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He introduces his company and their services, but is not interested in the services offered by the agent. He mentions his previous experience with Fastly content delivery network and is open to learning about Pathway and their services. The agent is not afraid to chat and learn more about the cloud and edge services."},"intents":{"segments":[{"text":"I am not so sure if you can still remember the company because the last time that we touch base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT. Yep.","start_word":35,"end_word":101,"intents":[{"intent":"Arrange meeting","confidence_score":0.027006492}]},{"text":"I am not so sure if you can still remember the company because the last time that we touch base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT. Yep. Yeah.","start_word":35,"end_word":102,"intents":[{"intent":"Discuss services","confidence_score":0.17189373}]}]},"sentiments":{"segments":[{"text":"Hello. This Yes. Good morning. Look, is it's Ronald from Cloud Luke. Solution IT. How are Hi. you doing today?","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.16271071135997772},{"text":"I'm good. Thank you.","start_word":20,"end_word":23,"sentiment":"positive","sentiment_score":0.4603634476661682},{"text":"How are you?","start_word":24,"end_word":26,"sentiment":"neutral","sentiment_score":0.3148326277732849},{"text":"I'm doing wonderful. Thank you for asking.","start_word":27,"end_word":33,"sentiment":"positive","sentiment_score":0.6187448501586914},{"text":"Look. I am not so sure if you can still remember the company because the last time that we touch base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT. Yep. Yeah. Yes. So I've started another role. So I'm with a Fastly content delivery network. So I'm not really interested in yeah. So I'm I'm I'm not gonna probably buy services from from you guys. Alright. But if he wants to have a chat and learn and learn about Pathway and what we do with the cloud and edge and edge services, I'm happy to have a chat. Yep. Alright. Yeah. Well, yes, sir. I Yeah. believe Sure. we are. Yeah. Yes, No worries. Alright. No worries. sir. Thank you.","start_word":34,"end_word":191,"sentiment":"neutral","sentiment_score":0.007323232013732195}],"average":{"sentiment":"neutral","sentiment_score":0.06451203789509519}}}}