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Shane was not available at the moment, so Mary asked if he would be available on August 25th. Mary explained that they were not asking to change anything and that they would try to evaluate if Shane is available. Mary made a note that they would reach out if they need to."},"intents":{"segments":[{"text":"But nothing to worry because we're not asking to change anything. So what we're gonna do is just or you can evaluate I don't our have MSP. the time. Mhmm.","start_word":148,"end_word":177,"intents":[{"intent":"Schedule and evaluate msp","confidence_score":0.000059163627}]}]},"sentiments":{"segments":[{"text":"Stratton Script. Shane speaking. Yes. Hi.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.052463773638010025},{"text":"Good morning.","start_word":6,"end_word":7,"sentiment":"positive","sentiment_score":0.3402380347251892},{"text":"I'm looking for Shane. Speaking. 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