{"metadata":{"transaction_key":"deprecated","request_id":"01a0e5a8-e434-7313-a768-85584573db6f","sha256":"7aa908a6aaa90a996657aa988ae8971e592bf0b2c6721b56fe60ffac90d7e16a","created":"2026-09-28T01:37:27.344Z","duration":14.471937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0415244130. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":1.36,"end":1.68,"confidence":0.9980469,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6572291254997253},{"word":"message","start":1.68,"end":2.0,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5699184536933899},{"word":"can","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6929207444190979},{"word":"be","start":2.1599998,"end":2.32,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6320620179176331},{"word":"left","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6319664716720581},{"word":"on","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.51441490650177},{"word":"this","start":2.72,"end":2.96,"confidence":0.9941406,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6351761221885681},{"word":"service","start":2.96,"end":3.46,"confidence":0.9951172,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.5867416858673096},{"word":"0415244130","start":3.6799998,"end":9.54,"confidence":0.9982422,"punctuated_word":"0415244130.","sentiment":"neutral","sentiment_score":-0.260906845331192},{"word":"this","start":9.599999,"end":9.84,"confidence":0.9980469,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8670234084129333},{"word":"message","start":9.84,"end":10.24,"confidence":0.9941406,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8294515609741211},{"word":"bank","start":10.24,"end":10.48,"confidence":0.9941406,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9114366769790648},{"word":"is","start":10.48,"end":10.719999,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9212707281112672},{"word":"full","start":10.719999,"end":11.2,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.883331298828125},{"word":"please","start":11.2,"end":11.5199995,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8827778100967407},{"word":"try","start":11.5199995,"end":11.759999,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.842122495174408},{"word":"again","start":11.759999,"end":12.08,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8281920552253723},{"word":"later","start":12.08,"end":12.58,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8488683700561523},{"word":"goodbye","start":13.36,"end":13.86,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.52207350730896}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0415244130. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":1.36,"end":3.46,"sentiment":"negative","sentiment_score":-0.615053690969944},{"text":"0415244130.","start":3.6799998,"end":9.54,"sentiment":"neutral","sentiment_score":-0.260906845331192},{"text":"This message bank is full.","start":9.599999,"end":11.2,"sentiment":"negative","sentiment_score":-0.8825027346611023},{"text":"Please try again later.","start":11.2,"end":12.58,"sentiment":"negative","sentiment_score":-0.8504901826381683},{"text":"Goodbye.","start":13.36,"end":13.86,"sentiment":"negative","sentiment_score":-0.52207350730896}],"sentiment":"negative","sentiment_score":-0.7114675939083099,"num_words":19,"start":1.36,"end":13.86}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0415244130. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":1.36,"end":3.46,"sentiment":"negative","sentiment_score":-0.615053690969944},{"text":"0415244130.","start":3.6799998,"end":9.54,"sentiment":"neutral","sentiment_score":-0.260906845331192},{"text":"This message bank is full.","start":9.599999,"end":11.2,"sentiment":"negative","sentiment_score":-0.8825027346611023},{"text":"Please try again later.","start":11.2,"end":12.58,"sentiment":"negative","sentiment_score":-0.8504901826381683},{"text":"Goodbye.","start":13.36,"end":13.86,"sentiment":"negative","sentiment_score":-0.52207350730896}],"sentiment":"negative","sentiment_score":-0.7114675939083099,"channel":1,"num_words":19,"start":1.36,"end":13.86}]},"summary":{"result":"success","short":"No message can be left on this service. 0415244130. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Request to try again","confidence_score":0.101349086}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.6119078993797302},{"text":"0415244130.","start_word":8,"end_word":8,"sentiment":"neutral","sentiment_score":-0.260906845331192},{"text":"This message bank is full. Please try again later. Goodbye.","start_word":9,"end_word":18,"sentiment":"negative","sentiment_score":-0.8092520833015442}],"average":{"sentiment":"negative","sentiment_score":-0.6534650736841662}}}}