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Andreas?","start":7.04,"end":8.98,"sentiment":"neutral","sentiment_score":0.07065830454230308}],"sentiment":"neutral","sentiment_score":0.1421572816868623,"channel":0,"num_words":15,"start":2.6399999,"end":8.98},{"sentences":[{"text":"Yes.","start":10.0,"end":10.24,"sentiment":"neutral","sentiment_score":0.025079824030399323},{"text":"You are.","start":10.24,"end":10.639999,"sentiment":"neutral","sentiment_score":-0.1585882008075714},{"text":"It's not a good time at the moment.","start":10.639999,"end":11.92,"sentiment":"negative","sentiment_score":-0.5554641522467136},{"text":"Can you call me back next week?","start":11.92,"end":13.46,"sentiment":"neutral","sentiment_score":-0.12984221428632736}],"sentiment":"neutral","sentiment_score":-0.3135947386423747,"channel":1,"num_words":18,"start":10.0,"end":13.46},{"sentences":[{"text":"Oh, yes.","start":14.645,"end":15.205,"sentiment":"neutral","sentiment_score":-0.0256444551050663},{"text":"I'm sorry.","start":15.205,"end":15.945,"sentiment":"neutral","sentiment_score":-0.09910780191421509},{"text":"I I can do that.","start":16.085,"end":17.205,"sentiment":"neutral","sentiment_score":-0.0717311218380928},{"text":"Or can I send you an email too so that you can","start":17.205,"end":20.005001,"sentiment":"neutral","sentiment_score":-0.018590322695672512}],"sentiment":"neutral","sentiment_score":-0.039583047408433186,"channel":0,"num_words":21,"start":14.645,"end":20.005001},{"sentences":[{"text":"Yep.","start":19.875,"end":20.375,"sentiment":"neutral","sentiment_score":0.00024310189473908397}],"sentiment":"neutral","sentiment_score":0.00024310189473908397,"channel":1,"num_words":1,"start":19.875,"end":20.375},{"sentences":[{"text":"check us out?","start":20.005001,"end":20.905,"sentiment":"neutral","sentiment_score":-0.002078274885813395}],"sentiment":"neutral","sentiment_score":-0.002078274885813395,"channel":0,"num_words":3,"start":20.005001,"end":20.905},{"sentences":[{"text":"Yeah.","start":20.994999,"end":21.235,"sentiment":"neutral","sentiment_score":0.040932003408670425},{"text":"Send me an email.","start":21.235,"end":22.115,"sentiment":"neutral","sentiment_score":0.046630725264549255},{"text":"That's fine.","start":22.115,"end":22.855,"sentiment":"neutral","sentiment_score":0.14044995605945587}],"sentiment":"neutral","sentiment_score":0.07262211665511131,"channel":1,"num_words":7,"start":20.994999,"end":22.855},{"sentences":[{"text":"Oh, what is the best email that I can send it to, Andreas?","start":23.605,"end":26.985,"sentiment":"neutral","sentiment_score":0.07780173163001354}],"sentiment":"neutral","sentiment_score":0.07780173163001354,"channel":0,"num_words":13,"start":23.605,"end":26.985},{"sentences":[{"text":"Andreas, andreas,@vss.com.au.","start":26.915,"end":32.08,"sentiment":"neutral","sentiment_score":0.024031073786318302},{"text":"That's","start":32.62,"end":33.12,"sentiment":"neutral","sentiment_score":0.07740825414657593}],"sentiment":"neutral","sentiment_score":0.04182346723973751,"channel":1,"num_words":3,"start":26.915,"end":33.12},{"sentences":[{"text":"Gotcha.","start":33.21,"end":33.690002,"sentiment":"neutral","sentiment_score":0.06078580766916275},{"text":"Andreas@vfs.com.au.","start":33.690002,"end":37.13,"sentiment":"neutral","sentiment_score":0.04463980719447136},{"text":"Thank you, Andreas.","start":37.37,"end":38.27,"sentiment":"positive","sentiment_score":0.5390640099843343}],"sentiment":"positive","sentiment_score":0.3445235289633274,"channel":0,"num_words":5,"start":33.21,"end":38.27},{"sentences":[{"text":"it.","start":38.38,"end":38.88,"sentiment":"positive","sentiment_score":0.3946821093559265}],"sentiment":"positive","sentiment_score":0.3946821093559265,"channel":1,"num_words":1,"start":38.38,"end":38.88},{"sentences":[{"text":"You take care, mate.","start":38.65,"end":39.79,"sentiment":"positive","sentiment_score":0.46559426933526993}],"sentiment":"positive","sentiment_score":0.46559426933526993,"channel":0,"num_words":4,"start":38.65,"end":39.79},{"sentences":[{"text":"Thanks.","start":39.98,"end":40.3,"sentiment":"positive","sentiment_score":0.35835593938827515}],"sentiment":"positive","sentiment_score":0.35835593938827515,"channel":1,"num_words":1,"start":39.98,"end":40.3},{"sentences":[{"text":"Sorry.","start":40.010002,"end":40.510002,"sentiment":"neutral","sentiment_score":0.15900325775146484}],"sentiment":"neutral","sentiment_score":0.15900325775146484,"channel":0,"num_words":1,"start":40.010002,"end":40.510002},{"sentences":[{"text":"Bye.","start":40.3,"end":40.8,"sentiment":"neutral","sentiment_score":0.13105785846710205}],"sentiment":"neutral","sentiment_score":0.13105785846710205,"channel":1,"num_words":1,"start":40.3,"end":40.8},{"sentences":[{"text":"Bye bye.","start":41.37,"end":42.11,"sentiment":"neutral","sentiment_score":0.08386087417602539}],"sentiment":"neutral","sentiment_score":0.08386087417602539,"channel":0,"num_words":2,"start":41.37,"end":42.11}]},"summary":{"result":"success","short":"Andrew fromrowne AI calls Andreas and asks if he is okay. Andreas asks Andrew to call back next week and offers to send an email instead. Andrew agrees and asks Andreas to send an email to their email address. They exchange pleasantries and end the call."},"intents":{"segments":[{"text":"Can you call me back next week? Oh, yes.","start_word":27,"end_word":35,"intents":[{"intent":"Call back","confidence_score":0.19125669}]},{"text":"Or can I send you an email too so that you can Yep.","start_word":43,"end_word":55,"intents":[{"intent":"Send email","confidence_score":0.5522858}]},{"text":"check us out? Yeah.","start_word":56,"end_word":59,"intents":[{"intent":"Check in","confidence_score":0.003534189}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. Good day. This is Andrew from Vigilance AI. Am I talking to Andreas? Yes. You are.","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.09904787689447404},{"text":"It's not a good time at the moment.","start_word":19,"end_word":26,"sentiment":"negative","sentiment_score":-0.5324522852897644},{"text":"Can you call me back next week? Oh, yes. I'm sorry. I I can do that. Or can I send you an email too so that you can Yep. check us out? Yeah. Send me an email. That's fine. Oh, what is the best email that I can send it to, Andreas? Andreas, andreas,@vss.com.au. That's Gotcha. Andreas@vfs.com.au.","start_word":27,"end_word":83,"sentiment":"neutral","sentiment_score":0.013288047164678574},{"text":"Thank you, Andreas. it. You take care, mate. Thanks.","start_word":84,"end_word":92,"sentiment":"positive","sentiment_score":0.46370556950569153},{"text":"Sorry. Bye. Bye bye.","start_word":93,"end_word":96,"sentiment":"neutral","sentiment_score":0.11838173121213912}],"average":{"sentiment":"neutral","sentiment_score":0.040640337618789234}}}}