{"metadata":{"transaction_key":"deprecated","request_id":"01a0609b-98a2-7d83-b9f8-9a9f8a70ccff","sha256":"fc5ccbd861b0a5089ae0822b5a9e6d99578026b380c40f78e3e7e4e72f9076c4","created":"2026-09-02T05:33:26.958Z","duration":100.727936,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":272,"output_tokens":76},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":299,"output_tokens":299},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":299,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"I'm looking for Pooja Pandey. Hello? Hi. Good afternoon, Puja. Yeah. Good day to you, Puja. My name is Mary calling from Vigilance AI. I hope you're doing well. Yeah. Yeah. I'll make it quick. We are a cybersecurity company that runs an AA power NDR platform. And reason we call you because our CTO would love to have a quick demo just to introduce about our company. And we're just checking your availability if you do have an open schedule, let's say, on the September 15, would you be available? I see. Yeah. I understand. But don't you worry about, Puja, because this is just a free pilot. So our main goal is just only to provide the value of our services. So we just only can assist a fifteen minutes of your time. So I see. Okay then. I'll make a note. Thank you.","confidence":0.9980469,"words":[{"word":"i'm","start":6.3999996,"end":6.56,"confidence":0.8269043,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.042719002813100815},{"word":"looking","start":6.56,"end":6.8799996,"confidence":1.0,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":0.03634854033589363},{"word":"for","start":6.8799996,"end":7.2,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.02304030768573284},{"word":"pooja","start":7.2,"end":7.7,"confidence":0.796875,"punctuated_word":"Pooja","sentiment":"neutral","sentiment_score":0.09351484477519988},{"word":"pandey","start":7.8399997,"end":8.34,"confidence":0.92578125,"punctuated_word":"Pandey.","sentiment":"neutral","sentiment_score":0.0896710753440857},{"word":"hello","start":27.415,"end":27.915,"confidence":0.9472656,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.06238121539354324},{"word":"hi","start":28.375,"end":28.615,"confidence":0.86694336,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.10217835754156113},{"word":"good","start":28.615,"end":28.855,"confidence":1.0,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.40102699398994446},{"word":"afternoon","start":28.855,"end":29.355,"confidence":0.9379883,"punctuated_word":"afternoon,","sentiment":"positive","sentiment_score":0.3744933009147644},{"word":"puja","start":29.415,"end":29.915,"confidence":0.75130206,"punctuated_word":"Puja.","sentiment":"positive","sentiment_score":0.3442877233028412},{"word":"yeah","start":31.25,"end":31.65,"confidence":0.9350586,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.33034294843673706},{"word":"good","start":31.65,"end":31.89,"confidence":0.9980469,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5306141376495361},{"word":"day","start":31.89,"end":32.05,"confidence":0.8520508,"punctuated_word":"day","sentiment":"positive","sentiment_score":0.5751790404319763},{"word":"to","start":32.05,"end":32.21,"confidence":0.9980469,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.55209881067276},{"word":"you","start":32.21,"end":32.37,"confidence":0.9980469,"punctuated_word":"you,","sentiment":"positive","sentiment_score":0.519485354423523},{"word":"puja","start":32.37,"end":32.87,"confidence":0.9996745,"punctuated_word":"Puja.","sentiment":"positive","sentiment_score":0.4470934867858886},{"word":"my","start":33.010002,"end":33.33,"confidence":0.7211914,"punctuated_word":"My","sentiment":"positive","sentiment_score":0.3717753291130066},{"word":"name","start":33.33,"end":33.49,"confidence":1.0,"punctuated_word":"name","sentiment":"positive","sentiment_score":0.33965277671813965},{"word":"is","start":33.49,"end":33.65,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.32748737931251526},{"word":"mary","start":33.65,"end":34.05,"confidence":0.99609375,"punctuated_word":"Mary","sentiment":"positive","sentiment_score":0.35981133580207825},{"word":"calling","start":34.05,"end":34.45,"confidence":0.97314453,"punctuated_word":"calling","sentiment":"positive","sentiment_score":0.36930400133132935},{"word":"from","start":34.45,"end":34.95,"confidence":1.0,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.38933220505714417},{"word":"vigilance","start":35.17,"end":35.67,"confidence":0.9716797,"punctuated_word":"Vigilance","sentiment":"positive","sentiment_score":0.38256949186325073},{"word":"ai","start":35.97,"end":36.45,"confidence":0.86279297,"punctuated_word":"AI.","sentiment":"positive","sentiment_score":0.38555365800857544},{"word":"i","start":36.45,"end":36.53,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.5469492077827454},{"word":"hope","start":36.53,"end":36.77,"confidence":1.0,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.6056959629058838},{"word":"you're","start":36.77,"end":37.010002,"confidence":0.9995117,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.5077775120735168},{"word":"doing","start":37.010002,"end":37.25,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.44735899567604065},{"word":"well","start":37.25,"end":37.75,"confidence":0.99609375,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.4161002039909363},{"word":"yeah","start":40.61,"end":41.11,"confidence":0.8959961,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.13210861384868622},{"word":"yeah","start":41.97,"end":42.47,"confidence":0.9941406,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.11529363691806792},{"word":"i'll","start":42.93,"end":43.09,"confidence":0.9921875,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.138599693775177},{"word":"make","start":43.09,"end":43.33,"confidence":1.0,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.15875791013240814},{"word":"it","start":43.33,"end":43.489998,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.12979057431221008},{"word":"quick","start":43.489998,"end":43.73,"confidence":0.9995117,"punctuated_word":"quick.","sentiment":"neutral","sentiment_score":0.13218851387500763},{"word":"we","start":43.73,"end":43.89,"confidence":1.0,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.08133798837661743},{"word":"are","start":43.89,"end":44.13,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.07025294005870819},{"word":"a","start":44.13,"end":44.37,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0879383459687233},{"word":"cybersecurity","start":44.37,"end":44.87,"confidence":0.94140625,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.10815531760454178},{"word":"company","start":45.89,"end":46.39,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.08461399376392365},{"word":"that","start":46.575,"end":47.055,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.08808601647615433},{"word":"runs","start":47.055,"end":47.455,"confidence":0.9970703,"punctuated_word":"runs","sentiment":"neutral","sentiment_score":0.11753594130277634},{"word":"an","start":47.455,"end":47.695,"confidence":0.9243164,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.10686811059713364},{"word":"aa","start":47.695,"end":48.095,"confidence":0.7211914,"punctuated_word":"AA","sentiment":"neutral","sentiment_score":0.12267449498176576},{"word":"power","start":48.095,"end":48.495,"confidence":0.41015625,"punctuated_word":"power","sentiment":"neutral","sentiment_score":0.16948318481445312},{"word":"ndr","start":48.495,"end":48.995,"confidence":0.9572754,"punctuated_word":"NDR","sentiment":"neutral","sentiment_score":0.11269055306911469},{"word":"platform","start":49.215,"end":49.715,"confidence":0.9379883,"punctuated_word":"platform.","sentiment":"neutral","sentiment_score":0.1124931126832962},{"word":"and","start":50.895,"end":51.375,"confidence":0.9970703,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.10232442617416382},{"word":"reason","start":51.375,"end":51.695,"confidence":0.9248047,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.11367519199848176},{"word":"we","start":51.695,"end":51.855,"confidence":0.99902344,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.10763079673051834},{"word":"call","start":51.855,"end":52.095,"confidence":0.82910156,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.1416063755750656},{"word":"you","start":52.095,"end":52.495003,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.14550775289535522},{"word":"because","start":52.495003,"end":52.895,"confidence":0.5991211,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.1397300809621811},{"word":"our","start":52.895,"end":53.295002,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.22035813331604004},{"word":"cto","start":53.295002,"end":53.795002,"confidence":0.9995117,"punctuated_word":"CTO","sentiment":"neutral","sentiment_score":0.29629212617874146},{"word":"would","start":54.015,"end":54.255,"confidence":0.99902344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.2423764765262604},{"word":"love","start":54.255,"end":54.495,"confidence":1.0,"punctuated_word":"love","sentiment":"positive","sentiment_score":0.3470293879508972},{"word":"to","start":54.495,"end":54.655,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2840948700904846},{"word":"have","start":54.655,"end":54.815002,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.2569237947463989},{"word":"a","start":54.815002,"end":54.975,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2552022933959961},{"word":"quick","start":54.975,"end":55.215,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.30115512013435364},{"word":"demo","start":55.215,"end":55.535,"confidence":1.0,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.317757785320282},{"word":"just","start":55.535,"end":55.775,"confidence":0.9951172,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.3297936022281647},{"word":"to","start":55.775,"end":55.935,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.20750701427459717},{"word":"introduce","start":55.935,"end":56.415,"confidence":0.99609375,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.2113928198814392},{"word":"about","start":56.415,"end":56.735,"confidence":0.87158203,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.18447422981262207},{"word":"our","start":56.735,"end":56.895,"confidence":0.9741211,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.1590666621923447},{"word":"company","start":56.895,"end":57.395,"confidence":0.84643555,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.19180859625339508},{"word":"and","start":58.255,"end":58.495003,"confidence":0.9980469,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.10460253804922104},{"word":"we're","start":58.495003,"end":58.735,"confidence":0.98657227,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.08629518747329712},{"word":"just","start":58.735,"end":58.975,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.09011490643024445},{"word":"checking","start":58.975,"end":59.295,"confidence":0.99902344,"punctuated_word":"checking","sentiment":"neutral","sentiment_score":0.07553498446941376},{"word":"your","start":59.295,"end":59.535,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.0698477253317833},{"word":"availability","start":59.535,"end":60.035,"confidence":1.0,"punctuated_word":"availability","sentiment":"neutral","sentiment_score":0.04654402658343315},{"word":"if","start":60.335,"end":60.575,"confidence":0.80371094,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.0740407407283783},{"word":"you","start":60.575,"end":60.655,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0649758130311966},{"word":"do","start":60.655,"end":60.815002,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.058940764516592026},{"word":"have","start":60.815002,"end":60.975,"confidence":0.9970703,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.042525455355644226},{"word":"an","start":60.975,"end":61.215,"confidence":0.9970703,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.05435393750667572},{"word":"open","start":61.215,"end":61.535,"confidence":0.99902344,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.051839619874954224},{"word":"schedule","start":61.535,"end":61.935,"confidence":0.9255371,"punctuated_word":"schedule,","sentiment":"neutral","sentiment_score":0.06549453735351562},{"word":"let's","start":61.935,"end":62.25,"confidence":0.9819336,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":0.06832203269004822},{"word":"say","start":62.25,"end":62.57,"confidence":0.9189453,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":0.05865535885095596},{"word":"on","start":62.57,"end":62.73,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.06717418134212494},{"word":"the","start":62.73,"end":63.05,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.052792999893426895},{"word":"september","start":63.05,"end":63.86,"confidence":0.99210614,"punctuated_word":"September","sentiment":"neutral","sentiment_score":0.058054856956005096},{"word":"15","start":63.86,"end":64.67,"confidence":0.99210614,"punctuated_word":"15,","sentiment":"neutral","sentiment_score":0.040131136775016785},{"word":"would","start":65.45,"end":65.61,"confidence":1.0,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.04413051903247833},{"word":"you","start":65.61,"end":65.77,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03555510938167572},{"word":"be","start":65.77,"end":66.01,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.02359160967171192},{"word":"available","start":66.01,"end":66.51,"confidence":0.99902344,"punctuated_word":"available?","sentiment":"neutral","sentiment_score":0.014213001355528831},{"word":"i","start":72.41,"end":72.57,"confidence":0.68359375,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7019566893577576},{"word":"see","start":72.57,"end":73.07,"confidence":0.99902344,"punctuated_word":"see.","sentiment":"negative","sentiment_score":-0.6125421524047852},{"word":"yeah","start":76.635,"end":77.034996,"confidence":0.99365234,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.17680343985557556},{"word":"i","start":77.034996,"end":77.275,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.15289044380187988},{"word":"understand","start":77.275,"end":77.775,"confidence":0.99560547,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":-0.1221158504486084},{"word":"but","start":78.395,"end":78.635,"confidence":0.9838867,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.058870114386081696},{"word":"don't","start":78.635,"end":78.795,"confidence":0.9350586,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.04167186841368675},{"word":"you","start":78.795,"end":78.955,"confidence":0.3647461,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0182589590549469},{"word":"worry","start":78.955,"end":79.275,"confidence":0.98828125,"punctuated_word":"worry","sentiment":"neutral","sentiment_score":-0.047207169234752655},{"word":"about","start":79.275,"end":79.595,"confidence":0.86279297,"punctuated_word":"about,","sentiment":"neutral","sentiment_score":-0.05384780839085579},{"word":"puja","start":79.595,"end":79.995,"confidence":0.87386066,"punctuated_word":"Puja,","sentiment":"neutral","sentiment_score":0.026112910360097885},{"word":"because","start":79.995,"end":80.495,"confidence":0.98828125,"punctuated_word":"because","sentiment":"neutral","sentiment_score":-0.015294864773750303},{"word":"this","start":81.354996,"end":81.595,"confidence":0.90478516,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.02432630211114883},{"word":"is","start":81.595,"end":81.675,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.0061776041984558105},{"word":"just","start":81.675,"end":81.995,"confidence":0.9970703,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.00832296907901764},{"word":"a","start":81.995,"end":82.075,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0044840238988399506},{"word":"free","start":82.075,"end":82.395,"confidence":1.0,"punctuated_word":"free","sentiment":"neutral","sentiment_score":0.0374494343996048},{"word":"pilot","start":82.395,"end":82.895,"confidence":0.8093262,"punctuated_word":"pilot.","sentiment":"neutral","sentiment_score":0.055083900690078735},{"word":"so","start":83.034996,"end":83.354996,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.028920978307724},{"word":"our","start":83.354996,"end":83.595,"confidence":0.99902344,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.07083984464406967},{"word":"main","start":83.595,"end":83.755,"confidence":1.0,"punctuated_word":"main","sentiment":"neutral","sentiment_score":0.09475327283143996},{"word":"goal","start":83.755,"end":83.995,"confidence":0.9980469,"punctuated_word":"goal","sentiment":"neutral","sentiment_score":0.11690143495798112},{"word":"is","start":83.995,"end":84.155,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.12813398241996765},{"word":"just","start":84.155,"end":84.395,"confidence":0.9970703,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.1511579155921936},{"word":"only","start":84.395,"end":84.555,"confidence":0.99902344,"punctuated_word":"only","sentiment":"neutral","sentiment_score":0.13658712804317474},{"word":"to","start":84.555,"end":84.795,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.14474324882030487},{"word":"provide","start":84.795,"end":85.115,"confidence":1.0,"punctuated_word":"provide","sentiment":"neutral","sentiment_score":0.16653579473495483},{"word":"the","start":85.115,"end":85.275,"confidence":0.9863281,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.20147208869457245},{"word":"value","start":85.275,"end":85.675,"confidence":0.9970703,"punctuated_word":"value","sentiment":"neutral","sentiment_score":0.23213282227516177},{"word":"of","start":85.675,"end":85.755,"confidence":0.9980469,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.17720969021320343},{"word":"our","start":85.755,"end":85.995,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.10592912137508392},{"word":"services","start":85.995,"end":86.495,"confidence":0.9111328,"punctuated_word":"services.","sentiment":"neutral","sentiment_score":0.1283034086227417},{"word":"so","start":86.635,"end":87.115,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.028728581964969635},{"word":"we","start":87.115,"end":87.354996,"confidence":0.9970703,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.04821942001581192},{"word":"just","start":87.354996,"end":87.595,"confidence":0.984375,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.07435879111289978},{"word":"only","start":87.595,"end":87.835,"confidence":0.99609375,"punctuated_word":"only","sentiment":"neutral","sentiment_score":0.0677783414721489},{"word":"can","start":87.835,"end":88.075,"confidence":0.87890625,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.06428597122430801},{"word":"assist","start":88.075,"end":88.475,"confidence":0.54345703,"punctuated_word":"assist","sentiment":"neutral","sentiment_score":0.08412159979343414},{"word":"a","start":88.475,"end":88.555,"confidence":0.48535156,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08981052041053772},{"word":"fifteen","start":88.555,"end":88.955,"confidence":0.64404297,"punctuated_word":"fifteen","sentiment":"neutral","sentiment_score":0.10613653063774107},{"word":"minutes","start":88.955,"end":89.354996,"confidence":0.99902344,"punctuated_word":"minutes","sentiment":"neutral","sentiment_score":0.10743618756532668},{"word":"of","start":89.354996,"end":89.515,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.050564177334308624},{"word":"your","start":89.515,"end":89.675,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.005771204829216003},{"word":"time","start":89.675,"end":90.175,"confidence":0.97924805,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.009721238166093826},{"word":"so","start":91.399994,"end":91.899994,"confidence":0.65527344,"punctuated_word":"So","sentiment":"negative","sentiment_score":-0.3753000795841217},{"word":"i","start":95.479996,"end":95.96,"confidence":0.8984375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03926908224821091},{"word":"see","start":95.96,"end":96.35999,"confidence":0.9995117,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.00884215161204338},{"word":"okay","start":96.35999,"end":96.67999,"confidence":0.9980469,"punctuated_word":"Okay","sentiment":"neutral","sentiment_score":0.005414057523012161},{"word":"then","start":96.67999,"end":97.0,"confidence":0.9091797,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.009116832166910172},{"word":"i'll","start":97.0,"end":97.24,"confidence":0.9885254,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.03590663895010948},{"word":"make","start":97.24,"end":97.399994,"confidence":1.0,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.04010728746652603},{"word":"a","start":97.399994,"end":97.56,"confidence":0.9667969,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.04845816642045975},{"word":"note","start":97.56,"end":97.88,"confidence":0.9995117,"punctuated_word":"note.","sentiment":"neutral","sentiment_score":0.06656152009963989},{"word":"thank","start":97.88,"end":98.2,"confidence":0.9448242,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.21154753863811493},{"word":"you","start":98.2,"end":98.7,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.23341238498687744}],"paragraphs":{"transcript":"\nI'm looking for Pooja Pandey. Hello? Hi. Good afternoon, Puja. Yeah.\n\nGood day to you, Puja. My name is Mary calling from Vigilance AI. I hope you're doing well. Yeah. Yeah.\n\nI'll make it quick. We are a cybersecurity company that runs an AA power NDR platform. And reason we call you because our CTO would love to have a quick demo just to introduce about our company. And we're just checking your availability if you do have an open schedule, let's say, on the September 15, would you be available? I see.\n\nYeah. I understand. But don't you worry about, Puja, because this is just a free pilot. So our main goal is just only to provide the value of our services. So we just only can assist a fifteen minutes of your time.\n\nSo I see. Okay then. I'll make a note. Thank you.","paragraphs":[{"sentences":[{"text":"I'm looking for Pooja Pandey.","start":6.3999996,"end":8.34,"sentiment":"neutral","sentiment_score":0.05705875419080257},{"text":"Hello?","start":27.415,"end":27.915,"sentiment":"neutral","sentiment_score":0.06238121539354324},{"text":"Hi.","start":28.375,"end":28.615,"sentiment":"neutral","sentiment_score":0.10217835754156113},{"text":"Good afternoon, Puja.","start":28.615,"end":29.915,"sentiment":"positive","sentiment_score":0.37326933940251666},{"text":"Yeah.","start":31.25,"end":31.65,"sentiment":"neutral","sentiment_score":0.33034294843673706}],"sentiment":"neutral","sentiment_score":0.17272766459394584,"num_words":11,"start":6.3999996,"end":31.65},{"sentences":[{"text":"Good day to you, Puja.","start":31.65,"end":32.87,"sentiment":"positive","sentiment_score":0.5248941659927369},{"text":"My name is Mary calling from Vigilance AI.","start":33.010002,"end":36.45,"sentiment":"positive","sentiment_score":0.36568577215075493},{"text":"I hope you're doing well.","start":36.45,"end":37.75,"sentiment":"positive","sentiment_score":0.5047763764858246},{"text":"Yeah.","start":40.61,"end":41.11,"sentiment":"neutral","sentiment_score":0.13210861384868622},{"text":"Yeah.","start":41.97,"end":42.47,"sentiment":"neutral","sentiment_score":0.11529363691806792}],"sentiment":"positive","sentiment_score":0.41606205701828003,"num_words":20,"start":31.65,"end":42.47},{"sentences":[{"text":"I'll make it quick.","start":42.93,"end":43.73,"sentiment":"neutral","sentiment_score":0.13983417302370071},{"text":"We are a cybersecurity company that runs an AA power NDR platform.","start":43.73,"end":49.715,"sentiment":"neutral","sentiment_score":0.10517749997476737},{"text":"And reason we call you because our CTO would love to have a quick demo just to introduce about our company.","start":50.895,"end":57.395,"sentiment":"neutral","sentiment_score":0.21693845412560872},{"text":"And we're just checking your availability if you do have an open schedule, let's say, on the September 15, would you be available?","start":58.255,"end":66.51,"sentiment":"neutral","sentiment_score":0.05859700185449227},{"text":"I see.","start":72.41,"end":73.07,"sentiment":"negative","sentiment_score":-0.6572494208812714}],"sentiment":"neutral","sentiment_score":0.1033936520858157,"num_words":62,"start":42.93,"end":73.07},{"sentences":[{"text":"Yeah.","start":76.635,"end":77.034996,"sentiment":"neutral","sentiment_score":-0.17680343985557556},{"text":"I understand.","start":77.034996,"end":77.775,"sentiment":"neutral","sentiment_score":-0.13750314712524414},{"text":"But don't you worry about, Puja, because this is just a free pilot.","start":78.395,"end":82.895,"sentiment":"neutral","sentiment_score":-0.00658068060874939},{"text":"So our main goal is just only to provide the value of our services.","start":83.034996,"end":86.495,"sentiment":"neutral","sentiment_score":0.13454433796661242},{"text":"So we just only can assist a fifteen minutes of your time.","start":86.635,"end":90.175,"sentiment":"neutral","sentiment_score":0.05979084068288406}],"sentiment":"neutral","sentiment_score":0.049136958040651824,"num_words":42,"start":76.635,"end":90.175},{"sentences":[{"text":"So I see.","start":91.399994,"end":96.35999,"sentiment":"neutral","sentiment_score":-0.14113710448145866},{"text":"Okay then.","start":96.35999,"end":97.0,"sentiment":"neutral","sentiment_score":0.007265444844961166},{"text":"I'll make a note.","start":97.0,"end":97.88,"sentiment":"neutral","sentiment_score":0.04775840323418379},{"text":"Thank you.","start":97.88,"end":98.7,"sentiment":"neutral","sentiment_score":0.22247996181249619}],"sentiment":"neutral","sentiment_score":0.02064664661884308,"num_words":11,"start":91.399994,"end":98.7}]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling, I'll see if this person is available. Thanks, Pujapande. Please stay on the line. Yes. Yep. I am okay. Yeah. Yep. No. I am actually not interested in in the AI at this point of time. Yeah. No. I'm not doing it right now. Thank you. Okay. Bye. Thank you.","confidence":0.9980469,"words":[{"word":"hi","start":0.32,"end":0.82,"confidence":0.99853516,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.0352909192442894},{"word":"if","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.03121733665466309},{"word":"you","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.028893623501062393},{"word":"record","start":1.28,"end":1.68,"confidence":0.9970703,"punctuated_word":"record","sentiment":"neutral","sentiment_score":0.020267408341169357},{"word":"your","start":1.68,"end":1.8399999,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.027168046683073044},{"word":"name","start":1.8399999,"end":2.1599998,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.021620847284793857},{"word":"and","start":2.1599998,"end":2.32,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.031614288687705994},{"word":"reason","start":2.32,"end":2.6399999,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.023372657597064972},{"word":"for","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.029318470507860184},{"word":"calling","start":2.8799999,"end":3.3799999,"confidence":0.9980469,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":0.03295404091477394},{"word":"i'll","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.04096932336688042},{"word":"see","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.042682792991399765},{"word":"if","start":3.9199998,"end":4.16,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.03679946810007095},{"word":"this","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.02777064219117165},{"word":"person","start":4.3199997,"end":4.64,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":0.031162550672888756},{"word":"is","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.022767625749111176},{"word":"available","start":4.7999997,"end":5.2999997,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":0.029271509498357773},{"word":"thanks","start":13.84,"end":14.34,"confidence":0.80371094,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.4698866903781891},{"word":"pujapande","start":14.48,"end":14.98,"confidence":0.57651365,"punctuated_word":"Pujapande.","sentiment":"positive","sentiment_score":0.428328275680542},{"word":"please","start":15.974999,"end":16.215,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.18258269131183624},{"word":"stay","start":16.215,"end":16.695,"confidence":1.0,"punctuated_word":"stay","sentiment":"neutral","sentiment_score":0.05251919478178024},{"word":"on","start":16.695,"end":16.935,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.10090432316064836},{"word":"the","start":16.935,"end":17.015,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.15330874919891355},{"word":"line","start":17.015,"end":17.515,"confidence":0.9995117,"punctuated_word":"line.","sentiment":"neutral","sentiment_score":0.15890562534332275},{"word":"yes","start":28.454998,"end":28.92,"confidence":0.6677246,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.16917303204536438},{"word":"yep","start":30.28,"end":30.78,"confidence":0.9975586,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.2596752345561981},{"word":"i","start":40.36,"end":40.52,"confidence":0.45629883,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1266757994890213},{"word":"am","start":40.52,"end":40.760002,"confidence":0.47680664,"punctuated_word":"am","sentiment":"neutral","sentiment_score":0.11448174715042114},{"word":"okay","start":40.760002,"end":41.239998,"confidence":0.953125,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.1247386485338211},{"word":"yeah","start":41.239998,"end":41.739998,"confidence":0.90625,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.09872294962406158},{"word":"yep","start":50.685,"end":51.185,"confidence":0.7480469,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.09779646247625352},{"word":"no","start":69.01,"end":69.33,"confidence":0.8183594,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.5918225646018982},{"word":"i","start":69.33,"end":69.490005,"confidence":0.99121094,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.6883559823036194},{"word":"am","start":69.490005,"end":69.73,"confidence":0.9980469,"punctuated_word":"am","sentiment":"negative","sentiment_score":-0.697816014289856},{"word":"actually","start":69.73,"end":70.130005,"confidence":0.99609375,"punctuated_word":"actually","sentiment":"negative","sentiment_score":-0.658598780632019},{"word":"not","start":70.130005,"end":70.37,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.716208815574646},{"word":"interested","start":70.37,"end":70.87,"confidence":1.0,"punctuated_word":"interested","sentiment":"negative","sentiment_score":-0.6562204360961914},{"word":"in","start":73.175,"end":73.675,"confidence":0.99609375,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.5975813865661621},{"word":"in","start":73.895004,"end":74.375,"confidence":0.9707031,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.6428425312042236},{"word":"the","start":74.375,"end":74.615005,"confidence":0.5229492,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6758983731269836},{"word":"ai","start":74.615005,"end":74.855,"confidence":0.9941406,"punctuated_word":"AI","sentiment":"negative","sentiment_score":-0.5655672550201416},{"word":"at","start":74.855,"end":75.015,"confidence":0.9980469,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.6163256764411926},{"word":"this","start":75.015,"end":75.175,"confidence":1.0,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6490423083305359},{"word":"point","start":75.175,"end":75.33501,"confidence":1.0,"punctuated_word":"point","sentiment":"negative","sentiment_score":-0.6096383333206177},{"word":"of","start":75.33501,"end":75.575005,"confidence":0.60498047,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.6352709531784058},{"word":"time","start":75.575005,"end":76.075005,"confidence":0.9995117,"punctuated_word":"time.","sentiment":"negative","sentiment_score":-0.6497102975845337},{"word":"yeah","start":77.33501,"end":77.83501,"confidence":0.97265625,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.05761704221367836},{"word":"no","start":91.07,"end":91.57,"confidence":0.8642578,"punctuated_word":"No.","sentiment":"negative","sentiment_score":-0.3903513252735138},{"word":"i'm","start":92.189995,"end":92.35,"confidence":0.8051758,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.47394704818725586},{"word":"not","start":92.35,"end":92.59,"confidence":0.99316406,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5154705047607422},{"word":"doing","start":92.59,"end":92.829994,"confidence":0.99609375,"punctuated_word":"doing","sentiment":"negative","sentiment_score":-0.5599506497383118},{"word":"it","start":92.829994,"end":92.99,"confidence":0.93115234,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.6168543696403503},{"word":"right","start":92.99,"end":93.229996,"confidence":0.97265625,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.5896224975585938},{"word":"now","start":93.229996,"end":93.46999,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.5979291200637817},{"word":"thank","start":93.46999,"end":93.78999,"confidence":0.9980469,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":-0.2276778221130371},{"word":"you","start":93.78999,"end":94.28999,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.11927995085716248},{"word":"okay","start":96.35,"end":96.85,"confidence":0.9941406,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.008500253781676292},{"word":"bye","start":97.149994,"end":97.649994,"confidence":0.9995117,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.03837883844971657},{"word":"thank","start":98.27,"end":98.509995,"confidence":0.9941406,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.23994280397892},{"word":"you","start":98.509995,"end":99.009995,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.16526027023792267}],"paragraphs":{"transcript":"\nHi. If you record your name and reason for calling, I'll see if this person is available. Thanks, Pujapande. Please stay on the line. Yes.\n\nYep. I am okay. Yeah. Yep. No.\n\nI am actually not interested in in the AI at this point of time. Yeah. No. I'm not doing it right now. Thank you.\n\nOkay. Bye. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.82,"sentiment":"neutral","sentiment_score":0.0352909192442894},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.88,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.029865664546377957},{"text":"Thanks, Pujapande.","start":13.84,"end":14.98,"sentiment":"positive","sentiment_score":0.44910748302936554},{"text":"Please stay on the line.","start":15.974999,"end":17.515,"sentiment":"neutral","sentiment_score":0.12964411675930024},{"text":"Yes.","start":28.454998,"end":28.92,"sentiment":"neutral","sentiment_score":0.16917303204536438}],"sentiment":"neutral","sentiment_score":0.08915000535547733,"num_words":25,"start":0.32,"end":28.92},{"sentences":[{"text":"Yep.","start":30.28,"end":30.78,"sentiment":"neutral","sentiment_score":0.2596752345561981},{"text":"I am okay.","start":40.36,"end":41.239998,"sentiment":"neutral","sentiment_score":0.12196539839108785},{"text":"Yeah.","start":41.239998,"end":41.739998,"sentiment":"neutral","sentiment_score":0.09872294962406158},{"text":"Yep.","start":50.685,"end":51.185,"sentiment":"neutral","sentiment_score":0.09779646247625352},{"text":"No.","start":69.01,"end":69.33,"sentiment":"negative","sentiment_score":-0.5918225646018982}],"sentiment":"neutral","sentiment_score":0.032895468175411224,"num_words":7,"start":30.28,"end":69.33},{"sentences":[{"text":"I am actually not interested in in the AI at this point of time.","start":69.33,"end":76.075005,"sentiment":"negative","sentiment_score":-0.6470769388335091},{"text":"Yeah.","start":77.33501,"end":77.83501,"sentiment":"neutral","sentiment_score":-0.05761704221367836},{"text":"No.","start":91.07,"end":91.57,"sentiment":"negative","sentiment_score":-0.3903513252735138},{"text":"I'm not doing it right now.","start":92.189995,"end":93.46999,"sentiment":"negative","sentiment_score":-0.558962364991506},{"text":"Thank you.","start":93.46999,"end":94.28999,"sentiment":"neutral","sentiment_score":-0.1734788864850998}],"sentiment":"negative","sentiment_score":-0.5503240614198148,"num_words":24,"start":69.33,"end":94.28999},{"sentences":[{"text":"Okay.","start":96.35,"end":96.85,"sentiment":"neutral","sentiment_score":0.008500253781676292},{"text":"Bye.","start":97.149994,"end":97.649994,"sentiment":"neutral","sentiment_score":0.03837883844971657},{"text":"Thank you.","start":98.27,"end":99.009995,"sentiment":"neutral","sentiment_score":0.20260153710842133}],"sentiment":"neutral","sentiment_score":0.11302054161205888,"num_words":4,"start":96.35,"end":99.009995}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: I'm looking for Pooja Pandey.\n\nChannel 1: Thanks, Pujapande. Please stay on the line.\n\nChannel 0: Hello? Hi.\n\nChannel 1: Yes.\n\nChannel 0: Good afternoon, Puja.\n\nChannel 1: Yep.\n\nChannel 0: Yeah. Good day to you, Puja. My name is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: I am\n\nChannel 0: Yeah.\n\nChannel 1: okay. Yeah.\n\nChannel 0: Yeah. I'll make it quick. We are a cybersecurity company that runs an AA power NDR platform.\n\nChannel 1: Yep.\n\nChannel 0: And reason we call you because our CTO would love to have a quick demo just to introduce about our company. And we're just checking your availability if you do have an open schedule, let's say, on the September 15, would you be available?\n\nChannel 1: No. I am actually not interested\n\nChannel 0: I see.\n\nChannel 1: in in the AI at this point of time.\n\nChannel 0: Yeah. I understand.\n\nChannel 1: Yeah.\n\nChannel 0: But don't you worry about, Puja, because this is just a free pilot. So our main goal is just only to provide the value of our services. So we just only can assist a fifteen minutes of your time.\n\nChannel 1: No.\n\nChannel 0: So\n\nChannel 1: I'm not doing it right now. Thank you.\n\nChannel 0: I see.\n\nChannel 1: Okay.\n\nChannel 0: Okay then. I'll\n\nChannel 1: Bye.\n\nChannel 0: make a note. Thank you.\n\nChannel 1: Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.82,"sentiment":"neutral","sentiment_score":0.0352909192442894},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.88,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.029865664546377957}],"sentiment":"neutral","sentiment_score":0.030184797175666866,"channel":1,"num_words":17,"start":0.32,"end":5.2999997},{"sentences":[{"text":"I'm looking for Pooja Pandey.","start":6.3999996,"end":8.34,"sentiment":"neutral","sentiment_score":0.05705875419080257}],"sentiment":"neutral","sentiment_score":0.05705875419080257,"channel":0,"num_words":5,"start":6.3999996,"end":8.34},{"sentences":[{"text":"Thanks, Pujapande.","start":13.84,"end":14.98,"sentiment":"positive","sentiment_score":0.44910748302936554},{"text":"Please stay on the line.","start":15.974999,"end":17.515,"sentiment":"neutral","sentiment_score":0.12964411675930024}],"sentiment":"neutral","sentiment_score":0.22091936426503317,"channel":1,"num_words":7,"start":13.84,"end":17.515},{"sentences":[{"text":"Hello?","start":27.415,"end":27.915,"sentiment":"neutral","sentiment_score":0.06238121539354324},{"text":"Hi.","start":28.375,"end":28.615,"sentiment":"neutral","sentiment_score":0.10217835754156113}],"sentiment":"neutral","sentiment_score":0.08227978646755219,"channel":0,"num_words":2,"start":27.415,"end":28.615},{"sentences":[{"text":"Yes.","start":28.454998,"end":28.92,"sentiment":"neutral","sentiment_score":0.16917303204536438}],"sentiment":"neutral","sentiment_score":0.16917303204536438,"channel":1,"num_words":1,"start":28.454998,"end":28.92},{"sentences":[{"text":"Good afternoon, Puja.","start":28.615,"end":29.915,"sentiment":"positive","sentiment_score":0.37326933940251666}],"sentiment":"positive","sentiment_score":0.37326933940251666,"channel":0,"num_words":3,"start":28.615,"end":29.915},{"sentences":[{"text":"Yep.","start":30.28,"end":30.78,"sentiment":"neutral","sentiment_score":0.2596752345561981}],"sentiment":"neutral","sentiment_score":0.2596752345561981,"channel":1,"num_words":1,"start":30.28,"end":30.78},{"sentences":[{"text":"Yeah.","start":31.25,"end":31.65,"sentiment":"neutral","sentiment_score":0.33034294843673706},{"text":"Good day to you, Puja.","start":31.65,"end":32.87,"sentiment":"positive","sentiment_score":0.5248941659927369},{"text":"My name is Mary calling from Vigilance AI.","start":33.010002,"end":36.45,"sentiment":"positive","sentiment_score":0.36568577215075493},{"text":"I hope you're doing well.","start":36.45,"end":37.75,"sentiment":"positive","sentiment_score":0.5047763764858246}],"sentiment":"positive","sentiment_score":0.44232535989660965,"channel":0,"num_words":19,"start":31.25,"end":37.75},{"sentences":[{"text":"I am","start":40.36,"end":40.760002,"sentiment":"neutral","sentiment_score":0.12057877331972122}],"sentiment":"neutral","sentiment_score":0.12057877331972122,"channel":1,"num_words":2,"start":40.36,"end":40.760002},{"sentences":[{"text":"Yeah.","start":40.61,"end":41.11,"sentiment":"neutral","sentiment_score":0.13210861384868622}],"sentiment":"neutral","sentiment_score":0.13210861384868622,"channel":0,"num_words":1,"start":40.61,"end":41.11},{"sentences":[{"text":"okay.","start":40.760002,"end":41.239998,"sentiment":"neutral","sentiment_score":0.1247386485338211},{"text":"Yeah.","start":41.239998,"end":41.739998,"sentiment":"neutral","sentiment_score":0.09872294962406158}],"sentiment":"neutral","sentiment_score":0.11173079907894135,"channel":1,"num_words":2,"start":40.760002,"end":41.739998},{"sentences":[{"text":"Yeah.","start":41.97,"end":42.47,"sentiment":"neutral","sentiment_score":0.11529363691806792},{"text":"I'll make it quick.","start":42.93,"end":43.73,"sentiment":"neutral","sentiment_score":0.13983417302370071},{"text":"We are a cybersecurity company that runs an AA power NDR platform.","start":43.73,"end":49.715,"sentiment":"neutral","sentiment_score":0.10517749997476737}],"sentiment":"neutral","sentiment_score":0.11392707815941643,"channel":0,"num_words":17,"start":41.97,"end":49.715},{"sentences":[{"text":"Yep.","start":50.685,"end":51.185,"sentiment":"neutral","sentiment_score":0.09779646247625352}],"sentiment":"neutral","sentiment_score":0.09779646247625352,"channel":1,"num_words":1,"start":50.685,"end":51.185},{"sentences":[{"text":"And reason we call you because our CTO would love to have a quick demo just to introduce about our company.","start":50.895,"end":57.395,"sentiment":"neutral","sentiment_score":0.21693845412560872},{"text":"And we're just checking your availability if you do have an open schedule, let's say, on the September 15, would you be available?","start":58.255,"end":66.51,"sentiment":"neutral","sentiment_score":0.05859700185449227}],"sentiment":"neutral","sentiment_score":0.13416905862025238,"channel":0,"num_words":44,"start":50.895,"end":66.51},{"sentences":[{"text":"No.","start":69.01,"end":69.33,"sentiment":"negative","sentiment_score":-0.5918225646018982},{"text":"I am actually not interested","start":69.33,"end":70.87,"sentiment":"negative","sentiment_score":-0.6834400057792663}],"sentiment":"negative","sentiment_score":-0.668170432249705,"channel":1,"num_words":6,"start":69.01,"end":70.87},{"sentences":[{"text":"I see.","start":72.41,"end":73.07,"sentiment":"negative","sentiment_score":-0.6572494208812714}],"sentiment":"negative","sentiment_score":-0.6572494208812714,"channel":0,"num_words":2,"start":72.41,"end":73.07},{"sentences":[{"text":"in in the AI at this point of time.","start":73.175,"end":76.075005,"sentiment":"negative","sentiment_score":-0.6268752349747552}],"sentiment":"negative","sentiment_score":-0.6268752349747552,"channel":1,"num_words":9,"start":73.175,"end":76.075005},{"sentences":[{"text":"Yeah.","start":76.635,"end":77.034996,"sentiment":"neutral","sentiment_score":-0.17680343985557556},{"text":"I understand.","start":77.034996,"end":77.775,"sentiment":"neutral","sentiment_score":-0.13750314712524414}],"sentiment":"neutral","sentiment_score":-0.15060324470202127,"channel":0,"num_words":3,"start":76.635,"end":77.775},{"sentences":[{"text":"Yeah.","start":77.33501,"end":77.83501,"sentiment":"neutral","sentiment_score":-0.05761704221367836}],"sentiment":"neutral","sentiment_score":-0.05761704221367836,"channel":1,"num_words":1,"start":77.33501,"end":77.83501},{"sentences":[{"text":"But don't you worry about, Puja, because this is just a free pilot.","start":78.395,"end":82.895,"sentiment":"neutral","sentiment_score":-0.00658068060874939},{"text":"So our main goal is just only to provide the value of our services.","start":83.034996,"end":86.495,"sentiment":"neutral","sentiment_score":0.13454433796661242},{"text":"So we just only can assist a fifteen minutes of your time.","start":86.635,"end":90.175,"sentiment":"neutral","sentiment_score":0.05979084068288406}],"sentiment":"neutral","sentiment_score":0.06450158902085744,"channel":0,"num_words":39,"start":78.395,"end":90.175},{"sentences":[{"text":"No.","start":91.07,"end":91.57,"sentiment":"negative","sentiment_score":-0.3903513252735138}],"sentiment":"negative","sentiment_score":-0.3903513252735138,"channel":1,"num_words":1,"start":91.07,"end":91.57},{"sentences":[{"text":"So","start":91.399994,"end":91.899994,"sentiment":"negative","sentiment_score":-0.3753000795841217}],"sentiment":"negative","sentiment_score":-0.3753000795841217,"channel":0,"num_words":1,"start":91.399994,"end":91.899994},{"sentences":[{"text":"I'm not doing it right now.","start":92.189995,"end":93.46999,"sentiment":"negative","sentiment_score":-0.558962364991506},{"text":"Thank you.","start":93.46999,"end":94.28999,"sentiment":"neutral","sentiment_score":-0.1734788864850998}],"sentiment":"negative","sentiment_score":-0.4625914953649044,"channel":1,"num_words":8,"start":92.189995,"end":94.28999},{"sentences":[{"text":"I see.","start":95.479996,"end":96.35999,"sentiment":"neutral","sentiment_score":-0.024055616930127144}],"sentiment":"neutral","sentiment_score":-0.024055616930127144,"channel":0,"num_words":2,"start":95.479996,"end":96.35999},{"sentences":[{"text":"Okay.","start":96.35,"end":96.85,"sentiment":"neutral","sentiment_score":0.008500253781676292}],"sentiment":"neutral","sentiment_score":0.008500253781676292,"channel":1,"num_words":1,"start":96.35,"end":96.85},{"sentences":[{"text":"Okay then.","start":96.35999,"end":97.0,"sentiment":"neutral","sentiment_score":0.007265444844961166},{"text":"I'll","start":97.0,"end":97.24,"sentiment":"neutral","sentiment_score":0.03590663895010948}],"sentiment":"neutral","sentiment_score":0.016812509546677273,"channel":0,"num_words":3,"start":96.35999,"end":97.24},{"sentences":[{"text":"Bye.","start":97.149994,"end":97.649994,"sentiment":"neutral","sentiment_score":0.03837883844971657}],"sentiment":"neutral","sentiment_score":0.03837883844971657,"channel":1,"num_words":1,"start":97.149994,"end":97.649994},{"sentences":[{"text":"make a note.","start":97.24,"end":97.88,"sentiment":"neutral","sentiment_score":0.05170899132887522},{"text":"Thank you.","start":97.88,"end":98.7,"sentiment":"neutral","sentiment_score":0.22247996181249619}],"sentiment":"neutral","sentiment_score":0.12001737952232361,"channel":0,"num_words":5,"start":97.24,"end":98.7},{"sentences":[{"text":"Thank you.","start":98.27,"end":99.009995,"sentiment":"neutral","sentiment_score":0.20260153710842133}],"sentiment":"neutral","sentiment_score":0.20260153710842133,"channel":1,"num_words":2,"start":98.27,"end":99.009995}]},"summary":{"result":"success","short":"A representative from an cybersecurity company called a customer named Puja to offer a free demo of their AI power NDR platform. The customer declined, stating that they are not interested at this time, but the representative reassured them that it was just a free pilot and their main goal is providing value to their services. The call ended with the customer thanking the representative."},"intents":{"segments":[{"text":"And reason we call you because our CTO would love to have a quick demo just to introduce about our company. And we're just checking your availability if you do have an open schedule, let's say, on the September 15, would you be available?","start_word":78,"end_word":121,"intents":[{"intent":"Schedule demo","confidence_score":0.13410626}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. I'm looking for Pooja Pandey.","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":0.04446202516555786},{"text":"Thanks, Pujapande.","start_word":22,"end_word":23,"sentiment":"positive","sentiment_score":0.44020214676856995},{"text":"Please stay on the line. Hello? Hi. Yes.","start_word":24,"end_word":31,"sentiment":"neutral","sentiment_score":0.1228826269507408},{"text":"Good afternoon, Puja.","start_word":32,"end_word":34,"sentiment":"positive","sentiment_score":0.36381277441978455},{"text":"Yep. Yeah.","start_word":35,"end_word":36,"sentiment":"neutral","sentiment_score":0.2879423201084137},{"text":"Good day to you, Puja. My name is Mary calling from Vigilance AI. I hope you're doing well.","start_word":37,"end_word":54,"sentiment":"positive","sentiment_score":0.4470318257808686},{"text":"I am Yeah. okay. Yeah. Yeah. I'll make it quick. We are a cybersecurity company that runs an AA power NDR platform. Yep. And reason we call you because our CTO would love to have a quick demo just to introduce about our company. And we're just checking your availability if you do have an open schedule, let's say, on the September 15, would you be available?","start_word":55,"end_word":121,"sentiment":"neutral","sentiment_score":0.124300055205822},{"text":"No. I am actually not interested I see. in in the AI at this point of time.","start_word":122,"end_word":138,"sentiment":"negative","sentiment_score":-0.640973687171936},{"text":"Yeah. I understand. Yeah. But don't you worry about, Puja, because this is just a free pilot. So our main goal is just only to provide the value of our services. So we just only can assist a fifteen minutes of your time.","start_word":139,"end_word":181,"sentiment":"neutral","sentiment_score":0.03272489458322525},{"text":"No. So I'm not doing it right now.","start_word":182,"end_word":189,"sentiment":"negative","sentiment_score":-0.504633367061615},{"text":"Thank you. I see. Okay. Okay then. I'll Bye. make a note. Thank you. Thank you.","start_word":190,"end_word":205,"sentiment":"neutral","sentiment_score":0.05089561268687248}],"average":{"sentiment":"neutral","sentiment_score":0.058523503434299226}}}}