares a two hundred. No. Never yet. No. Basically, what it is, it is that kind of similar concept through the iShares S and P five hundred where it Yep. invests in the 200 largest companies in Australia. Because, again, we Mhmm. don't wanna make sure you have too much exposure to just US. We wanna make sure we diversify things for you. So what Yep. we would like to look at changing, if you are happy to do so, it is just swapping the Benelon Australian equity that have underperformed through a substitute that beta shares a 200 for you. Okay. And then how is that one performing at the moment? So it is performing better than the Benelong Australian Equity. What I can do for you before obviously, if you wanna have a bit of a read, I can send you some reports. So I can pull pull one report for Benelong Australian Equity and then one for the beta shares a 200 and email that to you. And that has kind of all the information in regards through the performance and everything like that, if if you would like. And then once you have a look over that, you can then let me know if you would be happy Yep. Would or just comfortable. email you back and say, yeah. Go on. Exactly. Yeah. Or if you do have any questions, you can just let me know, and I can kind of just summarize it in the email to make it easy for you. Yeah.","start_word":4102,"end_word":4475,"sentiment":"neutral","sentiment_score":0.09961063147866152},{"text":"If you could do that, that'll be good.","start_word":4476,"end_word":4483,"sentiment":"positive","sentiment_score":0.42361706495285034},{"text":"Yeah? Yeah.","start_word":4484,"end_word":4485,"sentiment":"neutral","sentiment_score":0.22236815094947815},{"text":"Yeah. Beautiful. I will get that sorted.","start_word":4486,"end_word":4492,"sentiment":"positive","sentiment_score":0.53135746717453},{"text":"Now I'll try to have it by end of business day tomorrow, but it might be Monday otherwise, if that's okay. Yep.","start_word":4493,"end_word":4514,"sentiment":"neutral","sentiment_score":0.22192326188087463},{"text":"That's cool.","start_word":4515,"end_word":4516,"sentiment":"positive","sentiment_score":0.4915094375610352},{"text":"Yeah. No worries. Yep.","start_word":4517,"end_word":4520,"sentiment":"neutral","sentiment_score":0.2383330762386322},{"text":"Okay. Perfect.","start_word":4521,"end_word":4522,"sentiment":"positive","sentiment_score":0.428155779838562},{"text":"Now, otherwise, do you have any questions in regards to any of that? No. That's that's all No. good. Okay.","start_word":4523,"end_word":4542,"sentiment":"neutral","sentiment_score":0.02006562054157257},{"text":"Perfect.","start_word":4543,"end_word":4543,"sentiment":"positive","sentiment_score":0.3786821663379669},{"text":"Now if you can click on the next document for me, it should be a Vanguard index chart, I believe, Thanks. like a graph. Yep. Perfect. Have you seen something like this before? Yes. Yeah. Yeah. Yeah.","start_word":4544,"end_word":4580,"sentiment":"neutral","sentiment_score":0.17719364166259766},{"text":"Perfect. Basically, it's just a good visual representation of what we are talking about when we're talking about the market.","start_word":4581,"end_word":4600,"sentiment":"positive","sentiment_score":0.36012884974479675},{"text":"Now Yep. how your portfolio is also invested at the moment is that we have you in a growth portfolio. Do you remember what it means to be a growth investor at all there, Anthony? I remember now. Sorry. No. No. Most people are the same. Don't worry. Essentially, it tells me that you are looking at getting as much growth as you possibly can out of your superannuation while you still Right. have plenty of time, but also that you are comfortable seeing a bit of short term volatility and fluctuations in order to achieve that and fluctuations in order to achieve that growth. So it is purchasing a growth, but it's not like your high risk options. Yeah. Now how it also works when it when it comes to a asset allocation is that we have about 80% invested in what we call your growth assets. Now this is a combination of the top four on the graph here. So you can see US shares, which is, like, your light green line. You have Mhmm. the Australian shares, which is, like, your dark green. You then have international shares, which is, like, your yellow, and then property, which is, like, your maroon color. And you can obviously see from this graph that these are the ones that will give you the most amount of growth, but they also fluctuate the most. Yep. So Biden's doing the best, is it? I'm worried What's now. that? Sorry? I'm just joking. So The US The US is doing the is that but it says, like, US shares, 10.8%. Is that the average growth per Yes. annum? Correct. Yeah. Okay. So But that you also I was just joking. see I said so Yeah. because you got Biden and Trump there. Yep. And you can see the the fluctuations that have results. Trump's You doing can worse than Biden then on all according to this. Is that right? Am I reading that right? Market wise, when it comes to the fluctuations, you can even see Trump earlier. Like, you can see that kind of 02/1819. You can also see the massive hit it took to the market. And, obviously, you have COVID, which is, like, the biggest biggest dip Send recently. us more of a trend range. Yeah. So so you can see Okay. so, basically, it goes hand in hand, right, with different market events that happens. Yeah. Yeah. Yeah. Of That course. is also why time plays a big role. So Yeah. in a growth portfolio, we ideally would like to make sure that there's an at least six years on your retirement for these fluctuations, which you certainly have behind you. The rest of the investments, about 20%, you then have in your defense Yes. it. So that is like a combination of the bottom three, like your fixed interest, your cash. Gold kind of also comes into this a little bit where it's then designed to kind of limit fluctuations and smooth things out for you, but you can see they don't grow as much. So 80% is focusing on that growth for you. Does that make sense? Yeah. Yeah. Makes sense. Yep.","start_word":4601,"end_word":5135,"sentiment":"neutral","sentiment_score":0.04840185700384813},{"text":"Perfect. I know you're still happy and comfortable in your growth portfolio.","start_word":5136,"end_word":5147,"sentiment":"positive","sentiment_score":0.5026156306266785},{"text":"Yeah. That's fine. Yeah. Yeah. I Yep. think so. Apart from the 19 the the the share you've got in The US, that's down 19%. Yeah. Actually, maybe just maybe just invest it in the I can't remember the name of it, the Australian two hundred one. Just changed it? Yep. Yeah. Yeah. Because we have we have done, like I said, the investment, and we always have to act in your best interest. Sorry. I'm sure you would have heard that plenty of times, but there's a lot of legislation in place to protect you, but Yeah. also making sure they'll report you in a better Yeah. position. So the investment committee have Just done extensive just do research. just put it into the Australian one here because I I I don't really Yeah. like The US at the moment anyway. So just I'd rather in Australia. Okay.","start_word":5148,"end_word":5296,"sentiment":"neutral","sentiment_score":0.0012930833153276635},{"text":"So you're happy to change.","start_word":5297,"end_word":5301,"sentiment":"positive","sentiment_score":0.45142626762390137},{"text":"So the one we're looking at changing, it is Australia, though. It is the Benelong Australia. So it is still Australia, and that's the one that's Sorry. down. Read that. So the the one that's been reported in is in It's yes. It's Australia. Australia. So it's swapping one Australian investment Okay. for Yeah. another That's one. fine. Yeah. Yeah. Yeah. That's Okay. fine.","start_word":5302,"end_word":5365,"sentiment":"neutral","sentiment_score":0.04492306336760521},{"text":"So you're happy for us to do that for you, Anthony?","start_word":5366,"end_word":5376,"sentiment":"positive","sentiment_score":0.5148441791534424},{"text":"Yeah. That's fine. Yeah. That's fine. Yeah. Okay. What I will do anyway, though, is I will send through something that's called a record of advice. You don't have to sign it, but it will be emailed to you just so that you have the reference of us making that one investment change for you. Yeah. Alrighty. Yep. Okay. Perfect. Now next document for me, what is that one? Is that your services guide or certificate It's a of currency for Certificate ClearView? of currency. Yep. This one here just breaks down your insurances with Clearview in a bit more in detail. Basically, lets you know that's all paid and up to date for you. Yep. Yep. And then next one, Yep. is that the services guide? Yeah. Yep. Now you probably have seen this a few times before. It is one of those compliance documents, but it does give you all the important information in regards to us here at Oakview. So you can have it obviously read over this in your own time, but no no changes, any any important changes or anything like that. If you do have a scroll through it, you will also see the the directors, all advices. You will see myself on page 10 if you do wanna put a face to the voice. But, otherwise, that's all in there for Yes.","start_word":5377,"end_word":5605,"sentiment":"neutral","sentiment_score":0.10870411247015},{"text":"All good.","start_word":5606,"end_word":5607,"sentiment":"positive","sentiment_score":0.4541650414466858},{"text":"you. Yep.","start_word":5608,"end_word":5609,"sentiment":"neutral","sentiment_score":0.270944744348526},{"text":"Perfect.","start_word":5610,"end_word":5610,"sentiment":"positive","sentiment_score":0.3622513711452484},{"text":"Now the next document, what is that Consent to new ongoing fee arrangement. one? Yep.","start_word":5611,"end_word":5625,"sentiment":"neutral","sentiment_score":0.10590250492095948},{"text":"So this one here is your ongoing service agreement, and that is to say that you are happy to stay on as a client.","start_word":5626,"end_word":5649,"sentiment":"positive","sentiment_score":0.6044867038726807},{"text":"Now, Anthony, there is no changes whatsoever in regards to the fee structure for you. It stays exactly the same at 1.65 from super, but no changes in regards to that, and it is also not a lock in contract. So if at any point in time you are not happy, it is not a lock in contract. But by signing Yeah.","start_word":5650,"end_word":5711,"sentiment":"neutral","sentiment_score":0.1359175592660904},{"text":"this otherwise, it just allows us to manage all your investments and insurances and everything for you in the meantime otherwise.","start_word":5712,"end_word":5732,"sentiment":"positive","sentiment_score":0.425383061170578},{"text":"Does that Yes. make Yeah. It makes sense? sense. So I just Yep. signed Perfect. it? Yeah. If you're happy to do so, then it will ask for a little signature at the bottom there. It should automatically add the dates once you add your signature as well. Yeah. It does. Yeah. Yep.","start_word":5733,"end_word":5785,"sentiment":"neutral","sentiment_score":0.2591972351074219},{"text":"Perfect.","start_word":5786,"end_word":5786,"sentiment":"positive","sentiment_score":0.4851199388504028},{"text":"And then there is there should be one more document that it will ask you to add a little scribble for. If you can see the next one where it says tax file number. Yep.","start_word":5787,"end_word":5821,"sentiment":"neutral","sentiment_score":0.21628692746162417},{"text":"Now that one here is just a compliance form, but, basically, it just lets you know that we are keeping your tax file number secure and safe on file.","start_word":5822,"end_word":5850,"sentiment":"positive","sentiment_score":0.39359286427497864},{"text":"Does that make sense? Yep. Yep.","start_word":5851,"end_word":5856,"sentiment":"neutral","sentiment_score":0.18245580792427063},{"text":"Perfect.","start_word":5857,"end_word":5857,"sentiment":"positive","sentiment_score":0.4207192063331604},{"text":"And I think there should be a little sign box on that one for you as well. Yeah. I've just signed it.","start_word":5858,"end_word":5879,"sentiment":"neutral","sentiment_score":0.2452816516160965},{"text":"Perfect.","start_word":5880,"end_word":5880,"sentiment":"positive","sentiment_score":0.4112086296081543},{"text":"And then once you've signed, it should say validate. It's just loading. Yep.","start_word":5881,"end_word":5893,"sentiment":"neutral","sentiment_score":0.20882000029087067},{"text":"Perfect.","start_word":5894,"end_word":5894,"sentiment":"positive","sentiment_score":0.36498135328292847},{"text":"Sorry. What I will do after the call today, Anthony, is that I will get that record of advice drafted for you. I'll tryna have it to you by end of business day tomorrow. It should just be in your inbox for you, but you don't have to action it or anything. It is just there for your reference. I Yep.","start_word":5895,"end_word":5955,"sentiment":"neutral","sentiment_score":0.2822965383529663},{"text":"will also get to the team to email you that lawyer information so you have it in your inbox as well.","start_word":5956,"end_word":5976,"sentiment":"positive","sentiment_score":0.3510039746761322},{"text":"But do you have any Yep. other questions for me otherwise before I let you go and enjoy the rest of your afternoon?","start_word":5977,"end_word":5999,"sentiment":"neutral","sentiment_score":0.22731970250606537},{"text":"No. That's evident. It just it didn't ask me to validate.","start_word":6000,"end_word":6010,"sentiment":"negative","sentiment_score":-0.4209343492984772},{"text":"It just just says you will get the signed document by email. Download download. So that No. was it. Yes. Yeah.","start_word":6011,"end_word":6031,"sentiment":"neutral","sentiment_score":0.04290267452597618},{"text":"I can see it's come through on my end, which is great.","start_word":6032,"end_word":6043,"sentiment":"positive","sentiment_score":0.6132618188858032},{"text":"So that download is if you would like to download a copy and, obviously, have a look at this document at any point in time. It is there for you. If you ever have any issues, though, you can just let me know, and I can always email them to you as All good. well. Okay. Yep.","start_word":6044,"end_word":6100,"sentiment":"neutral","sentiment_score":0.1960531920194626},{"text":"Thanks. Perfect. Well, thank you so much for your time today, Anthony.","start_word":6101,"end_word":6112,"sentiment":"positive","sentiment_score":0.7198952436447144},{"text":"It was lovely speaking with you, and, again, apologies for the mix up in time. Yep. No worries.","start_word":6113,"end_word":6130,"sentiment":"neutral","sentiment_score":0.24245108664035797},{"text":"Thank you.","start_word":6131,"end_word":6132,"sentiment":"positive","sentiment_score":0.4660714864730835},{"text":"No worries. We'll fix in. Speak soon. Bye.","start_word":6133,"end_word":6140,"sentiment":"neutral","sentiment_score":0.17897704243659973},{"text":"Thanks.","start_word":6141,"end_word":6141,"sentiment":"positive","sentiment_score":0.488425076007843},{"text":"Bye. Bye.","start_word":6142,"end_word":6143,"sentiment":"neutral","sentiment_score":0.2339429557323456}],"average":{"sentiment":"neutral","sentiment_score":0.09412247195405128}}}}