{"metadata":{"transaction_key":"deprecated","request_id":"019f4998-1e2d-7a92-ac40-380f2bd5f605","sha256":"a1f98e68c4cd209ebf1eae74d0a964c550c79db8f22fa4e61dc86c1087ba83b9","created":"2026-07-10T01:15:34.948Z","duration":4.8959374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":16},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Reach is not available to take your call. Please leave a message after the","confidence":1.0,"words":[{"word":"reach","start":0.32,"end":0.79999995,"confidence":0.7128906,"punctuated_word":"Reach","sentiment":"negative","sentiment_score":-0.8830557465553284},{"word":"is","start":0.79999995,"end":1.04,"confidence":0.86621094,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8615536093711853},{"word":"not","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.866873562335968},{"word":"available","start":1.28,"end":1.78,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.8673017621040344},{"word":"to","start":1.8399999,"end":1.92,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8956555128097534},{"word":"take","start":1.92,"end":2.1599998,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.903814136981964},{"word":"your","start":2.1599998,"end":2.3999999,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.9120852947235109},{"word":"call","start":2.3999999,"end":2.8999999,"confidence":1.0,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.8518044352531433},{"word":"please","start":3.28,"end":3.6,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.680291473865509},{"word":"leave","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5263848900794983},{"word":"a","start":3.84,"end":3.9199998,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5385409593582153},{"word":"message","start":3.9199998,"end":4.42,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5457645654678345},{"word":"after","start":4.48,"end":4.72,"confidence":0.99902344,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4238010942935944},{"word":"the","start":4.72,"end":4.7999997,"confidence":0.94384766,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.28096237778663635}],"paragraphs":{"transcript":"\nReach is not available to take your call. Please leave a message after the","paragraphs":[{"sentences":[{"text":"Reach is not available to take your call.","start":0.32,"end":2.8999999,"sentiment":"negative","sentiment_score":-0.880268007516861},{"text":"Please leave a message after the","start":3.28,"end":4.7999997,"sentiment":"negative","sentiment_score":-0.49929089347521466}],"sentiment":"negative","sentiment_score":-0.7169921014990125,"num_words":14,"start":0.32,"end":4.7999997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Reach is not available to take your call. Please leave a message after the","paragraphs":[{"sentences":[{"text":"Reach is not available to take your call.","start":0.32,"end":2.8999999,"sentiment":"negative","sentiment_score":-0.880268007516861},{"text":"Please leave a message after the","start":3.28,"end":4.7999997,"sentiment":"negative","sentiment_score":-0.49929089347521466}],"sentiment":"negative","sentiment_score":-0.7169921014990125,"channel":1,"num_words":14,"start":0.32,"end":4.7999997}]},"summary":{"result":"success","short":"Reach is not available to take your call. Please leave a message after the"},"intents":{"segments":[{"text":"Reach is not available to take your call.","start_word":1,"end_word":8,"intents":[{"intent":"Leave message","confidence_score":0.91242415}]}]},"sentiments":{"segments":[{"text":"Reach is not available to take your call. Please leave a message after the","start_word":0,"end_word":13,"sentiment":"negative","sentiment_score":-0.7307813167572021}],"average":{"sentiment":"negative","sentiment_score":-0.7307813167572021}}}}